2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, Electronic stability control (ESC), Jan 30, 2017
MY 2010 FORD FUSION HAS COME UP WITH A "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" MESSAGES ON THE DASH BOARD. THIS CAUSES THE STEERING IN THE VEHICLE TO BE STIFF AND VERY DIFICULT TO MAKE A TURN ON THE ROAD. I MANAGED TO MAKE IT HOME DRIVING AT A REDUCED SPEED AND BY AVOIDING MAKING TURNS WHEN POSSIBLE TO PREVENT AN ACCIDENT.
Steering, Jan 30, 2017
POWER STEERING FAILURE. THIS SAME ISSUE HAS BEEN RECALLED ON THE 2011-2015 MODELS, BUT NOT ON 2010. I THINK IT IS RELATED.
Steering, Jan 30, 2017
WHILE DRIVING, THE POWER STEERING LOCKED UP MAKING THE VEHICLE ALMOST IMPOSSIBLE TO STEER. THANKFULLY IT MANAGED TO GET TO A SAFE STOP. *TR
Vehicle speed control, Engine, Jan 30, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE THROTTLE BODY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 245,000. THE VIN WAS NOT AVAILABLE.
Steering, Jan 29, 2017
WHILE GETTING ONTO THE HIGHWAY "SERVICE POWER STEERING NOW" CAME UP ON THE DISPLAY. THE CAR LOST ALL POWER STEERING. THANKFULLY I WAS ABLE TO MUSCLE THE CAR OFF THE HIGHWAY. THE WHEEL JERKED TO THE LEFT WHEN THE POWER STEERING WENT OUT. THIS IS HAZARDOUS AND COULD CAUSE WRECKS. FOR A LITTLE RESEARCH I SEE THAT I AM NOT THE ONLY PERSON TO HAVE THIS HAPPEN TO THEM.
Air bags, Jan 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 116V384000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Air bags, Jan 27, 2017
LONG TERM RECALL NOTICE NHTSA #16V384, MANUFACTURER RECALL #16S26 (TAKATA AIRBAGS), SINCE JUNE 2016 (POSSIBLY LONGER). THERE IS STILL NO REMEDY FOR THIS RECALL. EVERY DAY THAT THIS RECALL GOES WITHOUT REPAIR COULD POSSIBLY MEAN THAT THAN MANY LIVES ARE LOST IN ACCIDENTS RELATED TO THIS. WHEN WILL THERE BE A REMEDY?
Steering, Jan 27, 2017
THE EPS (ELECTRIC POWER STEERING) UNIT JUST FAILED ON MY 2010 FORD FUSION S. THE PROBLEM INDICATOR LIGHT HAS FLASHED ON STARTUP A FEW TIMES OVER THE PAST COUPLE OF MONTHS, BUT FINALLY CAME ON PERMANENTLY YESTERDAY, 01/26/2017. WHEN THE INDICATOR TEXT CAME ONTO THE ERROR SCREEN IT SHOWED THE FOLLOWING TEXT AND ALL POWER ASSIST TO MY STEERING WAS GONE: POWER STEERING FAILURE AND ADVANCE TRACK FAILURE MY DEALER HAS TOLD ME THAT THIS IS A KNOWN ISSUE ON MOST FORD FUSION MODEL YEARS, BUT A RECALL HAS ONLY BEEN ISSUED FOR THE LAST FEW YEARS AND DOES NOT INCLUDE MINE! HE DESCRIBED THE ISSUE AS ONE WHERE THE RIBBON CABLE THAT CONNECTS THE EPS UNIT IS PRONE TO DISINTEGRATION, AS IT WAS ORIGINALLY DESIGNED, AND THE FIXED EPS UNITS DO NOT HAVE THIS DESIGN FLAW. THE FIX FOR THIS IS MORE THAN $2000 DOLLARS, AND SHOULD NOT BE PLACED ONTO THE CONSUMER SINCE THIS CRITICAL SAFETY PART WILL FAIL ON ALL FORD FUSION MODELS OVER TIME... SOME SOONER AND SOME LATER. THIS IS NOT AN INCONVENIENCE LIKE A BROKE RADIO OR A LEAKING HOSE. THIS IS A A DISASTROUS SITUATION OF THE FIST ORDER. HOW MANY LIVES IS FORD WILLING TO SACRIFICE AS STEERING FAILURES OCCUR AROUND THE WORLD, BEFORE THEY DECIDE TO TAKE ACTION?
Steering, Electrical system, Jan 26, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 50 MPH, THE POWER STEERING FAILED WITHOUT WARNING WHILE EXITING THE HIGHWAY. THE DEALER DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,400.
Steering, Jan 26, 2017
POWER ASSIST FAILURE. WHILE DRIVING ON THE HIGHWAY, POWER ASSIST FAILED MAKING THE CAR VERY HARD TO STEER CREATING A DANGEROUS CONDITION THAT MAY CAUSE AN ACCIDENT. AFTER RESEARCH I NOTICED THAT WAS A VERY COMMON PROBLEM HAPPENING TO MANY FORD FUSION. WHILE THE 2011 AND 2012 FORD FUSION HAD A RECALL ON THIS ISSUE, THE 2010 MODEL IS NOT INCLUDED. THE REPAIR IS ESTIMATED AT $1,972.99. THE DEALER SEEMS AWARE THIS IS A DESIGN FAILURE OF THE 2010 FORD FUSION MAKING IT UNSAFE TO OPERATE AND A RECALL SHOULD BE MADE. *TR
Steering, Jan 26, 2017
WAS DRIVING WHEN A "SERVICE POWER STEERING NOW" WARNING CAME ON, SECONDS LATER THE POWER STEERING TOTALLY WENT OUT. STRUGGLED TO GET THE CAR TO THE SIDE OF THE ROAD, THEN LIMPED IT TO DEALERSHIP. *TR
Engine, Fuel/propulsion system, Jan 25, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE SENSOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK HAD FAILED CAUSING FUEL TO LEAK OUT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT IN OCTOBER OF 2016, THE VEHICLE WAS INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM) DUE TO THE PREVIOUS INSPECTION PERFORMED. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 105,000......UPDATED 03/08/17 *BF *CN
Steering, Electronic stability control (ESC), Jan 24, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE POWER STEERING FAILED AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000......UPDATED 03/08/17 *BF THE CONSUMER STATED THE POWER STEERING FAILED WHILE DRIVING. UPDATED 09/07/2017*JS
Steering, Jan 24, 2017
WHILE DRIVING ON A CITY STREET, THE POWER STEERING, SERVICE NOW LIGHT CAME ON AND IT BECAME EXTREMELY HARD TO TURN THE WHEEL. *TR
Air bags, Jan 23, 2017
TAKATA RECALL I AM STILL WAITING ON INFORMATION IN REGARD TO THE SAFETY RECALL NOTICE THAT WAS SENT TO ME IN JULY 2016 FOR THE PASSENGER FRONTAL AIRBAG INFLATOR. FORD MOTOR COMPANY WAS SUPPOSE TO NOTIFY ME VIA MAIL, BUT I STILL HAVE NOT RECEIVED INFORMATION.
Steering, Jan 23, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE STEERING FAILED AND THE STEERING WHEEL BECAME ABNORMALLY TIGHT. THE POWER STEERING WARNING LIGHT DID NOT ILLUMINATE UNTIL AFTER THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT?S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,169.
Steering, Jan 20, 2017
COMPLETELY LOST STEERING CONTROLS WHILE DRIVING AT LOW SPEED. WAY TO HARD TO STEER WITHOUT POWER. LUCKILY I WAS ON MY ROAD AND WAS ABLE TO LIMP IT HOME. DASH DISPLAY SAYS SERVICE POWER STEERING NOW. HAD THIS HAPPENED IN ANOTHER CONDITION, I WOULD HAVE LOST CONTROL OF THE VEHICLE. *TR
Air bags, Jan 19, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Jan 19, 2017
WHILE DRIVING THE POWER STEERING WENT OUT. AFTER SOME READING I SAW THAT HUNDREDS OF PEOPLE HAVE EXPERIENCED THIS COSTING UP TO 2000 DOLLARS TO FIX. THIS WAS ALL RELATED TO THE POWER ASSIST COMPONENT THAT HAD ALREADY BEEN RECALLED ON 2011 AND NEWER. 2010 WAS LEFT OUT YET HAS THE SAME ISSUE AS MINE DOES NOW. HAD THIS BEEN MY CHILDREN DRIVING THEY WOULD NOT HAVE HAS THE ARM STRENGTH TO TURN THE WHEEL. THIS ISSUE IS POSSIBLY DEADLY AND SHOULD BE ADDRESSED QUICKLY. I NOW HAVE A CAR THAT I CAN NOT DRIVE BECAUSE IT IS UNSAFE. AS OF RIGHT NOW I WOULD LIKE TO SEE FORD INCLUDE 2010 AND OLDER THAT HAVE THE SAME ISSUES AS THE 2011 MODELS OR NEW MODELS HAVE. WHAT IF IT WAS ONE OF YOUR CHILDREN DRIVING THIS VEHICLE? WOULD YOU WANT IT RECALLED FOR THEIR SAFETY? *TR
Steering, Jan 19, 2017
POWER STEERING STARTED TO RANDOMLY GO OUT. WE WOULD TURN THE CAR OFF AND ON AND IT WOULD COME AND GO. IT IS A GOOD THING WE WERE NOT DRIVING ON THE HIGHWAY OR SOMETHING LIKE THAT. *TR
Service brakes, Jan 19, 2017
BRAKES WENT SOFT, REPLACED THE MASTER CYLINDER THEN I DIDN'T HAVE ANY BRAKES AT ALL. TOOK IT TO MY MECHANIC AND HE THINKS THE ABS SYSTEM IS BAD, I READ A LOT OF COMMENTS ON LINE TO SEE THAT THIS IS A COMMON PROBLEM. I DID STOP ON SNOW AND THE ABS SYSTEM WORK THEN AFTER THAT THE BRAKES WENT SOFT.
Steering, Jan 16, 2017
I WAS DRIVING MY 2010 FORD FUSION IN A PARKING LOT AND WHEN MAKING A RIGHT TURN THE "SERVICE POWER STEERING" AND "SERVICE ADVANCE TRAC" LIGHTS STARTED FLASHING. MY BOYFRIEND AND I WEREN'T SURE WHAT THAT MEANT SO WE CONTINUED TO DRIVE HOME A FEW MINUTES DOWN THE ROAD. ONCE REACHING OUR DRIVEWAY THE CAR SEEMED A LITTLE HARDER TO TURN, BUT IT STILL WASN'T THAT BAD. WE DECIDED IN THE MORNING TO TAKE IT TO THE DEALERSHIP. WE STARTED THE CAR AND WE COULD NOT MOVE THE STEERING WHEEL AT ALL. I DO SEE THAT THIS IS A COMMON PROBLEM WITH THE 2010 FORD FUSIONS, BUT FORD HAS NOT MADE THIS A RECALL AND THERE IS A LAWSUIT REGARDING THIS. THANKFULLY WE NOR ANYONE AROUND US WAS HURT, BUT NOW WE ARE LOOKING AT PAYING AROUND $1500 FOR REPAIRS. IT WOULD BE NICE IF FORD COULD HAVE THIS ISSUE FIXED. *TR
Other or unspecified, Jan 13, 2017
LIKE SO MANY OTHERS HAVE EXPERIENCED, TODAY THE DRIVER DOOR HANDLE STOPPED WORKING. DOOR CANNOT BE OPEN FROM INSIDE. DRIVER MUST CLIMB OVER TO THE PASSENGER SIDE TO EXIT OR ELSE ROLL DOWN THE DRIVER WINDOW TO OPEN FROM THE OUTSIDE. THIS SHOULD BE A RECALL ISSUE.
Steering, Air bags, Jan 12, 2017
TAKATA RECALL. WE HAVE TAKEN THE VEHICLE 4 TIMES TOWED TO THE SAME FORD DEALERSHIP. LORENZO FORD IN HOMESTEAD, FLORIDA. STEERING WHEEL LOCKED COULD NOT TURN OR STEER. WHILE DRIVING THE VEHICLE WITH MY FAMILY IN THE CAR AND TURNING ON A BUSY INTERSECTION ON 157 AVENUE AND NORTH KENDALL DRIVE WE ALMOST GOT INTO A VERY SERIOUS ACCIDENT HEAD ON. ON ANOTHER OCCASION WHILE TURNING ON SW 137 AVENUE AND 152 STREET AGAIN THE STEERING WHEEL LOCKED UP. ALSO WE PAID $1800.00 TO THE DEALERSHIP FOR REPAIRS FOR THIS PROBLEM AND THE VEHICLE IS SITTING IN OUR DRIVEWAY WITH THE SAME ISSUE A LOCKED STEERING WHEEL. IT SHOWS THAT THE AIRBAG IS OPEN AND IT IS NOT. WE ARE VERY UPSET AND DISSATISFIED WITH THE SERVICE THAT WAS PERFORMED AT THE DEALERSHIP. WE NEED HELP.THERE COULD HAVE BEEN A SERIOUS ACCIDENT AND PERHAPS LOSS OF LIFE. WE USUALLY DON'T COMPLAIN BUT THIS IS NOT ACCEPTABLE. WE HAVE NOT YET RECEIVED NOTICE THAT THE PART IS IN TO FIX THIS PROBLEM. IT'S BEEN SINCE JULY 2016 THAT WE RECEIVED THE LETTER FOR THE RECALL AND NOTHING HAS HAPPENED SO FAR. THE PART THAT WAS REPLACED WAS THE GEAR ASSEMBLY -STEERING $1186.74 PLUS LABOR. SINCE 5/2016 -10/2016 ITS BEEN IN THE DEALERSHIP 4 TIMES. STILL NOT DRIVABLE. *TR
Air bags, Jan 12, 2017
TAKATA RECALL I RECEIVED A NOTICE IN JUNE 2016 ABOUT MY AIRBAGS BEING RECALLED AND NOW 7 MONTHS LATER THEY ARE STILL NOT READY TO PROVIDE A REMEDY.