2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Service brakes, Dec 10, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FELT SPONGY AND FAILED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED AND THE BRAKES NEEDED TO BE BLED. THE REPAIRS WERE COMPLETED, BUT THE FAILURE RECURRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 62,000.
Steering, Dec 10, 2018
WHILE DRIVING THE CAR IN TOWN, THE POWER STEERING WAS LOST AND A CORRESPONDING ERROR LIGHT ILLUMINATED ON THE DASH "SERVICE POWER STEERING NOW". THE CAR BECAME VERY HARD TO MANEUVER AFTER THE LOSS OF THE POWER STEERING SYSTEM. THANKFULLY MY WIFE WAS NOT DRIVING THE CAR AT THE TIME AS I DON'T SHE COULD HAVE APPLIED THE AMOUNT OF FORCE TO SAFELY MANEUVER THE CAR OUT OF TRAFFIC.
Wheels, Dec 10, 2018
WHEEL STUDS HAVE BROKEN WHILE BEING SERVICED BY FORD, THEY HAVE BROKEN OFF WHEN I'VE REMOVED THE WHEELS, THEY HAVE BROKEN OFF WHEN INDEPENDENT REPAIR SHOPS HAVE REMOVED THE WHEELS. FORD COVERED THIS UNDER 11S23 (NHTSA 11V574000). HOWEVER, MY VEHICLE WAS MANUFACTURED DURING THE DATES SPECIFIED BY FORD, HAS THE WHEELS WHICH EXHIBIT THE PROBLEM, AND HAS EXPERIENCED THIS PROBLEM MULTIPLE TIMES. FORD SAYS MY VIN DOES NOT MATCH ONE OF THE RECALLED VEHICLES. I HAVE PAID TO HAVE THE WHEEL STUDS REPLACED, ON MULTIPLE OCCASIONS.
Wheels, Dec 10, 2018
WHEEL STUDS BREAK OFF. THE WHEEL STUDS HAVE BROKEN OFF MULTIPLE TIMES WHILE BEING TORQUED DOWN AT THE DEALERSHIP. THEY HAVE BROKEN OFF WHEN I'VE REPLACED A TIRE, THEY HAVE BROKEN OFF WHEN OTHER REPAIR SHOPS HAVE WORKED ON THEM. I HAVE ALREADY HAD THEM REPLACED TWICE, AND NEED TO HAVE THEM REPLACED A THIRD TIME.
Service brakes, Dec 9, 2018
THE BRAKE PEDAL SUDDENLY WENT ALL THE WAY TO THE FLOOR. BROUGHT THE CAR TO THE LOCAL FOR DEALER AND THEY DIAGNOSED THE PROBLEM AS BRAKE PADS AND ROTORS, OBVIOUSLY PADS AD ROTORS HAVE NOTHING TO DO WITH THE BRAKE PEDAL GOING TO THE FLOOR WHILE BRAKING. I DID RESEARCH AND TESTING ON THE CAR AND FOUND THE CAUSE OF THE ISSUE. THE CAUSE IS A FAILED ABS PUMP. APPARENTLY THIS IS A WELL KNOWN FAILURE IN FORD FUSIONS AND CAN AND DOES CAUSE COMPLETE LOSS OF BRAKING LEADING TO ACCIDENTS. THE ABS SYSTEM THAT FORD DESIGNED AND INSTALLED IN THE FUSION HAS A MAJOR SAFETY DEFECT, IN THAT IF THE ABS PUMP HAS AN INTERNAL LEAK THEN WHEN THE BRAKE PEDAL IS DEPRESSED THE BRAKE FLUID IS ALLOWED TO FLOW PASSED THE ABS PUMP, ALLOWING THE BRAKE PEDAL TO GO TO THE FLOOR. WHEN THE BRAKE PEDAL GOES TO THE FLOOR BAKING IS LIMITED OR NON EXISTENT. PLEASE DO AN INTERNET SEARCH AND YOU WILL SEE THAT THIS IS A COMMON OCCURRENCE THAT FORD HAS NOT ADDRESSED AND HAS NOT TRAINED IT TECHNICIANS TO IDENTIFY. MY CHILDREN DRIVE THIS CAR AND I FOUND OUT ABOUT THIS ISSUE BY DRIVING THE CAR TO THE DEALERSHIP FOR THE AIRBAG RECALL. PLEASE DO SOMETHING ABOUT THIS ISSUE
Steering, Electrical system, Dec 9, 2018
AFTER GETTING OFF OF THE INTERSTATE AND HEADING TO DINNER WITH MY GIRLFRIEND, EVERYTHING WAS OKAY AND RUNNING SMOOTH. WHILE HEADING BACK HOME, THE "SERVICE ADVANCTRAC" AND "SERVICE POWER STEERING" LIGHTS COME ON UNEXPECTEDLY. SO, I PULL OVER, TURN OFF THE CAR AND TURN IT BACK ON. THIS SOLVED NOTHING, FURTHERMORE IT MADE THE ISSUE EVEN WORSE. SIMPLY SEARCH "2010 FORD FUSION" ON GOOGLE AND YOU'LL SEE MANY STORIES JUST LIKE MINE IN A MATTER OF A FEW SCROLLS. THE WORST PART OF THIS WHOLE THING ISN'T EVEN THE HUNDREDS AND HUNDREDS OF DOLLARS THAT MUST BE PUT INTO THE REPAIR. IF MY POWER STEERING WOULD HAVE WENT OUT WHILE I WAS ON THE INTERSTATE, I WOULD NOT BE HERE TODAY TO TELL MY STORY. SO, WHAT'S IT WORTH TO YOU, FORD? IS MY LIFE WORTH THE $1,500 TO YOU OR WILL YOU LET THIS CONTINUE TO HAPPEN UNTIL A LIFE IS TAKEN?... BUT THAT QUESTION MIGHT UNFORTUNATELY BE TOO LATE.
Steering, Dec 9, 2018
I HAVE HAD MY POWER STEERING REPLACED B4 AT FORD OF VENTURA THEY TOOK ABOUT 2 MONTHS TO FIND THE CORRECT ELECTRICAL POWER STEERING RACK FOR MY VEHICLE NOW THE POWER STEERING RACK IS OUT AGAIN AND THEY REFUSE TO FIX IT BECAUSE I FILED WITH THE BETER BUISNES BUREAL ABOUT RECENTLY BEING OVERCHARGED FOR A IGNITION SWITCH I WOULD LIKE MY POWER STEERING TO WORK CAN IT PLEASE B REPLACED!?
Steering, Dec 9, 2018
THE STEERING LOCKED UP AND WAS AN INDICATOR THAT THE STEERING NEEDED TO BE SERVICED NOW! SO CANT STEER THE VEHICLE. I WAS AT WORK TO LEAVE AND COULDN'T MOVE THE STEERING WHEEL. I HAD ALL I COULD TO MOVE IT OUT OF THE WAY. VERY DANGEROUS NEEDLESS TO SAY.
Service brakes, Dec 8, 2018
TAKATA RECALL BRAKES COMPLETELY WENT OUT. NO PRESSURE IN THE PEDAL. IF IT WASN'T FOR THE EMERGENCY BRAKE I WOULD OF HIT ANOTHER VEHICLE WITH MY CHILDREN IN THE CAR. I HAVE DONE RESEARCH AND IT HAS SHOWED MULTIPLE COMPLAINTS ABOUT THIS ON GOING ISSUES WITH THE BREAKS IN THE FUSIONS AND MILAN'S.
Service brakes, Dec 8, 2018
WHILE DRIVING NORMALLY ON ANY TYPE OF ROAD AND COMING TO A STOP WHEN BRAKES ARE APPLIED, PEDAL WILL SOFTLY GO TO THE FLOOR ALL THE WAY AND CAR WILL NOT STOP UNLESS PUMPED A FEW TIMES. THIS STARTED HAPPENING AFTER A MONTH WHEN I BOUGHT THIS CAR FROM LANG AUTOS IN LYNNWOOD, WASHINGTON. FIRST TIME IT HAPPENED WHEN I HAD TO STOP ABRUPTLY AND THERE WAS GRAVEL ON THE ROAD WHICH ENGAGED ABS. AS SOON AS ABS WAS ENGAGED BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND MY CAR HARDLY STOPPED CAUSING ME TO RUN A RED LIGHT. I WAS ALMOST ABOUT TO RUN INTO A PEDESTRIAN. THIS IS A PERMANENT ISSUE AND I HAVE HAD ROTORS BRAKE PADS CALIPERS CHECKED. I HAVE ALSO HAD THE BRAKES BLED AND TESTED FOR ANY LEAKS. IT CAME OUT NEGATIVE. MASTER CYLINDER WORKS FINE AND THERE IS NO LEAKS IN BRAKE LINE. NO LEAKS IN ANY JOINTS THAT CONNECTS TO MASTER CYLINDER AND ABS MODULE. I HAVE HAD MY CAR TESTED AND SEEMS LIKE THE ISSUE COMES FROM ABS MODULE/CONTROLLER THAT MIGHT NEED A REPLACEMENT. IT IS A VERY COSTLY PART PLUS LABOR COSTS ARE HUGE. ON TOP OF THAT I HAVE ALREADY SPENT HUNDREDS OF DOLLARS IN DIAGNOSING CAUSE AND REPLACING PARTS THAT ARE NOT RELATED TO ACTUAL COST.
Steering, Dec 8, 2018
THE ELECTRONIC POWER STEERING WENT OUT WHEN PULLING IN TO A PARKING LOT RESTAURANT WITH NO WARNING. AS THE VEHICLE WAS SLOWING DOWN AND THE TURN WAS ALREADY MADE OFF THE HIGHWAY, THE POWER STEERING STOPPED WORKING. PARKED THE CAR ATE AND CAME BACK OUT TO SEE IF THE PROBLEM WAS JUST A RANDOM ISSUE, IT WAS NOT. THANKFULLY THE PARKING LOT WAS EMPTY AS IT COULD HAVE CAUSED AN ACCIDENT.
Service brakes, Dec 8, 2018
ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT IS FAILING. I HAVE READ MULTIPLE REPORTS OF OTHERS AND THIS SHOULD BE RECALLED. CAUSES BREAKS TO GET SPONGY AFTER A SMALL SLIDE ON THE ROAD. I WAS ON MY ROAD, SLID ON ICE ABOUT 3 FEET AND AFTER THAT THE BREAKS WENT SPONGY.
Service brakes, Dec 8, 2018
PARKING BRAKE WILL NOT RELEASE IN COLD WEATHER. THIS HAS HAPPEN ON SEVERAL OCCASIONS. IN SOME CASES THE ONLY ALTERNATIVE WAS TO DRIVE THE CAR CAUSING BRAKE TO GET HOT.
Steering, Dec 7, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE MESSAGE "FIX POWER STEERING" ALSO APPEARED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (LIBERTY FORD, 3101 CENTER RD., BRUNSWICK, OH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Steering, Dec 7, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ELECTRIC POWER STEERING (EPS) FAILURE AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD EXTREME DIFFICULTY MANEUVERING THE STEERING WHEEL WHEN THE FAILURE OCCURRED AND THE EPS WARNING INDICATOR ILLUMINATED. THE DEALER (MCLARTY DANIEL FORD LINCOLN, 2609 S WALTON BLVD, BENTONVILLE, AR 72712, (479) 250-0922) WAS NOTIFIED. THE DEALER DID NOT LOOK FOR A DIAGNOSTIC TROUBLE CODE AND STATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Wheels, Dec 6, 2018
THE WHEEL LUG STUDS ARE BREAKING (INFERIOR METAL) RECALL 11S23 WAS COMPLETED BUT DOES NOT REPLACE ALL LUG STUDS JUST BROKEN ONES .YESTERDAY 4 OF 5 ON FRONT WHEEL BROKE IN HALF. RECALL SHOULD REPLACE ALL LUG STUDS.DRIVING ON FREEWAY 55 VIBRATION OCCURED STOPPED VEHICLE AND TOWED TO FORD. NOT COVERED BY RECALL
Electrical system, Air bags, Engine, Dec 6, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE MANUFACTURER ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE DUE TO THE RECALL. THE CONTACT STATED THAT THE PART WAS AVAILABLE, BUT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DRIVEN FOR SIX MONTHS AND BECAME TOTALLY INOPERABLE. THE CONTACT STATED THAT THE BRAKES HAVE RUSTED OUT, THE ACCELERATOR AND BRAKE PEDALS GO DOWN TO THE FLOORBOARD WHEN DEPRESSED, AND THERE WAS AN ABNORMAL OIL ODOR COMING FROM INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT CALLED ELDER FORD (9560 N FLORIDA AVE, TAMPA, FL 33612, (813) 498-0779), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 98,196.
Air bags, Dec 6, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLUE SPRINGS FORD (3200 NW SOUTH OUTER RD, BLUE SPRINGS, MO 64015, (816) 229-4400) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Wheels, Dec 6, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE CHROME CAP COVER OVER THE LUG NUTS EXPANDED ON ALL FOUR TIRES. AS A RESULT, THE LUG NUTS WERE DAMAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE LUG NUTS NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Air bags, Dec 5, 2018
FORD DEALER SHIPS ARE NOT HONORING FORDS SETTLEMENT REGARDING RENTAL CARS. WHEN COMPLAIN TO FORD ABOUT DEALERSHIPS BASICALL TOLD TOO BAD. CAN'T HELP YOU. EVEN THOUGH THEY DO NOT HAVE THE PART IN STOCK, CLAIM THEY HAVE TO ORDER IT. MAYBE IN 3-6 WEEKS THEY MAY GET THE PART.
Air bags, Dec 4, 2018, crash
TAKATA RECALL, THE VEHICLE WAS IN MOTION THEN LOST CONTROL THEN THE AIRBAG EXPLODED CAUSING THE CAR TO DERAIL OFF THE STREET HITTING A LIGHT POST AND RESIDENTIAL FENCE. THE VEHICLE WAS A COMPLETE LOST.
Steering, Dec 4, 2018
UPON STARTING THE CAR THE WARNING LIGHTS STARTED TO GO OFF SAYING THERE WAS A "POWER STEERING ASSIST FAULT". AT THAT TIME, THERE WAS NO POWER STEERING. THE CAR COULD STILL BE OPERATED BUT WAS VERY DIFFICULT TO STEER.
Steering, Dec 4, 2018
WHILE DRIVING KIDS TO SCHOOL CHECK AUTOTRAC AND CHECK POWER STEERING LIGHTS ACTIVATED. AFTER DROPPING KIDS OFF AND ARRIVING HOME, CAR WAS TURNED OFF. CAR WAS STARTED AGAIN TO TAKE TO GARAGE TO BE CHECKED, BUT WIFE COULD NOT TURN WHEEL. HUSBAND WITH MUCH EFFORT DROVE 1/4 MILE TO GARAGE. UPON CHECKING W/GOOGLE HAVE FOUND HUNDREDS OF SAME COMPLAINTS, SOME INVOLVING ACCIDENTS.
Steering, Dec 4, 2018
SUDDEN FAILURE OF THE POWER ASSISTED STEERING WITH THE SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC NOW MESSAGES. FULLY REVERTING TO MANUAL STEERING WITH NO WARNINGS UNTIL THE EVENT OCCURRED. AT THE TIME OF THE FAILURE THE CAR WAS TRAVELLING ON A STRAIGHT SECTION OF A PAVED ROAD AT ROUGHLY 35 MPH.
Steering, Dec 4, 2018
THE STEERING ASSIST AND ADVANCE TRAC BOTH CAME ON AND POWER STEERING NO LONGER FUNCTIONS. IT HAS BEEN FUNCTIONING FINE FOR THE LAST 8MONTHS I HAVE OWNED THE VEHICLE.