2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints
2,786 reports, newest first.
Structure, May 6, 2019
THE DRIVER'S SIDE DOOR HANDLE IS BROKEN. I HAD THE SAME PROBLEM IN 2016 AND HAD IT REPLACED AT KENNY ROSS FORD, ADAMSBURG, PA. I HAVE AN APPOINTMENT TUESDAY MAY 7TH FOR THE SAME REPAIR AT THE SAME DEALER. TO OPEN THE DOOR, I CAN EITHER REACH THROUGH THE OPEN WINDOW AND PULL THE HANDLE OR I CAN PULL THE INSIDE HANDLE ALONG WITH THE DOOR LOCK, WHICH OPENS THE DOOR. I FEEL THAT IF SOMETHING HAPPENS, IT'S VERY MUCH A SAFETY ISSUE. I'M 69 YRS. OLD BUT AN OLDER PERSON OR A PERSON WITH LIMITED ABILITIES WILL, NOT MIGHT, BUT WILL HAVE PROBLEMS. THIS IS A SERIOUS PROBLEM THAT NEEDS RESOLVED NOW.
Steering, May 6, 2019
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING INDICATOR ILLUMINATED AND THE POWER STEERING MALFUNCTIONED WHEN THE VEHICLE WAS STARTED. ECHELON FORD (4 S WHITE HORSE PIKE, STRATFORD, NJ 08084, (856) 627-8400) WAS SCHEDULED TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 60,000.
Steering, Apr 29, 2019
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL AND THE VEHICLE VEERED INTO ANOTHER LANE. THE "SERVICE POWER STEERING" MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT SCHEDULED AN APPOINTMENT WITH RIVERSIDE FORD (2625 LUDINGTON ST, ESCANABA, MI 49829, (906) 786-1130) FOR THE VEHICLE TO BE DIAGNOSED AND REPAIRED THIS WEEK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A NEW RACK AND PINION WAS NEEDED. THE FAILURE MILEAGE WAS 81,000.
Steering, Apr 29, 2019
THE POWER STEERING WENT OUT WHILE DRIVING MY 2011 FORD FUSION. I WAS DRIVING ON THE STREET IN THE SUBDIVISION THAT I LIVE. I COULD BARELY GET THE VEHICLE HOME. I COULD BARELY TURN THE CORNER. I WAS TERRIFIED. I CALLED THE DEALERSHIP THE FOLLOWING MORNING AND HAD THE VEHICLE TOWED. THERE IS NOT A RECALL FROM FORD ON THIS YET.
Fuel/propulsion system, Apr 29, 2019
CANISTER PURGE VALVE FAILURE - CHECK ENGINE LIGHT CAME ON WHILE DRIVING. ERROR CODE P1450 DISPLAYS NOW INDICATING THERE IS A VACUUM ISSUE IN MY FUEL TANK WE HAD THE VEHICLE CHECKED IN APRIL 2016 WHEN THE RECALL NOTICE CAME OUT - THE RECALL WAS CLOSED WITH A COMPUTER MODULE UPDATE TO MAKE CHECK ENGINE LIGHT COME ON IF VALVE MALFUNCTIONS - BECAUSE THERE WAS NO VISIBLE ISSUE WITH THE VALVE IN 2016 FORD WILL NOT HONOR THE RECALL AND FIX THE MALFUNCTIONING PART AT THIS TIME
Steering, Apr 23, 2019
DASH DISPLAYS "POWER STEERING FAULT". THIS HAS HAPPENED SEVERAL TIMES IN A 3 WEEK SPAN. THIS HAPPENS AFTER TURNING ON IGNITION STEERING WHEEL CANNOT BE TURNED DURING THIS TIME. IGNITION MUST BE TURNED OFF AND BACK ON IN ORDER TO CLEAR DISPLAY FAULT AND REGAIN POWER STEERING CAPABILITIES. THIS HAS ONLY HAPPENED WHILE CAR IS NOT IN MOTION SO FAR.
Air bags, Apr 22, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SERRA HONDA GRANDVILLE CHEVROLET NORFOLK (6252 E VIRGINIA BEACH BLVD, NORFOLK, VA 23502, (757) 266-5804) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS17670945. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Apr 22, 2019
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GREEN FORD INC (336-292-8310, LOCATED AT 3800 W WENDOVER AVE, GREENSBORO, NC 27407) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Apr 20, 2019
I HAVE EXPERIENCED LOSS OF POWER STEERING ASSIST SEVERAL TIMES. USUALLY HAPPENED WHEN BACKING OUT OF PARKING AREA. YESTERDAY HAPPENED WHILE DRIVING. POWER STEERING ASSIST FAULT ALARM SHOWS ON DASH. I TOOK TO FORD DEALER AFTER FIRST TIME, THEY SAID NO FAULTS WERE IN COMPUTER, SO COULD NOT DIAGNOSE. IT HAS HAPPENED SEVERAL TIMES SINCE AND NO TROUBLE CODES ARE REGISTERED. THIS IS A VERY DANGEROUS ISSUE AND FEEL A RECALL IS NEEDED. I DID TAKE IT IN SEVERAL YEARS AGO ON THE RECALL TO CHECK THE SOFTWARE. OBVIOUSLY THAT FIX DID NOT TAKE CARE OF THE ISSUE.
Steering, Apr 17, 2019
I HAD A RECALL ON MY CAR IN 2015, I ALREADY GOT THE WORK DONE IN 2014 . RECENTY THE PART DEFALT AGAIN I TOOK IT INTO FORD THEY ARE SAYING IT'S NOTHING THEY CAN DO BECAUSE IT'S HAS MORE THE 150,00/ MILES ON IT. WHEN I GOT THE POWER STEERING WORK DONE THE FRIST TIME IT ONLY HAD 84000 MILES. I HAVE CONTACTED CUSTOMER SERVICE AND THEY ARE SAYING IT'S NOTHING I CAN DO. I STILL MAKE PAYMENTS SO I AM STUCK AT THIS POINT NOT TO MENTION I JUST GOT NEW TIRES FOR 700.00. IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS. IF YOU NEED FURTHER INFORMATION PLEASE CONTACT ME VIA EMAIL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Fuel/propulsion system, Apr 16, 2019
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE FUEL TANK STARTED TO LEAK. THE VEHICLE WAS TAKEN TO ELDER FORD OF TAMPA (9560 N FLORIDA AVE, TAMPA FL 33612) WHERE IT WAS DETERMINED THAT NHTSA CAMPAIGN NUMBER: 15V930000 (FUEL SYSTEM) NO LONGER APPLIED TO THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS PRESSURE TESTED AND FOUND SAFE TO DRIVE, AND ALSO THAT THE RECALL WAS REMOVED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Air bags, Apr 16, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HALL FORD NEWPORT NEWS (LOCATED AT 12896 JEFFERSON AVE, NEWPORT NEWS, VA 23608, (877) 398-2216) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Power train, Apr 15, 2019, fire
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. PRIOR TO THE NOISE, THE CONTACT NOTICED A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND GREASE INSIDE THE TRANSFER CASE. THE VEHICLE WAS TAKEN TO PARAMOUNT FORD OF VALDESE (101 MALCOLM BLVD SUITE A, VALDESE, NC 28690, (828) 338-9348) WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Steering, Electronic stability control (ESC), Apr 14, 2019
AS I WAS DRIVING DOWN THE ROAD (I HAD MY DAUGHTER AND COUSIN WITH ME), MY WHEEL STARTED PULLING TO THE LEFT HARD. A LIGHT COMES ON SAYING 'SERVICE ADVANCE TRACK NOW'. WHEN I TOOK IT TO THE FORD DEALERSHIP, THEY TOLD ME THERE IS A RECALL BUT BECAUSE MY CAR IS OVER A CERTAIN MILEAGE THAT IT'S NOT COVERED AND IT'LL COST ME $2000.00 TO FIX THE PROBLEM. I'VE DONE SOME RESEARCH ONLINE AND THERE ARE LOTS OF OTHERS THAT'S HAVING THE SAME PROBLEM THAT I AM. I'VE CONTACTED FORD SEVERAL TIMES AND THEY REFUSE TO FIX THIS ISSUE...EVEN THOUGH IT'S UNDER A RECALL. I'D REALLY APPRECIATE IT SOMEONE COULD GET THIS PROBLEM RESOLVED. IT'S DANGEROUS AND NOW I HAVE TO WORRY ABOUT HOW I'M GOING TO GET WHERE MY KIDS AND I NEED TO GO EVERY DAY.
Steering, Apr 11, 2019
POWER STEERING FAILURE - EPAS, ELECTRONIC POWER ASSIST STEERING, CANNOT DRIVE CAR!!!!!! SOME 2011 FORD FUSIONS COVERED BY RECALL. MINE IS NOT. WHY?!?!?!?
Electrical system, Apr 1, 2019
THE VEHICLE WAS STATIONARY. THE INSIDE DOOR HANDLE AND LOCK BROKE AT THE SAME TIME. TWO WAYS TO GET OUT, ROLLING THE WINDOW DOWN AND OPENING FROM OUTSIDE OR PULLING THE HANDLE AND LOCK AT THE SAME TIME ON THE INSIDE. THE DOOR WILL NOT LOCK.
Steering, Air bags, Apr 1, 2019
MY SON STARTED HIS FUSION AND THE POWER ASSIST FAULT LIGHT CAME ON. HE COULDN'T TURN THE STEERING WHEEL. THE CAR WAS SHUT OFF, AND WHEN I ARRIVED AND STARTED IT, IT WAS FINE AFTER BEING PUT IN REVERSE. I RESEARCHED RECALLS AND FOUND MANY ON THIS VEHICLE. AIR BAGS,LUG NUTS,POWER ASSIST TO NAME A FEW. I CALLED FORD AND THEY RAN THE VIN #, THEY SAID THE NUMBER WAS NOT COVERED. HOW CAN CERTAIN #'S BE COVERED WHEN THEY ALL HAVE THE SAME PROBLEM !? I GUESS THE ONLY FIX IS TO TO HAVE PEOPLE WHO CAN'T AFFORD TO FIX IT ($2000) DRIVE UNSAFELY BECAUSE FORD WON'T ADMIT THEY ARE IN THE WRONG ! I CAN ONLY HOPE NOTHING HAPPENS WHILE HE IS DRIVING..
Steering, Mar 31, 2019
POWER STERRING DEFAULT ASSIST LIGHT CAME ON AND NO POWER STERRING..THERE WAS A RECALL A FEW YEARS AGO AND IT WAS FIXED AT CROSSROAD FORD IN SANDFORD NC..BUT APPARENTLY IT WASNT FIXED..
Service brakes, Mar 28, 2019
AS I WAS DRIVING ON THE EXPRESSWAY I TRIED SLOWING DOWN BUT MY BRAKES WOULDN'T STOP I HAD TO PUSH THEM ALL THE WAY TO THE GROUND SO I PULLED OVER AT GAS STATION PUT BRAKE FLUID IN AND IT HELP BUT THE NEXT DAY IT'S DOIN IT AGAIN I LOOK AND SEE THE BREAK FLUID LEAKING OUT
Suspension, Mar 26, 2019
WHEN DRIVING AT LOW SPEEDS, VEHICLE CREAKS CONSISTENTLY. HAVE BEEN TOLD BY FORD THE FRONT CONTROL ARMS NEED TO BE REPLACED. HAS BEEN AN ISSUE SINCE 60,000 MILES. UNACCEPTABLE TO BE QUOTED OVER $1000 TO FIX ALL CONTROL ARMS ON A CAR WITH THAT MANY MILES. COMMON PROBLEM IN THIS MODEL. WE HAVE REPLACED THE WORST CONTROL ARMS AS THEY HAVE GONE BAD, BUT STILL NEED TO REPAIR THE REMAINDER. VEHICLE NOW HAS 125,XXX MILES
Visibility, Mar 26, 2019
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE SUN ROOF EXPLODED AND IMPLODED GLASS WITHOUT WARNING. THE GLASS PARTICLES ENTERED THE INSIDE OF THE VEHICLE. THERE WERE NO INJURIES. SHENANDOAH FORD (9135 WINCHESTER RD, FRONT ROYAL, VA 22630, (540) 636-2901) WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACT, BUT DID NOT SPECIFY THAT THEY WOULD DETERMINE THE CAUSE OF THE FAILURE OTHER THAN HAVING THE INSURANCE COMPANY COVER THE REPAIR AND FOR THE CONTACT TO REPLACE THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Steering, Mar 24, 2019
NHTSA CAMPAIGN #15V340000 HAPPENED IN MY GARAGE.LOST ALL POWER ASSIST.
Air bags, Fuel/propulsion system, Mar 22, 2019
TAKATA RECALL
Steering, Mar 22, 2019
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME LOOSE AND THE SERVICE AUTO TRAC WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED INTO A PARKING LOT AND TURNED OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE STEERING ABILITY SEIZED COMPLETELY AND "SERVICE POWER STEERING" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) BY LEVITTOWN FORD LLC (980 S BROADWAY, HICKSVILLE, NY 11801) ON MARCH 20, 2017 FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE RECURRENCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,343.
Power train, Mar 21, 2019
ON, NOVEMBER 10, 2016, I PULLED INTO A PARKING SPOT IN A SHOPPING PLAZA. I PUT MY CAR IN PARK, TOOK MY FOOT OFF OF THE BREAK AND MY CAR STARTED ROLLING BACKWARDS. I PUT MY FOOT BACK ON THE BREAK AND PULLED THE EMERGENCY BREAK AND MY CAR STOPPED. I DIDN'T KNOW WHAT WAS WRONG, SO I PUT THE KEYS IN THE IGNITION AND TRIED TO START THE CAR AND IT WOULDN'T. I CALLED A TOW TRUCK, HAD IT TOWED TO A FORD DEALERSHIP WHERE THEY REPLACED THE SIFTER CABLE. I HAD 84,561 MILES ON THE CAR AT THE TIME. THIS PAST WEEKEND, MARCH, 16, 2019, I PULLED INTO A PARKING SPOT IN THE FELLS POINT AREA OF BALTIMORE, PUT MY CAR IN PARK, TOOK MY FOOT OFF OF THE BREAK AND MY CAR STARTED ROLLING FORWARD. I PULLED THE EMERGENCY BREAK AND THE CAR STOPPED. I TRIED TO START THE CAR, AND IT WOULD NOT START. IT IS A PROBLEM WITH THE SHIFTER CABLE AGAIN. I'VE ONLY PUT ABOUT 23,000 MILES ON THE CAR SINCE THE LAST TIME IT WAS REPLACED. I AM CURRENTLY WAITING TO HEAR FROM FORD TO SEE WHAT THEY ARE GOING TO DO ABOUT IT.