2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Engine, Aug 15, 2012
WHILE DRIVING ENGINE CUT OUT CAUSING THE CAR TO STALL IN TRAFFIC. I BROUGHT THE CAR TO THE FORD DEALERSHIP AND IT WAS DIAGNOSED AS A FAULTY FUEL INJECTOR #2. SAME ISSUE HAPPENED APPROXIMATELY 5000 MILES LATER THEN AGAIN 10000 MILES LATER. EACH TIME THE VEHICLE WAS BROUGHT TO A FORD DEALERSHIP. *TR
Vehicle speed control, Aug 15, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO RESPOND. THE VEHICLE BEGAN TO LOOSE POWER AND SHOOK ABNORMALLY. THE WRENCH WARNING LIGHT WAS ALSO ILLUMINATED. THE CONTACT WAS ABLE TO STOP, TURN OFF AND RESTART THE VEHICLE. THE FAILURE WAS CORRECTED MOMENTARILY HOWEVER, RECURRED SHORTLY AFTER. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND DETERMINED THAT FAILURE WAS CAUSED BY A DEFECTIVE THROTTLE BODY. THE VEHICLE WAS REPAIRED BY REPLACING THE THROTTLE BODY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 75,000.
Engine and engine cooling, Aug 14, 2012
2010 FORD FUSION HAS PINHOLE IN EVAPORATOR CORE/VALVE. THE CHEAPEST ESTIMATE IS OVER $900.00 AND THIS CAR IS 3 YRS OLD WITH 65,000 MILES. *TR
Power train, Fuel/propulsion system, Aug 14, 2012, crash
MY CARS TRANSMISSION SHUT OFF, A WRENCH LIGHT CAME ON AND I COULDN'T ACCELERATE. CAR STARTED SHAKING VIOLENTLY. HAD TO RESTART IT TO DRIVE AGAIN. CAR DOES IT AT RANDOM. ITS MY ONLY CAR AND ITS MY LIFE LINE WITH OUT IT I CANT GET TO WORK. *TR
Power train, Aug 13, 2012
THIS MORNING I'M IN MY 2010 FORD FUSION TRAVELING ABOUT 50 MPH AND ALL OF A SUDDEN I START TO SLOW DOWN AND I LOSE ABILITY TO ACCELERATE. THE WRENCH INDICATOR ON THE DASH IS LIT WHICH INDICATES THROTTLE/TRANSMISSION FAILURE. I ROLL INTO A PARKING LOT AND SHUT THE CAR. TURN IT BACK ON AFTER A MINUTE AND IT RUNS FINE. LATER IN THE DAY ON MY WAY HOME FROM WORK THE SAME THING HAPPENS. THIS SEEMS TO BE A VERY COMMON PROBLEM AND FORD NEEDS TO DO SOMETHING. I'M READING THIS IS NOT COVERED UNDER WARRANTY. THAT'S DOESN'T SEEM VERY FAIR SINCE ITS CLEAR THIS IS SOMETHING THAT'S HAPPENING TO LOTS OF OWNERS. IT CAN'T BE A COINCIDENCE AND IT MUST BE SOMETHING DEFECTIVE IN THE BUILD. THEY CAN WORD IT HOWEVER THEY WANT BUT SOMETHING THAT CAUSES YOU TO LOSE "POWER" I WOULD THINK IS PART OF THE POWERTRAIN WARRANTY. DO THE RIGHT THING FORD.. *TR
Power train, Engine, Fuel/propulsion system, Aug 13, 2012
DRIVING DOWN THE ROAD AT 45MPH AND THE CAR STARTS VIBRATING. ALL OF A SUDDEN I LOSE ACCELERATION WHILE MY FOOT IS STILL ON THE GAS. LUCKILY I WAS ABLE TO PULL OVER BEFORE THE CAR LOST MOMENTUM AND STALLED OUT. THE WRENCH LIGHT WAS ON. HAD NO WARNING AT ALL. I SHUT THE CAR OFF, WAITED ABOUT 2-3 MINUTES AND TRIED TO START IT AGAIN. IT TURNED OVER BUT AFTER IT STRUGGLED TO. THE WRENCH LIGHT THEN WENT OFF. THIS HAS HAPPENED FOUR MORE TIMES! EACH WITH NO WARNING! I HAVE LOOKED ON A NUMBER OF SITED THAT HAVE THE SAME COMPLAINT ABOUT THIS. THERE ARE HUNDREDS OF NEAR CRASH CASES AND ALL WITH NO WARNING. I LOVE HOW THIS WEBSITE SAYS "YOUR COMPLAINT INFORMATION WILL BE ENTERED INTO NHTSA-ODI'S VEHICLE OWNER'S COMPLAINT DATABASE AND USED WITH OTHER COMPLAINTS TO DETERMINE IF A SAFETY-RELATED DEFECT TREND EXISTS" AFTER NUMEROUS COMPLAINTS AND AN OBVIOUS FAULTY PART YOU STILL HAVEN'T SEEN A TREND? ARE YOU KIDDING ME?! TODAY I JUST MISSED GETTING INTO AN ACCIDENT AS THE CAR DECIDED TO LOSE ACCELERATION AGAIN AS I WAS PULLING OUT TO MAKE A TURN ACROSS 4 LANES. THE LANES WERE CLEAR TO GO BUT ONCOMING TRAFFIC WAS COMING. I WAS LUCKY THAT THE PERSON SAW MY FLASHERS AND HAD THE ROOM TO MOVE OVER AND GET OUT OF THE WAY. APPARENTLY FORD WANTS A LAWSUIT ON THEIR HANDS BECAUSE AS SOON AS SOMEONE GETS INTO AN ACCIDENT(IF THEY HAVE NOT ALREADY) YOU BETTER BET THEY'LL GO AFTER FORD. ESPECIALLY SINCE IT IS APPARENT THAT FORD HAS BEEN MADE AWARE OF THIS PROBLEM AND STILL WILL NOT TAKE RESPONSIBILITY FOR THE FACT SOMETHING IS WRONG. YOU BETTER BELIEVE THAT IF I GET HIT BECAUSE THERE PRODUCT WAS NOT RECALLED BECAUSE OF A FAULTY PART I'LL BE FRONT AND CENTER WITH MY LAWYER AND A NEWS CREW. *TR
Vehicle speed control, Aug 13, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STOPPED ON THE SHOULDER OF THE ROAD AND SHUT THE ENGINE OFF. AFTER RESTARTING THE VEHICLE THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,628.
Latches/locks/linkages, Aug 13, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED SHE WAS UNABLE TO UNLOCK THE DRIVERS DOOR THE WITH THE AUTOMATIC LOCK. THE DRIVERS SIDE DOOR COULD ONLY BE OPENED BY USING THE OUTSIDE DOOR HANDLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING.. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 72,781.
Power train, Vehicle speed control, Aug 11, 2012
WAS DRIVING DOWN THE HIGHWAY AT 60-65 MPH WHEN SUDDENLY CAR JERKED AND LOST ALL ACCELERATION POWER. THE RPMS WERE STUCK (NOT GOING UP OR DOWN) AND CAR BEGAN TO SLOW DOWN. THE WRENCH LIGHT CAME ON. I HAD TO PULL TO THE SIDE OF THE HIGHWAY TO AVOID GETTING HIT. TRIED PUTTING THE CAR IN PARK AND BACK INTO DRIVE, BUT IT STARTED SHAKING, SO HAD TO TURN OFF THE CAR, LET IT SIT FOR A FEW MINUTES AND RE-START THE CAR. IT DROVE NORMALLY AFTER RE-START, HOWEVER THIS WAS THE SECOND OCCURRENCE IN ONE WEEK AND AM NOW SCARED TO DRIVE IT LONG DISTANCES OR ON THE HIGHWAY. FORD NEEDS TO FIX THIS ISSUE BEFORE SOMEONE GETS HURT! *TR
Power train, Electronic stability control (ESC), Engine, Aug 10, 2012
I WAS DRIVING MY WIFE AND NEWBORN CHILD HOME FROM THE HOSPITAL WHEN MY CAR LOST ALL ACCELERATION. IT WAS AN UNSAFE SITUATION AND I RESPONDED BY PULLING MY VEHICLE INTO THE BREAKDOWN LANE. I SHUT OFF THE ENGINE AND STARTED THE VEHICLE AND CONTINUED TO DRIVE. THE VEHICLE LOST ACCELERATION 2 MORE TIMES ON MY WAY HOME. THE WRENCH ICON CAME ON WHEN THE INCIDENTS OCCURRED. I BELIEVE IT IS THE THROTTLE BODY. THIS IS A MAJOR SAFETY ISSUE FORD MUST ADDRESS. THERE IS NO INDICATION THAT THE VEHICLE IS ABOUT TO LOSE ALL ACCELERATION. *TR
Engine and engine cooling, Vehicle speed control, Aug 9, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE BEGAN TO SHAKE WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED FOUR DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. UPDATED 10/10/12 *CN
Power train, Engine, Aug 7, 2012
MOVING ALONG AT 40MPH WHEN CAR SUDDENLY JERKS AND LOSES POWER. ORANGE WRENCH LIGHT COMES ON BUT MY CAR STALLED OUT IN TRAFFIC. TURNED KEY OFF AND BACK ON-CAR STARTED AND LIGHT WAS OFF. A MINUTE DOWN THE ROAD AND CAR DID SAME THING AGAIN. THIS CONTINUES TO HAPPEN 5 DAYS LATER. VERY DANGEROUS BECAUSE CAR LOSES THROTTLE POWER COMPLETELY. I DO NOT DARE GO DOWN INTERSTATE WITH THIS PROBLEM. *TR
Service brakes, Aug 6, 2012
PUSHING HARD ON THE BRAKE PEDAL CAUSES IT TO GO BELOW THE GAS PEDAL LETTING MY FOOT PUSH BOTH THE GAS AND BRAKE PEDALS AT THE SAME TIME. *TR
Power train, Aug 6, 2012
TRANSMISSION SLIPS 4CYLINDER 6 SPEED AUTOMATIC. *TR
Engine, Aug 6, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. THE WRENCH WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED BUT THE TECHNICIANS WERE UNABLE TO GENERATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE 21,000.
Fuel/propulsion system, Aug 4, 2012
FIRST INCIDENT HAPPENED IN MAY 26 2012- WAS EXITING FREEWAY, LET OFF GAS AND CAR WENT INTO "LIMP MODE" PULLED CAR OVER AND TURNED OFF AND RESTARTED 5 MIN LATER SECOND INC. MAY 26 2012 - SAME AS ABOVE. THIRD INC. AUG 3 2012 - SITTING AT A STOP LIGHT, WHEN LIGHT TURNED GREEN HIT THE GAS THEN IT SWITCHES TO "LIMP MODE" IDLE, WE COASTED THROUGH THE LIGHT TO PARK ON SIDE OF ROAD. IT STARTED BACK UP FINE A FEW MINUTES LATER. FOURTH INC. AUG 3 2012 - DRIVING DOWN FREEWAY AT 65MPH WHEN LET OFF THE GAS CAR SWITCHED TO "LIMP MODE" AGAIN. HAD TO TURN CAR OFF THEN TURN BACK ON. FEW MINUTES LATER IT HAPPENED AGAIN AND TURNED CAR OFF AND ON AGAIN, WOULD NOT GO OUT OF "LIMP MODE" AND HAD TO DRIVE HOME IN IDLE ON SIDE OF FREEWAY. *TR
Electrical system, Latches/locks/linkages, Aug 4, 2012
I STOPPED THE CAR TO CLOSE THE GAS FILL LID, ENGINE RUNNING, WENT TO GET BACK IN AND ALL DOORS WERE LOCKED, THEY LOCKED THEMSELVES. IT WAS OVER 90 DEGREES OUT, LUCKY I HAD MY CELL PHONE TO CALL MY WIFE TO BRING HER KEYS SO I COULD GET BACK IN. IF MY GRANDKIDS HAD BEEN THE CAR, IT COULD HAVE BEEN A SCARY PROBLEM. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Aug 4, 2012
DRIVING ON HIGHWAY THE ACCELERATOR STOPPED WORKING. PULLED THE CAR OFF THE ROAD AVOIDING ACCIDENT. TURNED CAR OFF. TURNED CAR BACK ON WORKING NORMALLY. 1 MILE LATER SAME PROBLEM OCCURRED. THIS HAPPENED 12 TIMES IN 12 MILE STRETCH. THROTTLE BODY IS BAD. THIS IS COMMON PROBLEM AND NEEDS TO BE RECALLED. *TR
Power train, Aug 3, 2012
WAS DRIVING AT LOW SPEED (APPROX 20 MPH) AND CAR JERKED VIOLENTLY AND WRENCH LIGHT CAME ON. RPMS WERE THEN STUCK ~1000 AND CAR WOULD NOT ACCELERATE WHEN GAS PEDAL WAS DEPRESSED. COASTED TO A STOP, SHIFTED TO PARK, AND TURNED OFF THE CAR. TRIED TO RE-START THE CAR IMMEDIATELY AND IT WOULD NOT TURN OVER. AFTER THE CAR SAT FOR APPROX 5 MIN, STARTED FINE AND DROVE FINE. DEALERSHIP COULD NOT FIND PROBLEM. ALSO EXPERIENCE A STRONG JERKING MOTION REGULARLY WHEN FIRST START CAR (IT IS COLD) WHEN SHIFTING FROM PARK INTO DRIVE/REVERSE). AND HAVE OCCASIONALLY EXPERIENCED AN ENGINE REVVING AT HIGHER SPEEDS (40 MPH). *TR
Air bags, Aug 3, 2012, crash
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING 50 MPH WHILE THE CONTACT WAS SITTING IDLE. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE LID TO THE PASSENGER SIDE AIR BAG COMPARTMENT EXPLODED AND BORE A HOLE THE SIZE OF A FIST THROUGH THE FRONT WINDSHIELD. THE DRIVER AND PASSENGER SUSTAINED NECK, BACK, CHEST AND RIB INJURIES FROM THE IMPACT. THE CONTACT WAS CONCERNED WITH THE MANNER IN WHICH THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGE WAS 30,000.
Vehicle speed control, Fuel/propulsion system, Aug 2, 2012
DRIVING ON FLORIDA TURNPIKE, JUST GOT ON HIGHWAY AND AT HIGH SPEED THE CHECK ENGINE LIGHT CAME ON, DIAGNOSED AS CODE P2111, THROTTLE STUCK OPEN BY DTC READER. IMMEDIATELY LOST POWER AND ABOUT GRINDED TO A HALT, HAD TO PULL OFF ROAD AND LIMP TO NEXT EXIT. VEHICLE STUCK IN IDLE UNTIL RESTARTED AND HAD NO FURTHER PROBLEMS FOR A FEW MILES BUT KEEPS COMING UP. CANNOT DRIVE CAR ON HIGHWAY FOR FEAR OF ANOTHER DANGEROUS FAILURE. FORD SAYS THROTTLE BODY IS BAD, NO WARRANTIED AFTER 36,000 MILES. *TR
Power train, Aug 1, 2012
CAR CAME TO A CHUGGING STOP AND A WRENCH SYMBOL APPEARED ON THE CONSOLE. AFTER SHUTTING OFF THE CAR FOR A FEW MINUTES, THE CAR STARTED UP AND THE SYMBOL WAS GONE. I AM TRYING TO GET IN TOUCH WITH FORD. I HAVE FOUND OUT ON THE NET THAT THIS IS A BIG PROBLEM WITH THE FORD FUSION. THIS IS A BIG SAFETY ISSUE BECAUSE IT HAS HAPPENED TO HUNDREDS OF FUSION OWNERS. I HAVE 20 PAGES OF TESTIMONIALS ABOUT THIS PROBLEM. I THINK IT IS TIME FOR A RECALL OF THIS PROBLEM! *TR
Power train, Engine, Aug 1, 2012
WAS DRIVING HOME FROM WORK AND THE WRENCH LIGHT CAME ON AND THE MOTOR CUT OFF ON ME, I WAS LUCKY BECAUSE I HAD JUST GOT OFF OF THE INTERSTATE , I MANAGED TO BE ABLE TO PULL ON THE SHOULDER OF THE ROAD SET THERE FOR A FEW MINUTES AND STARTED THE CAR. IT STARTED AND THE LIGHT WENT OFF AND WAS ABLE TO DRIVE HOME. TOOK VEHICLE TO FORD DEALER AND THEY CHECKED AND SAID THEY COULDN'T FIND ANY FAULT CODES. THEY TOLD ME IT WAS THE THROTTLE BOTTLE AND I HAD IT REPLACED, HAVEN'T DROVE IT YET TO SEE IF THAT TOOK CARE OF THE PROBLEM. I GOT ON THE INTERNET AND FOUND THAT OTHER PEOPLE WERE HAVING THE SAME PROBLEM. I THINK THIS IS A SAFETY PROBLEM AND SOME ON COULD GET INJURED OR WORST. *TR
Vehicle speed control, Jul 31, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT TATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE THROTTLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Power train, Electrical system, Jul 31, 2012
THROTTLE CONTROL IS DEFECTIVE. I HAVE READ SEVERAL COMPLAINTS ABOUT THE SAME ISSUE. THE THROTTLE CONTROL GOES BAD AND THEN THE CAR WILL ABRUPTLY LOSE POWER AND STOP IN TRAFFIC. WE WERE LUCKY THAT WE WEREN'T ON THE INTERSTATE WHEN THIS HAPPENED. IN ORDER TO MOVE YOU HAVE TO PUT THE CAR IN PARK AND SHUT IT OFF AND TURN IT BACK ON. I HAD TO HAVE MINE REPLACED YESTERDAY. THE CAR IS ONLY TWO YEARS OLD AND ONLY HAS 50,000 MILES ON IT. *TR