2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints: power train
162 reports, newest first. Show all
Power train, Electrical system, Oct 18, 2021
Drove car out of driveway, after driving approximately 150-200 feet the dashboard wrench icon ( powertrain problem ) illuminated and car went into limp mode. Read MIL codes, had codes P0715, Input/Turbine Speed Sensor Circuit Malfunction and P0717, Input/Turbine Speed Sensor No Signal. Traced wiring problem to connector in front of drivers side shock tower. This connector is the connector between the PCM and and the transmission. The connector was causing an open on the conductors, causing the lack of TSS signal. There were no symptoms or intermittent problems prior to this - it happened suddenly. Had been on an interstate hiway the day prior to this, am glad this ( going into limp mode ) did not happen while I was traveling at 65mph - could have caused accident.
Steering, Power train, Jul 12, 2021
A recall was issued in 2015..15S18.. It seems my Vin number isn't included in the recall because it was manufactured in New Mexico. My power steering at 70 mph goes out without any warning. The above recall is exactly what's happening with my vehicle. Now I am obligated to pay 2k to fix a manufacturing flaw. This is a huge saftey issue to be on the road and while your driving your power steering goes out. I am asking for further investigation as my car is a 2012 Ford Fusion with the same problem you issued a recall for. I can be reached at [XXX]. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Power train, Jun 2, 2021
The contact owns a 2012 Ford Fusion Hybrid. The contact stated that after reversing the vehicle, the gear shifter failed to shift into drive. The contact stated that several unknown warning lights were illuminated. The contact called roadside assistance. The tow truck driver arrived and repaired the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 82,000.
Power train, Apr 29, 2021
TRANSMISSION FAILURE AT 114,396 MILEAGE DURING ROUTINE CITY STREET DRIVING.
Power train, Mar 8, 2021
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE VEHICLE WAS RESTARTED AND REGAINED POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO UFTRING SUBARU (500 FAIRLANE DR, EAST PEORIA, IL 61611) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WAS PERFORMED IN 2012. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Power train, Dec 28, 2020
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 35 MPH, WHEN DEPRESSING ON THE BRAKE PEDAL AND THE VEHICLE BEGAN TO FORCEFULLY VIBRATE WHEN APPROACHING 30 MPH. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE SLOWLY TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,393.
Power train, Dec 11, 2020
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. AFTER RESTARTING THE VEHICLE, THE FAILURE RECURRED. THE VEHICLE FAILED TO PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE ACTUATOR CONTROL VALVE AND POWER TRAIN CONTROL MODULE WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PECHELES FORD LOCATED AT 4010 US-264, WASHINGTON, NC 27889, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,100.
Steering, Power train, Nov 21, 2020
STARTED VEHICLE, POWER STEERING ASSIST FAILURE DISPLAYED ON DASH. VEHICLE LOCKED UP AND WAS UNABLE TO TURN WHEEL. HAPPENED WHILE PARKED IN DRIVEWAY.
Power train, Electronic stability control (ESC), Jul 17, 2020
IF MY CAR SITS AT IDLE FOR TOO LONG LIKE STUCK IN TRAFFIC OR WAITING AT A DRIVE THRU THE MAINTENANCE LIGHT COMES ON AND IT WILL NOT SHIFT. THE RPMS REV UP BUT IT ACTS LIKE IT IS STUCK . IT WON'T MOVE OVER A FEW MPH. THEN IF YOU SHIFT IT INTO NEUTRAL IT MAKES A LOUD NOISE AND THE WHOLE CAR JERKS LIKE THE TRANSMISSION IS ABOUT TO FALL OUT. I SHUT THE CAR OFF AND STARTED IT AGAIN AND IT WILL NOT SHIFT RIGHT. YOU CAN FLOOR THE GAS AND IT BARELY MOVES THEN IT WILL COME OUT OF IT AND DRIVE FINE UNTIL YOU HAVE TO SIT IDLE AGAIN. IT IS VERY DANGEROUS AND I HAVE TRIED EVERYTHING TO FIX IT AT MULTIPLE MECHANICS SHOPS AND NOTHING WORKS. HAVE CHANGED MULTIPLE SENSORS AND IT ALWAYS SEEMS TO HAPPEN AGAIN.07
Steering, Power train, Electronic stability control (ESC), Jun 23, 2020
THE STEERING WHEEL HAS LOCKED UP AND THE DASHBOARD IS READING SERVICE ADVANCETRAC SOON/POWER STEERING FAULT. UNABLE TO DRIVE VEHICLE. WARNING MESSAGE APPEARED WHILE CAR WAS IN MOTION ON A CITY STREET. CAR LOCKED UP AT A RED LIGHT. *TR
Power train, Jun 11, 2020
CAR LEFT IN PARK IN A PARKING LOT. RETURNED TO FIND CAR HAD ROLLED ACROSS AISLE INTO ANOTHER SECTION OF THE PARKING LOT. CAR WAS FOUND TO BE IN PARK, ATTEMPTED TO JUMP, WOULD NOT START. TOW TRUCK DRIVER NOTED CAR WAS IN REVERSE WHEN HE ATTEMPTED TO JUMP THE CAR. CAR HAD TO BE TOWED TO LOCAL MECHANIC, HE STATED TRANSMISSION SHIFTER CABLE NEEDED TO BE REPLACED. CAR HAS LESS THAN 25,000 MILES ON IT. CAR CURRENTLY IN SHOP BEING REPAIRED. THIS DEFECT APPEARS TO BE THE SAME ONE THAT RESULTED IN RECALL #19S16 (EXPANSION OF 18V471). RECALL DID NOT INCLUDE 2012 MODELS (2013-2016 ONLY). *TR
Power train, Other or unspecified, Mar 23, 2020
MY 2012 FORD FUSION IS REVVING HIGH AND SHIFTING WEIRD. NOT LIKE SLIPPING BUT IT'S REVVING A LOT IF HER THEN IT SHOULD BE. ALSO THE TACHOMETER SHUDDERS EVERY NOW AND THEN AT 1600 RPM. MY FATHER TOLD ME THERE'S A LOT OF PROBLEMS WITH THE FORD FUSIONS TRANSMISSIONS AND I DON'T FEEL SAFE WITH MY WIFE AND KIDS DRIVING IT.
Power train, Mar 22, 2020
TRANSMISSION REVS HIGH BEFORE SHIFTING? IT ISN'T SLIPPING BUT IT ISN'T DRIVING HOW IT SHOULD BE.
Steering, Power train, Mar 16, 2020
ON 3/14/2020, OUT OF NO WHERE THE SERVICE POWER STEERING NOW, AND THE ADVANCETRAC LIGHT CAME ON. I WAS DRIVING DOWN MY COUNTRY ROAD AND ONLY DOING ABOUT 35MPH BECAUSE I JUST CAME AROUND A CURVE AFTER MY DRIVEWAY. THE PROBLEM IS COMMON AND VERY UNSAFE FOR DRIVERS. NOT TO MENTION EXTREMELY EXPENSIVE TO FIX. WHY IS IT THAT ONLY SOME OF THE CARS ARE COVERED IN THE RECALL WHEN ALL FORDS WITH THE NEWLY DESIGNED ELECTRONIC STEERING ARE AFFECTED BY THE FAILURE OF THIS SYSTEM!
Steering, Power train, Feb 16, 2020
YESTERDAY 2/15/2020 OUT OF NO WHERE THE (SERVICE POWER STEERING NOW, AND THE ADVANCE TRAC LIGHT CAME ON UNDER NORMAL DRIVING CONDITIONS DOING 55MPH ON A CURVY ROAD. THE PROBLEM IS COMMON AND VERY UNSAFE FOR DRIVERS. NOT TO MENTION EXTREMELY EXPENSIVE TO FIX. NOW WHY IS IT THAT ONLY SOME OF THE CARS ARE COVERED IN THE RECALL WHEN ALL FORDS WITH THE NEWLY DESIGNED ELECTRONIC STEERING ARE AFFECTED BY THE FAILURE OF THIS SYSTEM!
Power train, Jan 13, 2020
AFTER DRIVING A DISTANCE, I PUT THE CAR IN PARK AND THE CAR WENT INTO REVERSE, BUT WAS STILL SHOWING IN PARK. I HAD TO QUICKLY SLAM ON THE BREAKS AND SHUT THE CAR DOWN. HOWEVER, BECAUSE IT WAS ACTUALLY IN REVERSE , THE CAR WOULD NOT START AGAIN. IT HAD TO BE MANUALLY PUT IN DRIVE SO I COULD GET SOMEWHERE SAFE. VERY DANGEROUS.
Parking brake, Power train, Service brakes, Dec 10, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHEN THE VEHICLE WAS TAKEN TO HAVE THE OIL CHANGED, THE MECHANIC HEARD A WINDING SOUND COMING FROM THE TRANSMISSION. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND EXHIBITED A JERKING SENSATION BEFORE ACCELERATING. WESTFIELD FORD (LOCATED AT 6200 S LA GRANGE RD, COUNTRYSIDE, IL 60525, 708-354-8600) HEARD THE WINDING NOISE UNDER THE HOOD AND DIAGNOSED THAT THERE WAS A DEFAULT WITH THE PARKING BRAKE AND ROTORS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT IT WOULD NOT BE COVERED UNDER WARRANTY BECAUSE IT WAS EXPIRED. THE MANUFACTURER PROVIDED CASE NUMBER: CAS25108633. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Power train, Visibility/wiper, Dec 4, 2019
WHEN TURNING ON THE WINDSHIELD WIPERS TO LOW SETTING, THEY INITIATE AT FULL SPEED WITH SMALL BREAKS IN BETWEEN GOING TO THE CORRECT SET WIPER SPEED. HAVE TO TURN OFF COMPLETELY SEVERAL TIMES IN ORDER FOR THE CORRECT SETTING TO REGISTER FINALLY. AUTOMATIC TRANSMISSION HAS HARD SLIPPING SHIFTING GOING FROM 1ST TO 2ND GEAR WHEN ACCELERATING FROM A STOPPED POSITION, VERY SIMILAR TO THE FORD FOCUS POWERSHIFT TRANSMISSION RECALL
Power train, Nov 14, 2019
A SHIFTER CABLE THAT DETACHES FROM THE TRANSMISSION IS NOT ALLOWING THE GEAR STATE TO GO INTO PARK. HOWEVER THE GEARSHIFT POSITION SHOWS IT IN PARK.
Power train, Oct 20, 2019
TRANSMISSION HAS DELAYED GEAR SHIFTING, GEAR SLIPPING AND THE ENGINE REVS WITHOUT THE CAR ACCELERATING. TO PUT IT SIMPLY THE TRANSMISSION HAS FAILED. TWICE!
Power train, Sep 18, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE VEHICLE WAS ENGAGED IN PARK, THE VEHICLE ROLLED AWAY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. WHEN ATTEMPTING TO RESTART THE VEHICLE, THE GEAR BECAME STUCK AND WOULD NOT MOVE. RUSSELL BARNETT FORD (4055 TULLAHOMA HWY, WINCHESTER, TN 37398, (931) 967-2277) WAS CONTACTED AND STATED THAT THE GEAR SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Power train, Aug 2, 2019
I HAVE AN ISSUE WITH MY 2012 FORD FUSION. A COUPLE OF YEARS AGO I HAD MY STEERING RACK REPLACED AS A PART OF THE MANUFACTURERS RECALL. HERE I AM A COUPLE OF YEARS LATER WITH A FORD FUSION WITH A FAILED STEERING RACK THAT NEEDS TO BE REPLACED ACCORDING TO MY LOCAL FORD DEALERSHIP. MY CAR NOW HAS NO POWER STEERING AND THE WARNING LIGHT FOR THE ADVANCETRACK SYSTEM HONKS AT ME EVERY TIME I START THE CAR. I THINK THIS IS RIDICULOUS TO HAVE THIS HAPPEN IN SUCH A SHORT PERIOD OF TIME, AND IT'S CLEAR THAT THE MAIN ISSUE WAS NEVER REMEDIED BECAUSE IT HAS TO DO WITH HOW CRAMPED ALL THE PARTS UNDER THE HOOD ARE; THERE'S NO ROOM FOR AIR SO THE STEERING RACK BASICALLY GETS COOKED INTO OBLIVION. SO HERE I AM AT 42 YEARS OLD WITH A MEDICAL DISABILITY AND A REPAIR THAT COSTS $1600 WHILE MY CAR IS WORTH LESS THAN THAT...AND I HAVE NO RECOURSE AS THE COMPANY IS NOT TAKING CARE OF IT'S RESPONSIBILITIES. WHILE MY CAR HAS 160,000 MILES ON IT, THE STEERING RACK WAS REPLACED AND HAS MUCH LESS WEAR ON IT SO IT SHOULDN'T BE DYING ON ME
Power train, Jul 8, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DID NOT GAIN SPEED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD AND THEN TOOK IT TO CABRERA AUTO (LOCATED AT CARR #2 KM 82.2 SALIDA EXPRESO HATILLO, PR-2, 00614, PUERTO RICO, +1 787-333-8410) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 57,000. *BF DESCRIPTION IN SPANISH. *JB
Power train, Jun 13, 2019
SHIFT CABLE OFF TRANSMISSION CABLE BUSHING. PARKED AT HOTEL, SHIFTED TO PARK AND TOOK FOOT OFF BRAKE AND VECHILE BEGAN ROLLING FORWARD. SHIFTER WAS STUCK IN PARK POSITION BUT CAR WAS IN DRIVE. USED E-BRAKE TO AVOID ROLLING INTO NEXT VEHICLE IN FRONT OF ME. CAR WILL NOT START BECAUSE IT IS STILL IN DRIVE.
Steering, Power train, Electronic stability control (ESC), Apr 19, 2019, crash
DRIVING ON HIGHWAY AND MSG POPPED UP AND SAID SERVICE POWERTRAC AND SERVICE POWER STEERING NOW. STEERING WHEEL LOCKED UP AND BECAME HARD TO TURN.