2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Service brakes, Oct 13, 2021
Brakes stopped working, pedal went to floor, ABS warning appeared. Took it to repair shop, replaced front and rear pads and rotors, but brakes still did not work, ABS warning again. Took it to dealer who confirmed faulty ABS control unit. Dealer said this car is not covered by a recall of same or similar part in late 2019 as this car is a hybrid and the recalled ones are not. Brakes now work but without power assist. Car has 100,000 miles on it.
Other or unspecified, Oct 11, 2021
I was driving my 2010 Ford Fusion and my wheel locked-up. It felt as if the power steering had gone out. Very, very tough to turn the steering wheel. I did my best to pull over safely. I have my car at a local shop saying they have seen this issue on 2013 Ford Fusions. The mechanic recommends I ask Ford to warranty the parts needing replacement since these are the same parts/issue on Recall number 19V632000 and/or 19S26. Steering: Electric power assist system.
Steering, Sep 30, 2021
Went to leave work one night and backed up and the power assist come up on the dash... now I got to fix it.... I've seen so many complaints about it. Fixing it and selling it.
Service brakes, Sep 30, 2021
VEHICLE HAS LESS THAN 100,000 MILES AND IS EXHIBITING SYMPTOMS OF A BRAKE ISSUE EXACTLY AS DESCRIBED IN RECALL #19V904000. HAVE HAD VEHICLE EXAMINED AND DIAGNOSED AT PROFESSIONAL MECHANIC WHO DETERMINED THAT ALL LIKELY CAUSES OF ISSUE INCLUDING MASTER CYLINDER AND AIR IN SYSTEM, WERE NOT THE PROBLEM. FORD DEALER SAYS THIS VEHICLE IS NOT UNDER RECALL BUT IT CONTINUES TO EXHIBIT THE EXACT SYMPTOMS AS DESCRIBED. THE BRAKE PEDAL IS MUSHY WITH EXCESSIVE TRAVEL PRIOR TO ENGAGING. IN A PANIC STOP SITUATION WOULD LIKELY NOT STOP THE VEHICLE.
Service brakes, Sep 27, 2021
There is an existing recall (19V904000) for my model year Ford Fusion vehicles for the ABS control module. The recall is vin specific. The risk is that a valve in the control unit fails to close and the vehicle looses its ability to stop. My vehicle’s ABS control module has failed due to this sticking valve. I believe my vehicle should be included in the recall due to it having the exact same part as the recalled vehicles and the part failing. Ford is unwilling to fix the problem under the recall.
Service brakes, Sep 14, 2021
ABS module malfunctioning consistent with previous ABS module recall despite the car not being on the recall list. Brakes went out as I was turning into a parking lot, nearly hitting the car in front of me. Brake System maintenance light came on and despite changing worn out front brakes and calipers the lights remain on and the pedal requires pressing down on the brakes all the way to the floor to engage the brakes.
Steering, Sep 11, 2021
As I was driving the steering wheel just locked/hard to turn and in the dashboard it said “service power steering now” without any warnings.
Steering, Sep 8, 2021
The contact owns a 2010 Ford Fusion. The contact stated that while at a complete stop, she attempted to make a left turn and the power steering assist failed to operate as needed. The contact stated that excessive force was needed to steer the vehicle. The advanced stabilitrak and the power steering assist fault warning lights are illuminated on the instrument panel. The contact pulled off to the side of the road and restarted the vehicle; however, the failure persisted. The vehicle was not diagnosed. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Steering, Aug 25, 2021
Power steering assist failed multiple times while driving and has now gone out completely. I loose all easy control and for a 74 year old woman it's not safe I see there is a lot of recalls for this but not on this car
Steering, Aug 25, 2021
Power steering assist fault light came on and steering is locked up! Had someone hook a computer up to the car and have codes. Ford tells me they can’t tell me what the codes mean and I have to pay $144 for a diagnosis, then whatever repair costs to fix! I’m a single mother and can’t afford the repair costs!!
Steering, Aug 17, 2021
Power Steering Assistance fails intermittently. Have replaced the steering module 2 times. This will be the 3rd fix in less than 2 years. Very dangerous as this can fail at anytime.
Service brakes, Aug 13, 2021, fire
The contact owns a 2010 Ford fusion. The contact stated that while driving at 50 mph, without warning the vehicle began to violently shake. The contact mentioned that an abnormal odor appeared from the passenger's side wheel as the brake failed to engaged properly. The contact managed to veer to the shoulder of the road, turned the vehicle off and back on which resumed back to normal. The contact stated that the failure recurred 5 additional times. No dealer was contacted. The vehicle had not been diagnosed nor repaired. The contact mentioned NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC) as a possible solution to the failure however the VIN was not included. The manufacturer was not notified of the failure. The failure mileage approximate 89,000
Service brakes, Hydraulic, Aug 11, 2021
Brakes would go to floor then Brakes stopped working. Had car looked at and mechanic said it is the same problem as recall and would not fix because of recall. Called local Ford and they said VIN is not part of recall and offered no help.
Steering, Aug 9, 2021
The contact owns a 2010 Ford Fusion. The contact stated that the steering wheel failed to turn with the power steering assist warning light illuminated. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the local dealer for assistance. The failure mileage was approximately 150,000.
Service brakes, Aug 8, 2021
I am filing a complaint because Ford has not addressed the open recall regarding the ABS brake issue in a timely manner. This recall was opened in December 2019 with parts expected to be available late first quarter 2020, according to the recall bulletin. Here it is almost 1.5 years later with no resolution. Here is the recall I am referring to: Dec 18,2019 Manufacturer Recall Number19S54 NHTSA Recall Number19V904 Recall Status Recall Incomplete, remedy not yet available
Other or unspecified, Aug 5, 2021
Occasionally the power steering system will fail as the vehicle is moving. It has occurred several times and always at low speeds. This could easily cause an accident. I have not had the problem analyzed. The dash will display a “Power Steering Assist Fault “ message as the failure occurs.
Service brakes, Hydraulic, Aug 4, 2021
The contact owns a 2010 Ford Fusion. The contact stated while driving at various speeds, the brake pedal would be depressed to the floorboard without warning. The contact also stated that additional braking distance was needed for the vehicle to come to a complete stop. The contact had taken the vehicle to a dealer where they informed him that his vehicle was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was also notified of the failure and provided the same information as the dealer. The contact was referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was 110,000.
Service brakes, Jul 31, 2021
brakes faded away to nothing. I put on new master cylinder and could not bleed brakes. took it to dealer they had trouble bleeding brakes and returned car to me with brakes way down to floor saying it's o k. abs hydraulic control unit malfunction? varney ford newport, maine so# 70000
Steering, Jul 30, 2021
The electronic steering assist failed twice within 10 days. The last time it happened the steering assist wouldn't work at all. The vehicle is not able to be driven in its present state without steering assist. Both times it happened the car was not moving so no accidents occurred. I did not take it in to be serviced. I do most of my mechanic work myself. The fuses are good. I disconnected the battery for a few days and tried it again and it still doesn't work. From online research I found that the 2011 and 2012 fusion models were recalled from this issue and there is an open investigation by the NHSTA of the 2010 fusion steering assist motor. The vehicle and part has not been inspected. I removed it today 7-30-2021 and plan on installing a re-manufactured electronic steering assist rack and pinion. There is a core charge so I'll be returning the part to the re-manufacturer. There were no warnings, just the message on the dashboard that the electronic steering assist had a problem. It happened the first time on 7-10-2021 and the second on 7-15-2021. The vehicle has 159,000 miles.
Steering, Jul 26, 2021
THE STEERING ASSIST LIGHT CAME ON AND THE POWER STEERING TO THE CAR QUIT WORKING. THIS COULD HAVE CAUSED A COLLISION BECAUSE I WAS UNABLE TO STEER THE CAR. 2011 THROUGH 2015 HAS BEEN RECALLED DUE TO THIS PROBLEM BUT MY CAR IS A 2010 WITH THE SAME PART NOT RECALLED.
Steering, Jul 22, 2021
Loss of steering assist while driving. Steering wheel got very hard to turn vehicle. The following message appeared after loss of steering: "POWER STEERING ASSIT FAULT, SERVICE ADVANCE TRAC". Scanned codes: U3000-96 and C200D-49. Brought vehicle to Dealership for full diagnostic and awaiting response
Air bags, Jul 22, 2021
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Service brakes, Jul 21, 2021
Unknown. Ever since I owned the vehicle it has had this soft braking pedal. I've found out it's the ABS module.
Service brakes, Jul 21, 2021
brakes kept fading and going further to floor. changed master cylinder and could not get brakes back by bleeding. abs modual?
Air bags, Jul 16, 2021
I'm writing a complaint because my passenger side airbag was recalled and I was contacted very fast and it was done quickly and this time it's been almost 6 months and I have not received any more word of when they will have the parts. I'm thinking of trading my car in, so that was the number one reason why I'm writing a Complaint, cause if I don't have the car anymore, then it might not get fixed for mths n mths, thank you! My email is [XXX] or call me @ [XXX] please! Also because I have other work that needs redone asap. on my car after it got out of the body shop a while ago INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).