2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Air bags, Jul 28, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO FREMONT FORD (39700 BALENTINE DR, NEWARK, CA 94560) WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Jul 28, 2017
MY WIFE WAS DRIVING THE CAR (IN MOTION ON A FREEWAY EXIT). POWER STEERING WENT OUT AND THE FOLLOWING TWO CODES POPPED UP, "SERVICE ADVANCE TRAX' AND 'POWER STEERING ASSIST FAULT'. LOOKS LIKE AN EXPENSIVE FIX. BASED ON THE NUMBER PEOPLE HAVING THE SAME PROBLEM, FORD SHOULD DO SOMETHING TO SERVICE THIS DANGEROUS PROBLEM. IT LOOKS LIKE A MANUFACTURING PROBLEM.
Air bags, Jul 28, 2017
TAKATA RECALL I JUST BOUGHT THIS CAR FROM OKCARZ IN ORLANDO HAD NO IDEA ABOUT THIS RECALL WHEN I BOUGHT THIS CAR I CONTACTED RON NORRIS FORD THEY TOLD ME THERE WERE NO PARTS AVAILABLE AND WOULDN'T BE ANY TIME SOON. PER JOE KID SERVICE DIRECTOR. CONTACTED OKCARZ THEY REFUSED TO SWAP ME OUT OF THE CAR STATING THAT IT WAS A PROBLEM WITH THE MANUFACTURER AND THEY DID NOT CARE
Air bags, Jul 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (SUNNYVALE FORD, 650 E EL CAMINO REAL, SUNNYVALE, CA 94087) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER STATED THAT THE CASE WAS ESCALATED TO A HIGHER PRIORITY. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jul 26, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).... .UPDATED 11/16/17 *BF *JS
Air bags, Jul 25, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (RACEWAY FORD IN RIVERSIDE, CA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jul 25, 2017
TAKATA RECALL. RECALL NOTIFICATION RECEIVED OVER A YEAR AGO. NO TIMELY REMEDY HAS BEEN MADE AVAILABLE. MULTIPLE CALLS TO DEALERSHIP INDICATE NO PARTS AVAILABLE.
Steering, Jul 24, 2017
STARTING IN 2013 WE HAD VARIOUS SUDDEN POWER STEERING ASSIST FAULTS; OCCURRING AT SPEEDS LESS THAN 40 MPH, ONE FRIGHTENING EPISODE WAS WITH MY 10TH GRADE DAUGHTER WITH HER PERMIT, WHILE SHE WAS HAVING DRIVING LESSON WITH ME, WE MADE IT TO THE SIDE IN TRAFFIC; SHE DID NOT HAVE THE STRENGTH TO TURN THE WHEEL WHEN P/S WAS GONE. AFTER AT LEAST A DOZEN OCCURRENCES (RESTARTING DID RESOLVE THE ISSUES), IN EARLY 2015 I TOOK IT TO THE FORD DEALER FOR SOME ANSWERS, I SEPARATELY HAD THE CODES CHECKED AT AN AUTOZONE TYPE PLACE,THE ONLY CODE THAT CAME UP WAS AN EVAPORATIVE PURGE VALVE CODE; NOTHING ABOUT THE P/S FAULT.I DID NOT TELL FORD ABOUT THE CODES. FORD CALLED TO TELL ME I NEEDED TO HAVE THE COMPUTER REPLACED FOR $1500. BUT THEY COULD NOT ID A MECHANICAL P/S FAULT, NOR PURGE VALVE CODE.ASKED WHAT WAS WRONG WITH COMPUTER.NO FAILURE MODE WAS GIVEN.PAY $1500 FOR A REPAIR THAT YOU CANNOT IDENTIFY? THEY"RESET" THE COMP. THE PROBLEM NOT REPEATED UNTIL JUST 7/17/17 BUT RESTART NOW DOES NOT CLEAR IT OR LIFTING BATT LEADS.MY HUSBAND ABLE TO DRIVE IT HOME BUT WITH DIFFICULTY. THIS EVENT THE CAR WAS LESS THAN 25 MPH, MADE RIGHT TURN FROM STOP,THEN LOST P/S. OIL CHANGE WARNING LIGHT IS ON TOO. NEEDS OIL & INSPECTION BUT IN DRIVEWAY,MAY NOT PASS INSPECTION. FORD CLAIMS IN THE 2010 HANDBOOK THE CAR IS STILL DRIVABLE WHEN P/S IS LOST! DID FORD GET THAT CLEARED WITH STATE INSPECTORS WHEN THEY KNEW THEY HAD THIS PROBLEM. I AM IN MY MID-FIFTIES AND ACTIVE BUT HAVE A MUSCLE WEAKENING CONDITION. I DON'T KNOW IF I WOULD HAVE THE STRENGTH EITHER TO GET THIS CAR TO THE SIDE FOR SAFETY. IT BOGGLES MY MIND THAT THE 2010 MY HAS NOT BEEN PLACED ON RECALL BUT 2012 THROUGH 2014(?) HAVE. PLEASE TAKE EVERY ACTION TO PLACE THIS ITEM ON A RECALL PATH. THANK YOU.
Service brakes, Jul 24, 2017
AFTER THE CAR ACTIVATES ABS, WHEN ABS IS DISENGAGED THE BRAKES ARE "SOFT". WHEN DEPRESSED, THEY FEEL LIKE NORMAL RESISTANCE, THEN ARE SOFT AND FINALLY STOP THE CAR AFTER FULLY DEPRESSING THE PEDAL. I HIT A SMALL WASHBOARD BUMPY STRETCH OF ROAD WHILE DEPRESSING THE BRAKE, ABS KICKED IN AND IMMEDIATELY WENT OFF. BRAKES THEN SOFT.
Power train, Engine, Fuel/propulsion system, Jul 24, 2017
IN LOWER GEARS / BELOW 3500 RPM, I WILL OCCASIONALLY EXPERIENCE A SUDDEN DECELERATION, AND THEN AN ABRUPT ACCELERATION AS THE VEHICLE ATTEMPTS TO MAKE IT TO THE COMMANDED SPEED. THIS ONLY OCCURS WHEN THE VEHICLE IS ALREADY IN MOTION, MOST OFTEN CITY STREETS, OCCASIONALLY WHILE ACCELERATING ONTO A HIGHWAY. I BELIEVE THIS CREATES A POTENTIALLY DANGEROUS SITUATION, AS A DRIVER MAY NOT HAVE THE FULL, CONSISTENT ACCELERATION THAT HE EXPECTS TO HAVE. THIS ISSUE BEGAN SHORTLY AFTER RECEIVING "CHECK FUEL FILTER" CODES, DUE TO A POORLY DESIGNED INNER GAS CAP GASKET, WHICH ALLOWS FOR CONTAMINATION TO OBSTRUCT THE EASY FILL SYSTEM'S INNER SEAL. I BELIEVE THIS MAY ALSO BE RELATED TO AN ISSUE WITH A THROTTLE BODY CONTROLLER, SIMILAR TO THE MANY FORD PRODUCTS AND CUSTOMERS WHOM HAVE SUBMITTED PRIOR COMPLAINTS. NOT SURE WHY THOSE THROTTLE BODY CONTROLLERS DIDN'T GET A RECALL, THE PROBLEM IS COMMON ENOUGH AND THE POTENTIAL DAMAGE SUBSTANTIAL.
Fuel/propulsion system, Jul 21, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT FUNCTIONED APPROPRIATELY. THE CONTACT TOOK THE VEHICLE TO THE TURNPIKE FORD DEALER WHERE THE NOZZLE WAS CLEANED; HOWEVER, THE FAILURE RECURRED. THE DEALER WAS CONTACTED AGAIN AND STATED THAT CLEANING THE NOZZLE WAS THE ONLY REMEDY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE REMEDY WAS NOT PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Steering, Jul 20, 2017
TIRE SENSOR CAME ON SAYING THAT THE TIRE PRESSURE WAS LOW SO I IMMEDIATELY PULLED INTO A GAS STATION TO CHECK THE AIR PRESSURE. AS SOON AS I PULLED IN I LOST THE POWER STEERING AND THE SENSOR CAME ON ABOUT THE POWER STEERING. I WAS STILL IN MOTION WHEN I LOST THE POWER STEERING.
Steering, Air bags, Jul 20, 2017
TAKATA RECALL. IS FORD EVER GOING TO GET THE PARTS TO FIX THIS. THERE COULD BE A MASSIVE LAWSUIT SOME DAY SOON.
Wheels, Jul 20, 2017
I AM FED UP WITH MY FUSION HAVING LOW PRESSURE LIGHT COMING ON AND HAVING TO CARRY AN AIR COMPRESSOR AT ALL TIMES BECAUSE THE LOW PRESSURE LIGHT COMES ON ANY TIME AND YOU DON'T HAVE MUCH TIME TO GET AIR INTO IT BEFORE OTHER ISSUES START. I HAVE SEEN WHERE OTHERS ARE HAVING THE SAME PROBLEM. I KEEP BEING TOLD THAT THE TIRES ARE FINE AND THAT THERE IS JUST SOME CORROSION ON THE RIMS. THEY CLEAN IT UP AND REMOUNT THE TIRES AND IT MIGHT BE OK FOR 4-6 WEEKS. IT DOES NOT MATTER WHAT TEMPERATURE OR TYPE OF WEATHER. IT HAPPENS ON COUNTY ROADS, CITY ROADS AND INTERSTATE HIGHWAYS.
Steering, Jul 18, 2017
POWER STEERING ASSIST RANDOMLY CUTS OUT WHILE DRIVING. IF YOU TURN THE CAR OFF AND RESTART IT WILL RESET. HAPPENS WHILE CAR IS IN MOTION INCLUDING REVERSE AND FORWARD. HAS HAPPENED MOSTLY AT LOW SPEED IN DRIVEWAY, PARKING LOT AND CITY STREETS. FIRST OCCURRENCE 7/14/17. HAS HAPPENED 3 OTHER TIMES SINCE.
Steering, Jul 18, 2017
BACKED OUT OF GARAGE AND POWER STEERING TOTALLY QUIT.
Steering, Jul 17, 2017
DRIVING DOWN THE EXPRESSWAY, WE GOT A MESSAGE SAYING TO SERVICE POWER STEERING NOW. SHORTLY AFTER WE LOST POWER STEERING ON THE VEHICLE. WE HAD A HARD TIME GETTING IT OVER TO THE OTHER SIDE OF THE EXPRESSWAY BECAUSE OF TRAFFIC. WE ALMOST GOT INTO AN ACCIDENT.
Engine, Jul 15, 2017
TAKATA RECALL WHENEVER I COME TO A COMPLETE STOP, MY CAR SEEMS TO STOP ACCELERATING OR STALL. THE RPM GOES UP, PUT IT DOES NOT ACCELERATE. I HAVE TO PULL OVER, AND CUT MY CAR OFF FOR IT TO START DRIVING AGAIN AND REPEAT THAT PROCESS WHEN IT HAPPENS AGAIN AND ITS BEEN HAPPENING FOR A WHILE. WHEN I GOT MY TRANSMISSION FLUID FLUSHED AND TOPPED OF IT STOPPED HAPPENING FOR A FEW MONTHS, BUT THEN IT STARTED MESSING UP AGAIN.
Engine, Jul 15, 2017
WHILE DRIVING AT HIGHWAY SPEED WITH CRUISE CONTROL ENGAGED, THE CRUISE CONTROL DE-ACTIVATES, THE CHECK ENGINE LIGHT COMES ON, AND THE WRENCH ICON COMES ON AT THE INSTRUMENT PANEL. THE ENGINE BEGINS TO RUN VERY ROUGH, SURGING, THEN SLOWING DOWN, AND THE CRUISE CONTROL CANNOT BE RE-ENGAGED. THE THROTTLE BODY WAS REPLACED BY THE FORD DEALER 18 MONTHS AGO, AND THE CONDITION THAT EXISTS NOW WAS THE SAME THAT EXISTED PRIOR TO THE THROTTLE BODY BEING REPLACED 18 MONTHS AGO. VEHICLE CURRENTLY HAS LESS THAN 68,000 MILES. FUEL ECONOMY IS 20% LOWER THAN NORMAL. IT IS FRIGHTENING TO ATTEMPT TO PASS ON 2-LANE ROADS, BECAUSE YOU NEVER KNOW WHEN THE ENGINE WILL SPUTTER. THIS STARTED OCCURRING OCCASIONALLY IN MID-JUNE, 2017, AND NOW OCCURS EVERY TIME YOU DRIVE THE CAR. CODE THAT WAS STORED WAS P2119, "THROTTLE BODY RANGE."
Air bags, Jul 14, 2017
TAKATA RECALL. I RECEIVED NOTICE JUNE 1, 2016 OF A SAFETY RECALL FOR THE PASSENGER SIDE AIRBAG. I HAVE QUERIED OUR LOCAL FORD DEALERSHIP (AS WELL AS OTHER DEALERSHIPS IN THE DALLAS AREA) AND HAVE BEEN GIVEN NO INFORMATION AS TO WHEN THIS SAFETY ITEM WILL BE RESOLVED. I HAVE BEEN TOLD BY THE LOCAL FORD SERVICE MANAGER THAT THERE APPEARS TO BE NO REAL URGENCY TO REPLACE THIS AIRBAG DUE TO COST (IT IS LESS COSTLY TO DEAL WITH LAWSUITS THAN WITH REPLACEMENT). I WAS TOLD BY THE SALES DIRECTOR AT THE SAME DEALERSHIP THAT THEY WOULD BUY MY CAR AT BLACK BOOK VALUE AS TRADE-IN ON ANOTHER VEHICLE. WHEN I ASKED WHAT WOULD BE DONE WITH MY FUSION I WAS ADVISED THAT IT WOULD BE SOLD SOMEWHERE OUT OF THE US WHERE THERE ARE NO RECALL CONCERNS.
Steering, Jul 13, 2017
STEERING COLUMN MAKES A RUBBING NOISE WHEN TURNING AT SLOW SPEEDS (<5 MPH). SOUND IS LESS AT HIGHER SPEEDS. FORD DEALER SAYS TO REPLACE STEERING UNIT DUE TO POSSIBLE POWER STEERING ASSIST FAILURE ($1600) AND A POWER STEERING ASSIST FAIL COULD RESULT IN LOSS OF STEERING AND A CRASH. THIS SOUNDS LIKE IT SHOULD FALL UNDER THE POWER STEERING ASSIST RECALL FOR THE 2011+ FUSIONS.
Steering, Jul 13, 2017
WHILE I WAS DRIVING AN INDICATOR APPEARED IN THE "MESSAGE CENTER" INDICATING "POWER STEERING FAULT". I CONTINUED MY ROUTE TO WORK WITH NO PROBLEM STEERING AT THAT TIME. AFTER WORK, I GOT INTO MY VEHICLE TURNED ON THE IGNITION AND BEGIN TO TURN TO GET OUT OF THE PARKING SPACE. AT THAT POINT STEERING BECAME VERY HARD, THEN ANOTHER INDICATOR APPEARED STATING "SERVICE POWER STEERING NOW". NOT KNOWING THAT THIS VEHICLE DOES NOT HAVE A RESERVOIR FOR POWER STEERING FLUID, I DROVE TO THE NEAREST AUTO STORE TO PURCHASE POWER STEERING FLUID. AFTER RETURNING TO MY VEHICLE & LOOKING AT THE MANUAL I THEN FOUND OUT MY VEHICLE DOES NOT TAKE FLUID FOR POWER STEERING. I THEN CONTACTED MY DEALERSHIP WHERE I PURCHASED MY VEHICLE TO SEE IF THIS IS UNDER WARRANTY DUE TO I JUST PURCHASED THE VEHICLE IN SEPTEMBER 2016. HOPEFULLY IT IS BECAUSE THIS IS VERY DANGEROUS.
Air bags, Jul 13, 2017
TAKATA RECALL -- IT IS ONE YEAR SINCE THE RECALL WAS ISSUED. FORD STATED TODAY THAT STILL DON'T HAVE ANY INFLATORS IN MANUFACTURE FOR REPLACEMENT. THE CAR WILL BE PAST ITS LIFESPAN BEFORE THE RECALL IS COMPLETE MEANWHILE ANY PASSENGER IN THE CAR IS AT RISK. THIS IS AN UNSATISFACTORY RESPONSE TO A MAJOR SAFETY RISK. NOTHING HAS HAPPENED YET!
Steering, Electrical system, Electronic stability control (ESC), Jul 12, 2017
I HAVE A 2010 FORD FUSION WITH LESS THAN 80K MILES ON IT. THE POWER STEERING WENT OUT ON THIS VEHICLE WHILE MY WIFE WAS DRIVING WITH OUR 3 YEAR OLD IN THE BACKSEAT. SHE WAS BARELY ABLE TO GET IT OFF THE ROAD, AS WELL AS RETURN THE VEHICLE HOME. THIS IS EXTREMELY DANGEROUS! THE ONLY WARNING LIGHT THAT TURNED ON WAS THE SERVICE POWER STEERING MESSAGE AND THE SERVICE ADVANCETRAK MESSAGE. I TOOK THE VEHICLE TO MY MECHANIC THEY WERE ABLE TO SEE TROUBLE CODES, AND CLEARED THEM. THE DROVE THE VEHICLE ABOUT 15 MILES AND WERE NOT ABLE TO REPLICATE THE PROBLEM. WE PICKED UP THE VEHICLE 7/11/17 AND DROVE 15 MILES HOME AND LEFT FOR THE NIGHT. 7/12/15 THE MORNING OF, MY WIFE PROCEEDED TO DRIVE THE VEHICLE 3 MILES AND SURE ENOUGH SAME PROBLEM HAPPENED TO HER WHILE DRIVING. FOR THE LIFE OF ME I CANNOT UNDERSTAND THIS ISSUE. WHY IS THERE A RECALL FOR THE 2011 VEHICLES BUT NOT FOR 2010, WHICH FROM MY UNDERSTANDING IS WHAT SPARKED THE ENTIRE RECALL PERIOD. FORD NEEDS TO REMEDY THIS ISSUE, OR PROVIDE A FIX FOR THE VEHICLE.
Steering, Jul 12, 2017
I WAS PULLING OUT MY DRIVEWAY AND COULDN'T STEER MY CAR. I PUT IT IN PARK, TURNED THE IGNITION OFF AND RESTARTED THE CAR. THIS TIME, NO ISSUES. WEEKS LATER, I'M DRIVING DOWN THE STREET AND GET A WARNING FOLLOWED BY LOSS OF POWER STEERING WHEN EXITING AND MAKING A TURN. CONTACTED A FORD DEALER, GAVE MY VIN#, ONLY TO FIND OUT THERE IS NO RECALL ON THIS, THAT IT HAS BEEN "RESET", AND THAT TO HAVE IT FIXED, I WILL HAVE TO PAY OUT OF POCKET. WHY HASN'T FORD RECALLED THIS ISSUE? IT IS EXTREMELY DANGEROUS TO LOOSE POWER STEERING WHILE DRIVING!!