2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, May 19, 2018
WHILE BACKING OUT OF PARKING LOT, POWER STEERING WENT OUT COMPLETELY AND A WARNING MESSAGE APPEARED STATING THERE WAS A POWER STEERING ASSIST FAULT WHILE BEEPING REPEATEDLY. I TURNED THE CAR OFF AND ON AGAIN AND IT RETURNED TO NORMAL. A WEEK LATER THE SAME THING HAPPENED WHEN BACKING OUT OF ANOTHER PARKING LOT. THIS TIME IT DIDN'T RETURN TO NORMAL AFTER TURNING THE CAR ON AND OFF. THE MESSAGE REMAINS AND THE CAR IS UNSAFE AND UNDRIVABLE. I NEED MY CAR AND DON'T HAVE THE $1500 TO REPAIR THIS SAFETY ISSUE. I KNOW IT'S BEEN UNDER INVESTIGATION BUT WHEN WILL IT FINALLY BE RECALLED? LUCKILY MY TEENAGERS WEREN'T DRIVING. PLEASE HELP!
Air bags, May 19, 2018
IT HAS BEEN 4 MONTHS AND HAVE RECEIVED NO FURTHER INFORMATION OR THE AIRBAG REPLACEMENT
Fuel/propulsion system, May 16, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO PRIORITY FORD NORFOLK (7520 N MILITARY HWY, NORFOLK, VA 23518) WHERE FAULT CODE P1450: "UNABLE TO BLEED UP FUEL TANK VACUUM" WAS FOUND, WHICH MONITORS THE FUEL VAPOR VACUUM AND PRESSURE IN THE FUEL TANK. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TT
Service brakes, May 16, 2018
PASSENGER SIDE CALIPER LOCKED UP REPLACED IT 3 DAYS LATER IT LOCKED UP AGAIN THEN THE DRIVER SIDE LOCKED UP REPLACED IT LASTED A WEEK THEN IT LOCKED UP AGAIN GOT A DEFECT REPLACEMENT 3 DAYS LATER BOTH FRONT WHEELS LOCKED UP I ALLMOST GOT HIT FROM BEHIND HAD TO FORCE DRIVE THE CAR OFF THE ROAD WITH BOTH WHEELS SMOKING SO BAD IT MELTED THE CENTER CAPS OFF THE WHEEL THE STICK ON WEIGHTS FELL OFF
Air bags, May 15, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (APPLE FORD LINCOLN, 8800 STANFORD BLVD, COLUMBIA, MD 21045) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Steering, May 10, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED AND WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT OR RIGHT. WHEN THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF AND RESTARTED THE ENGINE, THE STEERING ABILITY RETURNED TO NORMAL. WHILE IN TRAFFIC, THE KEY HAD TO BE TURNED IN THE IGNITION SEVERAL TIMES TO REGAIN STEERING FUNCTION. THE CONTACT DIAGNOSED THE VEHICLE HIMSELF AND LOCATED A FAILURE CODE AT THE STEERING WHEEL RACK. THE STEERING WHEEL RACK WAS NOT REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 156,000.
Air bags, May 10, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PINES FORD LINCOLN (8655 PINES BLVD, PEMBROKE PINES, FL 33024, (954) 443-7000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 9, 2018
TAKATA RECALL 18S01 / NHTSA RECALL 18V046. WHAT IS A TIME LIMIT TO WAIT FOR ANY PARTS TO COME AVAILABLE? WHAT IS FORD DOING FOR THIER CUSTOMERS? OUR BUSINESS IS WITHOUT 1 OF 4 VEHICLES IN OUR FLEET! HELP!
Air bags, May 9, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BEACH FORD (851 JASON BLVD #1, MYRTLE BEACH, SC 29577, (843) 839-8168), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS
Air bags, May 8, 2018
TAKATA RECALL - NO FIX FOR PAST 2 YEARS, TELLING ME I SHOULDN'T HAVE A PASSENGER IN THE FRONT SEAT WITH ME. UNABLE TO GET A FAIR TRADE VALUE BECAUSE THE DEALERSHIPS CANNOT RESELL THE VEHICLE
Fuel/propulsion system, May 7, 2018
I HAVE A 2010 FOR FUSION. I HAVE HAD IT FOR 2 YEARS NOW AND IT RECENTLY STARTED LEAKING GAS A FEW WEEKS AGO. IT IS LEAKING FROM MY TANK BY THE REAR PASSENGER TIRE AND IT LEAKS MOSTLY WHEN I FILL UP OR PUT AT LEAST 3/4 TANK OF GAS IN THE CAR. I SEE THAT THERE WAS A RECALL ON MY CAR FOR THIS VERY ISSUE AND I AM TRYING TO SEE IF IT WERE TOO LATE FOR ME TO GET IT LOOKED AT AS A PART OF THE RECALL
Air bags, May 5, 2018
NOTICE OF RECALL IN JUNE 2016 ... TO DATE, NO REMEDY
Air bags, May 4, 2018
TAKATA RECALL. I HAVE BEEN NOTIFIED BY FORD MOTOR COMPANY THAT MY CAR HAS AN AIR BAG INFLATOR THAT IS DANGEROUS AND I SHOULD NOT DRIVE THE CAR WITH A PASSENGER AND THEY DO NOT HAVE REPAIR PARTS AVAILABLE. THIS PLACES AN UNACCEPTABLE HARDSHIP THAT HAS NO PROJECTED RESOLUTION TIME FRAME.
Steering, May 4, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 20 MPH, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THERE WAS ALSO AN ABNORMAL BEEPING NOISE AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Service brakes, May 4, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD WITHOUT STOPPING THE VEHICLE. THE CONTACT HAD TO APPLY EXCESSIVE FORCE AND PUMP THE BRAKE PEDAL NUMEROUS TIMES IN ORDER TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.
Power train, May 4, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE DIFFERENT GEAR SELECTION OPTIONS STARTED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE SERVICE ADVANCE TRACK WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE STARTED TO DECELERATE, ALL THE WARNING INDICATORS ILLUMINATED, AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE VEHICLE WAS STUCK IN FIFTH GEAR. THE MECHANIC RECOMMENDED THAT THE VEHICLE BE TAKEN TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Air bags, May 3, 2018
TAKATA RECALL-STILL NO PARTS TO FIX
Air bags, May 3, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RED MCCOMBS FORD AT 210-996-2678 AND WAS INFORMED THAT THE PART WAS UNAVAILABLE AND WOULD CALL WHEN IT ARRIVED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, May 3, 2018
THE STEERING SYSTEM BECAME VERY HARD TO STEER. I TOOK IT TO THE DEALER AND HE SAID IT WAS THE ELECTRICAL STEERING SYSTEM . NO WARRANITY COVERAGE AAND IT WAS GOING TO COST $1500.00 .ALTHOUGH THIS HAS HAPPEN ALSO IN THE NEW MODELS AND FORD HAS REPAIRED THE PROBLEM AT NO COST!!!
Steering, May 3, 2018
POWER STEERING STOPPED WORKING WHILE BACKING OUT OF DRIVEWAY. NOTICE LIT UP ON DASH STEERING ASSIST FAULT. TURNED VEHICLE OFF AND RESTARTED WHICH CLEARED MESSAGE AND POWER STEERING WOULD OPERATE. 2010 FUSION NOT INCLUDED IN RECALL FOR THIS FAILURE. WAS ADVISED BY FORD DEALER D THAT SINCE IT HAPPENED ONCE IT WOULD HAPPEN AGAIN. DO NOT FEEL SAFE DRIVING VEHICLE. WILL NEED TO HAVE REPAIR AT MY EXPENSE SINCE 2010 NOT COVERED BY RECALL.
Electrical system, Vehicle speed control, Electronic stability control (ESC), May 1, 2018
APRIL 30, 2018 AFTER DRIVING FOR 3 HOURS ON THE HIGHWAY AT APPR. 75 TO 80 MPH THE DASH LIGHTS WENT HAYWIRE, FLICKERING AND THEN THE SERVICE ADVANCETRAC WARNING CAME D. I WAS ABLE TO DRIVE IT TO MY EXIT AND DRIVE SLOWLY. I COULD STOP AND GO VERY SLOW. AFTER A MILE OR 2 THE BATTER LIGHT AND ALL THE LIGHTS CAME ON AND THE BRAKE LIGHT WARNING LIGHT CAME ON. I COULD FEEL THE CAR LOOSING POWER SO I PULLED OVER. AT THIS TIME IT WAS ALSO CHIMING THAT THE CROSS FAULT SYSTEM WAS NOT AVAILABLE. AFTER TURNING THE CAR OFF, IT WOULD NOT START, THE RADIO WOULD PLAY, LIGHTS WOULD WORK AND HAZARDS WOULD WORK .THE STEERING WAS HARD TO TURN THE CAR WAS TOWED TO A MECHANIC SHOP AND I AM AWAITING A DIAGNOSIS. EARLIER ON APRIL 16, I RECEIVED A LETTER FROM FORD STATING THEY WOULD NO LONGER HOST THE VEHICLE HEALTH REPORT SYSTEM.
Air bags, May 1, 2018
TAKATA RECALL CANNOT USE PASSINGER FRONT SEAT DUE AIR BAG INFLATOR RECALL.
Fuel/propulsion system, May 1, 2018
RECALL 15V793000: FUEL TANK CRACKS AND LEAKS FUEL. 03/05/2018 MY CAR HAD CHECK ENGINE LIGHT ON. I CHECKED IT AT FIRESTONE SERVICE AND IT SHOWED CODE P1450. THEY FOUND THAT VALVE COVER GASKET WAS LEAKING. I'VE BEEN TOLD THAT THIS IS A RECALL AND I HAVE TO GO TO DEALER. WHILE I WAITED 3 WEEKS FOR APPOINTMENT WITH DEALER MY CHECK ENGINE LIGHT WENT OFF AND THEY JUST CHARGED ME FOR TEST AND DIDN'T DO ANY REPAIRS. ALSO THEY TOLD ME THAT MY CAR WAS NOT RECALLED. RIGHT NOW I HAVE CHECK ENGINE PERIODICALLY ON FOR COUPLE DAYS AND AFTER THAT OFF.
Steering, Apr 28, 2018
ELECTRIC POWER STEERING FAILED, ONLY MANUAL STEERING AVAILABLE. TWO ERROR MESSAGES DISPLAY ON THE DASH SCREEN: "SERVICE ADVANCETRAC" AND SERVICE POWER STEERING NOW." PROBLEM OCCURRED WHILE IN MOTION ON HIGHWAY, FORTUNATELY WHILE NO TURNING WAS NECESSARY. ONLY UPON EXITING DID THE STEERING FAILURE BECOME APPARENT.
Steering, Apr 26, 2018
ON AN INTERMITTENT BASIS AND AT SLOW SPEEDS, THE CAR LOOSES POWER STEERING. A DIAGNOSTIC APPEARS THAT SAYS "POWER STEERING ASSIST FAULT". ALTHOUGH THE CAR HAS MANUAL STEERING WHEN THIS HAPPENS, IT IS EXTREMELY DIFFICULT TO STEER. THE OTHER DAY I WAS TRYING TO PULL INTO A PARKING SPACE AND THIS HAPPENED. I ALMOST HIT THE ADJACENT CAR. IN ORDER TO GET POWER STEERING BACK, I NEED TO TURN OFF THE ENGINE AND RESTART. I AM CONCERNED THAT SOMEDAY I'LL GET INTO AN ACCIDENT IF THIS HAPPENS AT THE WRONG TIME. I NOTICE THAT THE POWER STEERING IS CUTTING OUT MORE FREQUENTLY AS TIME GOES ON. THIS FAULT HAS INCREASED IN FREQUENCY AND IS NOW HAPPENING AT LEAST ONCE EVERY TWO WEEKS, IN PARTICULAR WHEN I PULL OUT OF MY DRIVEWAY ONTO THE STREET.