2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Service brakes, Jul 25, 2019
THE FIRST TIME THIS HAPPENED, I HIT A POTHOLE. THE BRAKES FELT LOOSE/SPONGY, AND I HAD TO PRESS DOWN ALL THE WAY FOR THE BRAKES TO WORK. I PUMPED THEM A FEW TIMES, AND IT SEEMED TO FIX THE PROBLEM. IT WAS RAINING A BIT THE OTHER DAY. I TURNED, AND BRAKES A LITTLE AND FELT THE ABS KICK IN. AFTER THAT, I WAS COMING TO A STOP LIGHT. I BEGAN TO BRAKE, BUT HAD TO PRESS DOWN ABOUT HALFWAY TO EVEN BEGIN BRAKING, AND ALL THE WAY TO BRAKE COMPLETELY. THIS PROBLEM HAS CONTINUED SINCE THEN, EVEN WITHOUT RAIN
Steering, Jul 24, 2019
POWER STEERING ASSIST FAULT HAPPENED INTERMITTENTLY AT FIRST BUT LAST TIME I STARTED MY CAR A WEEK AGO THE ERROR PERSISTS AND MY CAR NOW HAS NO POWER-STEERING CAPABILITIES. THIS IS A KNOWN ISSUE WITH THE POWER STEERING RACKS SHORTING OUT. I SHOULDN'T BE RESPONSIBLE FINANCIALLY TO FOR THIS REPAIR AS 2011 FUSION TO 2013 WE RECALLED FOR THIS PROBLEM. MY CAR HAS THE SAME ENGINE SO THE RECALL NEEDS TO BE EXPANDED. LUCKILY I WASN'T DRIVING WHEN THIS HAPPENED THUS CAUSING AN ACCIDENT!
Electrical system, Engine, Fuel/propulsion system, Jul 22, 2019
I WAS DRIVING 70 MPH DOWN THE HIGHWAY AND MY CAR JUST QUIT RUNNING. A FEW WARNING LIGHTS CAME ON AND I PULLED OVER TO THE SHOULDER OF THE ROAD. I WAS ABLE TO RESTART THE CAR AND MERGED ONTO THE HIGHWAY; THE CAR QUICKLY DIED AGAIN. I HAD THE CAR TOWED HOME AND WAS UNABLE TO START THE CAR AGAIN SINCE THE ANTI-THEFT LOCK LIGHT WAS ON. I HAD THE CAR TOWED TO A DEALERSHIP AND I AM WAITING TO HEAR BACK FROM THEM.
Steering, Jul 22, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING SEIZED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY HOLMES TUTTLE FORD (660 W AUTO MALL DR, TUCSON, AZ 85705, (866) 999-1384) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTOR WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,863.
Steering, Jul 21, 2019
FORD FUSION POWER STEERING ASSIST FAULT MESSAGE APPEARED ON THE INFORMATION SCREEN. VEHICLE WAS TAKEN TO INDEPENDENT REPAIR SHOP AND REPAIR HAS BEEN ESTIMATED TO BE ABOUT $1400. THIS IS A KNOWN PROBLEM AND THERE IS A RECALL FOR 2011 AND LATER FUSIONS BUT THERE IS NO RECALL ON THE SAME EQUIPMENT AND PROBLEM ON THE 2010 FUSION.
Engine, Jul 19, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE VEHICLE SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT EXITED THE VEHICLE AND ASKED A BYSTANDER FOR ASSISTANCE. THE BYSTANDER OPENED THE HOOD AND DEPRESSED THE MANUAL RESTART BUTTON, WHICH ALLOWED THE VEHICLE TO RESTART AND RETURN TO NORMAL; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY TO THE CONTACT'S HOME. SOUTH BAY FORD (5100 ROSECRANS AVE, HAWTHORNE, CA 90250, (310) 584-7641) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Steering, Jul 18, 2019
POWER STEERING GOES OUT WHEN VEHICLE IS RUNNING AND THEN COMES BACK ON, INTERMITTENT ISSUE.
Electronic stability control (ESC), Jul 17, 2019
WHILE DRIVING ON THE INTERSTATE WITHOUT WARNING THE POWER STEERING SYSTEM FAILED AT A HIGH RATE OF SPEED. THIS DECREASED ITS MOBILITY PLACING ITS OCCUPANTS AT A HIGH RISK.
Steering, Jul 17, 2019
POWER STEERING STOPPED WORKING WITHOUT WARNING WHILE DRIVING. LUCKILY THERE WAS NO ACCIDENT.
Steering, Jul 17, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE POWER STEERING ABRUPTLY FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND DROVE HOME WITH DIFFICULTY. THE CONTACT CALLED GORDIE BOUCHER FORD LINCOLN OF JANESVILLE (2727 US-14, JANESVILLE, WI 53545, (608) 754-5511) AND WAS INFORMED THAT THERE WERE NO ACTIVE RECALLS IN RELATION TO THE POWER STEERING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Air bags, Jul 15, 2019
2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER COULD NOT LOCATE A DEALER. *JS
Power train, Jul 14, 2019
IN RESPONSE TO FREE PRESS NEWS ARTICLE FROM SUNDAY 7/14, I PREVIOUSLY OWNED A 2010 FORD FUSION WITH THE SAME TRANSMISSION ISSUES. FORD CLAIMED THEY INSTALLED THE A FIX FOR THE ISSUE, BUT PROBLEMS PERSISTED. VEHICLE COMPLETELY LOST POWER WHILE ON THE FREEWAY ON MULTIPLE OCCASIONS. PLEASE EXPAND INVESTIGATION TO INCLUDE FUSIONS.
Service brakes, Jul 14, 2019
1ST INCIDENT WHILE TRYING TO MAKE A TURN I APPLIED MY BRAKES AND THE PEDAL WENT TO THE FLOOR I PUMPED THE PEDAL AND WAS ABLE TO SLOW MY VEHICLE TO MAKE THE TURN. IT HAPPENED AGAIN WHILE TRYING TO COME TO A STOP ON A SLIGHT INCLINE TO PARK AGAIN I APPLIED BRAKES AND IT WENT TO THE FLOOR I HAD TO PUMP THE BRAKES TO COME TO A STOP. SECOND INCIDENT 2 WEEKS AFTER THE 1ST WHILE APPROACHING AN INTERSECTION I APPLIED BRAKES AND THE VEHICLE CAME TO A STOP BUT INSTANTLY LOST PRESSURE AND THE PEDAL WENT TO THE FLOOR. MY VEHICLE STARTED ROLLING INTO THE INTERSECTION AND I HAD TO PUMP THE BRAKES TO BE ABLE TO AVOID HITTING ANOTHER VEHICLE. THIS SEEMS TO BE HAPPENING SPORADICALLY. IVE RESEARCHED THE PROBLEM AND IT SEEMS MULTIPLE PEOPLE HAVE HAD THE SAME SERIOUS SAFETY ISSUES WITH THE BRAKES & HAS COST OVER $1,000 TO POSSIBLY CORRECT THE SITUATION.
Steering, Jul 12, 2019
THIS HAS HAPPENED TWICE , DRIVING HOME FROM ALL MY LIGHTS COME ON AND THE SERVICE ADVANCETRAC LIGHTS UP , ALL GAUGES QUIT WORKING ( SPEEDOMETER , TACH , TEMP , GAS ) BUT ENGINE NEVER DIES OR HESITATES , ONCE HOME AND SHUT CAR OFF , IT WILL GO INTO AUTO THEIFT MODE WITH THE RAPID BLINKING LIGHT AND WILL NOT START!!! FIRST TIME IT HAPPEN I WAS ABLE TO DRAIN THE BATTERY SYSTEM AND GET IT STARTED AND TO A FORD DEALERSHIP , BEING THAT IT HAS TO BE SCANNED CAUSE OF THE NO COMMUNICATION WITH THE FORD IDS SOFTWARE WHICH I DO NOT HAVE!!! THEY HAD IT FOR A FEW DAYS AND CHECKED ALL MODULES AND CONNECTORS AND FOUND NO ISSUES BUT PROBLEM WAS GONE AND NO STORED CODES!!! PICKED CAR UP AND 2 DAYS LATER ON MY WAY HOME FROM WORK SAME ISSUE , ALL DASH LIGHTS COME ON , SERVICE ADVANCETRAC AND NO COMMUNICATION ALL OVER AGAIN , GET CAR HOME AND RIGHT BACK INTO RAPID BLINKING THEFT MODE AND NO START , THIS TIME I COULD NOT GET IT STARTED AND TOWED IT BACK TO DEALERSHIP , THIS TIME THEY ARE SAYING THEY THINK IT MIGHT BE THE POWER STERRING MODULE WHICH IS NO SERVICEABLE PART BUILT INTO THE TRW RACK AND PINION THAT HAS BEEN BUILT SINCE 2008 FOR THESE FORDS BUT ONLY 2011-2012 FUSIONS WHERE ISSUED A RECALL ON THIS PART!!! DEALERSHIP SAID THAT THE PROBLEM IS GONE AGAIN AND THEY DID SOME WORK ON THE WIRING ON HARNESS BUT SAID IT WILL PROBABLY COME BACK AND NEED A NEW RACK AND PENION PUT IN!!! I HAVE NO PROBLEM WITH THIS DEALERSHIP , MY PROBLEM IS WHY FORD IS NOT TAKING CARE OF A KNOWN PROBLEM THAT HAS CAUSED COMPLETE STERRING FAILURE AND WRECKS , MY RESERACH HAS FOUND THAT TRW BUILD THIS RACK AND PENION SINCE 2008 FOR THE FUSION AS WELL AS OTHER SIMILAR MODELS , BUT ONLY RECALL ON A FEW MODELS!!! THIS NEEDS TO BE A BROADER RECALL , THIS IS OUR MAIN FAMILY CAR AND NOW I AM BOARDER LINE SCARED TO DRIVE IT UNTIL I KNOW 100% IT IS FIXED AND SAFE TO DRIVE AND CAN'T AFFORD TO REPLACE IT RIGHT NOW!!
Steering, Jul 11, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE POWER STEERING WARNING INDICATOR FLASHED AND THE POWER STEERING FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO AN INDEPENDENT MECHANIC AND THEN TO HER HOME. THE CONTACT CALLED DON GASGARTH'S CHARLOTTE COUNTY FORD (3156 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33952, 888 313-9652) AND WAS INFORMED THAT SHE WOULD HAVE TO PAY FOR A DIAGNOSTIC TEST AND THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS UNKNOWN.
Fuel/propulsion system, Jul 7, 2019
DRIVING DOWN INTERSTATE OR STREET CAR ORANGE WRENCH LIGHT COMES ON CAR GOES INTO LIMP MODE CLOSE TO GETTING HIT
Steering, Jul 2, 2019
I STARTED MY ENGINE IN MY 2010 FORD FUSION, AND THE POWER STEERING ASSIST FAULT WARNING DISPLAYED BY MY CAR GAUGES. THE STEERING WHEEL IS LOCKED UP AND WILL NOT TURN. THE CAR WAS PARKED IN A CITY STREET WHEN I ATTEMPTED TO TURN THE STEERING WHEEL. THANKFUL THIS DID NOT HAPPEN WHILE I WAS DRIVING AND THERE NEEDS TO BE A RECALL ISSUED BY FORD IMMEDIATELY.
Steering, Jul 1, 2019
POWER STEERING WENT OUT UNEXPECTEDLY AT HIGHWAY SPEEDS WITH NO INDICATION.
Steering, Jun 30, 2019
WHILE DRIVING HOME THE STEERING WAS EXTREMELY HARD TO CONTROL. MY WIFE BARELY MADE IT TO IN FRONT OF OUR HOUSE WITHOUT CRASHING. THANK GOODNESS THIS WAS WITHIN CITY STREETS AND NOT ON THE HIGHWAY AT HIGHER SPEEDS. I AM ALSO A REGISTERED LYFT DRIVER AND CAN'T IMAGINE WHAT THE RESULT COULD HAVE BEEN IF THE STEERING HAD FAILED DURING MY WORKING FOR LYFT AND DRIVING INNOCENT PASSENGERS. I TURNED IT IN TO THE DEALERSHIP, AND AFTER HAVING THE AIRBAG RECALL TAKEN CARE OF, THEY CHECKED THE ELECTRIC POWER STEERING SYSTEM. INFORMED ME THAT A GEAR HAD DISINTEGRATED IN THE MOTOR AND THE ENTIRE MECHANISM NEEDED TO BE REPLACED AT A COST OF OVER $2200.00. IN READING ABOUT THE OMISSION OF 2010 VEHICLES AS PART OF FORD'S RECALL, I THINK IT IS OBVIOUS THEY KNOW OF AN EXTENSIVE FAILURE IN CARS BETWEEN 2008 - 2012 THAT THEY ARE NOT WILLING TO FIX, EVEN WHEN IT MAY RESULT IN DEATH OR SERIOUS INJURY.
Steering, Jun 30, 2019
ONCE AGAIN MY POWER STEERING ASSIST QUIT WORKING WITH NO WARNING ALMOST CAUSING ME TO WRECK
Steering, Jun 30, 2019
MY POWER STEERING ASSIST WENT OUT WITH NO WARNING. I ALMOST WRECKED MY CAR WITH MY KIDS IN IT. IT WAS VERY SCARY
Steering, Jun 27, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE STEERING SEIZED AND THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC WAS CONTACTED TO ASSIST WITH THE STEERING. THE MECHANIC MANAGED TO STEER THE VEHICLE AND DRIVE TO THE CONTACT'S HOME. THE MECHANIC DIAGNOSED THAT THE STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FORMER DEALER (J.C. LEWIS FORD HINESVILLE, 309 W OGLETHORPE HWY, HINESVILLE, GA 31313, (912) 257-4833) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL; HOWEVER, THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED PER AN UNKNOWN STEERING RECALL. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 150,000.
Steering, Jun 26, 2019
I WAS DRIVING ON THE FREEWAY AND THE POWER STEERING FAILED. IF MY WIFE WAS DRIVING I FEEL SHE WOULD HAVE BEEN IN AN ACCIDENT AS I COULD HARDLY GAIN ENOUGH STRENGTH TO TURN THE CAR. THE DEALERSHIP SAID THERE WERE RECALLS YET MY VEHICLE DID NOT QUALIFY AS IT WAS BUILT 3 MONTHS TOO SOON. I FEEL THAT THERE WERE STEERING UNITS INSTALLED IN THE 2010 CARS THAT WERE PART OF THE BAD BATCH AND SHOULD HAVE BEEN INCLUDED IN THIS RECALL AND FORD MOTORS MADE AN ARBITRARY DECISION WITHOUT COMPLETE INFORMATION ON THE POWER STEERING UNITS. AS IT WAS IT COST ALMOST $2000 TO HAVE THE DEALERSHIP FIX.
Steering, Jun 26, 2019
WHILE DRIVING DOWN THE ROAD AT SPEED LIMIT OF 55MPH THE POWER STEERING WENT OUT ON THE CAR.WITH NO WARNING. TOOK IT TO R & C MECHANIC DIAGNOSTICS SAID IT THE RACK AND PINION. THEY REPLACED IT.. TWO DAYS LATER THE EXACT SAME PROBLEM WHILE DRIVING.AGAIN WITH NO WARNING. MECHANIC IS REPLACING THE PART BUT WAS TOLD BY THE PARTS DEALER THAT THIS A PROBLEM WITH THE 2010 FUSION AND IT VERY LIKELY COULD HAPPEN AGAIN. HE WAS SURPRISED THERE WAS NO RECALL.IS FORD WAITING FOR A CERTAIN AMOUNT OF PEOPLE TO BE MAIMED OR KILLED BEFORE THEY RECALL AND FIX THIS PROBLEM???
Service brakes, Jun 26, 2019
UNEXPECTED INCREASE OF BRAKING DISTANCE. WHEN DOING A K TURN, I SHOULD BE ABLE TO STOP BUT THE CAR CONTINUE TO ROLLS WHEN BRAKE IS PRESSED TO THE FLOOR. THIS CAUSED ME TO ROLL INTO A CURB. THIS HAPPENS REGULARLY BUT INCONSISTENTLY. THE CAR WAS GOING LESS THEN 5 MILES AN HOUR AND TOOK MORE THEN 5 FEET TO COME TO A COMPLETE STOP WITH THE PEDAL PRESSED ALL THE WAY.