2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints: air bags
436 reports, newest first. Show all
Air bags, Apr 3, 2017
TAKATA RECALL. FORD SENT RECALL LETTER FOR VEHICLE AIRBAG DEFECT. THEY SAY THE REPLACMENT IS NOT AVAILABLE. I HAVE CONTACTED LOCAL DEALER, AND NATIONAL CALL NUMBER TO COMPLAIN AND TRY TO GET REPAIR OF THE RECALL DEFECT. IT IS NOT AVAILABLE. NO ONE KNOWS WHEN IT WILL BE AVAILABLE. MAYBE MONTHS. I WAS TOLD THE PART MUST BE DESIGNED AND MFG, BEFORE AVAILABLE. I REQUESTED INTERIM REPAIR OR LOANER. NONE IS AVAILABLE. I TOLD THEM MY CONCERN OF DRIVING VEHICLE WITH DEFECT. THEY SAY FORD DOES NOT KNOW OF ANY PROBLEM WITH THE AIRBAGS. IF NO PROBLEM, WHY ARE THEY RECALLING? MY VEHICLE RE-SELL VALUE IS LOST WITH THE DEFECT PRESENT. I THINK FORD IS NOT TAKING CARE OF THIS RECALL. SENDING ME A LETTER NOTICE, WITH NO FIX, IS NOTHING. I CANNOT SELL, REPLACE, GET A NEW CAR OR QUIT DRIVING THE CAR WHILE I WAIT FOR FORD.
Air bags, Mar 28, 2017
TAKATA RECALL FORD REFUSING TO ISSUE A LOANER STATING THAT IT IS NOT ELIGIBLE. CONSUMER IS AT RISK WHILE DRIVING WITH PASSENGERS.
Air bags, Mar 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Air bags, Vehicle speed control, Mar 17, 2017
"TAKATA RECALL" AND VEHICLE SPEED LIMIT POSSIBLE STEERING PROBLEM.
Steering, Air bags, Electronic stability control (ESC), Mar 16, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS EXPERIENCING ISSUES WITH THE STEERING COLUMN IN THE VEHICLE. THE DEALER INSPECTED AND REPAIRED THE VEHICLE, BUT PROVIDED NO WRITTEN DIAGNOSIS TO VERIFY WHAT WAS REPAIRED. IN ADDITION, THE TRACTION CONTROL AND EPS WARNING INDICATORS RANDOMLY FLASHED. AS A RESULT, THE POWER STEERING AND TRACTION CONTROL FAILED RANDOMLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). IN ADDITION, THE TPMS WARNING INDICATOR ILLUMINATED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DEALER MADE NO MENTION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE RECALL REPAIR WOULD BE PERFORMED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Mar 16, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED AN INTERIM RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE MANUFACTURER STATED THAT THE CONTACT WOULD NEED TO WAIT UNTIL THE NOTICE WAS RECEIVED, BUT PROVIDED NO SPECIFIC TIMEFRAME. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Mar 13, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/19/17*LJ UPDATED 05/24/2017*JS
Air bags, Mar 13, 2017
TAKATA RECALL-I RECEIVED A LETTER FROM FORD THIS MONTH (03/2017) THAT MY VEHICLE WAS AFFECTED. MY VIN IS NOT LISTED ON THE NHTSA WEBSITE AND IS NOT AVAILABLE TO YOUR REPRESENTATIVE WHEN I CALLED THE NHTSA. I CALLED FORD HQ, AND MY CAR IS AFFECTED. I DO NOT FEEL SAFE DRIVING MY CAR (I LIVE IN FLORIDA-A "ZONE A", HIGH-RISK STATE) AND DRIVE FREQUENTLY. I WAS TOLD BY A REPRESENTATIVE WHEN I CALLED FORD THAT THE NHTSA HAS STATED THAT THE CARS ARE PERFECTLY SAFE TO DRIVE AND THAT I SHOULD NOT BE CONCERNED. I SEARCHED YOUR WEBSITE AND DID NOT FIND ANY INFORMATION STATING THIS. WHEN I CALLED, A REPRESENTATIVE FROM THE NHTSA TOLD ME THAT THIS IS NOT CORRECT AND THAT THE NHTSA HAS NOT RELEASED ANY SUCH STATEMENT. I THOUGHT IT WAS IMPORTANT FOR YOU TO KNOW THAT FORD REPRESENTATIVES ARE USING YOUR NAME AND CREDIBILITY AS AN AGENCY TO DECEIVE THEIR CUSTOMERS AND LEAD THEM TO BELIEVE THAT THEY ARE PERFECTLY SAFE DRIVING CARS WITH TAKATA AIRBAGS.
Air bags, Mar 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Mar 6, 2017
FORD MOTOR COMPANY HAS NOTIFIED ME THAT THE VEHICLE HAS A SERIOUS SAFETY DEFECT WITH THE AIRBAG SYSTEM WHERE THE INFLATOR MAY RUPTURE RESULTING IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. AS THIS STATEMENT INDICATES THE DEFECT CAN CAUSE LIFE THREATENING INJURIES THIS DEFECT MAKES THE VEHICLE UNSAFE TO DRIVE AS IT PUTS THE DRIVER AND PASSENGER AT RISK OF SERIOUS INJURY OR DEATH DUE TO THIS KNOWN SAFETY DEFECT. FORD MOTOR COMPANY REPRESENTATIVE STATE THEY DO NOT HAVE THE PART TO MAKE THE NECESSARY REPAIRS TO CORRECT THE SERIOUS LIFE SAFETY DEFECT WITH THE VEHICLE AND DO NOT KNOW WHEN THEY WILL HAVE THE PARTS. THIS IS A KNOW LIFE THREATENING SAFETY DEFECT THAT PLACES THE OCCUPANTS OF THE VEHICLE AT RISK OF SERIOUS INJURY OR DEATH EVERY TIME THE VEHICLE IS DRIVEN PLACING FORD MOTOR COMPANY AND THE NHTSA CRIMINALLY LIABLE OF ANY INJURIES AND DEATHS THAT MAY OCCUR DUE TO THEIR NEGLIGENCE IN REMOVING THOSE VEHICLES FROM THE ROADS AND PROVIDING THE OWNERS A SAFE ALTERNATIVE UNTIL THE MANUFACTURERS CAN PRODUCE THE PARTS AND MAKE THE NECESSARY REPAIRS TO CORRECT THE SERIOUS LIFE THREATENING SAFETY DEFECT IN THESE VEHICLES.
Air bags, Structure, Feb 15, 2017
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD HAD A CRACK AROUND THE AIR BAG PORTION OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER CONFIRMED THAT THERE WERE SEVERE CRACKS AROUND THE AIR BAG AREA. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 03/29/17 LJ *CN
Steering, Air bags, Feb 18, 2016
TURNED MY CAR ON TONIGHT AND AN ALERT CAME ACROSS MY DISPLAY: POWER STEERING MALFUNCTION. MY CAR WAS IN PARK. THE DRIVER'S AIRBAG LIGHT WAS ALSO ON AT THIS TIME.
Steering, Air bags, Feb 9, 2016
TURNED MY CAR ON AND AN ALERT CAME ACROSS THE SCREEN OF MY DASH. POWER STEERING MALFUNCTION. THE DRIVER'S AIRBAG LIGHT WAS ALSO ON AT THIS TIME.
Steering, Air bags, Structure, Oct 23, 2015, crash
ON SEPTEMBER 5, 2015 I WAS ON MY WAY TO A FUNERAL TRAVELING ON 695 IN OWINGS MILLS MARYLAND AND EXPERIENCED THE LOST CONTROL OF MY VEHICLE. WHILE TRYING TO STEER BACK THE STEERING WHEEL DID ABSOLUTELY NOTHING AND ALSO THE TRYING TO SHIFT INTO GEAR WAS ALWAYS A MAJOR PROBLEM. THE GEAR SHIFT WOULD STICK OR SOMETIMES HARD TO PUT BACK IN PLACE. FROM THIS MY CAR WAS TOTALLED.
Air bags, Oct 1, 2015
MID 2014 THE AIRBAG INDICATOR ON DASH BOARD ACTIVATED WHEN I STARTED THE CAR AND REMAINED LIT WHILE DRIVING. AT NEXT OIL CHANGE THE DEALER STATED THE RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. LOCATED AN ACTIVE RECALL FOR THIS ISSUE ONLINE, BUT IT IS ONLY FOR MODEL YEARS 2013-2015. MY CAR IS 2012 AND PER THE DEALER NOT INCLUDED IN RECALL. AD TO THAT, THE RESTRAINT CONTROL IS A SPECIFIC EXCLUSION TO THEIR WARRANT CONTRACTS INDICATING THEY KNEW THERE WAS AN ISSUE WITH THE PART. I UNDERSTAND THAT THE CONTROL MODULE SHORTS OUT.
Air bags, Sep 21, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Air bags, Sep 7, 2015, crash
9/2/2015 OWNER DRIVING A 2012 FORD FUSION SE ON HIGHWAY WHEN AIR BAG FAILED TO DEPLAY IN A SEVERE CRASH. VEHICLE WAS TOTALED. IMPACT WAS INITITATED BY A FLAT BED TOW TRUCK SIDEWIPED ON THE DRIVERS SIDE. THE VEHICLE WAS PROPELLED TWO LANES THE AIR BAG SYSTEM FAILED TO RECOGNIZE THE IMPACT. DRIVER BRACED FOR IMACT WHEN AIR BAG DID NOT ENGAGE. DRIVER ALIVE TODAY BECAUSE OF INSTINCT NOT AIR BAG SAFETY SYSTEM.
Air bags, Aug 31, 2015
ABOVE CAR SHOWS LIGHT INDICATING THAT PASSENGER SEAT AIRBAG IS TURNED OFF WHEN MY WIFE IS SEATING IN SEAT. THIS OCCURS APPROXIMATELY ONE OUT OF FIVE TIMES. THE LIGHT DOES NOT GO OFF. BEING A HAZARD TO MY WIFE I HAD CRATER LAKE FORD, MEDFORD, OR CHECK IT OUT. THEY DID THE FACTORY TESTS FOR CALIBRATION AND FOUND NO PROBLEMS. THEY SAID MY WIFE DOES NOT WEIGH ENOUGH. HER WEIGHT IS APPROXIMATELY 98 POUNDS. THEY FURTHER SAID IT IS A "SAFETY FACTOR FOR THE AIRBAG NOT TO DEPLOY IN AN ACCIDENT SINCE THERE WOULD BE MORE HARM FROM THE AIRBAG THAN OTHERWISE". A RIDICULOUS STATEMENT SINCE THE AIRBAGS ARE PROTECTION AGAINST HITTING WINDSHIELDS OR OTHER HARD OBJECTS IN THE CAR. WOULD YOU PLEASE HELP ME RESOLVE THIS ISSUE WITH FORD. NOTE- A COMPLAINT WAS FILED WITH FORD FACTORY ON 7/29/15. NO RESOLUTION FROM THAT COMPLAINT.
Steering, Air bags, Aug 10, 2015, crash
TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SEIZED WITHOUT WARNING WHILE STEERING THROUGH A CURVE. AS A RESULT, THE VEHICLE CRASHED INTO THE SIDE OF A TREE AND WENT DOWN INTO THE CANAL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Air bags, Apr 22, 2015, crash
DRIVING NORTH ON A THREE LANE ROAD IN WHICH I WAS IN THE FAR LEFT LANE WHILE THERE WAS A VEHICLE TO THE RIGHT OF ME IN THE MIDDLE LANE. THE VEHICLE IN THE MIDDLE LANE TRIED MAKING A LEFT TURN ONTO A STREET IN WHICH THAT LANE WAS NOT POSSIBLE. THE VEHICLE BRAZED THE RIGHT SIDE OF MY VEHICLE AND DIVERTED ME TO CRASH HEAD ON INTO AN OVERPASS CEMENT STRUCTURE. MY FRONT AIRBAGS DID NOT DEPLOY. THE SPEED I WAS TRAVELING BEFORE I WAS HIT AND RAN INTO THE OVERPASS STRUCTURE WAS 35-40 MPH AND THE SPEED OF MY VEHICLE WHEN IT RAN INTO THE OVERPASS STRUCTURE AND CAME TO A COMPLETE STOP WAS 25-30 MPH. MY VEHICLE HAS BEEN CLAIMED AS A TOTAL LOSS. *TR
Steering, Air bags, Apr 20, 2015, crash
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH GOING DOWN A HILL, THE ANTI-SWAY AND POWER STEERING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL FAILED TO TURN AND THE CONTACT CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. IT WAS UNKNOWN IF THERE WERE ANY INJURIES SUSTAINED OR IF THERE WAS A POLICE REPORT FILED. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE MILEAGE WAS UNKNOWN.
Air bags, Feb 12, 2015, crash
VEHICLE WAS HIT TWICE ON RIGHT (PASSENGER) SIDE. IMPACT WAS HARD AND CONTINUOUS AND PUSHED THE CAR AGAINST BARRIER WALL ON LEFT SIDE. THE CAR WAS TOTALED. FRONT PASSENGER SIDE DOOR WAS SEVERELY DENTED. NONE OF THE AIR BAGS DEPLOYED ALTHOUGH VEHICLE WAS SUPPOSED TO BE EQUIPPED WITH SIDE AIR BAGS.
Air bags, Jan 4, 2015
12-9-13 AIR BAG LIGHT CONTINUES TO STAY ON. I TOOK TO DEALER THEY DID DIAGNOSTICS AND CLEARED CODE AND GAVE BACK TO ME. 12-20-13 AIR BAG LIGHT CONTINUED TO KEEP COMING ON AND STAYING ON SO I TOOK BACK THIS TIME THEY REPLACED AIR BAG CIRCUIT CONNECTOR. 1-9-14 AIR BAG LIGHT CONTINUED TO KEEP COMING AND STAYING ON. DEALER THIS TIME REPLACED SEAT HARNESS. 1-13-14 AIR BAG LIGHT CONTINUED TO KEEP COMING AND STAYING ON. DEALER THIS TIME REPLACED SEAT HARNESS A 2ND TIME SAID FIRST WAS DEFECTED THEY JUST PUT ON. LEFT DEALER HAD TO GO RIGHT BACK I COULDN'T EVEN MOVE BY POWER SEAT BACK IT WAS GETTING STUCK. DEC 2014 AIR BAG LIGHT CONTINUED TO KEEP COMING AND STAYING ON. DEALER SAID HAD TO ORDER A MODULE FOR IT. CURRENTLY NOW IT'S STILL IN THERE WAITING ON PART. ALSO KNOCKING NOISE IN FRONT END SINCE 25000 MILES DEALER KEEP PASSING OFF AND LUBING IT. NOW FROM MY DEC 2014 VISIT THEY ORDERED A STEERING COLUMN TO BE REPLACED THAT IS BEING PUT IN NOW AS WELL THEY HAVE HAD SINCE LAST TUESDAY (NOW WARRANTY UP 39000 MILES). DEALER CLAIMED A CODE TOLD THEM THIS TIME TO REPLACE THE STEERING COLUMN YET IT HAD BEEN DOING IT OVER A YEAR. *TR
Air bags, Vehicle speed control, Service brakes, Nov 20, 2014, crash
CAR WAS BEING DRIVEN DOWN STEEP DRIVEWAY BY MY 88-YEAR-OLD FATHER. HE SAYS CAR ACCELERATED WITHOUT HIM GIVING IT GAS. HE IS BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON ACCELERATOR. HE ALSO SAYS BRAKES DIDN'T WORK, WHICH IS NOT BACKED UP BY BLACK BOX, WHICH SAYS NO PRESSURE ON BRAKE EITHER. CAR LEFT DRIVEWAY, HIT TREE, AND ENDED UP APPROX 200 YARDS DOWN STEEP HILL. BLACK BOX SAYS ROLLING OCCURRED. ONLY PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED. NO FRONT AIRBAGS DEPLOYED AND NO DRIVER SIDE CURTAIN AIRBAGS DEPLOYED. INJURIES TO BOTH HIM AND HIS COMPANION RESULTED IN HOSPITALIZATION TO BOTH. *TR
Air bags, Oct 24, 2014
JUST CHECKING TO SEE IF THERE IS A RECALL ON THE AIRBAGS IN MY CAR. *TR