2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, Nov 28, 2017
STEERING FROZE AND WOULD NOT TURN. SERVICE POWER STEERING WARNING CAME ON. HAD TO TURN THE CAR ON AND OFF 3 TIMES TO GET PER STEERING BACK. I WAS IN THE PARKING LOT EXITING WHILE THIS OCCURRED DRIVING IN A STRAIGHT LINE, AFTER JUST TURNING THE CAR ON.
Steering, Nov 27, 2017
POWER STEERING WENT OUT WHILE I WAS DRIVING AND I HIT A POLE ON THE HIGHWAY. BROKE MY MIRROR. NO OTHER DAMAGE. TOOK MY CAR TO FORD AND THEY ARE TELLING ME THAT I HAVE 2 WRONG SIZE TIRES ON MY CAR AND THAT IS THE REASON WHY MY POWER STEERING WENT OUT. I HAVE RECEIPTS FROM FIRESTONE STATING THAT THEY PUT THE CORRECT TIRES ON MY CAR. FORD IS TELLING ME THAT THEY PUT ON THE WRONG SIZE. MY RACK AND PINION IS FAULTY. NOT MY TIRES.
Steering, Nov 27, 2017
DROVE MY CAR TO WORK AND HOME FRIDAY AND EVERYTHING WAS FINE. SATURDAY MORNING, I WENT TO START THE CAR AND I COULDN'T MOVE THE STEERING WHEEL AND I HAD A MESSAGE THAT STATED "SERVICE POWER STEERING NOW" FORD IS AWARE OF THE ISSUE BUT REFUSED TO PAY TOWARDS THE EXPENSE OF THE CAR, STATED THE PART IS NOT RECALLED SO THERE IS NOTHING THEY CAN DO. THEY CHARGED ME $1800 TO FIX THE CAR, AND STATED THAT THEY WOULD FIX ONE OF THE RECALLS BUT NOT THE OTHER DUE TO LACK OF PARTS. FORD IS VERY AWARE OF THIS ISSUE, THEY EVEN HAD A CLASS ACTION LAWSUIT FOR THE 2010 FORD FUSION POWER STEERING. THIS IS NOT SAFE, MY 8 YEAR OLD DAUGHTER COULD OF BEEN IN THE CAR WHEN IT WENT OUT. I HOPE THIS IS NOT TAKEN LIGHTLY.
Service brakes, Nov 26, 2017
BREAK PEDAL GOES TO FLOOR NO EFFECT UNTIL PUMPED TWICE. INTERMITTENT PROBLEM IS OCCURRING MORE OFTEN. DEALERSHIP DIDN'T DIAGNOSE CAUSE.
Steering, Nov 24, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE LOST POWER STEERING ABILITY. THE CONTACT CALLED PAYNE WESLACO FORD AT 956-619-6026 AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Steering, Nov 22, 2017
WIFE PARKED VEHICLE EVERYTHING OK, ON EXITING PARKING LOT SERVICE POWER STEERING NOW NOTIFICATION CAME ON UNABLE TO TURN CAR STOPPED CALLED DEALER FOR REPAIR 11/15/2017. HAD TOWED TO STIVERS FORD LINCOLN DEALER IN WEST DES MOINES, IA. UNABLE TO DO REPAIRS TILL AFTER THANKSGIVING 11/27/17. BROUGHT TRAILER TO DEALER AND PICKED UP TRANSPORTED FUSION HOME AND TOOK INTO SHOTTENKIRK FORD DEALER INDIANOLA, IOWA 11/21/17. THEY CHECK CODES, NO RECALL ON 2010 MODEL BUT IS RECALL ON IDENTICAL PROBLEM ON 2011'S, REPLACED DEFECTIVE RACK, FOUR WHEEL ALIGNMENT. FUSION HAD 74,022 MILES, COST ON REPAIR $1883.52
Air bags, Nov 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CLASSIC FORD OF MADISON, 6251 N RIDGE RD, MADISON, OH 44057) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION FORD ST PETERSBURG (2525 34TH ST N, ST. PETERSBURG, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 21, 2017
TAKATA RECALL THE DEALER TELLS ME THAT THE NECESSARY PARTS ARE NOT YET AVAILABLE FOR THIS CAR!!
Air bags, Nov 20, 2017
TAKATA RECALL. WE RECEIVED THE RECALL NOTICE IN JULY 2016, NOW 16 MONTHS AGO. I HAVE CALLED OUR LOCAL DEALER (SAN JUAN CAPISTRANO, CA.) MANY TIMES AND HAVE ALWAYS BEEN TOLD THE SAME THING....THEY ARE NOT AVAILABLE AND DON'T KNOW WHEN THEY WILL BE. I EVEN WROTE TO FORD ON 1/16/17, SAYING MY CAR WAS SITTING IN THE GARAGE ALL THIS TIME, I AM SCARED TO HAVE A PASSENGER IN THAT SEAT, HEARING ABOUT DEATHS AND INJURIES. I HAVE NO USE FROM MY CAR SINCE THAT TIME (THE BATTERY KEEPS DYING FROM MISUSE!) I ASKED FOR A LOANER CAR IN THE MEANTIME (AS A TOYOTA OWNER FRIEND OF MINE WAS GIVEN!) AND HAVE BEEN REFUSED. THEY WROTE TO SAY THAT I HAVE BEEN "PROVIDED A RESPONSE TO YOUR REQUEST". I HAVE GIVEN UP CALLING AND WRITING AS THERE IS NO SATISFACTION. NO CAR, NO LOANER CAR, AND NO NEWS OF A FIXED/NEW PASSENGER AIRBAG!!
Air bags, Nov 19, 2017
TAKATA RECALL I'VE BEEN NOTIFIED THAT MY AIRBAGS MIGHT KILL ME. THERE ARE NO PARTS AVAILABLE TO REPLACE THEM. THIS REDUCES THE VALUE OF MY VEHICLE BY AN AMOUNT I CANNOT ESTIMATE. OF COURSE, IF IT KILLS ME, I PROBABLY WON'T CARE.
Steering, Nov 19, 2017
POWER STEERING SUDDENLY STOPPED WORKING AS I WAS ENTERING AN INTERSECTION AFTER A RED LIGHT HALF A MILE FROM MY HOME. I WAS STARTING TO TURN LEFT WHEN IT WENT OUT, LEAVING ME UNABLE TO TURN THE VEHICLE. I WAS ABLE TO BARELY DODGE ANOTHER VEHICLE AND CONTINUE STRAIGHT THROUGH THE INTERSECTION AND PULL INTO AN EMPTY LOT. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP. THE DEALERSHIP SERVICE DEPARTMENT SAID THAT THE STEERING GEAR AND DRIVER SIDE AXLE SEAL NEED TO BE REPLACED. THE VEHICLE HAS LESS THAN 56,000 MILES AND HAS NEVER BEEN IN A COLLISION.
Steering, Electronic stability control (ESC), Nov 18, 2017
ADVANCETRAC AND POWER STEERING ASSIST FAULT ERRORS COME UP IN THE MESSAGE CENTER. ALSO LOST POWER STEERING AND I NOW HAVE TO MANUALLY STEER VEHICLE.THE VEHICLE WAS IN THE STATIONARY POSITION AND CAME ON WHEN I STARTED THE CAR. THE ERROR MESSAGE HAS NOT GONE WITH SHUTTING OFF AND RESTARTING THE VEHICLE.
Air bags, Nov 18, 2017
TAKATA AIRBAG RECALL
Air bags, Nov 17, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SHEEHY FORD OF WARRENTON, 6443 LEE HWY, WARRENTON, VA 20187) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/13/18*JB
Air bags, Nov 16, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FORD OF ESCONDIDO LOCATED AT 1717 AUTO PARK WAY, ESCONDIDO, CA 92029, (760) 745-3361) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Other or unspecified, Nov 15, 2017
TAKATA RECALL....I GOT A RECALL LETTER FROM FORD IN JUNE 2016....IT HAS BEEN 1-1/2 YEARS I HAVE BEEN WAITING FOR THIS RECALL TO BE CORRECTED AND NOW THERE IS A CHAPTER 11. I THINK IN 1-1/2 YEARS OF WAITING FOR THIS RECALL TO BE CORRECTED....THIS COULD HAVE BEEN FIXED IN THIS PERIOD OF TIME. FORD IS SIMPLY STALLING NOW...THERE HAS BEEN PLENTY OF TIME TO BUILD THE PRODUCT CORRECTLY AND INSTALL MY RECALL. AM I SUPPOSE TO DIE WAITING....THAT WILL COST FORD MORE IN LAWSUITS!!!!!!
Other or unspecified, Nov 15, 2017
CAR SHAKES A LOT AND WILL TURN OFF WHILE AT A STOP LIGHT
Air bags, Nov 15, 2017
"TAKATA RECALL" I RECEIVED THE RECALL NOTICE IN JULY 2016 AND IT STILL HAS NOT BEEN REPAIRED DUE TO PARTS NOT AVAILABLE FOR THE REPAIR.
Air bags, Nov 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MOORE-STEWART FORD, 1406 E HIGHLAND AVE, SELMA, AL 36703) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Nov 15, 2017
I HAVE NOTICED A VIBRATION IN MY CAR AT ABOUT 55-65 MPH, UPON FURTHER INVESTIGATION I FOUND OUT IT IS THE POWER TRANSFER UNIT FOR MY AWD. I AM A MECHANIC AND CALLED FORD FOR THEM TO VERIFY THAT THE FLUID IS NON SERVICABLE AND IS GOOD FOR A LIFE TIME. THIS IS CRAZY BECAUSE A NEW ONE IS $900 OR MORE NOT INCLUDING LABOR, AND BECAUSE THEY ARE NOT SERVICABLE EVERY ABOUT 80,000 - 100,000 MILES YOU WILL HAVE TO REPLACE IT. WHO HAS $2,000 TO SPEND EVERY TIME THIS BREAKS TO FIX IT. THIS IS OUTRAGEOUS AND FORD SHOULD BE DOING SOMETHING ABOUT THIS.
Air bags, Nov 14, 2017
I HAVE NOT RECEIVED ANYTHING FROM FORD IN ORDER TO REMEDY THE POSSIBLE ISSUE WITH THESE AIRBAGS. I'D LIKE TO HAVE THEM FIXED BEFORE I END UP IN SOME KIND OF ACCIDENT. I DIDN'T KNOW ANYTHING ABOUT THIS ISSUE UNTIL I RECEIVED A POSTCARD IN THE MAIL.
Air bags, Nov 14, 2017
TAKATA RECALL 0F AIRBAG JUNE 2016. DEALER HAS NOT RECEIVED REPLACEMENT PARTS...CALLED DEALER WAIT LIST IS HUGE BECAUSE PARTS ARE NOT GIVEN FROM TAKATA INFLATORS
Air bags, Nov 14, 2017
WE HAVE BEEN CALLING THE DEALER SINCE THE RECALL IN JUNE 2016 AND THEY DON'T HAVE THE REPLACEMENT PART. THEY SAID THEY WILL CALL US WHEN THEY GET IT IN. WE HAVE CALLED MANY TIMES BEGINNING WHEN WE WERE FIRST NOTIFIED AND AS LATE AS 11/13/2017.
Air bags, Nov 13, 2017
TAKATA RECALL I ATTEMPTED TO HAVE THIS FIXED LAST YEAR AND WAS TOLD NO PARTS WERE AVAILABLE. I AM IN THE MILITARY, AND IN ORDER TO HAVE THIS VEHICLE SHIPPED TO ALASKA, I HAVE TO FIX THIS RECALL.