2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Service brakes, Hydraulic, Dec 23, 2021
The contact owns a 2010 Ford Fusion. The contact stated while driving at an undisclosed speed, the brake pedal was depressed to the floor before the vehicle came to a complete stop. The failure occurred several times while the contact continued driving to his residence. The vehicle was taken to a local dealer who diagnosed the failure as a damaged hydraulic control unit. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,550.
Steering, Dec 23, 2021
The contact's friend owns a 2010 Ford Fusion. The contact stated that the power steering had failed to operate as needed with several warning lights; including the power steering assist fault warning light illuminated on the instrument panel. The contact had not taken the vehicle to be diagnosed or repaired. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Steering, Dec 21, 2021
The contact's son owns a 2010 Ford Fusion. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost power steering assist. The vehicle was taken to the dealer and diagnosed with power steering assist failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 104,000. The VIN was unavailable.
Steering, Dec 20, 2021
Power steering assist fault and advancetrac started showing on dash, steering is extremely difficult. All fuses have been checked and they are fully functional. Very very dangerous for power steering to not function properly. Was quoted $2,000 to have electronic power steering rack and pinion to be replaced. I can't afford to have that replaced when clearly this is a safety issue that Ford needs to fix.
Steering, Dec 16, 2021
The contact owns a 2010 Ford Fusion. The contact stated that the power steering failed to activate on the initial start-up. The contact would have to restart the vehicle for the power steering to activate, however, it would eventually fail again causing them to have to restart and start the vehicle again. The contact had spoken with the dealer who informed them that their vehicle was not included in any recall. The vehicle had not been officially diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 52,240.
Steering, Dec 11, 2021
Power steering assist light came on and suddenly made it very difficult to steer/control the car. It looks like this issue is under investigation by you and I wanted to let you know that another case occurring.
Steering, Dec 10, 2021
Complete loss of power of steering while driving in heavy traffic. Warning lights came on and message was Service Power Steering Now and Traction Control failure warning. Codes C1277 and C1963 via diagnosed with OBDII tester. When I was turning a corner, all power of steering lost. Steering wheel would not turn and barely missed hitting curb trying to complete the turn. Managed to avoid oncoming traffic and pulled onto side of road. Had to get car home so waited for traffic to clear. Steering wheel had to be manually forced to stay straight and extreme force to turn corners. Car also pulls hard to left and has to be held straight by extreme exhertion of force. Repair cost quoted over phone in excess if $2500. Told PCM and rack and pinion need to be replaced, car reprogrammed and wheel alignment.
Air bags, Nov 30, 2021
This is me filing an online complaint: 3/25/2021 Ford manufacturer recall Number 21S12 (NHTSA Recall Number 21V158) is not being handled "in a timely manner" seeing that driver's airbag metal fragments could cause death! I only received a letter form Ford then and today is 11/30/2021 and the recall has not been remedied. I thought you might agree as I cite your website https://www.nhtsa.gov/recalls it says, "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline or file an online complaint with NHTSA." Also, please know, the last time Ford airbag "passenger" was handled, I ended up with a rental for 6-MONTHS, until they finally fixed it! I realize due to COVID there is potentially a shortage of supplies. Your website caught my attention and so I am just sending this since you advised to do so. Thanks!
Service brakes, Hydraulic, Nov 26, 2021
The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the brake pedal would depress the floorboard without warning. The contact then discovered that his vehicle was included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The parts for the repair were initially unavailable; however, once parts were available, the contact had the vehicle towed to the dealer. The contact stated that the dealer performed a test on the vehicle which determined that the ABS valve did not need to be replaced. The valve was flushed, and the vehicle was returned to the contact. A few months after the service, the failure returned without warning. The manufacturer was notified of the failure and informed the contact that the recall repair was a one-time free repair. The vehicle was not repaired. The failure mileage was unknown.
Other or unspecified, Service brakes, Nov 24, 2021
The contact owns a 2010 Ford Fusion. The contact stated while driving at 30 MPH and approaching a stop sign, the brake pedal was depressed and went to the floorboard before the vehicle came to a complete stop. The contact pulled into a parking lot, restarted the vehicle, and pumped the brake pedal several times for the brakes to function as needed. The contact stated that the failure recurred intermittently. The contact researched online and linked the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not diagnosed nor repaired. The manufacturer was contacted and made aware of the failure and confirmed that the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.
Other or unspecified, Nov 22, 2021
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 25-30 MPH, the brake pedal went to the floorboard and there was a loss of brake pressure while pumping the brake pedal. The vehicle was taken to an independent mechanic and diagnosed with brake master cylinder failure. The contact replaced the brake master cylinder himself; however, the failure recurred. The vehicle was then taken to the dealer, and the dealer replaced the brake master cylinder again however, the failure recurred. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 126,000.
Air bags, Nov 19, 2021, crash
The contact owns a 2010 Ford Fusion. The contacts daughter stated while driving at approximately 40 mph when the vehicle was struck from behind which resulted in none of the air bags inflating with the exception of the driver-side airbag which only partially inflated. The contact stated no warning lights were illuminated. The contact's daughter sustained head and neck injuries and sought medical treatment. A police report was taken and the vehicle was towed to a local police lot. The manufacturer was not informed of the failure. The failure mileage was unavailable. The power steering warning light was illuminated as well as brakes seizing. Airbags did not deployed.
Steering, Nov 15, 2021
Was driving down the highway and a light on the dashboard came on with a notification for the steering system needing to be checked. Then another notification for the power steering failure . After that car steering was very difficult. I stopped by a gas station to see if the fluids were low only to find this years model is electrical. I can no longer drive the vehicle. It was very dangerous. It happened while driving at highway speeds. We were very lucky that the it was late at night and not crowded at the time. If it had been any busier or my wife was driving it could have been very catastrophic as it randomly dropped out in casual driving.
Service brakes, Nov 12, 2021
ABS Valve failed - failure was exactly as described in Ford Fusion Recall 19S54 (extended braking period, unsafe ability to brake quickly, as brakes are depressed and then require further braking in order to stop vehicle). Thankfully, my 16 year old son mentioned the problem with decreased braking performance and immediately upon driving, I took it to be looked at because it was clearly not safe to drive. The ABS valve was detected as the problem, the recall was identified and it was towed to a Ford dealership to inspect. Upon running the VIN, they determined that though the vehicle was made in the same plant as the 19S54 recalled vehicles FOR THIS PART/ valve being stuck open, and being a 2010 Ford Fusion, it was not included in the recall. No one from Ford has been willing to even discuss resolution options. The car is currently undriveable because of the unsafe nature of the failure and the cost to repair is more than the value of the vehicle, putting undue burden on the owner for a known part failure, not to mention the known safety risk. I have talked to the Ford Customer Service department (Jessie: Employee #2079462) and Fuller Ford, Cincinnati, OH. No resolution or concern for the safety of this vehicle has been expressed by Ford leadership or locally, despite the danger this car presents with this part failure (that has already been acknowledged by Ford and NHTSA)
Steering, Nov 8, 2021
I have 2010 Fusion that I have brought 3 yrs ago but last year my power steering fault has been going on and off. Since the pandemic happened I did not worry because I was working for home and my children were learning from home so the stiffness of the wheel. Now that everything is getting back to normal in slowly. I took my car to the mechanic and he explained that the power steering would need to be replace and I expressed that Ford has not recalled the 2010 Fusion for the power steering fault. To have this fix they quoted me $1400 and I am now trying to get a two quote.
Steering, Nov 7, 2021
I own this 2010 Ford Fusion that is in great shape and only has 78,750 miles on it. About a week ago the Service Advance Trac light came on. I took it to a repair shop and they plugged in a code reader and told me that a Power Steering module was bad and an estimate to repair it was $1,800.00 dollars. I found that Ford had recalls for this same problems on there 2011 thru 2015 Ford Fusion models. I am wondering why the 2010 is not included in this recall for the same problem. I am retired and on a fixed income and cannot afford the repair cost. Please look into this.
Air bags, Nov 4, 2021
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Other or unspecified, Nov 3, 2021
Fusion brakes have lost pressure and pedal basically goes to the floor before it engages. There is a recall on this (19V904000) but was cut off a few months before mine was built. I have had brakes changed, bled, and master cylinder inspected to be told it’s the same problem as the recall, except not covered on mine. I want to make NHTSA aware this problem is bigger than the covered recall and Ford will not do anything for me. Also, the same with my purge valve. I’ve had a trouble with my vehicle starting, always after filling up gas, even have a code stating it is my evap/purge. Recall (15V793000) again, my vehicle falls outside of the recall so Ford will not help. Please let me know if there is anything I can do to encourage Ford to assist with at minimum the faulty breaking system, preferably both issues. Either way, I wanted to submit the issue so NHTSA has record of the ongoing issue with Ford. Thanks :-)
Other or unspecified, Nov 2, 2021
The vehicle's power steering shut off completely upon turning on the vehicle. Dashboard message appeared "POWER STEERING ASSIST FAULT" - In the past the vehicle has demonstrated intermittent power steering failure including a few times while driving. On these very few occasions (twice to be exact) - once in a very safe residential area pulling out of a parking space and once while taking the exit ramp on a hig-traffic interstate putting the owner and passengers and other drivers at risk --- the owner was able to stop the vehicle safely, place in park and turn off engine very briefly and turn on vehicle and the power steering would return. However, the latest message is constant and power steering fluid level is normal but Power steering has not returned. Owner has taken a car to a repair shop and the lead mechanic has stated that this isn't the first time that a Ford Fusion has shown up with this mechanical failure. Utilizing the VIN # the mechanic was unable to confirm a callback for powersteering failure for the FOrd Fusion 2010 but did verify that similar issues have caused a callback for the Ford Fusion later models (2011-2014).
Service brakes, Oct 27, 2021
This link is to a video of my 2010 Ford Fusion Hybrid that chronically experiences break system failure. This problem seems to be an electrical malfunction as the break system resumes working when the the alerts disappear from the dash. I purchased this Ford in December 2020 and began experiencing this problem in January 2021. This has been an ongoing issue for me and I have taken the Fusion Hybrid to Sunnyvale Ford once for this issue this year without a successful solution to what the malfunction is for my car. After researching this problem online, it was found thousands of fusions are experiencing this problem under a recall for the hydraulic unit for the breaking system. Ford continues to say my vehicle's vin doesn't have a break system recall. However, this very dangerous break system failure malfunction continues to resurface and remains a safety issue. Please see the video of my break system failure in the link below: https://photos.app.goo.gl/pmi7MMFC8fS81Ab56 [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Steering, Oct 27, 2021
Upon start up my power steering assist fault message would appear I would shut the car off and restart the light would not come on and would drive fine. On 10/21/21 I lost all power steering. I’ve seen where the 2011 and 2012 models were recalled for the same issue. Just trying to figure out why this model was not. My car has 48500 miles this is not a problem a car with this low mileage should have
Steering, Oct 22, 2021
Car showed "Power Steering Assist Failure" at random points in time and steering is hard to move. Turning off the car and restarting would make the message go away. This had been occuring for a few years on and off. Problem did not occur at dealership, so no repairs could be identified. For past 6 months, the frequency of this incident was increasing. Last week, the message would not go away despite multiple restarts. Diagnosis by dealer was that steering gear needed to be replaced.
Service brakes, Oct 22, 2021
The contact owns a 2010 Ford Fusion. The contact stated while driving 30 MPH, the brake pedal was depressed however, the vehicle hesitated to respond, causing a 7-10 feet stopping distance delay. The warning message "Reset Brake System" was illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 220,000
Steering, Oct 19, 2021
While driving vehicle in normal weather conditions, power steering suddenly went out unexpectedly while driving myself, mother, and grandmother to the store. There was no warning and car was driving just fine prior to the power steering failure. Had to pull off road and call tow truck as i was unable to steer vehicle which was extremely dangerous. I am thankful I was not on freeway. Once power steering went out, power assist failure light came on dash. Car was towed to Ford dealership and was told dtc u3000 code came up when scanned meaning power steering gear (rack and pinion) needed to be replaced and car no longer drivable. Repair cost $2200 at Ford dealership. Car still not repaired as I can’t afford the repair. I understand some 2010-2015 fusions had same problem and were recalled and repaired. Frustrated as my vehicle has not been recalled for same issue as other models. Car has 133,000 miles and always been maintained.
Service brakes, Oct 14, 2021
3 days ago when coming to a stop light, my brakes was not working properly and when it was not going to come to a stop I pressed really hard on the brakes (There was no cars in front of me but if there was I would definitely hit them) and than I felt my brakes going all the way down to the floor. Every since than when I am driving I have to press really hard on the brakes for a long time before it comes to a stop.