2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints: other or unspecified
127 reports, newest first. Show all
Steering, Other or unspecified, Electronic stability control (ESC), Oct 14, 2017
I WAS TRAVELING DOWN A MAIN STREET AND I HEARD A BEEP AND POWER STEERING ASSIST FAULT LITE UP ON MY DASH AS WELL WITH SERVICE ADVANCETRAC CAME ON SO I PULL OFF THE ROAD AND INTO A PARKING LOT AND MY WHEEL ALL THE SUDDEN GOT STIFF. I SAT THERE FOR A FEW TRYING TO FIGURE OUT WHAT WAS WRONG AND I TURNED THE CAR OFF AND LET IT SIT FOR A FEW MINS AND TURNED IT BACK ON HOPING IT WOULD GO AWAY WELL IT DIDN'T, SO I GOT IT HOME FINALLY 6 HOURS LATER STILL WITH ALL THEM LIGHTS ON AND THE WHEEL BEING STIFF LET IT SIT OVER NIGHT AND EVERYTHING NEXT DAY I GO BACK TO THE CAR HOPING ONCE AGAIN IT WOULD GO AWAY AND IT DIDN'T.
Other or unspecified, Sep 2, 2017
WENT FOR MY YEARLY INSPECTION AND WAS TOLD THAT MY CARS FRONT COIL SPRINGS WERE CRACKED AND IT WASN'T SAFE FOR ME TO DRIVE MY CAR. I FEEL THIS IS PREMATURE FAILURE ON A CAR THAT HAS 52,000 MILES ON IT. THE ONLY ONE WHO HAS SERVICED MY CAR SINCE I'VE OWNED IT IS HERITAGE FORD. I HAVE RECENTLY TRAVELED LONG TRIPS WITH MY CAR TOO AND HAVEN'T NOTICED ANY PROBLEMS. HERITAGE FOR WAS UNABLE TO FIX MY VEHICLE BECAUSE THEY DIDN'T HAVE THE PARTS AND ITS LABOR DAY WEEKEND MEANING IT WILL TAKE LONGER TO GET THE PARTS UNLESS THEY EXPERDITED IT. (THIS IS THE ONLY CAR I HAVE AND OWN)
Other or unspecified, Aug 20, 2017
DOOR LATCH BROKEN. DRIVERS INSIDE DOOR LATCH BROKEN SO YOU CAN NOT OPEN THE DOOR FROM THE INSIDE. COMON PROBLEM THAT GOES BACK TO 2006 MODELS. PLASTIC MECHANISM FAILS AND DOOR WILL NOT OPEN FROM THE INSIDE. ALSO DOOR WILL NOT LOCK SO THE VEHICLE CAN NOT BE SECURED. PREVENTING SOMEONE FROM GETTING OUT OF THE CAR HAS TO BE A SAFETY ISSUE. THERE IS A TSB FROM 2006 ON THIS PROBLEM FOR ALL FUSION, MILANO, AND LINCOLN MKZ MODELS. A RECALL ON ALL DOOR LATCHES INSIDE THE CAR WOULD BE APPROPRIATE.
Other or unspecified, Aug 17, 2017
SECOND TIME INSIDE DRIVER DOOR HANDLE HAS BROKE, CAN'T GET OUT OF VEHICLE UNLESS YOU ROLL DOWN ELECTRIC WINDOW AND OPEN FROM OUTSIDE. CAR HAS TO BE TURNED ON FOR THIS TO HAPPEN. OTHERWISE YOU WOULD HAVE TO CLIMB OUT TO PASSENGER SIDE. THIS COULD BE A REAL SAFETY HAZARD IN CASE OF EMERGENCY. FORD ONLY WARRANTS THE HANDLE WHEN FIXED BY THEM FOR TWO YEAR. WOULDN'T YOU KNOW IT 15 MONTHS AND IT BREAKS AGAIN. HERE GOES ANOTHER 216.00 PLASTIC PART INSIDE DOOR HANDLE BREAKS.
Other or unspecified, Aug 3, 2017
THE DOOR HANDLE ATTACHMENT BROKE INSIDE THE DOOR FRAME. I HAVE BEEN TOLD BY MANY MECHANICS THIS IS HAPPENING ALOT ON FORD FUSIONS BUT MY VIN NUMBER IS NOT INCLUDED SO I HAVE TO PAY TO HAVE IT FIXED. IF IT IS A FORD FUSION PROBLEM THEM WHY ARE NOT ALL INCLUDED.
Other or unspecified, Jul 14, 2017
THE FRONT SEAT PASSENGER AND FRONT SEAT DRIVER DOOR HAS FAILED AND THE DOOR CAN NOT OPENED FROM THE INSIDE OF THE VEHICLE. THE PASSENGER DOOR OPENER WAS REPAIRED ONE AND A HALF YEARS AGO AND THE DRIVER DOOR IS BEING REPAIRED ON JULY 18, 2017. IN THE EVENT OF AN ACCIDENT, EGRESS FROM THE VEHICLE IS PROBLEMATIC. THE WINDOW MUST LOWERED AND THE DRIVER MUST REACH OUTSIDE TO OPEN THE DOOR FROM THE OUTSIDE.
Other or unspecified, Jul 11, 2017
THE DRIVERS INSIDE DOOR HADLE WON'T OPEN THE DOOR. THE CAR WAS SITTING IN MY GARAUGE WHEN THE INSIDE DOOR HANDLE BROKE. FORD IS CHARGING US $240 TO FIX IT. THE CAR ODOMETER HAS ABOUT 46,000 MILES.
Other or unspecified, Jun 10, 2017
DRIVER DOOR WILL NOT OPEN FROM THE INSIDE. MUST ROLL DOWN THE WINDOW TO OPEN IT FROM THE OUTSIDE. THE UNLOCK BUTTON STAYS HALF OPEN; WON'T MOVE EITHER WAY.
Other or unspecified, Apr 27, 2017
"TAKATA RECALL" I HAVE A VIBRATION COMING FROM THE FRONT END AT HIGH WAY SPEEDS. SEEMS TO BE THE FRONT PASSENGER SIDE. VIBRATION ONLY OCCURS DURING THE SPEEDS OF 50 TO 60 MPH. ANYTHING ABOVE OR BELOW THAT IS FINE. I HAVE HAD NEW TIRES, TIRES ROTATED, BALANCED, ALIGNMENT, AND JUST AN OVER ALL INSPECTION WITH NO RESULTS.
Other or unspecified, Apr 7, 2017
2012 FUSION. BUILD DATE 12/11 DRIVERS DOOR WOULD NOT OPEN AFTER PARKING AT WORK. INTERIOR HANDLE WOULD NOT RETURN TO NORMAL POSITION. IT WAS STOPPING ABOUT 1/8" FROM FULLY RETRACTING. DOOR WOULD ALSO NOT LOCK WITH ELECTRIC LOCKS. HAD TO CLIMB OUT THE PASSENGER SIDE. IT WOULD OPEN FROM THE OUTSIDE THOUGH.
Steering, Other or unspecified, Feb 15, 2017
LOSS OF POWER STEERING ASSIST. NOT ALL THE TIME DOOR LATCH WILL NOT OPEN FROM THE INSIDE
Steering, Other or unspecified, Jan 8, 2017, crash
WAS COMING HOME FROM WORK WHEN MY STEERING WHEEL LOCK UP WELL AT LEAST FELT THAT WAY JUST WAS REALLY HARD TO STEER. I ENDED UP HITTING A POLE DUE TO THE FACT THAT I COULDN'T REALLY CONTROL MY CAR. ALSO I WAS NEVER NOTIFIED ABOUT THIS RECALL AT ALL AND COULD'VE PROBABLY PREVENTED THIS INCIDENT IF I WAS NOTIFIED ABOUT THIS RECALL . NOW I HAVE NO VEHICLE TO DRIVE SO NOW I'M STUCK TRYING TO FIGURE OUT HOW I'M GOING TO GET MY DAUGHTER TO HER APPOINTMENTS AND HOW I'M GOING TO GO TO WORK AND MAKE MONEY TO PAY BILLS DUE TO THE FACT THAT MY CAR IS NOW SITTING ON THE GARAGE SITTING THERE
Other or unspecified, Jan 1, 2017
THIS IS A PROBLEM WITH THE DRIVER'S SIDE DOOR LATCH. DOOR LATCH HANDLE AND LOCK POPPED OUT TOWARDS STEERING WHEEL AND DOOR SWUNG OPEN IN TRAFFIC ON 12/31/2016. WHEN DOOR FINALLY LATCHED, IT WOULD NOT LOCK. REMOTE CANNOT ACTUATE LOCK. INSIDE DOOR HANDLE AND LOCK STILL OUT OF POSITION.
Steering, Other or unspecified, Engine, Nov 6, 2016
MY THROTTLE BODY IS GIVING ME ISSUES. IT WILL HESITATE AND REACT AS IF IT WILL STALL ON OCCASION WHEN I AM ON THE HIGHWAY, IT WILL JERK BADLY. NO ENGINE LIGHTS APPEAR ON MY DASH, HOWEVER I WAS NOTIFIED BY FORD THERE IS A REPLACEMENT EXTENDED WARRANTY, YET THAT EXTENSION DOES NOT COVER THE INITIAL CHARGE FROM THE DEALER TO CHECK THE THROTTLE BODY OUT, WHICH IS DEAD WRONG OF FORD. I BELIEVE THEY SHOULD COVER ANY AND ALL CHARGES REGARDING THIS THE THROTTLE BODY. IN ADDITION MY VEHICLES RACK AND PINION OR PWER STEERING SUEELS ALOT WHILE IN DRIVING, IVE CHECK FLUID LEVELS AND THEY ARE NORMAL, YET IT WILL MAKE ALOT OF NOISE.
Other or unspecified, Oct 20, 2016
DRIVERS SIDE DOOR HANDLE IS BROKEN ON THE INSIDE. CHEAP PLASTIC, NORMAL USE. NEEDS TO BE RECALLED. MANY OTHERS HAVE SAME PROBLEM. VEHICLE WAS STATIONARY AND BROKEN AS I TRIED TO OPEN THE DOOR.
Other or unspecified, Oct 11, 2016
MY ADULT SON WAS USING MY VEHICLE. HE PARKED MY VEHICLE IN HIS DRIVEWAY AND CLOSED THE DRIVER'S DOOR. WHEN HE WENT TO USE MY VEHICLE, THE DOOR WOULDN'T OPEN. HE HAD TO GO TO WORK, SO HE ENTERED THE VEHICLE THROUGH THE PASSENGER SIDE. AFTER GETTING TO WORK THE DRIVER'S DOOR STILL WOULDN'T OPEN SO AGAIN HAD TO VACATE THROUGH THE PASSENGER SIDE. I MADE AN APPOINTMENT AT THE DEALERSHIP. THEY KEPT THE VEHICLE FOR TWO DAYS BECAUSE THEY COULD NOT GET THE DOOR TO OPEN EITHER. THEY CALLED FORD DIRECTLY FOR INSTRUCTIONS. COME TO FIND OUT IT WAS A FAULTY LATCH (SAME REASON THEY ARE NOW RECALLING FORD FUSION FROM THE YEAR 2013-2014 - MINE IS A 2012). I CALLED THE FORD COMPANY AND THEY SAID THEY WILL REPORT IT AND I TOLD THEM I WOULD DO THE SAME. THEY MADE ME PAY THE DEDUCTIBLE ON MY EXTENDED WARRANTY AND I FELT SINCE IT IS A KNOWN DEFECT, THAT I SHOULDN'T HAVE HAD TO PAY MY DEDUCTIBLE OF $100. I HAVE A CASE # FROM FORD: CAS-10775544-Z653C9
Other or unspecified, Sep 29, 2016
DRIVING OVER 65 MPH ON INTERSTATE AND CAR LOSES POWER GOING IN TO LIMP MODE. CARS START HONKING AT ME AS I AM SLOWING IN FRONT OF THEM AND ALMOST CAUSE ACCIDENT, TAKE TO FORD DEALERSHIP AFTER READING INFO ON RECALL. THEY REPLACE THROTTLE BODY. HAPPENS AGAIN DRIVING ON INTERSTATE SO TAKE BACK AND THEY GIVE ME ESTIMATE FOR $892.10 FOR $100 DIAGNOSTIC AND THE REST FOR VAPOR CANISTER PURGE SOLENOID AND VAPOR CANNISTER. FROM WHAT I READ THIS WILL NOT TAKE CARE OF PROBLEM SO DON'T KNOW WHERE TO GO NEXT. AFRAID TO DRIVE.
Other or unspecified, Fuel/propulsion system, Sep 13, 2016
WHILE DRIVING MY CAR ANY WHERE CITY STREET OR THE HIGHWAY, IT WILL STALL OUT OR CUT OFF WITH OUT ANY WARNING AT ALL. IT HAS HAPPEN TEN TIMES IN THE LAST TWO MONTHS. ALL MOST WAS REAR ENDED BECAUSE OF THIS PROBLEM THREE TIME CLOSE CALLS. HAVE TAKING CAR AND HAD IT PLUG IN FOR ELECTRONIC CHECK BUT NO CODE SHOWS UP . THIS PROBLEM NEEDS TO BE ADDRESSED I HAVE READ ON LINE OF A LOT OF OTHER FORD FUSION OWNERS HAVING THE SAME COMPLAINT. THIS VERY DANGEROUS PROBLEM AND SHOULD BE ADDRESSED . FORD DEALERS JUST WANT TO THOUGH PARTS AT THIS PROBLEM BUT THEY WILL NOT OR CAN NOT TELL ME WHAT THE REAL CALLS OF THIS DANGEROUS PROBLEM IS. I SURE HOPE WITH YOUR HELP ALL THE FORD FUSION OWNERS CAN GET THIS RESOLVED BEFORE SOME ONE GET KILLED.
Structure, Other or unspecified, Aug 29, 2016
FAILURE OF INSIDE DOOR HANDLE TO FACILITATE OPENING OF DOOR WILL PROHIBIT TIMELY EGRESS OF VEHICLE IN THE EVENT OF AN EMERGENCY. BOTH THE DRIVER'S AND REAR PASSENGER'S INSIDE DOOR HANDLES HAVE BROKEN, RESULTING IN THE INABILITY TO OPEN THE DOORS FROM THE INSIDE. THESE FAILURES OCCURRED DURING NORMAL USE AFTER PARKING THE VEHICLE. THE DOORS OPENED LESS THAN AN INCH OUT OF THE LOCKED POSITION AT THE TIMES OF FAILURE. DUE TO THE BENCH SEAT NOT PROHIBITING EGRESS OUT THE OTHER REAR DOOR, THIS COMPLAINT WAS NOT ISSUED DURING THE REAR PASSENGER DOOR FAILURE. THE DRIVER'S DOOR HANDLE HAS JUST BROKEN.
Other or unspecified, Aug 15, 2016
THE DRIVER SIDE DOOR LATCH AND LOCK ARE BROKE. YOU CANNOT OPEN THE CAR DOOR FROM THE INSIDE, YOU CAN ONLY OPEN IT BY ROLLING DOWN THE WINDOWS. SOMETIMES IT WONT SHUT PROPERLY AND SOMETIMES IT IS ALSO A STRUGGLE TO OPEN IT FROM THE OUTSIDE (AS IF THAT OPTION OF OPENING IT MIGHT BE GONE SOON). THE FIRST OCCURENCE HAPPENED WHILE I WAS IN A STATIONARY POSITION.
Other or unspecified, Aug 9, 2016
THE INSIDE DRIVERS SIDE DOOR LATCH DID NOT LOCK WHEN THE VEHICLE WAS IN MOTION (THE OTHER THREE DOOR LATCHES DID). I WAS DRIVING APPROXIMATELY 12 MPH ON A RESIDENTIAL STREET. THE DOOR LATCH REMAINS IN THE EXTENDED OPEN POSITION. THE DOOR CAN ONLY BE OPENED FROM THE OUTSIDE TO EXIT OR ENTER THE VEHICLE. THE DOOR CAN NOT BE LOCKED MANUALLY OR USING THE KEY FOB. I AM UNABLE TO EXIT THE VEHICLE NORMALLY. TO EXIT I HAVE TO ROLL DOWN THE WINDOW, OPEN THE DOOR FROM THE OUTSIDE, THEN IN ORDER TO ROLL THE WINDOW UP AGAIN I HAVE TO GET IN THROUGH ANOTHER DOOR, INSERT THE KEY AND REACH OVER TO THE DRIVERS SIDE. THESE ARE SAFETY ISSUES.
Other or unspecified, Aug 5, 2016
WHILE DRIVING MY VEHICLE THE DRIVERS SIDE DOOR OPENED BY ITSELF AND THE DOOR WOULD NOT LATCH AFTER THIS OCCURED .
Electrical system, Other or unspecified, Jun 20, 2016
WHEN I TURNED ON THE FAN TO CIRCULATE HEAT OR COOL AIR NOTHING HAPPENED. THE BLOWER MOTOR FOR THE AC AND HEATING HAS FAILED 3 TIMES IN THE LAST 4 YEARS; 12/13/2013, 6/24/2015, AND 5/26/2016. THE LAST TIME THE FORD DEALER HAD TO REPLACE THE ENTIRE WIRING HARNESS AS WELL. THE LAST REPAIR COST $730. ANGELA KEEVIS, FORD MOTOR COMPANY CUSTOMER SERVICE MANAGER, TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME SINCE I HAD ALREADY PAID FOR THE REPAIR. MY SON NEEDED THE CAR FOR HIS HIGH SCHOOL SENIOR PROM SO I NEEDED TO PAY THE BILL ASAP.
Other or unspecified, Jun 16, 2016
THE CAR WAS PARKED ON IGNITION ON. MY MOTHER, ALICE, WENT OUT IN THE EVENING TO CLOSE THE SUNROOF. THE SUNROOF DID NOT LOOK LIKE IT WAS CLOSING, SO MY MOTHER REACHED UP HER HAND TO FEEL. HER FINGERS WERE THEN CLOSED AND LOCKED INTO THE SUNROOF. THE OPEN BUTTON WOULD NOT WORK TO RELEASE HER HAND. NEIGHBORS CAME TO HELP, TURNED OF THE CAR AND TURNED IT BACK ON AGAIN TO TRY AND OPEN THE ROOF, BUT IT WOULD NOT OPEN TO RELEASE HER FINGERS. CROWBARS WERE USED TO TRY AND RELEASE THE FRAME FROM HER HAND, BUT IT WOULD NOT BUDGE. POLICE HAD TO BREAK THE GLASS OF THE SUNROOF TO RELEASE THE FRAME FROM HER HAND. THIS IS A HUGE SAFETY CONCERN. IF A CHILD'S HAND WOULD HAVE BEEN CAUGHT IT WOULD HAVE BEEN CRUSHED. THEY NEED TO HAVE AN EMERGENCY SENSER TO NEVER CLOSE AND LOCK IN PLACE IF THERE IS AN OBSTRUCTION, OR AN EMERGENCY RELEASE. NOW, MY MOTHER HAS TO FACE MEDICAL AND INSURANCE COSTS. I TYPE THIS IN HER PRESENCE ON HER BEHALF, DUE TO HER RIGHT FINGERS BEING INJURED. WITH THE GRACE OF GOD, NO BONES WERE BROKEN. ANYONE CAN RELATE TO HOW PAINFUL AND TRAUMATIZING IT WAS FOR HER TO HAVE HER HAND CLAMPED AND LOCKED IN PLACE WITH NO RELEASE.
Other or unspecified, Jun 1, 2016
I HAVE BEEN HAVING ISSUES WITH THE THROTTLE BODY. YESTERDAY, WHEN PULLING OUT ONTO THE HIGHWAY, MY THROTTLE BODY LIGHT CAME ON AND MY CAR WOULD NOT PICK UP SPEED. I WAS ALMOST REAR ENDED. I WAS PRESSING THE GAS, BUT IT WOULD NOT PICK UP AT ALL. I HAVE A 4 YEAR-OLD DAUGHTER. THIS IS VERY DANGEROUS. I DON'T WANT TO BE DRIVING AND HAVE TO WORRY ABOUT IF MY CAR IS GOING TO STALL AS I ENTER TRAFFIC. THE THROTTLE BODY SHOULD BE RECALLED!