2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints
2,616 reports, newest first.
Steering, Air bags, Apr 20, 2015, crash
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH GOING DOWN A HILL, THE ANTI-SWAY AND POWER STEERING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL FAILED TO TURN AND THE CONTACT CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. IT WAS UNKNOWN IF THERE WERE ANY INJURIES SUSTAINED OR IF THERE WAS A POLICE REPORT FILED. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Apr 18, 2015
THE FRONT WHEEL HIT A CURB AT A DRIVE THROUGH WINDOW. SHORTLY AFTER THE POWER STEERING QUIT WORKING WHEN TRYING TO GO AROUND A CORNER. THE CAR WAS SHUT OFF AND RESTARTED AND IT WORKED MOST OF THE TIME FOR ABOUT A WEEK THEN FAILED COMPLETELY MAKING THE CAR VERY DIFFICULT TO STEER. IF MY WIFE WAS DRIVING ON A CURVY COUNTY ROAD WHEN IT FAILED THERE COULD HAVE BEEN A WRECK. *TR
Steering, Electrical system, Apr 16, 2015
POWER STEERING FAILED. AFTER TAKING TO DEALERSHIP WAS QUOTED $1885 TO REPAIR. REVIEWING ONLINE SHOWED A CLASS ACTION LAWSUIT FOR THE SAME PROBLEMS. ALSO SHOWED THAT THERE IS A OPEN INVESTIGATION INTO THIS MATTER. NEEDS TO BE NOTED THAT THIS IS ANOTHER COMPLAINT FOR THE SAME ISSUES THAT ARE BEING INVESTIGATED AND FOR THE LITIGATION THAT IS UNDER WAY. FORD NEEDS TO MAKE IT RIGHT FOR THE CONSUMER. *TR
Steering, Apr 14, 2015
I WAS DRIVING WITH CRUISE CONTROL SET 59 MPH ERROR LIGHT AND MESSAGE CAME ON SAID STEERING ASSIST FAULT AND THE CAR LOST ALL POWER STEERING. THE LITTLE ICON WITH THE CAR WITH THE CURVY LINES UNDERNEATH ALSO CAME ON. I PULLED OVER AS SOON AS I HAD A SAFE SPOT AND TURNED THE CAR AND GOT OUT MY OWNERS MANUAL TO CONSULT. IT ADVISED ME TO RESTART THE CAR AFTER 10 SECONDS AND IT HAD BEEN WELL PAST THAT TIME THAT I WAS PULLED OVER WITH THE CAR OFF. WHEN I RESTARTED THE ERROR MESSAGE WAS GONE AND THE POWER STEERING WAS FUNCTIONAL AGAIN. THE NEXT DAY WHEN I STARTED THE CAR THE SAME ERROR MESSAGE CAME ON BEFORE I EVEN PUT THE CAR IN REVERSE. I TURNED THE CAR OFF AND WAITED FOR MORE THAN A MINUTE AND RESTARTED AND THE ERROR MESSAGE WAS GONE AGAIN. THIS HAS ONLY BEEN A WEEK, BUT SO FAR THE LOSS OF POWER STEERING NOR THE MESSAGE HAS RETURNED. *TR
Steering, Apr 10, 2015
ON 4/9/15 A "POWER STEERING ASSIST FAULT" MESSAGE ON MY 2012 FORD FUSION WAS ILLUMINATED ON THE CAR'S MESSAGE CENTER WHEN THE CAR WAS PUT INTO REVERSE. THERE WAS NO POWER STEERING. THE OWNERS MANUAL SAYS TO TURN THE CAR OFF AND RESTART IT AND IT MAY SOLVE THE PROBLEM AND IT DID. ON 4/10/15 AFTER DRIVING THE CAR ABOUT 8 MILES I STOPPED AT A STORE AND THE SAME THING HAPPENED WHEN THE CAR WAS PUT IN REVERSE. THE CAR WAS SHUT OFF AND RESTARTED SEVERAL TIMES BUT THE MESSAGE REMAINED AND THE POWER STEERING NEVER CAME BACK ON. I DROVE THE CAR HOME WITHOUT THE POWER STEERING AS I WAS ONLY 2 BLOCKS FROM HOME. THE OWNERS MANUAL SAYS "IF THE MESSAGE RETURNS, OR RETURNS WHILE DRIVING, TAKE THE VEHICLE TO YOUR DEALER TO HAVE IT CHECKED.". THE FORD DEALERSHIP I CALLED SAID TO HAVE THE CAR TOWED TO THEM RATHER THAN DRIVE IT IN. THE CAR HAS 19,985 MILES ON IT. *TR
Steering, Traction control system, Apr 10, 2015
AFTER BEING PARKED AT MY DAUGHTER'S SCHOOL, I STARTED THE CAR AND THE SERVICE STEERING WARNING AND THE TRACTION CONTROL LIGHT CAME ON. THE CAR NO LONGER HAD ANY TYPE OF POWER STEERING AND DRIVING THE CAR BECAME VERY CHALLENGING. IF THIS WOULD HAVE GONE OUT WHILE I WAS DRIVING ESPECIALLY IF I WAS DRIVING AT HIGH SPEEDS, IT COULD HAVE CAUSED A SERIOUS IF NOT FATAL CRASH. *TR
Steering, Apr 8, 2015
POWER STEERING ASSIST MESSAGE AND THEN POWER STEERING ACUTRAN MESSAGE CAME ON DASH. POWER STEERING WENT OUT ALMOST IMMEDIATELY AFTER THE SECOND MESSAGE. I WAS ABLE TO STEER THE CAR INTO A PARKING LOT; TURNED OFF THE IGNITION AND LOOKED FOR A PLACE TO PARK. WHEN I TURNED THE IGNITION BACK ON THE POWER STEERING WAS WORKING. I CALLED THE FORD DEALER THAT WAS ABOUT 8 BLOCKS FROM THE INCIDENT AND WENT THERE. THE DEALER INDICATED THAT THEY REPROGRAMMED THE COMPUTER IN THE VEHICLE. I HAVE NOT HAD ANOTHER INCIDENT. INITIALLY THE DEALER WAS GOING TO CHARGE A DIAGNOSIS FEE BUT I HAD A 5 YEAR BUMPER TO BUMPER WARRANTY. SO NO CHARGES.
Steering, Apr 7, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
Steering, Apr 6, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE SERVICE POWER STEERING NOW AND THE SERVICE ADVANCE TRACK WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 87,000.
Power train, Apr 3, 2015
THE DRIVER-SIDE TRANSMISSION AXLE SEAL IS LEAKING FLUID. THIS IS A KNOWN ISSUE ON MULTIPLE VEHICLES WITH THE 6F35 TRANSMISSION. IT COULD BECOME A SAFETY ISSUE IF THE TRANSMISSION IS ALLOWED TO GET TOO LOW ON FLUID. *TR
Steering, Apr 3, 2015
I WAS DRIVING ON THROUGH AN INTERSECTION AT ABOUT 40 MPH WHEN I FELT MY STEERING WHEEL PULL VERY SLIGHTLY, AND THEN I NOTICED THE "POWER ASSIST FAIL" MESSAGE CAME UP ON THE VEHICLE. BECAUSE I WAS DRIVING ON A STRAIGHT ROAD I DIDN'T REALLY NOTICE ANY MAJOR DIFFERENCE UNTIL I GOT TO WHERE I WAS GOING TO TURN OFF, AND THEN IT WAS EXTREMELY DIFFICULT TO STEER. AFTER PARKING, I LOOKED IN MY OWNER'S MANUAL, AND READ THAT I NEEDED TO WAIT FOR A BIT AND THEN RESTART. WHEN I RESTARTED THE CAR IT DROVE FINE. AFTER RETURNING HOME, I CALLED THE SERVICE CENTER AT THE DEALERSHIP WHERE THE CAR WAS PURCHASED, AND ASKED IF I SHOULD COME IN. I WAS ADVISED TO COME IN. THEY CHARGED ME ABOUT $130.00 TO RUN A DIAGNOSTIC TEST, AND THEY ESTIMATED THAT IT WAS GOING TO BE ABOUT $1800.00 TO REPAIR THE PROBLEM. MY HUSBAND AND I HAVE NOT DECIDED WHETHER TO HAVE THE CAR REPAIRED (WE BOTH HAVE READ ABOUT PEOPLE GETTING THE PART REPLACED ONLY TO HAVE THE PROBLEM OCCUR AGAIN) OR TO JUST REPLACING THE CAR ALTOGETHER. EITHER WAY, WE ARE NOT PLEASED AT FORD'S FAILURE TO ACCEPT RESPONSIBILITY FOR AN ISSUE THAT IS THE RESULT OF A DEFECTIVE PART THEY USED TO MANUFACTURE THE FUSION. FURTHERMORE, HAD THIS HAPPENED WHEN I HAD BEEN ON A CURVY ROAD OR IN A HIGH TRAFFIC SITUATION, I COULD HAVE WRECKED AND POSSIBLY BEEN KILLED OR COULD HAVE COLLIDED WITH SOMEONE ELSE AND THEY COULD HAVE BEEN EITHER SEVERELY INJURED OR KILLED. FORD NEEDS TO DO SOMETHING ABOUT THIS PROBLEM, CONSIDERING BOTH THE POSSIBLE OUTCOMES AND THAT MY EXPERIENCE IS NOT AN ISOLATED INCIDENCE (AS EVIDENCED BY READING ABOUT A LOT OF OTHERS WHO HAVE EXPERIENCED OR WHO ARE EXPERIENCING THE SAME PROBLEMS). *TR
Steering, Apr 2, 2015
I AM UNSURE OF THE FATE THE FIRST TIME BUT APPROXIMATELY A YEAR AGO I WAS DRIVING AND THE SERVICE POWER STEERING NOW WARNING CAME ON AND POWER STEERING WAS LOST. AGAIN TODAY APRIL 2, 2015 I WAS DRIVING APPROX 33 MILES PER HOUR AND THE SERVICE POWER STEERING NOW WARNING CAME ON AND ALL POWER STEERING WAS LOST. DEALERSHIP FIXED IT THE FIRST TIME UNDER WARRANTY MY CAR IS NOW OUT OF WARRANTY AND I AM TAKING IT TO THE DEALERSHIP TODAY. *TR
Service brakes, Mar 30, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT TOOK THE VEHICLE IN TO THE DEALER FOR A CHECK-UP AND IT WAS FOUND THAT THE REAR PASSENGER SIDE OF THE BRAKE PADS WERE METAL ON METAL. THE BRAKE PADS WERE REPLACED; HOWEVER, 5,000 MILES LATER, THE BRAKES STARTED TO MAKE A GRINDING SOUND AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND IT WAS DETERMINED THAT THE BRAKES NEEDED TO BE REPLACED AGAIN. THE DEALER STATED THAT THE FAILURE OCCURRED BECAUSE OF THE SNOW, BUT THE CONTACT STATED THE SAME FAILURE OCCURRED WHILE IN FLORIDA WITH NICE WEATHER. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS INFORMED THAT THIS WAS NORMAL WEAR FOR THE BRAKE PADS. THE CONTACT STATED THAT THE MANUFACTURER REFUSED TO REPAIR THE VEHICLE. EACH BRAKE CHANGE LASTED LESS THEN 14,000 MILES. THE FAILURE MILEAGE WAS 55,233.
Steering, Mar 29, 2015
I HAVE HAD TWO INCIDENTS WITH THE POWER STEERING. FIRST INCIDENT WHILE DRIVING ON THE I95 THE WHEEL LOCKED ON ME, FORTUNATELY I WAS EXITING THE HIGHWAY AT THE TIME. SECOND TIME MY CAR WAS PARKED IN MY DRIVE WAY AND ON MY WAY OUT THE WHEEL LOCKED AGAIN AND GAVE ME A ERROR REPORT OF POWER STEERING FAULT ASSIST. I DON'T KNOW WHAT TO DO NEXT. AFTER READING THE STORIES ABOUT THIS BEING A PROBLEM WITH THE FORD FUSIONS. HELP!!! *TR
Engine, Mar 26, 2015
MY 17 YR OLD DAUGHTER WAS DRIVING THE CAR AT 30 MPH WHEN THE CAR BEGAN TO BUCK AND JERK AND SHE IMMEDIATELY BROUGHT IT TO A STOP. IT WOULD NOT TAKE ANY MORE POWER OR ACCELERATION. WHILE STOPPED IN THE MIDDLE OF THE ROAD SHE CALLED ME AND NOTED THE TEMP GAUGE SHOWED HOT WITH A CHECK ENGINE LIGHT. WE HAD IT TOWED. TECHNICIAN WHO DIAGNOSED THE PROBLEM FOUND A FAULTY TEMP SENSOR THAT SHOWED THE ENGINE WAS OVERHEATING AND CAUSING THE ENGINE TO GO INTO FAIL-SAFE SHUT-DOWN MODE. APPARENTLY THIS HAS HAPPENED OFTEN ENOUGH THAT FORD HAS A SERVICE BULLETIN OUT ON THE PROBLEM, BUT NO RECALL. THIS COULD HAVE BEEN A DISASTER IF SHE HAD STILL BEEN ON THE ROAD WHERE SHE PARKED IT. THERE SHOULD BE A MANUFACTURER RECALL TO HAVE THESE PARTS CHECKED OUT. THERE IS A KNOWN CORROSION ISSUE WITH THE SENSOR AND WIRING.
Steering, Mar 25, 2015
WHILE I WAS DRIVING TO FLORIDA THE ABS INDICATOR COME ON, I PARKED MY CAR. AFTER READING THE MANUAL, FOUND THAT THE POWER STEERING WAS LISTED FOR PROBLEM, ONCE I RESTARTED THE CAR IT WAS IMPOSSIBLE TO TURN THE WHEEL. THERE WAS NO OTHER WARNING NOR IS THERE ANYTHING WRONG WITH MY CAR. COME TO FIND OUT THERE IS NO RECALL ON THIS BUT HAD TO REPLACE BOTH FRONT LOWER CONTROL ARMS AND EPAS STEERING GEAR. AFTER READING AND FINDING MAY PROBLEMS WITH THE STEERING THERE NEED TO BE A RECALL ON THIS PROBLEM. *TR
Steering, Mar 25, 2015
I WAS DRIVING TO WORK AND MY CAR DISPLAYED A MESSAGE THAT SAID SERVICE ADVANCE STEERING. I MADE IT TO WORK BUT UPON LEAVING WORK MY CAR DISPLAYED THE MESSAGE SERVICE POWER STEERING NOW AND IT WOULD NOT TURN. I DO NO KNOW WHERE THIS PROBLEM CAME FROM OR HOW IT OCCURRED. I FEEL LIKE FORD SHOULD BE RESPONSIBLE FOR IT DUE TO IT BEING AN ISSUED THAT HAS BEEN REPORTED BY SEVERAL OTHERS AND JUST CAME UP FROM OUT THE BLUE. *TR
Steering, Mar 24, 2015
WHILE I WAS DRIVING THE INDICATOR READ SERVICE POWER STEERING, I PARKED MY CAR. ONCE I RESTARTED THE CAR IT WAS IMPOSSIBLE TO TURN THE WHEEL. THERE WAS NO OTHER WARNING NOR IS THERE ANYTHING WRONG WITH MY CAR. IT WAS SERVICED BY FORD FOR A ROUTINE CHECK UP AND NO PROBLEMS OCCURRED. THIS HAPPENED OUT OF THE BLUE, I AM HAPPY I WASN'T DRIVING ON THE HIGHWAY AT THE TIME WITH MY 4 YEAR OLD SON. THERE NEEDS TO BE A RECALL!!! *TR
Steering, Mar 23, 2015
WAS DRIVING TO DROP MY 7 MONTH OLD DAUGHTER OFF AT MY MOM'S HOUSE ON WAY TO WORK AND STEERING WHEEL SUDDENLY GOT TIGHT. SERVICE ACTIVETRAC LIGHT CAME ON AND I FOUGHT TO GET CAR TO MOM'S HOUSE - VERY UNCOMFORTABLE FEELING WITH MY INFANT IN THE CAR, ESPECIALLY WITH NO WARNING SIGNS. WENT TO LEAVE HOUSE AND WHEN I STARTED THE CAR, THE "SERVICE POWER STEERING NOW" LIGHT APPEARED ON THE DASH AND THERE WAS NO POWER STEERING AT ALL. CALLED THE DEALER AND THEY SUGGESTED TO HAVE IT TOWED. THEY ENDED UP HAVING TO REPLACE ENTIRE STEERING RACK DUE TO STEERING MOTOR FAILURE. *TR
Electronic stability control (ESC), Service brakes, Mar 22, 2015
THIS IS 3RD OF 3 COMPLAINTS BECAUSE CAR WAS TAKEN TO DEALER THREE TIMES FOR THREE INCIDENTS WITH SAME SYMPTOMS. (I DON'T RECALL THE TEMPERATURE. WUNDERGROUND.COM RECORDED 10 DEG F AS THE LOW.) AS WITH THE FIRST INCIDENT ON FEB 16, THE FOLLOWING OCCURRED: STARTED CAR FROM BEING COLD OVERNIGHT. LET ENGINE RUN NO MORE THAN 3 MINUTES PRIOR TO BACKING OUT OF DRIVE WAY. MADE TWO SUCCESSFUL STOPS. DROVE 3/8 MILE FROM LAST STOP WHILE TRAVELING AT 30 MPH. SLOWED TO MAKE RIGHT TURN ON DESIRED STREET BECAUSE TRAFFIC LIGHT WAS GREEN. WHILE TURNING BRAKE WARNING LIGHT ILLUMINATED. ABS FAILURE, STABILITY CONTROL AND TRACTION CONTROL FAILURE LIGHTS ILLUMINATED. VEHICLE WAS VERY HARD TO STOP WITH FOOT BRAKE. LOSS OF ALL POWER ASSISTANCE FOR STOPPING. BUT WAS EASIER TO STOP SINCE REPAIR FROM PREVIOUS REPAIRS ON 2/16/15 AND 2/23/15. DEALER RECORDED ABS SYSTEM TEST AND DIAGNOSTIC PINPOINT TEST FOR THE THIRD TIME, CONTACTED HOTLINE ID 108388128, FOR ABNORMAL DIAGNOSTIC PINPOINT TESTING, CONNECTOR ACCESS, C135 AND C1602, PERFORMING ABS BLEEDING AND CALIBRATION TWICE, WITH ABNORMAL CIRCUIT TESTING, LOAD TEST WHILE MEASURING VOLTAGE DROP ACROSS CIRCUITS CCA22 AND VCA22, PER HOTLINE, BOTH ELEMENTS ARE BRIGHT WITH NO MEASURED VOLTAGE DROP, ALSO ABNORMAL ROAD TESTING AND VERIFICATION DUE TO INTERMITTENT CONCERNS, BEFORE AND AFTER REPAIRS, REPLACED THE ABS CONTROL MODULE, PERFORMED PROGRAMMABLE MODULE INSTALLATION AND CALIBRATION AGAIN, PPT, P8, ROAD TEST, VERIFIED REPAIRS. CURRENTLY, WITH 28673 MILES ON MARCH 21, THE VEHICLE HAS PERFORMED FLAWLESSLY SINCE THIS 3RD OF 3 SERVICE VISITS. *TR
Electronic stability control (ESC), Service brakes, Mar 21, 2015
THIS IS 2ND OF 3 COMPLAINTS BECAUSE THE CAR WAS TAKEN TO THE DEALER THREE TIMES FOR THREE INCIDENTS WITH SAME SYMPTOMS. TEMPERATURE WAS -3 DEG F EXACTLY AS WAS ON THE PREVIOUS COMPLAINT. STARTED CAR FROM BEING COLD OVERNIGHT. LET ENGINE RUN NO MORE THAN 3 MINUTES PRIOR TO BACKING OUT OF DRIVE WAY. AFTER TWO SUCCESSFUL STOPS AND WHILE ACCELERATING TO AROUND 15 - 20 MPH, BRAKE WARNING LIGHT ILLUMINATED. ABS FAILURE, STABILITY CONTROL AND TRACTION CONTROL FAILURE LIGHTS ILLUMINATED (LEFT OFF STABILITY CONTROL WARNING FROM PREVIOUS REPORT). VEHICLE WAS VERY HARD TO STOP WITH FOOT BRAKE. BUT WAS EASIER TO STOP SINCE REPAIR FROM PREVIOUS WEEK ON 2/16/15. DEALER RECORDED ABS SYSTEM TEST, C0022, ABS PINPOINT TEST P, CIRCUIT TEST BRAKE BOOSTER SOLENOID, INTERMITTENT BRAKE BOOSTER SOLENOID OPERATION PER PPT P6, REPLACED THE BRAKE BOOSTER ASSEMBLY PER PPT P7. *TR
Service brakes, Mar 21, 2015
TEMPERATURE WAS -3 DEG F. STARTED CAR FROM BEING COLD OVERNIGHT. LET ENGINE RUN NO MORE THAN 3 MINUTES PRIOR TO BACKING OUT OF DRIVE WAY. MADE TWO SUCCESSFUL STOPS. DROVE 3/8 MILE FROM LAST STOP WHILE TRAVELING AT 30 MPH. SLOWED TO MAKE RIGHT TURN ON DESIRED STREET BECAUSE TRAFFIC LIGHT WAS GREEN. WHILE TURNING BRAKE WARNING LIGHT ILLUMINATED. ABS FAILURE AND TRACTION CONTROL FAILURE LIGHTS ILLUMINATED. VEHICLE WAS VERY HARD TO STOP WITH FOOT BRAKE. LOSS OF ALL POWER ASSISTANCE FOR STOPPING. DEALER RECORDED ABS SYSTEM TEST, C0022, ABS PINPOINT TEST P, CIRCUIT TEST, EXCESSIVE RESISTANCE BETWEEN PINS 17 AND 31. AT ABS MODULE CONNECTOR C135, 3.3 OHMS, TRACE, REMOVED AND INSTALLED PCM AND MASTER CYLINDER TO ACCESS AND REPAIR WIRE CIRCUITS CCA22 GREY WITH YELLOW AND VCA22 GREEN WITH BROWN, GREEN CORROSION AT CONNECTOR C1602 PINS 3 AND 4 NEAR THE BRAKE BOOSTER SOLENOID CONNECTOR. *TR
Steering, Mar 20, 2015
I ENTERED THE DATE FOR THE 3RD OCCURRENCE BECAUSE I CAN'T REMEMBER THE DATES OF THE FIRST 2 OCCURRENCES. EVERY TIME I HAVE A FLAT TIRE/LOW TIRE PRESSURE THE POWER STEERING GOES OUT. AFTER THE TIRE IS FIXED/INFLATED, THE POWER STEERING IS STILL OUT. I THEN HAVE TO TAKE THE CAR TO THE DEALERSHIP TO HAVE THE CODES RESET - POWER STEERING THEN WORKS. I COULD SEE THIS BEING A BIG ISSUE IF YOU ARE DRIVING ON THE HIGHWAY WHEN IT HAPPENS - ALTHOUGH THAT SCENARIO HASN'T HAPPENED TO ME YET. OBVIOUSLY THERE IS A DESIGN FLAW IN THE TPMS AND POWER STEERING ELECTRONICS THAT CAUSES POWER STEERING TO SHUT DOWN. *TR
Steering, Mar 20, 2015
DRIVING NORTH ON INTERSTATE 684 - STEERING BECAME VERY DIFFICULT (HARD TO TURN WHEEL OR STEER THE CAR) & WARNING LIGHT APPEARED. PULLED OVER TO SIDE OF ROAD, TURNED ENGINE OFF, RESTARTED CAR AGAIN - LIGHT RE-APPEARED. DROVE TO CLOSEST FORD DEALERSHIP IN DANBURY, CT. THEY HAD TO REPLACE THE TOTAL ELECTRIC POWER ASSIST STEERING SYSTEM AND RE-ALIGN THE WHEELS. *TR
Steering, Mar 18, 2015
I HAVE HAD POWER STEERING FAULT MESSAGES WHEN I START MY CAR. THE POWER STEERING DOES NOT WORK AND THE MESSAGE WILL ONLY GO AWAY IF THE CAR IS TURNED OFF AND RESTARTED. *TR