2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, Jun 25, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS PARKED, "POWER ASSIST FAILURE" APPEARED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO LARRY H. MILLER FORD LINCOLN DRAPER (LOCATED AT 11442 LONE PEAK PKWY, DRAPER, UT 84020, (801) 590-0561) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 84,000.
Steering, Structure, Fuel/propulsion system, Jun 21, 2019
1- DRIVER SIDE LOCKED HANDLE BROKEN WON'T LOCKED, 2-CHECK FUEL FILL INLET AND ENGINE LIGHT TURN 3-POWER STEERING PROBLEM
Service brakes, Jun 21, 2019
THERE HAVE BEEN NUMEROUS OCCASIONS WHEN I HIT MY BRAKES AND THE PEDAL GOES ALL THE WAY TO THE FLOOR AND I CANNOT COME TO A COMPLETE STOP. HOWEVER, IF I PUMP MY BRAKES, MY BRAKES USUALLY WORK LIKE NORMAL BUT TYPICALLY I AM HAVING TO SLAM ON THEM WHICH IS DANGEROUS. THIS HAPPENS ANY TIME I WANT TO STOP. IT DOESN'T MATTER IF I AM ON THE FREEWAY OR CITY STREET OR EVEN TRYING TO TURN INTO MY DRIVEWAY.
Steering, Air bags, Jun 20, 2019
I WAS DRIVING THIS CAR ON A CITY STREET WHEN THE 'SERVICE POWER STEERING NOW' LIGHT CAME ON. I COULDN'T TURN THE WHEEL SO I TOOK IT TO PRECISION TUNE AND THEY RESET IT BUT TOLD ME THAT THEY SEE THIS MAKE/MODEL OF CAR WITH THE SAME POWER STEERING ISSUE A LOT AND THAT IF IT HAPPENED AGAIN THAT I WOULD HAVE TO TAKE IT TO THE DEALERSHIP. THAT WAS MONDAY IT IS NOW THURSDAY AND THE SAME 'SERVICE POWER STEERING' LIGHT CAME ON AGAIN! I'M TOLD THAT THE ENTIRE POWER STEERING SYSTEM HAS TO BE REPLACED FOR 1800+
Steering, Jun 19, 2019
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE STEERING WAS INOPERABLE MAKING NOISE AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO SOUTHGATE FORD (LOCATED AT 16501 FORT ST, SOUTHGATE, MI 48195, (734) 282-3636) WHERE IT WAS DIAGNOSED THAT THE TWO UPPER TIE RODS AND FRONT SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. *BF*JB
Fuel/propulsion system, Jun 17, 2019
FUEL TANK CRACK: NHTSA CAMPAIGN NUMBER: 15V793000 SAFETY RECALL 15S34 THIS IS A KNOWN ISSUE FOR THIS MODEL HOWEVER THE RECALL DID NOT INCLUDE MY VIN. THE RECALL INCLUDED 2.5 AND 3.0 LITER ENGINES MINE IS 3.5 LITER V6. I AM HAVING THE EXACT SAME ISSUE AS THE COMPLAINT FILED MAY 2,2019. NHTSA ID NUMBER: 11205410 VEHICLE IDENTIFICATION NUMBER LISTED IN ORIGINAL COMPLAINT 3FAHP0HG2AR**** IF I FILL MY CAR ABOVE A HALF OF A TANK IT LEAKS OUT ALL OVER THE PLACE AND IT LEAKS WHETHER I'M DRIVING OR PARKED.
Steering, Jun 15, 2019
THE FRONT DRIVER'S SIDE TIE ROD END HAS BEGAN TO START A POPPING NOISE AND MUST BE REPLACED DUE TO IMMINENT FAILURE OF STEERING WHICH COULD RESULT IN LOSS OF STEERING WHILE DRIVING CREATING A CRASH THAT COULD CAUSE SERIOUS INJURY AND IN SOME CASES DEATH. I DO NOT DRIVE THE CAR BECAUSE OF THIS POPPING AND I WILL WAIT UNTIL A RECALL.
Steering, Jun 14, 2019
WITHOUT WARNING THE SERVICE POWER STEERING AND SERVICE ADVANCE TRAC BOTH CAME UP ON MY SYSTEM AS I WAS DRIVING. WHEN I GOT HOME I TURNED OFF THE CAR AND WHEN I WENT TO USE MY CAR AGAIN THE POWER STEERING WAS COMPLETELY OFF MY STEERING WHEEL NO LONGER TURNS.
Power train, Air bags, Jun 14, 2019
WELL FOR ONE FORD WAS SUPPPSE TO HAVE DONE TRANSMISSION WORK ON MY CAR TWO YEARS AGO N NOW MY CAR IS DOING THE SAME THING. FOR EXAMPLE IT STARTED WITH WHEN 8N PARK IT ROCKS BACK AND FOWARD MORE THE A INCH IN EITHER DIRECTION. I SEEN WHERE THERE WAS A RECALL ON THE TRANSMISSION FOR THAT VERY PROBLEM BUT IT WAS NEVER FIXED ON MY CAR. SECOND THING IS THERE WERE A RECALL ON MY AIRBAGS , FORD HAD MY CAR FOR 2 WEEKS N SAID THEY FIX THE AIRBAG PROBLEM BUT THAT WAS A LIE. I HAVE PLENTY OF RECORDINGS OF THE PASSENGER AIRBAGS OFF LIGHT STILL COMING ON. SO IF U WOULD BE SO KIND AND GET THESE PROBLEMS N RECALLS TAKING CARE OF IT WOULD BE GREAT THANKS..
Steering, Jun 13, 2019
POWER STEERING FAILURE WITH EXACT SYMPTOMS OF FORDS RECALL ON THE SAME MODEL CARS 2011 AND UP. THIS CAR IS A 2010 MODEL AND DID NOT FALL UNDER THE RECALL, BUT HAS THE SAME SYMPTOMS. REGULARLY LOSES POWER STEERING. RESTARTING THE CAR FIXES THE PROBLEM. HAPPENS MOST OFTEN WHILE STARTING THE CAR, BUT HAS HAPPENED WHILE CAR IS DRIVING ALSO. CAUSES COMPLETE LOSS OF POWER STEERING AND DISPLAYS "POWER STEERING ASSISTANCE FAILURE" ON THE DASH.
Power train, Jun 13, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE CONTACT EXPERIENCED DIFFICULTY SHIFTING THE GEAR FROM PARK INTO REVERSE AND THE VEHICLE BEGAN TO HESITATE. ON ANOTHER OCCASION, WHILE DRIVING 30 MPH AND APPROACHING A STOP SIGN, THE VEHICLE TURNED OFF, BUT WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOORBOARD AND THE VEHICLE FAILED TO RESPOND INITIALLY. THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO DRIVE NORMALLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 148,000.
Steering, Jun 13, 2019
MY CAR, 2010 FORD FUSION SEL, WAS IN MY DRIVEWAY WHEN THE POWER STEERING ASSIST FAULT LITE CAME ON. I WAS UNABLE TO MOVE THE CAR FOR FEAR OF LOSING THE STEERING. I DID TURN THE CAR OFF AND WAITED AND RESTARTED THE CAR AND THE WARNING MESSAGE WAS GONE HOWEVER AFTER DRIVING IT THE MESSAGE REAPPEARED AND IT SEEMS AS THOUGH THE STEERING IS HARD TO MANAGE. AFTER LOOKING ONLINE, I HAVE NOTICED SEVERAL COMPLAINTS FOR THIS SAME EXACT THING.
Steering, Jun 13, 2019
IN 2017 THE POWER STEERING WOULD GO OUT INTERMITTENTLY. TOOK IT IN AND THE WIRE HARNESS WAS MELTING TOGETHER. NOW LESS THAN 2 YEARS LATER THE POWER STEERING IS GOING OUT AGAIN INTERMITTENTLY. HAPPENS MOSTLY IN CITY DRIVING WHICH IS WHEN YOU STEER MORE. GOOGLE POWER STEERING FOR THIS VEHICLE, THEN GET READY...THOUSANDS ARE HAVING ISSUES.
Steering, Jun 13, 2019
I WAS GOING HOME FROM WORK, SITTING AT A STOP LIGHT ON A CITY STREET, A "POWER STEERING ASSIST FAULT" LIGHT CAME ON. WHEN THE LIGHT TURNED GREEN, I TRIED TO TURN TO CONTINUE TO THE FOLLOWING STREET, WELL I COULDNT. MY STEERING WHEEL WAS LOCKED, SO NOW, HERE I WAS STUCK IN THE MIDDLE OF THE INTERSECTION WITH CARS HONKING, HOW EMBARRASSING! WELL SINCE I KNOW A LITTLE BIT ABOUT CARS, I TURNED THE CAR OFF AND RE-STARTED IT, THE STEERING WHEEL WAS STILL STIFF, I HAD TO JERK AND PUT MY BODY WEIGHT TO GET A LITTLE OF LEVERAGE AND TURN IT A LITTLE, I MANAGED TO GET OFF THE STREET AND PARK IT, TOW TRUCK CAME AND GOT IT. SHOULD I HAVE FILED A POLICE REPORT? WHAT IF IT WOULD OF LOCKED UP GOING ON THE HIGHWAY I TAKE TO WORK EVERY DAY? NOW MY CAR IS PARKED AT HOME WAITING FOR ANSWERS. IF MY SHOP FIXES IT, WILL I GET REIMBURSED? ITS URGENT. I UNDERSTAND THERE IS A PENDING RECALL, BUT HOW LONG IS IT GOING TO TAKE TO PROCESS THE RECALL? MY CAR IS A MODEL WITH ELEC. ASSIST RACK AND PINION. MY CAR ONLY HAS 107,000 MILES.
Steering, Jun 12, 2019
A YEAR BEFORE I HAD THE POWER STEERING FIXED. I GOT MESSAGE ON MY DASH BOARD POWER STEERING ASSIST FAULT WHEN I CRUNK MY CAR UP. I TURNED MY CAR OFF AND THEN BACK ON. THE MESSAGE DISAPPEARED AND DID NOT SEE IT AGAIN UNTIL THE FOLLOWING YEAR 2018 WHEN THE MESSAGE APPEARED AGAIN, ONLY THIS TIME IT DID NOT GO AWAY AND I COULD NO LONGER STEER MY CAR. I HAD THE TAKE IT TO FORD SHOP TO HAVE THE POWER STEERING FIXED.
Service brakes, Jun 11, 2019
VEHICLE IN MOTION, AT 35-40MPH WITH THE BRAKE PEDAL TO THE FLOOR, THE VEHICLE WILL TAKE 6-7 CAR LENGTHS TO COME TO A FULL STOP, SLOWLY, WITH NO LOCKING OF TIRES, NO ABS. NO ERROR CODES. SHOP #1 WENT THROUGH BRAKE SYSTEM AND SAID IT SOUNDS LIKE THE HCU IS BAD. FORD DEALERSHIP IS TELLING ME THAT THE BRAKING DISTANCE, RESPONSE (PEDAL TO THE FLOOR) IS NORMAL FOR THIS CAR. AT FREEWAY SPEEDS, THE STOPPING DISTANCE IS SO LONG THERE WOULD BE NO WAY TO AVOID AN ACCIDENT. DEALERSHIP STATES SINCE NO CODES ARE SHOWING, THEY WON'T PHYSICALLY TEST OR WARRANTY THE HCU. THIS IS AN ON-GOING ISSUE WITH THE CAR THAT IS GETTING WORSE OVER TIME. THIS IS A KNOWN ISSUE, WITHOUT CODES, AND HAS RESULTED IN AN INVESTIGATION. RECOMMEND SPEEDING UP THAT INVESTIGATION.
Steering, Jun 11, 2019
DAUGHTERS STEERING WENT OUT LAST NIGHT ON HER 2010 FUSION AND CLUSTER SHOWED A SERVICE POWER STEERING NOW MESSAGE. SHE SAID ALL SHE DID WAS A U TURN TO GO THE OTHER WAY ON THE ROAD AND IT JUST STOPPED STEERING CORRECTLY. STEERING WHEEL JUST GOT TO HARD FOR HER TO TURN IT. SHE CUT THE CAR OFF AND WAITED FOR ME AND MY WIFE TO COME AND GET HER AND HER FRIEND LUCKILY IT WASN'T TO FAR FROM THE HOUSE. I TURNED THE CAR ON AND THE ERROR MESSAGE WAS STILL THERE. SHE WENT WITH MY WIFE WHILE I DROVE THE CAR HOME WAS A LITTLE STIFF TURNING BUT I REMEMBER DRIVING MY GRANDFATHERS TRUCK WITH NO POWER STEERING SO NOTHING I COULDN'T HANDLE. THIS ISSUE IS COMMON FROM FORD AND THE FUSIONS FROM WHAT I HAVE BEEN READING AND FOR THEM TO NOT RECALL THIS MODEL YEAR AND REPAIR THE PROBLEM IS UNPROFESSIONAL. THEY SHOULD INCLUDE THIS MODEL YEAR INTO THE RECALL AND FIX THIS ISSUE. WHAT IF MY DAUGHTER AND HER FRIEND WOULD HAVE BEEN SERIOUSLY HURT, OR ON THE HIGHWAY WHEN THIS OCCURED. THEY WOULD HAVE A LAWSUIT ON THEIR HANDS FOR KNOWING ABOUT THE ISSUE AND NOT DOING ANYTHING TO CORRECT THE PROBLEM ON THIS MODEL YEAR.
Steering, Jun 11, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED. THE CONTACT'S DAUGHTER HAD TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL "POWER ASSIST STEERING FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER WHERE IT WAS DIAGNOSED THAT A NEW STEERING SYSTEM WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST AND THEN BE REIMBURSED BY THE DEALER. THE FAILURE MILEAGE WAS 85,000.
Steering, Jun 11, 2019
POWER STEERING ASSIST FAULT- POWER STEERING WILL FAIL AND CANNOT TURN WHEEL. HAPPENS AT START AND IN MOTION. HAS OCCURRED SEVERAL TIMES OVER THE LAST 6 MONTHS.
Steering, Jun 10, 2019
THIS HAS HAPPENED TWICE JUST RECENTLY (TODAY AND LAST WEEK) WHEN I WAS STARTING THE CAR AND BACKING OUT THE "POWER STEERING" FAILED AND THERE WAS A ERROR MESSAGE ON THE DASH DISPLAY SAYING IT HAD A FAILURE, THANKFULLY NOT WHILE I WAS DRIVING AS I HAVE READ OTHER COMPLAINTS REGARDING THIS ISSUE. WHY IS FORD NOT FIXING THIS ISSUE HAS IT HAS WITH OTHER YEAR MODEL FUSIONS, THIS COULD RESULT IN AN ACCIDENT AND ALSO SEEMS TO COST QUITE A BIT TO REPAIR WHICH SHOULD NOT BE MY RESPONSIBILITY SINCE IT APPEARS TO BE A MFG DEFECT.
Air bags, Jun 10, 2019
TAKATA RECALL. ARE CAR HAS BEEN RECALLED FOR THE TAKATA AIRBAG RECALL. AFTER PLACING NUMEROUS CALLS AND PROVIDING EVERY POSSIBLE PIECE OF INFORMATION I CAN NOT GET FORD MOTOR COMPANY OR THE DEALER TO RESPOND TO THE RECALL.THE DEALER IS FEDUKE FORD, VESTAL NY. I HAVE NOW RECEIVED ANOTHER NOTICE NEW YORK STATE DMV ALSO STATING THE IMPORTANCE OF GETTING THE RECALL DONE UNDER THREAT OF EMINENT DEATH AND STILL CAN NOT GET ANY RESPONSE FROM FORD. IS THERE ANYTHING THAT CAN BE DONE?
Service brakes, Jun 6, 2019
SHORTLY AFTER THE ABS OF THE CAR WAS ACTIVATED ON LOOSE GRAVEL, MY BRAKE PEDAL FADED AND ULTIMATELY WENT TO THE FLOOR FORCING ME TO USE THE EMERGENCY BRAKE TO STOP THE CAR TO AVOID GOING THRU AN INTERSECTION, POTENTIALLY CAUSING AN ACCIDENT. PEDAL BRAKING POWER IS ALMOST NON-EXISTENT. THERE WERE NO WARNING LIGHTS, AND THE CAR REPORTS EVERYTHING IS FINE WITH THE BRAKING SYSTEM.
Steering, Jun 5, 2019
DRIVING DOWN A BUSY FREEWAY, MY POWER STEERING GOES OUT! I HAVE MULTIPLE SCLEROSIS AND IT MAKES MY ARM STRENGTH SEVERELY DEPLETED. JUST TRYING TO PULL OVER I ALMOST CRASHED INTO MULTIPLE VEHICLES. I CAN NO LONGER DRIVE IT.
Service brakes, Jun 5, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED. THE CONTACT HAD TO SLAM ON THE BRAKE PEDAL WITH EXCESSIVE FORCE TO STOP THE VEHICLE. THE FAILURE OCCURRED MORE THAN ONCE. MULTIPLE MESSAGES AND UNKNOWN WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING "SERVICE ADVANCETRAC" AND "SERVICE BRAKES". THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW ANTI-LOCK BRAKE SYSTEM CONTROL MODULE WAS NEEDED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Air bags, Jun 5, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). POMPANO FORD (2741 N FEDERAL HWY, POMPANO BEACH, FL 33064, (954) 773-9486) WAS IMMEDIATELY NOTIFIED WHEN THE RECALL NOTICE WAS RECEIVED AND AN APPOINTMENT WAS SCHEDULED; HOWEVER, THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.