2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Power train, Engine, Mar 15, 2013
DRIVING INTERSTATE HWY AT 65 MPH, VEHICLE LOST POWER. TRAVELING IN THE MIDDLE LANE, THE VEHICLE SLOWED IN RUSH HOUR TRAFFIC TO 5MPH. I SAID MY PRAYERS DUE TO THE HEAVY TRAFFIC, THOUGHT THIS WAS THE END. WAS ABLE TO COAST TO THE SHOULDER AND CALLED FOR A TOW TRUCK. DEALER REPORTED THAT THE THROTTLE BODY HAD FAILED. FAILED PART REPLACED AND VEHICLE IS WORKING NORMALLY. *TR
Vehicle speed control, Mar 15, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED FORWARD HARSHLY AND STALLED. THE CONTACT RESTARTED THE VEHICLE AND AFTER DRIVING A FEW MILES THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 20,000. THE VIN WAS UNAVAILABLE. *TR
Power train, Engine, Mar 14, 2013
STOPPED FOR LIGHT STARTED TO GO CAR STARTED JERKING AND ROUGH IDLE COULD ONLY GO ABOUT 2-4 MPH WAS ABLE TO GET TO SIDE OF ROAD TURNED OFF FRO SEVERAL MIN. THAN RESTARTED RAN FINE FOR ABOUT 8-10 MILES THAN SAME. GOT IT DEALER THEY REPLACE THROTTLE BODY. *TR
Power train, Engine, Mar 13, 2013
OUR 2010 FORD FUSION LOST ENGINE POWER WHILE ACCELERATING UP A HILL IN MORNING RUSH HOUR TRAFFIC ON A MULTI-LANE SUPER-HIGHWAY IN ATLANTA. OUR CAR WAS IN ONE OF THE LEFT LANES AND WAS ABLE TO LIMP ACROSS SEVERAL LANES TO THE RIGHT SHOULDER WITH THE ASSISTANCE OF A HELPFUL TRUCK DRIVER. CARS WERE RACING AROUND US ON BOTH SIDES UNTIL WE COULD FLAG DOWN ASSISTANCE. THE EXPERIENCE WAS HORRIFYING. THE CAR WAS TOWED TO THE FORD DEALER WHO DIAGNOSED THE PROBLEM AS A STUCK THROTTLE COVER. A REPAIR WAS MADE UNDER WARRANTY, AND WE WERE TOLD THE CAR WAS SAFE TO DRIVE. *TR
Engine, Mar 11, 2013
IN MODERATE TRAFFIC ON I385, TRAVELING AT 60 MPH, WITHOUT ANY WARNING SIGNS THERE WAS A SUDDEN "CLUNK" AND THE ENGINE LOST POWER. WEATHER WAS CLEAR AND SUNNY WITH AN OUTSIDE AIR TEMPERATURE OF 64 DEG. F. PAVEMENT WAS DRY. WITH MY WIFE AND TWO GRANDCHILDREN IN THE CAR I HAD TO CROSS TWO LANES OF MODERATE TRAFFIC TO SAFELY GET TO THE BREAKDOWN LANE. SOME CARS AROUND ME HAD TO MAKE AVOIDANCE MANEUVERS. NOT GOOD! ONCE I GOT STOPPED IN THE BREAKDOWN LANE WITH THE EMERGENCY FLASHERS ACTIVATED, I DETERMINED THAT THE ENGINE WAS STILL RUNNING WITH THE RPM SURGING BETWEEN APPROXIMATELY 700 AND 1500 RPM. I WAS ABLE TO DRIVE IN THE BREAKDOWN LANE TO AN EXIT RAMP AT APPROXIMATELY 5 MPH WITH THE CAR JERKING FORWARD WITH THE CHANGE IN RPM. THE "WRENCH" LIGHT WAS ON BUT NO "CHECK ENGINE" LIGHT. ONCE ON THE EXIT RAMP I TURNED THE ENGINE OFF AND ATTEMPTED TO RE-START IT. AFTER A LONG CRANKING CYCLE THE ENGINE RE-STARTED AND RAN NORMALLY. THERE WAS NO "WRENCH" OR "CHECK ENGINE" LIGHT AFTER THE RE-START. THE CAR RAN NORMALLY ON THE TRIP HOME (APPROX. 10 MILES). THE ENGINE IS A 3.0 LITER, V-6 WITH "FLEX FUEL" CAPABILITY. *TR
Power train, Electronic stability control (ESC), Mar 8, 2013
MY VEHICLE LOST ACCELERATION WHILE DRIVING AND SHUT OFF ON ME THREE TIMES. THE THIRD AND FINAL TIME I WAS ON A HIGHWAY AND ALMOST GOT REAR ENDED. I HAD THE CAR TOWED AND SERVICED AT THE NEAREST AUTHORIZED FORD DEALER TO FIND OUT I WAS OUT OF WARRANTY. PAID FOR A THROTTLE AND IT'S INSTALLATION LEFT VERY SCARED AND UPSET. *TR
Fuel/propulsion system, Mar 8, 2013
THIS IS THE SECOND TIME MY 2010 FORD FUSION STALLED WHILE DRIVING ON THE FREEWAY. THE CAR WILL JUST START LIMPING AND WILL NOT ACCELERATE. ONCE I MANEUVER THE CAR SAFELY ONTO THE SIDE OF THE FREEWAY AND TURN THE CAR OFF I AM NORMALLY SUCCESSFUL IN RESTARTING THE CAR AND RESUMING MY COMMUTE. THE CHECK ENGINE LIGHT WILL STAY ON, AND ONCE YOU REFUEL THE VEHICLE ALL SYMPTOMS AND WARNING LIGHTS ARE NO LONGER PRESENT. THIS PROBLEM IS AN OBVIOUS SAFETY HAZARD AND NEEDS TO BE ADDRESSED BY FORD'S ENGINEERS. *TR
Power train, Engine, Mar 7, 2013
TRAVELING APPROXIMATELY 45 MPH DURING RUSH HOUR TRAFFIC THE 'WRENCH' LIGHT ILLUMINATED, THE VEHICLE LOST POWER AND THE ENGINE BEGAN IDLING VERY ROUGH. FORTUNATELY I WAS ABLE TO GET OUT OF TRAFFIC AND PULL OFF TO THE SIDE OF THE ROAD. THE ENGINE WAS IDLING VERY ROUGH ~900-1200 RPM AND WAS UNRESPONSIVE WHEN I PUSHED THE GAS PEDAL (ALMOST TO THE FLOOR). ONCE STOPPED I TURNED THE ENGINE OFF, WAITED APPROXIMATELY THIRTY SECONDS AND RESTARTED THE ENGINE. THE WARNING LIGHT WAS EXTINGUISHED AND THE ENGINE OPERATED NORMALLY. I ACCELERATED BACK TO TRAFFIC SPEED AND WITHIN FIVE MINUTES EXPERIENCED THE EXACT SAME THING. I PULLED OVER, TURNED OFF AND BACK ON THE VEHICLE AND AGAIN THE LIGHT EXTINGUISHED AND THE CAR RAN NORMALLY. TWO MORE TIMES WITHIN A THIRTY MINUTE PERIOD THE VEHICLE EXPERIENCED THE SAME THING. EN ROUTE TO THE FORD DEALER THE NEXT DAY I HAD THE SAME THING OCCUR THREE ADDITIONAL TIMES DURING THE TEN MILE DRIVE TO THE DEALER. EACH INCIDENT WAS IDENTICAL. THE DEALER FOUND NO CODES (SINCE THE LIGHT HAD CLEARED WHEN I TURNED THE CAR OFF AND ON) AND HOOKED UP AN INCIDENT RECORDER. I EXPERIENCED THE SAME SHUT DOWN THREE ADDITIONAL TIMES AND CAPTURED THEM ON THE RECORDER - UPON RETURN TO THE DEALER THE NEXT DAY THEY STILL DID NOT HAVE ANY CODES TO INVESTIGATE (?) THE DEALER 'THOUGHT' THEY KNEW WHAT THE PROBLEM WAS (EVEN THOUGH THEY "HADN'T SEEN ANYTHING LIKE THIS BEFORE") AND REPLACED THE THROTTLE BODY. SINCE REPLACEMENT I HAVE NOT HAD ANY ADDITIONAL MISHAPS. I'M GLAD I DID NOT CAUSE AN ACCIDENT DUE TO THE SUDDEN LOSS OF POWER BUT, AS I EXPLAINED TO THE DEALER, I FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE. I HOPE THEY FIX THIS ISSUE ASAP - THERE NEEDS TO BE A RECALL AND SOON! *TR
Power train, Engine, Mar 7, 2013
DRIVER WAS GOING 35-40 MPH AND SUDDENLY EXPERIENCED A SEVERE LOSS OF POWER AS IF THE CAR TRANSMISSION WAS PUT IN NEUTRAL.WAS A SCARY EXPERIENCE!! HAD TO PUT ON EMERGENCY FLASHERS TO KEEP FROM GETTING HIT FROM BEHIND.CAR WAS DRIVING VERY SLOW AND THEN AFTER A PERIOD OF TIME, FULL POWER CAME BACK ON. *TR
Power train, Electrical system, Engine, Fuel/propulsion system, Mar 7, 2013
READ IN PAPER THAT YOU WERE LOOKING AT FORD THROTTLE BODY. I WAS IN FAST LANE ON I-66 ON A FRIDAY AFTERNOON. SUDDENLY CAR STOPPED. I WAS LUCKY THERE WAS ROOM ON LEFT APRON TO PULL OFF. CAR RESTARTED WHEN I TRIED--WENT 1000 FEET AND STOPPED AGAIN; NOW IN RIGHT LANE AND PULLED OFF. KNEW THERE WAS AN OFF RAMP 1/4 MILE AHEAD AND LIMPED ON APRON WITH CARS PASSING. THE ENTIRE SITUATION WAS VERY DANGEROUS IN MY ESTIMATION. WHEN RESTARTING, IT WAS HARD TO TELL IF AUTO WAS RUNNING OR NOT. WHEN RESTARTING AUTO BACKFIRED ETC. PRIOR TO THIS INCIDENT HAD REPORTED TO FORD DEALER THAT TRANSMISSION SOMETIME "CLUNKED" WHEN I PUT AUTO IN REVERSE IN THE MORNING. THEY FOUND NO PROBLEM. HAVE NOT HAD THIS PROBLEM SINCE I PAID TO HAVE THE THROTTLE BODY REPLACED. *TR
Power train, Engine, Fuel/propulsion system, Mar 6, 2013, crash
MY WIFE WAS TURNING LEFT INTO A PARKING SPACE IN A PARKING LOT AT 2MPH OR LESS WHEN THE VEHICLE SUDDENLY ACCELERATED AT HIGH RPMS. OUR VEHICLE SLAMMED INTO THE VEHICLE TO THE RIGHT OF THE SPACE MY WIFE WOULD HAVE ENTERED. HEAVY DAMAGE WAS CAUSED TO OUR VEH. AND TO THE PARKED VEH. MY WIFE WAS UNSURE IF SHE HAD CAUSED THE ACDT OR IF IT WAS A MECHANICAL DEFECT. BECAUSE OF THE VERY HEAVY AND RAPID ACCELERATION, I DIDN'T THINK IT IN ANY WAY WAS DRIVER ERROR. AFTER IT WAS REPAIRED, OUR 2010 FUSION WAS CHECKED OUT BY A FORD DEALER AND NOTHING WAS FOUND AMISS. A YEAR LATER IN NOV. OF 2012, I WAS DRIVING THE CAR AT APPROXIMATELY 50MPH WHEN THE ENGINE SUDDENLY REVVED UP ABOUT 150 TO 200RPMS. THIS DIDN'T CAUSE ANY GREAT ACCELERATION BUT, CONSIDERING MY WIFE'S EXPERIENCE, I IMMEDIATELY SHIFTED TO NEUTRAL. JUST AS I GOT INTO NEUTRAL, THE ENGINE REVVED UP TO 2500 TO 3000RPMS. HAD THE CAR BEEN IN DRIVE, A COLLISION COULD HAVE HAPPENED OR I COULD HAVE LOST CONTROL. FORD WAS CONTACTED, CAR INSPECTED, AGAIN NOTHING WRONG. A SERVICE WRITER TRIED TO TELL US THAT THE RUBBER FLOOR MAT WAS ON THE ACCELERATOR PEDAL. THE MAT DOESN'T GAIN WEIGHT TO SUDDENLY DEPRESS THE PEDAL ALL BY ITSELF! FORD'S GREAT LAKES REGIONAL MANAGER WAS NOT VERY FORTHCOMING-SHE WASN'T APPARENTLY AWARE THAT THERE WERE YOUTUBE VIDEOS OF 2010 FUSION OWNERS FILMING THEIR DASHBOARDS AS THEIR CARS DID THE SAME AS I HAVE DESCRIBED ABOVE. THE CAR IS BEING DRIVEN REGULARLY BUT BOTH OF US HAVE A HAND ON THE GEAR SHIFT ALOT OF THE TIME. CONSIDERING OUR EXPERIENCES AND THE YOUTUBE POSTINGS, I THINK FORD IS TRYING TO AVOID AN EXPENSIVE RECALL. DIDN'T TOYOTA USE THE FLOOR MAT EXCUSE FOR YEARS? *TR
Vehicle speed control, Mar 6, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS MERGED TO THE SHOULDER AND WAS ABLE TO BE RESTARTED. THE CONTACT TOOK THE VEHICLE TO A DEALER WHO STATED THAT THE FUEL THROTTLE BODY MAY HAVE CAUSED THE FAILURE. THE VEHICLE DID NOT RECEIVE A FULL DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 41,000. *TR
Power train, Mar 5, 2013
DRIVING DOWN HWY AT 45MPH AND IT FELT LIKE THE ENGINE JUST STOPPED. FOOT WAS ON THE GAS BUT COULD NOT DO ANYTHING BUT COAST OFF THE SIDE OF THE ROAD WHILE TRYING TO AVOID TRAFFIC. STOPPED THE CAR AND SHUT IT OFF. AFTER A MINUTE IT STARTED AND WAS RUNNING FINE FOR ABOUT A MILE AND THE SAME THING HAPPENED AGAIN. I WAS ABLE TO GET HOME SAFELY BY SWITCHING GEARS MANUALLY. TOOK I TO THE DEALER AND I WAS TOLD THE THROTTLE BODY HA TO BE REPLACED. EVEN THOUGH I PAID FOR THE EXTENDED WARRANTY AND I WAS WE'LL WITHIN THE 5YEAR 50,000 MILE POWER TRAIN COVERAGE THEY STILL TOLD ME THE THROTTLE BODY IS NOT PART OF THE POWER TRAIN AND I HAD TO PAY $100.00 DEDUCTIBLE. *TR
Electrical system, Vehicle speed control, Engine, Mar 5, 2013
WHILE GOING 70 MPH ON THE HIGHWAY I EXPERIENCED THE SAME ISSUES. MY CAR STALLED OUT SHUT OFF THE CRUISE CONTROL AND STARTED SHAKING UNCONTROLLABLE. I SHUT OFF THE CAR AND WAITED ABOUT FIVE MINUTES AND STARTED IT BACK UP DROVE MAYBE ANOTHER TEN MILES AND IT STARTED AGAIN. ON THE FOLLOWING DAY I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT FROM AND THEY MADE IT SEEM AS IF I HAD NO IDEAL OF WHAT I WAS TALKING ABOUT. ONCE THEY REALIZED I KNEW THAT IT WAS THE THROTTLE BODY ASSEMBLY THAT WAS THE PROBLEM I WAS TOLD THAT THIS WAS NOT A PART THAT WAS COVERED UNDER WARRANTY SO I WOULD HAVE TO PAY FOR IT OUT OF POCKET. I TOOK THE TIME TO TALK TO SEVERAL REPS AT FORD AND I WAS TOLD THAT IF THE MECHANIC DID NOT THINK IT WAS DEFECTIVE THEN THERE WAS NOTHING THEY COULD DO. I TALKED TO THE MECHANIC AT THE DEALERSHIP AND THEY TOLD ME THAT IT JUST STOPPED WORKING. SO I ENDED UP PAYING $479.05 FOR A NEW THROTTLE BODY ASSEMBLY AND HAVING TO BE WITHOUT MY CAR FOR A TOTAL OF FOUR DAY. ONLY TO GET IT BACK WITH A CRACKED WINDSHIELD, BUT THAT IS A DIFFERENT ISSUE. *TR
Power train, Engine, Mar 5, 2013
ON FEB 13 2013 I WAS DRIVING AND THE CAR NOSED OVER, SLOWED TO APPROX 8MPH, WITH ENGINE SURGES OF UP TO 1500 RPM, AFTER SEVERAL RESTARTS IT RAN NORMALLY. ON FEB 17 2013 IT DID THE SAME EXACT THING, I STOPPED AND RESTARTED THE ENGINE SEVERAL TIMES IN THE 40 MINUTE DRIVE OF 3 MILES BACK HOME BUT THAT DID NOT HELP. AFTER THE CAR SET FOR SEVERAL HOURS IT STARTED AND RAN CORRECTLY. RESEARCH ON THE INTERNET SHOWED HUNDREDS OF THE SAME PROBLEM AND REPLACING THE THROTTLE BODY CORRECTED THE TROUBLE. ON FEB 18, 2013 I TOOK IT TO THE FORD DEALER AND FROM ONLY MY DESCRIPTION WAS TOLD THAT THE THROTTLE BODY WAS THE PROBLEM, THEY HAD 3 IN STOCK AND MY THREE YEAR WARRANTY HAS EXPIRED ON FEB 21, 2013, LESS THAN A MONTH OUT OF WARRANTY AND IT WOULD NOT BE COVERED SO I DROVE THE CAR BACK HOME, I CALLED A DIFFERENT FORD DEALER WHO SOLD ME THE THROTTLE BODY AT A DISCOUNT. IT TOOK ME ABOUT TEN MINUTES TO INSTALL THE THROTTLE BODY, AND THE CAR IS STILL RUNNING AS IT SHOULD. *TR
Engine, Fuel/propulsion system, Mar 5, 2013
MY FORD 2010 FUSION, WHEN AT A TRAFFIC LIGHT, STOP SIGN, ETC.. WOULD STALL WHEN I PUT MY FOOT ON THE ACCELERATOR WITH VERY LITTLE RESPONSE. THEN IT WILL FINALLY PICK UP SPEED. I HAVE NOT EXPERIENCE THE "ENGINE SHUT DOWN" AS OF YET AND I HOPE I DON'T. AFTER READING THE OTHER "COMPLAINTS", NOW I KNOW WHAT THE PROBLEM IS. WILL TAKE CARE OF IT AS SOON AS POSSIBLE! *TR
Power train, Fuel/propulsion system, Mar 4, 2013
I HAVE HAD THIS PROBLEM AT VARIOUS INTERVALS SINCE FEBRUARY OF 2012 . MY FUSION WOULD STALL AN WOULD NOT ACCELERATE WHEN I LEFT FROM A STOP SIGN OR A TRAFFIC LIGHT , THE VEHICLE WOULD NOT GO ABOVE TEN MILES PER HOUR AN THE WRENCH LIGHT WOULD COME ON MY INSTRUMENT PANEL. I WOULD HAVE TO GET OFF THE ROAD AN CUT THE CAR OFF THEN RESTART IT. THE CAR WOULD ACT LIKE IT HAD FLOODED AN LURCH AN JERK , WHEN BEFORE I WOULD HAVE IT COME TO A COMPLETE STOP. I TOOK IT TO THE DEALER I PURCHASED THE CAR FROM AN I TOLD THEM ABOUT MY INCIDENTS OF THE SAME TYPE EACH TIME. THEY COULD NOT LOCATE THE PROBLEM UNTIL ON JUNE 30,2012 WHERE THE SAME PROBLEM HAPPENED TO ME AN I DROVE THE VEHICLE DIRECTLY TO THE DEALERSHIP. THEY WERE ABLE TO DIAGNOSE THE PROBLEM AS A FAULTY THROTTLE BODY. THEY TOLD ME I MUST HAVE BEEN USING SOME DIRTY FUEL SINCE THEY SAID THE THROTTLE BODY LOOKED BLACK INSIDE OF FUEL. I HAD USED EXCLUSIVELY 93 OCTANE FUEL INTO MY VEHICLE. I HAD PURCHASED A EXTENDED WARRANTY WHEN I PURCHASED MY VEHICLE FROM PRESTON FORD IN WHICH THEY TOLD ME WHEN I FIRST TOOK THE VEHICLE THERE WITH THE SAME RECURRING PROBLEM, THEY SAID IT WAS COVERED UNDER THE WARRANTY. IT WAS THEN THEY TOLD ME THE WARRANTY DID NOT COVER THAT PART. I HAD TO PAY FOR THE FAULTY PART WITH A TOTAL BILL OF $593.00, ALONG WITH OTHER ITEMS I HAD FOR THIS SERVICE VISIT. I HAVE NOT HAD A PROBLEM SINCE THIS WORK WAS DONE ON MY VEHICLE. THEY DID NOT TELL THAT FORD HAD ISSUED A TECHNICAL SERVICE BULLETIN ON THIS PROBLEM THAT WAS KNOWN BY THE DEALERSHIP, BUT I HAD TO PAY FOR THIS TO TELL ME THAT I HAD ONE OF THE VEHICLES THAT WERE WITHIN THIS BULLETIN. *TR
Power train, Engine, Mar 4, 2013
WHILE DRIVING ON THE FREEWAY AT 65 MPH. THE ENGINE LOST POWER AS THE ENGINE LIGHT AND WRENCH LIGHT WENT ON. PRESSING ON THE ACCELERATOR HAD NO RESPONSIVE. I HAD TO NAVIGATE FREEWAY TRAFFIC WITH NO ENGINE POWER TO GET OFF TO THE SIDE OF THE ROAD. AS I CAME TO A STOP THE CAR JERKED A BIT BEFORE I PUT IT IN PARK. I TURNED IT OFF AND LET IT SIT FOR A WHILE. AFTER TURNING THE CAR BACK ON I GOT BACK ON THE ROAD, ONLY TO HAVE IT HAPPEN AGAIN A FEW MILES LATER. *TR
Vehicle speed control, Mar 4, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 60,000. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, Mar 3, 2013
THE FIRST INSTANCE I WAS DRIVING AS NORMAL IN MY VEHICLE AND WITH OUT WARNING GOING 50 MPH MY CAR SHUT OFF WITH NO POWER OR ABILITY TO DO ANYTHING BESIDES TO TRY AND COAST OFF THE ROAD AND OUT OF HARM. A WRENCH LIGHT FLASHES WHEN IT OCCURS. THE SECOND TIME I WAS MAKING A TURN AT APPROX 20 MPH IN A FOUR WAY LIGHT INTERSECTION AND LOST POWER OVER THE CAR AGAIN WITH A WRENCH LIGHT APPEARING AGAIN. THE ONLY WAY TO GAIN POWER AGAIN IS TO PUT THE CAR IN PARK TURN IT OFF AND WAIT A BIT TO RESTART THE VEHICLE. WHEN YOU RESTART THE CAR THE WRENCH LIGHT IS GONE AND THE CAR ACTS LIKE THERE WAS NEVER A PROBLEM AND RUNS SMOOTHLY. AFTER A 2 DAY DIAGNOSIS BY FORD THEY STATE THAT THE THROTTLE BODY IS THE CAUSE OF THE PROBLEM. IN TOTAL I HAVE HAD THIS HAPPEN 5 TIMES WITH OUT ANY WARNING GOING VARIOUS SPEEDS AND LUCKLY AVOIDING MULTIPLE ACCIDENTS. LIKE MENTIONED ABOVE AFTER STARTING THE CAR THE WRENCH LIGHT DISAPPEARS PERFORMING AS USUAL. *TR
Power train, Engine, Mar 3, 2013
DRIVING THE CAR SUDDENLY SLOWED INTO A LIMP MODE. THIS HAPPENED SEVERAL TIMES. THE FINAL TIME WAS ON A MAJOR HIGHWAY AT 55MPH. LUCKILY I WAS ABLE TO MANEUVER THE TO THE SIDE OF THE ROAD BEFORE GETTING REAR ENDED BY TRAFFIC FROM BEHIND. THIS IS DANGEROUS CONDITION! AFTER VISITS TO 2 FORD DEALERS, THEY REPLACED THE THROTTLE BODY. THE CAR WAS OUT OF WARRANTY BY MILEAGE, (NOT TIME), SO WE ENDED UP PAYING OUT ALMOST $500 FOR THE REPAIR AND CAR RENTAL. *TR
Power train, Fuel/propulsion system, Mar 2, 2013
FIRST INCIDENT: VEHICLE WAS TRAVELING ABOUT 40 MPH AND WOULD NOT PULL UP A SHALLOW GRADE HILL ABOUT 1 MILE FROM THE HOUSE. CAR WAS STARTED "COLD". WIFE PULLED OFF ROAD AND ENGINE DIED. "WRENCH" SYMBOL CAME ON DASH. I ARRIVED ABOUT 15 MINUTES LATER AND STARTED CAR TO MOVE IT FURTHER OFF THE ROAD. IT RAN SO I TOOK IT BACK HOME, NO APPARENT ISSUE. CALLED DEALER AND GOT IT IN THE NEXT DAY. DEALER IS ABOUT 2.5MILES FROM MY HOME. DEALER COULD FIND NOTHING WRONG AND WE DROVE IT HOME. DID NOT DRIVE IT FOR ABOUT A WEEK. SECOND INCIDENT: WIFE AT A BUSY CONTROLLED INTERSECTION. CAR WOULD NOT ACCELERATE WHEN LIGHT TURNED GREEN. CALLED ME AFTER GETTING CAR STARTED AND MOVED TO A SAFE LOCATION ABOUT 1/2 MILE FROM INTERSECTION. "WRENCH" AND "BATTERY" LIGHTS CAME ON DASH. ABOUT 2 HOURS LATER WE TOOK THE CAR TO THE DEALER WITH NO APPARENT PROBLEM. DEALER INFORMED ME THE COMPUTER CODED A THROTTLE BODY ISSUE. THROTTLE BODY CHANGED. WE HAVE NOT DRIVEN THE CAR OVER 10 MILES SINCE THEN. WIFE NO LONGER TRUST CAR. *TR
Fuel/propulsion system, Mar 2, 2013
WHILE DRIVING ON A MAJOR HIGHWAY IN THE FAST LANE, THE FUEL SEEMED TO SUDDENLY CUT OFF. THERE WAS NO RESPONSE TO THE GAS PEDAL. THE ENGINE WAS RUNNING AT IDLE AND THE CAR ABRUPTLY SLOWED DOWN FORCING ME TO PULL OVER. THIS WAS QUITE FRIGHTENING DUE TO THE FACT THAT I WAS IN THE FAST LANE AND NEEDED TO GET OVER TO THE RIGHT SHOULDER IN A HURRY. AFTER TURNING ON THE FLASHERS AND TURNING OFF THE ENGINE, MY WIFE REMINDED ME OF THIS INCIDENT OCCURRING TWICE BEFORE TO HER RECENTLY BUT ON LOCAL ROADS. WE HAD BROUGHT THE VEHICLE TO FORD AND THEY DIDN'T FIND ANYTHING WRONG. AFTER A MINUTE OR TWO I STARTED THE ENGINE AND PROCEEDED TO MOVE THE CAR AND REALIZED THAT THE ENGINE WAS NOW RESPONDING TO THE GAS PEDAL. I DROVE HOME AND BROUGHT THE CAR DIRECTLY TO THE FORD DEALER.THEY ENDED UP REPLACING THE THROTTLE BODY WHICH COSTS US $497.79. THEY SAID THAT IT WAS NOT COVERED BY FORD'S EMISSION WARRANTY (5 YR/ 50,000 MI). I BELIEVE THAT THIS IS A SAFETY ISSUE THAT CAN EASILY LEAD TO INJURIES AND POSSIBLE FATALITIES UNLESS IT IS IMMEDIATELY ADDRESSED. THIS SHOULD BE A RECALL! *TR
Power train, Mar 1, 2013
WE WERE ON THE HWY GOING ABOUT 65MPH IN THE MIDDLE LANE OF AN EXTREMELY BUSY TIME. IT WAS DARK AND ALL OF A SUDDEN THE CAR STOPPED ACCELERATING AND WE BARELY MADE IT TO THE SIDE. WAITED 5-10 MINUTES WHILE WE CALLED A MECHANIC FRIEND. STARTED IT BACK UP TO SEE IF WE CAN GET OFF ON THE NEXT EXIT AND BEFORE WE COULD, IT HAPPENED AGAIN. FINALLY GOT IT HOME BUT HAD TO WAIT TWO DAYS TO TAKE IT IN SINCE THEY WERE CLOSED. ENDED UP NOT ONLY COSTING ME $400 TO FIX IT, BUT ALSO THE INCONVENIENCE OF NOT HAVING A VEHICLE TO GET THINGS DONE AS WELL AS A DAY OFF OF WORK BECAUSE I COULDN'T GET THERE. SEEING AS MANY COMPLAINTS AS I'VE SEEN, THIS SHOULD HAVE BEEN FIXED A LONG TIME AGO. I LOVE FORDS, BUT WITH THE ISSUES I'VE HAD, I'M CONSIDERING A TRADE IN FOR A DIFFERENT BRAND. *TR
Vehicle speed control, Feb 28, 2013
ENGINE STALLED REQUIRING ME TO PULL OVER TO THE SIDE OF THE ROAD. DIPS AND SURGES IN POWER HAPPEN QUITE FREQUENTLY. *TR