2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, Apr 26, 2018
SUDDEN LOSS OF POWER STEERING WHILE DRIVING. WARNING LIGHT CAME ON AT SAME TIME OF FAILURE. LUCKILY NEAR HOME AND DRIVING AT A SLOW RATE OF SPEED.
Steering, Apr 26, 2018
STEERING FAULT STARTED COMING ON INTERMITEDLY FOR LAST YEAR NOW IT COMES ON AND NEVER SHUTS OFF LEAVING WITH NO POWER STEERING AT ALL CAR IS UNDRIVABLE TO HARD TO STEER DROVE IT A WHILE FIRST TIME I NOTICE IT COULD NOT TURN SO IT SITS CANT AFFORD TO FIX IT ALWAYS STARTED WHEN TURNING CAR ON
Steering, Apr 25, 2018
I WAS DRIVING MY CAR INTO MY DRIVEWAY WHEN A HAZARD LIGHT APPEARED. IT STATED THAT THE POWER STEERING SYSTEM NEEDED TO BE SERVICED IMMEDIATELY. THE PROBLEM IS THAT WHEN THE POWER STEERING GOES OUT, YOU HAVE NO CONTROL OF THE VEHICLE., I CANNOT TURN THE WHEEL EVEN AN INCH. IF I HAD BEEN ON A MAJOR HIGHWAY, IT WOULD HAVE CAUSED A MAJOR COLLISION. I CALLED MY LOCAL FORD DEALERSHIP AND THEY SAID THAT MY VIN DIDN'T MATCH THE RECALL. I WAS COMING TO A STOP WHEN THE LIGHT CAME ON.
Air bags, Apr 25, 2018
"TAKATA RECALL" - 16S26 2ND NOTICE I RECEIVED A LETTER IN JANUARY THAT PARTS WOULD BE AVAILABLE IN SPRING 2018 AND IT GIVES A WARNING OF NOT LETTING ANYONE SIT IN THE FRONT PASSENGER SEAT. THIS CAR NOW BELONGS TO MY 17 YEAR OLD SON AND AM CONCERNED FOR HIM AND THE FACT THAT HE TAKES HIS SIBLINGS TO SCHOOL AND OTHER PLACES. I THINK FOR THE SAFETY OF THE PUBLIC WHO HAS THESE VEHICLES, FORD NEEDS TO PROVIDE LOANER CARS. I SENT A COMPLAINT TO YOU IN OCTOBER 2017 AND HAVE HEARD NOTHING. THIS RECALL IS DANGEROUS!!! AND SHOULD HAVE BEEN HANDLED BETTER AND FASTER. THE PUBLIC RELIES ON THESE VEHICLES AND TO TELL THEM NOT TO DRIVE THEM OR NOT TO HAVE A PASSENGER IS A MAJOR PROBLEM, ESPECIALLY IF IT'S THE ONLY VEHICLE THEY OWN. ALL CARS SHOULD BE REQUIRED TO HAVE AN AIR BAG SHUT OFF SWITCH! I WANT THIS RESOLVED ASAP!!!!! PEOPLE HAVE BEEN WAITING LONG ENOUGH AND ARE BEING PUT IN HARMS WAY BECAUSE THIS IS TAKING TOO LONG. I EXPECT A RESPONSE FROM YOU! IF I DON'T RECEIVE A RESPONSE SOON, I WILL BE CONTACTING LOCAL AND/OR NATIONAL NEWS AGENCIES!
Service brakes, Apr 25, 2018
WHEN DRIVING, PARTICULARLY IN STOP AND GO TRAFFIC, IT FEELS LIKE THE BRAKES FAIL. THE PEDAL GOES ALL THE WAY TO THE FLOOR AND THEN I HAVE TO PUMP THE BRAKE 2 OR 3 TIMES BEFORE I CAN GET THE CAR TO STOP. TWICE IT CAME REALLY CLOSE TO NOT STOPPING AT ALL. THE PADS ARE FINE, MASTER CYLINDER IS FINE AND THE BRAKE FLUID LEVEL IS FINE AS WELL. CAR HAS APPROXIMATELY 97,000 MILES ON IT AND THE ISSUE HAS BEEN HAPPENING INTERMITTENTLY FOR THE PAST 10 DAYS, WITH THE LAST FEW DAYS OCCURRING 3-4 TIMES PER DAY.
Steering, Apr 25, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. AFTER PARKING THE VEHICLE AND RESTARTING THE ENGINE, THE INDICATOR REMAINED ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO GEORGE WAIKEM FORD (4321 LINCOLN WAY E, MASSILLON, OH 44646) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,107. *TT
Service brakes, Apr 24, 2018
BRAKES HAVE ON TWO OCCASIONS GOT WEAKER. WHEN PRESSING ON THE PEDAL, IT WENT ALMOST TO THE FLOOR AND WAS "MUSHY" FEELING. I'M AN ENGINEER AND DID SOME RESEARCH AND IT APPEARS TO BE IN THE ABS HYDRAULIC SYSTEM. I DID SOME TESTING AND COULD NOT GET IT TO REPEAT, INCLUDING SOME OFF ROAD DRIVING PUTTING THE CAR INTO SKIDS, ETC. NEITHER COULD MY MECHANIC FIND THE ISSUE. HE HAD HEARD OF THIS ISSUE AND SAID IT IS NEAR IMPOSSIBLE TO DIAGNOSE. WE ARE ORIGINAL OWNERS WITH 130,000 MILES. THE MECHANIC REPLACED ALL FOUR CALIPERS (NEW SHOES, ETC) AND ENSURED THEY WERE NO STICKING.THESE TWO INCIDENTS OCCURRED FOR THE FIRST TIME THIS PAST YEAR.
Air bags, Apr 23, 2018
TAKATA RECALL: FORD IS TELLING US WE HAVE TO WAIT UNTIL PARTS ARE AVAILABLE AND THEN THEY WILL CONTACT US. THAT WAS OVER 2 MONTHS AGO AND STILL NO CONTACT. I AM WORRIED ABOUT THE POSSIBILITY OF DANGEROUS SHRAPNEL SHOULD THE AIRBAG DEPLOY.
Air bags, Apr 23, 2018
"TAKATA RECALL" (FORD 18S01/NHTSA 18V046) - IT IS WELL OVER THREE MONTHS SINCE THE RECALL WAS ANNOUNCED ON JANUARY 11, 2018. A REMEDY HAS NOT YET BEEN OFFERED BY FORD. ASSUMING THAT ONE IS FORTHCOMING, IT CAN NO LONGER BE CONSIDERED "TIMELY".
Air bags, Apr 23, 2018
I HAVE RECEIVED A LETTER FROM FORD MOTOR INDICATING THAT THERE IS A DEFECTIVE AIRBAG IN MY VEHICLE AND THAT THE PASSENGER SIDE AIRBAG DEFECT IS MOST CRITICAL AND URGENT. THE LETTER INDICATES THAT NO ONE SHOULD SIT IN THE PASSENGER SIDE FRONT SIDE OF MY 2010 FORD FUSION SE. THE LETTER INDICATES THAT AIRBAG REPLACEMENT PARTS ARE CURRENTLY NOT AVAILABLE AND THE LETTER DID NOT INDICATE A DATE AS TO WHEN PARTS WOULD BECOME AVAILABLE. I HAVE CALLED FORD IN SOUDERTON PA TO DISCUSS BUT HAVE NOT BEEN GIVEN A CALL BACK.
Steering, Electronic stability control (ESC), Apr 23, 2018
POWER STEERING SENSOR CAME ON. I TURNED OFF THE STABILITY ASSIST BUTTON AND DROVE HOME. AFTER PARKING AND ATTEMPTING TO DRIVE THE CAR AGAIN, THE STEERING FEELS LIKE IT IS RESISTING.
Steering, Apr 23, 2018
POWER STEERING ASSIST FAILURE. LOST STEERING AND CAR IS UNSAFE TO CONTINUE DRIVING
Air bags, Apr 20, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT CALLED CAPITOL FORD (919 CAPITAL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Air bags, Apr 20, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED INTERSTATE FORD AT 937-866-0781 (125 ALEXANDERSVILLE RD, MIAMISBURG, OH 45342) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Apr 17, 2018
TAKATA RECALL......CALLING DEALERS TO OBTAIN AN APPROXIMATE TIMEFRAME FOR THE REPAIRS. NO ONE KNOWS. THIS YEAR? NEXT YEAR? TWO YEARS? FIVE YEARS? NO ANSWER. I SUSPECT THE RECALL IS A SCAM. WAIT LONG ENOUGH AND THE AFFECTED CARS WILL BE OFF THE ROAD BEFORE REPAIRS ARE MADE.
Power train, Apr 16, 2018
HAVE A 2010 FORD FUSION. LF CV AXEL SEAL WAS LEAKING. TOOK CAR IN AND HAD BUSHING, SEAL, AND SHAFT REPLACED. DROVE CAR 150 MILES. SAME EXACT ISSUE. AFTER RESEARCHING THIS PROBLEM. THIS TRANSMISSION LEAK IS A "VERY" COMMON PROBLEM WITH THESE CARS. NOT ONLY DID I PAY HUNDREDS OF DOLLARS TO FIX THE LEAK WITH ALL NEW PARTS, BUT THIS LEAK CAN CAUSE THE TRANSMISSION TO BLOW. FORD NEEDS TO RECALL THIS AND GET THE PROBLEM FIXED. HOW DOES A PERSON HAVE ALL NEW PARTS PUT IN TO FIX THE LEAK AND THE PROBLEM STILL EXIST??? MANUFACTURES SHOULD HAVE TO STAND BY THERE PRODUCTS AND FIX SUCH A MAJOR PROBLEM. EVERY TIME I DRIVE THE CAR IT LEAKS FLUID. WHAT WILL BE NEXT TO FIX?? MY TRANSMISSION BECAUSE FORD WON'T FIX THE PROBLEM.
Steering, Apr 16, 2018
DURING A RIGHT TURN FROM A HIGHWAY FEEDER ROAD ONTO SIDE STREET, THE 2010 FORD FUSION I WAS DRIVING SUDDENLY LOST POWER STEERING AND FLASHED A SERVICE POWER STEERING NOW NOTIFICATION ON THE DASHBOARD INFORMATION PANEL. POWER STEERING HAS NOT RETURNED AFTER SEVERAL RESTARTS OF THE CAR. THE CAR WAS IMMEDIATELY TAKEN TO A NATIONWIDE CHAIN CAR SHOP AND DIAGNOSTIC SCAN WAS TAKEN. THE CODE THAT WAS GENERATED WAS POWER STEERING CONTROL MODULE (P07AE). THE CAR IS DIFFICULT TO STEER AND THEREFORE I CONSIDER IT A HIGH RISK TO DRIVE. THE REPAIR IS COST PROHIBITIVE DUE TO A COMPLEX DESIGN THAT INCORPORATES ADDITIONAL COMPONENTS INTO THE CONTROL MODULE THAT NEEDS TO BE REPLACED.
Air bags, Apr 16, 2018
TAKATA RECALL I RECEIVED A RECALL NOTICE FROM FORD MOTOR COMPANY IN JULY OF 2016. RECALL # 16S26. INDICATED I WOULD BE NOTIFIED WHEN PARTS AVAILABLE FOR REPAIR. IN DECEMBER 2017 I RECEIVED ANOTHER LETTER INFORMING ME PARTS MAY BE IN SPRING 2018. I WAS ALSO NOTIFIED NOT TO HAVE ANY ONE SIT IN FRONT SEAT. I RECENTLY CONTACTED A FORD DEALERSHIP ABOUT AVAILABILITY OF REPLACEMENT PARTS AND I WAS NOTIFIED THAT PARTS MAY NEVER COME IN. I INFORMED THE SERVICE WRITER THAT THIS MAKES THE CAR ALL MOST USELESS. THE REPLY WAS THAT THE WAY IT IS. I FEEL ALL FORD IS DOING IS DELAYING AND AVOIDING THE EXPENSE OF REPAIR. I HAVE FRIENDS WHO DRIVE HONDA'S THAT HAVE BEEN REPAIRED FOR MONTHS.
Steering, Apr 16, 2018
POWER STEERING ASSIST FAIL - WHILE BACKING OUT OF MY PARKING SPACE AND ATTEMPTING TO TURN, WARNING BELLS STARTS GOING OFF IN MY 2010 FORD FUSION AND A WARNING WAS POSTED "POWER STEERING ASSIST FAIL." I AM A RETIRED 72 YR OLD WORKING NANNY WHO DRIVES CHILDREN AROUND. HAD THIS HAPPENED WHILE ON THE ROAD, FAILURE TO STEER MY CAR COULD BE CATASTROPHIC. MY CAR IS SITTING IN THE PARKING SPACE UNTIL I CAN GET A LOAN TO PAY THE EXPENSIVE REPAIR FOR THE STEERING ASSIST MECHANISM. FORD HAS ADVISED ME THAT MY YEAR 2010 IS NOT UNDER RECALL. I REQUIRE A TOW TO BRING MY CAR IN FOR DIAGNOSTICS AND REPAIR. SHOULD I NOT BE ABLE TO AFFORD THE REPAIR, I WILL HAVE TO TOW IT BACK OUT. MY CAR IS MY LIVELIHOOD AND I WISH I HAD RESEARCHED THIS CAR BEFORE I BOUGHT IT 7 MONTHS AGO.
Steering, Apr 11, 2018
I HAVE COMMUNICATED WITH FRIENDS WHO HAVE THE SAME VEHICLE MODEL AN YEAR. EACH OF US HAS HAD THE SAME PROBLEM REGARDING THE POWER STEERING. IN THE MIDDLE OF DRIVING, AN ALERT POPS UP STATING "POWER STEERING ASSIST FAILURE". WHEN THIS OCCURS, THE STEERING WHEEL LOCKS UP AND DOES NOT MOVE. LUCKILY I WAS IN A LOCATION THAT WAS NOT BUSY AND DRIVING AT LOW SPEEDS. I STOPPED THE VEHICLE, SHUT IT OFF, WAITED A FEW SECONDS, AND RESTARTED WITH NO PROBLEM. EVENTUALLY RESTARTING THE VEHICLE DID NOT RESET THE PROBLEM. I HAD THE VEHICLE TOWED TO THE DEALERSHIP TO BE FIXED. IT COST $1,400 TO FIX THIS UNSAFE PROBLEM.
Steering, Apr 10, 2018
POWER STEERING ASSIST FAULT OCCURRED WHILE DRIVING. TURNING OFF VEHICLE AND THEN BACK ON CLEARED FAULT. THE FAULT OCCURRED SEVERAL MORE TIMES OVER A 2 MONTH PERIOD. FAULT IS NOW BACK TO STAY. POWER STEERING IS PRETTY MUCH NONEXISTENT. HOPEFULLY I CAN DRIVE IT TO THE GARAGE FOR DIAGNOSIS.
Steering, Electronic stability control (ESC), Apr 9, 2018
I HAVE A 2010 FORD FUSION 111,000 MILES, WHILE DRIVING 45 MPH ON A SIDE ROAD THE POWER STEERING STOPPED WORKING. WAS ABLE TO PULL OVER TO THE SIDE AWAY FROM TRAFFIC. LATER THE ADVANCE TRAC, AND POWER ASSIST LIGHTS CAME ON THE DASH BOARD. CALLED A MECHANIC THAT SAID I WOULD BE ABLE TO DRIVE THE CAR BUT WITHOUT POWER STEERING. AFTER RUNNING MANY TEST. THE STEERING ANGLE SHOWED LEFT EVEN WHEN U WERE TURNING TO THE RIGHT...
Steering, Apr 9, 2018
INTERMITTENT LOSS OF POWER STEERING. FORD DEALER SAYS POWER STEERING GEAR ASSEMBLY NEEDS TO BE REPLACED. CONTROL PANEL SAYS "POWER STEERING ASSIST FAULT" PROBLEM OCCURS ON STARTUP. POWER STEERING INOPERATIVE. SO FAR, TURNING OFF AND RESTARTING HAS FIXED THE PROBLEM, BUT IT IS OCCURRING MORE AND MORE OFTEN.
Steering, Apr 9, 2018
AT THE BEGINNING OF MARCH I WAS DRIVING DOWN THE HIGHWAY AND MY POWER STEERING IN THE MIDDLE OF MY DRIVE HOME, TRIED TO LOCK UP ON ME. I WAS ABLE TO GET TO MY WORK AND AFTER A COUPLE OF HOURS OF WORK IT CRANKED UP AND WORKED FINE. AT THE TIME I KNEW I WAS GOING TO HAVE SOME REPAIRS DONE ON MY CAR AND THOUGHT THEY WOULD SOLVE THE PROBLEM. HOWEVER LESS THAN TWO WEEKS AFTER REPLACING BOTH OF THE WHEEL BEARINGS IN THE FRONT OF THE CAR AND A HUB I STARTED HAVING A WEIRD NOISE AND A JERKING OF THE WHEEL HAPPENING. PERSONALLY I WAS CONCERNED AND TRIED TO GET MY MECHANIC TO LOOK AT IT AS SOON AS HE COULD BUT THAT WAS NOT POSSIBLE HE NEEDED A WEEK WHICH WORKED FOR ME BECAUSE I WAS GOING OUT OF TOWN FOR WORK AND THOUGHT IT WOULD BE OKAY, THERE WAS NO LIGHTS INDICATING A PROBLEM. I WAS ABLE TO DRIVE THE THREE HOURS TO WHERE I WAS GOING TO WORK AND UNLOADED MY VEHICLE AT THE PLACE I WAS GOING TO STAY AND ONE HOUR LATER CRANKED UP TO DRIVE TO WORK. IT WAS LIKE LIFTING WEIGHTS I COULD BARELY TURN THE STEERING WHEEL. FORTUNATELY IT MADE IT TO A PARKING LOT NEAR WORK AND THEN THINGS WENT DOWN HILL FROM THERE. AFTER TRYING TO CHECK AND SEE WITH THE FORD COMPANY WHAT THEY COULD DO I WAS TOLD I NEEDED MY VIN NUMBER SO I CALLED BACK WITH THE VIN NUMBER AND WAS TOLD THE PERSON I NEEDED TO TALK TO HAD GONE HOME WITH IN THE HALF HOUR 3PM. WELL I WORK AND AFTER THAT THINKING IT WILL DO THE SAME THING IT HAS PREVIOUSLY DONE I PROCEED TO CRANK UP MY CAR AND WHAT DO YOU KNOW IT WILL ONLY TURN IN A CIRCLE IT WOULDN'T EVEN UNLOCK TO LET ME BACK UP STRAIGHT NO MATTER WHAT GEAR IT WAS IN.
Steering, Apr 9, 2018
WHEN I STARTED MY 2010 FORD FUSION (71,000 MILES) AND PUT THE CAR IN REVERSE AND STARTED TO STEP ON THE GAS, I RECEIVED A POWER STEERING FAIL ALERT AND I COULD NOT DRIVE MY CAR. THIS HAS NOW HAPPENED TWICE WITHIN THE PAST TWO WEEKS. LUCKILY BOTH TIMES IT OCCURRED, I TURNED MY CAR OFF AND RESTARTED IT AND POWER STEERING CAME BACK. IT LOOKS LIKE THE 2011 AND 2012 MODELS WERE RECALLED BUT THE 2010 HAS NOT BEEN EVEN THOUGH IT CLEARLY SEEMS LIKE THE SAME ISSUE OCCURS WITH THE 2010 MODEL.