2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, Jan 10, 2017
POWER STEERING FAILURE WHILE DRIVING. VEHICLE REPORTS ERROR CODE, AND ALL POWER STEERING IS LOST WITHOUT WARNING. DEALER'S SERVICE DEPARTMENT SAYS IT IS A MANUFACTURING DEFECT BUT IS NOT COVERED UNDER CURRENT RECALL. *TR
Steering, Jan 9, 2017, crash
POWER STEERING NOT WORKING. TOOK THE VEHICLE TO A MECHANIC WHO REPLACED THE RIGHT FRONT KNEE AND ELECTRIC POWER STEERING RACK AND RESET FAULT CODES FOR STEERING ANGLE AND ABS. POWER STEERING WORKED FOR APPROXIMATELY 40 MILES. DROVE TO SUPERMARKET. CAME OUT OF MARKET TO FIND POWER STEERING NOT WORKING (STATIONARY). TOOK DIRECTLY TO FORD DEALER. FORD DEALER UPDATED SOFTWARE, PERFORMED STEERING ANGLE RESET, AND CLEARED ALL CODES AFTER REPROGRAMMING. POWER STEERING WORKED FOR APPROXIMATELY 50 MILES. LEAVING WORK I FOUND THE POWER STEERING NOT WORKING AGAIN (STATIONARY). *TR
Steering, Jan 9, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE ADVANCE TRAC AND POWER STEERING ASSIST FAULT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 209,000.
Steering, Jan 9, 2017
POWER STEERING ASSIST FAULT. NHTSA ALREADY HAS AN OPEN INVESTIGATION, I'M JUST ANOTHER PERSON EXPERIENCING THIS PROBLEM WITH MY 2010 FORD FUSION, WHICH HAS NOT BEEN ISSUED A RECALL BY FORD. EXTREME DIFFICULT TURNING THE CAR, ESPECIALLY AT LOW SPEEDS.
Steering, Electronic stability control (ESC), Jan 7, 2017
ELECTRIC POWER STEERING WENT OUT WHILE DRIVING ON STATE HIGHWAYS, MAKING IT ALMOST IMPOSSIBLE TO DRIVE, STEER TO A SAFE PLACE JUST TO PREVENT A HEAD ON COLLISION.WITHOUT ANY WARNING DRIVING AND OUT OF NOWHERE ELECTRIC POWER STEERING GOES OUT WHILE IN A CURVE I CAN GUARANTEE YOU THE AVERAGE DRIVER WILL END UP IN A CRASH, POSSIBLY DEAD. I WAS ONLY LUCKY NO ONE WAS COMING TOWARDS ME. COST WAS AROUND 1,200$ AT FORD DEALERSHIP. I'M NOT SURE THE DATE OF THE INCIDENT, IT WAS OVER A YEAR AGO.
Steering, Jan 5, 2017
I AM JUST WONDERING WHAT THE STATUS IS OF THE STEERING LOCKUP WITH THE 2010 FORD FUSIONS. MY SON HAS THIS CAR AND THE STEERING IS COMPLETELY LOCKED UP. LUCKILY HE WAS NOT DRIVING IT. IT WAS JUST AFTER STARTING IT THIS MORNING. HE CALLED FORD AND THEY TOLD HIM THAT HIS VIN WAS NOT UNDER THE RECALL. I AM HAVING TROUBLE UNDERSTANDING WHY NOT WHEN IT FALLS IN THE BAD YEAR RANGE AND CLEARLY HAS THE SAME ISSUE. I FEEL THAT FORD SHOULD COVER THIS ONE. *TR
Service brakes, Jan 5, 2017, crash
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD, WHICH RESULTED IN NO BRAKE FUNCTIONALITY. THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 21,359.
Service brakes, Jan 4, 2017
THE BRAKE PEDAL ON MY FORD FUSION SPORT WENT SOFT ALMOST TO THE FLOOR WHEN COMING TO AN INTERSECTION IN COLD SLIPPERY CONDITIONS. THIS CONDITION HAPPENED TWICE WITHIN TWO WEEKS. I HAD THE CAR CHECKED OUT BY A FORD DEALER AND THEY FOUND NOTHING. IT HAPPENED AGAIN TWO WEEKS LATER SLOWING DOWN (40MPH) APPROACHING A SHARP CORNER. THIS TIME THE BRAKES DID NOT RECOVER. THE DEALER IS CHANGING THE HYDRAULIC CONTROL UNIT FOR THE ABS SYSTEM. THIS IS A VERY DANGEROUS CONDITION AND WARRANTS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. IT IS GOING TO COST ME $1,900 TO REPAIR AND FORD SHOULD BE PAYING FOR THIS THROUGH THE RECALL PROCESS. I DO NOT WANT ANYONE INJURED BECAUSE OF THIS FAILURE MODE.
Steering, Jan 4, 2017
POWER STEERING WENT OUT ON MY WAY HOME ON DECEMBER 20 2016. TOOK IT TO THE DEALER ON JANUARY 4 2017 AND WAS TOLD THE STEERING RACK HAD TO BE REPLACED. SEEN WHERE FORD HAD A PROBLEM WITH THE STEERING FAILING ON THIS MODEL. THERE WERE SOME RECALLS ON SOME BUT NOT ON MINE.
Steering, Jan 4, 2017
POWER STEERING STOPPED WORKING ON MY 2010 FORD FUSION. POWER STEERING FAILED WHEN CAR WAS STARTED WHILE SITTING IN DRIVEWAY. TOOK TO SHOP AND TOLD A $1500 STEERING GEAR REPLACEMENT IS REQUIRED. 2011-13 YR MODELS WERE RECALLED FOR SAME PROBLEM. FORD WILL NOT AND HAS NOT YET INCLUDED 2010'S IN THE RECALL. 1000'S OF ONLINE COMPLAINTS
Steering, Jan 4, 2017
I WAS DRIVING AND THE POWER STEERING WENT OUT. THE SERVICE POWER STEERING CAME ON AND SERVICE ADVANCETRAC CAME ON. *TR
Air bags, Jan 4, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Jan 3, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED INTERMITTENTLY AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,600.
Wheels, Jan 2, 2017
WHEEL STUDS FRACTURE WHILE IN MOTION ON SMOOTH ROADWAYS CITY STREETS AS WELL AS HIGHWAYS AT VARIABLE SPEEDS BETWEEN 5MPH TO 60MPH . STUDS HAVE BEEN REPLACED 7 TIMES. ISSUE IS REOCCURRING.
Fuel/propulsion system, Jan 2, 2017
RECALL 15S34 FUEL TANK AND PURGE VALVE INSPECTION: I RECEIVED A NOTICE FOR RECALL AND I DELIVERED MY VEHICLE FOR INSPECTION ON FEBRUARY 20, 2016. FORD REPLACED MY PURGE VALVE BECAUSE IT HAD FAILED. MY PAPERWORK SHOWS THE INSPECTION WAS COMPLETED PRIOR TO 0830.THE PROBLEM IS I BEGAN TO SMELL GAS A FEW MONTHS LATER. THE SMELL BECAME WORSE AND I RETURNED MY VEHICLE TO FORD ON NOVEMBER 28, 2016 FOR INSPECTION. FORD SAID MY TANK IS CRACKED AND NEED REPLACEMENT. I ASKED FORD TO COVER THE COST OF THE TANK REPLACEMENT AND THEY REFUSED. I BELIEVE FORD SHOULD COVER THIS COST DUE TO CONDITION OF THE TANK. THE TANK'S CRACK WAS CAUSED BY INTERNAL PRESSURE (SEE PHOTOS). I DON'T BELIEVE THE TANK WAS PROPERLY INSPECTED. I DON'T BELIEVE THE FORD DEALER COULD HAVE TESTED THE SYSTEM AND REPLACED THE PURGE VALVE AND DROPPED THE TANK AND TESTED THE SYSTEM IN ONE HOUR. NOTE: THE DEALER OPENS AT 0730 ON SATURDAYS AND THE INVOICE SHOWS THE DEALER COMPLETED EVERYTHING AT 0829. INVOICE DOES NOT SHOW THE DEALER USING A GASKET AFTER TANK INSPECTION. PLEASE HELP ME RECOVER THE COST OF THE TANK REPLACEMENT.
Air bags, Dec 31, 2016
TAKATA RECALL
Service brakes, Dec 29, 2016
THE BRAKES SEEM TO LOSE PRESSURE, SO THAT THE PEDAL HAS TO BE PUSHED ALMOST ALL THE WAY TO THE FLOOR BEFORE GRABBING. IT TAKES LONGER TO STOP THAN IT SHOULD IN THOSE INSTANCES. THIS HAS HAPPENED ON SEVERAL OCCASIONS, BUT IS NOT A CONSISTENT PROBLEM. THE FORD DEALERSHIP SAYS IT CAN FIND NO PROBLEM. IT SEEMS AS IF IT COULD LEAD TO A SERIOUS ACCIDENT IF IT OCCURRED AT THE WRONG TIME. IT OCCURS WHEN DRIVING AND TRYING TO COME TO A STOP. *TR
Service brakes, Hydraulic, Service brakes, Dec 29, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS ON A SNOWY, WET, OR SLIPPERY ROADWAY, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS AND IT WOULD TAKE SEVERAL DAYS UNTIL THE BRAKES WORKED CORRECTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,490. UPDATED 02/21/17*LJ
Service brakes, Dec 29, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOOR OF THE VEHICLE. THE STOPPING DISTANCE INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,046. UPDATED 02/15/2017*CT *TR
Service brakes, Dec 29, 2016
BRAKE PEDAL HAS EXCESSIVE TRAVEL; BRAKES WILL WORK BETTER AFTER INITIAL PEDAL DEPRESSION, NO SIGN OF BRAKE FLUID LEAK,NOT LOW ON BRAKE FLUID, NO INDICATION OF BAD MASTER CYLINDER. THIS HAPPENS WHETHER THE VEHICLE IS IN MOTION OR STATIONARY.
Structure, Dec 29, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES FAILED TO OPEN. THE CONTACT HAD TO PULL HARD ON THE DRIVER SIDE LOCK IN ORDER FOR THE DOOR TO OPEN. THE CONTACT TOOK THE VEHICLE TO A COLLISION CENTER TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Engine, Dec 28, 2016
WITHOUT WARNING, DRIVING HIGHWAY SPEEDS WE LOST POWER. GOT THE CAR STARTED AGAIN AND REALIZED THERE WAS NO HEAT, THEN NOTICED THE TEMPERATURE GAUGE WAS ON HOT. THE BATTERY LIGHT, CHECK ENGINE LIGHT AND WRENCH LIGHT TURNED ON. WE EVENTUALLY HAD TO BE TOWED AT A COST OF $460. THE MASTER MECHANIC IDENTIFIED THE WATER PUMP CRACKED, THEN RESEALED ITSELF AND COOLANT MIXED WITH THE OIL WHICH KILLED THE ENGINE. HE SAID THERE WOULD HAVE NOT BEEN ANY WARNING AND THIS ISSUE HAS BEEN SEEN BEFORE AND IS CATASTROPHIC. WE NOW HAVE TO REPLACE THE ENGINE AT A COST OF $8000. THERE ARE FORUMS ONLINE WITH OTHER FUSION OWNERS EXPERIENCING THE SAME ISSUE BUT NO RECOGNITION OR RECALL FROM FORD. I HAVE HAD ISSUES WITH THIS CAR SINCE THE DAY I BOUGHT IT. I HAD TO HAVE MY ELECTRONIC THROTTLE BODY REPLACED TWICE, ALSO NOT A RECALL BY FORD BUT A CUSTOMER SATISFACTION PROGRAM. I GUESS THEY ARE OK WITH HAVING CARS LITERALLY TURNING OFF AT HIGHWAY SPEEDS BEFORE THEY FIX THE ISSUES. *TR
Steering, Dec 27, 2016
WHILE DRIVING IN TOWN ALL THE SUDDEN MY SERVICE ADVANCETRAC AND POWER STEERING WARNING LIGHTS COME ON. THE POWER STEERING WAS STILL WORKING I WAS ON THE WAY OUT OF TOWN SO I STOPPED SHUT MY CAR DOWN AND RESTARTED AND GOT THE ERROR SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW WARNING LIGHTS AND LOST POWER STEERING. LUCKY AT THIS TIME I WAS DRIVING AND NOT EITHER OF MY TEENAGE SONS. NOT SURE WHY THESE GO OUT UNEXPECTEDLY WITH NO WARNING BUT SEEING THAT THERE ARE LITERALLY THOUSANDS OF COMPLAINTS WITH THIS HAPPENING YET THE RECALL STARTS IN 2011 TO FIX THIS? *TR
Steering, Dec 26, 2016
I WAS DRIVING AND ALL OF THE SUDDEN THE POWER STEERING WENT OUT. *TR
Steering, Electronic stability control (ESC), Dec 20, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT, A MECHANIC, STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING, THE WARNING LIGHTS FLASHED TO SERVICE THE EPS, AND THE STABILITY TRACTION CONTROL AND VARIOUS WARNING INDICATORS FLASHED. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTART IT, BUT THE FAILURE CONTINUED. THE VEHICLE WAS DIAGNOSED BY A DEALER WHO INDICATED THAT THE RACK AND PINION NEEDED TO REPLACED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED A LEAK FROM THE AIR CONDITIONER DRAIN ON TOP OF THE STEERING GEAR. IT WAS DIAGNOSED THAT THE STEERING WHEEL ANGLE SENSOR IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT INDICATED THAT THE DEALER'S MECHANICAL DIAGNOSIS WAS A SUFFICIENT SOLUTION TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.