2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints
2,786 reports, newest first.
Steering, Jul 24, 2018
I RECENTLY STARTED MY CAR AFTER WORK AND GOT A "POWER STEERING ASSIST FAILURE" ALERT WHILE STATIONARY. THE POWER STEERING HAS NOT WORKED SINCE THAT INCIDENT. IT'S INCREDIBLY DIFFICULT TO MAKE TURNS, ESPECIALLY MICHIGAN TURN-AROUNDS. BEING THAT IT'S ELECTRICAL, THE ESTIMATED COST TO FIX IS $1700! I DON'T HAVE $1700 TO FIX IT, AND I HAVE NO CHOICE BUT TO DRIVE IT AROUND LIKE THIS. I LEARNED THAT THERE WERE OVER 400,000 RECALLS FOR RELATED INCIDENTS, BUT MY VEHICLE IS NOT RECALLED. WHY? I ALSO NOTICED THAT OF THE 1795 COMPLAINTS ON HERE, 759 OF THEM ARE FOR STEERING ISSUES. THAT'S 42 PERCENT! THIS IS A DISASTER WAITING TO HAPPEN.
Air bags, Jul 19, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRANDON FORD AT (813) 246-3673 (LOCATED AT 9090 E ADAMO DR., TAMPA, FL 33619) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Jul 18, 2018
BOTH REAR DRIVER AND PASSENGER BRAKES ARE SIMULTANEOUSLY WEARING DOWN WITHIN 2 WEEKS OF STANDARD USE. OUTER PAD WEARS TWICE AS FAST AS INNER FOR BOTH CALIPERS. PADS AND ROTORS CHANGED TWICE. CALIPERS TESTED WITHOUT ISSUE. PAD WEAR IS SEVERELY UNEVEN. OTHERS ONLINE HAVE NOTED FAULTY ABS MODULES FROM FORD. SPONGY BRAKE PEDAL. OCCASIONALLY BRAKES GET STUCK ON REAR. FRONT BRAKES OPERATE WITHOUT ISSUE OR ABNORMALITIES. ISSUES BEGAN AFTER ABS LIGHT FLASHED WHILE DRIVING.
Suspension, Air bags, Vehicle speed control, Jul 16, 2018
PURCHASED CAR FROM SEVEN STAR AUTO PENSACOLA FLORIDA FIRST PROBLEM WAS HORN HE NEVER FIXED THAN WATER PUMP AND TIME BELT I FIXED SUPPOSED TO FIXED THROTTLE BODY BUT NEVER FIXED AND ALSO HE NEVER INSTALLED HORN FOR SAFETY I TRIED TO GET REFUND BUT I'M IN SCHOOL AN D I WORK AND STILL PAY NOTE FOR A DEFICTIVE CAR AND I ALSO HIT POT HOLE WHICH CAUSED MORE SUSPENSION DAMAGE AND DEALER STILL DOESN'T KNOW HOW TO HELP ME
Power train, Jul 13, 2018
2011 FORD FUSION. CONSUMER WRITES IN REGARDS TO THROTTLE BODY MALFUNCTION. *LAD THE CONSUMER STATED THE VEHICLE STALLED OUT AND LOSS POWER NUMEROUS TIMES WHILE DRIVING. THE DEALER WAS NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO BEING OVER THE MILEAGE LIMITATIONS. *JS
Air bags, Jul 13, 2018
2011 FORD FUSION. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS
Steering, Jul 11, 2018
I WAS DRIVING DOWN THE HIGHWAY WHEN THE POWER STEERING WENT OUT. ALARM SOUNDS WENT OFF AND POWER STEERING DEFAULT APPEARED ON THE INFO SYSTEM. HAD A HARD TIME PULLING OFF THE HIGHWAY. WHEN I REALIZED IT WAS ELECTRICAL STEERING I WENT ONLINE TO FIND A WAY TO FIX THE PROBLEM. I CHECKED THE FUSES. FUSES WERE OK. SINCE I COULD HARDLY MOVE THE STEERING WHEEL TRYING TO GET OFF THE HIGHWAY I WASN'T GOING TO RISK MY LIFE AGAIN OR MY FELLOW DRIVERS ON THE HIGHWAY BY DRIVING IT BACK HOME. I WAITED FOR MY CAR TO BE TOWED BACK HOME. YOU WOULD THINK A CAR DOING 70 MPH WOULD STILL BE SOMEWHAT EASY TO STEER RIGHT TO GET ON THE SHOULDER OF THE HIGHWAY. IT WAS NOT AND TOOK A GOOD DEAL OF MUSCLE TO TURN THE STEERING WHEEL RIGHT. IF I WAS A OLDER PERSON OR SOMEONE WEAKER THIS COULD HAVE BEEN BAD.
Structure, Jul 11, 2018
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S SIDE INTERIOR DOOR HANDLE WOULD NOT OPEN WHEN PROMPTED. WINNER FORD (250 HADDONFIELD-BERLIN RD, CHERRY HILL, NEW JERSEY, 08034) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT UNDER THE BUMPER-TO-BUMPER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Steering, Jul 10, 2018
MY 2011 FORD FUSION'S STEERING WHEEL COMPLETELY GAVE OUT ON ME WHILE DRIVING ON A HIGHWAY IN JULY OF 2015. EXTREMELY DANGEROUS SITUATION. DEALERSHIP INFORMED ME OF AN OPEN RECALL AND REPLACED THE WHOLE STEERING RACK PURSUANT TO FORD RECALL NUMBER 15S18. FAST FORWARD THREE YEARS LATER -- LAST FRIDAY, ALSO WHILE DRIVING, MY STEERING WHEEL FAILED AND ALMOST CAUSED A CRASH. EXACT SAME ERRORS. CONTACTED TWO DIFFERENT DEALERSHIPS, AS WELL AS FORD, AND ALL SAID THEY CAN'T DO ANYTHING ABOUT IT -- THAT I WOULD HAVE TO PAY $2300+ TO GET IT REPLACED. HOW CAN THE STEERING RACK FAIL ME TWICE IN THREE YEARS? HOW DOES FORD GET AWAY WITH MAKING THIS A ONE TIME RECALL AND DOING NOTHING WHEN THE SAME THING HAPPENS AGAIN? IT'S ABSOLUTELY ABSURD AND HORRIFYING. NO CAR - ESPECIALLY NOT ONE THAT IS A RELATIVELY NEWER MODEL - JUST RANDOMLY HAS A STEERING RACK FAILURE IN THE MIDDLE OF A HIGHWAY. IF I HAD CRASHED, I AM GUESSING FORD WOULD HAVE PAID FOR THE REPLACEMENT.
Other or unspecified, Jul 6, 2018
DRIVER'S SIDE INSIDE DOOR HANDLE STOPPED WORKING. CANNOT GET OUT USING THE DRIVERS DOOR. MUST CLIMB OUT PASSENGER'S SIDE OR ROLL DOWN WINDOW AND OPEN FROM OUTSIDE. APPARENTLY THIS IS A VERY VERY COMMON PROBLEM. WHY NO RECALL? THIS IS CLEARLY A SAFETY ISSUE.
Steering, Jul 6, 2018
I WAS DRIVING ON A CITY STREET TURNING LEFT. ON MY WAY TO PICK UP MY SON WHEN MY POWER STEERING WENT OUT AND A PROMPT SHOWED ON MY DASHBOARD SAYING POWER STEERING ASSIST FAULT.
Steering, Jul 5, 2018
TL* THE CONTACT OWNS A 2011 FORD FUSION. AFTER REFUELING AT A FUEL STATION, THE VEHICLE WAS STARTED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. *TT CONTACT STATES VEHICLE WAS TAKEN RANDY MARION FORD IN STATESVILLE, NC. *TT
Steering, Jul 3, 2018
INTERMITTENT POWER STEERING FAILURE. WHEN BACKING OUT OF MY DRIVEWAY, POWER STEERING LOCKED UP THEN WAS DRIVABLE. LOCKED UP AGAIN 66 MILES LATER WHILE BACKING UP IN DRIVEWAY.. TOOK IT TO TEAM FORD, $2199.00 TO REPAIR. OVER 400;00 WAS RECALLED IN 2015; FOR SAME PROBLEM. WHY NOT MINE?
Steering, Air bags, Engine, Jun 27, 2018
1. TAKATA RECALL- AIR BAG: AIR BAG SENSOR OR LIGHT GOES BLINKING FOR 30 MINS OR MORE THAN IT SWITCHES TO THE PANEL LIGHT AND STAYS THERE LIT UP.. 2. STEERING COLUMN-STIFF AND GRINDING NOISE: WHEN IT DRIVES BACKWARD REVERSE IT MAKES THAT NOISE AND WHEN ON THE ROAD IT BEGINS TO MAKE LOUD NOISE, THEN THE STEERING GETS HARD TO STEER. 3. AC COOLANT DOES NOT BLOW COLD AIR: DOES NOT GET COLD AND BLOWS OUT WARM AIR ONLY.
Steering, Jun 27, 2018
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND AN ABNORMAL GRINDING NOISE COULD BE HEARD. IN ADDITION, THE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO COVINGTON FORD (9101 MARTIN LUTHER KING JR AVE, COVINGTON, GA 30014, (770) 786-3432) FOR DIAGNOSTIC TESTING AND REPAIRS. THE DIAGNOSTIC RESULTS WERE NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 122,000.
Power train, Vehicle speed control, Jun 26, 2018
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 45 MPH, THE VEHICLE INADVERTENTLY DECELERATED AND CAME TO A COMPLETE STOP. THE CONTACT HAD TO TURN OFF THE ENGINE BECAUSE IT WAS STILL ON WHEN THE FAILURE OCCURRED. WHEN THE VEHICLE WAS RESTARTED, IT FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT A SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Service brakes, Jun 25, 2018
I PURCHASED THIS 2011 FUSION SEL 6 MONTHS AGO, THE CARFAX REPORT LISTED EVERYTHING AS BEING CHECKED OUT BUT NO REPORT ABOUT EPAS AS HAVING RECALL ISSUES, NO PROBLEMS UNTIL LAST WEEK WHEN THE OUTSIDE TEMPERATURE REACHED THE 90'S, WHEN EXITING THE FREEWAY AND COMING TO A STOP THE STEERING AND BRAKES STARTED LOUD GROWLING NOISE AT LOW SPEEDS, CONTINUED THROUGHOUT CITY STREET DRIVING AS WELL WITH IT REMAINING CONSTANT UNTIL THE TEMP COOLED OFF OVERNIGHT AS IT DIDN'T HAVE PROBLEMS WHEN TEMP WAS BACK DOWN IN THE 60'S BUT HAS REPEATED THE GROWLING NOISE AGAIN SEVERAL TIMES ONCE THE TEMP'S RETURN IN HOT WEATHER. WENT TO THE FORD DEALER AND SAID THE RECALL 15S18 HAS BEEN CLOSED AND THAT MY VIN NEVER WAS PART OF THE RECALL NOTICE, VERY FRUSTRATING THAT THE 393,623 UNITS EFFECTED THAT LISTED 2011-12 FUSION'S NEVER INCLUDED ALL VEHICLES AS VIEWING ALL THE COMPLAINTS NUMEROUS OTHER VEHICLES THAT WASN'T INCLUDED IN THE RECALL ARE HAVING THE SAME ISSUES AS THOSE THAT WERE. RECEIVED RECALL NOTICE FOR THE TAKATA AIRBAG POSSIBLY AVAILABLE IN THE 3 QTR AND FORD IS ALLOWING OWNERS A RENTAL UNIT UP TO $30 A DAY UNTIL THE TAKATA AIRBAG PARTS ARE AVAILABLE FOR REPLACEMENT.
Steering, Jun 25, 2018
POWER STEERING WOULD GO OUT, BUT RESET ITSELF AFTER TURNING CAR OFF AND THEN BACK ON. POWER STEERING FINALLY WENT OUT COMPLETELY WHILE GOING DOWN SUBDIVISION ROAD. SOME 2011 FUSIONS WERE RECALLED FOR THE SAME EXACT PROBLEM AND FIX. GOOD THING NO WORRIES ACCIDENT HAPPENED AND THE TAKATA AIRBAG WAS NOT DEPLOYED SINCE THAT RECALL HAS NOT BEEN FIXED YET.... MANY OTHER CARS JUST LIKE THIS ONE ON CARCOMPLAINTS.COM. HAD ISSUE FIXED AT BARBER FORD INC IN HOLLAND, MI 49423.
Air bags, Jun 22, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FLOOD FORD OF EAST GREENWICH, 2545 SOUTH COUNTY TRAIL, EAST GREENWICH, RI 02618) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR
Fuel/propulsion system, Jun 21, 2018
THE FUEL TANK HAS A CRACK AND IS LEAKING, APPARENTLY THIS WAS A RECALL ITEM ON SOME FORD FUSION MODELS BUT MY VIN NUMBER IS NOT LISTED AS ONE OF THOSE AFFECTED
Steering, Jun 20, 2018
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE OPERATING THE VEHICLE, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. DURING THE FAILURE, THE MESSAGE "POWER STEERING ASSIST FAULT" DISPLAYED. THE CONTACT INDICATED THAT TURNING THE VEHICLE OFF AND BACK ON WOULD SOMETIMES CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (BOB SIGHT FORD IN LEE SUMMIT, MO) WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), ALTHOUGH THE FAILURE WAS THE SAME AS LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 120,000.
Service brakes, Jun 19, 2018
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT LOST PRESSURE AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT HAD TO DRIVE WITH THE EMERGENCY BRAKE ENGAGED. THE VEHICLE WAS TAKEN TO INVER GROVE FORD LINCOLN (4725 S ROBERT TRAIL, INVER GROVE HEIGHTS, MN 55077, (800) 730-1765) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Steering, Jun 18, 2018
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RAY SKILLMAN HOOSIER FORD (333 ROBERT CURRY DR., MARTINSVILLE, IN 46151, (765-342-3673) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.
Electrical system, Jun 17, 2018
THE A/C BLOWER RESISTOR AND THE BLOWER RESISTOR CONNECTOR HAS BURNED AND MELTED 2 TIMES SINCE I BOUGHT THIS CAR IN 2012. AS I WAS DRIVING A/C WOULD BLOW HARD FOR A MINUTE OR SO THE GO OUT, AND THE FINAL TIME IT WENT OUT BOTH TIMES MY PASSENGER SAW SMOKE AT HIS FEET FROM UNDER THE GLOVE BOX.
Air bags, Jun 15, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED MOSSY FORD AT 858-273-7500 (4919 MISSION BAY DR., SAN DIEGO, CA 92109) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.