2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints
2,786 reports, newest first.
Power train, Jun 1, 2013
AFTER IT SITS FOR A DAY 1ST AND SECOND GEAR SLIP BUT AFTER IT WARMS UP ITS FINE AND THE TRANSMISSION FLUID IS BLACK. *TR
Fuel/propulsion system, Jun 1, 2013
HAD STOPPED AT A STOP SIGN , ACCELERATED AND WOULD ONLY GO SLOW, GOT OFF ONTO ROADSIDE, TURNED THE IGNITION OFF, RESTARTED, DID THE SAME THING, THREE TIMES UNTIL I COULD PULL IT COMPLETELY OFF THE ROAD AND OUT OF THE WAY, HAD TO GET TOWED HOME, SAME THING HAPPENED THE NEXT DAY AND HAD TO GET TOWED TO A FORD DEALERSHIP WHERE IT STILL SITS AFTER ONE WEEK, WAITING ON THE THROTTLE BODY. *TR
Power train, Fuel/propulsion system, Jun 1, 2013
WHILE DRIVING MY CAR LOST POWER. I WAS NOT ABLE TO ACCELERATE. I STOPPED THE CAR, TURNED IT OFF AND TURNED IT BACK ON AGAIN. I WAS ABLE TO CONTINUE DRIVING. TOOK THE CAR INTO THE CAR DEALER FOR INVESTIGATION. THEY DID NOT FIND A PROBLEM. ON 5/8/2013 I WAS DRIVING DOWN THE HIGHWAY AT A SPEED OF 73 MPH, ALL OF A SUDDEN MY CAR LOST POWER AND STARTED JERKING AGAIN. I WAS NOT ABLE TO ACCELERATE. I PULLED OVER, TURNED THE CAR OFF AND TURNED IT BACK ON AND WAS ABLE TO DRIVE THE CAR HOME. THE NEXT DAY I TOOK IT TO THE DEALER AND THEY SAID THE THROTTLE BODY WAS STICKING. THEY CLEANED IT AND SAID IF IT HAPPENS AGAIN IT WOULD HAVE TO BE REPLACED. ON 5/31/2013 I WAS DRIVING DOWN THE HIGHWAY AT A SPEED OF 70 MPH. MY CAR LOST POWER AGAIN AND STARTING JERKING. I TURNED THE CAR OFF FOR ABOUT 1 MINUTE, TURNED IT BACK ON AND WAS ABLE TO DRIVE HOME. *TR
Power train, Vehicle speed control, Engine, Fuel/propulsion system, May 31, 2013
I WAS DRIVING HOME FROM SCHOOL (THIS HAS HAPPENED BEFORE, JUST NOT AS BAD) AND MY CAR STOPPED RESPONDING. THE WRENCH LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON. I WAS ON A REALLY BUSY ROAD, SO I HAD TO PRAY THAT I WOULD NOT GET HIT. I TURNED OFF THE CAR, AND TRIED TO RESTART IT, BUT IT DID NOT WANT TO RESTART. I SAT FOR A FEW SECONDS AND WAS FINALLY ABLE TO GET IT RESTARTED. THIS HAPPENED NUMEROUS (PROBABLY 6-8 TIMES) ON MY 12 MILE TRIP HOME. I TOOK IT TO THE SHOP THIS MORNING AND FOUND OUT IT IS THE THROTTLE BODY. I JUST LOOKED IT UP ONLINE AND HAVE FOUND OUT THIS IS A COMMON ISSUE, AND THAT THE DEALERSHIPS (WHEN THE CAR IS UNDER WARRANTY) ACT LIKE THEY DON'T KNOW WHAT IT WRONG. THIS IS NOT RIGHT. THERE NEEDS TO BE A RECALL! I DON'T HAVE A WARRANTY NOW, AND I TOOK MY CAR TO THE DEALERSHIP BEFORE THE WARRANTY WAS UP AND THEY SAID THERE WAS NOTHING WRONG WITH IT MULTIPLE TIMES!!!! *TR
Engine and engine cooling, Electrical system, May 30, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR CONDITIONING SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. *TR
Power train, May 27, 2013
WHEN DRIVING AT 65 MPH AFTER APPROXIMATELY 15 MILES, THE CAR STALLED AND WRENCH LIGHT APPEARED ON DASHBOARD. I WAS ABLE TO PULL ONTO THE SIDE OF HIGHWAY AND TURNED OFF THE CAR. RESTARTED THE CAR AND CONTINUED DRIVING. WHILE APPROACHING INTERSECTION AT 25 MPH THE SAME ISSUE OCCURRED. TOOK TO THE DEALER AND PAID $114 FOR A DIAGNOSTIC TEST ONLY TO FIND OUT THAT THE CAR WASN'T SPITTING OUT ANY CODES. DEALER DRIVE IT ON THREE SEPARATE OCCASIONS AND COULD NOT REPLICATE THE PROBLEM. SAME PROBLEM IS HAPPENING WITH FUSION CAR OWNERS AND THE THROTTLE BODY IS FIXING THE PROBLEM. FORD NEEDS TO ISSUE A RECALL TO CORRECT THIS PROBLEM BEFORE IT RESULTS IN ACCIDENTS OR DEATHS. *TR
Vehicle speed control, Engine, May 26, 2013
ON FRIDAY EVENING (5/10/2013), I HAD JUST EXITED THE INTERSTATE WHEN THE WRENCH LIGHT CAME ON AND THE CAR SUDDENLY APPEARED TO STALL (ENGINE WAS RUNNING, BUT HAD NO ACCELERATION). WITH TRAFFIC STACKING UP BEHIND ME, I MANAGED TO GET THE CAR OFF THE ROAD AND TURNED IT OFF. AFTER SITTING FOR A MINUTE OR TWO, I RESTARTED THE CAR AND CONTINUED DOWN THE ROAD. THE CAR DIED AGAIN LESS THAN TWO MILES LATER. VEHICLE WAS TAKEN TO THE DEALER THE ON FOLLOWING MONDAY 5/13/2013 (AFTER SITTING ALL WEEKEND). THE DEALER CHECKED THE CAR AND DETERMINED THE THROTTLE BODY WAS BAD. AS OF TODAY, 5/26/2013, THE CAR IS STILL AT THE DEALER WAITING ON A REPLACEMENT PART. *TR
Vehicle speed control, Engine, May 24, 2013
WHILE DRIVING ROUGHLY 45 MPH VEHICLE SUDDENLY BEGAN SHAKING AND DROPPED SPEED QUICKLY AND DRASTICALLY TO LESS THAN 15 MPH. THIS HAPPENED REPEATEDLY AFTER TURNING CAR OFF AND BACK ON. CAR WOULD STILL RUN NO PROBLEMS UNDER 25. *TR
Power train, May 16, 2013
ON MAY 9, AFTER EXITING THE INTERSTATE AND COMING OFF THE RAMP ONTO ANOTHER HIGHWAY, MY CAR HAD NO POWER WHEN I WENT TO ACCELERATE. I MANAGED TO GET TO THE SIDE OF THE ROAD. WHEN I PLACED THE CAR IN PARK, IT BEGAN TO JERK. I CUT IT OFF AND SAT THERE FOR A MINUTE. I STARTED THE CAR AGAIN AND IT DIDN'T JERK ANYMORE, SO I DECIDED TO TRY AND DRIVE HOME. LUCKILY, I DID MAKE IT HOME (ONLY HAD @3 MILES TO GO). WHEN THE CAR WAS STARTED THE NEXT DAY AND WHILE IT WAS SITTING IN THE DRIVEWAY, THE RPMS WOULD GO UP AND THEN DOWN AND THE CAR CUT OFF. WHEN I WAS TAKING IT TO THE DEALER FOR REPAIR, IT WOULD SURGE WHILE SITTING AT A STOP LIGHT. HAD THE CAR REPAIRED. INVOICE SAYS THE THROTTLE BODY WAS REPLACED. THIS IS APPARENTLY AN ISSUE WITH THIS MODEL CAR AND FORD SHOULD BE MADE TO FIX THIS PROBLEM. IT'S DEFINITELY A SAFETY ISSUE! *TR
Exterior lighting, Engine, May 15, 2013
WHILE DRIVING AROUND TOWN CAR WOULD CUT OFF COMPLETELY GOING ABOUT 35 TO 40 MPH. MOST RECENT INCIDENT HAPPENED ON MOTHERS DAY DRIVING 35 MPH CAR SHUTTERED WHEN DRIVING THROUGH A TRAFFIC LIGHT AND WHEN I HIT THE GAS THE RPM WOULD GO VERY HIGH BUT THE CAR WOULD NOT MOVE. I HAD TO COAST TO THE SIDE OF VERY BUSY ROAD PUT MY CAR IN PARK AND SHUT THE ENGINE OFF. WHEN I TRIED TO RESTART THE CAR IT WOULD TAKE LONGER THAN NORMAL FOR THE CAR TO FLIP OVER AND START. I HAD MY FIANCE AND 7 YEAR OLD IN THE CAR AND ACCORDING TO MY FIANCE THE CAR DID THE SAME THING TO HIM A COUPLE DAYS PRIOR. THE CAR ONLY HAS 40K MILES ON IT AND THIS IS A VERY DANGEROUS ISSUE. I DRIVE ON THE INTERSTATE EVERYDAY TO AND FROM WORK AT 70 MPH AND I DO NOT FEEL SAFE IN THIS CAR. AT 40K MILES THERE SHOULD BE NO ISSUES AND THIS IS 5TH TIME THE CAR HAS EITHER SHUTTERED LIKE THIS OR SHUT COMPLETELY DOWN. ALSO HAVE HAD ISSUES WITH THE TURN SIGNAL LIGHTS, JUST REPLACED THE LEFT SIDE AND NOW THE ISSUE IS WITH THE RIGHT SIDE. MY CAR IS CURRENTLY AT THE DEALERSHIP BEING FIXED FOR $500 AND APPARENTLY IM NOT THE ONLY PERSON WITH THIS ISSUE. I BELIEVE FORD SHOULD BE HELD ACCOUNTABLE FOR THIS PROBLEM AND NOT US AS THIS SEEMS LIKE AND ONGOING ISSUE WITH THIS MAKE AND MODEL OF CAR. *TR
Power train, Engine, May 13, 2013
DRIVING 70 MPH ON ROAD HEADING HOME, CAR STALLED/NO POWER, GAUGES DIED, WAS IN RIGHT LANE AND ABLE TO PULL OFF TO RIGHT SHOULDER WITHOUT GETTING REAR ENDED. ONCE STOPPED, PUT CAR IN PARK AND TURNED OFF KEY. WRENCH LIGHT ALSO SHOWED IN DASH BEFORE TURNED OFF. SAT FOR A FEW MINUTES WITH CAR OFF, THEN RESTARTED CAR. NO LIGHTS IN DASH WHEN RESTARTED, SO PUT CAR IN DRIVE AND TOOK OFF DOWN THE ROAD. AS I ACCELERATED, CAR STALLED/LOST POWER AGAIN, GAUGES DIED, DASH LIGHTS OF ENGINE AND WRENCH APPEARED THIS TIME, STEERED TO RIGHT SHOULDER AND AGAIN WAS ABLE TO GET OFF WITHOUT BEING REAR ENDED. TURNED KEY OFF AGAIN. SAT FOR AWHILE. STARTED CAR AGAIN, ENGINE AND WRENCH LIGHT WERE ON IN DASH, PULLED OUT ONTO THE ROAD AGAIN, DRIVING SLOWLY. TURNED CAR AROUND AND HEADED TO REPAIR FACILITY. DROVE SLOWLY WITHOUT GOING ABOVE 50 MPH, LIGHTS STAYED ON IN DASH AND MADE TO REPAIR FACILITY THAT WAS ABOUT 3 OR 4 MILES AWAY, DRIVING SLOWLY, NOT THE USUAL SPEED LIMIT FOR THE ROAD. REPAIR FACILITY READ THE CODE WHICH CAME UP THROTTLE BODY AND SUGGESTED CONTACTING THE FORD DEALER. WAITING FOR RETURN CALL FROM FORD SERVICE MANAGER AT THIS TIME. FOUND INVESTIGATION OPENED BY NHTSA IN MARCH OF THIS YEAR REGARDING FAULTY CIRCUIT BOARD FOR THE THROTTLE BODY. *TR
Steering, Electronic stability control (ESC), May 13, 2013
MYSELF ALONG WITH MY THREE CHILDREN WERE TRAVELING ON I-45 FROM DALLAS TO HOUSTON. WHILE TRAVELING 75MPH, THE INDICATOR LIGHT FOR THE POWER STEER ASSIST FAULT CAME ON ALONG WITH THE SERVICE ADVANCETRAC. ONCE THE ALARM WENT OFF, I NO LONGER HAD POWER STEERING. THIS SEEMS TO BE A COMMON OCCURRENCE WITH THIS SPECIFIC VEHICLE, AND CAN BE VERY DANGEROUS DEPENDING OF THE DRIVING CONDITIONS. *TR
Power train, Vehicle speed control, Engine, May 13, 2013
I WAS ON THE EXPRESSWAY WITH THE CRUISE SET AT 72. THE CAR ITSELF SHUT OFF THE CRUISE AND BEGAN IMMEDIATELY DE-ACCELERATING. PRESSING THE GAS PEDAL HAD NO EFFECT - THE ENGINE REMAINED IN IDLE. THE WRENCH BAR INDICATOR LIT UP. I PULLED OFF THE SIDE (HUGE POTENTIAL SAFETY ISSUE HAD THERE BEEN TRAFFIC AROUND) AND SHUT THE CAR DOWN IN NEUTRAL. RESTARTED - SAME ISSUE - WOULD NOT ACCELERATE - IT WAS AS IF THE THROTTLE WAS DISCONNECTED. I PUT THE CAR IN PARK, SHUT DOWN, WAITED 2 MINUTES, AND RESTARTED. ALL FUNCTIONED NORMALLY. RAN THE VEHICLE HEALTH REPORT TEST AND NO INDICATION WAS MADE OF AN ELECTRICAL ISSUE. . *TR
Steering, May 11, 2013
ABOUT ONE YEAR AGO, THE POWER STEERING FAILED WHILE DRIVING. AFTER TURNING OFF THE VEHICLE AND RESTARTING IT, IT WAS FINE. IT HAPPENED ONLY A FEW TIMES WITHIN THE LAST YEAR. JUST THIS WEEK ALONE NOW, AT 35,000 MILES, IT HAS HAPPENED NUMEROUS TIMES. I'VE STOPPED DRIVING IT DUE TO THIS. I LIVE IN A BUSY CITY, AND SHOULD IT FAIL AGAIN AT THE WRONG TURN THERE COULD BE A SERIOUS ACCIDENT. I'VE SEEN NUMEROUS COMPLAINTS ABOUT THIS, WHY HAS IT NOT BEEN RECALLED YET? *TR
Power train, Engine, May 10, 2013
I WAS STOPPED AT A LIGHT AND WHEN THE LIGHT CHANGED THE CAR GOT UP TO AROUND 15MPH WHEN THE CAR STALLED. I THEN PUT THE CAR IN PARK AND WAS ABLE TO RESTART IT. IT RAN FINE FOR A FEW DAYS AND THEN THERE WAS ANOTHER INCIDENT. I WAS AT ANOTHER STOPLIGHT AND MADE A RIGHT HAND TURN. THE CAR STALLED AGAIN AND WAS ABLE TO BE RESTARTED AFTER PLACING THE GEAR IN PARK. *TR
Vehicle speed control, Engine, May 8, 2013
ANYTIME VEHICLE SLOWS TO A SPEED OF APPROX. 20 MPH.,IT SEEMS TO WANT TO STALL THEN SECONDS LATER WITHOUT TOUCHING GAS PEDAL, SPEEDS UP AND ACCELERATES. I HAVE HAD THE VEHICLE IN FOR SERVICE TO VILLAGE FORD / DEARBORN MICHIGAN AND THEY CONTINUALLY TELL ME NO PROBLEM IS DETECTED. I HAVE HAD SEVERAL INDIVIDUALS DRIVE MY VEHICLE AND HAVE EXPERIENCED THE SAME ISSUE. I HAVE ALSO LOCATED AN ARTICLE FROM MY LOCAL NEWS CHANEL WXYZ SPEAKING OF THIS ISSUE, STATING IT WAS NOT YET SERIOUS ENOUGH FOR RECALL. WITH FORD MOTOR'S HISTORY I WOULD SAY THIS NEEDS TO BE LOOKED INTO BEFORE SERIOUS INJURY DOES OCCUR. *TR
Power train, May 7, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN TO DECELERATE AND LOSE POWER INDEPENDENTLY. THE CONTACT SHUT THE ENGINE OFF AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. *TR
Vehicle speed control, Fuel/propulsion system, May 3, 2013
THE CAR WAS TRAVELING ON THE HIGHWAY AT THE SPEED OF 70 MPH WHEN IT JUST STOPPED RESPONDING TO THE GAS PEDAL BEING PRESSED. THE CAR CAME ALMOST TO A COMPLETE STOP AND WAS LUCKY ENOUGH TO MAKE IT TO THE SIDE OF THE RODE. THE CAR WAS ALMOST HIT BY A TRUCK WHICH SWERVED INTO THE MEDIAN TO AVOID HITTING THE CAR. WITH THE CAR ALONGSIDE THE RODE IT WOULD NOT START. THE THROTTLE BODY HAD FAILED. *TR
Steering, May 2, 2013
DROVE THE CAR FOR ABOUT AN HOUR, FOR ABOUT 20 MILES. PARKED THE CAR. TURNED ON CAR AFTER IT WAS PARKED IN A PARKING LOT FOR ABOUT 1.5 HOURS. AS WE ATTEMPTED TO PULL OUT OF OUR SPOT, IT WAS APPARENT THAT THE POWER STEERING WAS NOT WORKING. SECONDS LATER, THE WARNING MESSAGE APPEARED THAT THERE WAS A POWER STEERING FAILURE, CHECK THE ADVANCETRAC SYSTEM. WE ATTEMPTED TO TURN THE CAR ON AND OFF TO NO AVAIL. WE ADDED 3 BOTTLES OF POWER STEERING FLUID AND IT DIDN'T SEEM TO FILL UP THE TANK NOR DID IT HELP THE POWER STEERING. CAR WAS TOWED TO THE DEALER, WHERE THEY TOLD US THE RACK AND PINION NEEDED TO BE REPLACED. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, May 1, 2013
WAS DRIVING 2011 FORD FUSION THEN SHUT DOWN TO IDLE, NO POWER, ALMOST GOT RE ENDED, PULLED OVER AND PUT IN PARK TURNED OFF AND RESTARTED PROBLEM WAS GONE BUT RECURRED LESS THAN 2 TENTHS OF MILE. REPEATED STEPS WITH CAUTION FLOORED GAS PEDDLE BUT STILL HAPPEN. AUTOZONE CHECKED IT AND CLEARED THE COMPUTER. HAPPEN RIGHT AWAY AFTER LEAVING. CALLED FORD COULD NOT REPAIR BECAUSE NO CODES. PROBLEM CAME BACK 5 DAYS LATER. AT INTERSECTION LIGHT CHANGE GREEN CAR DID SAME THING, STUCK IN MIDDLE ON INTERSECTION. PUT IN PARK AND RESTART WAS HARD TO START. RED LIGHT NOW JUST GOT OUT OF TRAFFIC WAY. CAR IS AT FORD NOW. THIS IS A VERY BAD SAFETY FEATURE AND WILL CAUSE AN ACCIDENT SOONER OR LATER. FORD SAID THEY HAVE HAD A FEW PROBLEMS BUT NO RECALL. *TR
Power train, Engine, Fuel/propulsion system, May 1, 2013
ACCELERATING FROM A STOP AT GREEN TRAFFIC SIGNAL, MY 6 CYLINDER FUSION ACCELERATED TO APPROXIMATELY 25 MPH AND THE ENGINE STOPPED. I HAD NO PROBLEM COASTING INTO A NEARBY PARKING LOT ON MY RIGHT. I TURNED THE IGNITION OFF AND AFTER 10 SECONDS I RESTARTED THE ENGINE. I DROVE HOME WITHOUT INCIDENT AFTERWARDS. *TR
Power train, May 1, 2013
DRIVING TO WORK RUNNING FINE FIRST 18 MILES THEN STALLED AND WRENCH LIGHT CAME JUST LUCKILY WAS CLOSE TO WRECKER SERVICE. CAR WOULD START SLUGGISHLY BUT WHEN GAS PEDAL PUSHED STALLED AND CHECK ENGINE LIGHT AND WRENCH CAME ON. HAD TO HAVE IT TOWED TO THORNHILL FORD AT CHAPMANVILLE, WV. *TR
Vehicle speed control, Apr 30, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTARTED THE VEHICLE SEVERAL MINUTES LATER. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING AND THE TEST RESULTS DETERMINED THAT THERE WAS A DEFECTIVE THROTTLE BODY ASSEMBLY. THE DEALER REPLACED THE THROTTLE BODY ASSEMBLY. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Steering, Apr 29, 2013
I WAS PULLING INTO TRAFFIC WHEN ALL OF A SUDDENLY STEERING BECAME VERY STIFF. A MESSAGE APPEARED THAT STATED THE POWER STEERING WAS OUT. I WILL BE TAKING THE VEHICLE IN TOMORROW MORNING BUT I HAVE READ THAT THIS IS A COMMON PROBLEM. ALSO I HAVE A ONE MONTH OLD AND IF WE WOULD HAVE BEEN IN TRAFFIC FAR AWAY FROM HOME THIS WOULD HAVE BEEN VERY DETRIMENTAL. *TR
Power train, Apr 29, 2013
DRIVING ON STATE HIGHWAY AT 55 MPH. VEHICLE SHUDDERED, THEN LOST POWER THOUGH ENGINE WAS STILL RUNNING. NO RESPONSE WHEN ACCELERATOR PRESSED. "WRENCH" WARNING LIGHT ON. PULLED OFF THE ROAD, TURNED ENGINE OFF. RESTARTED ENGINE. WARNING LIGHT OFF. IT HAPPENED AGAIN TWICE YESTERDAY AND ONCE TODAY SO FAR. TOOK IT TO THE FORD DEALER WHO SAID THERE WAS NO CODE SHOWING ON THE COMPUTER DIAGNOSTICS. MECHANIC DROVE CAR AND WAS UNABLE TO REPRODUCE PROBLEM. INSTRUCTED TO RETURN VEHICLE TO DEALERSHIP IF PROBLEM PERSISTED, WHICH I EXPECT IT WILL. DEALERSHIP SAID THEY SUSPECT A THROTTLE BODY PROBLEM, BUT SINCE THE CODE DIDN'T SHOW ON THE DIAGNOSTIC AND THE CAR IS UNDER AND EXTENDED WARRANTY, THEY CANNOT REPLACE IT UNTIL IT DOES. *TR