2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Air bags, Nov 13, 2018
TAKATA RECALL. I AM STILL WAITING FOR MY FORD DEALER TO REMEDY THIS ISSUE. THE LAST TIME I CALLED THEM I WAS TOLD THAT THEY STILL DON'T HAVE THE PARTS AND WOULD NOT HAVE THEM UNTIL DECEMBER OR LATER. IN THE MEANTIME, I AM AFRAID TO TAKE PASSENGERS BECAUSE OF THE POTENTIAL DANGER.
Steering, Nov 12, 2018
I HAVE A FORD FUSION 2010 .THE PROBLEM WITH IT IS THE POWER STEERING ASSIST FAULT.REALLY DANGEROUS TO DRIVE SPECIALLY IN FREEWAYS BECAUSE YOU CANNOT MANEUVER THE VEHICLE AND CAN CAUSE ACCIDENT OR DEATH.SO EXPENSIVE TO SHOULDER THE EXPENSES SPECIALLY IT'S NOT A REGULAR MECHANICAL PROBLEM.PLEASE INCLUDE INTO YOUR RECALL THE YEAR MODEL OF FORD FUSION 2010.BECAUSE I FOUND OUT THE RECALL WAS FOR FORD FUSION 2012 AND UP.
Air bags, Nov 12, 2018
AIRBAG SAFETY RECALL 16S26 I CONTACTED BEACH FORD IN MYRTLE BEACH REQUESTING RENTAL CAR 7/11/18, I CALLED FOR PARTS REPLACEMENT APPOINTMENT 11/12/18. NO PARTS ARE AVAILABLE, NO RENTAL CARS AVAILABLE.
Air bags, Nov 11, 2018
TAKATA RECALL. I WAS FIRST NOTIFIED OF THE TAKATA RECALL IN FEBRUARY 2018. FORD TOLD ME THAT THEY WOULD BE REPLACING THE AIRBAG IN THE THIRD QUARTER OF 2018 WHICH WAS SEPTEMBER. WE ARE NOW INTO THE 4TH QUARTER OF 2018 AND NOTHING HAS BEEN DONE TO REPLACE THE AIRBAG. I WOULD LIKE TO KNOW WHY THEY ARE PLACING MY LIFE IN JEOPARDY BY TAKING SO LONG TO MANUFACTURE A REPLACEMENT AIRBAG.
Air bags, Nov 11, 2018
TAKATA RECALL: AS INSTRUCTED BY THE WEBSITE HTTPS://WWW.NHTSA.GOV/RECALLS, IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. FORD MOTOR CO INFORMED US ABOUT THIS ISSUE IN JANUARY 2016. IT HAS BEEN ABOUT SIX MONTHS FROM TODAY, NOVEMBER 11 2018, SINCE WE WERE TOLD WE WOULD BE CONTACTED WHEN THE DEALERSHIP GETS THE PARTS FOR THIS REPAIR. ALMOST THREE YEARS LATER AND WE STILL HAVEN'T HEARD FROM THE DEALER OR FORD. WHAT CAN BE DONE?
Air bags, Structure, Nov 10, 2018
TAKATA RECALL I HAVE TWO COMPLAINTS. 1) TAKATA RECALL, FORD SENT ME THE NOTICE ABOUT 3 YEARS AGO AND FORD RECALL AND FORD MECHANIC SHOP SAID THAT FORD HAD NOT MADE ANY REPLACEABLE AIR BAGS THESE PAST THREE YEARS. I JUST CALLED THIS WEEK. 11/2/18. AGAIN NO AIRBAGS HAD BEEN MADE. THE VEHICLE COULD BE EFFECTED WITH DRIVING OR STATIONERY. ANOTHER PROBLEM WITH THIS CAR IS THAT IF I PARK ON MY DRIVEWAY AND IT RAINS WHEN I OPEN THE DRIVER DOOR I SEE WATER ALL AROUND THE DOOR JAMB.
Service brakes, Nov 9, 2018
I WAS DRIVE THROUGH LINE WITH MY FOOT ON THE BRAKE AND MY BRAKE PEDAL ALL OF THE SUDDEN WHEN ALL THE WAY TO THE FLOOR. I TRIED TO 'PUMP IT' AND IT STAYED FLOPPY. I PARKED MY CAR, SET MY E-BRAKE AND TURNED IT OFF. WHEN I RESTARTED IT, IT WORKED AGAIN. ONE WEEK LATER WHILE DRIVING APPROXIMATELY 35 MPH I WENT TO STOP AS I WAS APPROACHING TRAFFIC AND MY BRAKE COMPLETELY FAILED, GOING TO THE FLOOR ONCE AGAIN. I TRIED PUMPING IT AND IT WAS COMPLETE TO RESPONSE LESS. I PULLED MY E-BRAKE AND VEERED INTO A NEARBY PARKING LOT NARROWLY AVOIDING AN ACCIDENT. A MESSAGE ACROSS THE DASH READ 'BREAK SYSTEM FAILURE'. WE TOOK IT IN THE NEXT DAY, THE MESSAGE WAS GONE, ALL VISUAL COMPUTER CHECKS WERE FINE. THE MECHANIC KEPT IT SEVERAL DAYS AND PUT OVER 30 MILES ON IT WITHOUT AN ISSUE. I'M SCARED TO DRIVE IT NOW AS I HAVE READ THAT THERE ARE MANY REPORTS OF THIS PROBLEM WITH THIS CAR.
Air bags, Nov 9, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BAXTER FORD SOUTH (9203 S 145TH ST, OMAHA, NE 68138, (402) 896-6000) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED AIR BAGS WERE NOT REPLACED. *JB
Air bags, Nov 9, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 255-3100) STATED THAT THE PART WAS UNAVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THERE WAS ALSO NO MENTION OF A LOANER VEHICLE OPTION. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Air bags, Nov 9, 2018
TAKATA RECALL - I RECEIVED NOTICE OF THE RECALL IN AUGUST OF 2018. NO PARTS ARE AVAILABLE AT MY LOCAL DEALERSHIPS TO COMPLETE THE REMEDY, AND I AM TOLD THE PARTS WILL LIKELY NOT BE AVAILABLE BEFORE THE END OF THE YEAR. FORD SEEMS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME.
Air bags, Nov 8, 2018
TAKATA RECALL: I HAVE WAITED TOO LONG FOR THE FIX!
Air bags, Nov 8, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (ED WITTMEIER FORD LINCOLN, 2288 FOREST AVE, CHICO, CA 95928, 1-(530) 895-8181) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD BEEN WAITING FOR THE PART FOR OVER TWO YEARS. A LOANER VEHICLE OPTION WAS NOT DISCUSSED WITH THE DEALER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Nov 7, 2018
DRIVER SIDE DOOR WILL NOT OPEN FROM THE INSIDE. IT WILL LOCK AND UNLOCK, HANDLE WILL MOVE, DOOR WILL NOT OPEN. I HAVE TO OPEN THE WINDOW AND USE THE HANDLE ON THE OUTSIDE OF THE CAR. THIS IS HAZARDOUS TO BE TRAPPED INSIDE OF MY CAR IN AN EMERGENCY.
Steering, Nov 7, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S SON WAS DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND IT BECAME DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. WORTHINGTON FORD (LOCATED AT 2950 N BELLFLOWER BLVD, LONG BEACH, CA 90815, (562) 420-3333) WAS CONTACTED, BUT THE MANUFACTURER WAS NOT. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.
Air bags, Nov 7, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (BELL FORD, 1200 NJ-27, COLONIA, NJ 07067) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT UPDATED 12/20/18*JB
Air bags, Nov 7, 2018
TAKATA RECALL IS NOT AVAILABLE YET FOR ME TO GET.
Wheels, Service brakes, Nov 6, 2018
ABS MODULE SEEMS TO CAUSE RANDOM LOSS OF BRAKING -- VEHICLE STARTS BRAKING NORMALLY, THEN SUDDEN LOSS OF HYDRAULIC AND PEDAL GOES ALMOST TO FLOOR BEFORE SOME BRAKING RESUMES. IT'S A RELATIVELY INFREQUENT PROBLEM ( FOUR TIMES IN 6 MONTHS) WITH NO APPARENT TRIGGER, AND HAS HAPPENED WHEN PULLING STRAIGHT INTO A PARKING SPOT, STOPING FOR A STOPLIGHT, AND TURNING OFF OF A FREEWAY ONTO AN OFF-RAMP. WEATHER CONDITIONS DURING OCCURERENCES WERE DRY AND SUNNY TWICE, RAINING ONCE, AND OVERCAST AND ABOUT 50 DEG F ON THE MOST RECENT (OCT. 10, 2018) OCCASION. AN UNRELATED MATTER HAS TO DO WITH THEIR WHEEL LUG NUTS. THEY HAVE A TWO-PART CONSTRIUCTION, AND THE OUTER LAYER SWELLS SO THAT IT CANNOT BE SERVICED USING THE OEM TIRE CHANGING HARDWARE SUPPLIED WITH SPARE TIRE.
Air bags, Nov 6, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE DEALER (DIERS FORD LINCOLN, 2445 N BROAD ST, FREMONT, NE 68025, 402-721-1471) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Nov 6, 2018
TAKATA RECALL. FORD IN A NUMBER OF COMMUNICATION EXPRESSED THAT PARTS TO SATISFY THIS RECALL WOULD BE AVAILABLE DURING THE SECOND OR THIRD QUARTER OF 2018. IN A CONVERSATION WITH FORD CUSTOMER SERVICE, FORD ADVISED PARTS ARE NOT YET AVAILABLE AND NO CERTAINTY OF DELIVERY DATE. BELIEVE GOVERNMENT SHOULD REQUIRE FORD TO PROVIDE AN UPDATED STATUS.
Air bags, Nov 5, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JOHN MYERS FORD (16634 NORTHWEST FWY, HOUSTON, TX 77040, (713) 766-3600) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND STATED THAT THE CONTACT WAS ADDED TO THE WAITING LIST. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Nov 5, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE SAME FAILURE OCCURRED MULTIPLE TIMES. THE DEALER (LARRY H. MILLER SUPER FORD, 1340 SOUTH 500 WEST, SALT LAKE CITY, UT 84115) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. *TT*JB CONSUMER STATED STEERING WAS AT FAULT. *JB
Air bags, Nov 5, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GWINNETT PLACE FORD (3230 SATELLITE BLVD, DULUTH, GA 30096, (404) 418-6877) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Nov 5, 2018
TAKATA RECALL HAVE ATTEMPTED TO HAVE SEVERAL FORD DEALERS PROVIDE RENTAL CAR UNTIL AIRBAGS ARE AVAILABLE. NONE WILL HELP
Steering, Nov 4, 2018
WHILE DRIVING MY 2010 FORD FUSION THE STEERING WHEEL FROZE AND I WASN'T ABLE TO MANEUVER IT, ALMOST COST ME TO HAVE AN ACCIDENT. FOUND OUT THAT IT IS THE POWER STEERING. THIS IS A VERY DANGEROUS SITUATION. I HOPE THAT NHTSA COULD PLEASE DO AND INVESTIGATION BEFORE ANY PERSON COULD REALLY GET HURT. I WAS VERY SCARE SINCE I HAD MY CHILD IN THE CAR.
Structure, Nov 4, 2018
THE DRIVER SIDE FRONT DOOR LOCK AND HANDLE TO OPEN THE DOOR STAYS OUT. IT WILL NOT LOCK OR OPEN FROM THE INSIDE, HAVE TO ROLL DOWN THE WINDOW AND OPEN IT FROM THE OUTSIDE AND US MY KEY TO LOCK THAT DOOR ONLY. THE REST OF THE DOORS LOCK WITH THE AUTOMATIC KEY LOCK. I WAS IN PARK, WITH THE CAR RUNNING AND TRIED TO OPEN IT AND IT WOULD NOT OPEN FROM THE INSIDE. ## VIN PASSED ## FORD FUSION 2010 ##