2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, Jan 28, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING CEASED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT OR THE RIGHT. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT LATER STARTED THE VEHICLE, SHIFTED INTO REVERSE AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 310,000.
Steering, Jan 28, 2020
THE POWER STEERING IN MY 2010 FORD FUSION HAS WENT OUT. THIS IS A DAILY DRIVER FOR MY DAUGHTERS COMMUTE TO COLLEGE. TRYING TO TURN IT IS ALMOST IMPOSSIBLE AND EVEN MORE SO WHEN SHE IS IN THE CROWDED CITY. THERE WAS A RECALL UP TO 2011-2017 ON THIS ISSUE AND THE 2010 NEEDS TO BE INCLUDED!! THIS IS VERY DANGEROUS
Steering, Jan 28, 2020
CAR WAS PARKED. TURN THE CAR ON AND NO POWER STEERING. SUDDEN FAILURE. TOLD TO I HAVE TO GET A NEW RACK AND PINION WHICH IS OVER $2000. THE POWER STEERING CAME BACK ON AFTER THE BATTERY WAS UNPLUGGED OVER NIGHT. SAME PARTS AS THE RECALLED 2011 FORD FUSION. NOW I AM SCARED TO DRIVE THIS CAR AND THE REPAIRS ARE ALMOST MORE THAN THE CAR IS WORTH. 88K MILES ON IT
Steering, Jan 28, 2020
POWER STEERING ASSIST FAULT CAME ON AND I LOST POWER STEERING. FORTUNATELY I WAS IN MY DRIVEWAY AND NOT ON THE INTERSTATE.
Steering, Jan 28, 2020
THE POWER STEERING ASSIST FAULT, THAT IS CURRENTLY ON RECALL FOR 2011 AND UP, IS THE SAME EXACT THING THAT IS HAPPENING TO MY 2010. I NEED THE 2010 TO BE REEVALUATED AND ADDED TO THAT RECALL. I DID NOTHING TO CAUSE THE POWER STEERING TO GO OUT, THIS IS 100% ON FORD. THEY NEED TO FIX THE ISSUE. I HAVE NO POWER STEERING AND IF I WERE TO EVER WRECK DUE TO THIS ISSUE, I WILL INVOLVE LAWYERS AND GET THE FORD NAME INVOLVED. 2010 NEEDS TO BE ADDED TO THE RECALL!!!!!! I AM NOT THE ONLY 2010 WITH THIS SAME ISSUE. IF ITS HAPPENING TO THOUSANDS OF 2010'S, IT IS A FORD RECALL ISSUE. NOT CAR OWNER ISSUE. I NEED THIS PROBLEM FIXED NOW.
Steering, Suspension, Power train, Jan 28, 2020
MY ABS AND TRACTION LIGHT STAYS ON. MY CAR SHIFTS REALLY BAD WHEN I HIT AN HOLE AND WHEN I GO OVER 65 MPH I FELL LIKE I AM LOSING CONTROL.
Steering, Jan 27, 2020
THE POWER STEERING MOTOR WENT AND LOCK THE STEERING WHEEL UP AND SENT ME IN THE OTHER LANE ON CITY ROAD AND GOING STRAIGHT WASN'T TURNING WITHOUT CONTROL NO ONE WAS HURT BUT IT'S VERY UNSAFE AND SHOULD BE DISCUSSED WITH FORD AND HAVE A RECALL TO FIX THIS SO IT DOESN'T HAPPEN TO ANYONE ELSE
Service brakes, Jan 27, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MASTER CYLINDER WAS INSPECTED. THE MECHANIC WAS UNABLE PROVIDE A CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000.
Steering, Jan 24, 2020
POWER STEERING ASSIST MALFUNCTIONED AND WON'T COME BACK ON.
Steering, Jan 24, 2020
IN DECEMBER OF 2018 WHILE CAR WAS IN MOTION; THE POWER STEERING WENT OUT AND WE RECEIVED THE ADVANCTRAC / SERVICE POWER STEERING NOW MESSAGE. IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED REPLACED SO WE REPLACED THE RACK AND PINION. IN OCT; THE POWER STEERING WENT OUT AGAIN WHILE DRIVING AND AFTER DIAGNOSIS; WE HAD THE RACK AND PINION CHANGED AGAIN. IN NOV.; THE POWER STEERING WENT OUT AGAIN WHILE DRIVING. THIS TIME THE MECHANIC ACCIDENTALLY LEFT HIS SCANNER ON THE CAR OVER THE WEEKEND AND IT DRAINED THE BATTERY. WHEN THE MECHANIC CHARGED THE SYSTEM AND STARTED THE CAR; THE MESSAGE "SERVICE POWER STEERING NOW" WAS GONE AND THE POWER STEERING WAS BACK. IN DEC. THE POWER STEERING WENT OUT AGAIN WHILE DRIVING. WE ONCE AGAIN HAD THE RACK AND PINION CHANGED. NOW IT IS JANUARY 24TH AND THE POWER STEERING IS GONE AGAIN. EACH TIME; THE DRIVER OF THIS VEHICLE HAS BEEN LUCKY BECAUSE IT HAS HAPPENED AT LOW SPEEDS. IF THIS HAPPENED WHILE GOING AROUND A CURVE GREATER THAN 45 DEGREES; THIS DRIVER WOULD NOT HAVE BEEN ABLE TO CONTROL THE CAR. NOW ALL WE WANT TO DO IS GET RID OF THE CAR; UNFORTUNATELY, WE CANNOT KEEP THE POWER STEERING FROM GOING OUT AND I WILL NOT PASS THIS ISSUE ON TO SOMEONE ELSE.
Structure, Jan 24, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR HANDLE WAS INOPERABLE. THE CONTACT STATED THAT THE DOOR HANDLES WERE REPLACED BY FORD OF MONROEVILLE, 3696 WILLIAM PENN. HWY, MONROEVILLE, PA 15146 N FOUR SEPARATE OCCASIONS. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,479.
Steering, Jan 24, 2020
THE POWER STEERING COMPLETELY WENT OUT WHILE DRIVING WHICH ALMOST CAUSED ME TO WRECK. AT FIRST, TURNING THE CAR OFF AND RESTARTING IT WOULD FIX THE PROBLEM. NOW IT IS COMPLETELY OUT AND IS ALMOST IMPOSSIBLE TO SAFELY DRIVE. I UNDERSTAND THE 2011 MODEL FORD FUSION ALSO HAD THIS ISSUE, WHICH WAS RECALLED. THE 2010 FORD FUSIONS ALSO NEED TO BE RECALLED. IT IS NOT SAFE TO OUR CHILDREN OR ANYONE ELSE TO RIDE IN THE 2010 FORD FUSION WHEN THE POWER STEERING JUST RANDOMLY GOES OUT.
Service brakes, Jan 23, 2020
WHILE DRIVING AND IMMEASURABLE AFTER AN ANTILOCK BRAKING INCIDENT, BRAKES BECOME VERY SOFT AND THERE IS A LOT MORE TRAVEL WHEN DEPRESSING THE BRAKE PEDAL TO STOP. VEHICLE THEN TAKES LONGER AND A LOT MORE PRESSURE ON THE BRAKE PEDAL TO STOP VEHICLE.
Service brakes, Jan 21, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WENT TO THE FLOOR. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE CONWAY HEATON INC DEALER (502-348-3929, LOCATED AT 810 N 3RD ST, BARDSTOWN, KY 40004) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD NO BRAKES. THE TECHNICIAN REPLACED THE MASTER CYLINDER AND THE HYDRAULIC CONTROL UNIT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 154,493.
Steering, Jan 21, 2020
POWER STEERING ASSIST FAILURE MESSAGE APPEARED IN GAUGE CONSOLE AND POWER STEERING WENT OUT WHILE DRIVING. THE ISSUE WAS NOT ISOLATED TO DRIVING ANY SPEED AS IT WOULD GO OUT AT HIGH AND LOW SPEEDS AS WELL AS WHEN ATTEMPTING TO PULL IN OR BACK OUT OF A PARKING SPOT. FOR AWHILE IT WOULD CLEAR BY PULLING OVER AND POWERING CAR OFF THEN BACK ON. THE MESSAGE NOW STAYS ON ALWAYS AND STEERING CAR IS VEY DIFFICULT. NOW IT ALSO SAYS AN ISSUE WITH ADVANCETRACK AS WELL. MY MECHANIC HAS TOLD ME I NEED NEW RACK AND PINION, TIE RODS, AND AN ALIGNMENT TO FIX ISSUE. I SEE AN OPEN INVESTIGATION AND THAT THIS IS A COMMON PROBLEM WITH MANY OTHER 2010 FORD FUSION OWNERS SO I WANTED TO ADD MY VOICE TO THIS ISSUE AS WELL.
Steering, Jan 20, 2020
I HAVE A 2010 FORD FUSION APPROX 110,000 MILES ON IT. LATELY WHEN I TURN THE KEY ON I AM RECEIVING A "POWER STEERING ASSIST FAULT" MESSAGE. WHEN THIS HAPPENS I CAN NOT TURN THE STEERING WHEEL AT ALL. IT IS COMPLETELY LOCKED UP. I CAN TURN THE KEY OFF AND BACK ON AND THE FAULT MESSAGE IS NOT THERE. IT IS BECOMING MORE FREQUENT NOW. I HAVE READ ON CONSUMER REPORTS THAT THERE HAS BEEN LOTS OF COMPLAINTS ON THIS MATTER. A FEW CASES OCCURRED WHILE THE VEHICLE WAS IN MOTION ON THE HIGHWAY. I HAVE BEEN ADVISED THIS WILL BE A VERY EXPENSIVE REPAIR, ESTIMATED AT $1800. I HAVE ALSO READ THERE WAS AN INVESTIGATION WHICH RESULTED IN A RECALL BUT MY VIN IS NOT ON THAT LIST. I HAVE SPOKEN WITH FORD AND WAS GIVEN A REFERENCE # CAS-25441897-N4L7N3. I FEEL FORD SHOULD BE RESPONSIBLE FOR THIS ISSUE ON MY VEHICLE AS WELL.
Steering, Electrical system, Engine, Jan 19, 2020
LOSS POWER STEERING IN MY 2010 FORD FUSION ON MY WAY TO WORK. ASSIT FAULT CAME ON. THIS IS FREAKING RIDICULOUS THAT FORD IS NOT STEPPING UP AND TAKING CARE THIS. HOW CAN THEY BE SO CARELESS. OTHER ISSUES INCLUDE FRONT SEAT RECLINER DRIVER SIDE. ELECTRICAL ISSUES. ENGINE ISSUES. DISAPPOINTED MY FIRST CAR I PLAYED OFF. NOTHING TO SHOW FOR IT.
Structure, Jan 19, 2020
THE DRIVER SIDE DOOR LATCH IS BROKEN AND IS NOT LATCHING WHICH MEANS THE DOOR IS NOT CLOSING. I DISCOVERED THIS WHEN PARKING MY CAR, EXITING LIKE I HAVE DONE THE ENTIRE TIME I'VE HAD MY CAR, COMING BACK, OPENING THE DOOR, AND GOING TO CLOSE IT AND IT NOT LATCHING. I THOUGHT SOMETHING WAS IN THE DOOR FRAME PREVENTING IT FROM CLOSING BUT UPON LOOKING CLOSELY, THE LATCH IS FREELY MOVING AND NOT LOCKING WITH THE DOOR FRAME. I LOOKED THIS ISSUE UP TO SEE IF IT WAS AN EASY FIX (WHICH IT IS NOT) AND THERE HAVE BEEN OTHER FORD RECALLS FOR THIS SAME ISSUE WHICH MY CAR IS NOT COVERED UNDER. THERE HAVE ALSO BEEN MULTIPLE OTHER FORD CUSTOMERS WITH THE SAME ISSUE WITH ALL DIFFERENT MAKES AND MODELS THAT HAVE THAT ALSO WERE NOT COVERED UNDER THE WARRANTY. THIS IS A HUGE SAFETY ISSUE THAT MANY FORD OWNERS ARE DEALING WITH BUT ONLY SELECT FEW MAKES AND MODELS WERE COVERED UNDER THE RECALL. NOW I HAVE TO BRING MY CAR INTO THE DEALERSHIP AND PAY A HUGE BILL TO GET THIS FIXED EVEN THOUGH THIS SHOULD HAVE NEVER HAPPENED AND IT WAS NOTHING I DID. I DON'T HAVE MANY ISSUES WITH MY FORD, WHICH I CONSIDER MYSELF LUCKY FOR. BUT THIS HAZARDOUS ISSUE NEEDS TO BE RESOLVED. I SPOKE WITH FORD AND THEY SAID THEY CANNOT DO ANYTHING FOR ME SINCE I'M NOT COVERED UNDER THE RECALL.
Other or unspecified, Jan 17, 2020, crash
MY POWER STEERING WHEN OUT IN A CURVE. NO WARNING AT ALL!! I HAD MY MOTHER AND MY 2 YEAR OLD DAUGHTER IN THE CAR AT THE TIME. I SLID OFF THE ROAD AND MESSED UP MY CAR AND HURT ME AND MY MOTHER. MY DAUGHTER THANK GOD WAS NOT HURT THANKS TO HER CAR SEAT. FORD TOLD ME THIS WAS MY PROBLEM! WHY IS THIS CAR NOT RECALLED FOR THIS PROBLEM?
Electrical system, Service brakes, Fuel/propulsion system, Jan 15, 2020
IN MOTION ON HIGHWAY WITH CRUISE CONTROL CAR DASHBOARD SHOWS 'STOP SAFELY NOW' LOOSE ACCELERATION. TURN CAR OFF THEN BACK ON AND CAN DRIVE. CHECK ENGINE LIGHT ON. TOLD VACUUM PUMP CREATING ISSUE. REPLACED AND CAR OKAY. WHILE IN MOTION ON HIGHWAY DURING ACCELERATION 'STOP SAFELY NOW' ENTIRE CAR SHUTS DOWN WHILE DRIVING. LOSS OF BRAKES, STEERING, ACCELERATION. GET CAR TOWED BACK TO SHOP AND TOLD ACID LEAK DEGRADED WIRE HARNESS. BUT ALSO TOLD THEY CAN'T ENSURE THE CAR WILL BE FIXED FROM REPAIRING. HOW DOES A BATTERY LEAK SO BAD WITHOUT ANY CRACKS. NO SHOP CAN CONFIRM THE ACID LEAK IS CAUSING THE BRAKE ISSUE. POSSIBLE ABS MODULE, ELECTRONIC CONTROL, O2 SENSOR REPLACEMENT TOO.
Steering, Jan 15, 2020
POWER STEERING WENT OUT WHILE DRIVING ON HIGHWAY. NOW FORD IS TELLING ME I NEED NEW TIE RODS AND FRONT CONTROL ARM AND IF THAT DOESNT WORK THEY SAID I NEED TO REPLACE RACK AND PINION. EVERYTHING I READ ONLINE TELLS ME IM THAT THIS HAS HAPPENED TO A NUMBER OF PEOPLE WITH SAME VEHICLE.
Steering, Air bags, Electronic stability control (ESC), Jan 15, 2020, crash
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE POWER STEERING AND THE TRACTION CONTROL FAILED CAUSING THE VEHICLE TO CRASH INTO A DITCH. THE CONTACT CRASHED INTO A POLE COMING TO A STOP AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE MAINTENANCE SERVICE TRACK AND THE SERVICE POWER STEERING NOW WARNING MESSAGES ILLUMINATED PRIOR TO THE FAILURE. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. NO MEDICAL ATTENTION WAS REQUIRED AT THE SCENE, HOWEVER, THE MOTHER AND THE CONTACT SUFFERED FROM BACK PAIN AFTER THE CRASH. THE VEHICLE WAS FIRST TOWED TO A TOW YARD AND LATER TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DESTROYED; THE VEHICLE HAD NOT BEEN REPAIRED OR TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THERE WAS A RECALL ON HER VEHICLE NHTSA RECALL NUMBER: 19V001000 (AIR BAGS) .THE FAILURE MILEAGE WAS 188,000.
Steering, Jan 15, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THE POWER STEERING FAILED AS THE SERVICE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (RIVERSIDE FORD LINCOLN 2089 RIVERSIDE DR, MACON, GA 31204) WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER AFTER THE REPAIRS THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.
Service brakes, Jan 9, 2020
TL* THE CONTACT'S DAUGHTER OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT REQUIRED EXTRA EFFORT TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL COLLINS FORD LINCOLN OF LOUISVILLE LOCATED AT 4220 BARDSTOWN RD, LOUISVILLE, KY 40218, (502)459-9550, TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Service brakes, Jan 9, 2020
RECALL: 19S54 IS ONLY ALLOWING FUSIONS MANUFACTURED UP TO 07/09. MY FUSION WAS MADE IN SEPT. AT THE MEXICO PLANT. VEHICLE EXHIBITS EXACT SYMPTOMS AND IS CURRENTLY EXHIBITING THEM. SECOND TIME THIS HAS HAPPENED. LAST YEAR HAD ABS EVENT AND PEDAL TRAVELED FURTHER. VALVE BECAME UNSTUCK BY ITSELF AND WAS FINE UNTIL THE OTHER DAY WHEN ANOTHER ABS EVENT OCCURRED AND PEDAL IS TRAVELING FURTHER NOW. LATEST EVENT, WAS TRAVELING DOWN SLIGHT HILL ON A SNOWY ROAD AND NEEDED TO STOP. IT WAS A LONG ABS EVENT. AFTER COMING TO COMPLETE STOP, WAITED A MINUTE OR SO AND BEGAN TRAVELING WITH TRAFFIC AGAIN. WENT TO SLOW DOWN/STOP AGAIN AND NOTICED PEDAL IS TRAVELING FURTHER. THIS VEHICLE SHOULD BE INCLUDED IN THIS RECALL