2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, Dec 18, 2018
POWER STEERING ASSIST FAULT
Steering, Dec 18, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING SEIZED. THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Air bags, Dec 17, 2018
MY CAR HAS A AIRBAG RECALL NOTICE, I HAVE BEEN WAITING FOR A REPAIR ON MY CAR FOR MONTHS, I HAVE THE RENTAL CAR BUT I RECEIVED A CALL TODAY FROM THE LOCAL DEALERSHIP THAT I HAVE TO RETURN THE RENTAL TOMORROW BUT THEY CANNOT GIVE ME A ETA ON THE REPAIR FOR MY CAR? ALL THEY TOLD ME IS THAT THEY WOULD NO LONGER PAY FOR THE RENTAL AFTER TODAY. I HAVE A FAMILY OF 5 SO I'M NOT SURE HOW I CAN PUT MY FAMILY IN MY CAR AND BE SAFE? MY RECALL NUMBER NHTSA 16V-384. I WAS HOPING SOMEONE CAN GIVE ME DIRECTION ON THIS. I CALLED FORD MOTOR COMPANY AND WAS TOLD THAT I WOULD HAVE TO ASK FOR A EXTENSION FROM THE SAME DEALERSHIP THAT TOLD ME I HAVE TO RETURN THE RENTAL CAR IN LESS THAN 24 HOURS. THEY TOLD ME THEY DO NOT GET INVOLVED IN PRIVATELY OWNED DEALERSHIPS. WASN'T FORD MOTOR COMPANY THE ONE THAT HAD THE RECALL????
Power train, Dec 17, 2018
MY ELECTRONIC POWER STEERING WENT OUT ON THE FREEWAY. IT'S A KNOWN PROBLEM WITH THE ELECTRONIC POWER ASSISTED STEERING.
Air bags, Dec 17, 2018
AIRBAGS IN MY CAR ARE DEFECTIVE, HAVE CALL THE DEALERSHIP AT LEAST 4 TIMES ABOUT GETTING THEM REPLACED UNDER NHTSA RECALL# 16V384.
Steering, Dec 17, 2018
JUST LIKE OTHERS HAVE SAID THE POWER STEERING IN MY WIFE'S CAR WENT OUT. THANK GOODNESS SHE WAS PARKED WHEN IT WENT OUT DUE TO THE FACT WE ARE DRIVING OUR 16 MONTH OLD AROUND IN IT. ALSO JUST LIKE THE OTHERS WE HAVE BEEN TOLD IT WOULD BE AROUND 1,500.00 TO 1,800.00 DOLLARS TO REPAIR.
Steering, Suspension, Dec 16, 2018
AFTER 3 YEARS OF THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCE TRAC WARNING MESSAGES THE CAR FINALLY HELD THE CODE LONG ENOUGH FOR FORD TO DIAGNOSE THE CODE. THERE ARE 4 CONTROL ARMS AND THE POWER STEERING RACK THAT ARE BAD IN THE CAR NOW AND FORD WANTS $2875 TO MAKE THE REPAIR WHICH I CANNOT AFFORD AND NOW HAVE A USELESS CAR.
Fuel/propulsion system, Dec 14, 2018
FILLED CAR WITH GAS A COUPLE OF WEEKS AFTER REPLACING CANISTER PURGE VALVE BEGAN TO SMELL FUEL. I TOOK THE CAR INTO THE DEALER ON 14 DECEMBER 2018 FOR THE AIR BAG RECALL AND ASKED TO HAVE THE FUEL SMELL CHECKED. THE TECHNICIAN TOLD THE TANK WAS CRACKED AND NEEDS REPLACING. HE SHOWED ME WITH THE CAR ON THE RACK THAT FUEL WAS LEAKING FROM THE TOP OF THE TANK.
Steering, Dec 14, 2018
THE STEERING FREEZES WHEN WE ARE DRIVING AND WE CANNOT TURN THE CAR. IT IS VERY SCARY SO ARE NOT DRIVING THE CAR NOW. THE LOCAL FORD DEALERSHIP SAID IT WOULD BE $2000 REPAIR.
Steering, Dec 14, 2018
POWER STEERING FAILED AND WAS REPORTED EARLIER THIS YEAR. COMPLAINT NO. 11090283. SUBSEQUENT TO INITIATING THE COMPLAINT I DID HAVE THE POWER STEERING RACK REPLACED A THE FORD DEALERSHIP WHERE THE CAR WAS PURCHASED. TOTAL COST FOR REPLACEMENT WAS $1618.37. I CALLED FORD CORPORATE AND EXPLAINED THE SITUATION. I WAS ADVISED TO KEEP MY INVOICE AND WOULD BE REIMBURSED IF THERE IS A RECALL. WITH SO MANY COMPLAINTS OF THIS NATURE (STEERING FAILURE) WHEN WILL THE NHSTA DIRECT FORD TO INITIATE A RECALL?
Steering, Dec 13, 2018
POWER STEERING FAILED. MY CAR NOW HAS AROUND 182,000 MILES. 3 WEEKS AGO I STARED HAVING ISSUES WITH THE POWER STEERING LOCKING UP WHEN STARING MY CAR ON NOV 28TH. I TURNED THE KEY OFF AND I STARTED THE CAR WITH ALL WORKING OK. BUT SOMETHING SEEMS WILL GO WRONG SOON AND NEED REPAIRS A FORD DEALER RAN A TEST. TEST RESULTS FROM MY FORD DEALER SHOWED I NEED A NEW POWER STEERING SYSTEM COSTING ME AROUND $1,800. I UNDERSTAND FORD RECALLED 2011 FUSIONS INCLUDING THOSE BUILT IN SEPT OF 2010. BUT NOT ANY 2010 FUSIONS BUILT EARLIER THAT SAME YEAR.
Air bags, Dec 13, 2018
IT HAS BEEN 11 MONTHS SINCE THE RECALL (MANUFACTURER RECALL NUMBER 18S01, NHTSA RECALL NUMBER 18V046) WAS MADE AND THERE IS STILL NOT A FIX/RESOLUTION.
Air bags, Dec 13, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (TED RUSSELL FORD, 9925 PARKSIDE DRIVE, KNOXVILLE, TN 37922) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Wheels, Dec 13, 2018
RECALL 11S23 DOES NOT FIX LUG STUD FRACTURE CAUSING WHEEL SEPARATION,RECALL WAS DONE YET AFTER DONE 4 OF 5 LUG STUDS BROKE OFF WHILE DRIVING RIGHT HAND FRONT AND 2 ON LEFT FRONT WHEEL . DRIVING STRAIGHT ON FREEWAY. COULD CAUSE LOSS OF LIFE
Steering, Dec 13, 2018
I LOST MY POWER STEERING WITH NO NOTICE AND WAS UNABLE TO CONTROL THE VEHICLE.. GOOD THING THIS HAPPENED AS I WAS PULLING INTO WORK NOT WHILE I WAS ON THE HIGHWAY. THE POWER STEERING ASSIST FAULT LIGHT CAME ON AND I LOST ALL CONTROL OF THE CAR. MY VEHICLE ONLY HAS 49K MILES. I SEE THIS IS A KNOWN ISSUE BUT FORD HAS NOT RECALLED THE 2010? FORD NEEDS TO TAKE ACCOUNTABILITY!
Steering, Dec 12, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 5 MPH, THE SERVICE ELECTRICAL POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE AND THEN THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Air bags, Dec 12, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BRADLEY FORD LINCOLN, 1690 INDUSTRIAL BLVD, LAKE HAVASU CITY, AZ 86403, (928)-855-1191) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT AIR BAG WAS REPAIRED. *JB
Service brakes, Dec 12, 2018
I HAVE A 2010 FORD FUSION SE WHERE THE ENTIRE BRAKING SYSTEM LITERALLY FAILED WHILE RUNNING MY ERRANDS. THE BRAKE PEDAL WENT ALL THE WAY TO FLOOR WHEREBY I HAD TO USE THE EMERGENCY BRAKE TO STOP. FORTUNATELY I DID NOT HIT ANYONE OR ANYTHING. THE LOCAL FORD DEALERSHIP EVENTUALLY DIAGNOSED THE "HYDRAULIC CONTROL UNIT" HAD COMPLETELY FAILED. READING ONLINE, IT IS MY UNDERSTANDING THAT THIS HAS BECOME A NATIONAL PROBLEM REGARDING THESE PARTICULAR FORD VEHICLES AND QUITE A FEW PEOPLE UNFORTUNATELY HAVE HAD ACCIDENTS SINCE THEY COULD NOT STOP PROPERLY IN TIME. IT APPEARS THIS HAS / COULD BECOME A VERY DANGEROUS SITUATION FOR OTHERS ON THE ROAD. CARS SHOULD BE ABLE TO STOP PROPERLY AND A CAR WHOSE ENTIRE BRAKING SYSTEM FAILS WITHOUT NOTICE COULD SERIOUSLY HURT / PERHAPS KILL SOMEONE. WE WOULD GREATLY APPRECIATE IT IF A NATIONAL RECALL WAS ORDERED BY THE NHTSA. THANK YOU FOR YOUR TIME AND ASSISTANCE.
Service brakes, Dec 12, 2018
BRAKE PEDAL WAS PRESSED ALL THE WAY TO THE FLOOR BOARD OF THE CAR AND THE CAR DID NOT REACT WELL TO STOPPING AS MY DAUGHTER APPROACHED A STOP LIGHT. SCARY NONTHELESS. NORMAL BRAKING WORKED AFTER THAT ONE INCIDENT. ANYWAY WE BROUHT TO PRIVATE MECHANIC TO CHECK THINGS OUT AND HE DID NOT FIND ANYTHING WRONG WITH BRAKE LINE OR PADS. STILL SCARY TO THINK THIS MIGHT HAPPEN AGAIN.
Steering, Dec 12, 2018
I WAS DRIVING HOME FROM THE DOLLAR STORE ABOUT THREE MILES AWAY FROM MY HOME AND AS I WAS DRIVING DOWN THE HILL HEADED TOWARDS MY HOUSE A LIGHT CAME ON IN THE DASH BOARD. THE NEXT THING THAT HAPPEN WAS A WARNING CAME ACROSS THAT READ " SERVICE POWER STEERING NOW". LUCKILY I WAS NOT VERY FAR FROM AND WAS ABLE TO MAKE IT INTO MY DRIVEWAY. I HAVEN'T DROVE THE CAR SINCE THE INCIDENT THINKING MAYBE IT WOULD RESET, BUT IT HASN'T AND THE STEERING WHEEL WILL NOT EVEN TURN NOW.
Air bags, Dec 11, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V04600 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (WETZEL FLEET, 4500 NATIONAL RD E, RICHMOND, IN 47374, (888) 797-6982) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 11, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COURTESY FORD (837 PHILLIPS BLVD, SAUK CITY, WI 53583, 608-643-8553) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Dec 11, 2018
MY CAR COMPUTER IS GIVING ME WARNING POWER STEERING FAULT WHICH IS BEEN RECALLED FOR 2011 TO 2015 MODELS. THESE REFUSE TO FIX MY MODEL BECAUSE IT IS A 2010 THIS IS A FACTORY DEFECT AS WELL
Air bags, Dec 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PENSKE FORD (8970 LA MESA BLVD, LA MESA, CA 91942, (619) 464-7777) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Dec 10, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED RIGHT AFTER THE VEHICLE WAS STARTED FROM A PARKED POSITION. ALSO, THE POWER STEERING INDICATOR ILLUMINATED REGARDING A POWER STEERING ASSIST FAULT ERROR. ONCE THE CONTACT WAS DRIVEN HOME, IT WAS RESTARTED AND OPERATED NORMALLY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,800. *TT CONSUMER STATED FAILURE OCCURRED AS DESCRIBED ON REVERSE SIDE. ALL POWER ASSIST FAILED VEHICLE HOME TURNED OFF - RESTARTED AND STEERING WORKED, HAVEN'T HAD PROBLEM SINCE. FORD RECALLED 2011-2015 SAME PROBLEM.*JB