2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints: air bags
436 reports, newest first. Show all
Air bags, Apr 7, 2019
TAKATA RECALL. FORD HAS NOT GOT THE PARTS NECESSARY TO MAKE THE REPAIR. I SCHEDULED TO HAVE THIS DONE 6 WEEKS AGO. NOW THEY SAY IT WILL BE JUNE BEFORE THEY GET TO IT SINCE THEY DON'T HAVE THE PARTS. IS THERE A TIME LIMIT AS TO WHEN THEY ARE SUPPOSED TO HAVE THE REPAIRS MADE ?
Air bags, Apr 6, 2019
TAKATA RECALL, WE HAVE YET TO HAVE OUR AIRBAGS FIXED AND I THINK IT HAS BEEN OVER 2 YEARS.
Air bags, Apr 4, 2019, crash
I HAD AN ACCIDENT WITH MY CAR.IT WAS BASICALLY A T BONE ACCIDENT TO A LARGE SUV . IT WAS A REALLY BAD ACCIDENT BUT SURPRISED THAT THE AIR BAGS DIDN'T DEPLOY. I ENDED UP GOING TO THE EMERGENCY AND WAS TOLD THAT I HAVE MUSCLE INFLAMMATION . I ALSO HIT THE BOTTOM OF MY RIGHT LEG AND HAVE MULTIPLE BRUISES. I WAS WEARING SEATBELT THAT HELPED ME BUT NO AIRBAG WAS ACTIVATED.
Steering, Air bags, Apr 2, 2019
WHILE DRIVING DOWN THE HIGHWAY LAST NIGHT AN ALARM WENT OFF ON MY DASH READING: "SERVICE POWER STEERING NOW" SECONDS LATER A SECOND WARNING DINGED EXPLAINING TO "SERVICE ADVANCE TRAC". AS WELL A PICTURE LIT UP ON THE DASH REPRESENTING "ADVANCETRAC" SERVICE. MY CAR STARTED TO VEER RIGHT WHILE I WAS HOLDING THE STEERING WHEEL. I TRIED STRAIGHTENING BACK TO AVOID HITTING THE CARS NEXT TO ME BUT THE STEERING WHEEL WAS WAY OFF TRACK, NOT ALIGNED WITH MY TIRES. THIS HAS NEVER HAPPENED BEFORE SO I AM VERY CONCERNED. ONCE I WAS ABLE TO GET HOME SAFELY I LOOKED UP THE ISSUE & THERES A RECALL FOR SOME OF MY EXACT CAR MODELS. I CHECKED MY TIRES, RESET MY BATTERY TURNED THE WHEEL BUT NO CHANGE AND MY CAR IS STILL IN GOOD CONDITION. THE AIR BAG SIGN IS ON NOW & HAS NOT WENT OFF. I HAVE HAD ANOTHER RECALL FAILURE IN THE PAST THAT STARTED WHILE DRIVING IN THE MIDDLE OF TRAFFIC. I JUST HOPE I DONT DIE DURING THE NEXT SYSTEM FAILURE.
Air bags, Apr 1, 2019
TAKATA RECALL - EVERY FORD DEALER SERVICE DEPARTMENT THAT I CALL SAYS THAT THEY DO NOT HAVE THE REPLACEMENT AIRBAG PARTS AND ARE NOT SURE WHEN THEY ARE COMING IN. THEY SEEM TO BE STALLING TO DO THE REPAIR OR THERE IS A REAL ISSUE WITH SUPPLY.
Air bags, Mar 29, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JERRY'S LEESBURG FORD (LOCATED AT 847 E MARKET ST, LEESBURG, VA 20176, (703) 777-0000) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB
Air bags, Mar 27, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. LYNCH FORD (410 US 30, MT VERNON, IA 52314) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 23, 2019
TAKATA RECALL: RECEIVED NOTICE FOR MY VEHICLE, CONTACTED SERVICE DEPARTMENT AT OLATHE FORD (KANSAS). WAS INFORMED THAT PARTS WERE UNAVAILABLE AND THAT THEY WOULD BE UNABLE TO ORDER THEM FOR 'MONTHS'.
Air bags, Mar 21, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GERALD FORD (208 HANSEN BLVD, NORTH AURORA, IL 60542, (630) 401-8097) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 19, 2019
TAKATA RECALL - FORD IS LIMITING THE NUMBER OF AIRBAGS BEING SENT TO THE DEALERSHIP HERE IN ROANOKE VA TO 6 PER WEEK. THIS WILL MAKE IT SOME 10 TO 12 WEEKS BEFORE MY CAR IS REPAIRED. ADDITIONALLY, I HAVE ASKED A NUMBER OF TIMES HERE AND AT THE FORD DEALERSHIP IN MANASSAS VA IF MY VEHICLE WAS INVOLVED IN THIS PROBLEM, AND WAS ALWAYS TOLD NO. WHY WAS FORD ALLOWED TO HOLD BACK ON THIS PROBLEM FOR SO LONG? WAS THERE A COVERUP BY FORD OF THE PROBLEM?
Air bags, Mar 18, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. BILL MARSH FORD GAYLORD (1928 S OTSEGO AVE, GAYLORD, MI 49735) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 15, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FAIRWAY FORD (366 W MAIN ST, CANFIELD, OH 44406, (330)-533-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 15, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, BEAVERCREEK, OH 45434) WHO STATED THAT FORD HAD NOT PROVIDED PARTS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Air bags, Mar 13, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY. THE STEERING WHEEL SEIZED AND WOULD NOT MOVE. WHEN THE CONTACT'S SON BROUGHT THE VEHICLE HOME FROM COLLEGE, THE STEERING WHEEL WAS FINE. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, THE STEERING WHEEL SEIZED AGAIN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). ALSO, THE POWER STEERING WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GILLIE HYDE FORD (610 HAPPY VALLEY RD, GLASGOW, KY 42141) WHERE THE MECHANICS ONLY REPAIRED THE AIR BAG AND WERE WAITING FOR THE CONTACT TO GIVE PERMISSION TO SERVICE THE STEERING WHEEL. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY STEERING RECALLS. THE CONTACT WAS HOLDING OFF ON THE STEERING REPAIR UNTIL A RECALL WAS ISSUED; HOWEVER, THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE POWER STEERING WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE/PROBLEM ON MONDAY, 4/1/19. THEY SAID THIS VEHICLE WAS NOT COVERED UNDER THE RECALL. THEY REFUSED TO PROVIDE ANY ASSISTANCE WITH CHECKING THE VEHICLE OR MAKING REPAIRS. THE FAILURE MILEAGE WAS 87,000. *TT*JB
Air bags, Mar 12, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). BEACH FORD (2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 486-2717) INDICATED THAT THE PART MAY BECOME AVAILABLE WITHIN WEEKS OR MONTHS. THE DEALER MADE NO MENTION OF A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Air bags, Feb 25, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME. THE CONTACT HAD BEEN WAITING TO SCHEDULE AN APPOINTMENT WITH LORENZO FORD (30725 S FEDERAL HWY, HOMESTEAD, FL 33030, 1-(305) 307-8039) FOR OVER TWO YEARS. A LOANER VEHICLE OPTION WAS NOT OFFERED. THE VEHICLE WAS ALSO INCLUDED IN FIELD SERVICE ACTION NUMBER: 15N01 (EPAS STEERING EFFORTS), BUT THE CONTACT HAD NOT RECEIVED A NOTIFICATION VIA MAIL. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY AND THE MANUFACTURER FIELD SERVICE CAMPAIGN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 22, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARIS FORD (2020 NE LOOP 286, PARIS, TX 75460, (903) 784-2566) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 22, 2019
2012 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *TR
Air bags, Feb 15, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAM GALLOWAY FORD LINCOLN (1800 BOY SCOUT DR, FORT MYERS, FL 33907, (888) 807-0288) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 12, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JIM TIDWELL FORD (2205 BARRETT LAKES BOULEVARD, KENNESAW, GA 30144, (770) 427-5531) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Feb 8, 2019
TAKATA RECALL
Air bags, Feb 7, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION REGARDING THE AIR BAGS. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. CUTTER FORD (98-015 KAMEHAMEHA HWY, AILEA, HI 96701) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Air bags, Feb 7, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING TO TURN LEFT, THE STEERING LOST POWER WITHOUT WARNING AND THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A RECALL REGARDING THE AIR BAGS. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. THE CONTACT WAS INFORMED TO CALL THE DEALER AND THAT BOTH THE STEERING AND AIR BAG WOULD BE REPAIRED FOR FREE. THE VEHICLE WAS TAKEN TO FIVE STAR FORD STONE MOUNTAIN (678-384-4242, LOCATED AT 3800 US-78, SNELLVILLE, GA 30039) WHERE THE CONTACT WAS INFORMED THAT THE STEERING WOULD NOT BE COVERED. THE CONTACT CALLED THE MANUFACTURER BACK AND WAS INFORMED THAT THE REPRESENTATIVE WHO STATED THAT BOTH PARTS WOULD BE COVERED MADE A MISTAKE; THEREFORE, THE STEERING WOULD NOT BE COVERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Air bags, Feb 6, 2019
TAKATA RECALL. SO FAR MY FORD DEALERSHIP NOR FORD MOTOR CO. HAS NOT CONTACTED ME ABOUT THE RECALL OF MY AIRBAG'S. IS THERE IN FACT A RECALL OF MY VEHICLE OR NOT?
Air bags, Jan 18, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WALNUT CREEK FORD (1800 N MAIN ST, WALNUT CREEK, CA 94596, (925) 932-2900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.