2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints
2,786 reports, newest first.
Visibility, Jun 17, 2013
DRIVING ALONG AND THE SUNROOF EXPLODED. SOUNDED LIKE A GUNSHOT. GLASS DID NOT JUST SPIDERWEB, PIECES OF GLASS, INCLUDING SMALL SHARDS AND SLIVERS FELL INSIDE THE CAR AND INTO THE BACKSEAT. FORTUNATELY THE CAR SEATS HAD NO KIDS AT THE TIME, AS THERE WAS GLASS THERE. *TR
Engine, Jun 16, 2013
I PURCHASED A 2011 FORD FUSION ON 2/28/13 WITH JUST 24,320 MILES. APPROXIMATELY 1 MONTH LATER I WAS HAVING TROUBLE STARTING MY VEHICLE DUE TO CONTINUAL STALLING. INITIALLY, THE VEHICLE WILL START (COLD ENGINE) IN THE MORNING WITHOUT ANY PROBLEM. THE PROBLEM OCCURS PRIMARILY WHEN THE ENGINE IS WARM AND ALMOST DAILY. IF I LEAVE WORK AT LUNCHTIME TO RUN AN ERRAND (4 HOURS LATER) THE VEHICLE WILL STALL NUMEROUS TIMES AND IS FOLLOWED WITH IDLING VERY HIGH RPM?S (2,000). THERE IS ALSO A VERY STRONG SMELL OF GASOLINE PRESENT. I TOOK THE VEHICLE BACK TO THE DEALERSHIP TO FIX THE PROBLEM. THE DEALERSHIP CLAIMED THEY FOUND NOTHING WRONG. THE PROBLEM CONTINUED AND I AGAIN WENT BACK TO THE DEALERSHIP FOR FURTHER INSPECTION. THE DEALERSHIP KEPT MY VEHICLE FOR 1 WEEK AND ACKNOWLEDGED THE STALLING PROBLEM AND CLAIMED THAT THIS IS MOST LIKELY DUE TO THE CHANGE OVER FROM WINTER GAS TO SUMMER GAS. ON 6/15/13 I COULD NOT GET THE VEHICLE TO START WITH THE SMELL OF GAS PRESENT ONCE AGAIN. AFTER 2 HOURS OF SITTING IN THE GARAGE I TRIED ONCE AGAIN AND THE VEHICLE STARTED UP. I WAS SO EXCITED WHEN I BOUGHT THIS VEHICLE AND NOW I AM MUCH STRESSED, FRUSTRATED AND WANTING A NEW OPERABLE VEHICLE. *TR
Vehicle speed control, Jun 14, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE WRENCH WARNING ICON ILLUMINATED AND THE ACCELERATOR PEDAL BECAME UNRESPONSIVE. THE ENGINE WAS TURNED OFF AND UPON RESTARTING, RESUMED NORMALLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES ON THE THIRD VISIT; THE TECHNICIAN WAS ABLE TO DETECT A TROUBLE COD E AND REPLACED THE THROTTLE BODY. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Fuel/propulsion system, Jun 13, 2013
FIRST INCIDENT 4/5/13: WHILE TRAVELING APPROXIMATELY 70 MPH SOUTHBOUND ON INTERSTATE 5 NEAR STADIUM WAY MY 2011 FORD FUSION WITHOUT WARNING LOST POWER AND WOULD NOT RESPOND TO ANY CHANGE IN THROTTLE POSITION VIA THE ACCELERATOR PEDAL. HOWEVER, I WAS ABLE TO COAST TO THE FAR RIGHT-HAND LANE AND CONTINUE UPHILL ON THE TRANSITION LANE TO THE SOUTHBOUND 110 FREEWAY AS THE ENGINE CONTINUED TO SPUTTER NEAR IDLE. A CHP (CALIFORNIA HIGHWAY PATROL) OFFICER ESCORTED ME OFF THE FREEWAY. AFTER APPROXIMATELY 10 MINUTES I ATTEMPTED TO START MY VEHICLE AND IT RAN FINE. I PURCHASED A OBD II SCANNER AND CHECKED FOR ANY STORED CODES, NO CODES WERE FOUND. I CONTINUED TO MONITOR MY VEHICLE VIA THE OBD II SCAN TOOL AND NO CODES WERE RECORDED. SECOND INCIDENT 6/13/13: WHILE TRAVELING APPROXIMATELY 65 MPH EASTBOUND IN THE NUMBER 1 LANE ON INTERSTATE 10 MY 2011 FORD FUSION ONCE AGAIN VEHICLE LOST POWER WITHOUT WARNING AND WOULD NOT RESPOND TO ANY CHANGE IN THROTTLE POSITION VIA THE ACCELERATOR PEDAL. IN MY ATTEMPT TO MOVE TO THE RIGHT SHOULDER I WAS NEARLY INVOLVED IN AN ACCIDENT. AFTER EXITING THE FREEWAY I PLUGGED IN THE OBD II SCAN TOOL AND IT CAPTURED DIAGNOSTIC TROUBLE CODE (DTC) P2111 THROTTLE ACTUATOR CONTROL SYSTEM ' STUCK OPEN. MY VEHICLE WOULD ONLY IDLE VERY ROUGHLY. I ATTEMPTED TO DRIVE HOME IN THIS MODE. HOWEVER, AFTER APPROXIMATELY 4 MILES THE ENGINE STOPPED COMPLETELY AND I REQUIRED A TOW TO MY RESIDENCE. WHILE WAITING ON THE TOW VEHICLE I RESEARCHED AND FOUND OUT FORD HAS ISSUED TECHNICAL SERVICE BULLETIN (TSB) 09-23-5 ADDRESSING THIS DEFECT FOR VEHICLES MANUFACTURED AFTER OCTOBER 15, 2009. THIS DEFECT WILL UNFORTUNATELY RESULT IN THE LOSS OF LIFE IF THESE VEHICLES ARE NOT RECALLED. *TR
Power train, Jun 13, 2013
AS I WAS DRIVING DOWN THE ROAD AT 55 MPH, WITH CRUISE CONTROL ON, MY CAR SUDDENLY LOST ITS ABILITY TO ACCELERATE. I PUSHED THE GAS PEDAL AND NOTHING WOULD HAPPEN. AS I SLOWED DOWN ON THE SIDE OF THE ROAD THE CAR BEGAN TO SHAKE. I TURNED THE CAR OFF AND STARTED IT BACK UP AND IT RAN FINE FOR ABOUT 5 MILES AND DID THE SAME THING. AFTER SEEING ALL THE COMPLAINTS REGARDING THE SAME THING, THIS CAR NEEDS TO BE RECALLED! *TR
Vehicle speed control, Engine, Jun 13, 2013
TRAVELING ON PENNSYLVANIA 476 SOUTH (TOLL ROAD). CONSTRUCTION CURRENTLY IN AREA I WAS TRAVELING SO 2 LANES OF TRAFFIC WITH NO SHOULDER. EMERGENCY PULL OFF RAMPS LOCATED APPROXIMATELY EVERY 2-3 MILES ALONG CONSTRUCTION. TRAVELING DURING RUSH HOUR IN AM, PRESSED ACCELERATOR AND RECEIVED NO RESPONSE. WRENCH LIGHT AND CHECK ENGINE LIGHT APPEARED HOWEVER CAR CONTINUED TO RUN JUST WITH NO POWER (LATER LEARNED THAT THIS IS WHAT FORD CALLS "LIMP MODE"). HAD JUST PASSED AND EMERGENCY PULL-OFF WHEN THIS HAPPENED SO HAD TO DRIVE AT VERY LOW SPEED (APPROXIMATELY 10 MILES PER HOUR) TO GET TO NEXT EMERGENCY PULL OFF 2 MILES AHEAD. VERY, VERY UNSAFE AS I WAS BLOCKING TRAFFIC ON A MAJOR HIGHWAY WITH NO SHOULDER (JERSEY BARRIERS ON BOTH SIDES OF 2-LANE HIGHWAY). MANAGED TO "LIMP" TO EMERGENCY PULL OFF WITHOUT BEING HIT FROM BEHIND. VEHICLE TOWED TO FORD DEALER AND WAS DIAGNOSED WITH NEEDING A THROTTLE BODY (KNOWN FORD PROBLEM FOR 2011 FORD FUSION VEHICLES). ...IF FORD IS AWARE OF THIS ISSUE, WHY NO RECALL? I WAS LUCKY AS THIS INCIDENT HAPPENED IN THE WORST POSSIBLE AREA YET I WAS NOT HIT FROM BEHIND OR INJURED. *TR
Power train, Vehicle speed control, Engine, Jun 13, 2013
DRIVING ON HIGHWAY, LEFT LANE AT 72 MPH, CAR MADE A CLUNKING NOISE AND SHUDDERED, INSTANTLY LOST ABILITY TO ACCELERATE ENGINE, TACH DROPPED TO 720 RPM, TRANSMISSION ACTED AS IF IT WAS IN NEUTRAL. PULLED OFF HIGHWAY TO SHOULDER. ENGINE CONTINUED TO RUN, BUT NO RESPONSE FROM ACCELERATOR. *TR
Vehicle speed control, Jun 12, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE ELECTRONIC FAILURE WARNING LIGHTS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE FAILURE WAS CAUSED BY THE THROTTLE BODY. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 45,000. THE CURRENT MILEAGE WAS 49,000.
Vehicle speed control, Engine, Jun 12, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHENEVER TRAVELING OVER 40 MPH, THE WRENCH WARNING ICON ILLUMINATED AND THE VEHICLE WOULD LOOSE POWER. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD ALSO BECOME HEAVY AND RESISTANT WHEN THE FAILURE OCCURRED. THE VEHICLE HAD NOT BEEN TO THE DEALER FOR INSPECTION OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 41,000. *TR
Vehicle speed control, Engine, Jun 12, 2013
*** THIS PLACED MY FAMILY IN DANGER. I HAD THE GAS PEDAL PUSHED TO THE FLOOR AND IT WOULD NOT GO. IT DIED. JUNE 11, 2013 @ 8:15 PM: DRIVING FROM EUGENE TO SPRINGFIELD. EVERYTHING WAS NORMAL. I TOOK THE CENTER CITY EXIT IN SPRINGFIELD AND THE THROTTLE CONTROL/TRANSMISSION INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. SO I DID A TEST -I PUT THE CARE IN IT IDLED NORMAL AND SMOOTHLY -I PUT THE CARE IN THE IDLE SOUNDED SPOTTY LIKE IT WAS SKIPPING AND THEN IT SOUNDED WAV Y. NOT SMOOTH AND EVEN LIKE IT DID IN '. -I PUT THE CARE IN HE IDLE SOUNDED SPOTTY LIKE IT WAS SKIPPING AND THEN IT SOUNDED WAV Y. NOT SMOOTH AND EVEN LIKE IT DID IN '. -I PUT THE CARE IN THE IDLE SOUNDED SPOTTY LIKE IT WAS SKIPPING AND THEN IT SOUNDED WAV Y. NOT SMOOTH AND EVEN LIKE IT DID IN '. -I PUT THE CARE IN THE IDLE SOUNDED SPOTTY LIKE IT WAS SKIPPING AND THEN IT SOUNDED WAV Y. NOT SMOOTH AND EVEN LIKE IT DID IN . -STARTED THE ENGINE JUST LIKE YOU NORMALLY DO WHEN YOU GET INTO THE CAR. THE KEY ACTED LIKE IT WAS STUCK A LITTLE BIT BEFORE IT RETURNED TO THE NORMAL POSITION. -ON THE WAY HOME FROM SPRINGFIELD, AT RED LIGHTS THE CAR IDLED SPOTTY AND WAVY NOT SMOOTH. *TR
Vehicle speed control, Other or unspecified, Engine, Jun 12, 2013
** I WAS GIVING IT GAS BEFORE IT JUST DIED AND IT SEEMED LIKE THE GAS WAS NOT GETTING TO THE ENGINE TO MAKE IT GO. IT PUT MY FAMILY IS DANGER!! SOMETHING I WOULD NEVER GET BACK IF I LOST. JUNE 11, 2013 @ 7:30 PM: DRIVING FROM SPRINGFIELD TO 13THE STREET IN EUGENE. EVERYTHING WAS NORMAL, BUT THEN WHEN I MADE A RIGHT TURN ONTO 13TH STREET THEN ABOUT 1 BLOCKS LATER THE THROTTLE CONTROL/TRANSMISSION' INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. -I PUT THE CARE IN PARK -STARTED THE ENGINE JUST LIKE YOU NORMALLY DO WHEN YOU GET INTO THE CAR. THE KEY ACTED LIKE IT WAS STUCK A LITTLE BIT BEFORE IT RETURNED TO THE NORMAL POSITION. *TR
Vehicle speed control, Engine, Jun 12, 2013
NOTE: THE FORD DEALERSHIP COULD NOT FIND AND ENGINE CODE MAY 17, 2013 @ 2:00 PM: PULLING OUT OF THE PARKING LOT AT WORK FOR LUNCH.THE "THROTTLE CONTROL/TRANSMISSION" INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. -I PUT THE CARE IN ?P? PARK -STARTED THE ENGINE AND IT ACTED NORMAL -TOOK IT IN TO FORD,THEY SAID THAT THEY COULD NOT FIND A CODE RELATED TO THAT AND INSTRUCTED ME THAT THE NEXT TIME IT HAPPENS TO DRIVE DIRECTLY TO KENDALL FOR THEM TO READ THE ?CODE? OFF OF IT. JUNE 11, 2013 @ 7:30 PM: DRIVING FROM SPRINGFIELD TO 13THE STREET IN EUGENE. EVERYTHING WAS NORMAL, BUT THEN WHEN I MADE A RIGHT TURN ONTO 13TH STREET THEN ABOUT 1 BLOCKS LATER?THE ?THROTTLE CONTROL/TRANSMISSION? INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. -I PUT THE CARE IN ?P? PARK -STARTED THE ENGINE JUST LIKE YOU NORMALLY DO WHEN YOU GET INTO THE CAR. THE KEY ACTED LIKE IT WAS STUCK A LITTLE BIT BEFORE IT RETURNED TO THE NORMAL POSITION. JUNE 11, 2013 @ 8:15 PM: DRIVING FROM EUGENE TO SPRINGFIELD. EVERYTHING WAS NORMAL.I TOOK THE ?CENTER CITY EXIT? IN SPRINGFIELD AND THE ?THROTTLE CONTROL/TRANSMISSION? INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. SO I DID A TEST?.. -I PUT THE CARE IN ?P? ??IT IDLED NORMAL AND SMOOTHLY -I PUT THE CARE IN ?R-N-D-M? ??THE IDLE SOUNDED SPOTTY LIKE IT WAS SKIPPING AND THEN IT SOUNDED WAVY. NOT SMOOTH AND EVEN LIKE IT DID IN ?P?. -STARTED THE ENGINE JUST LIKE YOU NORMALLY DO WHEN YOU GET INTO THE CAR. THE KEY ACTED LIKE IT WAS STUCK A LITTLE BIT BEFORE IT RETURNED TO THE NORMAL POSITION. -ON THE WAY HOME FROM SPRINGFIELD, AT RED LIGHTS THE CAR IDLED SPOTTY AND WAVY NOT SMOOTH. *TR
Fuel system, Gasoline, Vehicle speed control, Jun 11, 2013
I WAS DRIVING ON THE HIGHWAY WITH THE CRUISE CONTROL SET AT 65MPH. THE CAR JERKED AND THE CRUISE KICKED OFF AND I LOST THE ABILITY TO ACCELERATE. AFTER THE DEALERSHIP SERVICE DEPARTMENT LOOKED AT THE CAR I WAS TOLD THAT THE THROTTLE BODY NEED REPLACED. HOWEVER, THE THROTTLE BODY IS ON NATIONAL BACKORDER WITH NO RELEASE DATE. *TR
Fuel system, Gasoline, Power train, Engine, Jun 11, 2013
WHILE DRIVING ON THE FREEWAY, THE ENGINE STALLED. A WRENCH SYMBOL CAME ON THE DASHBOARD. THE CAR STARTED LURCHING FORWARD AND WAS NEARLY HIT BY TWO OTHER VEHICLES FROM THE REAR. I WAS ABLE TO STOP. I TURNED OFF THE ENGINE AND AFTER A FEW TRIES, THE CAR STARTED UP AGAIN. THIS HAS OCCURRED AT LEAST ANOTHER 20 TIMES SINCE THEN. I'VE SPOKEN WITH FORD OVER THE PHONE REPEATEDLY AND EXPLAINED THAT THERE ARE NUMEROUS WEB SITES DISCUSSING THIS AS A THROTTLE BODY PROBLEM. BUT FORD REFUSES TO ACKNOWLEDGE THE PROBLEM AND HAVE TOLD ME THAT THEY'RE NOT EVEN SURE IF IT WOULD BE COVERED UNDER THE POWER TRAIN WARRANTY. *TR
Power train, Jun 10, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE WOULD NOT ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 40,500. *TR
Vehicle speed control, Engine, Jun 10, 2013
WHILE DRIVING THE HIGHWAY WITH CRUISE SET AT 75 MPH, MY CAR SUDDENLY LOST POWER, AND I EXPERIENCED NO RESPONSE WHILE STEPPING ON THE ACCELERATOR. THOUGH THIS WAS VERY SCARY IN THE TRAFFIC I WAS IN, I WAS EVENTUALLY ABLE TO COAST TO THE RIGHT SHOULDER (AFTER UPSETTING MANY DRIVERS AROUND ME) AND CAME TO A STOP ON THE RIGHT SHOULDER. AFTER A MINUTE, I DECIDED TO SHUT OFF MY CAR, AND WAS ABLE TO RESTART, AND DRIVE AS NOTHING HAPPENED. UNFORTUNATELY, I EXPERIENCED THE SAME SITUATION THE NEXT DAY, ONLY AT A LOWER SPEED (55 MPH), AND NOT WITH AS MUCH TRAFFIC. ON THE 3RD DAY, WHILE ON MY WAY TO THE DEALER, IT HAPPENED AGAIN. AFTER DIAGNOSIS, FORD SAYS I EXPERIENCED A P2112 CODE, AND ALMOST 3 WEEKS LATER, FORD STILL HAS MY CAR BECAUSE THE PART (THROTTLE BODY ASSEMBLY) IS NOT AVAILABLE; COMPLETELY UNACCEPTABLE. *TR
Engine, Jun 10, 2013
WAS IN FAST LANE ON RTE 78 IN NJ.. SUDDEN LOSS OF ENGINE POWER. COULD NOT GET TO THE SHOULDER. DROVE INTO GRASS MEDIUM. CAME CLOSE TO HAVING A CATASTROPHIC ACCIDENT. I GOT VEHICLE RESTARTED AND BROUGHT IT TO NAZARETH FORD. AS WE RUN A FLEET OF FUSIONS, I CONSULTED A CO-WORKER WHO HAD THE SAME ISSUE AND FORD CONFIRMED IT WAS A BAD THROTTLE BODY. THIS IS A DANGEROUS SITUATION AND THESE VEHICLES SHOULD BE RECALLED. I SPOKE TO MY COMPANY'S FLEET MGR. AND SHE SAID THIS WAS THE THIRD FAILURE THIS MONTH. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jun 9, 2013
STOPPED AT AN INTERSECTION AND WENT TO ACCELERATE AND HAD NO THROTTLE CONTROL THE WRENCH LIGHT CAME ON. CAR IDLED THROUGH INTERSECTION AND ROLLED INTO GAS STATION. WHEN I THEN TURNED IT OFF AND THEN RESTARTED IT AND THE WRENCH LIGHT WAS GONE. CAR SEEMED FINE FOR APPROXIMATELY TWO WEEKS, AND THEN THE SAME THING HAPPENED AGAIN. THIS IS A VERY BIG SAFETY ISSUE. *TR
Power train, Vehicle speed control, Jun 7, 2013
I WAS DRIVING HOME FROM WORK WHEN MY CAR STARTED TO SLOW DOWN AND WOULDN'T SPEED UP AFTER APPLYING THE GAS PEDAL. THEN IT STARTED TO LURCH, OR JERK FORWARD, AND THE 'WRENCH' INDICATOR LIGHT CAME ON. I WAS ABLE TO PULL OVER AND APPLY THE BRAKES, WHICH WORKED BUT WERE GRINDING. I LEFT THE ENGINE RUNNING WHILE WAITING FOR A TOW TRUCK, FOR FEAR OF NOT BEING ABLE TO GET THE ENGINE STARTED AGAIN. THE PROBLEM WAS A BAD/FAULTY THROTTLE, WHICH WAS REPAIRED. I HAVE SEEN SIMILAR COMPLAINTS ON THE NHTSA WEBSITE AND, DUE TO THE DANGEROUS NATURE OF THESE INCIDENTS, I URGE A RECALL BE ISSUED FOR ALL APPLICABLE VEHICLES. *TR
Vehicle speed control, Jun 6, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH IN RAINY WEATHER, THE WRENCH AND ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT SHUT THE ENGINE OFF AND RESTARTED THE VEHICLE WITHOUT FAILURE. THE FAILURE RECURRED INTERMITTENTLY AS THE CONTACT DROVE AT VARIOUS SPEEDS BUT ONLY IN RAINY WEATHER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. *TR
Power train, Engine, Fuel/propulsion system, Jun 5, 2013
VEHICLE LOSES ALL POWER WHILE DRIVING. WRENCH LIGHT APPEARED THE FIRST 7 TIMES, BUT AFTER TURNING THE VEHICLE OFF AND RESTARTING, IT GOES AWAY AND CAR DRIVES LIKE NORMAL. TODAY WHILE DRIVING IT HAPPENED AT AROUND 60MPH. BOTH THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON AND AFTER A RESTART THE CHECK ENGINE LIGHT STAYS ON. VEHICLE BARELY LIMPED THE REST OF THE 5 MILES TO MY HOUSE. THIS HAS HAPPENED AT HIGH SPEEDS ON THE FREEWAY AS WELL NEARLY CAUSING MULTIPLE ACCIDENTS. CURRENTLY WAITING ON DEALERSHIP TO COME BACK WITH A QUOTE TO REPLACE THE THROTTLE BODY. FORD NEEDS TO ISSUE A RECALL NOTICE AND WARRANTY THE COST OF THE REPLACEMENT BEFORE SOMEONE GETS KILLED DUE TO THIS ISSUE. THEY ARE JUST WEIGHING THE COST OF A LAWSUIT DUE TO FATALITY VS. THE COST OF WARRANTING THE MALFUNCTIONING PART. PAYING A FEW MILLION TO A FAMILY IS CHEAPER THAN PAYING TO FIX ~725,000 VEHICLES. WORK WITH THE THROTTLE BODY SUPPLIER, GET YOUR QA/QC UNDER CONTROL, AND FIX THE ISSUE GUYS. *TR ## VIN FAILED ##
Power train, Electrical system, Vehicle speed control, Engine, Jun 5, 2013
ON THE MORNING OF FEBRUARY 7TH 2013, I NOTICED THE VEHICLE'S ACCELERATION AND DECELERATION WAS RIDGED AND JUMPY. PRIOR TO THIS PROBLEM, THE VEHICLE HAS SHUT OFF RANDOMLY APPROXIMATELY THREE TIMES WHILE IN DRIVE AND IN MOTION. THIS PROMPTED ME TO BRING THE VEHICLE IN FOR MAINTENANCE AT A FORD DEALER AUTO CENTER. THEY DETERMINED THE POWER TAKEOFF UNIT AND DRIVE SHAFT WERE FAULTY, REPLACED BOTH PARTS AND RETURNED THE VEHICLE TO ME ON FEBRUARY 15TH 2013. ON MARCH 18TH 2013, THE VEHICLE SHUT OFF AGAIN WHILE DRIVING AT HIGHWAY SPEEDS ON A BUSY ROAD, FORCING ME TO NAVIGATE CAUTIOUSLY TO A SHOULDER. THE ENGINE LIGHT AND WRENCH LIGHT WERE ILLUMINATED THIS TIME. I SHUT THE VEHICLE OFF, WAITED 5 MINUTES, AND RESTARTED. THE ENGINE LIGHT REMAINED ON AND THE VEHICLE WAS DRIVABLE. I QUICKLY RETURNED THE VEHICLE TO THE PREVIOUS FORD AUTO CENTER, IN WHICH THEY DISCOVERED THE THROTTLE BODY WAS FAULTY. THEY REPLACED THE THROTTLE BODY AND RETURNED THE CAR TO ME ON MARCH 21ST 2013. ON MARCH 22ND 2013, THE ENGINE COVER FELL OFF WHILE THE CAR WAS IN MOTION, I IMMEDIATELY RETURNED VEHICLE TO THE PREVIOUS FORD AUTO CENTER, THEY REPLACED WITH NEW ENGINE COVER. AS OF TODAY, THE VEHICLE IS AGAIN SHOWING HESITATION AT ACCELERATION AND DECELERATION, RPM DASH METER NEEDLE BOUNCES PLUS MINUS 500RPMS DURING ACCELERATION AND DECELERATION. BREAKING IS NOT SMOOTH OR INSTANT, THE VEHICLE TENDS TO JUMP DURING BREAKING. AT COASTING SPEEDS, THE VEHICLE ALSO JUMPS. THESE ARE SIMILAR PROBLEMS THAT OCCURRED PRIOR TO THE VEHICLE SPONTANEOUSLY SHUTTING OFF. THIS PROBLEM IS ALARMING AND AN EXTREME SAFETY HAZARD TO YOURSELF AND OTHERS AROUND YOU, NOTABLY AT HIGH HIGHWAY SPEEDS. FORD HAS BEEN PRESENTED WITH THE ISSUE AND HAS CLAIMED THAT THE ISSUES ARE ALL UNRELATED, EVEN THOUGH THE VEHICLE SHUTS OFF EACH TIME. I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHERS DRIVING THIS MODEL, 2011 FORD FUSION SEL AWD.
Power train, Engine, Fuel/propulsion system, Jun 5, 2013
I WAS DRIVING 30MPH DOWN A BUSY STREET, WITH BACK-TO-BACK TRAFFIC, WHEN THE CAR JOLTED FORWARDED AT WHICH TIME THE WRENCH LIGHT BECAME ILLUMINATED ON THE DASHBOARD, THE CAR IMMEDIATELY STARTED BUCKING (GOING FORWARD AND BACKWARD) AND I LOST ALL CONTROL OF THE ACCELERATOR. THE CAR IMMEDIATELY SLOWED TO A CRAWL WHILE CONTINUING TO "BUCK." THIS INCIDENT FORCED EVERYONE BEHIND ME TO SLAM ON THEIR BREAKS AND I WAS NEARLY HIT FROM BEHIND. I WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD SAFELY. MY CHILDREN WERE IN THE CAR AND HAD I BEEN GOING ANY FASTER, THEY MAY HAVE SUFFERED FROM WHIPLASH WHEN THE CAR JOLTED FORWARD, STARTED BUCKING AND SLOWED TO A CRAWL SIMULTANEOUSLY OR THIS INCIDENT COULD HAVE LEAD TO A SEVERAL CAR PILE UP SINCE THIS HAPPENED DURING THE BUSIEST TIME OF DAY. A TOW TRUCK WAS DISPATCHED AND TOWED THE CAR TO THE NEAREST DEALER. THE DEALER ADVISED THAT THE THROTTLE BODY MOTOR FAILED AND WHEN IT DID, THE THROTTLE WAS FORCED SHUT (ERROR CODE: P2112). *TR
Vehicle speed control, Jun 4, 2013
THE PROBLEM HAS TO DO WITH THE GAS PEDAL AND THROTTLE BODY. MERGED ON TO HIGHWAY, ACCELERATED TO SPEED, SET CRUISE. A FEW SECONDS LATER, CRUISE DISENGAGED AND SPEED BEGAN DROPPING. WHEN I PUSHED THE GAS PEDAL TO ATTEMPT TO ACCELERATE, THERE WAS NO RESPONSE. IT WAS IF THE CAR SHUT OFF BUT IT HADN'T. AFTER I CAME TO A STOP AND TRIED TO START MOVING AGAIN, THE GAS PEDAL AGAIN HAD NO RESPONSE AND I COULD ONLY MOVE AT THE SPEED THE CAR PULLED ITSELF AND IT SEEMED TO BE LURCHING FORWARD. I PULLED OVER AND THIS TIME SHUT THE CAR OFF. WHEN I RESTARTED IT, THE PROBLEM WAS GONE AND IT WORKED NORMALLY. THE NEXT DAY, SAME PROBLEM ALL OVER AGAIN, THIS TIME IN TOWN AT ABOUT 30MPH. MECHANIC TELLS ME IT'S A $468 REPAIR. I'M ONLY 6,000 MILES PAST THE WARRANTY PERIOD. I WAS ALSO TOLD THE PARTS ARE NATIONALLY OUT OF STOCK, WHICH IS A GOOD SIGN IT'S A KNOWN FORD DEFECT. *TR
Fuel/propulsion system, Jun 2, 2013
WHILE DRIVING THE WRENCH LIGHT CAME ON AND THE CAR SLOWLY DECELERATED. AFTER PULLING OVER AND PUTTING THE VEHICLE IN PARK, THE ENGINE SHUT OFF. I REMOVE THE KEY FROM THE IGNITION, WAITED A MINUTE, AND RESTARTED THE VEHICLE. THERE WERE NO LONGER ANY WARNING LIGHTS AND I WAS ABLE TO CONTINUE DRIVING HOME. *TR