2012 Ford Fusion

Problems, recalls and owner-reported issues

Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 2,616

Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.

Primary concernSteering1,511 reports · 58% of complaints
Owner complaints2,616Filed with NHTSA
Recall relationship6 safety recallsNHTSA campaign records

What owners report most often

  1. Steering1,511
  2. Air bags436
  3. Electrical system177
  4. Power train162
  5. Service brakes131
  6. Other or unspecified127
  7. Engine119
  8. Structure101

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleMar 10, 2021

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

    Campaign 21V158000 on NHTSA.gov

  2. Air bags, frontalFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21V081000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21E013000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019

    Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

    Campaign 19V001000 on NHTSA.gov

  5. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017

    Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 17V024000 on NHTSA.gov

  6. Steering, electric power assist systemJun 2, 2015

    Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

    If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

    Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

    Campaign 15V340000 on NHTSA.gov

Representative owner complaints

2,616 reports, newest first.

  1. Other or unspecified, Nov 6, 2018

    WHEN TRYING TO OPEN THE DRIVERS SIDE DOOR FROM THE INSIDE ON MY FUSION, THE DOOR HANDLE LET LOOSE AND I COULD NO LONGER GET OUT OF THE CAR. THE DOOR HANDLE IS APPARENTLY BROKEN. I BOUGHT THE CAR USED AND IT WORKED PERFECTLY UNTIL LAST EVENING. APPARENTLY DOOR HANDLES ON DIFFERENT YEARS OF FUSION HAVE DONE THE SAME AND FORD REPLACED THEM. ALL OF THE CARS ARE THE EXACT SAME INTERIOR AS MINE APPEARS TO BE ON THE VIDEOS IN WHICH THIS BREAKAGE OCCURRED. I HAD JUST PULLED INTO THE PARKING LOT AND HAD TO HAVE MY BOYFRIEND OPEN MY DOOR TO LET ME OUT OF THE CAR

  2. Air bags, Nov 5, 2018

    "TAKATA RECALL"

  3. Air bags, Nov 5, 2018, crash

    GOT IN A HEAD ON COLLISION WITH A LARGE ANIMAL AND TOTALED MY VEHICLE GOING 55 MPH AND MY AIRBAGS DIDN'T DEPLOY. MY WHOLE FRONT END WAS CRUSHED.

  4. Steering, Nov 5, 2018

    WHILE DRIVING A WARNING MESSAGE CAME ON THE SCREEN ( SERVICE POWER STEERING NOW ) I PULLED OVER AND TURN THE CAR OFF. WHEN I ATTEMPTED TO CONTINUE TO DPRIVE THE STEERING WHEEL WAS HARD TO TURN. I PUT THE CAR IN PARK AND CALLED AAAP FOR A TOW.

  5. Air bags, Nov 4, 2018

    I HAVE BEEN ON A 9 MONTH WAITLIST TO HAVE AIRBAG REPLACED. DEALER STATED NO PARTS. I AM VERY CONCERNED!

  6. Steering, Nov 2, 2018

    HAVE A 2012 FUSION SEL, HAVING SERVICE POWER STEERING, AS WELL AS SERVICE ADVANCE TRAC ISSUE. I NOTICED THERE IS A RECALL ON THIS UPON CHECKING MY VIN IT SAYS MY VEHICLE DOES NOT HAVE THE RECALL JUST CURIOUS WHY THIS IS WHEN I'M HAVING THE SAME ISSUE AS SO MANY OTHERS, DOES NOT SEEM FAIR THEY GOT THERE'S FIXED, BUT I'M EXPECTED TO PAY.

  7. Air bags, Nov 2, 2018

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ORCHID ISLE AUTO CENTER (10230 KANOELEHUA AVENUE, HILO, HAWAII 96720, (800) 729-2517) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  8. Air bags, Nov 2, 2018

    THE AIRBAG SENSOR LIGHT KEEPS COMING ON. I HAVE TAKEN IT TO A DALLAS HARDY FORD (PAULDING COUNTY GEORGIA), WHERE IT WAS PURCHASED, TWICE TO HAVE IT FIXED. THEY SAY IT IS FIXED AND THEN IT COMES ON AGAIN. LAST YEAR IN JANUARY IT CAME ON AGAIN. THIS TIME I HAD FIRESTONE IN MECHANICSVILLE, VA LOOK AT IT. THEY SAID THAT THERE WAS NOTHING WRONG WITH ANYTHING EXCEPT THERE WAS A BUNCH OF "GUNK" ON THE CONNECTIVITY WIRES. THEY SCRAPED THEM OFF AND THE SENSOR LIGHT WENT OFF. HOWEVER, IT HAS COME BACK AGAIN. I AM NOT IF THE AIRBAG WORKS ON OR NOT. DALLAS HARDY FORD TELLS ME BECAUSE IT IS OUT OF WARRANTY THEY WILL CHARGE ME A HUGE SUM OF MONEY TO EVEN LOOK AT IT. THIS HAS BEEN GOING ON SINCE 2014.

  9. Air bags, Nov 2, 2018

    TAKATA RECALL IT'S STATED THAT THIS RECALL WAS ACKNOWLEDGED JANUARY 2017. IT'S ALMOST BEEN 2 YEARS AND WE ARE STILL DRIVING AROUND WITH A POTENTIALLY FATAL RECALL NEEDING TO BE FIXED IN OUR CAR. I'VE BEEN INTO A FORD DEALER MULTIPLE TIMES AND THEY ARE UNABLE TO DO THE REPAIR BECAUSE I HAVE NOT RECEIVED A NOTICE TO COME IN AND THE PARTS ARE NOT IN. THE AIRBAGS DEPLOYING AND SHOOTING METAL IS A PRETTY SERIOUS ISSUE AND WE WOULD REALLY APPRECIATE HAVING THIS ISSUE TAKEN CARE OF SOONER RATHER THAN LATER.

  10. Air bags, Nov 1, 2018

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN: 17V024000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION MARCH OF 2017. THE CONTACT SPOKE WITH THE DEALER MIKE FITZPATRICK FORD (238 BULLSBORO DRIVE NEWMAN, GEORGIA 30263, (770) 253-4140) WHO ADVISED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  11. Air bags, Nov 1, 2018

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LOGANVILLE FORD (3460 US-78, LOGANVILLE, GA 30052, (770) 554-9994)CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  12. Air bags, Nov 1, 2018

    TAMARA RECALL

  13. Air bags, Oct 31, 2018

    TAKATA RECALL. I DO NOT WANT TO WAIT TO SEE IF MY AIRBAGS ARE DEFECTIVE UPON AN ACCIDENT HAPPENING. I WOULD LIKE THEM CHECKED OR REPLACED NOW. WHY SEND THE INFORMATION IN THE MAIL TO ME ON 10/30/2018 THAT MY CAR COULD HAVE DEFECTIVE AIRBAGS AND NOT HAVE THEM AT LEAST CHECKED OUT? GET REAL; MAKES NO SENSE. WHY CAUSE THIS WORRY TO SOMEONE AND NOT CORRECT IT?

  14. Steering, Oct 31, 2018

    TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 30 MPH, SHE HEARD AN ABNORMAL NOISE AND THE STEERING AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

  15. Other or unspecified, Oct 31, 2018

    SBS BREAK SYSTEM. REPAIRS FROM DEALER IS NOT FIXING THE PROBLEM. THE CAR SOMETIMES SPEEDS UP, WHEN USING BREAKS.

  16. Air bags, Oct 31, 2018

    IT'S BEEN ALMOST TWO YEARS SINCE THE RECALL WAS ISSUED, AND STILL NO WORD ON WHEN MY DANGEROUS TAKATA AIRBAGS WILL BE REPLACED.

  17. Air bags, Oct 30, 2018

    "TAKATA RECALL"

  18. Air bags, Oct 30, 2018

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMET GOSCH FORD (150 CARRIAGE CIRCLE, HEMET, CALIFORNIA 92545 (951) 396-7250) WAS MADE AWARE OF THE RECALL IN OCTOBER OF 2018 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE IN DECEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PROBLEM HAS NOT BEEN RESOLVED AFTER 2 YEARS. *JB

  19. Air bags, Oct 30, 2018

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION FORD UNION CITY (4355 JONESBORO ROAD, UNION CITY, GEORGIA 30291, (770) 674-6075) AND ALLAN VIGIL FORD OF FAYETTEVILLE, INC. (275 GLYNN STREET NORTH, FAYETTEVILLE, GEORGIA 30214, (770) 461-1151) WERE MADE AWARE OF THE RECALL IN 2012 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  20. Steering, Power train, Oct 30, 2018

    TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THAT THE VEHICLE STARTED, BUT THE STEERING WHEEL WAS UNABLE TO MOVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT A NEW RACK AND PINION OR STEERING COLUMN WAS NEEDED OR THE COMPUTER WOULD NEED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000. *DT CONSUMER STATED VEHICLE WAS REPAIRED BY HAVING NEW STEERING COLUMN INSTALLED. UPDATED 01/30/19*JB

  21. Steering, Oct 30, 2018

    TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, WITHOUT WARNING THE POWER STEERING FAILED. THE CONTACT STATED THAT THE SERVICE POWER STEERING LIGHT ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,700.

  22. Air bags, Oct 30, 2018

    TAKATA RECALL - AUTO RECALLED 01/10/2017 AND STILL NOT RESOLVED AS OF 10/30/2018.

  23. Air bags, Oct 30, 2018

    TAKATA RECALL LETTER WAS ORIGINALLY RECEIVED ON MARCH 2017 SO I CONTACTED MY FORD DEALERSHIP IN FRESNO AND I WAS TOLD BY FORD THAT THE PARTS WERE NOT IN AND THAT THEY WOULD CONTACT ME WHEN THEY WERE IN. I CALLED FORD A FEW TIMES AFTER THAT AND I WAS STILL TOLD THAT THE PARTS WERE NOT IN. I THEN RECEIVED A LETTER FROM FORD IN MAY 2018 STATING THAT THE PARTS FOR THE AIRBAG WERE STILL NOT IN AND THAT THEY WOULD NOTIFY ME WHEN THEY CAME IN. AS OF TODAY, OCTOBER 30, 2018, I STILL HAVE NOT HEARD FROM FORD REGARDING THE PARTS. IN THE MEANTIME, MY LIFE AND OTHERS WHO ARE PASSENGERS IN MY VEHICLE COULD BE IN GREAT DANGER OF I WERE IN AN ACCIDENT. THESE PARTS SHOULD HAVE COME IN A LONG TIME AGO WHEN I RECEIVED THE 1ST RECALL NOTICE. IT IS NOW A YEAR AND A HALF LATER AND STILL NO PARTS ARE AVAILABLE. THIS IS ABSOLUTELY RIDICULOUS!

  24. Air bags, Oct 29, 2018

    TAKATA RECALL FORD HAS SEND A RECALL ON MARCH 2017 AND AS OF TODAY, OCTOBER 29TH 2018 HAS NOT YET PROVIDED REPLACEMENT OF THE DEFECTED AIRBAG. FURTHERMORE IS REFUSING TO ADDRESS A DASHBOARD LIGHT OF THE PASSENGER AIRBAG, SAYING THAT IT IS NOT RELATED TO THE RECALL.

  25. Steering, Oct 29, 2018

    WE HAVE HAD THIS STEERING PROBLEM THREE TIMES ALREADY. WHEN DRIVING THE SERVICE POWER STEERING LIGHT COMES ON AND THE ADVANC TRAK. DRIVING NORMAL SPEED AND ON A NORMAL SMOOTH ROAD. THE POWER STEERING WORKS AFTER THIS UNTIL YOU TURN THE ENGINE OFF AND BACK ON. WE HAVE TAKEN THE VEHICLE TO THE FORD DEALERSHIP EACH TIME THIS HAPPENED AND ONE OF THOSE TIMES THEY HAVE RE-PROGRAMMED THE POWER STEERING UNDER A RECALL AND THE PROBLEM IS STILL HAPPENING AND JUST HAPPENED AGAIN TODAY. WE HAVE 115,000 MILES ON THE VEHICLE NOW.