2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Engine, Fuel/propulsion system, Feb 28, 2013
AS I WAS LEAVING WORK AND PULLING OUT OF THE PARKING LOT, THE ENGINE SPUTTERED, CHOKED, WHEEZED AND EVENTUALLY WOULD NOT GO OVER 10-15 MPH. CHECK ENGINE LIGHT CAME ON AND VEHICLE DIED. HAD THE VEHICLE TOWED THE NEXT DAY TO THE LOCAL FORD DEALERSHIP AND WAS INFORMED THAT I HAD A DEFECTIVE THROTTLE BODY THAT HAD CAUSED THE PROBLEM AND ALSO HAD CREATED A LOT OF DEBRIS IN THE FUEL INTAKE SYSTEM. CLEANING OF THE FUEL INTAKE SYSTEM AND REPLACEMENT OF THE THROTTLE BODY WAS AROUND $700. I DIDN'T THINK ANYTHING OF IT AT THE TIME UNTIL I SAW ON THE NEWS THAT NHTSA HAD OPENED AN INQUIRY INTO THIS POSSIBLE DEFECT ON THE FUSIONS, SO I WANTED TO ADD THAT I HAD A SIMILAR PROBLEM AS WAS BEING INVESTIGATED. *TR
Engine and engine cooling, Fuel/propulsion system, Feb 28, 2013
DRIVING AT 40 MPH ENGINE WENT INTO "LIMP MODE". THE ENGINE REMAINS RUNNING, BUT NO POWER. PULLED OVER AND SHUT ENGINE OFF. RESTARTED AND RAN FINE EXCEPT THE PROBLEM RECURRED SEVERAL TIMES OVER THE NEXT FEW DAYS AT ALL DIFFERENT SPEEDS. LOSING POWER AND/OR SPEED AT HIGHWAY SPEEDS OR IN TRAFFIC COULD PROVE TO BE VERY DANGEROUS. TOOK THE VEHICLE TO A FORD DEALER. THEY INFORMED ME THAT THE THROTTLE VALVE WAS STICKING AND THE THROTTLE BODY NEEDED TO BE REPLACED. I WAS ALSO TOLD THAT THIS OCCURRED BECAUSE OF THE GASOLINE ADDITIVES THAT THE FEDERAL GOVERNMENT MANDATES, BUT NOW I AM HEARING THAT IT IS PROBABLY FROM A DEFECTIVE CIRCUIT BOARD. VERY EXPENSIVE REPAIR FOR A FAIRLY NEW VEHICLE. PROBLEM HAS NOT HAPPENED SINCE THE REPAIR WAS DONE. *TR
Vehicle speed control, Feb 28, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SUDDEN ACCELERATION SEVERAL TIMES. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER THREE TIMES AND WAS TOLD THEY COULD NOT FIND A PROBLEM WITH THE VEHICLE. THE VEHICLE WAS SCHEDULED TO GO BACK TO THE DEALER. THE FAILURE WAS 8,000 AND THE CURRENT MILEAGE WAS 9,000. UPDATED 4/24/13 *CN UPDATED THE CONSUMER STATED THAT THE DEALER ADVISED THE CONSUMER WAS PRESSING THE GAS AND BRAKE AT THE SAME TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. 06/10/2013 *JS
Engine and engine cooling, Power train, Feb 28, 2013
WHILE I WAS DRIVING ON A COUNTY HIGHWAY AT ALMOST 60MPH THE CAR SHOOK/SHUTTERED, THEN A WRENCH WARNING LIGHT APPEARED AND I PULLED ONTO THE SHOULDER OF THE ROAD BECAUSE IT FELT LIKE THE CAR WAS LOSING POWER. I HAD JUST GOTTEN OFF OF THE HIGHWAY AND IT STALLED. I CALLED MY HUSBAND TO COME AND BECAUSE IT WAS DARK AND ONLY 20 DEGREES OUTSIDE I STARTED THE CAR AGAIN ABOUT 15 MINUTES LATER. IT STARTED RIGHT UP BUT WE HAD IT TOWED TO A MECHANIC ANYWAY AND THEY FOUND NOTHING WRONG WITH IT. BECAUSE I WAS SCARED TO DRIVE IT AFTER THIS I TOOK IT TO A FORD DEALER (EWALD IN HARTFORD, WI) TO HAVE IT CHECKED OVER. THEY COULD NOT FIND ANYTHING WRONG WITH IT. THEN THIS SAME SCENARIO OCCURRED AGAIN ABOUT 3-1/2 WEEKS LATER AT 5:15AM ON MY WAY TO WORK. THIS TIME I WAS JUST PULLING AWAY FROM A STOP SIGN AND BARELY GOING 20MPH. IT DID THE SAME THING WITH SHAKING, THE WRENCH LIGHT COMING ON AND THE CAR STALLING. THERE WAS NO SHOULDER WHERE I WAS SO I DIDN'T WANT TO WAIT FOR A TOW TRUCK OR HELP. I STARTED IT BACK UP AND TOOK IT BACK HOME WHERE IT SAT IN THE GARAGE FOR 1-1/2 DAYS UNTIL I COULD GET IT TO A DEALERSHIP. EWALD FORD LOOKED AT IT FOR ME AGAIN BUT THEY SAID THEY COULD NOT FIND ANY ISSUES. THEY TOLD ME NOT TO START IT AGAIN IF IT HAPPENS OR THE CODES WILL CLEAR OUT SO I WILL NEED TO HAVE IT TOWED OR PUT A PORTABLE CODE READER ON IT TO SEE IF I CAN GET SOMETHING FOR THEM. I JUST SAW AN ARTICLE IN OUR MILWAUKEE PAPER STATING THAT YOU ARE INVESTIGATING THESE ISSUES AND I WANTED TO LET YOU KNOW THAT I'VE HAD THE SAME PROBLEMS. PLEASE HELP TO FORCE A RECALL BEFORE SOMEONE GETS KILLED. THANK YOU!! *TR
Power train, Engine, Feb 27, 2013
DRIVING ON AN INTERSTATE ABOUT 55 MPH AND WRENCH LIGHT CAME ON ENGINE LOST ABILITY TO ACCELERATE I.E. WENT INTO SAFE MODE AND HAD TO MANEUVER THROUGH TRAFFIC TO THE SHOULDER. THIS OCCURRED MULTIPLE TIMES FROM JULY THROUGH AUGUST 2012 ON VARIOUS TYPES OF ROADWAYS (HIGHWAY, NEIGHBORHOOD ROADS) UNTIL THE PROBLEM WAS FIXED BY A FORD DEALERSHIP. CAUSE OF THE PROBLEM ACCORDING TO THE INVOICE WAS THE THROTTLE BODY. THEY REPLACED THE THROTTLE BODY AND THE PROBLEM HAS GONE AWAY. *TR
Vehicle speed control, Feb 27, 2013
LAST WEEK, AS I WAS ACCELERATING FROM A STOP, MY FORD FUSION CUT BACK TO ABOUT 5 MPH AND I SLOWLY CHUGGED HOME. TURNED IT OFF AND RESTARTED AND STILL THE SAME. WAITED ABOUT AN HOUR AND RESTARTED AND IT WORKED FINE. TODAY AS I WAS COMING HOME AT 70 MPH IT DID THE SAME. SO I TURNED THE ENGINE OFF AND WAITED AWHILE AND RESTARTED IT. IT WORKED OKAY. I HAVE READ THAT THIS A PROBLEM WITH FORD FUSIONS THAT IS BEING INVESTIGATED SO I'LL LIKE TO ADD MY COMPLAINT TO THE INVESTIGATION. *TR
Vehicle speed control, Feb 27, 2013, crash
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A CURB THEN INTO A BUILDING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,000. UPDATED 4/24/13 *CN UPDATED 05/21/2013 *JS
Engine, Feb 27, 2013
WHILE DRIVING ON A MAJOR ROADWAY AT 50 MILE PER HOUR,THE VEHICLE SUDDENLY SHUTS DOWN, ALMOST STALLING, AND I AM UNABLE TO START VEHICLE FOR SEVERAL MINUTES. *TR
Engine, Feb 27, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 61,000.
Engine, Feb 27, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE RPM INCREASED AND THE VEHICLE JERKED WITHOUT WARNING . THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 21,000.
Engine, Feb 27, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT UNKNOWN SPEEDS AND TURNING LEFT. THE DRIVER WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 86,500.
Vehicle speed control, Feb 27, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 TO 20 MPH THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT RESTARTED THE VEHICLE AND IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THE FAILURE AND ADVISED HER THAT THE ELECTRONIC THROTTLE BODY SENSOR WAS JAMMED IN THE CLOSED POSITION AND NEEDED TO BE REPLACED. THE THROTTLE BODY SENSOR WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE CURRENT MILEAGE WAS APPROXIMATELY 50,800.
Steering, Power train, Engine, Feb 26, 2013
I WAS ON THE FREEWAY WHEN ENGINE SPEED SUDDENLY WENT TO IDLE. I WAS IN THE MIDDLE LANE AND ALMOST GOT INTO A CRASH TRYING TO GET TO THE ROAD SIDE. WHEN I BROUGHT THE CAR TO THE FORD DEALER THEY SAID THE THROTTLE BODY WAS BAD AND IT COST ME $500.00 THEY SAID IT WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY,GO FIGURE. ALSO THE TRANSMISSION DOES NOT DOWN SHIFT PROPERLY AFTER HEAVY ACCELERATION,THEY SAID IT WAS NORMAL. IT'S NO WONDER WHY PEOPLE SHY AWAY FROM SO CALLED AMERICAN CARS,IT WILL BE MY LAST. *TR
Vehicle speed control, Feb 26, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE CONTACT MENTIONED THE FAILURE WAS REPAIRED ON TWO OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,400 AND THE CURRENT MILEAGE WAS 65,425.
Structure, Feb 26, 2013, crash
PUT 0 DOWN FOR SPEED BECAUSE NOT SURE WHAT THE SPEED WAS DUE TO THE CAR ACCELERATED WHILE PARKING CAR. CAR JUMPED A CURB AND CAR CRASHED INTO A BUILDING . TOOK CAR TO DEALERSHIP WHERE MY CAR WAS PURCHASED AND THEY SAID THEY FOUND NO PROBLEMS. IMAGINE THAT! *TR
Power train, Fuel/propulsion system, Feb 26, 2013
THE WRENCH LIGHT CAME ON AND STAYED ON STEADY AND THE CAR SUDDENLY LOST ALL ENGINE POWER. HEADLIGHTS STAYED STILL ON AND HAZARD LIGHTS WORKED. I TRIED STARTING THE CAR BUT PRESSING THE GAS PEDAL PRODUCED NO MOVEMENT OF THE CAR NOR ANY INCREASE IN ENGINE SOUND. AFTER TRYING TO START IT SEVERAL TIMES, IT SEEMED LIKE IT STARTED BUT NOT A NORMAL START. THE ENGINE APPEARED TO BE VERY ROUGH BUT AGAIN, NO FAST ENGINE SOUND. IT KIND OF LIMPED TO THE SIDE OF THE ROAD WHICH WAS ON A VERY SLIGHT INCLINE. NO PRESSING OF THE GAS PEDAL PRODUCED ANY SIGNIFICANT MOVEMENT OF THE CAR. THE CAR WAS VIOLENTLY SHAKING AS IT LIMPED TO THE SIDE OF THE ROAD AT MAYBE 2 MILES PER HOUR. ONCE I GOT IT TO THE SIDE OF THE ROAD OUT OF TRAFFIC, I DID TURN IT OFF. I GAVE IT ABOUT 30 SECONDS AND IT STARTED NORMALLY. NO MORE WRENCH LIGHT. IT SEEMED TO WORK FINE AFTER THAT. I DROVE HOME ? ABOUT 90 MILES WITH NO FURTHER PROBLEMS. I REPORTED THE PROBLEM TO OUR LOCAL FORD DEALER. THE DEALER HAS BEEN SUPPORTIVE. FORD MOTOR COMPANY HAS NOT BEEN SUPPORTIVE. WHEN I CALLED THE FORD DEALER EXPLAINING THE SYMPTOMS, THE SERVICE COORDINATOR?S FIRST QUESTION WAS, ?IS IT A FUSION?? HE ALREADY KNEW IT WAS A COMMON PROBLEM WITH FUSIONS. HE SAID THAT I AM NOT GOING TO LIKE WHAT HE HAD TO SAY. HE SAID THAT FORD WILL NOT ALLOW HIM TO DO THE 30-MINUTE REPAIR UNLESS A CODE IS AVAILABLE IN THE OBD UNIT. I BROUGHT IT IN AND NO CODE WAS FOUND. THEY TRIED FOR TWO DAYS TO GET IT TO CODE. THE SERVICE MANAGER PLEADED WITH FORD?S UPPER LEVEL TO ALLOW THE REPAIR BUT THEY WERE INFLEXIBLE. THEIR RESPONSE ? ?NO CODE, NO REPAIR.? FORD?S CUSTOMER RELATIONSHIP CENTER WAS USELESS! THEY OFFERED NO HELP. THE LOCAL DEALER HAD SIX CARS THE WEEK AFTER MY CAR DIED WITH THE EXACT SAME ISSUE AS MINE. I WAS PLACED BACK ON THE ROAD WITH FORD KNOWING I WOULD AGAIN BE STRANDED. IT HAPPENED AGAIN 4 WEEKS LATER. *TR
Vehicle speed control, Engine, Feb 26, 2013
WHILE DRIVING ON I-49 SO., APPROX. 60 MPH IN PEAK MORNING TRAFFIC, THE ENGINE STALLED. LUCKILY I WAS ABLE TO PULL OVER TO THE SHOULDER. NOTICED A "WRENCH" ICON LIT ON DASH. TURNED OFF ENGINE AND AFTER A FEW MINUTES, RE-STARTED ENGINE. ALL CLEAR ON DASH, SO CONTINUED ON TO WORK. CALLED HUB CITY FORD AND BROUGHT CAR IN THE NEXT MORNING. THE "THROTTLE BODY" WAS CHANGED. NO OTHER WARNING OR LIGHTS CAME ON. *TR
Vehicle speed control, Fuel/propulsion system, Feb 26, 2013
VEHICLE LOST POWER, CAUSING UNEXPECTED DECELERATION. I WAS AFRAID I WOULD BE HIT FROM BEHIND AND WAS CONCERNED FOR MYSELF AND MY WIFE'S SAFETY. VEHICLE WAS REPAIRED OUT OF WARRANTY. THE ELECTRONIC THROTTLE BODY WAS REPLACED. *TR
Engine, Feb 26, 2013
VEHICLE STALLED WHILE DRIVING AT 45 MPH. SECOND OCCURRENCE. FIRST WAS APPROXIMATELY 1 YEAR EARLIER. IMMEDIATELY RESTARTS AS IF NOTHING HAPPENED. EACH TIME, TOOK TO DEALER, WHO READ CODE AND REPROGRAMMED. *TR
Power train, Feb 26, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS AND STALLED WITH THE ILLUMINATION OF AN UNKNOWN WARNING LIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 37,000. UPDATED 03/20/13*LJ
Engine, Feb 26, 2013
AS I CAME TO A FULL STOP AT A SIGNAL THE CAR COMPLETELY DIED - NO LIGHTS DISPLAYED ON THE DASH. SECOND TIME I WAS MAKING A RIGHT HAND TURN AT APPROX 5-10 MPH AND IT DIED AS I CAME OUT OF TURN. BOTH TIMES IT STARTED RIGHT BACK UP. FORD DEALER DID COMPLETE CHECK AND EXTENDED ROAD TEST ON 2-5-13 BUT COULD FIND NOTHING WRONG AND THERE WERE NO COMPUTER ERRORS GENERATED. BOTH INCIDENCES THE FAILURE OCCURED DURING HEAVY TRAFFIC ON MAJOR STREETS WITHIN THE CITY. MY CONCERN (OTHER THEN IT DYING) IS THAT NOTHING LIT UP OR DISPLAYED ON THE DASH TO INDICATE THE ENGINE WAS NOT RUNNING. IT WASN'T UNTIL I PUT ON FOOT ON THE GAS PEDAL I REALIZED IT WAS NOT RUNNING. *TR
Steering, Vehicle speed control, Engine, Feb 26, 2013
I WAS DRIVING ON THE HIGHWAY AT A STEADY SPEED WHEN ALL OF A SUDDEN, THE GAS PEDAL STOPPED RESPONDING, ALMOST AS IF I WAS IN NEUTRAL. I WAS ABLE TO GET OVER TO THE SHOULDER. IT TOOK A FEW TRIES OF RESTARTING THE CAR IN ORDER TO GET IT GOING. THE SAME INCIDENT HAPPENED AGAIN THE NEXT WEEK. *TR
Vehicle speed control, Feb 26, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE RESPONDED SLOWLY TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 16,500. THE VIN WAS UNAVAILABLE.
Engine and engine cooling, Vehicle speed control, Feb 26, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE THEN STALLED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED WHEN AT A COMPLETE STOP OR DRIVING 65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHO RAN A DIAGNOSTIC TEST AND THE CODES SHOWED A THROTTLE BODY FAILURE. THE DEALER CLEANED THE THROTTLE BODY BUT THE FAILURE RECURRED. THE CONTACT THEN TOOK THE VEHICLE TO A PRIVATE MECHANIC WHO REPLACED THE THROTTLE BODY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 71,449 THE CONSUMER STATED THE PROBLEM OCCURRED AT IDLE AND HIGHWAY SPEEDS. THE VEHICLE WOULD HAVE NO THROTTLE RESPONSE, AND THE ENGINE WOULD GO TO IDLE OR COMPLETELY STALL, AND THE WRENCH AND CHECK ENGINE LIGHT WOULD ILLUMINATE.
Power train, Feb 26, 2013
CAR STOP RUNNING,WHILE GOING DOWN TWO LANE BRIDGE, DEALER SHIP REPLACE THROTTLE BODY, THEIR COMMENT WE HAVE NOT HAD ANY PROBLEMS WITH THE THROTTLE BODY'S. *TR