2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Service brakes, Apr 26, 2021
OVER A DOZEN TIMES, BEGINNING MARCH 2021, WITH ABOUT 109000 MILES, THE BRAKING SYSTEM FAILS WITH NO WARNING WHILE DRIVING AND AT TIMES AT A STOP LIGHT (THE CHECK BRAKE/ ALL TRAC LIGHT AND CHIME COME ON, BUT IF THE RADIO IS ON, IT IS NOT HEARD). THE BRAKE PEDAL MUST BE PUSHED ALMOST ALL OF THE WAY TO THE FLOOR TO REGAIN BRAKING POWER, BUT IN ALL OF THE INCIDENTS I WAS CAUGHT OFF GUARD, PUTTING MYSELF AND OTHER DRIVERS IN HARM'S WAY. ONCE THE CAR IS TURNED OFF, AND RESTARTED, ON MOST OCCASIONS THE BRAKES RETURN TO NORMAL FOR A WHILE (SOMETIMES, THIS HAS TO BE DONE MULTIPLE TIMES BEFORE THIS "FIX" WORKS). HOW CAN THIS HAZARD NOT BE ADDRESSED WITH ALMOST 200 COMPLAINTS? THANK YOU.
Steering, Apr 26, 2021
HAD NO POWER STEERING. HAD MULTIPLE FAULT LIGHTS ON DASH. THE FAULT LIGHTS WERE "POWER STEERING ASSIST DEFAULT" AND "ADVANCE TRAC." FUSION HAD 97,800 MILES. THE CAR WAS IMPOSSIBLE TO DRIVE. DID NOT DRIVE CAR FOR SEVERAL MONTHS SINCE I COULDN'T. POWER STEERING WENT OUT WHILE SHOPPING. FINALLY HAD A VERY COSTLY REPAIR DONE. THEY REPLACED THE GEAR ASSEMBLY. I UNDERSTAND THAT A RECALL WAS DONE ON OTHER FORD FUSION MODEL YEARS. WHY WAS A RECALL NOT DONE ON THE 2010?
Steering, Apr 24, 2021
DRIVING AT ABOUT 45 MILES AN HOUR MY STEERING ASSIST DECIDED TO GO OUT WITHOUT ANY WARNING. AS I WAS DRIVING A MESSAGE STATING POWER STEERING ASSIST FAULT CAME UP ON THE DASH. NOTICED IT BECAME EXTREMELY HARD TO TURN THE VEHICLE. I AM JUST GLAD I WAS THE ONE DRIVING AND NOT MY RECENTLY LICENSED SON. AFTER LOOKING UP THE ISSUE ONLINE I NOTICED IT SEEMS TO BE A REGULAR ISSUE WITH THESE CARS.
Service brakes, Apr 22, 2021, crash
TL* THE CONTACT OWNED A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND RELATED A FAILURE EXPERIENCED TO THE RECALL. THE CONTACT'S SON WAS DRIVING AT 40 MPH, WHEN THERE WAS AN ABRUPT TRAFFIC STOP ON THE ROAD AHEAD AND HE DEPRESSED ON THE BRAKE PEDAL, BUT IT FAILED TO STOP COMPLETELY. THE CONTACT'S SON STEERED TO THE RIGHT TO AVOID HITTING THE VEHICLE IN FRONT BUT IT HIT THE REAR PASSENGER'S SIDE BUMPER. THE VEHICLE THEN SPUN INTO THE OPPOSITE SIDE OF THE TRAFFIC LANE AND HIT A TRAILER, THEN IT COLLIDED INTO THE CEMENT RAILING. THE AIR BAGS DEPLOYED. MEDICAL ATTENTION WAS RECEIVED ON THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A JUNK YARD. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.*DT - (RECALL RELATED INCIDENT) TS
Steering, Apr 22, 2021
THE POWER TRAIN OR ELECTRIC MODULE IS OUT OR GOING OUT. THERE SHOWED TO BE A RECALL FOR THIS.
Service brakes, Apr 20, 2021, crash
TL* THE CONTACT OWNED A 2010 FORD FUSION. THE CONTACT STATED WHILE HER GRANDDAUGHTER WAS DRIVING 55 MPH, WHEN ATTEMPTING TO DEPRESS THE BRAKE PEDAL IT FAILED TO STOP THE VEHICLE AND REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER SUSTAINED SOME SCRATCHES ON HER FOREHEAD, BACK AND LEFT KNEE WAS INJURED, SHE DID SEEK MEDICAL ATTENTION AT THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED IMPOUND LOT. THE INSURANCE COMPANY DEEMED THE VEHICLE TOTALED.THE CONTACT STATED AFTER THE ACCIDENT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE.A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 93,000. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*DT - (RECALL RELATED INCIDENT) TS
Service brakes, Hydraulic, Apr 19, 2021
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO DAVID WILSON'S VILLA FORD (2550 N TUSTIN ST, ORANGE, CA 92865) FOR THE RECALL REPAIR. UPON SERVICING THE RECALL, IT WAS DIAGNOSED WITH THE HECU UNIT NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE ISSUE TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
Service brakes, Apr 16, 2021
BREAKS CONTINUALLY HAVE TO BE PRESSED ALMOST TO THE FLOOR TO STOP, EVEN WITH BRAND NEW BREAKS INSTALLED. PULLED IN TO PARK AND WENT OVER SMALL POTHOLE, TRIED TO BRAKE BUT BREAKS DID NOT ENGAGE FOR A SECOND AND VEHICLE KEPT ROLLING. EVENTUALLY STOPPED BEFORE HITTING CAR IN FRONT OF ME. MECHANIC SAYS THE ABS VALVE IS STUCK OPEN AND IT SHOULD BE RECALLED BY FORD. FOR SOME REASON MY CAR WASN'T PART OF THE 2010 FORD FUSION RECALL FOR ABS BREAKS?
Steering, Service brakes, Apr 13, 2021
I HAVE A ADVANCE TRAC LIGHT AND POWER STEERING LIGHT I CURRENTLY DON'T HAVE AND POWER STEERING
Steering, Apr 12, 2021
STEERING QUIT WORKING , ALMOST WRECKING. THIS IS THE SECOND TIME ELECTRIC STEERING HAS FAILED ON THIS CAR. 2007, 08,09, 11, 12 HAVE HAD RECALLS FOR THE SAME ISSUE. THIS CAR WAS BUILT IN 2009 IT'S DEFINITELY A SAFETY ISSUE AND NEEDS TO BE ADDRESSED, OVER 1600.00 REPAIR A COUPLE OF YEARS AGO
Steering, Apr 12, 2021
''POWER STEERING ASSIST FAULT'. THE POWER STEERING IN MY VEHICLE WAS RENDERED COMPLETELY USELESS. FORTUNATELY THIS OCCURRED WHEN I STARTED MY CAR IN THE MORNING INSTEAD OF MID-DRIVE WHICH COULD HAVE BEEN CATASTROPHIC AS THE CAR IS ESSENTIALLY IMPOSSIBLE TO STEER EFFECTIVELY WITHOUT POWER STEERING.
Steering, Apr 5, 2021
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 55-60 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND REQUIRED EXTRA EFFORT TO STEER THE VEHICLE. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT YET TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.*DT
Service brakes, Engine, Apr 4, 2021
ON TWO OCCASIONS THE CAR LOSS POWER FROM 60 DOWN TO 30 HAD TO PULL OVER AND SHUT THE CAR DOWN VERY SCARY SITUATION ON THE HIGHWAY . AFTER SRI 15 MINUTES OR SO THE CAR STARTED BACK UP .HAD FORD RUN A DIAGNOSTIC TEST AND SAID COULDN'T FIND ANYTHING WRONG. SECOND TIME DID THE SAME THING ABOUT SIX MONTHS LATER ANOTHER SCARY SITUATION SAFELY PULLED OVER AND WAITED 15 MINUTES AND CAR STARTED, WAS FINE FOR ANOTHER SIX MONTHS . ALSO HAD TWO SITUATIONS WHEN BRAKES DIDN'T WORK ABS LIGHTS CAME ON WITH OTHER LIGHTS PERTAINING TO BRAKES HAD TO PULL OVER AND SHUT CAR DOWN FOR AWHILE . TURN CAR ON AND THEY WERE FINE . AGAIN I WANT TO EMPHASIZE VERY SCARY SITUATION. DATES INCIDENTS OCCURRED 09/10/2019 AND 09/24/2020 ENGINE SHUT DOWN , BRAKES SITUATION 09/15/2020 AND AGAIN ON 04/04/2021.
Steering, Power train, Electrical system, Mar 30, 2021
I WAS DRIVING BACK HOME AND THE 'POWER STEERING ASSIST FAULT' MESSAGE CAME UP ON MY DASH. I DIDN'T KNOW WHAT THAT WAS ABOUT UNTIL AFTER ABOUT 4 MILES WHEN I WAS SUPPOSED TO GET OFF THE HIGHWAY BUT THE STEERING JUST WOULDN'T TURN. I IMMEDIATELY FREAKED OUT. I KEPT GOING STRAIGHT FOR A BIT AND I THEN TRIED TO FORCE IT TOWARDS THE RIGHT SHOULDER (THANKS GOODNESS I WAS ON THE RIGHT LANE ALREADY) BUT AS I STARTED TO SLOW DOWN THE CARS BEHIND ME WOULD HONK AND THE PASSAGENS WOULD STARE AT ME WHILE PASSING LIKE IF I WAS TRYING TO MESS WITH THEM ON PURPOSE. THAT WAS SCARY AND EMBARRASSING. TURNED THE EMERGENCY LIGHTS ON AND PULLED OVER TO CALL A FRIEND WHO KNOWS A BIT ABOUT CARS. I WAS TOLD I WAS OK TO FORCE THE STEERING IN ORDER TO GET HOME, ALTHOUGH I WAS SO SURE IT WAS GOING TO LITERALLY BREAK AND COME OFF IN MY HANDS. AFTER AROUND 13 MILES I GOT HOME AND MY NOW BOTH ARMS ARE TOTALLY SORE AND I'M NOT KIDDING. I WASN'T EVEN ABLE TO MANEUVER THE CAR INTO MY SMALL GARAGE SINCE IT'S IMPOSSIBLE TO TURN THE STEERING WHEEL IF THE CAR IS FULLY STOPPED. THE CAR IS THERE... PARKED AND USELESS. I JUST CALLED FORD AND I WAS TOLD I WILL HAVE TO PAY FOR THE TOW TRUCK TO TAKE THE CAR TO THE DEALERSHIP, FOR THE DIAGNOSTIC AND TO GET THE CAR FIXED. SERIOUSLY? I'M AN COLLEGE STUDENT FULL OF STUFF TO PAY AND ALWAYS LIVING IN A BUDGET. IT SEEMS LIKE THE COST FOR THIS IS OVER $1800 AND THERE'S NO CHANCE I HAVE SUCH ABSURD AMOUNT TO FIX THIS PROBLEM THAT WASN'T EVEN MY FAULT. I NEED THE CAR EVERY SINGLE DAY SINCE IN UTAH THERE'S NO WAY YOU CAN GET ANYWHERE WITHOUT IT. I DON'T CONSIDER DRIVING THE CAR IN THIS SITUATION (IT'S PROBABLY NOT EVEN RECOMMENDED) AND I'VE BEEN BORROWING MY ROOMMATE'S CAR, WHICH I CAN'T DO FOR MUCH LONGER FOR OBVIOUS REASONS. I WONDER WHAT FORD IS GOING TO DO TO HELP NOT ONLY ME BUT ALL THE UNFORTUNATE FORD FUSION'S OWNERS.
Service brakes, Mar 29, 2021
DRIVING ON RAINY DAY, ON A BUSY STREET. CARS IN FRONT SLAMMED THEIR BRAKES AND I SLAMMED MINE. MY CAR SLID A LITTLE AND THE ANTI-LOCK BRAKES ENGAGED. AFTER THAT, MY BRAKES DID NOT GO BACK TO NORMAL. I NEEDED TO ADDITIONAL DISTANCE TO BRAKE AND WHEN I WOULD BRAKE, THE PEDAL WOULD GO ALL THE WAY TO THE FLOOR. MY CAR HAS BEEN IN THE SHOP. I AM WAITING TO HEAR FROM MECHANIC TO SEE WHAT THE PROBLEM IS.
Steering, Mar 29, 2021
I HAVE OWNED THIS CAR *2010 FORD FUSION SEL* FOR 4000 MILES AND THE POWER STEERING JUST STOPPED WORKING ALL TOGETHER. IT SAYS THIS COULD BE UPWARDS OF 2000 DOLLARS. I JUST PURCHASED THIS VEHICLE. I'M AFRAID I WILL BE MID TURN AND IT WILL GO OUT AGAIN. I SEE THOUSANDS OF COMPLAINTS. WHY IS THIS NOT RECALLED? PEOPLE COULD DIE!!
Electrical system, Exterior lighting, Structure, Mar 26, 2021
HELLO, MY NAME IS [XXX]. RECENTLY I BOUGHT A FORD FUISION 2010. I AM PRETTY FAMILIAR WITH CARS SO I UNDERSTAND THE COMMONLY ROUTINE OF TAKING CARE OF A CAR. IT'S BEEN ONLY 30 DAYS. THE FIRST FIRST INCIDENT THAT HAPPENED ON THE PARKWAY MY CAR SHUT COMPLETELY DOWN. I GOT IT TO WORK BACK UP BUT THEN I GOT A MECHANIC TO DO A TUNE UP. EVERYTHING WENT SMOOTH UNTIL I DROVE ABOUT 3,000 MILES INTO THE CAR & IT TOLD TO ME CHECK THE ENGINE OIL AND THE BRAKES. BY THE TIME I WENT TO START MY CAR UP THE LIGHTING SLOWLY FADED AWAY. EVENTUALLY THE CAR SHUT OFF COMPLETELY AND ALMOST ROLLED DOWN THE HILL. I IMMEDIATELY PUT THE CAR INTO PARK AND PUT ON THE EMERGENCY BRAKES. NOW THE CAR COMPLETELY SHUT DOWN. I REPLACED THE SPARK PLUGS AND EVERYTHING. I'VE BEEN READING ABOUT RECALLS ON THE MODEL OF THE FORD FUSION 2010. I WOULD LIKE TO SEE IF I COULD EITHER GET IT FIXED OR POSSIBLY A LETTER TO GET A NEW OR SIMILAR VERSION FROM THE CAR MODELS DEALERSHIP. I'VE ALSO INVESTED SO MUCH MONEY INTO FIXING THIS CAR AND IT JUST SEEMS TO BE FALLING APART. THE DAMAGE WAS ALL OF A SUDDEN. THERE WAS ALSO AN OIL LEAK. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Service brakes, Mar 24, 2021
BRAKE PEDAL GOES ALMOST ALL THE WAY TO THE FLOOR BEFORE BRAKES BEGIN WORKING. MY MECHANIC BELIEVES IT IS THE "HCU" AND IS SUPRISED IT IS NO RECALLED UNDER 19V904 OR 19S54
Steering, Mar 22, 2021
ELECTRONIC POWER STEERING FAILED WHILE DRIVING AND WITHOUT WARNING. ALMOST CRASHED, AS THE STEERING FAILED JUST AS I WAS TAKING A TURN. 1800 REPAIR. I HAVE HAD THE CAR FOR A YEAR, IT HAS 86000 MILES ON IT AND IT IS JUNK. I AM MORE CONCERNED WITH THE FACT THAT I NEARLY CRASHED THAN THE MONEY (ALTHOUGH I DON'T HAVE THE MONEY TO REPAIR IT)
Steering, Mar 22, 2021
ELECTRIC POWER STEERING SYSTEM FAILURE WHILE DRIVING AT NORMAL SPEEDS. THIS IS THE EXACT SAME SYSTEM AND FAILURE ADDRESSED IN SAFETY RECALL 15S18 BUT FOR SOME REASON IT DOESN'T INCLUDE 2010 FORD FUSION MODELS BUT INCLUDES ALL OTHER 2011-2012. EVEN WITH THE EXACT POWER STEERING SYSTEM AND FAILURE. RECALL NEEDS TO BE EXPANDED TO INCLUDE 2010 MODELS.
Steering, Mar 18, 2021
OFTEN THE "POWER STEERING ASSIST FAULT" WARNING WOULD COME ON WHEN THE VEHICLE WAS FIRST STARTED AND STATIONARY. TURNING THE VEHICLE OFF AND RESTARTING WOULD CLEAR THE ISSUE. HAPPENED AGAIN AND WHEN RESTARTING THE VEHICLE WOULD NOT CLEAR THE ISSUE HAD TO GET THE VEHICLE TOWED. POWER STEERING RACK WAS FOUND TO BE FAULTY AND HAD TO BE REPLACED AT A COST OF $2745.76. CALLED FORD TO CLAIM THAT THIS WAS THE SAME PROBLEM COVERED BY THE 2011-2012 FUSION RECALL AND SHOULD BE COVERED BY FORD WAS TOLD THAT MY VEHICLE WAS "TOO OLD." I AM NOW IN A FIGHT WITH FORD TO CONVINCE THEM TO DO THE RIGHT THING AND FIX THE PROBLEM THAT THEY ARE WELL AWARE OF.
Steering, Mar 17, 2021
I STARTED MY CAR TODAY AND WHILE PULLING OUT OF THE GARAGE I ALMOST HIT THE SIDE I HAD NO POWER STEERING AND THE DASH SAID POWER STEERING ASSIST SO I BACKED IN BY MUSCLEING THE WHEEL, NEVER HAPPENED BEFORE BUT IT WAS KIND OF SCARRY,
Steering, Mar 17, 2021
A WARNING CAME ON TO "SERVICE POWER STEERING SYSTEM NOW" AS WELL AS "SERVICE ADVANCETRAC SYSTEM". STEERING IS ALMOST IMPOSSIBLE. I USED A PROGRAM I HAVE TO RESET THE POWER STEERING MODULE AND IT WILL START WORKING AGAIN UNTIL I POWER OFF THE CAR. THE PROBLEM STARTS AS SOON AS I TURN ON MY CAR. ONCE IT HAPPENS, AFTER RESETTING THE MODULE, IT DOESN'T SEEM TO HAPPEN AGAIN UNTIL I TURN THE CAR OFF.
Service brakes, Hydraulic, Mar 16, 2021
TL* THE CONTACT OWN A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KIRK AUTO COMPANY (235 STATE HWY 7 FRONTAGE RD, GRENADA, MS 38901) WAS MADE AWARE OF THE FAILURE HOWEVER, THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT OCCASIONALLY WHILE DRIVING, THE BRAKE PEDAL HAD TO BE PUMPED SEVERAL TIMES OR THE PARKING BRAKE HAD TO BE ACTIVATED TO STOP THE VEHICLE. THE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Hydraulic, Mar 12, 2021
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BREAKS, HYDRAULICS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO WALDORF FORD (2440 CRAIN HIGHWAY WALDORF MD 20601, (301)843- 2400) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.