2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints: power train
162 reports, newest first. Show all
Power train, Other or unspecified, Aug 11, 2012
WHEN SHIFTING FROM FIRST GEAR TO SECOND GEAR THE CAR WILL VERY ROUGHLY GO INTO GEAR, AND SECOND TO THIRD AND THIRD TO FOURTH IS NOT MUCH BETTER. FROM FOURTH TO FIFTH AND FIFTH TO SIXTH IS FINE MOST OF THE TIME. I HAD TWO CALIBRATION UPDATES PERFORMED BY THE FORD DEALERSHIP I PURCHASED THE CAR FROM AND WAS TOLD TO DRIVE THE CAR AND LET THE UPDATE SET IN. AFTER BOTH TIMES I NOTICED THAT THE PROBLEM DID NOT GO AWAY, INSTEAD AFTER THE LAST UPDATE THE ISSUE PROGRESSED. I HAVE PLEADED WITH THE DEALERSHIP TO TRADE MY CAR FOR ANOTHER FUSION (SAME VALUE) AND THEY TOLD ME I HAD TOO MUCH NEGATIVE EQUITY. INSTEAD I WAS TOLD I COULD GET A FORD FOCUS AND HOW EVER MUCH I AM "UPSIDE DOWN" THEY WOULD ROLL IT OVER TO THE PRICE OF THE FOCUS. I TOLD THEM THAT WASN'T FAIR AND THAT I WANTED ANOTHER FUSION THAT DID NOT HAVE TRANSMISSION PROBLEMS. I WAS TOLD THAT PLANET FORD COULD NOT HELP ME AND I SHOULD GET ANOTHER OPINION IF I WAS UNHAPPY. SO I WENT TO ANDERSON FORD AND HAD THE MECHANICS RUN DIAGNOSTICS ON IT TO SEE IF THEY COULD IDENTIFY THE PROBLEM. WHILE ANDERSON FORD WAS DIAGNOSING MY CAR I WAS GIVEN A RENTAL FUSION THAT WAS SO MUCH BETTER THAN MY CAR AS FAR AS SHIFTING. I ALSO WAS SPEAKING WITH FORD CUSTOMER CARE ABOUT MY ISSUE AND WENDY (CUSTOMER SERVICE MANAGER) TOLD ME THAT IF ANDERSON FORD DID NOT FIND ANYTHING WRONG I WAS GOING TO BE STUCK WITH THAT CAR. ANDERSON FORD REPORTED THAT NO WARNING CODES COULD BE FOUND AND THE CAR WAS FINE. I TOLD THEM THE DIFFERENCE I NOTICED IN DRIVING THE RENTAL FUSION AND MY FUSION AND THE SERVICE MANAGER DISREGARDED IT. I WAS GIVEN MY CAR BACK AND WAS TOLD IF I WAS NOT COMFORTABLE WITH IT I NEEDED TO TRADE IT IN AND DEAL WITH THE NEGATIVE EQUITY. I HAVE SPOKEN WITH SEVERAL DEALERS ABOUT DIFFERENT CARS AND I AM UNABLE TO TRADE MY CAR IN BECAUSE I HAVE TOO MUCH NEGATIVE EQUITY. PLEASE HELP ME ON THISISSUE SO I CAN GET A CAR THAT OPERATES CORRECTLY.
Power train, Vehicle speed control, Engine, Aug 8, 2012
SINCE SEPT. 1, 2011 WHEN I TOOK OWNERSHIP OF THE CAR I HAVE HAD THE FOLLOWING HAPPEN ABOUT ONCE A MONTH. THE LAST TIME WAS ON JULY 26, 2012 AT 3171 MILES. WHEN COMING TO A STOP FOR A LIGHT OR SLOWING TRAFFIC AND APPLYING THE BRAKES THE ENGINE STARTS TO RACE AND THE CAR FEELS LIKE IT WANTS TO SURGE FORWARD. WITH CONTINUED PRESSURE ON THE BRAKES, AFTER A FEW SECONDS THE ENGINE RACING AND SURGING STOPS AND THE CAR STOPS. I THINK IT MAY BE A PROBLEM WITH A COMPUTER. *TR UPDATED IVOQ 09/26/12
Power train, Jul 26, 2012
I'M HAVING SEVERAL TRANSMISSION ISSUES. MY VEHICLE "SLAMS" INTO GEAR WHEN SHIFTING INTO DRIVE/REVERSE FROM A PARKED POSITION. THE SECOND ISSUE IS "HARD" SHIFTS IN LOW GEARS (1-4). THIS GIVES THE SENSATION OF BEING REAR ENDED. THIRDLY I AM EXPERIENCING "FLARE" SHIFTING IN GEARS 4-6. IN THIS CASE THE RPM'S REV BEFORE DUMPING INTO THE NEXT GEAR WHICH ALSO GIVES A HARD SHIFT SENSATION. THE 4TH ISSUE I AM EXPERIENCING IS A "STUTTER" WHEN ACCELERATION. IF I ATTEMPT TO PASS A CAR OR SIMPLY SPEED UP, THERE IS A HESITATION WHICH I FEEL IS A SAFETY CONCERN. LASTLY AND THE MOST DISTURBING TRANSMISSION ISSUE IS "DOWN SHIFTING". SOMETIMES WHEN I HAVE THE CAR IN CRUISE CONTROL ON THE HIGHWAY AND TRAVELING AT HIGHWAY SPEEDS (55-65MPH) THE VEHICLE DOWN SHIFTS ALL ON IT'S OWN AND I FIND MYSELF DOING 55-65 IN A LOWER GEAR WITH THE RPM'S THROUGH THE ROOF! TAPPING THE GAS AND/OR BRAKE WILL DISENGAGE THE CRUISE CONTROL BUT STILL WILL NOT ALLOW THE CAR TO SHIFT TO THE APPROPRIATE GEAR. FINALLY AFTER COASTING FOR A WHILE IT WILL THEN SHIFT TO THE APPROPRIATE GEAR AND AS WITH ALL MY OTHER PROBLEMS, IT INVOLVES A "HARD DUMP" INTO GEAR. THESE ISSUES ARE NOT ONLY SCARY BUT I FEEL NOT SAFE AT ALL TO ME OR MY FAMILY! MY CAR IS IN MY LOCAL FORD DEALERSHIP NOW, FOR THE 3RD TIME. THEY HAVE APPLIED UPDATES THAT HAVEN'T WORKED AND I'M BEING TOLD "FORD IS AWARE OF THE PROBLEM. THEY HOWEVER DON'T KNOW HOW TO FIX THE PROBLEM". *TR
Power train, Fuel/propulsion system, Jul 10, 2012
MY BRAND NEW CAR, IN MY POSSESSION FOR 7 DAYS HAD TO GET TOWED TO THE SHOP. MY 11 MONTH OLD DAUGHTER AND 2 MONTH OLD NIECE WERE IN THIS CAR WHEN IT SUDDENLY STALLED AND JERKED. I WAS ALMOST HIT FROM BEHIND AND HAD TO PULL OVER AND DRIVE JERKING BACK AROUND THE BLOCK TO MY STARTING POINT. LUCKILY I WASN'T ON THE FREEWAY AT A HIGH SPEED BUT I COULD HAVE BEEN. THIS IS A SEVERE SAFETY ISSUE AS THE ACCELERATION IS AFFECTED BY THE THROTTLE BODY WHICH HAD MALFUNCTIONED. THE PART WAS REPLACE BUT I BELIEVE THE COMPUTER CONTROLLING THE THROTTLE BODY IS DEFECTIVE NOT THE THROTTLE BODY ITSELF. FORD NEEDS TO RECALL THIS HAZARDOUS COMPONENT AND IMPLEMENT A SOLUTION. *TR
Power train, Jul 7, 2012
WHILE APPROACHING A ROLL-THROUGH TOLL BOOTH, THE CAR LOST THE ABILITY TO ACCELERATE; BOTH THE WRENCH LIGHT AND ENGINE LIGHT CAME ON. I PUT ON THE EMERGENCY HAZARDS AND COASTED TO A MIDDLE ISLAND AFTER GOING THROUGH A TOLL BOOTH. THE CAR CONTINUED TO IDLE, BUT WAS NON-RESPONSIVE TO THE ACCELERATOR PEDAL. AFTER MAKING SOME CALLS FOR A TOW (1 1/2 HOUR WAIT DUE TO 100+ TEMPS), I TURNED THE VEHICLE OFF AND WAITED SEVERAL MINUTES. THE CAR RESTARTED AND APPEARED TO "RESET", AS BOTH THE WRENCH AND ENGINE LIGHT SYMBOLS WERE NO LONGER ILLUMINATED. AFTER TRAVELING 500 YARDS OR SO, I SWITCHED THE A/C BACK ON (NOTE: A/C WAS ON AT TIME OF MALFUNCTION.) ALMOST IMMEDIATELY, THE CAR BEGAN TO BOG AND IDLE ROUGHLY, AND AGAIN LOST THE ABILITY TO ACCELERATE. I AGAIN WENT INTO HAZARD WARNING/COAST TO THE SHOULDER MODE, TURNED THE VEHICLE OFF, WAITED A FEW MINUTES, AND RESTARTED THE CAR. IT AGAIN "RESET", BUT THIS TIME THE ENGINE LIGHT REMAINED ON (HOPEFULLY SOMETHING WAS RECORDED, AS WITH SOME OTHER COMPLAINTS I'VE READ THIS DIDN'T OCCUR). I STARTED MY JOURNEY HOME AGAIN, THIS TIME WITHOUT A/C, AND IMMEDIATELY TOOK THE VEHICLE TO MY LOCAL FORD DEALER (DID I MENTION THAT I'M A LIFELONG GM GUY AND THIS IS MY FIRST FORD?) UPON CONTACTING THE DEALER THE NEXT DAY (BROUGHT IT IN LATE ON A FRIDAY AFTERNOON), WAS INFORMED THAT THE THROTTLE BODY AND ACCOMPANYING MOTOR WOULD NEED TO BE REPLACED. WHEN ASKED IF THIS WAS AN UNCOMMON PROBLEM FOR A RELATIVELY NEW VEHICLE WITH 25,000 MILES, HE SEEMED TO INDICATE THAT THEY'RE MADE OF PLASTIC AND MASS PRODUCED, SO LIKELY AFFECTING QUALITY - NICE. ON TOP OF THAT, THEY DON'T HAVE THE PARTS IN STOCK, SO I'LL HAVE TO WAIT 'TIL MONDAY FOR THE REPAIRS TO BE COMPLETE. YOU'D THINK THE DEALERS WOULD KNOW BY NOW. SEEMS TO ME TO BE AN INORDINATE AMOUNT OF COMPLAINTS REGARDING THIS ISSUE FOR A RELATIVELY NEW CAR. AS HAS BEEN SUGGESTED, FORD SHOULD INVESTIGATE. *TR
Power train, Jun 25, 2012
MY NEW 2012 FUSION'S 6 SPEED AUTOMATIC TRANSMISSION, UNDER MEDIUM ACCELERATION, HESITATES FROM 1ST TO 2ND, AND HESITATES & OVER-REVS FROM 2ND TO 3RD UNTIL THE CAR HAS WARMED UP (DRIVEN APPROXIMATELY 10 MILES). I HAVE TAKEN MY CAR BACK TO THE DEALER THREE TIMES AND THEY EACH TIME THEY APPLIED THE SOFTWARE UPDATE, BUT DON'T FIX THE PROBLEM. THE HESITATION AND FLAIR FROM 1-2 AND 2-3 IS AS BAD AS EVER. THIS SHOULD NOT BE HAPPENING TO A CAR WITH 6000 MILES ON IT AND THE LOSS OF ACCELERATION COULD CAUSE AN ACCIDENT. IT APPEARS THAT FORD EITHER CAN'T OR WON'T CORRECT THE PROBLEM. *TR
Power train, Jun 21, 2012
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
Power train, Apr 9, 2012
WHEN NEW, VEHICLE EXHIBITED HARSH SHIFTS FROM 1-2. GRADUALLY WORSENED AND CAME TO INCLUDE A SOFT 2-3 SHIFT AND A METALLIC FRICTION NOISE IN LOWER GEARS BY 1000MI. STARTING AROUND 7000MI, VEHICLE STARTED TO SHIFT ERRACTIALLY IN TRAFFIC BETWEEN 1-2 AND 2-1, WITH A SUDDEN AND MODERATELY VIOLENT LURCH FORWARDS DURING SHIFTING. VEHICLE WAS DIFFICULT TO CONTROL IN LOW-SPEED (PRIMARILY ACCELERATION FOLLOWING ANY PERIOD OF COASTING) SCENARIOS AND REQUIRED ADDITIONAL FOLLOWING DISTANCE TO ACCOUNT FOR THIS. VEHICLE BECAME MUST HARSHER ON THE 1-2 SHIFT IN COLD WEATHER. BY 8000-9000MI, VEHICLE DEVELOPED SLIPPING. THIS WAS PARTICULARLY EVIDENT AT LOWER SPEEDS FROM 2-3, SUCH AS AT A ROLLING YIELD BELOW 10MPH. VEHICLE WOULD MOMENTARILY LOSE ALMOST ALL POWER DURING CERTAIN 2-3 SHIFTS, REQUIRING ACCELERATION PLANNING FOR INTERSECTIONS, TO PREVENT SLUGGISHNESS AT AN INOPPORTUNE TIME. TSB 12-3-7 WAS APPLIED AND RESULTED IN ADDITIONAL SLIPPAGE IN HIGHER GEARS, SUCH THAT CLIMBING AN ONRAMP FOLLOWING A 3-4 SHIFT WAS CHALLENGING, AND CLIMBING A HILL AT LOW SPEEDS DURING A 2-3 SHIFT RESULTED IN A LOSS OF ALL FORWARD MOMENTUM. *TR
Power train, Apr 6, 2012
I PURCHASED A NEW FOCUS. I DROVE IT FOR TWO WEEKS. THE TRANSMISSION IS OF A POOR DESIGN, I FRANKLY REFUSE TO DRIVE IT. IT NEARLY CRASHED THROUGH MY BARN. I WAS SIMPLY BACKING IT IN WHEN IT DECIDED TO LURCH HARD. I SLAMMED ON THE BRAKES. LUCKILY IT DID STOP. PRIOR TO THIS INCIDENT THE CAR DID NOT OPERATE CORRECTLY AT ALL.. SEEMINGLY ENDLESS CLUTCH CHATTER, SLIPPAGE, UNPREDICTABLE SHIFTING,ITS IS A HORRID CAR TO DRIVE. I WAS NOTICING THE SMELL OF CLUTCH. I HAD IT TOWED BACK TO THE DEALER. I DO NOT WANT IT BACK. I DO NOT KNOW WHY FORD MOTOR COMPANY WOULD PUT TO MARKET A HORRIBLE DANGEROUS ERRATIC TRANSMISSION INTO PARKING SPACES IS A PURE ADRENALINE RUSH. YOU DO NOT KNOW WHAT IT MIGHT DO. THEY SAY ITS A AUTOMATIC , HOWEVER IT IS NOT . IT IS A DUEL CLUTCH TRANSMISSION'S WOULD NOT DRIVE THIS CAR AGAIN. ITS FRANKLY DANGEROUS. HOWEVER THE SALESMAN CALLED AND SAID" YOU DON'T KNOW HOW TO DRIVE THIS CAR. ITS SOMETHING YOU WILL GET USED TOO". I DID NOT BUY A NEW CAR TO GET USED TO IT. ITS A ROAD HAZARD. IN MY OPINE ITS A DEFECTIVE PRODUCT. I'M PRETTY SURE AFTER 32 YEARS OF DRIVING I KNOW HOW TO DRIVE. VERY UNHAPPY AT THE BLUE OVAL TEAM. HERE IS WHAT FORD SHOULD DO. HALT PRODUCTION . USE A TORQUE CONVERTER TYPE TRANSMISSION. AND REFUND ANYONE WHO ASKS FOR ONE. A CHEERFUL REFUND IS IN ORDER. HOW CAN THEY ADVERTISE A AUTOMATIC TRANSMISSION WHEN MECHANICALLY ITS NOT?AVOID THIS CAR. BOOOO ON THE 2012 FOCUS. I GUESS THE CONSUMER IS FORD MOTOR COMPANIES R AND D TEAM. WHY SHOULD CONSUMERS BE STUCK HOLDING THE BAG. THIS IS BAD BUSINESS PRACTICE AND FORD HAS A SOCIAL RESPONSIBILITY TO MAKE THIS RIGHT. AS STATED EARLIER I DO NOT WANT IT BACK! *TR
Power train, Mar 15, 2012
COMPLAINT 1) WHEN ACCELERATING, THE TRANSMISSION FLARES DURING THE SHIFT FROM SECOND TO THIRD GEAR, AND THE VEHICLE LOSES ACCELERATION DURING THE SHIFT. THE PROBLEM IS MORE SEVERE WHEN THE CAR HAS BEEN SITTING IN WARM WEATHER FOR MORE THAN 24-48 HOURS. THE MISBEHAVED SHIFT CAUSES DISTRACTION TO THE DRIVER AND THE LOSS OF CONTROL OVER ACCELERATION FOR A BRIEF PERIOD OF TIME. THIS DISTRACTION COULD CAUSE THE DRIVER TO LOSE SITUATIONAL AWARENESS, LEADING TO A CRASH. COMPLAINT 2) THE TRANSMISSION TAKES AN EXCESSIVE AMOUNT OF TIME TO SHIFT FROM REVERSE TO FORWARD, AND FROM FORWARD TO REVERSE. THE TIME IS SOMETIMES IN EXCESS OF 2 SECONDS. THE INABILITY TO CONTROL THE VEHICLE DURING THIS TIME COULD LEAD TO A CRASH. *TR
Power train, Jan 6, 2012
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE ABNORMALLY DECELERATED. THE VEHICLE WOULD ALSO JERK FORWARD WHILE DECELERATING AS IF THE BRAKES HAD SUDDENLY BEEN APPLIED. THE FAILURE RECURRED INTERMITTENTLY WHEN DRIVING DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70.
Power train, Electrical system, Jan 4, 2012
ON JANUARY 2ND, 2012 ON 2-SEPARATE OCCASIONS THE ENGINE ACCELERATED TO ALMOST 6000 RPM WHILE I WAS STOPPED OR NEARLY STOPPED WHILE PARKING THE CAR. THE CAR WAS IN DRIVE AND I HAD MY RIGHT FOOT ON THE BRAKE BUT THE ENGINE ACCELERATION HAPPENED VERY QUICKLY AND ON THE SECOND INCIDENT THE BRAKES WERE NOT HOLDING THE CAR. I WAS ABLE TO GET THE TRANS INTO NEUTRAL UNTIL THE ACCELERATION DIED DOWN TO THE NORMAL RPM. ON THE SECOND OCCASION I SHUT THE IGNITION OFF 2-TIMES BEFORE THE ACCELERATION STOPPED. I HAVE HAD THIS PROBLEM WITH PRIOR CARS AND THE MANUFACTURERS HAVE HAD NO SYSTEM IN PLACE TO DIAGNOSE THE PROBLEM AND BECAUSE IT IS A RANDOM EVENT IT IS ALMOST IMPOSSIBLE TO REPLICATE. BECAUSE OF LITIGATION IN ACCIDENT CASES I BELIEVE THE MANUFACTURERS ARE IN DENIAL OF THIS ELECTRICAL PROBLEM. *TR