2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Air bags, Jun 5, 2018
"TAKATA RECALL" I RECEIVED A RECALL NOTICE FEBRUARY 2018 STATING THERE HAD BEEN A RECALL ON THE PASSENGER SIDE AIRBAG, AND I WOULD BE NOTIFIES WHEN PARTS BECAME AVAILABLE TO FIX THE ISSUE. I HAVE SINCE THEN RECEIVED A LETTER STATING PARTS ARE UNAVAILABLE, AND FORD IS OFFERING RENTAL CARS UNTIL PARTS DO BECOME AVAILABLE. I HAVE BEEN TRYING TO GET THIS SOLVED FOR A WEEK NOW, AND MY LOCAL FORD DEALER JUST KEEPS SAYING THEY WILL GET BACK TO ME. THIS IS MY ONLY FORM OF TRANSPORTATION, AND I HAVE TWO KIDS THAT TRAVEL IN THIS CAR WITH ME. I FEEL LIKE EVERYDAY DRIVING IN THIS UNSAFE VEHICLE, IS A THREAT TO ME AND/OR MY CHILDREN, AND NOTHING IS GETTING RESOLVED, DUE TO AN OVERWHELMING LIST, BUT I SHOULDN'T HAVE TO WORRY EVERYTIME I DRIVE.
Steering, Electrical system, Jun 5, 2018
MY POWER STEERING WENT OUT IN MARCH OF 2016. I HAD TO PAY OUT OF POCKET BECAUSE THERE WAS NOT A RECALL ON THE 2010'S JUST THE 2011 AND 2012'S. WELL HERE IT IS, 2018 AND MY POWER STEERING WENT OUT AGAIN... I CANT SEE MYSELF PAYING ANOTHER $1500 FOR SOMETHING THAT IS OUT OF MY CONTROL. SEEMS AS IF IT HAPPENS WHILE THE CAR IS SITTING. I CAN RECALL DRIVING AND A LIGHT CAME ACROSS MY DASH. I DIDN'T KNOW WHAT THE LIGHT MEANT AND I DIDN'T NOTICE ANY CHANGE WITH MY CAR UNTIL THE NEXT MORNING WHEN I TRIED PULLING OUT OF MY DRIVEWAY. ITS EXTREMELY DANGEROUS!!!
Steering, Jun 4, 2018
I TURNED IN MY FORD FUSION AFTER ALL THE GAUGES STOPPED MOVING AND I LET THE COMPUTER TURN ON. WHEN I DID THIS THE WARNING ABOUT SERVICE ADVANCED TRAC BLINKED ON AND SAID POWER STEERING ASSIST FAULT. I TURNED OFF MY VEHICLE AGAIN AND SAME THING. THE ERROR CODE HAS NOT GONE AWAY AND MY VEHICLE NO LONGER HAS POWER STEERING.
Steering, Air bags, Jun 3, 2018
NO ACTION FROM DEALER FORD I RECEIVED RECALL LETTER SINCE 2016 NOW I HAVE NEW COMPLAINTS REGARDS TO POWER STEERING ASSIST FAULT SERVICE ADVANCETRAC
Steering, Jun 2, 2018
2010 FORD FUSION SE WITH POWER STEERING ASSIST FAULT. CAUSES VEHICLE TO LOOSE POWER STEERING. CAR IS VER DIFFICULT TO STEER SAFELY DOWN ROAD.
Air bags, Jun 2, 2018
RECALL LETTER DATED JULY 2016. DEALER SAYS NO PARTS..
Air bags, May 31, 2018
TAKATA RECALL 18S01 NHTSA 18V046 AFTER RECEIVING RECALL LETTER ON FEB 2016, I CONTACTED MANY FORD DEALERS IN SOUTH JERSEY NJ, PHILADELPHIA PA AND IN BUFFALO NY TO REPLACE DEFECTIVE RECALLED AIR BAG. HOWEVER, THERE IS NO SINGLE DEALER HAS THE PARTS UNTIL DATE 5/31/2018. THEY DON'T KNOW WHEN THE PART WILL BE AVAILABLE AND SOME OF THEM SAID IT MAY BE AVAILABLE BY FOURTH QUARTER OR AROUND THE END OF 2018. THEY OFFERED RENTAL SMALLEST COMPACT CAR (NOT EQUIVALENT TO MY CURRENT CAR) WHERE I HAVE TO PAY DEALER EXTRA 10 TO 12 DOLLARS PER DAY PLUS INSURANCE COST (AVERAGE $350- TO $500 MONTHLY UNTIL UNDEFINED DATE) I WOULD LIKE TO FILE A COMPLAINT AS I I DON'T WANT TO BE EXPOSED TO SUCH DANGEROUS DEADLY AIR BAG. THIS IS LIABILITY OF MANUFACTURE NOT CUSTOMER FAULT. IN ADDITION I CAN'T AFFORD THIS EXTRA UNFAIR RENTAL COST IMPOSED BY DEALERS.
Air bags, May 31, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2018. THE DEALER (FREEDOM FORD WV, 501 MARY JANE WOOD CIRCLE, UNIVERSITY TOWN CENTRE, MORGANTOWN, WV 26501) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Vehicle speed control, Engine, May 31, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER CLONINGER FORD (1241 US HWY 70 SE, HICKORY, NC 28602), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
Air bags, May 30, 2018
TAKATA RECALL I RECEIVED A RECALL NOTICE FOR MY AIRBAGS AROUND JUNE 2016. I HAVE STILL NOT BEEN ABLE TO HAVE THE AIRBAGS REPLACED (MAY 2018) BECAUSE THE RECALL STATUS IS: "REMEDY NOT YET AVAILABLE" IT HAS BEEN TOO LONG AND I DON'T FEEL LIKE MY CAR IS SAFE UNTIL THIS IS TAKEN CARE OF.
Air bags, May 30, 2018
TAKATA RECALL, FORD DEALER DOES NOT HAVE IN YET; THANKFULLY NOTHING HAS HAPPENED YET.
Steering, May 30, 2018
THE EXACT SAME PROBLEM FOR WHICH 2011-2015 FORD FUSIONS WERE RECALLED IS A MAJOR PROBLEM FOR 2010. I AM REPLACING MY RACK AND PINION AS A RESULT OF A TOTAL POWER STEERING FAILURE. THIS IS A SEVERE SAFETY ISSUE AND COULD HAVE RESULTED IN LOSS OF LIFE DURING THE FAILURE. THERE WAS NO WARNING THAT THE POWER STEERING WOULD FAIL, AND CLEARLY WAS A PROBLEM ON MODEL YEARS INCLUDING AND FOLLOWING THIS ONE, BUT 2010 WAS NOT INCLUDED IN THE RECALL. COST TO REPAIR IS $1700+
Air bags, May 29, 2018
TAKATA RECALL RECEIVED RECALL 6/1/18. PARTS NEVER AVAILABLE ACCORDING TO DEALER. 8 YEAR OLD CAR LOCATED IN A HOT CLIMATE IN HOUSTON TX IS HIGH RISK ACCORDING TO REPORTS
Air bags, May 29, 2018
TAMARA RECALL- I HAVE CALLED SEVERAL TIMES TO GET THIS FIXED, STILL NO PARTS. WHEN WILL PARTS E AVAILABLE?
Steering, May 27, 2018
POWER STEERING ASSIST FAULT. SUDDENLY LOST POWER STEERING WHILE DRIVING CAR. TURNED CAR OFF AND THEN BACK ON AND FAULT WENT AWAY AND REGAINED POWER STEERING FOR A FEW WEEKS. LOST POWER STEERING AGAIN WHILE DRIVING AND CAR VIOLENTLY JERKED TO THE RIGHT. AFTER TURNING IGNITION KEY ON AND OFF SEVERAL TIMES THE STEERING ASSIST FAULT WOULD NOT GO AWAY. DROVE CAR HOME WITHOUT POWER STEERING AND FAULT WILL NOT DISAPPEAR.
Air bags, May 26, 2018
TAKATA RECALL. MY COMPLAINT IS THAT IT IS TAKING FORD AN INORDINATE LENGTH OF TIME TO DEVELOP AND IMPLEMENT A REMEDY TO THIS RECALL. IT HAS BEEN 2 YEARS, AND THERE IS NOTHING TO BE DONE. THE ONLY THING THEY SAY TO DO IS NOT HAVE ANYONE RIDE IN THE FRONT PASSENGER SEAT-THAT IS A RIDICULOUS ANSWER FOR A PERIOD OF 2 YEARS. IT IS CLEAR THIS IS NOT A PRIORITY FOR THEM--THEY SOLD THEIR CARS AND NOW WANT TO SELL MORE.
Air bags, May 25, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CAPITAL FORD AT (408) 426-8298 (LOCATED AT 919 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 13788956. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Other or unspecified, Electronic stability control (ESC), Engine, May 24, 2018
I INHERITED THIS VEHICLE A LITTLE OVER A YEAR AGO. THE VEHICLE SHUTS OFF FOR NO REASON AND THE BATTERY AND WRENCH LIGHT COME ON. AFTER MUCH RESEARCH I HAVE FOUND THAT THIS COULD BE THE ETB ASSEMBLY AND THAT SEVERAL PEOPLE HAVE COMPLAINED ABOUT THIS. THIS IS DANGEROUS AND I DO NOT KNOW WHY FORD HAS NOT RECALLED IT YET RATHER THAN OFFERING THE CUSTOMER SATISFACTION PROGRAM. I HAVE AN APPT TO TAKE IT TO A DEALERSHIP ON SATURDAY. THIS IS A KNOWN ISSUE AND WE SHOULDNT HAVE TO PAY FOR ANY DIAGNOSTICS. IF SOMETHING HAPPENS TO ME WHILE DRIVING I WILL SUE.
Steering, May 23, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. EVERY TIME THE VEHICLE WAS STARTED, THE "SERVICE POWER STEERING" INDICATOR WOULD ILLUMINATE ON THE MESSAGE CENTER. THE FAILURE OCCURRED SINCE OCTOBER OF 2017. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DETERMINED THAT THE POWER STEERING COLUMN HAD TO BE REPLACED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Other or unspecified, May 22, 2018
THERE A PAST RECALL ON MY CAR WHICH THERE WAS AN ISSUE WHERE THE STUDS ON MY WHEEL WOULD FALL OFF. I CONTINUE TO HAVE THEM BREAK OFF MY CAR. AND FORD IS REFUSING TO HELP FIX, REPAIR AND ACKNOWLEDGE THE ISSUE. THIS IS NOT NORMAL AND I HAVE PLACED THEM SEVERAL TIMES AND FORD TELLS MY ITS MY PROBLEM NOT THEIRS. I NOTICE THE STUDS MISSING NORMALLY AFTER DRIVING. WHICH MAKES THIS EVEN MORE OF AN ISSUES. I PUT A DATE WHEN THIS HAPPEN IN THIS FORM BUT ITS BEEN ON GOING FOR SEVERAL YEARS.
Steering, May 22, 2018, crash
BACK IN APRIL, MY SON WAS DRIVING THE CAR. HE WAS GETTING OFF OF ONE HIGHWAY AND MERGING ONTO ANOTHER MAJOR HIGHWAY. WHILE GOING AROUND THE BEND, THE POWER STEERING GAVE OUT AND HE WAS NOT ABLE TO TURN THE WHEEL. HE HIT THE CURB, BLEW THE DRIVERS SIDE TIRE AND BOUNCED TO THE RIGHT, WHERE HE COULD HAVE WENT OVER INTO THE RIVER BELOW. THANKFULLY HE DID NOT AND CAME OUT OF IF SAFELY. NO OTHER VEHICLES WERE INVOLVED. THE CAR HAD TO BE TOWED. I PUT A CASE IN WITH FORD, AND THEY DENIED MY CLAIM. NO RHYME OR REASON AS WHEN I ASKED WHY, THEY COULD NOT TELL ME. NOW JUST BECAUSE THIS IS ONLY A SPECIFIED VIN NUMBER RECALL DOESN'T MEAN THIS CANNOT HAPPEN TO THE OTHER 2010 FUSIONS. I HAD THE CAR TOWED A FEW WEEKS LATER TO A FORD DEALERSHIP, AND THEY GAVE ME AN ESTIMATE OF 2395.00 PLUS TAX. NOW, THAT IS FOR THE RACK & PINION, AKA, STEERING COLUMN, TIRE, CLOCK SPRING OR SOMETHING AND A COUPLE OF OTHER THINGS. IF THE OUTCOME OF THE ACCIDENT HAD BEEN DIFFERENT, FORD PROBABLY WOULD HAVE PAID FOR IT. ALL I HAVE DRIVEN ARE FORDS, MY WHOLE ENTIRE FAMILY HAS FORDS. SO, WHAT IS THE NEXT STEP FOR ME TO TAKE? I AM GOING TO TALK TO A LAWYER TO SEE WHAT MY OPTIONS ARE.
Seats, May 21, 2018
THE METAL PART UNDER THE DRIVER SIDE SEAT BROKE CAUSING THE SEAT TO BE SOME DETACHED.
Steering, Suspension, Power train, May 21, 2018
MY CAR WAS HAVING MULTIPLE ISSUES. FIRST THE EPAS SYSTEM WENT OUT AS I WAS DRIVING. THERE WAS A RECALL FOR PREVIOUS VERSIONS BUT WHEN I LOOKED UP THE 2010 FORD FUSION 3.0LV6 AWD IT WAS NOT INCLUDED EVEN THOUGH IT WAS ONE OF THE PIONEER VEHICLES OF FORDS TO HAVE THE SYSTEM. ONCE I GOT THE POWER STEERING REPAIRED I STARTED HEARING A GRINDING. AS I DROVE THE CAR TO MY HOUSE TO GET A SAFE LOOK ALL OF A SUDDEN THERE WAS A JERKING AND CRUNCHING SOUND AS I DROVE ON A STRAIGHT ROAD WITH SLIGHT GRADING. LUCKILY I WAS ONLY GOING 35MPH AND WAS ABLE TO CONTROL THE VEHICLE. I TOOK IT TO THE MECHANIC AND FOUND OUT THAT IT WAS THE POWER TRANSFER UNIT AND THE REAR DRIVE SHAFT. AFTER TALKING TO THE MECHANIC HE SAID THAT THE PTU IS ONE OF THE MOST COMMONLY REPLACED PARTS IN THE AWD FORD VEHICLES. IT IS OBVIOUS AFTER MORE RESEARCH THAT FORD IS WELL AWARE THAT THEY ARE PROVIDING A FAULTY PRODUCT AND ARE PLACING THEM IN ALL OF THEIR AWD SYSTEMS. MY UNDERSTANDING IS THAT THE PTU UNIT IN THE FORD FUSION 2010 IS THE SAME AS IN ALL OTHER FORD AWD VEHICLES. SINCE I SPENT SO MUCH MONEY TO GET THE POWER STEERING FIXED I HAD TO PUT MY CAR IN A GARAGE FOR THE WINTER SO I COULD SAVE UP TO FIX THE NOW FUNKED PTU. MY CAR HASN'T EVEN CRACKED 89K MILES.
Air bags, May 21, 2018
TAKATA RECALL WE CALLED A FORD DEALERSHIP IN CHARLOTTESVILLE (EDDINS) REGARDING THIS RECALL AND NO ONE CALLED BACK. IT IS A GREAT INCONVENIENCE TO NOT BE ABLE TO HAVE A PASSENGER RIDE IN THE FRONT SEAT OF A SMALL SEDAN. I HAVE BEEN GIVEN NO IDEA OF WHEN THIS PROBLEM WILL BE FIXED. WE BOUGHT THIS USED CAR LAST FALL AND AT THAT TIME WHEN WE RESEARCHED THE CAR BEFORE PURCHASE WE WERE TOLD THERE WERE NO ACTIVE RECALLS ON THIS CAR. THEN IN JANUARY 2018 WE RECEIVED THE NOTICE REGARDING THE TAKATA AIR BAG. PLEASE HELP ME GET THE MANUFACTURER TO RESOLVE THIS PROBLEM AS SOON AS POSSIBLE.
Steering, May 21, 2018
POWER STEERING WENT OUT WHILE DRIVING AND RECEIVED MESSAGE OF POWER STEERING ASSIST FAILURE WHICH WAS RECALLED FOR 2011 AND IS CURRENTLY BEING INVESTIGATED FOR 2010 AS IT IS THE SAME ISSUE. I WAS IN MOTION AND SUDDENLY HAD NO POWER STEERING CAR JERKED AND WAS HARD TO CONTROL LUCKILY I WAS NOT ON FREEWAY NOR WAS THERE A CAR NEXT TO ME, I WAS LUCKY VERY SCARY!