2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints: power train
162 reports, newest first. Show all
Power train, Jun 27, 2014
WAS ACCELERATING TO GET ON THE INTERSTATE AND THE CAR DELAYED IN ACCELERATING. SINCE IT WAS A NEW CAR (PURCHASED IN JUNE ON 2012) I REALLY DIDN'T THINK MUCH ABOUT IT. OVER THE LAST TWO YEARS, THIS PROBLEM HAPPENS INTERMITTENTLY WITH A DELAY/HARSH SHIFT, A GRUMBLING/VIBRATION IN THE CAR WHEN SHIFTING IN LOWER GEARS FROM 2ND TO 3RD. THIS ALSO OCCURS DURING DOWN SHIFT BETWEEN 3RD AND 2ND GEARS CAUSING THE CAR TO "LURCH FORWARD" AS IF YOU HAVE BEEN REAR ENDED. I NOW HAVE 69,000 MILES ON MY CAR AND THE WARRANTY IS GONE AND EVERY TIME I ASK FORD TO LOOK AT THE PROBLEM THEY CAN'T REPLICATE THE PROBLEM (TRYING TO TELL ME THAT THE WAY I DRIVE MY CAR IS TOO HARSH) THEY DID REPROGRAM THE TCS AND THE LAST TIME I TRIED TO MAKE AN APPOINTMENT BEFORE MY WARRANTY EXPIRED, THE SERVICE DEPARTMENT CALLED ME BACK STATING THE FOLLOWING: "IT SOUNDS LIKE YOU ARE HAVING PROBLEMS WITH YOUR TRANSMISSION AND IT WILL BE 6-8 WEEKS BEFORE WE CAN GET THE CAR IN FOR SERVICE". *TR
Power train, May 31, 2014
WHEN ATTEMPTING TAKE OF FROM A STOP CAR TAKES NEARLY 2 SECONDS TO RESPOND AND TRANSMISSION SHIFTS HORRIBLY AT TIMES. *TR
Power train, May 20, 2014
DRIVING ALONG ROUTE 80, NJ, THE CAR BECAME UNRESPONSIVE TO THE GAS PEDAL AS IF IT WERE IN NEUTRAL. THE WRENCH SYMBOL CAME ON AND THE CAR BEGAN TO SLOW DOWN. I HAD TO CUT ACROSS THE MIDDLE AND RIGHT LANES TO GET TO THE SHOULDER SO I COULD STOP SAFELY. I TURNED THE ENGINE OF AND RESTARTED THE CAR; IT WORKED FINE.
Power train, Engine, May 20, 2014
VEHICLE LURCHED THEN LOST POWER AND CHECK ENGINE LIGHT CAME ON. VEHICLE WOULD NOT ACCELERATE AFTER LOSING POWER. SINCE THE REPAIRS, THE VEHICLE WILL OCCASIONALLY LURCH WHEN THE CAR IS IN GEAR AND THE BRAKES ARE APPLIED. *TR
Power train, May 8, 2014
WHILE SWITCHING THE CAR FROM DRIVE TO REVERSE WHILE PARKED THE TRANSMISSION BANGED INTO GEAR AND LEFT RUBBER ON THE GROUND WITH MY FOOT PRESSED ON THE BRAKE PEDAL. *TR
Power train, Mar 7, 2014
THIS STARTED LAST YEAR...WE BOUGHT THE CAR NEW IN FEB. 2012....WE HAVE TAKEN THE CAR TO YOUNGBLOOD FORD IN MADISON, GEORGIA WHERE WE BOUGHT THE CAR AT LEAST FOUR TIMES...SOMETIMES WHEN YOU SLOW DOWN TO STOP THE TRANSMISSION SHIFTS HARD AND THE CAR JERKS....MAKING A NOISE...THEN AFTER THIS HAPPENS AND YOU PULL OFF AGAIN THE GEARS STALL IN BETWEEN SHIFTS AND ALMOST STALLS....HAVE ALMOST BEEN HIT IN AN INTERSECTION BECAUSE OF THIS....TOOK IT TO THE DEALERSHIP A YEAR AGO AND WAS TOLD THE TRANSMISSION OR COMPUTER HAD TO BE RECALIBRATED......THE CAR WAS FINE FOR ABOUT TWO WEEKS AND THEN STARTED AGAIN...I HAVE TAKEN THE CAR BACK SEVERAL TIMES AND THE LAST TIME, I TOLD THEM TO KEEP THE CAR AND DRIVE IT FOR A DISTANCE, SINCE THE PROBLEMS SEEMS TO OCCUR AFTER A TRIP OF 40 MILES OR MORE....THE DEALERSHIP KEPT THE CAR FOR A WEEK...I CALLED THEM AND WAS TOLD THE PROBLEM COULD NOT BE DUPLICATED....BUT WHEN I DROVE THE CAR HOME ( ABOUT 25 MILES) THE CAR DID IT AGAIN...I HAVE HAD A NUMBER OF PEOPLE WITH ME WHEN THIS PROBLEM OCCURS, EVEN A BROTHER IN LAW THAT IS A MECHANIC... *TR
Power train, Electrical system, Engine, Feb 24, 2014
SEPTEMBER 24, 2013-I WAS DRIVING HOME AND THE CAR BEGAN TO SHUT DOWN. THE WRENCH CAME UP AND IT LOSE ALL POWER. I WAS ABLE TO COAST INTO THE MEDIAN AS IT WAS 5;00 TRAFFIC. I TURNED COMPLETELY OFF AND RESTARTED AGAIN. DECEMBER 5, 2013.. THE SAME THING HAPPENED AS I WAS ON A SIDE STREET. I TURNED OFF AND RESTARTED. 2/24/2014 I WAS GOING TO WORK AND IT CUT OFF ON VERY BUSY 6 LANE HIGHWAY. IT WAS VERY SCARY AS NO ONE WAS BEHIND ME. I TURNED OFF AND THEN RESTARTED THE CAR. I WAS SO RELIEVED THAT NO ONE WAS ON THIS BUSY ROAD WHICH IS ALWAYS TRAFFIC GOING VERY FAST. I HAVE A SERVICE ALL INTO FORD FOR FRIDAY 2/28/2014. *TR
Steering, Power train, Engine, Dec 12, 2013
I HAVE HAD SEVERAL ISSUES LEADING UP TO THIS AND THE DEALER WOULD SAY NOTHING IS WRONG. CAR JUMPS FORWARD WHEN IDLING, CAR LOOSES POWER WHEN ACCELERATING ON HIGHWAY. LASTLY WAS COMPLETE LOSS OF POWER AND NEARLY HIT BY BUS WITH KIDS IN CAR. THEY REPLACED THROTTLE BODY, A/C MOTOR ETC....TWO WEEKS GONE BYE AND IT IS STARTING AGAIN. I NEED TO GIVE THIS CAR TO MY DAUGHTER TO DRIVE BUT IT IS NOT SAFE. *TR
Power train, Dec 5, 2013
AS MY WIFE ACCELERATED THE VEHICLE UP TO 35MPH THE ENGINE SEEMED TO CEASE FUNCTIONING OR SHUT ITSELF DOWN RESULTING IN AN INABILITY TO ACCELERATE. A WRENCH WARNING LIGHT ILLUMINATED AND SHE WAS FORCED TO THE SHOULDER OF THE ROAD. SHE SHUT DOWN THE VEHICLE AND RESTARTED IT WITH NO FURTHER COMPLICATIONS AT THIS TIME. THIS HAPPENED UNDER NORMAL DRIVING CONDITIONS. AFTER RESEARCHING THIS ISSUE, THE THROTTLE BODY IS SAID TO BE THE CULPRIT. I WILL BE TAKING THE CAR INTO THE DEALERSHIP TOMORROW IN AN ATTEMPT TO GET THIS KNOWN PROBLEM REPLACED UNDER WARRANTY. HOWEVER, WILL THEY BE REPLACING ONE DEFECTIVE PART FOR ANOTHER? HAS THERE BEEN AN APPLIED FIX? THIS COULD BE A VERY DANGEROUS SITUATION FOR A DRIVER. *TR
Power train, Electrical system, Engine, Nov 10, 2013
I NOTICED A "JUMPY RIDE' DURING TRIP TO ALBUQUERQUE AND BACK....FIRST ROAD TRIP SINCE BUYING CAR IN APRIL,'13. IT WAS SORT OF A SHIFTING OF A GEAR WHEN THERE SHOULD HAVE BEEN NOTHING LIKE THAT AT THAT SPEED. STARTED NOTICING AROUND TOWN AT 35 THE SAME JUMPY FEELING...JUST SEEMED LIKE TOO MUCH SHIFTING. THE RIDE IS VERY "ROUGH" ...NEVER HAD A CAR LIKE THIS...LOVED MY '09 FUSION, BUT THIS ONE STINKS. AFRAID IT'S WEARING OUT THE TRANNY AND COULD BE DANGEROUS. 3 DEALERS HAVE JUST BLOWN ME OFF ALONG WITH THE CORPORATE PERSON I TALKED TO...A "[XXX]" FOR MY REGION FOR FORD. I AM WORRIED AND CAN GET NOTHING DONE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electrical system, Engine, Oct 16, 2013
ON 10/9/2013 I WAS STOPPED AT A LIGHT AND THEN WHEN I PROCEEDED TO GO ON A GREEN LIGHT, MY CAR STALLED WITHOUT ANY WARNING OR LIGHTS ON MY DASH WHILE IN TRAFFIC. THERE WAS A CAR BEHIND ME THAT ALMOST REAR ENDED ME. WENT TO RESTART THE VEHICLE AND IT DID NOT START RIGHT AWAY. I HAD TO PUT THE CAR IN PARK WITH HAZARDS ON, IN THE MIDDLE OF TRAFFIC, AND TRIED TO START THE CAR TWO MORE TIMES BEFORE THE CAR STARTED AGAIN. THE CAR HAS BEEN GIVING ME ISSUES WITH HESITATION AND VIBRATION FOR THE PAST 4 MONTHS. I HAVE TAKEN IT TO FORD AND THEY HAVE CHECKED MY CAR 2 TIMES AND NEVER WAS ABLE TO SOLVE THE PROBLEM. BEFORE I TOOK IT TO FORD THE CAR HAS STALLED ON 6/19/2013 PRIOR TO TAKING THE CAR TO THE LOCAL FORD SHOP. THEY SAID IT WAS THE PROGRAMMING AND THEY INSTALLED THE UPDATE FOR THE COMPUTER, BUT IT NEVER SOLVED THE PROBLEM. THE LAST TIME IT STALLED ON ME, MY HUSBAND, WHO IS AN ACURA TECHNICIAN, PULLED THE P2111 CODE OUT USING A POCKET CODE READER OUT OF FREEZE FRAME DATA. THERE WAS NO CODES STORED IN PCM 6 HRS AFTER THE INCIDENT. 2 DAYS LATER CHECKED FOR FREEZE FRAME DATA AGAIN AND THERE WAS NO FREEZE FRAME DATA. *TR
Power train, Sep 19, 2013
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Power train, Sep 16, 2013
I WAS DRIVING DOWN A FOUR LANE HIGHWAY AND THE CAR STARTING SPUTTERING; THEN THE CHECK ENGINE LIGHT AND TOOL LIGHT CAME ON AND THE CAR BEGAN DECELERATING AND I HAD TO COAST TO MEDIAN. I SAT FOR AWHILE AND CRANKED UP TO COAST TO SAFE SIDE OF ROAD. REPAIRMAN SAID IT APPEARED TO BE SOMETHING IN THE ACCELERATOR SYSTEM/THROTTLE SYSTEM. THOUGHT IT NEEDED A NEW PART BUT ENDED UP CLEANING THE THROTTLE AND OTHER PARTS. IT DROVE FINE FOR ABOUT 2 WEEKS UNTIL SATURDAY AND IT DID THE SAME THING AGAIN. I WAS ABLE TO PULL INTO A STORE PARKING LOT AFTER GETTING OFF INTERSTATE SAFELY. NOW THE REPAIRMAN HAS IT AND SAYS IT IS CHECKING OUT OKAY; DRIVING FINE WITH NO CUT OFF ISSUES. THIS CAR SCARES ME AND DON'T WANT TO DRIVE ANYMORE.. *TR
Power train, Aug 21, 2013
AFTER TAKING OFF FROM A STOP MY TRANSMISSION WOULD SLAM WHEN GOING INTO 2 GEAR, SOMETIMES IT WOULD NOT SHIFT INTO 2ND GOING BACK INTO FIRST AND REVVING UP TO ALMOST 7K RPM AND THEN SHIFT JERKING THE CAR WHEN SHIFTING. TOOK IT TOO THE DEALERSHIP THEY FLASHED THE TRANSMISSION AND SAID THAT WOULD FIX IT. IT DID FOR ABOUT 24 HOURS THEN IT GOT WORSE SO I TOOK IT BACK, THEN THEY INSTALLED A "SOFTWARE" UPDATE TO THE TRANSMISSION, THEY MADE MY GAS MILEAGE VERY POOR, TOOK IT BACK A 3RD TIME THEY FINALLY FOUND THAT A VALVE WAS STICKING AND REPLACED IT NOW SEEMS TO BEING DOING FINE. IM NOT THE ONLY ONE ON HERE WITH THIS SAME PROBLEM THERE IS SOMETHING WRONG WITH THE TRANSMISSION ON THIS MODEL CAR. *TR
Power train, Visibility/wiper, Aug 6, 2013
THE TRANSMISSION SLAMS WHEN SHIFTING. HAVE HAD THE COMPUTER REFLASHED AT THE DEALERSHIP WHICH FIXED THE PROBLEM FOR A FEW DAYS. AT ABOUT 30000 MILES, THE WINDSHIELD WIPERS STARTED GOING CRAZY (TURNING ON/ OFF WHENEVER, GOING DIFFERENT SPEEDS WHENEVER). *TR
Power train, Engine, Jul 23, 2013
SEVERAL TIMES WHEN ON TOLL ROAD AT LEGAL SPEED CAR WARNING LIGHT CAME ON AND ENGINE STOPPED/STALLED, PULLED OVER TO SIDE, TURNED ENGINE OFF, AND IT STARTED. TOOK IT TO DEALER WHO REPLACED TRANSMISSION PUMP (?) I TOOK CAR OUT AGAIN AND SAME THING HAPPENED. READ NEWSPAPER ACCOUNTS OF NHTSA INVESTIGATION OF ESCAPES AND FUSION STALLING ISSUES, BUT DEALER AFTER SECOND OCCURRENCE SAID THEY HAD NO INFORMATION ON ANY INVESTIGATION. I AM VERY RELUCTANT TO DRIVE CAR AFTER MY PERSONAL EXPERIENCE AND AFTER READING OF POSSIBLE INVESTIGATION PENDING. *TR
Steering, Power train, Jul 23, 2013
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE VIOLENTLY JERKED INTERMITTENTLY. THE STEERING WHEEL SEIZED WITH THE ILLUMINATION OF THE POWER STEERING ASSIST FAILURE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 600. ..UPDATED 12-05-13 *BF THE CONSUMER ALSO STATED THE TRANSMISSION DID NOT SHIFT CORRECTLY AND IT WOULD SLAM INTO REVERSE.
Power train, Jul 18, 2013
I WAS DRIVING DOWN THE ROAD WHEN I LOST ABILITY TO ACCELERATE. I COASTED TO THE SIDE OF THE ROAD AND INTO A PARKING LOT. I PUT THE VEHICLE IN PARK AND SHUT IT OFF AND IT SPIT & SPUTTERED BEFORE SHUTTING OFF. I TURNED IT BACK ON AND IT RAN FINE. TOOK IT TO THE DEALER WHO SAID I NEEDED A NEW THROTTLE CABLE. 2 DAYS BACK AND THE ENGINE LIGHT IS ON AGAIN. I KNOW OF 2 OTHER PEOPLE WITH THE SAME VEHICLE THAT HAVE HAD THE SAME PROBLEM. *TR
Power train, Jun 25, 2013
THE POWER STEERING WENT OUT IN THE CAR OF MY TEENAGE DRIVER. WITHOUT WARNING, DISPLAYED A MESSAGE ON THE DASH BOARD 'POWER STEERING ASSIST FAULT' THEN THE SWERVING CAR LIGHT CAME ON, THEN THE MESSAGE 'SERVICE ADVANCE TRACK'. THE CAR HAS BE TURNED OFF AND TURNED BACK ON FOR THIS PROBLEM TO GO AWAY AND THE POWER STEERING TO RETURN TO NORMAL. HAPPENED AGAIN ON 6/25/13 GOING DOWN THE HIGHWAY AT 60 MPH, SAME MESSAGES. AND AGAIN ON 6/25/13 DURING A TURN FROM A BUSY STREET (NEARLY CAUSED AN ACCIDENT). *TR
Power train, Jun 20, 2013
THE CAR WAS BOUGHT A WEEK AGO AND BARELY DRIVEN SINCE THEN BUT NOW I AM EXPERIENCING THE SAME PROBLEM MANY OWNERS ARE WITH THE TRANSMISSION. IT WILL SHIFT FINE 1-2 BUT THEN WHEN IT GOES FROM 2-3 IT SEEMS TO SLIP AND THEN ENGINE REVS UP CAUSING THE CAR TO LURCH FORWARD AND THEN IT SOMEWHAT SLAMS INTO 3RD GEAR KIND OF HARD LIKE. HAVE NOT NOTIFIED ANYONE YET BUT I NOTICE SO MANY PEOPLE ARE HAVING THE SAME SHIFTING PROBLEMS WITH THEIR TRANSMISSIONS THAT I CAN'T HELP BUT FEEL THERE NEEDS TO BE SOMETHING DONE ABOUT IT. PLEASE TELL FORD THEY NEED TO FIX THESE CARS SO ALL OF US "CUSTOMERS" ARE NOT OUT OF OUR HARD EARNED MONEY. *TR
Power train, Jun 10, 2013
I HAD STOPPED TO THE GAS ISLAND TO PUT AIR IN THE TIRES. AFTER BACKING OUT OF THE SPOT I WENT TO ACCELERATE AND TO MY SURPRISE THE CAR WOULD NOT TAKE ANY GAS. THE WRENCH LIGHT CAME ON AND THE CAR BEGAN TO SPUTTER AND SHAKE. I CUT THE CAR OFF AND STARTED IT AGAIN BUT HAD TO RACE THE ENGINE TO GET IT TO CATCH. LATER THE SAME EVENING I AGAIN HAD BACKED OUT OF A PARKING SPACE AND THE SAME THING HAPPENED AGAIN. I WAS ABLE TO PULL OVER, CUT THE CAR OFF AND BEGIN AGAIN. I KNOW THOUGHT IT HAD SOMETHING TO DO WITH BACKING UP. SO I DECIDED NOT TO BACK UP AGAIN. HOWEVER, EARLY THE NEXT MORNING BRINGING MY HUSBAND TO WORK IT HAPPENED AGAIN AND THEN AGAIN AS I WAS BRINGING IT TO THE DEALERSHIP. THE DEALERSHIP SAID THAT IT WAS THE THROTTLE BODY SO THEY REPLACED IT. I HAVE ONLY OWNED FORD VEHICLES BUT I AM NOT HAPPY WITH HAVING THESE TYPES OF PROBLEMS WITH THIS CAR THIS EARLY. I PURCHASED THIS CAR BRAND NEW. THANK GOD IT'S STILL UNDER WARRANTY. *TR
Power train, Mar 7, 2013
AT THE BEGINNING OF ACCELERATION, THE TRANSMISSION SHIFTS HARD. THE RPM'S GO ABOVE 3 AND THEN THERE IS A HARD SHIFT AND THE RPM'S GO DOWN TO 2 1/2 AND THEN FINALLY DOWN TO 1 1/2. THIS IS ONLY TO GET TO 30 MPH AND IT HAS A HESITATION TO GAIN SPEED. MY HUSBAND DRIVES IT MOSTLY AND HE SAYS THAT HE HAS NOTICED IT FOR A WHILE. I JUST NOTICED IT IN THE PAST WEEK OR SO. I HAVE SPOKEN TO OTHER FUSION OWNERS AND SOME OF THEM EXPERIENCE THE SAME. IS THAT WHY FORD WAS TRYING SO HARD TO SATURATE THE MARKET WITH THEM?? *TR
Power train, Jan 9, 2013
POWERSHIFT AUTOMATIC TRANSMISSION PROBLEMS. WHEN ACCELERATING, VEHICLE LOSES POWER AND MAKES LOUD CLUNKING NOISE. HAD CAR IN ON SEPTEMBER 12 ON THE FIRST VISIT, THEY DID NOT FIND A PROBLEM; HOWEVER, I DO NOT THINK THEY LOOKED AT THE TRANSMISSION AS MY TICKET INDICATED THERE WAS A NOISE COMING FROM THE REAR OF THE CAR. THE CAR CONTINUED TO HAVE PROBLEMS. ON 10/19/12, THE PCM WAS REPROGRAMMED AND THEY SAID TRANSMISSION FLUID WAS LOW. VEHICLE HAD REGULAR OIL CHANGES THROUGH DEALER AND TRANSMISSION FLUID SHOULD NOT HAVE BEEN LOW. THEY TOLD ME THE PROBLEM HAD BEEN FIXED BUT I WOULD STILL EXPERIENCE THE PROBLEM FOR A FEW MORE DAYS BECAUSE THE COMPUTER HAD TO ADJUST TO THE NEW SETTING. AFTER THIS, I CONTACTED ANOTHER FORD DEALER WHO TOLD ME THAT THIS PROBLEM WOULD CONTINUE THROUGHOUT THE LIFETIME OF THE VEHICLE. I WAS TOLD I COULD TAKE IT IN, BUT IT WOULDN'T DO ANY GOOD. HE DID SEND ME A LIST OF OPERATING CHARACTERISTICS OF THE POWERSHIFT FOR THIS MODEL. THE PROBLEM DID CEASE AFTER A FEW DAYS; HOWEVER, IT HAS STARTED OCCURRING AGAIN. ON 1/8/13, IT MAKE A TERRIBLE NOISE AND LOST POWER AS I WAS TURNING A CORNER. IT HAD A PROBLEM AGAIN THIS MORNING WHILE ACCELERATING IN RUSH-HOUR TRAFFIC. THE CAR IS SCHEDULED TO BE LOOKED AT AGAIN AT THE DEALERSHIP TOMORROW. I DO NOT FEEL SAFE IN THIS VEHICLE AND DO NOT UNDERSTAND WHY IT HASN'T BEEN RECALLED. *TR
Power train, Sep 5, 2012
2012 FORD FUSION SEL WITH A V6 WITH AN AUTOMATIC TRANSMISSION SHIFTS TERRIBLY BETWEEN ALL GEARS. EXTREMELY NOTICEABLE BETWEEN 1ST AND 2ND GEARS AND 2ND AND 3RD GEARS. USUALLY ABOUT A 2-3 SECOND DELAY BEFORE THE TRANSMISSION CAN FIND THE GEAR. THE CAR HAS DOWN THIS AT HIGHWAY SPEEDS AS WELL. EXTREMELY FRIGHTENING WHEN YOU GO TO PASS SOMEONE AND YOUR VEHICLE DOES NOT APPEAR ABLE TO FIND THE GEAR AND MAINTAIN SPEED. I HAVE BROUGHT IT TO THE DEALERSHIP ALMOST MONTHLY SINCE MARCH OF 2012 AND THE DEALER STATES THAT FORD SAID THAT IS JUST HOW THE VEHICLE SHIFTS. FORD MOTOR COMPANY IS VERY UNRESPONSIVE ABOUT MY CONCERNS. I HAVE A 2005 MALIBU WITH 150,000 MILES ON IT THAT SHIFTS BETTER THAN THE FUSION. *TR
Power train, Aug 29, 2012
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH AND ENGAGED THE ACCELERATOR PEDAL WHEN THE TRANSMISSION BEGAN TO EXHIBIT HESITATION. THE FAILURE RECURRED CONSISTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE DEFECT WHERE AN UNKNOWN REPAIR WAS PERFORMED REGARDING THE TRANSMISSION. THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100.