2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Power train, Engine, Fuel/propulsion system, Feb 25, 2013
WHILE DRIVING HOME THE VEHICLE LOST ALL ACCELERATION AND THE WRENCH LIGHT CAME ON. THE RPMS DROPPED TO BELOW 1000. I WAS ABLE TO SAFELY PULL OVER WHERE THE CAR SHOOK AND DIED OUT. I ATTEMPTED TO RESTART THE VEHICLE AND IT WOULD NOT START. I WAITED A FEW MINUTES AND WAS ABLE TO GET IT STARTED. *TR
Power train, Engine, Feb 25, 2013
DRIVING DOWN THE HIGHWAY GOING TO WORK AND THE ENGINE KEPT LOOSING POWER TOOK IT TO FORD ONCE AND THEY SAID IT WAS A BAD FUSE GOT IT BACK AND DROVE IT TO WORK AGAIN AND THE ENGINE STALLED OUT 7 TIMES WITHIN 2 MILES I HAD TO HAVE IT TOWED BACK TO FORD AND THEY SAID MY THROTTLE BODY BROKE AND NEEDED REPLACED. *TR
Power train, Fuel/propulsion system, Feb 25, 2013
WHILE DRIVING UNDER NORMAL CONDITIONS, AT APPROXIMATELY 45 MPH, ENGINE SUDDENLY STALLS, WRENCH LIGHT COMES ON DASH BOARD, NO POWER TO ENGINE WHATSOEVER. PULLED THE CAR OVER ONTO SHOULDER, ENGINE IS SHAKING VIOLENTLY AT THIS POINT, SHUT THE CAR OFF. WAITED APPROX. FIVE MINUTES, TURN CAR BACK ON, NO PROBLEM. NO MORE WRENCH LIGHT, NO LONGER STALLS. I TOOK THE CAR INTO A FORD DEALER AND THEY SAID I HAD A BAD O2 SENSOR. SO THEY REPLACE IT AND SAY THAT WILL FIX THE PROBLEM. WHEN I DROPPED IT OFF I TOLD THEM TO LOOK AT THE ELECTRONIC THROTTLE BODY BECAUSE A LOT OF PEOPLE ONLINE HAD POSTED ABOUT THE SAME TYPE OF PROBLEM AND THE THROTTLE BODY WAS TO BLAME. THE DEALER TOLD ME THEY CHECKED THE THROTTLE BODY AND IT WAS FINE.' HA!! HOWEVER APPROXIMATELY 1-2 WEEKS GO BY AND THE SAME THING HAPPENS AGAIN WITH NO WARNING. DRIVING DOWN THE ROAD EVERYTHING IS FINE AND THEN SUDDENLY THE CAR STALLS, NO POWER TO ENGINE, SHAKING, WRENCH LIGHT COMES ON AGAIN. THIS HAPPENS 3 TIMES IN A SPAN OF ABOUT 7 MILES. I BRING THE CAR BACK TO FORD AND TELL THEM WHAT HAPPENED. THEY CALL ME BACK A FEW HOURS LATER AND SAY YEAH YOU'VE GOT A BAD THROTTLE BODY (BUT IT WAS "FINE" TWO WEEKS AGO?) THEY THEN PROCEED TO TELL ME THAT IT WILL COST APPROX. $465 AND IT'S NOT COVERED BY ANY WARRANTY. I ALSO SPOKE WITH THE DEALER THAT I PURCHASED THE CAR FROM AND THEY TOLD ME OVER THE PHONE THAT THEY WERE GETTING A LOT OF THESE 2010 FUSIONS WITH FAULTY THROTTLE BODY PARTS AND THAT IF I HAD IT REPLACED IT WOULD ACTUALLY BE A DIFFERENT DESIGN THAN THE ORIGINAL FACTORY INSTALLED VERSION. YET I HAD TO PAY TO HAVE IT REPLACED. *TR
Engine, Feb 25, 2013
3.0L ENGINE STALLING OUT. HAD TO REPLACE THROTTLE BODY FOR $355.78. *TR
Vehicle speed control, Engine, Feb 25, 2013
I PURCHASED MY CAR USED WITH ABOUT 43000 MILES ON IT AND AFTER ONLY A WEEK OF HAVING IT I WOULD OCCASIONALLY NOTICE THAT WHILE I WAS ACCELERATING THE ENGINE WOULD SEEM TO JUMP AT CERTAIN POINTS WHERE IT WOULD LIKE PULL YOU UP OUT OF YOUR SET AS IF YOU HAD A LIGHT PUSH FROM BEHIND YOU, IT DOESN'T HAPPEN A LOT IT ALSO VARIES AT WHAT SPEEDS IT HAPPENS AT. I DIDN'T THINK MUCH OF IT AT THE TIME BUT IT SEEMS TO DO IT EVERY SO OFTEN WHERE IT WILL JUMP AFTER I TAKE MY FOOT OFF OF THE GAS PEDAL OR WHILE I AM STILL ACCELERATING. *TR
Vehicle speed control, Feb 25, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DECELERATING FROM 70 MPH AND THEN ATTEMPTING TO RE-ACCELERATE, THE VEHICLE DID NOT RESPOND IMMEDIATELY. THE ENGINE RPMS INCREASED BUT THE VEHICLE WOULD NOT ACCELERATE ANY FASTER THAN 20 MPH. AFTER SEVERAL MOMENTS, THE VEHICLE ACCELERATED RAPIDLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT NO FAILURE CODES WERE GENERATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,000.
Power train, Engine, Feb 25, 2013
DRIVING 55-60 MPH ON FREEWAY WHEN CAR SUDDENLY LOST ALL POWER. IT DID NOT STALL. IT WOULD JUMP AHEAD INCHES AT A TIME IF I PRESSED THE ACCELERATOR BUT VERY DANGEROUS SITUATION AS CARS BEHIND ME HAD NO WARNING THAT I WAS GOING TO SUDDENLY JUST STOP. IT TOOK ME 10 MINUTES AT LEAST TO PULL OVER TO THE SIDE OF THE FREEWAY AND THIS ONLY BECAUSE A LONG HAUL TRUCKER FINALLY REALIZED WHAT WAS HAPPENING AND BLOCKED TRAFFIC FOR ME TO LIMP TO THE SIDE OF THE FREEWAY. THIS HAPPENED ON 9/25/12, THEN AGAIN ON 9/26/12. THE ONLY IMMEDIATE FIX IS TO TURN THE CAR OFF,LET IT SIT A FEW MINUTES THEN START IT UP AGAIN. IT SEEMS TO RESET WHATEVER IS CAUSING THE PROBLEM. THROUGH PRIVATE CONTACTS I WAS PUT IN TOUCH WITH A FORD PLANT MANAGER WHO HAD ME GO TO A CERTAIN DEALERSHIP AND HAD A RECORDER PUT ON THE CAR. IT NEVER DID IT WHILE THE RECORDER WAS ON THE CAR. THEY TOLD ME THEY FELT IT WAS A THROTTLE VALVE PROBLEM BUT THAT MY CAR WAS OUT OF WARRANTY AND IF IT KEPT HAPPENING I WOULD PROBABLY HAVE A VERY EXPENSIVE REPAIR IF THE CAR KEPT DOING THIS. IT DID IT ONCE MORE AFTER THE RECORDER WAS TAKEN OFF AND HAS NOT DONE IT SINCE NOVEMBER 2012. *TR
Vehicle speed control, Feb 21, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING A TURN, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 4/1/13 *CN
Power train, Fuel/propulsion system, Feb 21, 2013
I WAS SLOWING DOWN AS THE TRAFFIC LIGHT TURNED RED. THE ENGINE STALLED AND CUT OUT. THE WRENCH WARNING LIGHT CAME ON. IT TOOK SEVERAL TRIES TO GET THE CAR STARTED. OVER THE NEXT SEVERAL DAYS, THE CAR STALLED WHILE WE WERE DRIVING ON A MAJOR HIGHWAY IN TRAFFIC AT 45 TO 50 MILES AN HOUR. WE TOOK THE CAR TO A FORD DEALER WHO DIAGNOSED THE PROBLEM AS A SHORT CIRCUIT IN THE THROTTLE BODY AND MOTOR ASSEMBLY. THEY REPLACED THE PARTS AT A COST OF $438.64. WE HAVE SINCE LEARNED OF OTHER FORDS OF THE SAME AGE HAVING THE SAME PROBLEM. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Feb 20, 2013
AT APPROX. 52K WHILE DRIVE APPROX. 40MPH, ALL FUEL POWER WAS LOST AND 'WRENCH' LIGHT CAME ON. HAD TO COAST TO A STOP, CAR SPUTTERING. PUT IN PARK AND KILLED THE ENGINE. WAITED A MINUTE, CAR STARTED WITH SOME HESITATION. RAN DIAGNOSTIC, NOTHING. ABOUT AN HOUR LATER, RAN SOME B-12 THROUGH FUEL; CURED. TWICE AGAIN AT APPROX. 56K, SAME THING (ONCE AT 70MPH ON THE INTERSTATE AND THE OTHER AT 55MPH ON A BUSY HIGHWAY); RAN B-12 BOTH TIMES. ON THIRD EVENT, IT FINALLY GAVE A READING - THROTTLE BODY STUCK IN OPEN POSITION. BROUGHT VEHICLE TO FORD DEALERSHIP, THEY GOT THE SAME READING AND CHANGED THE THROTTLE BODY TO THE TUNE OF $350. FORD STATED THERE WAS NO TECHNICAL SERVICE MANUAL INDICATION OF PROBLEM FORCING A POSSIBLE RECALL. HOW LUCKY FOR ME AND MY KIDS THAT WE WEREN'T IN A HIGH-TRAFFIC SITUATION AND I COULD SAFELY MANEUVER TO THE SHOULDER...ALL THREE TIMES! *TR
Power train, Engine, Feb 19, 2013
HAD MY OIL CHANGED JAN 2013 AND WAS TOLD MY TRANSMISSION FLUID WAS COMPLETELY EMPTY AFTER HAVING IT CHANGED PRIOR 3 MONTHS BEFORE AND TOLD IT WAS FINE. THEN NOTICED FEB 09 ISH 2013 THAT THERE WAS A GOOD AMOUNT OF TRANSMISSION FLUID ON MY GARAGE FLOOR. WAS TOLD THIS HAPPENS ALOT ON THE 2010 FUSION AND IT NEEDS TO BE A RECALL WITH THE PROBLEMS IT CONTINUES TO HAVE. *TR
Electrical system, Feb 19, 2013
I WAS PULLING AWAY FROM A STOP SIGN WHEN MY 2010 FORD FUSION LOST ALL POWER AND STALLED. I WAS ABLE TO GET TO THE SIDE OF THE ROAD WITH MY HAZZARD LIGHTS ON. THE LIGHTS ON THE DASH ILLIUMNITATED (BATTERY, CHECK ENGINE LIGHT, OIL PRESSURE). I TURNED THE CAR OFF AND WAITED A MINTUE THEN I RESTARTED THE CAR AND IT WAS A LITTLE ROUGH TO START UP BUT ONCE IT DID IT SEEMED TO WORK FINE. I HAVE SEARCHED THE INTERNET AND FOUND THAT MANY, MANY PEOPLE REPORT THE SAME PROBLEM AND IT SEEMS THAT IT IS RELATED TO THE THROTTLE BODY PART. I DON'T KNOW THIS FOR SURE BUT THAT IS WHAT OTHER POSTS ARE SAYING. I AM AFRAID THAT THE DEALERSHIP WON'T BE ABLE TO REPOLICATE THE PROBLEM AND THEREFORE WON'T FIX IT. I WISH THAT FORD WOULD ACKNOWLEDGE THE ISSUE WITH THE FUSION AND ISSUE A RECALL, THIS IS A VERY SERIOUS PROBLEM WHEN YOUR CAR LOSES POWER WITHOUT WARNING. *TR
Power train, Feb 19, 2013
I HAVE A I4 2010 FUSION, STARTED TO NOTICE IN THE CITY THAT IT WANTED TO CHUG FORWARD. STARTED TO GET WORSE AND WORSE AND THEN THE LIGHT CAME ON, ONCE THE LIGHT CAME ON TOTALLY DOWN WILL. WHEN I WAS SITTING AT THE LIGHT I WOULD JUST TAKE IT OUT OF GEAR BECAUSE THE CAR WAS SHAKING VIOLENTLY. I DID LOOK ONLINE AND SOMEONE MENTIONED UNPLUGGING THE BATTERY AND LETTING IT RESET. WELL IT ACTUALLY WORKED FOR A LITTLE BIT AND ITS STARTING TO DO IT EVERY NOW AND THEN. *TR
Steering, Electrical system, Feb 16, 2013
STARTED DRIVING TO GET HOME FROM WORK AND SUDDENLY THE SERVICE ADVANCETRAC LIGHT CAME ON, DIDN'T NOTICE ANYTHING UNTIL I DID A TURN. THE STEERING FELT STIFF, NOT REALLY PAYING ATTENTION TO THE PROBLEM GOT HOME SHUT OFF THE CAR. THE NEXT MORNING HEADING TO WORK TURNED ON THE CAR AND THEN THE SERVICE POWER STEERING NOW LIGHT HAD COME ON AS WELL. AFTER THAT THE POWER STEERING WAS GONE, I COULDN'T TURN THE WHEELS. DID SOME RESEARCH AND A LOT OF FUSIONS ARE HAVING THIS PROBLEM AND SO FAR NO RESULTS WITHOUT SPENDING THOUSANDS OF DOLLARS AT THE DEALER. *TR
Power train, Fuel/propulsion system, Feb 8, 2013
WE WERE DRIVING AROUND 50 MPH WHEN THE CAR STOPPED ACCELERATING AND WE SLOWED DOWN TO 5 MPH.THE WRENCH LIGHT AND CHECK ENGINE LIGHT LIT UP. LUCKILY, THERE WAS NOBODY ON THE ROAD BEHIND US OR WE MIGHT HAVE BEEN KILLED FROM THE SUDDEN CHANGE IN ACCELERATION. WE WERE TOLD BY OUR DEALER THAT THE THROTTLE BODY NEEDED REPLACING. THEY REPLACED IT BUT THE CHECK ENGINE LIGHT IS STILL ON. IT WAS NOT COVERED BY WARRANTY (I WAS TOLD BY FORD CUSTOMER SERVICE THAT NO WARRANTY COVERS THAT PART). HOW CONVENIENT THAT THEY SPECIFICALLY DON'T COVER A PART THAT IS CLEARLY DEFECTIVE. I AM NOT SURE IF ANYONE HAS DIED FROM THIS PROBLEM, BUT I HAVE TWO TEENAGE SONS WHO DRIVE THAT CAR AND I DON'T TRUST IT ANYMORE. AFTER READING ALL OF THE COMPLAINTS ON THIS SITE, AND ELSEWHERE, I DEMAND THAT AN INVESTIGATION BE DONE INTO THIS FAULTY PART BEFORE SOMEONE IS INJURED OR KILLED. THANK YOU. *TR
Power train, Engine, Feb 5, 2013
I WAS TRAVELING ON A HIGHWAY GOING APPROXIMATELY 70 MPH AND MY ACCELERATOR BECAME UNRESPONSIVE. THE RPM'S DROPPED TO IDLE, ENGINE DID NOT STOP RUNNING BUT WOULD ONLY COAST. THE WRENCH WARNING LIGHT ICON CAME ON AND LATER THE CHECK ENGINE LIGHT CAME ON. I COASTED TO A STOP AND PUT THE CAR IN PARK WHICH IS WHEN THE CAR BEGAN JERKING. I SHUT THE CAR OFF AND PUT ON MY HAZARD LIGHTS ON THE HIGHWAY. I WAS ABLE TO RESTART THE CAR, BUT IT WAS A ROUGH RESTART. I WAS ABLE TO DRIVE OFF AND IT APPEARED TO RUN FINE. I DID SOME RESEARCH ONLINE AND FOUND THAT MANY OWNERS OF THE FORD FUSION HAVE HAD THIS RECURRING PROBLEM WITH THEIR THROTTLE BODY. THIS ALSO IS AFFECTED BY OTHER MODELS OF 4 CYLINDER ENGINES. MY FORD CUSTOMER SERVICE STATED THAT THEY HAD NO CUSTOMER SERVICE COMPLAINTS ABOUT THIS PROBLEM. I INFORMED THEM OF ALL THE COMPLAINTS ONLINE, THEY TOLD ME THAT THE THROTTLE WAS NOT COVERED BY WARRANTY AND THIS WAS NOT A RECALLED PART. THIS HAPPENED NUMEROUS TIMES AFTER THIS, RESULTING IN TWO NEAR TRAFFIC CRASHES AND ALMOST GETTING TBONED WHILE MAKING A LEFT TURN THROUGH AN INTERSECTION. THE PROBLEM IS THAT THE VEHICLE WILL RUN FINE FOR A DAY OR SAY, BUT WITH NO WARNING STOP RUNNING, SOMETIMES AT THE MOST INCONVENIENT TIMES. I CLEANED THE THROTTLE BODY, BUT IT DID NOT SOLVE THE PROBLEM. I PURCHASED A NEW THROTTLE BODY FROM MY DEALERSHIP FOR $185 WITH TAX AND REPLACED THE PART MYSELF BECAUSE IT WAS VERY SIMPLE. I AM IN NO MEANS A MECHANIC, I AM A COP AND IT TOOK ME ONLY 5 MINUTES TO REPLACE IT. I HOPE FORD IDENTIFIES THIS PROBLEM BEFORE A TRAFFIC CRASH OCCURS DUE TO THE VEHICLE STALLING WITHOUT WARNING. *TR
Wheels, Feb 5, 2013
MORE DETAIL ON COMPLAIN 10496424. A FRACTURED LUG NUT OR STUD WAS DETECTED ON THE FRONT PASSENGER SIDE WHEEL ON APRIL 26, 2011. VEHICLE WAS AT 49000 MILES. A NEW LUG NUT/STUD WAS INSTALLED. ON FEBRUARY 4, 2013 THREE LUG NUTS/STUDS WERE FOUND MISSING ON THE SAME WHEEL. IN ADDITION, ANOTHER LUG NUT/STUD IS MISSING ON THE DRIVER SIDE FRONT WHEEL. VEHICLE'S VIN IS NOT INCLUDED IN RELATED RECALLS. *TR
Wheels, Feb 5, 2013
LUG NUTS HAVE BEEN REPEATEDLY FRACTURED. *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Feb 4, 2013
WHILE TURNING LEFT ON A GREEN ARROW MY ACCELERATOR BECAME UNRESPONSIVE, ENGINE DID NOT STOP RUNNING BUT WOULD ONLY COAST @ ABOUT 2 MPH, WRENCH LIGHT ICON AND CHECK ENGINE LIGHT CAME ON. THE CAR WAS JERKING DURING THIS SLOW COAST TO THE SIDE OF THE INTERSECTION. I HAD TO PUT THE CAR IN PARK AND COMPLETELY SHUT IT OFF.(AS I WAS HITTING MY HAZARD LIGHTS AND PRAYING I DIDN'T GET HIT BY ONCOMING TRAFFIC AS THE LIGHT HAD CHANGED BY THIS TIME.) AFTER A ROUGH RESTART, IT APPEARED TO RUN FINE. I TOOK IT TO THE MECHANIC AND HAD MY FUEL SYSTEM CLEANED, BUT AFTER DOING RESEARCH AND FINDING MANY OWNERS OF THE FORD FUSION HAVE HAD THIS RECURRING PROBLEM, SEEMINGLY WITH THEIR THROTTLE BODY, I AM VERY AFRAID TO DRIVE MY CAR AS THIS PROBLEM OCCURS WITH NO WARNING BEFOREHAND AND AT ALL DIFFERENT SPEEDS. I DID NOTIFY FORD CUSTOMER SERVICE AND WAS TOLD THAT THEY HAD NO CUSTOMER SERVICE COMPLAINTS ABOUT THIS PROBLEM. WHEN I INFORMED THEM OF ALL THE COMPLAINTS ONLINE, THEY EXPLAINED THAT THEY ONLY ACKNOWLEDGE "OFFICIAL FORD WEBSITES". I PRAY THAT FORD WILL ISSUE A RECALL AND FIX THIS PROBLEM BEFORE SOMEBODY DIES. *TR
Power train, Jan 31, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE LOST ACCELERATION POWER AND THEN STALLED. THE THROTTLE/ TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MOVED TO THE SHOULDER WHILE STILL IN DRIVE BUT FAILED TO PROPERLY ACCELERATE. THE VEHICLE WAS SHUT DOWN AND TOOK OVER A MINUTE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT PERSONALLY REPAIRED THE VEHICLE BY REPLACING THE THROTTLE BODY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,000.
Structure, Jan 31, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HE TRIED TO EXIT THE VEHICLE BUT THE DOOR FAILED TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 72,500.
Power train, Jan 30, 2013
THERE WAS A POOL OF OIL ON FLOOR, UNDER CAR ( LEFT FRONT SIDE) COMING FROM THE BUSHING OF THE HALF SHAFT AXEL ASSEMBLY. THE LEAKING WAS FROM THE HALF SHAFT SEAL. REPAIR WAS PERFORMED BY FORD PER TSB 12-11-6 FORD REPLACED HALF SHAFT SEAL AND BUSHING. ALSO JOINT AND STUB SHAFT ASSEMBLY. *TR
Fuel/propulsion system, Jan 25, 2013
AFTER DRIVING MY CAR A FEW MINUTES, THE CAR STARTED TO STALLED AND I COULD NOT ACCELERATED. THE CAR JUST STARTED SHAKING AND FINALLY STOP RUNNING WITH THE WRENCH LIGHT COMING ON. I HAD TO TURN THE ENGINE OFF COMPLETELY AND TRIED TO STARTED IT AGAIN, BUT THE WRENCH LIGHT WAS STILL ON AND KEPT ON SHAKING AGAIN. I TURNED OFF THE ENGINE AND WAITED APPROXIMATELY ONE MINUTE AND IT STARTED AGAIN. I WAS LUCKY TO BE ABLE TO PULL OVER, BUT I AM ASKING THE FEDERAL GOVERNMENT TO INVESTIGATE FORD FUSION PROBLEMS WITH THEIR "THROTTLE BODY" THAT HAS MULTIPLE TROUBLES REPORTS FROM FORD FUSION OWNERS. HOW CAN THE GOVERNMENT ALLOW VEHICLES THAT ARE DANGEROUS TO DRIVERS WHEN THE VEHICLES START STALLING ON THE ROAD AND ESPECIALLY ON THE FREEWAY. PLEASE DEMAND FORD RECALL THEIR FUSION TO REPLACE THE "THROTTLE BODY" STALLING PROBLEMS AND REIMBURSEMENT THE OWNERS FOR THEIR COST ASAP. *TR
Power train, Fuel/propulsion system, Jan 24, 2013
THE 2010 FORD FUSION WILL, AT RANDOM, LOSE POWER. ACCELERATOR IS NON RESPONSIVE AND THE THROTTLE BODY/TRANSMISSION INDICATOR LIGHT COMES ON. IT BEGINS TO IDLE ROUGH AT APPROX. 1000RPM AND WILL NOT RESPOND TO THE ACCELERATOR. I'VE HAD THE CAR FOR JUST OVER 1 YEAR AND THIS INCIDENT HAS HAPPENED DOZENS OF TIMES. IT HAS HAPPENED WHILE AT FREEWAY SPEEDS, AS WELL AS TRYING TO ACCELERATE FROM A STOP LIGHT. I'VE HAD NUMEROUS CLOSE CALLS AND LITERALLY FEAR FOR MY SAFETY WHILE DRIVING THE CAR. THE DEALERSHIP CLAIMS TO NOT BE ABLE TO REPLICATE THE PROBLEM, HOWEVER AS SOON AS I'VE PICKED IT UP FROM THEM ITS DONE IT WITHIN SEVERAL MILES, ONLY FOR ME TO TAKE IT BACK TO THEM AND GET THE SAME RESPONSE A WEEK OR TWO LATER. FORD NEEDS TO SOLVE THIS HUGE PROBLEM BY ISSUING A RECALL AND THEY NEEDED TO DO IT LAST YEAR. I'VE LITERALLY SEEN THOUSANDS OF PEOPLE IN FORUMS WITH THIS SAME EXACT PROBLEM, YET NOTHING SEEMS TO BE DONE ABOUT IT. IT'S ALMOST AS IF THE ONLY THING THAT WILL OPEN FORD'S EYES WILL BE A SERIOUS TRAGEDY TO OCCUR. ISN'T THE POINT OF A RECALL TO PREVENT THAT FROM HAPPENING? *TR
Vehicle speed control, Jan 23, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 2 MPH. THE CONTACT HAD TO SHUT OFF AND RESTART THE ENGINE IN ORDER FOR THE VEHICLE TO BECOME RESPONSIVE TO ACCELERATION ATTEMPTS. THE RANGE WARNING LIGHT WAS ILLUMINATED AFTER THE FAILURE OCCURRED. THE DEALER PERFORMED A DIAGNOSTIC, BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 53,000. THE VIN WAS NOT AVAILABLE.