2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, Electronic stability control (ESC), Nov 22, 2019
THE POWER STEERING STOPPED WORKING. FOR ABOUT 1.5 MONTHS WHEN I WOULD TURN ON THE VEHICLE THE DASH WOULD NOTIFY OF A POWER STEERING FAULT AND POWER STEERING WOULD NOT WORK (STEERING WHEEL NEAR IMPOSSIBLE TO MOVE). HOWEVER, IF I TURNED THE CAR OFF AND BACK ON THE FAULT WOULD GO AWAY AND POWER STEERING WOULD RETURN TO NORMAL. UNFORTUNATELY NOW THE POWER STEERING IS PERMANENTLY NOT WORKING AND THE CAR IS NO LONGER SAFE TO DRIVE. STABILITY CONTROL WARNING ALSO CAME ON IMMEDIATELY AFTER. EXTREMELY GLAD POWER STEERING DID NOT GO OUT WHILE I WAS DRIVING, IT WOULD HAVE LIKELY CAUSED ME TO CRASH SINCE STEERING IS SO HARD TO USE WITHOUT POWER STEERING. I DID SOME RESEARCH FORD HAS A RECALL FOR THIS EXACT ISSUE FOR THE 2011 AND 2012 FUSIONS BUT NOT THE 2010 BUT APPEARS THE 2010 IS AFFECTED BY THE SAME DEFECT.
Steering, Nov 20, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH AND PULLING INTO THE DRIVEWAY, THE SERVICE POWER STEERING NOW INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL. THE VEHICLE WAS TOWED TO NELSON FORD FERGUS FALLS (2228 COLLEGE WAY, FERGUS FALLS, MINNESOTA 56537, (218) 998-8878) AND FAILURE CODE: AE5Z3504EERM (STEERING GEAR) WAS LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE MANUFACTURER STEERING WHEEL REPAIR PROGRAM DUE TO THE VEHICLE'S MILEAGE. THE FAILURE MILEAGE WAS 180,000.
Steering, Nov 19, 2019
POWER STEERING FAILURE WHILE DRIVING. ALMOST CRASHED INTO ANOTHER VEHICLE. RECALL THIS NOW. 2010 FORD FUSION SEL 155,000 MILES.
Fuel/propulsion system, Nov 19, 2019
FROM A COMPLETE STOP, CAR STUTTERS AND PAUSES BEFORE STARTING TO MOVE AS IF IT'S TRYING TO DECIDE WHICH FORM OF POWER TO USE - THE ELECTRIC BATTERY OR THE ENGINE. THIS HAS BECOME QUITE DANGEROUS BECAUSE IT'S ENOUGH TIME TO BE HIT BY ONCOMING TRAFFIC WHILE NOT BEING ABLE TO MOVE. WHEN IT DOES "KICK IN", IT LURCHES AND MAKES A 'KNOCKING' NOISE. I'M VERY CONCERNED I'M GOING TO BE SMASHED INTO ONE DAY DUE TO IT NOT MOVING. SEARCHING ONLINE AND READING THROUGH THE FORD FUSION FORUMS, I'VE FOUND THAT IT HAS TO DO WITH THE SYSTEM READING THE ELECTRIC BATTERY AGE. THIS STUTTERING HAPPENS ALMOST DAILY NOW. MY COMMUTE IS ALL CITY DRIVING AND HAPPENS WHEN COMING OUT OF A COMPLETE STOP, NO MATTER IF I'M TURNING OR GOING STRAIGHT. I TAKE EXCELLENT CARE OF MY CAR, HAVE OWNED IT SINCE NEW, AND HAVE LESS THAN 60,000 MILES ON IT. I'M HOPING TO BE ABLE TO DRIVE IT FOR A LONG TIME TO COME, BUT, IF THIS CONTINUES, I FEAR I WILL BE INJURED - OR WORSE - DUE TO THIS ISSUE. PLEASE ADDRESS THIS PROBLEM. THERE ARE MANY, MANY FUSION HYBRID OWNERS THAT ARE HAVING THIS PROBLEM, BUT SEEM TO NOT BE GETTING ANY RESPONSE FROM FORD.
Steering, Nov 18, 2019
MY 2010 FORD FUSION'S POWER STEERING WENT OUT AND MADE IT SCARY/VERY DIFFICULT TO DRIVE. I'M GETTING A WARNING OF ELECTRIC POWER STEERING FAULT. I READ FORD HAD PREVIOUSLY RECALLED THE 2011 AND UP, BUT LEFT OUT THE 2010 WHICH WAS HAVING THE SAME PROBLEMS
Steering, Nov 16, 2019
POWER STEERING FAILS AND WARNING MESSAGE APPEARS FOR BOTH POWER STEERING FAILURE AND ADVANCE TRACK FAILURE. PROBLEM IS INTERMITTENT AND OFTEN, BUT NOT ALWAYS, RESOLVES AFTER SHUTTING CAR OFF, WAITING A MINUTE AND RESTARTING. CAR STILL RUNS BUT HAS NOW POWER STEERING AND IS DANGEROUS TO DRIVE.
Steering, Electrical system, Nov 16, 2019
I WAS DRIVING MY 2010 FORD FUSHION IN TRAFFIC WHEN ALL OF A SUDDEN THE STEERING WENT OUT AND IT SHOWED POWER STEERING ASSIST HAD WENT OUT I COULDN'T STEER THE CAR WAS LUCKY I WAS NO BADLY HURT IN THIS CAR I BARELY GOT IT TURN TO GET MYSELF OUT OF TRAFFIC THE VECHILE WAS USELESS AND I WAS GOING THE SPEED LIMIT AT THE TIME I COULD HAVE GOTTEN KILLED IN THIS CAR HAVE TORN LIAMENT IN MY LEFT HAND FROM TRYING TO STEER CAR TO SAFELY GET MYSELF OUT OF TRAFFIC AND I'M A NURSE SO I NEED MY HANDS BOTH OF THEM TO PERFORM MY JOB
Steering, Nov 15, 2019
THE ELECTRIC POWER STEERING GEAR BOX HAS FAILED OVER 3 TIMES FOR MY VEHICLE. AS IN THE LAST 5 MONTHS. I EVEN HAD TO GET NEW PARTS. IT COST ME TOO MUCH MONEY AND I SHOULDN'T HAVE TO BE DISHING OUT $1440 FOR A GEAR BOX PLUS LABOR BECAUSE OF A RECALL THAT COULD HELP BUT YOU GUYS DON'T WANNA DO IT BECAUSE THEN IT WILL COST YOU MORE MONEY. SHOULDN'T HAVE PUT OUT A CAR THAT WAS IN THE GUINEA PIG STAGES WITHOUT A BACK UP. IT'S [XXX]. TWICE I WAS DRIVING WHEN IT FAILED. ONE HIGH WAY AND THE OTHER DRIVING DOWN A CITY STREET GOING 25. AND THE OTHER I JUST TURNED MY CAR ON AND IT FAILED. THEN IT SAT IN THE GARAGE FOR 4 MONTHS BEFORE IT COULD GET FIXED BECAUSE THE PART KEPT FAILING. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Fuel/propulsion system, Nov 15, 2019
CAR NO LONGER CONVERTING TO ELECTRIC VEHICLE AS IT USED TO UNDER SIMILAR CIRCUMSTANCES. ONLY TIME IT SWITCHES TO ELECTRIC VEHICLE IS WHEN BRAKE IS DEPRESSED, COASTING DOWN HILL OR AT A STOP. DEALER HAS RUN FORD DIAGNOSTICS AND HAS NO IDEA WHAT IS WRONG. THE SAME ISSUE IS BEING REPORTED ON VARIOUS WEBSITES.
Electronic stability control (ESC), Nov 15, 2019
CAR IS A 2010 FORD FUSION HYBRID 93KMILE. ON NOVEMBER 14, 2019 AT 7AM, CAR WAS APPROACHING TO A TRAFFIC INTERSECTION. CAR DID NOT STOP WHEN APPLY BREAK HIT ON THE BACK OF VAN STANDING ON THE TRAFFIC LIGHT. USED THE HAND BREAK TO SLOW DOWN AND SINCE THE SPEED WAS LOW WHEN HIT THE FRONT VAN. NO MAJOR DAMAGE OCCUR EXCEPT SCRATCH AND ESCAPED FROM ACCIDENT. TOOK TO FORD DEALERSHIP IN EAST WIDSOR, NJ (HALMAN FORD). AFTER DIAGNOSIS THE RESULT SHOWS THE ABS BREAK CONTROL UNIT IS NOT FUNCTIONING AND SHOULD BE REPLACED. IT COST $1588+ TAX. CALLED FORD. THEY TOLD THEY DON'T HAVE ANY PROGRAM FOR THIS ISSUE AND DON'T PROVIDE ANY ASSISTANCE FOR REPAIR.
Service brakes, Nov 15, 2019
LOSING ALL BRAKES AFTER ABS KICKS IN. WAS TOLD IT NEEDS AN ABS CONTROL MODULE THAT HAS TO BE REPLACED BY THE DEALER.
Steering, Nov 15, 2019
POWER ASSIST WARNING, LOSES POWER STEERING
Steering, Nov 10, 2019
CAR IN PARKING LOT. STARED CAR AS NORMAL. STEERING WHEEL LOCKED UP AND WOULD NOT MOVE. TURNED VEHICLE OFF AND RESTARTED. STEERING NOW NORMAL. CAR WAS NOT IN MOTION AT THE TIME. TOOK TO FORD DEALER (MEYERS FORD, ELKTON) THEY SAY IT NEEDS A RACK AND PINION ASSEMBLY. SEEMS LIKE STEERING WHEEL LOCK DID NOT DISENGAGE. TECH AT FORD DEALER SAID THIS WAS THE 2ND CAR THIS WEEK WITH THE SAME PROBLEM.
Steering, Electronic stability control (ESC), Nov 8, 2019
WHILE DRIVING MY 2010 FORD FUSION THE POWER STEERING STOPPED WORKING AND THE CAR BECAME DIFFICULT TO MANEUVER. THE INFORMATION DISPLAY SAID POWER STEERING ASSIST FAULT. AS I TURNED TO GET OUT OF TRAFFIC A SECOND MESSAGE SAID SERVICE ADVANCETRAC.
Service brakes, Nov 7, 2019
WHEN MY FUSION HITS A BUMP MY BRAKES PEDAL GOES ALMOST TO THE FLOOR. WHEN I BRAKE HARD AND TURN WHEELS MY BRAKE PEDAL GOES ALMOST TO THE FLOOR. WHEN I BRAKE ON WET PAVEMENT MY BRAKE PEDAL ALMOST GOES TO THE FLOOR. WHEN MY BRAKE PEDAL ALMOST GOES ALL THE WAY TO THE FLOOR AND I HAVE TO PUMP MY TO GET THE CAR TO STOP. THE BRAKES GET BETTER IN A FEW DAYS AFTER ABS VALVES CLOSES. THIS HAS BEEN GOING ON FOR OVER TWO YEARS. THIS HAPPEN TODAY WHEN I WAS STOPPING BEHIND A CAR TO MAKE A TURN AND MY PEDAL WENT TO THE FLOOR AND I WAS JUST ABLE TO STOP IN TIME BEFORE I HIT THE CAR. I KNOW THE ABS MODULE NEEDS TO BE REPLACE AT A COST OF $1200 TO ME. I ALSO KNOW THIS A COMMON PROBLEM IN THE FORD FUSION THAT FORD WILL NOT FIX!
Steering, Nov 6, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 60-65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE "ADVANCETRAC SERVICE POWER STEERING NOW" MESSAGE WAS DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 128,005.
Steering, Nov 6, 2019
THE POWER-ASSISTED STEERING FAIL WHILE DRIVING MAKING THE VEHICLES HARDER TO CONTROL AND ALMOST CRASH
Air bags, Other or unspecified, Nov 6, 2019
I DON'T OWN THIS CAR BUT I WAS SERIOUSLY THINKING ABOUT ACQUIRING THIS CAR TILL WHEN I LOOKED UP THE VIN AND IT HAD AN OLD OPEN RECALL ON THE AIRBAGS THAT THE CAR COMPANY SELLING IT SHOULD ATLEAST TELL YOU THERE IS. I REALIZE FACEBOOK MAY NOT BE THE BEST ONLINE SERVICE TO USE TO BUY A VEHICLE BUT THE DEALERSHIP SHOULD HAVE AT THE LEAST MENTIONED THE RECALL AND WHAT THEY SHOULD HAVE ALREADY DONE WAS HAVE IT TAKEN IN AN FIXED FOR THE SAFETY OF ITS CLIENT ITS CRAZY. PLEASE GET AHOLD OF THE DEALERSHIP WHO OWNS THIS CAR AND TELL THEM TO GET THE RECALL TAKEN CARE OFF THANK YOU. THERE ARE CARS THAT HAVE THIS RECALLS THAT SHOULD BE TAKEN CARE OF AS SOON AS THE OBTAINED THEM. I'VE NOTICED THAT FACEBOOKA CAR MARKETPLACE HAS ALOT OF CARS FOR SALE WITH OPEN RECALLS SOME A COUPLE MONTHS OLD AND SOME OVER 10 YEARS OLD PLEASE LOOK INTO THIS DEALERSHIP ON FACEBOOK TRYING TO SELL CARS WITH RECALLS ON THEM AN YOUNG KID OR OLDER LADY MAY NOT EVEN THINK ABOUT LOOKING UP THE VINS TO SEE IF THERE IS AN OPEN RECALL BUY THE CAR AND THEN POSSIBLE DIE OR GET SEVERELY HURT BECAUSE THESE DEALERSHIPS DIDN'T TAKE CAR OF ALL RECALLS THAT OPEN ON CAR ON THERE LOT. I WOULD NEVER EVER SELL SOMEONE A CAR WITH AN OPEN RECALL EVEN IF IT WAS VERY MINOR, SO HOW CAN THESE DEALERSHIPS GO UNCHECKED SELLING OPEN RECALL CARS, HERE'S THE VIN [XXX] PLEASE FOR GOD SAKE MAKE IT TO WHERE NOBODY CAN SELL A CAR ON ANY WEBSITE WITHOUT GETTING IT FIXED OR EXPLAINING THERE IS ONE AND OFFER TO GET IT FIXED BEFORE THEY BUY OR IF THEY BUY GET IT TOWED TO GET THE RECALL FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Nov 6, 2019
MY FRONT DRIVER SIDE TIRE WAS FLAT AFTER WORK. I DROVE IT DOWN THE STREET TO THE GAS STATION TO USE THE AIR PUMP. ON MY WAY THERE, I STARTED GETTING THE 'SERVICE POWER STEERING NOW' AND A ADVANTRAC LIGHT CAME ON AS WELL. I STILL HAD SOME CONTROL SO I PULLED INTO THE GAS STATION AND AIRED UP THE TIRE. HOWEVER, THE SYSTEM NEVER RESET AFTERWARDS. AT THIS POINT, I HAD NO STEERING CONTROL WHATSOEVER. I RESTARTED IT, DISCONNECTED THE BATTERY, CHECKED FUSES, ETC. NOTHING RESTORED THE STEERING TO THE CAR, AND NOW THE CAR IS UNSAFE TO DRIVE.
Steering, Nov 4, 2019
POWER STEERING ASSIST FAULT - CAR BECAME ALMOST IMPOSSIBLE TO STEER. THIS ISSUE HAS BEEN RECALLED BY NHTSA FOR MODEL YEARS 2011 THRU 2013, BUT NOT FOR 2010. THIS IS DESPITE THE FACT THAT THERE HAVE BEEN THOUSANDS OF CASES OF THE SAME ISSUE WITH 2010 AND THAT THIS ISSUE IS A SIGNIFICANT SAFETY RISK. THERE NEEDS TO BE A RECALL ON 2010 MODELS ASAP!
Steering, Nov 3, 2019
I WAS DRIVING MY CAR LIKE NORMAL, AND I LOST ALL STEERING POWER. IT FELT KINDA LIKE MY CAR HAD CUT OFF, BECAUSE OF THE STIFFNESS OF THE STEERING. I WAS PULLING OUT OF A PARKING LOT, ONTO A MAIN STREET WHEN IT HAPPENED. I ALMOST CRASHED INTO PARKED CARS ON THE RIGHT SIDE OF THE STREET (I WAS TURNING LEFT). THE CAR "DINGED" 3 TIMES AND I NOTICED THE CAR SAYS "POWER STEERING ASSIST FAULT & SERVICE ADVANCE TRAC".
Vehicle speed control, Electronic stability control (ESC), Fuel/propulsion system, Nov 2, 2019
I HAD ALREADY GOTTEN MY THROTTLE BODY REPAIRED THE YEAR BEFORE MY CAR STARTED JOLTING AS IF IT WAS MALFUNCTIONING AGAIN. THIS TIME THOUGH THE VEHICLE WOULD JUMP WHEN I TRIED ACCELERATE FROM STOP, RPMS WOULD GO ALL THE WAY UP TO 5 BEFORE SWITCHING GEARS AND THE SPEEDOMETER WOULD MOVE UP AND DOWN WHILE ELECTRICAL LIGHTS FLICKERED. TOOK IT TO FORD AND NOTHING WAS FOUND SO I GOT AN OIL CHANGE AND TRANSMISSION FLUSH. THAT SAME DAY THE CAR STARTED DOING IT AGAIN. I TOOK THE CAR BACK TO FORD THEY OFFERED TO CLEAN THE THROTTLE BODY AND RETURNED THE CAR THE NEXT DAY. NOT EVEN 24HRS AFTER STARTED THE SAME PROBLEM. I TOOK CAR TO AUTO ZONE THEY IMMEDIATELY FOUND AN ERROR FOR THE CAMSHAFT POSITION SENSOR. BROUGHT CAR BACK TO FORD WHERE THEY HAD ME LEAVE IT FOR TWO DAYS FOR THE TRANSMISSION TECH TO LOOK AT IT. THEY THEN SAID OIL HAD LEAKED ONTO THE SENSOR CAUSING THE CAR TO DRIVE THAT WAY. REPLACED THAT AND THE HEAD THAT WAS LEAKING. CAR WAS STILL JOLTING AND DRIVING AS IF THROTTLE BODY WAS MESSED UP BUT WORSE. I BROUGHT MY CAR BACK THAT SAME WEEK THEY FOUND A SENSOR THAT NEEDED TO BE REPLACED IN THE TRANSMISSION. THIS WHOLE WHILE I WAS 8-9 MONTHS PREGNANT AND ENDED UP SPENDING 1200 DOLLARS ON SOMETHING THAT SHOULD'VE BEEN FIXED THE FIRST TIMR AND IN MY OPINION A SIDE EFFECT FROM THE CAR HAVING A DEFECTIVE THROTTLE BODY FOR SO LONG BEFORE THEY ALLOWED IT TO BE FIXED.
Steering, Nov 2, 2019
WHILE DRIVING 35 MPH THE VEHICLE LOST POWER STEERING AND DISPLAYED POWER STEERING ASSIST FAULT WARNING MESSAGE. VEHICLE BECAME VERY HARD TO MANEUVER. POWER STEERING HAS NOT RETURNED TO VEHICLE MAKING IT EXTREMELY HARD TO DRIVE AND PRACTICALLY UNSAFE.
Steering, Nov 2, 2019
WITHOUT NOTICE POWER STEERING FAIL TO PERFORM WHILE DRIVING, IN TWO OCCASIONS I WAS VERY CLOSE TO END IN AN ACCIDENT, GOOD DRIVING SKILL AVOID THIS ACCIDENTS. FORD MADE A RECALL FOR THE 2011 VEHICLE AND NOT FOR THE 2010 WHEN IS EXACTLY THE SAME MECHANICAL PARTS IN BOTH AND THE 2010 PRETTY MUCH HAS AS MANY OR MORE COMPLAINS THAN OWNER OF 2011 AND 2012. IN THE LONG RUN THIS FACTORY DEFECT WILL CLAIM SOME HUMAN LIFE AND FORD WILL HAVE ANOTHER DEAD OVER THEIR SHOULDER. IN ONE CASE THE VEHICLE WAS IN MOTION, IN THE SECOND CASE IT HAPPEN AS SOON I START DRIVING IN MY WAY HOME. IT'S A COMMON MANUFACTURE PROBLEM, FORD KNOWS AS WELL THAN THE GOVERNMENT BUT I'M SURE NOTHING WILL HAPPEN TILL SOMEONE DIE DUE TO THIS PROBLEM. I HAVE CONTACTED THE FORD COMPANY AND THE LOCAL DEALER WITH ABSOLUTELY NO POSITIVE RESULT. SHAME ON FORD AND THE GOVERNMENT. I'M A DISABLE PERSON UNDER PERMANENT DISABILITY AND DRIVE THIS CAR IS PRETTY MUCH AN IMPOSSIBLE UNDER THIS MANUFACTURE MAL FUNCTION RECOGNIZE PROBLEM.
Steering, Oct 30, 2019
POWER STEERING FAULT INDICATOR CAME ON AND THE STEERING WAS INOPERATIVE. SHUT THE CAR OFF, RESTARTED AND THE PROBLEM CLEARED.