2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Power train, Electrical system, Engine, Sep 10, 2012
WHILE DRIVING DOWN THE ROAD, MY ENGINE LOST POWER. RPMS WENT DOWN, AND THE ACCELERATOR WAS NOT RESPONSIVE. I PULLED THE CAR TO THE SIDE OF THE ROAD, AND PUT IT IN PARK. THE ENGINE IDLED VERY ROUGHLY. I SHUT OFF THE CAR, WAITED 5 SECONDS AND ATTEMPTED TO RESTART. THE ENGINE DID RESTART AFTER SOME EFFORT BY THE STARTER. I DROVE DOWN THE ROAD, AND THE CAR BEHAVED NORMALLY. THIS SEEMINGLY ISOLATED INCIDENT INCREASED IN FREQUENCY IN THE FOLLOWING WEEKS. SOMETIMES UP TO 5 TIMES A DAY. I TOOK MY CAR TO AN AUTHORIZED FORD DEALER, AND THE PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. COST OF REPLACEMENT IS $355. I RESEARCHED THE PROBLEM ONLINE AND NOTICED THAT THE PROBLEM SEEMS TO BE FAIRLY COMMON AMONG 2010 FORD FUSION OWNERS. THE ONLINE COMPLAINTS ABOUT FUSION THROTTLE BODY PROBLEMS WERE EXACTLY THE SAME AS THE SYMPTOMS I EXPERIENCED. THE DANGER LIES IN THE FACT THAT THE CAR BASICALLY STALLS WITHOUT WARNING AND MUST BE RESTARTED BEFORE NORMAL DRIVING CAN RESUME. I HAVE EXPERIENCED THIS PROBLEM AT BOTH HIGHWAY AND CITY SPEEDS. A STALLED ENGINE IN THE WRONG PLACE AT THE WRONG TIME (MIDDLE OF AN INTERSECTION, FREEWAY, WHILE PASSING, ETC.) COULD HAVE DISASTROUS EFFECTS. *TR
Power train, Fuel/propulsion system, Sep 7, 2012
I PURCHASED A 2010 FORD FUSION IN JUNE AND ABOUT 3 WEEKS LATER, IT DECELERATED AND THE WRENCH LIT UP ON THE DASHBOARD, WHILE I WAS DRIVING. LUCKILY, I WAS NOT ON THE HIGHWAY OR THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. I PULLED OVER STARTED THE CAR UP AND IT WAS FINE. A FEW WEEKS LATER, I WAS 2 BLOCKS FROM MY HOME AND THE SAME THING HAPPENED 4 TIMES AND CONTINUES TO RANDOMLY HAPPEN. THE TIME BETWEEN INSTANCES OF THIS OCCURRING CAN BE MINUTES, HOURS, DAYS OR WEEKS APART. I HAVE RESEARCHED THE ISSUE AND FOUND HUNDREDS IF NOT THOUSANDS OF COMPLAINTS AND QUESTIONS REGARDING THE SAME ISSUE. I WAS AMAZED AND APPALLED THAT SUCH A COMMON AND VERY DANGEROUS ISSUE HAS NOT BEEN ADDRESSED WITH A RECALL. I DID PURCHASE THE EXTENDED WARRANTY ONLY TO FIND OUT THAT THE WARRANTY DOES NOT COVER ANYTHING THAT HAS TO DO WITH WHAT IS LIKELY TO BE CAUSING THIS ISSUE, WHICH IS THE THROTTLE BODY. SO UNTIL I CAN AFFORD TO GET THIS FIXED, I AM STUCK WITH A CAR THAT I AM TERRIFIED TO DRIVE FOR FEAR OF CAUSING AN ACCIDENT DUE TO THE SUDDEN DROP IN SPEED. *TR
Fuel/propulsion system, Sep 7, 2012
MY 22 YEAR OLD SON AND I HAD MADE A ROUNDTRIP FROM TALLAHASSEE, FLORIDA TO THOMASVILLE, GEORGIA. APPROXIMATELY ONE AND A HALF OR SO MILES FROM MY HOUSE, THE RPMS ON THE CAR BEGAN WAVING WILDLY, THE CAR JERKED SLIGHTLY, AND CAME TO ALMOST A COMPLETE STOP ON THE ROAD, WITH A TRUCK TRAVELING RIGHT BEHIND ME. I PRESSED MY FOOT ON THE ACCELERATOR TO THE FLOORBOARD, BUT THE CAR SLOWED TO A CRAWL. THE TRUCK BEHIND ME PASSED. I MANAGED TO KEEP THE CAR GOING TO MY HOUSE; WE COULD HAVE WALKED THERE FASTER. AGAIN, THIS WAS WITH THE ACCELERATOR PRESSED TO THE FLOORBOARD. THE "WRENCH" LIGHT CAME ON THE DASH. I HAD 55, 187.1 MILES ON MY CAR, WHICH I BOUGHT IN APRIL, 2010, NEW. I RESEARCHED THIS (IT WAS LABOR DAY WEEKEND AND I HAD NO TRANSPORTATION TO SPEAK OF!). I CALLED THE FORD DEALERSHIP; THEY CLOSED ON SATURDAY AT 2:00 P.M. THEY TOWED MY CAR IN ON TUESDAY MORNING. I TOLD THEM I SUSPECTED A THROTTLE/TRANSMISSION PROBLEM BASED ON WHAT I SAW RE SIMILAR COMPLAINTS ON THE INTERNET. I REPORTED THIS TO THE NATIONAL FORD WEBSITE. THEY TOOK MY COMPLAINT. THE DEALER TOLD ME THE NEXT DAY THAT MY THROTTLE HAD FAILED, AND FORD WOULD NOT ASSIST IN ANY PAYMENT FOR REPLACEMENT. I ADVISED THEM I WAS A LAWYER, AND THEY ARE LOOKING AT A PRODUCTS LIABILITY DESIGN DEFECT OR TORT LAWSUIT (IF SOMEONE GETS KILLED WHEN THE CAR DIES ON THE HIGHWAY). FORD COULD CARE LESS. I HAD TO PAY $394 FOR THE LABOR AND PART. I WILL NEVER BUY ANOTHER OF THEIR CARS. THIS WAS MY 3RD FORD. IT IS NOT NECESSARILY THE MONEY I WAS CONCERNED ABOUT; IT SEEMS LIKE THERE IS A DESIGN DEFECT THAT COULD CAUSE SERIOUS PERSONAL INJURY OR DEATH, BUT FORD IS ENGAGED IN A BEANCOUNTING EXERCISE AT THIS POINT. REMEMBER THE PINTO? *TR
Power train, Sep 6, 2012
I WAS DRIVING MY VEHICLE ON THE HIGHWAY, AT APPROXIMATELY 55-60 MPH, WHEN I SUDDENLY LOST THE ABILITY TO ACCELERATE. THE CAR STALLED, AND THE WRENCH LIGHT CAME ON. I HAD TO PULL OVER AND RESTART THE CAR. THIS HAPPENED AGAIN, THE NEXT DAY. THE CAR ALSO BEGAN TO SHAKE PRIOR TO TURNING THE CAR OFF. I HAVE READ HUNDREDS, IF NOT MORE, COMPLAINTS REGARDING THIS SAME ISSUE. MY CAR IS CURRENTLY AT A LOCAL FORD DEALERSHIP, WHERE I WAS ADVISED THAT IT SOUNDED LIKE THE "THROTTLE BODY". THE FORD DEALER COMMENTED THAT THIS IS A COMMON COMPLAINT AMONG THE 2010 FUSIONS. AGAIN, SINCE DISCOVERING THIS PROBLEM, I HAVE READ HUNDREDS OF COMPLAINTS ONLINE IN REFERENCE TO THE SAME ISSUE. I HAVE FILED A COMPLAINT WITH FORD, AS THIS PART/DEFECT IS NOT COVERED UNDER MY POWERTRAIN WARRANTY, EVEN THOUGH MY VEHICLE IS ONLY TWO YEARS OLD, WITH 58,000 MILES. THIS IS A TREMENDOUS SAFETY CONCERN, WITH CAR LOSING ALL ABILITY TO ACCELERATE ON A BUSY HIGHWAY. *TR
Power train, Fuel/propulsion system, Sep 5, 2012
LOSS OF ACCELERATOR CONTROL. WRENCH AND CHECK ENGINE LIGHT CAME ON. CAR ENTERED EMERGENCY MODE AND HAD TO BE PULLED OVER AND RESTARTED. DIED 2 MORE TIMES AT HIGHWAY SPEED. CODES ON CAR FROM CHECK ENGINE LIGHT READ P2111 AND P2112. DEALER COMPLETED A THROTTLE BODY REPLACEMENT ON SEPTEMBER 5TH, 2012. COMMON PROBLEM WITH THESE PARTICULAR VEHICLES. DEALER WAS AWESOME WITH THE REPAIR AND HELP WITH SITUATION. *TR
Power train, Sep 4, 2012
TRANSMISSION IS SLIPPING IN GEAR, HESITATING DURING SHIFTS, OR COMING OUT OF GEAR COMPLETELY DURING ACCELERATION. ALSO THE TRANSMISSION IS SHIMMYING DOWN THE ROAD IN CERTAIN GEARS. THE CAR IS GETTING TO THE POINT WHERE IT IS UNSAFE TO DRIVE AND THIS IS MY FAMILY CAR. *TR
Tires, Sep 4, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE VEHICLE WAS EQUIPPED WITH MICHELIN ENERGY SAVER A/S GREEN X TIRES, SIZE 225/50/17. THE CONTACT NOTICED THAT ALL FOUR TIRES EXHIBITED NUMEROUS CRACKS AND WERE COMPLETELY DRY ROTTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE SHOP WHERE THE CONTACT WAS ADVISED THAT THE TIRES WERE NOT UNDER WARRANTY. THE FOUR TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECTIVE TIRES. THE APPROXIMATE FAILURE MILEAGE WAS 6,300.
Power train, Fuel/propulsion system, Sep 3, 2012
WHILE DRIVING ON THE HIGHWAY AT ABOUT 40 MPH THE CAR STALLED. ALL POWER WENT OFF BUT THE ELECTRICITY STAYED ON. I ROLLED TO THE SIDE AND WAS ABLE TO RESTART AFTER 2-3 TRIES. THE SAME THING HAPPENED WHEN I PULLED OUT OF MY DRIVEWAY THE SAME DAY. FORD REBUILT MY TRANSMISSION AND GAVE ME A NEW THROTTLE BODY. THE CAR RAN ROUGHLY THE OTHER DAY THE ENGINE LIGHT CAME ON BUT IT DIDN'T STALL. *TR
Power train, Engine, Sep 2, 2012
WHILE DRIVING MY CAR ON THE EXPRESSWAY THE WRENCH LIGHT TURNED ON FOLLOWED BY THE CHECK ENGINE LIGHT. THE CAR STARTED REDUCING SPEED EVEN THOUGH I WAS PRESSING THE GAS. I PULLED OVER TO THE SIDE AND THE CAR STARTED SHAKING. I HAD AN OBD II MACHINE IN MY CAR AT THE TIME AND RAN A DIAGNOSTIC. CHECK ENGINE CODE P2111 CAME UP. AFTER RESEARCHING THE CODE IT SAYS IT HAS TO DO WITH THE THROTTLE BODY. I ALSO NOTICED THAT THERE ARE SO MANY DISCUSSION FORUMS OUT THERE WITH PEOPLE WHO ARE HAVING THE SAME ISSUE. *TR
Engine, Sep 1, 2012
WHLE DRIVING MY 2010 FORD FUSION, THE CAR WILL JUST STALL AND CUT OFF WHILE DRIVING WITH NO WARNING, THE ENGINE LIGHT AND THE WRENCH LIGHT COMES ON, I WILL TURN OFF THE CAR, WAIT A FEW MINUTES AND IT WILL RESTART, THIS HAPPENS CONSISTANTLY SOMETIMES AS MUCH AS 4 TIMES A DAY, THIS IS DEFINITIELY A SAFETY ISSUE BECAUSE ONE TIME WHEN THE CAR STALLED, I WAS ALMOST HIT FROM BEHIND. *TR
Power train, Vehicle speed control, Sep 1, 2012
ON A TYPICAL GOOD WEATHER DAY I WAS DRIVING AROUND RUNNING SOME ERRANDS IN THE CITY. SHORTLY AFTER I STARTED THE CAR GOING AT A CITY TRAFFIC RATE OF SPEED...APPROX 35-40MPH...I GOT APPROXIMATELY 5MILES OUT AND THE CAR BEGAN TO SLOW DOWN,AND A WRENCH SIGN APPEARED. EVEN WITH MY FOOT ON THE ACCELERATOR, I COULD NOT ACCELERATE, AND WENT TO PULL OFF TO THE SIDE OF THE RODE WHICH I WAS BARELY ABLE TO DO. ONCE I WAS FULLY OUT OF THE ROAD, I PUT THE CAR IN PARK, AND BEFORE I COULD SHUT THE CAR OFF, IT BEGAN TO SHAKE/ VIBRATE. I TURNED THE CAR OFF AND LET IT SIT A COUPLE MINUTES AND I PROCEEDED TO START THE CAR UP, WHICH IT DID SO LIKE THE DAY I BOUGHT IT, AND THE WRENCH SIGN WENT AWAY. I PROCEEDED TO MY FIRST DESTINATION WITH OUT ANY PROBLEMS. I LEFT MY DESTINATION AND PROCEEDED TO MY NEXT...I GOT ABOUT 3MILES OUT AND THE CAR DID, AND SHOWED THE SAME THING. SO AS I DECIDED TO JUST HEAD HOME WHICH WAS NO MORE THAN 10 MILES AWAY, THE CAR DID THE SAME THING 5 MORE TIMES AND THE CHECK ENGINE LIGHT CAME ON!!!!! I AM NOW HOME AND AFRAID TO DRIVE ANYWHERE. I GOT ONLINE TO SEE WHAT IT COULD POSSIBLY BE, AND I HAVE NOT BEEN ABLE TO CALL A MECHANIC BECAUSE IT IS OF COURSE A HOLIDAY WEEKEND!!! *TR
Power train, Vehicle speed control, Aug 31, 2012
FOR SEVERAL WEEKS I'VE BEEN NOTICING A SPUTTER/VIBRATION WHEN IN IDLE OR PARK. THIS HAS ONLY HAPPENED INTERMITTENTLY. THIS MORNING, WHILE DRIVING TO WORK AT APPROXIMATELY 65 MPH, CAR SUDDENLY BEGINS TO LOSE POWER AND SURGE/VIBRATE/SPUTTER AND I NOTICE THE WRENCH LIGHT ILLUMINATED. I'M COMPLETELY UNABLE TO ACCELERATE AND ALL I CAN DO IS COAST TO A STOP ON THE SHOULDER OF THE (VERY BUSY) HIGHWAY. AFTER SHUTTING THE CAR OFF AND SITTING FOR ABOUT 15 MINUTES I'M ABLE TO RESTART THE CAR WITH NO INDICATION THERE WAS EVER A PROBLEM. THE CAR IS RUNNING SMOOTHLY AND WRENCH LIGHT IS OFF. I DROVE IT TO THE NEAREST DEALER'S SERVICE DEPARTMENT WHERE I LEFT IT FOR INSPECTION. AS USUAL, I HAD TO CALL THE SERVICE DEPARTMENT FOR AN UPDATE AND WAS TOLD THAT THE CAR WAS NOT "ACTING UP" AND EVERYTHING SEEMED TO BE FINE. THEY DID AGREE TO KEEP IT FOR ANOTHER ROUND OF INSPECTIONS FOR THE NEXT DAY OR SO BUT I SUSPECT I'LL GET THE SAME RESPONSE. AFTER DOING SOME LIGHT RESEARCH, I'VE DISCOVERED THAT THIS IS A VERY COMMON ISSUE WITH THE FUSIONS BUT THERE IS NO RECALL OR TSB ADDRESSING IT. I'VE READ POST AFTER POST AFTER POST WRITTEN BY INFURIATED FUSION OWNERS ABOUT THIS PROBLEM. IT'S TIME FOR FORD TO OWN UP TO THIS, GET A SOLUTION, AND SEND OUT THE RECALL NOTICES!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR
Service brakes, Hydraulic, Aug 30, 2012
2010 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM *TGW THE CONSUMER STATED IN FEB 2010, FORD ISSUED A CUSTOMER SATISFACTION PROGRAM RECALL TO REPROGRAM THE BRAKE SYSTEM. UNFORTUNATELY, THE GENERAL RECALL DID NOT CORRECT THE MALFUNCTION WITH HIS PARTICULAR VEHICLE. SINCE THAT TIME, HE HAS CONTINUED TO EXPERIENCE THE PROBLEM THAT PROMPTED THE RECALL. THE MALFUNCTION OCCURRED RANDOMLY AND WITH NO WARNING. THERE WERE TIMES, WHERE THE VEHICLE HAD BEEN DRIVEN FOR MONTHS, WITH NO PROBLEM. BUT, THEN WITHOUT WARNING, THE MALFUNCTION WOULD OCCUR AGAIN. ACCORDING TO FORD, THE BRAKE SYSTEM SOFTWARE MAY UNNECESSARILY CAUSE THE REGENERATIVE BRAKE SYSTEM TO TRANSITION TO CONVENTIONAL BRAKES, IF THAT OCCURS THE RED BRAKE WARNING LAMP WILL ILLUMINATE, THE MESSAGE CHECK BRAKE SYSTEM WILL APPEAR AND A WARNING CHIME WILL SOUND. THE CONSUMER STATED WHEN THE ISSUE DID OCCUR, AT TIMES HE WAS ABLE TO STOP THE VEHICLE, TURN IT OFF AND RE-START IT; OTHER TIMES HE WOULD HAVE TO LET THE VEHICLE SIT FOR AN HOUR OR MORE.
Power train, Electrical system, Aug 30, 2012
ON A ROUTINE DRIVE HOME FROM WORK, I EXITED THE HIGHWAY AND NOTICED MY RPMS FALLING FASTER THAN WHAT I WAS CONTROLLING WITH THE BRAKE. CAR WAS LOSING SPEED QUICKLY WITH NO RPMS TO ACCELERATE IT FORWARD TO A SAFE STOPPING POINT. WAS ABLE TO PULL INTO A GAS STATION RIGHT OFF HIGHWAY, BUT BARELY AS CAR WAS APPARENTLY ENTERING LIMITED POWER MODE (DETERMINED VIA OWNERS MANUAL). UPON PLACING CAR INTO CAR, DASHBOARD WRENCH LIGHT ILLUMINATED. I THEN TURNED THE CAR OFF, SAT A MINUTE, RESTARTED CAR AND EVERYTHING WAS FINE. WITHIN THE COURSE OF THE NEXT 10 MINUTES, THE SAME THING OCCURRED 3 MORE TIMES AND CHECK ENGINE LIGHT ILLUMINATED. SINCE THE FIRST TIME, THIS HAS OCCURRED A TOTAL OF 6 TIMES WHILE IN MOTION WITH RISK OF CAUSING A WRECK DUE TO LACK OF CONTROL TO NOT CAUSE CAR TO STOP ABRUPTLY IN MIDDLE OF ROAD. SHAKING HAS OCCURRED IN 4 OF THE 6 OCCURRENCES AND CAR JUST PUTTERS OUT UNTIL IT IS SHUT OFF. DETERMINATION DUE TO CODES READ IS THE THROTTLE BOTTLE- AN ELECTRICAL ISSUE. WHILE THE LIMITED POWER MODE MAY BE A SAFETY FEATURE, ITS INTERACTION WITH THE THROTTLE BODY/IDLE ISSUES POSES A POTENTIAL THREAT. THE ELECTRICAL ISSUE THAT THROTTLE BODIES ARE EXPERIENCING WITHIN THIS MAKE/MODEL NEEDS TO BE RECALLED AND TAKEN CARE OFF EFFECTIVELY AND EFFICIENTLY BY FORD. *TR
Engine, Aug 30, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED WHILE DRIVING 20 MPH THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MANEUVER TO THE SHOULDER IN ORDER TO RESTART THE VEHICLE. THE DEALER WAS CONTACTED WHO ADVISED THE CONTACT TO BRING THE VEHICLE IN TO RUN A DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO THE DEALER. IN ADDITION, THE CONTACT STATED THAT VEHICLE WOULD NOT MOVE WHEN IT WAS SHIFTED IN DRIVE OR REVERSE. THE FAILURE MILEAGE WAS 46,000.
Vehicle speed control, Aug 30, 2012
I HAD BEEN DRIVING ON A SURFACE STREET FOR ABOUT 1 MILE AFTER COMING OFF A HIGHWAY. THE CAR HAD COME TO A STOP AT LEAST TWICE AT TRAFFIC LIGHTS. I WAS COASTING (FOOT NOT ON BRAKE OR ACCELERATOR) WHEN THE CAR ACCELERATED ON ITS OWN FROM ~30 MPH AS IF THE CRUISE CONTROL (CC) HAD BEEN ACTIVATED. I TOUCHED THE BRAKE AS QUICKLY AS POSSIBLE (PROBABLY < 1SEC OF ACCELERATION) AND CONDITIONS RETURNED TO NORMAL. LOOKING AT THE DASH, I NOTED THAT THE CC MASTER SWITCH WAS ON, BUT CC WAS NOT ACTIVE BEFORE ACCELERATION EVENT OR AFTER BRAKING. STATE DURING ACCELERATION IS UNKNOWN. MY FINGERS WERE NOWHERE NEAR THE CC BUTTONS (OR ANY OTHER STEERING WHEEL BUTTONS) WHEN THE EVENT OCCURED. PRIOR TO THE EVENT: I WAS ON A HIGHWAY TRAVELING ABOUT 60-65 MPH WITH CC ON AND ACTIVE. WHEN CC IS ACTIVE, I ALWAYS KEEP A THUMB ON THE CANCEL/RESUME BUTTON. TRAFFIC SLOWED AND I BRAKED, THEN HIT C/R (TURNING CC BACK TO ACTIVE -- MY ERROR). I IMMEDIATELY NOTICED THE ERROR AND SET THE CC BACK TO INACTIVE (EITHER BY BRAKE OR CANCEL, I CAN'T RECALL). CC WAS LEFT IN ITS MASTER-ON/INACTIVE STATE WHEN I CAME OFF THE HIGHWAY WITH ACTIVE VELOCITY SET SOMEWHERE IN THE 60-65 MPH RANGE. THIS WAS THE STATE OF THE CC SYSTEM WHEN THE ABOVE DESCRIBED EVENT OCCURED. *TR
Vehicle speed control, Aug 28, 2012, crash
I WAS PULLING MY 2010 FORD FUSION HYBRID INTO A PARKING SPACE AT ABOUT 3 MPH AND THE CAR SUDDENLY SURGED FORWARD. TO AVOID IMPACT INTO THE CAR IN FRONT OF ME, I TURNED THE CAR INTO A PARKING BLOCK NEXT TO MY PARKING SPACE. AS I DID THIS, I JAMMED ON THE BRAKE, PUT IT IN PARK AND TURNED IT OFF. DAMAGE TO FRONT BUMPER AND CASING IN FRONT OF TIRE FROM HITTING THE PARKING BLOCK. DROVE TO DEALERSHIP WITH NO PROBLEMS. DIAGNOSTICS REVEALED NOTHING. CONTACTED FORD CORP. ABOUT THE INCIDENT AND WILL AWAIT TO SEE IF THEY WILL COVER DAMAGES TO MY VEHICLE. *TR
Electrical system, Vehicle speed control, Engine, Aug 28, 2012
I WAS DRIVING DOWN THE HIGHWAY WHEN I NOTICED THAT I COULD NO LONGER ACCELERATE. I COASTED TO A STOP, THE CAR SHAKING AS IT CAME TO A STOP. I PLACED THE CAR IN PARK, TURNED THE CAR OFF, AND RESTARTED. IT STARTED UP FINE, AND THEN IT HAPPENED AGAIN ABOUT 10 MINUTES LATER. AFTER A MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM, I THOUGHT IT WAS PERHAPS "BAD GAS" AND MOVED ON. TWO WEEKS LATER, IT HAPPENED TWICE, ONCE STOPPING ME IN THE MIDDLE OF A BUSY INTERSECTION (BECAUSE THIS TIME I WASN'T GOING 60MPH THIS TIME). THE DIAGNOSIS FROM FORD: A FAULTY THROTTLE BODY SENSOR. THE CAR IS BARELY THREE YEARS OLD, IT HAS A SIGNIFICANT DEFECT (NOT CAUSED BY WEAR-AND-TEAR OR USER-ERROR), BUT IT IS NOT COVERED UNDER THEIR WARRANTY. THE MECHANIC AT FORD SAYS THAT THEY SEE A LOT OF THESE SITUATIONS. THEY ARE GROSSLY NEGLIGENT IN NOT WARNING FAMILIES AND OFFERING TO FIX THEIR MISTAKES BY REPLACING THE BAD THROTTLE BODY COMPONENTS. *TR
Wheels, Aug 22, 2012
LUG NUT RECALL IS NOT AN EFFECTIVE SOLUTION. THIS CAR HAD A LUG SHEAR IN 2011. I HAD MERIDIAN FORD PERFORM THE RECALL SERVICE JAN. 26TH OF 2012. MID AUG OF 2012 I NOTICED ANOTHER LUG HAD SHEARED. NO ONE HAS TOUCHED/TIGHTENED THE LUG NUTS. THE PROCESS OF SIMPLY REPLACING LUG NUTS AND THE ALREADY SHEARED LUGS IS NOT EFFECTIVE. IT IS JUST A MATTER OF TIME UNTIL ALL OF THOSE LUGS ARE STRESSED TO THE POINT OF SHEARING. I CAN NOT GET THE FORD DEALER TO DO ANYTHING OTHER THAN REPLACE THE SHEARED LUG. I AM AFRAID TO DRIVE THIS CAR AS IT IS NOT SAFE AND THE WHEELS MAY SEPARATE AT ANY TIME. I'D LIKE TO KNOW WHAT COURSE OF ACTION TO TAKE NEXT? *TR
Power train, Aug 21, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HE PURCHASED THE VEHICLE BECAUSE ONE OF THE BENEFITS STATED IN THE OWNER'S MANUAL WAS THAT THE VEHICLE COULD BE TOWED WITH FOUR WHEELS TOUCHING THE PAVEMENT. THE CONTACT STATED THAT THE VEHICLE WAS TOWED AND AS A RESULT, DESTROYED THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 40,000. UPDATED 09/26/12*LJ THE COSUMER STATED FORD OFFERED TO PAY 1/3 THE REPPAIRS ALONG WITH THE DEALER AND THEE OWNER. THE CONSUMER TRADED TO THE VEHICLE IN SINCE THE VEHICLE WAS NOT 4 WHEEL TOWABLE. UPDATED 09/27/2012 *JS
Engine and engine cooling, Fuel/propulsion system, Aug 20, 2012
ON 8/19/12, WE WERE TRAVELING ON I-96 IN THE LEFT LANE AT 70 MPH WHEN THE CAR SUDDENLY LOST POWER AND I COULD BARELY DRIVE TO THE RIGHT SHOULDER. THE MOTOR SPUTTERED AND SEEMINGLY TRY TO DIE. THE WRENCH LIGHT CAME ON. I TURNED OFF THE MOTOR, CALLED FOR HELP, WHEN HELP ARRIVED, THE TECHNICIAN ASKED ME TO START THE CAR. IT STARTED. MY WIFE AND I WERE ABLE TO GET HOME. ON 8/20/12, I TOOK IT TO A FORD DEALER TO GET THE MATTER CHECKED AS WELL AS GET AN OIL CHANGE. THE DEALER "SCOPED" THE COMPUTER AND COULD FIND NOTHING WRONG. THIS EVENING, 8/20/12, I WAS DRIVING AT 35 MILES AN HOUR WHEN THERE WAS A LURCH AND I LOST POWER. I COULD NOT ACCELERATE SO I TURNED OFF THE IGNITION, WAITED A FEW SECONDS, AND TURNED ON THE MOTOR. I WAS ABLE TO DRIVE HOME. I'VE CHECKED A WEBSITE THAT INDICATES THERE HAVE BEEN QUITE A FEW OTHER PROBLEMS ALONG THE SAME LINES AS I EXPERIENCED. I WILL TAKE THE CAR BACK TO THE DEALER FOR A CHECK AGAIN BUT BASED UPON WHAT I READ ABOUT OTHER COMPLAINTS, I DOUBT IF THE DEALER WILL FIGURE OUT THE ISSUE. THIS IS A VERY DANGEROUS SITUATION PARTICULARLY WHILE DRIVING ON A FREEWAY AT 70 MPH AND LOSING TOTAL POWER. HAD WE NOT BEEN DRIVING ON A SUNDAY WHEN TRAFFIC WAS RELATIVELY LIGHT, WE WOULD UNDOUBTEDLY HAVE BEEN IN A SERIOUS ACCIDENT. *TR
Power train, Aug 20, 2012
LEAVING FROM WORK ON FRIDAY AFTERNOON, MY 2010 FORD FUSION LOST POWER AS I PULL OUT OF THE PARKING LOT, IT SLOWED DOWN AND I LOSE ABILITY TO ACCELERATE. THE WRENCH INDICATOR ON THE DASH IS LIT WHICH INDICATES THROTTLE/TRANSMISSION FAILURE. THE ENGINE WAS VIBRATING BAD AND THE ENGINE WOULD NOT REV UP. I ROLL INTO A PARKING LOT AND SHUT THE ENGINE OFF. I RESTARTED THE ENGINE AFTER A MINUTE AND IT RAN FINE. THIS HAPPENS TWO MORE TIMES IN 30 MINUTES ON MY WAY TO THE DEALER. THEY KNEW EXACTLY WHAT THE PROBLEM WAS THEY SAID IT IS A VERY COMMON PROBLEM WITH THIS CAR. I WAS LUCKILY TO NOT GET REAR ENDED THE 3 TIMES IN 30 MINUTES IT LOST POWER. THE DEALER SAYS IT IS NOT COVERED UNDER WARRANTY. THAT'S STUPID THAT FORD WOULD NOT COVER THE COST TO FIX THEIR MECHANICAL DEFECTS, THIS IS A DESIGN DEFECT AS THERE ARE MANY COMPLAINTS FILED FOR THIS DEFECT. THIS SHOULD BE PART OF THE POWERTRAIN WARRANTY. LOOKS LIKE NO 2013 F-150 IS IN MY FUTURE PLANS SINCE I WAS GOING THE BUY ONE. DO THE RIGHT THING FORD. *TR
Power train, Aug 20, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER AND BECAME INOPERABLE. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT TO FILE A SAFETY COMPLAINT AND OFFERED NO FURTHER ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 52,000.
Engine and engine cooling, Power train, Aug 18, 2012, fire
RETURNING TO TN FROM VACATION IN FL ON 7/15/12. TRAVELING BEFORE BIRMINGHAM, AL - HEARD A LOUD BOOM SOUND (LIKE A TIRE BLOW OUT), THEN HEARD A ROAR. AS WE SIGNALED TO MOVE FROM THE FAST LANE TO THE EMERGENCY LANE - FLAMES WERE OVER THE BACK WINDOW OF THE CAR. BY THE TIME THAT WE REACHED THE EMERGENCY LANE, THE ENTIRE CAR WAS ENGULFED IN FLAMES BOTH INSIDE AND OUTSIDE. THE CAR WAS ENTIRELY ENGULFED IN FLAMES WITHIN 10 TO 20 SECONDS. I HAD PURCHASED THE CAR FROM MOSS MOTOR COMPANY IN SOUTH PITTSBURGH, TN ON 6/4/12. THE CAR HAD ISSUES WITHIN TWO WEEKS THAT REQUIRED THE CAR TO BE TOWED BACK TO THE DEALER FOR POWERTRAIN ISSUE. DEALER DID NOT SHARE THE TICKET WITH ME ON REPAIRS THAT WERE COMPLETED TWO WEEKS BEFORE THE CAR EXPLODED. BUT THEY KEPT THE CAR FOR OVER ONE WEEK TO FIX THE ISSUE THAT CAUSED IT TO STOP PULLING WHILE DRIVING. THIS WAS THE FIRST LONG TRIP THAT I HAD TAKEN IN THE CAR. MY TWO PASSENGERS EXPERIENCED MILD BURNS BUT WE LOST ALL PERSONAL ITEMS IN THE CAR DUE TO THE SPEED THAT THE CAR BURNED. ALABAMA HIGHWAY PATROL WORKED THE EXPLOSION AND FIRE DEPARTMENT HAD TO WORK THE FIRE. STATE FARM ASSURED ME THAT THEY WOULD INVESTIGATE THE CAUSE OF THE FIRE BUT HAS JUST INFORMED ME THAT THEY DID NOT DO A THOROUGH INVESTIGATION. I HAVE WITNESS NAMES AND CONTACT INFORMATION AS WELL AS PHOTOGRAPHS THAT THEY TOOK AS THE CAR BURNED IF NEEDED. *TR
Engine, Aug 17, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 59,000. THE FAILURE MILEAGE WAS 55,000.