2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Engine and engine cooling, Power train, May 9, 2012
2010 FORD FUSION: WHILE DRIVING AT 65MPH ON A HIGHWAY WITH CRUISE CONTROL SET THE CAR LOST POWER AND STALLED. TACHOMETER DROPPED TO 1000 RPMS AND FLUCTUATED BETWEEN 500 - 1000 RPMS. WRENCH LIGHT (THROTTLE / TRANSMISSION) ILLUMINATED AND THE CAR COASTED TO A CRAWL AT LESS THAN 5MPH. THE CAR'S THROTTLE WAS UNRESPONSIVE AND I WAS UNABLE TO ACCELERATE. I BECAME A SERIOUS REAR-END HAZARD IN A CONSTRUCTION ZONE AND HAD TO PULL OFF TO THE SIDE OF THE ROAD. I PUT THE CAR IN PARK, RESTARTED IT AND THE CAR RAN FINE. I AM JUST BARELY UNDER WARRANTY (AND JUST BOUGHT THE CAR 1 WEEK AGO) SO I BROUGHT IT TO A FORD DEALER - THEY "CHECKED" THE CAR AND FOUND "NOTHING WRONG" WITH THEIR COMPUTER SCAN AND STATED THAT THERE WAS NO ERROR CODE - SO THERE WAS NOTHING THAT THEY COULD DO. THE DAY AFTER I PICKED THE CAR UP FROM THE DEALER THE CAR DID THE SAME THING, TWICE. THIS TIME IT DID IT AFTER A COLD START IN THE MORNING AND AGAIN WHEN I LEFT WORK IN THE AFTERNOON - AGAIN THE WRENCH LIGHT CAME ON AND SHUT OFF ONCE I RESTARTED THE CAR. BRINGING THE CAR IN TOMORROW AGAIN...WE'LL SEE WHAT HAPPENS. WHAT A SAFETY RISK - MY WIFE REFUSES TO DRIVE THE CAR! *TR
Tires, May 8, 2012
TL* THE CONTACT OWNS MICHELIN ENERGY SAVER TIRES, SIZE P225/50/R17, THAT WERE EQUIPPED ON A 2010 FORD FUSION. WHILE EXAMINING THE TIRES, THE CONTACT NOTICED THAT ALL FOUR TIRES WERE EXPERIENCING DRY ROT AROUND THE SIDEWALL. THE TIRES HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MIELAGES WERE 28,000.
Fuel system, Gasoline, Power train, May 7, 2012
WHILE DRIVING ON THE INTERSTATE, THE WRENCH LIGHT CAME ON AND THE CAR BECAME UNRESPONSIVE TO ACCELERATION. I HAD TO TURN ON THE HAZARDS AND COAST TO THE SHOULDER. THE CAR WAS ABLE TO BE RESTARTED AND DROVE FINE FOR ANOTHER 30 MINUTES BEFORE THE SAME THING HAPPENED AGAIN. 2 DAYS LATER THE SAME THING HAPPENED ON THE INTERSTATE AGAIN, REQUIRING ME TO COAST TO THE SHOULDER OF THE ROAD! TODAY IT HAPPENED WHILE I WAS ONLY GOING 45 MPH AND HAPPENED THREE TIMES IN 10 MILES. WHEN I GOT HOME I IMMEDIATELY BEGAN RESEARCHING OTHER FORD FUSION PROBLEMS AND FOUND THIS TO BE A COMMON OCCURRENCE. WE TESTED THE CHIP OF THE CAR AND GOT A CODE OF P2112, INDICATING THE THROTTLE BODY WAS MALFUNCTIONING. THIS COMES BEHIND AN ELECTRICAL PROBLEM REQUIRING A NEW BATTERY AFTER 50,000 MILES, A PLASTIC PIECE BREAKING OFF THE SUNROOF AND NEEDING TO BE REPLACED AT 40,000 MILES, AND THE SUNGLASSES SPRING BREAKING AT 35,000 MILES! THIS IS THE SECOND FORD I HAVE OWNED AND WE WERE THRILLED WITH OUR FORD FIVE HUNDRED, BUT THE FUSION SEEMS TO HAVE MORE PROBLEMS THAN IT HAS GOOD QUALITIES! FORD REALLY NEEDS TO FIND A FIX FOR THEIR THROTTLE PROBLEM BEFORE ONE OF US IS INJURED OR KILLED WHILE WE COAST TO SAFETY ON THE INTERSTATE IN A MALFUNCTIONING CAR! *TR
Service brakes, Hydraulic, May 7, 2012
EXTREME OVER HEATING OF LEFT (DRIVERS SIDE) REAR BRAKES LEADING TO PREMATURE AND UNEVEN PAD FAILURE. PADS APPEAR TO HAVE BECOME SO HOT THAT THERE IS ASH PRESENT ON THEM. *TR
Fuel system, Gasoline, May 7, 2012
I AM GUESSING AT THE "COMPONENT SELECTION" ABOVE. I WAS DRIVING 30 MPH IN A NEIGHBORHOOD; CAR PITCHED OR LUNGED FORWARD; WRENCH LIGHT CAME ON PANEL; RPM'S DROPPED; CAR SLOWED DOWN AND PRESSING GAS PEDAL DID NO GOOD; CAR WAS STILL RUNNING; CAR COASTED TO A STOP. WAITED FOR HELP TO COME. RESTARTED CAR, IT WENT ABOUT 1/2 MILE AND DID THE SAME THING; TOOK TO DEALERSHIP. THEY CHECKED IT OUT AND COULD NOT REPLICATE THE PROBLEM AND RETURNED IT TO ME; WITHIN TEN MINUTES AND 5 MILES, IT HAPPENED AGAIN IN THE SAME SEQUENCE AS DESCRIBED ABOVE EXCEPT I WAS GOING 50 MPH ON A BUSY HILLY TWO LANE STATE HIGHWAY. TOOK IT BACK TO DEALERSHIP THEY SAID IT WAS THE THROTTLE BODY OR THROTTLE RAIL. I AM SCARED TO DRIVE IT ONCE, OR IF, IT IS REPAIRED; STILL HAVEN'T RECEIVED CAR BACK AND PARTS ON BACK ORDER! INTERNET SEARCH LEAD ME TO NUMEROUS OCCURRENCES EXACTLY LIKE MINE AND SOME WERE TEMPORARY FIX THAT LED TO OTHER PROBLEMS WITH THE THROTTLE AND TRANSMISSION. *TR
Engine and engine cooling, Vehicle speed control, May 1, 2012
2010 FORD FUSION CAR STALLED AND ENGINE SHUT OFF IN HEAVY TRAFFIC 2 MTHS AGO. HAD TO PULL OVER. CRANKED IT WAS FINE. DAYS LATER, ENGINE BEGINS TO CRANK EVERY FEW DAYS, SLOW AT FIRST BUT WILL START. BEEN GOING ON SINCE. 3 WKS TODAY, CAR POWERS DOWN WHILE DRIVING 65 MPH THIS MORNING ON MAIN INT. HWY.THE WRENCH LIGHT CAME ON DASHBOARD. CAR WOULD NOT ACCELERATE WHEN I PRESSED THE GAS PEDDLE. HAD TO "COAST" TO ER LANE. CAR WAS RUNNING, BUT COULD NOT ACCELERATE AT ALL. WHEN STOPPED, TURNED CAR OFF. RECRANKED ENGINE. WRENCH LIGHT WENT OFF, AND DROVE TO WORK FINE. TOOK TO DEALER TODAY. WHILE EXPLAINING THE ISSUE, AN EMPLOYEE OVERHEARD AND SAID "DO YOU DRIVE A FUSION?" I SAID YES, HE SAID ITS YOUR THROTTLE BODY. HE SAYS THIS WITHOUT EVEN LOOKING AT THE CAR! CONFIRMED IT WAS THROTTLE BODY PART AFTER INSPECTION. PART WAS NOT IN STOCK. TOLD I COULD DRIVE CAR HOME. THEY WOULD CALL WHEN PART COMES IN. DEALER CALLED THIS EVENING AND SAID MY MANF. WARRANTY WAS PAST TIME, AND ADDITIONAL WARRANTY TECH WOULD NOT COVER THROTTLE BODY PART. PART EXPENSE $261 PLUS TAXES AND 30 MINUTES LABOR TIME TO INSTALL. I'M DISTURBED TO KNOW FORD IS AWARE AND OTHERS ARE HAVING THIS PROBLEM AND I AM EXTREMELY SCARED TO DRIVE THIS CAR KNOWING IT STALLED AT 65 MILES AN HOUR!!! SOMEONE NEEDS TO PULL THESE CARS OFF THE ROAD AND MAKE THE REPAIRS TO THESE VEHICLES. I HAVE NEVER OWNED AN AMERICAN MADE CAR. THIS IS MY FIRST ONE. SOME FIRST IMPRESSION. I WILL BE TRADING THIS CAR AS SOON AS I CAN. I AM JUST SO DISAPPOINTED IN FORD CLAIMING THE "BUILT FORD TOUGH" MOTTO. THIS ISN'T TOUGH, ITS DANGEROUS! I'VE NEVER OWNED A CAR WHERE BEING LESS THAN 2YRS OLD, A PART ALREADY HAS TO BE REPLACED? SERIOUSLY?? FORD SHOULD PAY ATTENTION TO THEIR COMPLAINTS. HOW MANY COMPLAINTS DOES IT TAKE TO GET A RECALL??????????? MINE MAKES NUMBER 320........ A RECALL SHOULD BE AFTER 2 PEOPLE ARE CLAIMING THE SAME THING. *JS
Engine and engine cooling, Apr 30, 2012
I WAS GOING DOWN THE HIGHWAY AT 55 MPH CAR STARTED TO RUN ROUGH THEN LOST ALL POWER. I WAS ABLE TO GET OVER TO THE SIDE OF THE ROAD. AT PLACE ON THE HIGHWAY WHERE CAR STOP RUNNING THERE WAS NO BREAKDOWN LANE. TURNED ENGINE OFF WAITED A MINUTE ATTEMPTED TO RESTART CAR IT WAS STILL RUNNING ROUGH AND WOULD NOT ACCELERATE ALSO WRENCH LIGHT CAME ON. SHUT CAR OFF WAITED A COUPLE OF MORE MINUTES CAR STARTED AND ACCELERATED BUT NOW THE CHECK ENGINE LIGHT CAME ON. THIS IS NOT THE FIRST TIME THE CAR LOST POWER BUT WHEN I CALL SERVICE THEY SAID IT WAS NOTHING JUST A COMPUTER GLITCH. THE FIRST TIME THE CAR LOST POWER I WAS ABLE TO TURN IT OFF AND BACK ON WITH NO PROBLEMS. *JS
Engine and engine cooling, Fuel system, Gasoline, Power train, Apr 29, 2012
I WAS DRIVING DOWN THE HIGHWAY AT 70 MPH WHEN MY CAR SHUT OFF I WAS ALMOST HIT BY ANOTHER CAR THEN A SEMI TRUCK BECAUSE I DIDN'T KNOW WHAT HAD HAPPENED. MY CAR HAD NO THROTTLE RESPONSE. AFTER HAVING MY CAR LOOKED AT IT, IT WAS DIAGNOSED TO HAVE A BAD THROTTLE BODY. SO I DID SOME RESEARCH AND ITS A COMMON THONG WITH 2010 FORD FUSIONS, BUT FOR SOME REASON FORD WON'T EITHER FIND A WAY TO FIGURE OUT WHY THEY SEEM TO HAVE THROTTLE BODIES THAT ARE MALFUNCTIONING AND PUTTING THEIR DRIVERS LIVES IN DANGER. THEY NEED TO RECALL THIS BEFORE IT CAUSES SOMEONE TO LOSE THEIR LIFE. FOR PEOPLE WHO DON'T KNOW IT COST ABOUT $500 TO GET IT FIXED IF YOUR VEHICLE ISN'T UNDER WARRANTY. *TR
Engine and engine cooling, Power train, Apr 29, 2012
THE TRANSMISSION OF THE 2010 FORD FUSION SLIPS AND RESULTED IN MY INABILITY TO ACCELERATE THE VEHICLE IN HEAVY TRAFFIC WHILE TRAVELING OVER THE GEORGE WASHINGTON BRIDGE IN NEW YORK CITY. THE DEALER, VAN BORTEL IN ROCHESTER, NY, HAS HAD THE VEHICLE FOR A TRANSMISSION RE-BUILD AND TWO ADDITIONAL TIMES FOR A SEAL THAT LEAKED TRANSMISSION FLUID. I HAD ANOTHER INCIDENT WHERE I BROUGHT THE VEHICLE TO ANOTHER DEALER AND THEY REPLACED ADDITIONAL COMPONENTS PURSUANT TO A PROGRAM FIX FROM FORD (THE VAN BORTEL SHOULD HAVE PERFORMED, BUT DID NOT). THIS IS DANGEROUS AS I WAS LUCKY NOT TO HAVE BEEN REAR-ENDED BY THE 18 WHEELER BEHIND ME AT THE TIME MY TRANSMISSION FAILED ON THE BRIDGE! *TR
Seats, Apr 28, 2012, crash
WE WERE SITTING STOPPED AT A TRAFFIC LIGHT WHEN A TRUCK STRUCK US FROM THE REAR TRAVELING APPROXIMATELY 50MPH. THE FRONT SEATS RECLINED TOWARD THE BACK SEATS. I NOTED THAT THERE IS A CURRENT RECALL POSTED ON YOUR SITE. I WAS NEVER MADE AWARE OF THIS FROM FORD. I RECEIVED THE CAR THE SAME MONTH THE RECALL WAS ISSUED. I AM UPSET THAT MY CAR HAS BEEN TO FORD SEVERAL TIMES FOR REPAIRS AND ANOTHER RECALL BUT I WAS NOT MADE AWARE THAT MY CAR NEEDED THIS REPAIR. THE CAR WAS TOTALED, BUT FORTUNATELY OUR INJURIES WERE LIMITED TO BRUISES. *TR
Vehicle speed control, Apr 28, 2012
WAS GOING UP A SMALL HILL ABOUT 30 MILES AN HOUR WHEN THE CAR STARTED TO LOSE POWER. EVEN WITH HITTING THE GAS ALL I GOT WAS A JERK FORWARD. I MADE IT UP THE HILL LURCHING FORWARD ALL THE WAY AND GOT HOME (ONLY A BLOCK). RESEARCH ON THE INTERNET INDICATES THIS IS A KNOWN PROBLEM WITH THIS CAR THAT REALLY NEVER GETS FIXED. WHAT CAN I DO? HERE ARE SOME LINKS TO THE SEARCH SITES: HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/FORD/FUSION/ HTTP://FORUMS.AUTOMOBILEMAG.COM/70/7761889/FORD/2010-FORD-FUSION-TRANSMISSION/PAGE18.HTML#IXZZ1TLQ3UK95. *TR
Engine and engine cooling, Apr 24, 2012
I WAS PULLING OUT OF MY DRIVEWAY AND ACCELERATING, WHEN THE CAR JERKED AND WOULD NOT GO OVER 1 MPH. THE CAR WOULD NOT ACCELERATE. IT WOULD GO IN REVERSE FINE. THE WRENCH LIGHT ILLUMINATED ON THE DASH BOARD. I TURNED THE CAR OFF AND STARTED IT BACK UP A FEW MINUTES LATER AND IT WAS RUNNING OK. THE LIGHT WENT OFF ON THE DASH. I TOOK IT TO THE DEALERSHIP AND THEY COULD NOT GET ANY CODES OR DUPLICATE THE PROBLEM. THEY SUGGESTED CHANGING THE THROTTLE BODY, BECAUSE THEY HAD SEEN THIS BEFORE ON OTHER FUSIONS.
Power train, Apr 24, 2012
THE VEHICLE WAS BOUGHT 3 WEEKS AGO AND NOTICED SHIFTING ISSUES 1 WEEK AFTER PURCHASE. I TOOK THE VEHICLE IN TO SEE WHAT WAS WRONG WITH IT AND FOUND THAT THE TRANSMISSION FLUID WAS DARK BLACK AND HAD A BURNT SMELL. IT APPEARS THAT THERE WERE MULTIPLE (UPDATES) NEEDED FOR TRANSMISSION??? ALSO WAS TOLD THAT IS THE NORMAL COLOR OF THE TRANNY FLUID?? BURNT BLACK... *TR
Power train, Apr 21, 2012
CAR HAS 2.5 ENGINE AND 6F35 AUTO TRANSMISSION. CAR EXHIBITS "FLARE" WHEN SHIFTING. TYPICALLY OCCURS WHEN COLD. PROBLEM PRESENTED ITSELF AT AROUND 42,000 MILES. *JS
Engine and engine cooling, Apr 20, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH THERE WAS A LOSS OF ENGINE POWER, BUT THE VEHICLE DID NOT STALL. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 54,000.
Power train, Apr 19, 2012
DRIVING CHILD TO SCHOOL - CAR'S SPEED STARTS DECLINING EVEN THOUGH ACCELERATOR WAS BEEN PRESSED (CAR SHOULD HAVE BEEN GOING BETWEEN 50 -55 MILES). GOT CAR OFF ROAD. SWITCHED CAR OFF, WAITED A COUPLE OF MINUTES AND THEN STARTED CAR AGAIN. DROVE CHILD TO SCHOOL, CALLED FORD DEALERSHIP AND PLACED CAR IN REPAIR SHOP. WAS TOLD THAT WARRANTY WENT OUT 4,000 MILES AGO AND PART AND LABOR WOULD COST APPROXIMATELY $300.00 AND CAR SHOULD BE READY TO PICK UP BY 5 P.M. NEXT DAY. GOT RENTAL CAR FROM DEALERSHIP AND WAS TOLD LATER SAME DAY CAR WENT TO SHOP THAT THROTTLE CONTROL WILL HAVE TO BE REPLACED. UNFORTUNATELY THEY DIDN'T HAVE ONE IN STOCK AND IT WOULD HAVE TO BE ORDERED AND HOPEFULLY WITH ME PAYING AN EXPEDITED DELIVERY CHARGE IT WOULD BE IN THE NEXT DAY IF NOT HOPEFULLY WITHIN THE NEXT DAY DAY OR 2. NOW I AM STUCK WITH A RENTAL CAR FOR APPROXIMATELY 3 MORE DAYS. *JS
Fuel system, Gasoline, Apr 17, 2012
I WAS DRIVING MY 2010 FORD FUSION THROUGH RUSH HOUR ACCIDENT TRAFFIC. MY CAR BEGAN TO IDLE ROUGH AND LOST POWER WHILE ON A BRIDGE. I WAS UNABLE TO ACCELERATE. I COASTED OFF THE BRIDGE AND TO THE EMERGENCY LANE. I RESTARTED MY CAR AND EVERYTHING SEEMED OKAY. I GOT BACK INTO ACCIDENT TRAFFIC. MY FUSION AGAIN BEGAN TO IDLE ROUGH. THE RPM JUMPED, MY CAR JERKED FORWARDED AND LOST POWER AGAIN. I HAD MY CAR TOWED TO THE BODY SHOP SINCE IT WAS CLEARLY NOT SAFE TO DRIVE. THE BODY SHOP RAN TESTS AND SAID THE CAR WAS DRIVING FINE FOR THEM. SINCE PICKING MY CAR UP, IT HAS LOST POWER FOUR TIMES IN TWO DAYS. THREE OF THE TIMES HAPPENED WHILE ON A MAJOR INTERSTATE! NOT HAVING THE ABILITY TO ACCELERATE ON A MAJOR INTERSTATE IS A DISTURBING FEELING. MY CAR IS BACK IN THE SHOP SINCE IT IS CLEARLY NOT SAFE TO DRIVE ON A CONSISTENT BASIS. THIS IS NOT MY FIRST ISSUE WITH THE FUSION'S FUEL SYSTEM. THIS WILL BE THE LAST FORD I OWN AND CAN'T WAIT TO TRADE IT IN. *JS
Vehicle speed control, Apr 17, 2012
I WAS DRIVING IN BUSY TRAFFIC AREA WHEN MY THROTTLE BODY CAUSED ISSUES ON MY 2010 FORD FUSION. I MANAGED TO GET OUT OF THE FLOW OF TRAFFIC. MY CAR HAS ONLY 47,700 MILES ON IT. I HAVE LEARNED OTHER FORD FUSION OWNERS HAVE EXPERIENCED THE SAME PROBLEM. I MANAGED TO GET MY CAR HOME (3 MILES AWAY). MY SON RESET THE COMPUTER, AND I DROVE THE CAR AGAIN THE FOLLOWING DAY, AND IT HAPPENED AGAIN ON THE INTERSTATE. DRIVING 65 MPH IN HEAVY TRAFFIC, IT HAPPENED -- THE SPEED DROPPED DOWN TO 20 MPH. I COULD NOT GO ANY FASTER. IT WAS 2 MILES UNTIL I COULD GET OFF THE NEXT EXIT RAMP. I DROVE ON THE SHOULDER PART OF THE WAY BUT THERE WERE TWO CARS ON THE SHOULDER WITH OTHER ISSUES THAT I HAD TO DRIVE AROUND. IT WAS FRIGHTENING AND POTENTIALLY HAZARDOUS. I DID NOT KNOW WHAT THE PROBLEM WAS. I DID NOT KNOW IF THE CAR WAS GOING TO DIE AT ANY TIME OR NOT. IT WAS DARK AND LATE ON A SUNDAY. I FELT VULNERABLE. I HAVE READ ON THE INTERNET THAT OTHER 2010 FUSION OWNERS HAVE EXPERIENCED SIMILAR PROBLEMS - HAZARDOUS SITUATIONS AND HAVING TO PAY FOR REPAIRS WHEN THE CAR DOESN'T HAVE HIGH MILEAGE LIKE MINE. SOME ARE COVERED UNDER WARRANTY (UNDER 36,000) AND SOME JUST BARELY OVER THE 36,000 MILES SO THEY WERE NOT COVERED UNDER THEIR WARRANTY. THE COST OF THE REPAIR WAS JUST BARELY UNDER $470. FOR SOME REASON IT WASN'T COVERED UNDER MY ESP EXTRACARE WARRANTY, AND I DON'T GET THAT EITHER. PLEASE CONSIDER A RECALL ON THIS PART FOR OTHERS WHO MIGHT EXPERIENCE AN SERIOUS ACCIDENT AS A RESULT. *JS
Wheels, Apr 17, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS:LUGS/NUTS/BOLTS). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS WERE ONLY AVAILABLE ON A LIMITED BASIS. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS UNAVAILABLE.
Power train, Apr 17, 2012
TRAVELING HIGHWAY, GOING 70 MPH THE CAR SUDDENLY JERKS AND THE SPEED STARTED TO DECELERATE AND THE WRENCH LIGHT ON DASH WENT ON. THE ENGINE WAS STILL ON, BUT ZERO ABILITY TO ACCELERATE. COASTED TO THE SIDE OF THE ROAD AND THE RPM'S WERE FLUCTUATING FROM 0-1 IN PARK. TURNED THE CAR OFF FOR 10 SECONDS AND TURNED IT BACK ON. AFTER TURNING THE KEY ON, THE STARTER SOUNDED LIKE THE KEY WAS TURNED WITH THE ENGINE ON FOR ABOUT 20 SECONDS. THE SECOND TIME WAS GOING UP HILL AT 20 MPH BACK ROADS. SAME THING WITH NO ACCELERATION AND THE WRENCH LIGHT CAME ON. HAD TO PULL OVER BECAUSE THE CAR COULD NOT MOVE AND SHUT IT OFF. SAME WITH THE STARTER FOR ABOUT 20 SECONDS OF IT SOUNDING LIKE THE KEY WAS TURNING WITH ENGINE ON AFTER TURNING IT ON. INCIDENTS ARE ABOUT 1 MONTH AND 10 DAYS APART. *JS
Power train, Apr 14, 2012
I WAS DRIVING ON INTERSTATE 65 IN THE MIDDLE LANE WHEN THE CAR QUIT RESPONDING. THE RPM GAUGE WAS STUCK ON 1 AND PRESSING THE ACCELERATOR GOT NO RESPONSE. I WAS LUCKY ENOUGH TO BE ABLE TO GET OVER AND BARELY OFF THE SIDE OF THE ROAD BUT IT WAS A CLOSE CALL. TRAFFIC WAS PRETTY HEAVY. I CALLED AAA TOWING SERVICE FOR HELP. AFTER 15 MINUTES I TRIED TO START THE CAR AND IT STARTED UP NORMALLY. I WAS ABLE TO GET BACK INTO TRAFFIC AND TAKE THE NEXT EXIT. I DROVE TO THE DEALER. I PURCHASED THE CAR ON FEBRUARY 6, 2012 FROM TOWN & COUNTRY FORD DEALER IN LOUISVILLE, KY AND HAD DRIVEN IT ONLY 596 MILES WHEN THIS HAPPENED. THE REPAIR BILL TO REPLACE THE THROTTLE BODY, INTAKE CARB KIT AND RECALIBRATE PROCESSOR WAS $730.29. I DIDN'T HAVE THE EXTENDED WARRANTY SO I HAD TO PAY THE ENTIRE COST OF THE REPAIR. I ASKED THE DEALER IF THIS WAS A PROBLEM WITH THE FUSION AND WAS TOLD NO IT WAS NOT. *TR
Engine and engine cooling, Power train, Apr 12, 2012
THE VEHICLE BEGAN TO JERK WHEN DRIVING OR BETWEEN AUTOMATIC SHIFTING. SPECIFICALLY WHEN IT SHIFTS INTO THIRD, IT JERKS EXTREMELY HARD. THE ENGINE AND MAINTENANCE LIGHT WILL COME ON AS THE VEHICLE STALLS. THERE IS NO RESPONSE FROM THE ACCELERATOR AND I HAVE TO PUT IT IN PARK, STOP THE CAR AND RESTART IT IN ORDER FOR IT TO MOVE AGAIN. I WAS ALMOST REAR ENDED DUE TO THE VEHICLE DYING IN THE MIDDLE OF THE STREET. *TR
Engine and engine cooling, Apr 10, 2012
WHILE EXITING FROM THE EXPRESSWAY ON THE EXIT RAMP THE CAR SUDDENLY STALLED. THIS WAS IN HEAVY TRAFFIC. I HAD TO TRY TO GET THE CAR STOPPED, PUT IT IN PARK AND TURN THE IGNITION OFF AND THEN ON AGAIN TO GET IT RESTARTED. WILL TAKE IT TO BE EVALUATED TOMORROW MORNING. *TR
Engine and engine cooling, Apr 6, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD LOSE POWER AND FAIL TO ACCELERATE. THE VEHICLE WAS MERGED TO THE SHOULDER WHERE THE MAINTENANCE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST THREE TIMES BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 56,000.
Power train, Apr 3, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO JERK ABNORMALLY. THE CONTACT APPLIED THE ACCELERATOR PEDAL AND THE ENGINE RPMS WOULD INCREASE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THAT THE TRANSMISSION WOULD HAVE TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIANS ADVISED THE CONTACT THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.