2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Service brakes, Jul 25, 2024
I am experiencing long brake pedal travel similar to recall 19S54, yet my car has not been recalled.
Steering, Jul 22, 2024
While driving, I suddenly loss control of power steering, making the control of the vehicle impossible. The electric power assist warning light came on. THIS IS A KNOWN PROBLEM with FORD'S TRW MADE EPAS power assisted steering unit. There have already been recalls for 2011,2012 and other years. Why not for 2010?
Steering, Jul 19, 2024
Loss of power steering; and is available for inspection. Stopped working mid drive; confirmed with code U3000. Not inspected by Ford nor will dealership fix because of no recall. While driving dashboard gave service Advance Trac . The same issue the 2011 and 2012 Fusions had a recall for but the 2010 have the same issue and Ford wont recall. (Found that a fault in the programing caused a false negative shutting off power steering) 1579 complaints but Ford wont recall 2010's. Customers have had steering rack replaced only for the issue to come back; Ford discovered a flaw in the programing. Ive had the codes cleared and it drives fine for 160 or so miles then fails (3times). 2011/2012 recall had the new program uploaded to correct issue ;why not 2010? 2010 has same exact issue even the miles at (total) when failure happens is in line with 2011/2012
Steering, Jul 15, 2024
The steering rack and pinion has failed the message Service power steering now has accumulated it wasn’t there before I’ve had the car for a lil over a year and have had no problems the other day I pulled in at a gas station and lost all control to steering my vehicle
Electrical system, Engine, Fuel/propulsion system, Jul 14, 2024
Driving on the highway in the fast lane, vehicle suddenly lost all power. A message on the car said “ pull over safely “. No prior warning of anything wrong with the vehicle. I managed to dodge traffic with my hazard lights on and came to a stop on the side of the highway. I inspected the car with no signs of anything wrong. I shut down the car and restarted. Everything came back on and was drivable. This caused me to look online, only to discover that other people are having the same problem as I have described. TOTAL LOSS OF POWER. This is a very dangerous situation to be in, not able to keep moving on a very busy highway.
Service brakes, Jul 9, 2024
When stepping on the brake pedal, it goes all the way to the floor. I have to pump the brake and then sometimes, it will stop. There were no warning lights. The brakes were replaced but the problem still happened. I had my car towed to the closest Ford dealership. They replaced the Master Cylinder and it still happened. They have now replaced the HCU. My VIN number was not included in the recall NHTSA Campaign #19V904000 which was for EXACTLY what was happening with my car.
Steering, Jul 1, 2024
The Power steering pump is electrical which makes it more expensive and a higher chance of being at risk on the road because the steering wheel can stop working while you’re driving!!! It costs over $2,000 to fix and instead of having a recall for it you continue to keep putting consumers in danger! It starts off with replacing a battery then all of a sudden something is wrong with the electrical wiring, either recall it or put Ford out of business
Power train, Jun 28, 2024
124k miles on my Fusion. My wife's car, she doesn't beat on it. Had street cleaning, had to move to other side of street, went around the block. Had very little acceleration, jerking, by the time I made it around the block an Orange Wrench came on to the dash. ( If this would of started on the express way, I wouldn't be alive to report it) Car was fine the 2 days prior, drove it, had it washed, taken in for emissions test. The following day took it in to get the wrench code scanned by my regular mechanic P2701-00 transmission friction element b apply time range/performance My mechanic told to take it in to a few Trans shops to get it checked out to see what they say. Need to replace the entire Trans... Looking at 3500.00 minimum. Unfortunately the trans problem is commonly known now for these years on the fusion. This is something a recall is needed for.
Service brakes, Jun 18, 2024
WHEN TRYING TO STOP , EVEN APPLYING PRESSURE TO THE BRAKE PEDAL, TAKES A WHILE TO STOP! CONTACTED FORD BEFORE FILING THIS REPORT AND SEARCHING IN INTERNET FOR RECALLS ON THE BRAKE SYSTEM, THERE WAS A REPORT BY CR, THAT ON FORD FUSION MODEL AND FEW OTHER MOTHERS, FORD HAS RECALLED ABOUT 600000 CARS, BUT DIDN'T PROVIDE ME WITH A RECALL CODE FOR A FAULTY BRAKE SYSTEM VALVE THAT DOESN'T FUNCTION PROPERLY! Summary Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly. BUT EVIDENTLY IT DOESN'T COVER 2010 MODELS, PERHAPS SOMEBODY SHOULD LOOK INTO IT, SINCE THE WHOLE SYSTEM IS FAULTY. THANK YOU
Service brakes, Jun 18, 2024
Applying brakes on wet pavement. ABS brakes failed. Brake peddle went to floorboard. Braking over uneven surfaces,suchas a speed bump, will also cause ABS to fail, with brake peddle going to the floorboard.
Wheels, Jun 14, 2024
Multiple wheel studs have snapped in half, almost losing my wheel completely. This happened on all 4 wheels.
Steering, Structure, Service brakes, Jun 14, 2024
Couldn't move steering wheel all of a sudden, drove to store and when I got back in my car, I couldn't turn the wheel and had to get it towed. Nothing happened or changed on the way to the store. When car was first bought, steering would lock up while driving on highway and almost caused accidents multiple times.
Fuel system, Gasoline, Jun 10, 2024
The contact owns a 2010 Ford Fusion. The contact stated that while refueling the vehicle, there was an abnormal hissing sound coming from the gas tank. The contact stated that while the vehicle was parked, he observed condensation under the rear passenger’s side tire. Additionally, the contact stated that while inspecting the vehicle, he observed three cracks on the fuel tank underneath the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 180,000.
Steering, Fuel/propulsion system, Jun 10, 2024
My 2010 Ford fusion has no power steering and I believe a fuel injector problem. The service power steering message appears the engine light is on. I was told it had something to do with needing a fuel injector. This problem needs to be recalled ASAP
Structure, Jun 6, 2024
The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was at the dealer for an oil change and tire rotation, the contact was informed that the tires were unable to be rotated due to severely corroded rear jacking points, preventing the vehicle from being placed on the car lift. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was 109,755.
Steering, Jun 6, 2024
The power steering pump has been replaced twice myself at home project for my son then I have a few buddy’s that also have power steering issues with the same year and a lot of people online claiming this as well this needs to be fixed immediately
Steering, Structure, Wheels, Jun 4, 2024
ALL OUT MOTORS IN CLIO MICHIGAN KNOWINGLY SELLS EXTREMELY DANGEROUS AND UNSAFE VEHICLES, TAKES ADVANTAGE OF YOUNG WOMAN WITH [XXX] SON AND TAKES EVERY DOLLAR OF HERS FOR A CAR THAT IS FAR FROM DRIVEABLE AFTER ONLY A C MONTH OR TWO AND HAS BEEN HIGHLY UNSAFE AND UNRELIABLE AND UNPREDICTABLE SINCE PURCHASE, DEALER REFUSED TO PROPERLY RESPOND TO SITUATION AND HARASSED THE MECHANIC WHO INSPECTED IT AFTER PURCHASE WHEN DEALER WAS CONFRONTED ABOUT SAFETY ISSUES. Every time there was any miniscule imperfection in the road, I would lose control of steering and the car would move into other lanes, unable to immediately correct it. Missing lug nut due to stud snapping off, when trying to replace it, all studs also broke off. All bolts in front caliper and caliper brackets also broke off, along with rear caliper snapping 3 days after vehicle purchase. Car is not drivable after having it 3 months. Multiple times while driving on highway the car would malfunction and lose power or steering wheel would lock up. These problems EASILY could've resulted in death and I have a [XXX] son who is always with me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service brakes, Jun 1, 2024
there is a recall for 2010 ford fusion for the abs hydraulic control unit release date December 18, 2019 nhtsa campaign number 19v904000 i found this recall after my 2010 ford fusion experienced brake pedal to floor with almost no stopping power. i called the local dealership vogler ford of carbondale il and they told me my vin # is not part of this recall even though im experiencing the exact reason the recall was issued. ford motor company of dearborn they were of no help and was told to contact nhtsa the vehicle is still having the same braking issues
Other or unspecified, Service brakes, May 22, 2024
Brakes are spongy and need to be pumped to stop vehicle in a timely manner. Brake fluid flush, brake pads and rotors did not solve the problem. The 2010 Ford Fusion SE has a recall dealing with a similar issue, but my specific VIN is not a part of the mass recall. No warning lamps or messages came on, but the brake pedal almost goes all the way to the floor to stop the vehicle. My safety and another cars safety were at risk because my brakes do not respond quickly enough to come to a complete stop if someone drives out in front of me or if I am simply coming to a stop at a red light or parking. I will be taking my car to the nearest Ford dealership in the next 2 days to have the braking system inspected and confirmed.
Steering, May 21, 2024
Electric power steering assist goes out this is a problem and should be recalled. It is on 2011 and up but not the 2010 . The manufacturer is no help
Service brakes, May 20, 2024
Traction control system warning along with notification to check advanced break system. Below is the diagnosis from dealership. This matches with known issue for safety recall 19S54. My car was manufactured approximately 20 days after the window for this recall however it is the exact same issue. Dealer would not repair under recall nor Ford as a goodwill repair. DIAGNOSE AND REPLAC HCUY AND HIDRAULIC MODULE CODE B1342
Service brakes, May 12, 2024
ABS MODULE IS NOT WORKING. THIS IS HAPPENING TO NOT JUSY MY VEHICLEHOWEVER MANY AS I CAN SEE ONLINE AND WHEN FORD IS TOLD SOMETHING IS WRONG WITH IT THEY SAY ITS NOT ON THE RECALL LIST. THIS IS VERY DANGEROUS AS I ALMOST GOT IBTO A VERY BAD ACCIDENT BECAUSE THE BRAKES WENT TO BEING OK TO SPONGY AND HAD TO PUSH TO THE FLOOR TO STOP THIS CAR. SOMEONE NEEDS TO FIX THIS OR IT WILL END IN SOMEONE GETTING SERIOUSLY HURT OR DYING BECAUSE OF THIS SITUATION.
Steering, Apr 25, 2024
The contact owns a 2010 Ford Fusion. The contact stated while driving at approximately 35 MPH, the "Service Power Steering" warning light flashed on the instrument cluster. The contact stated that the steering wheel felt as if it had seized, and excessive force was needed to turn the steering wheel. The contact pulled over and turned off and restarted the vehicle; however, the vehicle failed to regain power steering functionality. The contact left the vehicle on the side of the road. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred several times prior to the failure however, after turning off and restarting the vehicle, the vehicle had regained power steering functionality. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.
Suspension, Apr 24, 2024
Bad sub frame transmission mount. Engine shake about pop out
Steering, Apr 19, 2024
The contact owns a 2010 Ford Fusion. While the contact's mother was driving at approximately 30 MPH, the steering wheel seized, and the "power steering assist fault" message was displayed. The contact's mother struggled to maneuver the steering wheel to the right and while the vehicle was pulled to the side of the road, the vehicle rolled into a ditch. No injuries were sustained. The vehicle was towed to the contact's residence. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact discovered NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer was made of the failure. The failure mileage was approximately 130,000.