2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints: air bags
436 reports, newest first. Show all
Air bags, Jun 20, 2018
TAKATA RECALL: AIR BAG WARNING LIGHT ON; TECHNICIAN SAYS ITS THE PASSENGER AIR BAG. WARNING STAYS ON WHEN DRIVING.
Air bags, Jun 19, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TOD DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FUTURE FORD LINCOLN OF CONCORD, 2285 DIAMOND BLVD, CONCORD, CA 94520, (888) 415-4242) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jun 14, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SAM GALLOWAY FORD LINCOLN, 1800 BOY SCOUT DR., FORT MYERS, FL 33907, (239) 936-2193) HAD BEEN UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Air bags, Jun 8, 2018
S10 APPROPRIATE HANDLING - LETTER TO THE SECRETARY EXPRESSING CONCERNS WITH THE TAKATA AIRBAG RECALL. *LD *JS
Air bags, Jun 8, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PASO ROBLES FORD-LINCOLN (2401 OAKWOOD ST, PASO ROBLES, CA 93446, (805) 239-3673) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT A LETTER WOULD BE MAILED WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jun 4, 2018
TAKATA RECALL. TO DATE I STILL HAVE THE DEFECTIVE AIRBAG IN MY VEHICLE AND RECEIVED A LETTER ON JUNE 2, 2018 THAT RESOLUTION IS STILL PENDING AND THEY ARE OFFERING A RENTAL CAR INDEFINITELY. I DO NOT FEEL THAT THIS IS ADEQUATE. RENTAL CAR AGENCIES HAVE BASE MODEL VEHICLES AND DO NOT HAVE NEAR THE FEATURES MY FUSION INCLUDES. OUR STATE REQUIRES HANDS FREE MOBILE DEVICE USAGE AND THE RENTAL CARS ARE NOT EQUIPPED FOR THIS UNLESS YOU RENT A HIGHER END MODEL. I WAS ALSO ADVISED BY MY LOCAL DEALER THAT THE RENTAL HAD TO BE REAUTHORIZED EVERY 30 DAYS. THIS IS A HUGE INCONVENIENCE BUT THE ONLY OTHER OPTION IS TO GAMBLE ON THE AIRBAG AND POTENTIAL INJURY. THIS CAR HAS BEEN IMPECCABLY MAINTAINED WITH ALL MAINTENANCE DONE THROUGH MY LOCAL FORD DEALERSHIP. I FEEL THAT ALL OF THE MONEY I'VE INVESTED IN BOTH THE VEHICLE AND ITS MAINTENANCE ARE NOW WASTED. IT HAS BEEN MORE THAN A YEAR SINCE THIS RECALL WAS ISSUED AND IT IS CLEAR FORD IS UNABLE TO REMEDY IT. AT THIS POINT FORD SHOULD BE REQUIRED TO BUY BACK THIS CAR WITH A SUITABLE AMOUNT OF COMPENSATION FOR THE LOSS OF MY INVESTMENT.
Air bags, Jun 3, 2018
TAKATA RECALL REMEDY IS STILL UNAVAILABLE AFTER MORE THAN A YEAR SINCE I RECEIVED THE NOTICE OF THE TAKATA RECALL. I'M CONCERNED ABOUT THE SAFETY OF MY PASSENGERS OR THE DECREASE OF THE VEHICLE'S VALUE IN CASE I WOULD TRY TO SELL IT.
Air bags, May 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB THOMAS FORD INC. IN HAMDEN, CONNECTICUT WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TERREBONNE FORD LINCOLN (339 ST CHARLES ST, HOUMA, LA 70360, (985) 876-5100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 29, 2018
TAKATA RECALL, TAKATA HAS FAILED TO PROVIDE THE PARTS TO FORD TO REPAIR THEIR DEFECTIVE AIRBAG INFLATORS FOR OVER 1 YEAR. TAKATA'S FAILURE PUTS MY FAMILY & I AT RISK OF PERSONAL INJURY.
Air bags, May 29, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COLLEGE STATION FORD, 1351 EARL RUDDER FWY. S, COLLEGE STATION, TX 77845, (979) 431-3382) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 23, 2018, crash
WHILE DRIVING 70MPH ON THE HIGHWAY OUR VEHICLE WAS SUDDENLY SMASHED INTO BY ANOTHER VEHICLE. THE OTHER VEHICLE SMASHED INTO US AT 45 DEGREE ANGLE AND FROM BEHIND ON THE DRIVER'S SIDE OF OUR VEHICLE WHILE GOING APPROX. 70MPH ITSELF. THE OTHER VEHICLE HIT OUR VEHICLE PRECISELY WHERE OUR VEHICLE'S OWNER'S MANUAL DESCRIBES OUR SIDE IMPACTS AIR BAG SENSORS TO BE BUT OUR DRIVER'S SIDE AIRBAG DID NOT DEPLOY. NO AIRBAGS DEPLOYED AT ALL. FORD MOTOR COMPANY HAS SERVICED OUR DRIVER'S SIDE AIRBAG SEVERAL TIMES, AND IN THIS CASE JUST WEEKS PRIOR TO OUR ACCIDENT AND DEPLOYMENT FAILURE. FORD HAS SERVICED OUR DRIVER'S SIDE AIRBAG ON 3 SEPARATE OCCASIONS, 2 OF WHICH WE HAVE DOCUMENTATION FOR. THE MISSING DOCUMENTATION IS THE RESULT OF A CHANGE IN OWNERSHIP OF ONE OF THE DEALERSHIPS, AND CHANGE IN COMPUTER RECORDS.
Air bags, May 17, 2018
"TAKATA RECALL" I RECEIVED A LETTER FROM FORD IN MARCH OF 2017 ADVISING OF A RECALL BECAUSE OF DEFECT IN PASSENGER SIDE AIRBAG. I WAS TOLD THAT I WOULD BE CONTACTED WHEN THE PARTS TO FIX THE ISSUE WAS AVAILABLE. I HAVE PERIODICALLY BEEN CHECKING WITH MY DEALERSHIP, ROUNTREE IN SHREVEPORT, WITH THE ORR FORD DEALERSHIP IN STONEWALL AND OTHER FORD DEALERSHIPS IN THE AREA FOR THE LAST 6 MONTHS, ONLY TO BE TOLD THE PART HAS NOT COME IN YET. IN MARCH I WAS TOLD IT WAS EXPECTED IN APRIL. TODAY I WAS TOLD IT WAS EXPECTED IN A FEW WEEKS. I AM STARTING TO THINK THE PROBLEM WILL NEVER BE RESOLVED.
Air bags, May 14, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED NORTH PARK LINCOLN AT 888-474-4845 (LOCATED AT 9207 SAN PEDRO AVE, SAN ANTONIO, CA 78216) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 11, 2018
TAKATA AIR BAGS. THE RECALL IS MORE THAN 17 MONTHS OLD. DEALER HASN'T REPLACED THE AIR BAG YET DESPITE TENS OF CALLS.
Air bags, May 10, 2018
TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (THE FORD STORE MORGAN HILL, 17045 CONDIT RD, MORGAN HILL, CA 95037) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 9, 2018
TAKATA INFLATORS, IT HAS BEEN 1 YEAR SINCE I GOT MY RECALL NOTICE AND I HAVE BEEN CALLING FORD REGARDING THIS AND HAS NOT BEEN FIXED/REPLACED. THIS IS A DANGEROUS SITUATION WITH MY FAMILY IN THE CAR.
Air bags, May 8, 2018
TAKATA RECALL . FORD CLAIMS THAT REPAIR IS NOT YET AVAILABLE.
Air bags, May 8, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED NALLEY FORD SANDY SPRINGS AT 678-809-5711 (LOCATED AT 7555 ROSWELL RD, ATLANTA, GA 30350) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 7, 2018
IT HAS BEEN 16 MOTHS SINCE RECEIVING THE RECALL NOTICE. FORD HAS FAILED TO REMEDY THE LIFE THREATENING SAFETY RECALL IN A TIMELY MANNER. BOTH FORD AND THE NHTSA ARE NEGLIGENT IN PROTECTING CONSUMERS. BASED ON FORD'S CONTINUED EFFORTS TO GET EXEMPTED FROM THE RECALL IT IS OBVIOUS THEY WERE NOT TRYING TO OBTAIN THE REPLACEMENT PARTS. THEY CAN DESIGN AND LAUNCH A NEW VEHICLE IN LESS TIME THAN THEY HAVE TAKEN TO NOT REMEDY THE FIX. THEY WILL NOT PUT FORTH THE REQUIRED EFFORT TO REMEDY THE PROBLEM UNTIL THEY ARE FINED AND IT COSTS THEM MORE TO IGNORE THE RECALL THAT IT DOES TO FIX THE PROBLEM. THE NHTSA ONLY GIVES CONSUMERS EXCUSES ON BEHALF OF FORD. THE NHTSA IS SUPPOSED TO PROTECT CONSUMERS NOT THE MANUFACTURERS.FORD HAS MISSED THE MANDATE TO HAVE THE REMEDY PARTS BY DECEMBER 31, 2017, BUT THE NHTSA HAS DOES NOTHING TO FINE AND COMPEL FORD TO COMPLY WITH THE RECALL.
Air bags, Structure, Engine, May 3, 2018, crash
I WAS ON THE ROAD PACK SADDLE IN JONESTOWN TX 78645, WHEN I PULLED ON TO ROAD 1431. A LARGE TRUCK WITH A CRASH GUARD HIT ME ON THE DRIVER'S SIDE @ 60MPH. THE ACCIDENT TURNED MY CAR INTO A HORSE SHOE, AND SENJT ME INTO ON COMING TRAFIC. ALL OF THE AIR BAGS WERE ACTIVATED AND SAVED BOTH ME AND MY WIFE BUT, THE RESIDUE THAT CAME WITH THE ACTIVATION PEPPERD ME IN THE FACE AND RUINED MY GLASSES. IF I HAD NOT HAD MY GLASSES ON,I WOULD HAVE LOST MY VISION DUE TO SUCH. WE WERE ON A COUNTY ROAD.TURNING LEFT AND MY VEHICLE WAS IN MOTION.
Air bags, Apr 28, 2018
THIS IS OUR COMPLAINT BEFORE THE SERIOUS INJURY/DEATH OCCURS. OUR PASSENGER AIRBAG REQUIRES REPLACEMENT BUT NOW OUR VIN HAS BEEN DROPPED FROM YOUR CURRENT LISTING. FORD RELEASE MARCH 2017, 'A RUPTURED INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH.' I CAN'T DRIVE OUR FINE CAR ON THE FREEWAY AND RISK MY WIFE'S LIFE. THE BAG NEEDS REPLACEMENT NOW TO FORESTALL A FUTURE COMPLAINT OF INJURY OR DEATH AND RESULTING LAWSUIT!
Air bags, Apr 20, 2018
TAKATA RECALL FORD HAS SENT TWO NOTICES DATING BACK TO MARCH 2017 TELLING ME TO CONTACT MY DEALER AUTONATION MARGATE FL FOR REPAIR AND EVERY TIME I CONTACT THEM THEY TELL ME THE PARTS AREN'T AVAILABLE. I AM AFRAID TO RIDE IN THIS CAR AND DON'T KNOW HOW TO GET THIS ACCOMPLISHED. IT IS IMPOSSIBLE TO CONTACT THE MANUFACTURER FORD.
Air bags, Apr 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER DEAN ARBOR FORD (3382 W M-55 WEST BRANCH, MICHIGAN 48661) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Mar 21, 2018
TAKATA RECALL - 2012 FORD FUSION; I RECEIVED A LETTER IN MARCH 2017 REGARDING THE SAFETY ISSUE AND THE NEED TO REPLACE MY PASSENGER AIRBAG. I HAVE CONTACTED MY LOCAL DEALER, GRAND LEDGE FORD, SEVERAL TIMES OVER THE PAST YEAR AND AM CONTINUALLY TOLD THE PART IS NOT AVAILABLE AND I WILL RECEIVE ANOTHER LETTER WHEN IT IS. A YEAR IS AN UNREASONABLE AMOUNT OF TIME TO WAIT ON A PART TO RECTIFY SUCH A SAFETY HAZARD. WHAT IS THE RESOLUTION FOR THIS MATTER?