2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Power train, Jul 30, 2012
TODAY MY 2010 FORD FUSION LOST ACCELERATION ON I35 SURROUNDED BY SEMI-TRUCKS AT 70MPH. THE WRENCH LIGHT CAME ON AND WE COULD NOT GET OUT OF THE WAY OF THE TRUCKS BEHIND US. FORTUNATELY THE TRUCKS WERE ABLE TO GO AROUND US AND THE TRAFFIC BEHIND US WAS ABOUT A COUPLE OF MILES AWAY. WE WERE IN THE MIDDLE OF THE THREE LANE HIGHWAY WITH MY 18 MONTH OLD SON IN THE BACK SEAT, SO I'M ASTONISH THAT FORD COULD BUILD SUCH A CAR AND NOT ACKNOWLEDGE THE SAFETY ISSUE. WE WERE ABLE TO COAST TO SO THE SHOULDER AND TURN THE CAR OFF. THE CAR CAME BACK ON WITH NO ISSUES INDICATED ON THE DASH. WE THEN STARTED OUR WAY DOWN I35 AND THE CAR LOST ACCELERATION AGAIN AT 70MPH. THIS TIME I WAS PREPARED AND EASILY COASTED ONTO THE SHOULDER. THE CAR WAS ROUGH IN IDLE, BUT WHEN WE TURNED IT OFF AND ON AGAIN IT WAS FINE. I MADE THE DECISION NOT TO HIT 70MPH BUT TO GO ONLY 60 UNTIL WE GOT HOME. TODAY WE WENT TO SEA WORLD AND ON THE WAY HOME WE ALMOST BECAME ANOTHER STATISTIC BECAUSE OF THE FORD COMPANY. I WILL GO TO THE FORD DEALERSHIP WHERE I BOUGHT THE FUSION FROM TO SEE HOW THEY CAN HELP. *TR
Power train, Engine, Fuel/propulsion system, Jul 30, 2012
HAD NOTICED SEVERAL TIMES THAT THE VEHICLE HESITATED TO ACCELERATE AFTER PUSHING THE GAS. LATER THAT AFTERNOON, WHILE ACCELERATING FROM A STOPLIGHT, THE VEHICLE STARTED SHAKING AND LOST ALL POWER. I WAS ABLE TO GET THE VEHICLE INTO A PARKING LOT AND TURNED IT OFF. WHEN I RESTARTED, THE ENGINE SEEMED TO RUN NORMALLY BUT STILL HESITATED TO GO WHEN THE GAS WAS PRESSED. I GOT THE CAR TO A DEALERSHIP AND THEY EXPLAINED THAT THE THROTTLE BODY WAS BAD - "A COMMON THING ON THESE CARS". FORD IS REFUSING TO COVER THE REPLACEMENT UNDER WARRANTY, CLAIMING THAT THIS IS NOT PART OF THE DRIVE TRAIN - THOUGH ADMITTING THAT THE CAR WILL NOT FUNCTION WITHOUT THE PART. *TR
Vehicle speed control, Jul 30, 2012
I HAD THIS ISSUE WHEN I FIRST BOUGHT THE CAR. DRIVING ON THE HWY GOING 65 AND ALL OF A SUDDEN THE CAR LOST ACCELERATION AND SHOOK VIOLENTLY AND STALLED OUT. THE WRENCH LIGHT CAME ON AND THE VEHICLE WENT INTO STEALTH MODE. THIS HAPPEN AGAIN ON 07/16/2012, MY DAUGHTER WAS DRIVING THE CAR. THEN IT HAPPEN AGAIN ON 07/28/2012. I TOOK THE CAR INTO THE DEALERSHIP AND THEY DID NOT GET ANY OF THE CODES, I GUESS BECAUSE WE TURNED THE CAR OFF. AT THIS POINT, I DO NOT KNOW WHAT TO DO. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jul 30, 2012
ALL OF A SUDDEN THE RPM'S IMMEDIATELY DROPPED TO A ROUGH IDLE. ALL THROTTLE RESPONSE WAS LOST, I PULLED OVER ON THE HIGHWAY, WHERE THE VEHICLE WAS IN LIMP MODE WITH THE CHECK ENGINE AND WRENCH LIGHTS ILLUMINATED. THE ENGINE WAS IDLING VERY ERRATICALLY AND SHAKING, THERE WAS NO RESPONSE WHEN PRESSING THE ACCELERATOR. AFTER SHUTTING DOWN THE CAR, IT RESTARTED OK AND DROVE. IT SUDDENLY DID THE SAME THING 2 MORE TIMES BEFORE I WAS ABLE TO GET HOME. THE OBD2 CODE WAS P2111, THE DRIVE BY WIRE THROTTLE BODIES ON THESE CARS ARE FAULTY. SEEMS TO BE A COMMON PROBLEM. *TR
Power train, Jul 29, 2012
DRIVING HOME FROM WORK ON THE HIGHWAY AT APPROX. 55 MPH, MY CAR LOST ACCELERATION, THE WRENCH LIGHT CAME ON AND MY VEHICLE WENT INTO A LIMP MODE. I WAS ABLE TO EXIT THE HIGHWAY AND PULL INTO A PARKING LOT. AFTER A COUPLE OF MINUTES, I WAS ABLE TO RESTART THE CAR. IT NOW RAN AS IF NOTHING HAD HAPPENED AND THE WRENCH LIGHT WAS NO LONGER ON. I BROUGHT IT TO MY FORD DEALER AND THEY COULD NOT DIAGNOSE THE PROBLEM AS NO CODES REMAINED. IT HAPPENED AGAIN SEVERAL DAYS LATER. I CALLED FORD AND WAS INFORMED NOT TO SHUT THE VEHICLE OFF AND RESTART IT AS THIS ACTION CLEARED THE VEHICLE OF ALL DIAGNOSTIC CODES. I MADE ANOTHER APPT. WITH MY DEALER. THE VERY NEXT DAY IT HAPPENED AGAIN. THIS TIME I DID NOT SHUT THE CAR OFF, BUT LIMPED @ 5-6 MPH TO MY DEALER AND SHOWED THEM THE WRENCH LIGHT AND THE FACT THAT THE VEHICLE WAS RUNNING ROUGH AND LEFT THE VEHICLE WITH THEM. I ALSO TOLD THEM NOT TO RESTART IT UNTIL THEY READ THE CODES. AFTER RESEARCH ON THE WEB, I FOUND THAT THIS PROBLEM IS QUITE RAMPANT IN FORDS AND HAS BEEN A PROBLEM FOR SEVERAL YEARS. THE PROBLEM IS A DEFECTIVE THROTTLE BODY. MY DEALER FOUND THE CODE THAT I GAVE THEM WHEN THEY CHECKED MY CAR. I HAD TO HAVE IT FIXED AS I NEED THE CAR FOR WORK. FORD REFUSES TO ACKNOWLEDGE THE PROBLEM. ARE THEY WAITING FOR SOMEONE TO GET SERIOUSLY INJURED OR KILLED? THEY SHOULD STOP PUTTING THE ALMIGHTY DOLLAR AHEAD OF THE LIVES OF PEOPLE. *JS
Steering, Jul 29, 2012
WAS BACKING OUT OF DRIVEWAY AND GOT A WARNING LIGHT THAT SAID THE POWER STEERING NEEDED SERVICED AND THEN THE STEERING GOT HARD...IM A GROWN MAN AND IT IS SO HARD FOR ME TO DRIVE AND TURN THE WHEELS.THIS IS MY WIFE'S CAR AND IM SO THANKFUL SO WASN'T DRIVING IT WHEN THIS HAPPENED THERE'S NO WAY SHE COULD HAVE CONTROLLED IT.VERY BAD DESIGN AND A SAFETY ISSUE. *JS
Power train, Jul 28, 2012
ON SEVERAL OCCASIONS THE CAR WILL NOT ACCELERATE AFTER STOPPING FOR A STOP SIGN OR LIGHT, THEN IT JERKS, MOVES FORWARD AND THE RPM'S REV UP RAPIDLY. THEN IT RESUMES NORMALLY. I AM CONCERNED MY VEHICLE HAS A FAULTY TRANSMISSION OR THE THROTTLE BODY ISSUE THAT I HAVE READ ABOUT. I HAVE ONLY 17,000 MILES ON THIS CAR AND WILL TAKE IT IN FOR SERVICE, HOPEFULLY WITH RESOLUTION. I SURE HOPE A RECALL IS ISSUED SOON SINCE THIS SEEMS TO BE A SERIOUS SAFETY ISSUE. *TR
Power train, Fuel/propulsion system, Jul 28, 2012
I HAD JUST SCHEDULE TO DO MY 75K MAINTENANCE ON 7/27/12, WHICH I DID. THE DAY BEFORE I HAD DRIVEN HOME FROM WORK AND MY CAR GOES INTO LOW RPM'S, AND THE THROTTLE STOPS WORKING BUT THE CAR IS STILL ON! I IMMEDIATELY PUT ON MY HAZARDS IN RUSH HOUR TRAFFIC HOPING I CAN FIND A SHOULDER IN A CONSTRUCTION ZONE. AN 18 WHEELER NEARLY KNOCKED ME OFF A BRIDGE WHEN I WAS DRIFTING TO SAFETY AT 15MPH. I TURNED OFF THE IGNITION AS THE CAR IDLES AT 700 RPM'S. I START IT UP AGAIN AND I AM ABLE TO DRIVE. IN TWO DAYS IT HAS HAPPEN ONCE AGAIN, AND NOW MY AVERAGE MILES PER GALLON HAS GONE DOWN FROM 27.4MPG TO 19/20 MPG!!! WHERE IS THE RECALL...TOO COMMON OF AN ISSUE FOR A MOTOR TREND CAR OF THE YEAR!!! *TR
Vehicle speed control, Engine, Jul 27, 2012
MY 2010 FORD FUSION V6 SEL SURGED, SHOOK VIOLENTLY AND STALLED OUT. A LIGHT SHAPED LIKE WRENCH APPEARED. I PULLED OVER AND LET IT REST FOR ABOUT 30 SECONDS, THEN TRIED TO START. IT STARTED UP AND I DROVE HOME. AFTER RESEARCHING ONLINE, I FOUND MANY, MANY OTHER FORD CUSTOMERS WITH MY YEAR VEHICLE WERE HAVING THE SAME PROBLEM. DEALERS WERE TELLING THEM IT'S A BAD THROTTLE BODY. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Jul 27, 2012
THE VEHICLE LOST ALL POWER AT 70 MPH AND A WRENCH LIGHT CAME ON. THIS WAS VERY, VERY DANGEROUS. I PULLED TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF AS IT WOULD NOT MOVE FORWARD ANYWAY. IT HAD A ROUGH RESTART, BUT THEN SEEMED TO BE BETTER THOUGH STILL RUNNING ROUGH. THE WRENCH LIGHT WENT OUT. IT TOOK IT IN FOR SERVICING AT THE DEALER WHERE THEY DIAGNOSED THE THROTTLE BODY. THIS WAS A VERY SCARY AND DANGEROUS EXPERIENCE. *TR
Power train, Engine, Fuel/propulsion system, Jul 27, 2012
ACTUATOR CONTROL SYSTEM: THROTTLE PLATE STUCK OPEN - VEHICLE SHUT DOWN ON FREEWAY WOULD NOT START ONLY AFTER 5 MIN WAIT THEN HAPPENED AGAIN 10 MIN LATER STOPPED AGAIN WAITED 5 MORE MIN NEXT MORNING CAR STARTED FINE THEN AFTER A FEW MINS OF DRIVING STOPPED AGAIN HAVING TROUBLE STAYING ON... *TR
Wheels, Jul 26, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS) HOWEVER THE LUG NUT STUDS FRACTURED AFTER THE RECALL REPAIR WAS PERFORMED ON BOTH FRONT WHEELS. THE DEALER AND MANUFACTURER REFUSED TO REPLACE THE LUG NUT STUDS BECAUSE THE REMEDY WAS NOT INCLUDED IN THE RECALL DEFECT. THE CONTACT STATED THAT THE DEFECTIVE LUG NUTS CAUSED FIVE LUG NUT STUDS TO FRACTURE, WHICH WERE REPLACED BY THE DEALER AT THE OWNER'S EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 43,448.
Vehicle speed control, Fuel/propulsion system, Jul 25, 2012
I WAS DRIVING ON A BUSY HIGHWAY GOING ABOUT 70 MPH AND ALL OF A SUDDEN I HAD NO GAS PEDDLE. I HAD MY 3 YEAR OLD DAUGHTER IN THE CAR AT THE TIME. I HAD NO CLUE WHAT WAS GOING ON AND ALMOST GOT HIT FROM BEHIND BC I HAD NOT TOUCHED MY BRAKE YET. I PULLED OVER AND MY CAR DID RESTART BUT I DID NOT MAKE IT FAR BEFORE IT DID IT AGAIN. I TOOK GOT MY CAR TO THE DEALERSHIP AND THEY TOLD ME THE THROTTLE BODY NEEDED TO BE REPLACED. MY CAR HAS 40,000 MILES I GOT IT BRAND NEW OFF THE LOT AND IT'S NOT COVERED IN THE EXTENDED WARRANTY. THE DEALERSHIP ACTED LIKE IT WAS NO BIG DEAL. LET ME DRIVE OFF THE LOT. THEY ALSO WANTED 250 MORE TO REPAIR IT. LOOKING ONLINE I'M FINDING OUT THAT THIS IS HAPPENING TO SO MANY PEOPLE. FORD NEEDS TO HAVE A RECALL ON THIS PART BEFORE SOMEONE DOES IN AN ACCIDENT. I CALLED FORD MYSELF AND FILED A FORMAL COMPLAINT. PLEASE EVERYONE MUST DO THE SAME THAT IS THE ONLY WAY TO PREVENT THIS FROM HAPPENING TO SOMEONE ELSE. *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Jul 25, 2012
WHILE TRAVELING ON THE EXPRESSWAY WITH THE CRUISE CONTROL ON MY ENGINE RETURNED TO IDLE SPEED AND THERE WAS NO RESPONSE FROM THE ACCELERATOR PEDAL. I HAD TO COAST TO A STOP ON THE SHOULDER, PUT THE CAR IN PARK, SHUT IT OFF, AND RESTART IT. THE NEXT DAY THIS HAPPENED AGAIN TWICE, THE CHECK ENGINE LIGHT CAME ON, I READ THE CODE AND IT WAS P2112 THROTTLE ACTUATOR CONTROL SYSTEM STUCK SHUT. I DID SOME RESEARCH AND THERE ARE APPARENTLY SOME KNOWN PROBLEMS WITH THE THROTTLE BODY ASSEMBLY. MY CAR IS OUT OF WARRANTY AND THE DEALER TOLD ME THIS PART ISN'T COVERED UNDER THE EXTENDED EMISSIONS WARRANTY. I WAS LUCKY THAT THIS DIDN'T HAPPEN WHILE I WAS TURNING OR MERGING INTO TRAFFIC. *TR
Vehicle speed control, Engine, Jul 24, 2012
WAS DRIVING ON AT 65MPH ON A STATE HIGHWAY AND PASSING ANOTHER VEHICLE WHEN MY VEHICLE SUDDENLY STOPPED RESPONDING TO THE ACCELERATOR. THE ENGINE DROPPED TO 750 RPM AND WOULDN'T DO ANYTHING IN RESPONSE TO MY ATTEMPTS TO ACCELERATE. THE VEHICLE SLOWED QUITE RAPIDLY BECAUSE OF THIS PROBLEM AND I HAD TO TAKE EVASIVE ACTION TO AVOID A CRASH. THERE WAS NO WARNING PRIOR TO IT HAPPENING AND NO SOUNDS ASSOCIATED WITH THE INCIDENT. IF MY WIFE HAD BEEN DRIVING I KNOW THERE WOULD HAVE BEEN AN ACCIDENT. AFTER TURNING OFF THE VEHICLE AND RESTARTING IT, THE VEHICLE DROVE PROPERLY. WHEN I RETURNED HOME, I CHECKED FOR ANY CODES AND FOUND THERE WERE NONE. TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS TOLD "IT IS PROBABLY THE THROTTLE BODY CONTROL; WE KNOW THERE HAVE BEEN MANY INCIDENTS LIKE THIS". THIS WAS REPORTED YESTERDAY IN ANOTHER INCIDENT BUT NOT WITH "SPEED CONTROL" AS THE AFFECTED PART. I DID NOT KNOW IT WAS AN OPTION AT THAT TIME. *TR
Power train, Vehicle speed control, Engine, Fuel/propulsion system, Jul 24, 2012
ON 7/22/2012 AT APPROXIMATELY 2000 HOURS MY FAMILY WAS TRAVELING SOUTHBOUND ON GEORGIA STATE ROUTE 3 - US HWY. 41 IN ROCKY FACE, GEORGIA WHEN OUR VEHICLE (2010 FORD FUSION AUTOMATIC TRANSMISSION) SUDDENLY WITHOUT NOTICE WENT FROM A SOLID CRUISING SPEED OF 40MPH TO AN ABRUPT HALT - NOSE OF THE CAR ACTUALLY WENT FORWARD TOWARDS THE GROUND SO ABRUPTLY THAT IT MADE CONTACT WITH THE GROUND. THE VEHICLE STALLED (STILL BARELY RUNNING) IN THE LANE OF TRAVEL AND WOULD NOT GET ANY THROTTLE ACCELERATION. MY FAMILY AND VEHICLE WAS ALMOST STRUCK BY ON COMING MOTORISTS FROM THE REAR DUE TO THE ABRUPT STOPPING AND THE VEHICLE WOULD BARELY GET ANY THROTTLE ACCELERATION. AFTER THE GEORGIA STATE PATROL TROOPER CAME TO ASSIST THE CAR WOULD NOT GO ABOVE 25 MPH WITHOUT SUDDENLY STALLING AND THE CHECK ENGINE LIGHT COMING ON ALONG WITH AN ORANGE WRENCH SYMBOL. THE VEHICLE HAD TO BE ABANDONED AT THE DALTON GEORGIA STATE PATROL POST DUE TO THIS ISSUE UNTIL FORD COULD SEND A REPRESENTATIVE TO TOW THE VEHICLE TO THE LOCAL DEALER WHERE WE PURCHASED. THE LOCAL DEALER ON 7/23/12 INFORMED US THAT THIS IS AN ON-GOING PROBLEM THAT FORD IS AWARE OF AND THAT THE "THROTTLE BODY" WOULD HAVE TO BE REPLACED. UPON FURTHER ONLINE INVESTIGATION I FOUND THAT THIS ISSUE IS WIDESPREAD AND REPORTED SINCE 2010 & HAS CAUSED VERY UNSAFE CONDITIONS FOR MOTORISTS SUCH AS IT DID WITH MY FAMILY. I AM ASKING YOU ALL TO LOOK INTO RECALLING THE "THROTTLE BODY" ON THE 2010 FORD FUSIONS TO BE REPLACED. THIS IS A PROBLEM THAT FORD IS AWARE OF AND THEY ARE BLATANTLY PASSING THE BLAME OFF ONTO THE CONSUMER AND SOMEONE (IF NOT MY OWN FAMILY) IS GOING TO GET HURT. IT IS UNSAFE FOR A LATE MODEL VEHICLE THAT HAS BEEN SERVICED AS REQUIRED BY THE MANUFACTURE EVERY 3-5 MONTHS TO HAVE THESE ABRUPT ISSUES AND BREAK MY FAMILY DOWN IN THE ROADWAY OF TRAVEL ON A MAJOR US HIGHWAY. NHTSA PLEASE HAVE FORD CORRECT BEFORE SOMEONE GETS INJURED!! *TR
Power train, Electrical system, Engine, Jul 23, 2012
DRIVING AT 65MPH IN TRAFFIC ON A STATE HIGHWAY WHEN THE VEHICLE FAILED TO RESPOND TO THE ACCELERATOR. VEHICLE WENT TO APPROXIMATELY 750 RPM AND THERE WAS NO SPEED CONTROL. THIS FAILURE OCCURRED WITHOUT ANY WARNING AS I WAS PASSING ANOTHER CAR AND REQUIRED ME TO TAKE EVASIVE ACTION TO AVOID COLLISION. DEALERSHIP SAYS IT WAS THROTTLE BODY CONTROL UNIT AND THAT THERE ARE "KNOWN PROBLEMS". *TR
Power train, Fuel/propulsion system, Jul 23, 2012
DRIVING UP TO A RED LIGHT THAT HAD JUST TURNED GREEN, THE WRENCH LIGHT CAME ON IN MY 2010 FORD FUSION, IT BEGAN TO JERK, I LOST ALL ACCELERATION, AND MY GAS PEDAL WOULD NOT RESPOND. I WAS ABLE TO LIMP THE CAR INTO A PARKING LOT WHERE I TURNED THE CAR OFF. I WAITED A MINUTE OR SO AND RECRANKED IT. IT SHOOK/SPUTTERED A LITTLE BIT, BUT EVENTUALLY CRANKED AND THE WRENCH LIGHT WAS OFF. CONTINUED DRIVING AND IT HAPPENED AGAIN A COUPLE MILES DOWN THE ROAD AT AROUND 50 MPH. AGAIN I WAS ABLE TO LIMP INTO A PARKING LOT, KILL THE CAR, AND RECRANK AS BEFORE. TOOK CAR TO DEALER THE NEXT DAY. THEY COULDN'T GET AN ERROR CODE READING OR REPLICATE THE PROBLEM. WAS TOLD TO COME BACK WITH WRENCH LIGHT ON (WHICH IS IMPOSSIBLE BECAUSE THE CAR WON'T GO WHEN THE LIGHT IS ON). I'VE HAD THIS PROBLEM OCCUR 3 MORE TIMES, HAVE FILED A COMPLAINT WITH FORD, AND MY VEHICLE IS CURRENTLY AT THE DEALERSHIP AS THEY TRY TO DIAGNOSE THE PROBLEM AGAIN. I'VE READ A RIDICULOUS NUMBER OF COMPLAINTS ABOUT THIS ISSUE ONLINE FROM OTHER 2010 FORD FUSION OWNERS. THE PROBLEM IS A BAD THROTTLE BODY, AND IT IS GOING TO GET SOMEONE KILLED. I'VE BEEN DRIVING CAUTIOUSLY SINCE IT FIRST OCCURRED BECAUSE I KNOW I CAN'T RELY ON THE GAS PEDAL TO ALWAYS RESPOND, BUT FOR SOMEONE TO WHOM IT HAPPENS THE FIRST TIME WHO ATTEMPTS TO CROSS TRAFFIC AND THEN FINDS HIMSELF A SITTING DUCK IN THE MIDDLE OF THE ROAD WITH ONCOMING TRAFFIC, IT IS GOING TO SPELL TRAGEDY. PLEASE HOLD FORD RESPONSIBLE! *TR
Power train, Engine, Jul 23, 2012
THERE IS A SERIOUS PROBLEM WITH THIS CAR IN THAT IT WILL COMPLETELY SHUT DOWN WHILE TRAVELING AT ANY SPEED WHETHER 15 MPH OR 70 MPH, WITH NO WARNING. THIS COULD CAUSE SERIOUS HARM ESPECIALLY TRAVELING ON THE INTERSTATE WHERE YOU CAN BE HIT FROM BEHIND AT A HIGH RATE OF SPEED. THE CAR WILL RESTART AFTER A FEW MINUTES, BUT WHEN DOING SO WILL CANCEL THE ENGINE SERVICE CODE P2111 SO THAT THE DEALER CANNOT ID THE PROBLEM. IF YOU EXPERIENCE THIS PROBLEM, MAKE THEM KEEP DRIVING IT UNTIL IT HAPPENS TO THE SERVICE PERSON. ISSUE IS DEFECTIVE THROTTLE BODY -POTENTIOMETER. THE COMPUTER CAN'T TELL HOW MUCH THE THROTTLE IS OPEN SO IT SHUT DOWN. MY TEENAGER WAS DRIVING THIS CAR AND WAS ALMOST RE-ENDED TWICE. VERY DANGEROUS PROBLEM. CAR SHOULD BE RECALLED FOR THIS ISSUE!!!!! *TR
Engine, Fuel/propulsion system, Jul 20, 2012
WITH NO WARNING OR OTHER SIGNS, THE CAR STALLED OUT. DRIVING ON A FLAT /STRAIGHT ROAD. PULLED TO THE SIDE OF THE ROAD AND RESTARTED THE CAR WITHOUT ISSUE. 3HRS LATER THE SAME ISSUE. TWO DAYS AFTER THAT MY WIFE EXPERIENCED THE SAME ISSUE. CHECKING ON THE INTERNET, THIS SEEMS TO BE A RE-OCCURRING THEME FOR THE ELECTRONIC THROTTLE BODIES OF THE FORD FUSION. *TR
Vehicle speed control, Jul 20, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE THROTTLE FAILED. THE TACHOMETER DISPLAYED 2,000 RPMS HOWEVER THE VEHICLE WAS NOT RESPONSIVE TO ACCELERATION ATTEMPTS. THE CONTACT PARKED THE VEHICLE AND LATER, THE FAILURE WAS CORRECTED HOWEVER THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A REPAIR SHOP FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 60,506. THE FAILURE MILEAGE WAS 59,000.
Vehicle speed control, Jul 20, 2012, crash
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH AND ENTERING A PARKING SPACE, THE VEHICLE ACCELERATED RAPIDLY AS THE CONTACT SLIGHTLY DEPRESSED THE ACCELERATOR PEDAL. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT CRASHED INTO A CONCRETE PILLAR. THE CONTACT SUSTAINED BRUISING TO THE SHOULDER AND BREAST PLATE FROM THE SEAT BELT. THE VEHICLE SUSTAINED DAMAGE TO THE BUMPER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE TRANSMISSION WAS LOOSE BUT DID NOT MENTION IF THE CRASH WAS RELATED TO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Engine and engine cooling, Power train, Traction control system, Jul 20, 2012
WHILE DRIVING ON THE HIGHWAY AT 70 MPH MY CAR CUTS OFF. I MERGE TO THE SIDE OF THE ROAD AND AFTER A FEW MINUTES IT RESTARTS. I PUT IT IN DRIVE AND CONTINUE DRIVING. THE NEXT MORNING IT DOES THE SAME THING. WHEN IT LOOSES POWER THE WRENCH LIGHT, CHECK ENGINE LIGHT, AND TRACTION CONTROL LIGHTS COME ON AND IT SAYS SERVICE ADVANCETRAC IN THE SERVICE BAR ON THE DASH PANEL. I HAVE TAKEN IT TO FORD SEVERAL TIMES AND THERE ARE NO CODES STORED FOR THEM TO GO BY. THEY MADE ME A NEW KEY AND STATED THEY THOUGHT IT WAS MY KEY GOING BAD. I AM SURE THAT IT IS SOMETHING MORE AS IT HAS DONE IT AGAIN EVEN WITH THE NEW KEY. THERE IS DEFINITELY SOMETHING GOING ON WITH THE THROTTLE BODIES ON THESE CARS. IT IS VERY SCARY AND UNSAFE WHEN THE CAR LOSES POWER IN RUSH HOUR TRAFFIC. I HAVE 3 CHILDREN THAT I TRANSPORT IN THIS CAR EVERYDAY. I HONESTLY HOPE FORD INVESTIGATES THIS AND FIXES THE PROBLEM. I ALSO HAD THE PROBLEM WITH THE LUG NUTS AND WHEEL STUDS SNAPPING OFF. THERE IS A RECALL FOR THAT BUT I WAS TOLD MY CAR DID NOT FALL UNDER THAT RECALL EVEN THOUGH IT WAS HAVING THE SAME ISSUES? THIS IS THE FIRST FORD I HAVE EVER OWNED AND I WILL NEVER BUY ANOTHER ONE. NOT JUST THE QUALITY OF THE VEHICLE, BUT THE TECH'S AT THE SHOPS DON'T KNOW ANYTHING, AND FORD DOES NOT STAND BEHIND THEIR PRODUCTS!! *TR
Power train, Fuel/propulsion system, Jul 19, 2012
THE VEHICLE WENT INTO LIMITED POWER MODE (LIMP MODE) WHILE DRIVING ON THE HIGHWAY AT FAST SPEEDS AND LOW SPEEDS. THE VEHICLE REFUSED TO ACCELERATE AND ALMOST CAUSE A FATAL ACCIDENT. I SUSPECT THAT A FAULTY THROTTLE BODY IS THE PROBLEM. *TR
Power train, Engine, Fuel/propulsion system, Jul 18, 2012
WAS DRIVING OUT OF A PARKING LOT CAR SUDDENLY STALLED WHEN ACCELERATING. HAD TO PARK AND RESTART CAR TO REENGAGE ENGINE. WRENCH AND ENGINE LIGHTS CAME ON. CAR STALLED OUT THREE MORE TIMES GOING AROUND THE BLOCK. DIAG CODE WAS P0455. DEALER INITIALLY REPLACED PURGE VALVE. ON WAY HOME FROM DEALERSHIP REPAIR, ENGINE CUT OUT GOING 70 ON HIGHWAY. RETURNED CAR TO DEALER. DIAG CODE WAS P2112. DEALER REPLACED THROTTLE BODY. CAR SEEMS TO BE RUNNING NORMALLY NOW. THIS WAS A SCARY PROBLEM AND A HUGE POSSIBLE SAFETY HAZARD WHEN THE VEHICLE CUTS OUT UNEXPECTEDLY AT RANDOM TIMES. *TR