2013 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,956 owner complaints filed for this model year. This is the 4th highest complaint count among 15 Fusion model years with reports.
Of the 2013 reports, 65 involved a crash and 95 involved a fire. 55 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
SteeringMay 31, 2013
Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. If the clip is missing, components inside the steering gear may become dislodged inside the gear assembly.
This could result in impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear, free of charge. The recall began on June 17, 2013. Ford's recall number is 13S06. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V232000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Exterior lighting, headlightsNov 30, 2012
Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may not have had the low beam headlamp projector coating properly cured during its manufacturing process.
An improperly cured projector coating will become hazy through operation, over time, reducing the brightness of the low-beam lamp. This may decrease driver visibility and increase the risk of a vehicle crash.
Ford will notify owners, and dealers will replace the headlamp assembly. The recall began on December 18, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V553000 on NHTSA.gov
Representative owner complaints: electrical system
189 reports, newest first. Show all
Electrical system, Aug 5, 2015
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH AND ATTEMPTING TO SLOWDOWN, THE VEHICLE STALLED AND WHEN ATTEMPTING TO RESTART THE VEHICLE IT DELAYED TO START. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT PARTS OF THE ENGINE AND ENGINE COOLING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Electrical system, Seats, Visibility/wiper, Jul 13, 2015
WHEN THE CAR WAS STARTED IT INDICATED A SAFETY SENSOR WASN'T WORKING. EVERYTHING ELSE SEEMED FINE. WHILE DRIVING DOWN THE ROAD THE AIR/DEFROST SYSTEM STOPPED WORKING CAUSING WINDOWS TO FOG, I ALSO LOST CONTROL OVER THE VOLUME AND ALL OF THE CONSOLE SYSTEMS. ONLY 2 OF THE WINDOWS WOULD GO DOWN. BEFORE I WAS ABLE TO PULL OVER (ABOUT 5 MINUTES) EVERYTHING STARTED WORKING AND AT THE SAME TIME WHILE DRIVING MY ELECTRONIC SEAT STARTED MOVING FORWARD. FINALLY STOPPING MAYBE IN ONE OF THE PRE-PROGRAMED POSITIONS. WE HAVE HAD PRIOR ISSUES THIS PAST WINTER WITH LOSING CONTROL OVER THE CONSOLE CONTROLS AND THE HEAT SHUTTING OFF. THIS IS THE FIRST TIME HAVING ISSUES WITH THE SEAT MOVING ON ITS OWN WHILE DRIVING. NOTHING WAS DONE BECAUSE WE WERE INFORMED THAT THERE WAS NO CODE GIVEN WHEN WE BROUGHT IT IN TO BE FIXED AND SINCE IT WAS NOT EXHIBITING THE PROBLEM AT THE TIME IT WAS IN THE SHOP THERE WAS NOTHING THEY COULD DO. WE HAVE BEEN TRYING TO GET THE ELECTRIC WINDOWS FIXED SINCE OWNING THE CAR. THE FACT THAT THEY ONLY WORK INTERMITTENTLY MAY OR MAY NOT BE RELATED TO THESE OTHER INCIDENTS.
Power train, Electrical system, Exterior lighting, Jun 25, 2015
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED AND LOST POWER. THE CONTACT MENTIONED THAT ALL THE WARNING LIGHTS, GAUGES, AND METERS ON THE INSTRUMENT CLUSTER FAILED TO FUNCTION. IN ADDITION, THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS WERE ACTIVATED BUT WERE DIM. AS A RESULT, THE CONTACT'S VISIBILITY WAS DIMINISHED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH, TRANSMISSION, AND THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
Electrical system, Air bags, Other or unspecified, May 21, 2015
AFTER PURCHASE OF FORD FUSION 2013 FROM NORTHAMPTON FORD NORTHAMPTON, MA 01060 FOR SEVERAL MONTHS AIR BAG LIGHT WOULD COME ON AND GO OFF AT DIFFERENT SPEEDS INCLUDING THE ALARM BELL EVEN ON HIGHWAY. THEY FINALLY TOOK IT IN AND SAID IT WAS A ELECTRICAL HOUSING UNDER SEAT. I NO LONGER TRUST THIS CAR BECAUSE THE NUMBER OF RECALLS ANS REPORTED TROUBLES ABOUT MAKE AND MODEL, MAINLY AIR BAG. WHEN I CALLED DEALERSHIP REPAIR CENTER THEY WERE RUDE AND CONTINUE TO STATE DO NOT HAVE PARTS TO FIX RECALLS. I FEEL FORD OR THE DEALERSHIP SHOULD BUY MY CAR BACK FOR WHAT I OWE, IT IS A LEMON. I NO LONGER TRUST THE PRODUCT TO HAVE MY SON DRIVE IT.
Electrical system, Feb 25, 2015
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Engine and engine cooling, Electrical system, Feb 18, 2015
FRIENDS AND I RENTED A 2013 FORD FUSION FROM HERTZ WHILE ON A TRIP LAST WEEKEND. THE COMPUTER DISPLAY THAT CONTROLS THE AC AND OTHER FUNCTIONS SHUT DOWN MIDWAY THROUGH THE TRIP. THE CAR RAN WELL ENOUGH TO DRIVE, SO WE CONTINUED DRIVING IT FOR THE REMAINDER OF THE TRIP. I WAS SEATED BEHIND THE DRIVER. I NOTICED A SLIGHT HEADACHE EARLIER IN THE TRIP AFTER BEING IN THE CAR. AFTER THE AC/HEAT FUNCTIONS SHUT DOWN, I GOT A MAJOR HEADACHE PLUS NAUSEA. THE OTHER BACK SEAT PASSENGER ALSO GOT A HEADACHE, THOUGHT LESS SEVERE. ONLY AFTER I WAS OUT OF THE CAR AND IN FRESH AIR DID THE HEADACHE DISSIPATE SLOWLY. I SUSPECT THAT, WITHOUT POSITIVE AIR PRESSURE IN THE CAR'S CABIN, THAT EXHAUST GASES ARE DRAWN INTO THE CAR WHILE IT'S MOVING. THIS SAME PHENOMENON OCCURRED TO ME ABOUT 14 YEARS AGO. I AM CONCERNED THAT MODERN CARS DRAW EXHAUST INTO THE CARS--OBVIOUSLY DANGEROUS. *TR
Electrical system, Exterior lighting, Visibility/wiper, Feb 6, 2015
TOOK VEHICLE IN FOR A NUMBER OF ISSUES, TWO OF WHICH WERE THE LEFT TURN SIGNAL WOULD SHUT OFF PREMATURELY TO COMPLETING A LEFT HAND TURN AND ALSO BOTH SIDE VIEW MIRRORS (MOSTLY DRIVERS SIDE) WOULD ALWAYS RESET ITSELF TO SOME RANDOM POSITION OTHER THAN THE ONE I SET THEM TOO WHENEVER THE VEHICLE WOULD RECEIVE POWER, (WHEN CAR IS OFF AND I WOULD EITHER OPEN ANY DOOR OR PRESS UNLOCK ON KEY FOB OR USE KEYLESS ENTRY) MIRROR ISSUE IS EASILY DUPLICATED (TURN CAR OFF AND OPEN DOOR TO CUT POWER, CLOSE DOOR, LOCK CAR, AND MUST WAIT AT LEAST 1 MINUTE FOR ALL POWER TO FULLY SHUT OFF, THEN UNLOCK CAR AND MIRRORS WOULD RANDOMLY MOVE AROUND, ALMOST AS IF THEY WERE TRYING TO CALIBRATE THEMSELVES) DEALER WITNESSED MIRROR ISSUE AS IT'S EASILY RECREATED, DID A BUNCH OF UPDATES OF VARIOUS CONTROL MODULES AND THEN SAID CAR IS FIXED. CAR WAS HOWEVER NOT FIXED AS I WENT TO USE MY TURN SIGNAL TO EXIT DEALER PARKING LOT, THE TURN SIGNALS NOW WOULD NOT STAY ON AT ALL FOR EITHER TURNING DIRECTION. I MUST NOW HOLD UP OR DOWN ON TURN SIGNAL LEVER IN ORDER TO KEEP SIGNALS BLINKING, ALSO THE MIRRORS STILL RANDOMLY MOVE WHEN ENERGIZING VEHICLE. DEALER UNABLE TO TROUBLE SHOOT ISSUE FURTHER AS TECH WAS LEAVING NOW MUCH DRIVE MY CAR WITH MALFUNCTION MIRRORS AND EVEN WORSE TURN SIGNAL ISSUE CAUSED BY THE UPDATES THEY DID PERFORM. UNHAPPY AND NO COURTESY VEHICLE OFFERED. *JS
Steering, Electrical system, Visibility/wiper, Jan 19, 2015
WHEN RETURNING TO VEHICLE I NOTICED THE MY FORD TOUCH RADIO WAS STILL ON. WENT TO DRIVE AWAY IN CAR AND POWER STEERING FAILED TO WORK. ALL TURN SIGNAL INDICATORS FAILED TO WORK AS I DROVE AWAY. THE DEFROST, HEATING, AND COOLING CONTROLS FAILED TO WORK. THE SPEEDOMETER FAILED TO WORK. THE 2 LCD SCREENS ON THE DASHBOARD WITH THE FUEL DISPLAY AND TACHOMETER DISPLAYED ONLY A WHITE BACKGROUND. THE POWER DOOR LOCKS FAILED TO WORK. THE RADIO WILL NOT TURN OFF WHEN THE VEHICLE IS EXITED AND THE PROBLEMS WHERE ALSO REPEATED AT THE VEHICLE DEALERSHIP. THIS IS A SAFETY ISSUE WHEN THE POWER STEERING, TURN SIGNALS, SPEEDOMETER AND DEFROST FAIL TO WORK WITH NO WARNING. *TR
Steering, Electrical system, Dec 10, 2014, crash, fire
TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING 5 MPH, ANOTHER VEHICLE SLIGHTLY STRUCK THE DRIVER SIDE BUMPER OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. TWENTY MINUTES LATER, A POPPING SOUND EMITTED FROM INSIDE THE STEERING WHEEL AND SMOKE APPEARED FROM THE DASHBOARD. THE VEHICLE SHUT OFF INDEPENDENTLY AND THE CONTACT HASTILY EXITED THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND THE FIREFIGHTERS HAD TO RIP APART THE ENTIRE DASHBOARD IN ORDER TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS UNABLE TO DETERMINE THE SOURCE OF THE FIRE. A POLICE AND FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE INCIDENT. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS). THE FAILURE MILEAGE WAS 15,000.
Electrical system, Dec 8, 2014
WE WERE LEAVING THE BOWLING ALLEY AND BACKING UP OUT OF A PARKING SPACE WHEN OUR CAR JUST CUT OFF. THE LIGHTS ARE NOT DIM AND WE TRIED TO BOOST IT FROM A FRIEND'S BATTERY JUST TO MAKE SURE IT WASN'T THE BATTERY. THE RADIO AND EVERYTHING WORKS INSIDE THE CAR, BUT THERE IS NOT EVEN A CLICKING NOISE WHEN WE TURN THE KEY SO IT ISN'T EVEN ATTEMPTING TO CUT ON. WE ARE GOING TO THE MILITARY SALES OFFICE TODAY SINCE WE ARE OUT OF THE U.S. WHEN WE BOUGHT IT LESS THAN 7 MONTHS AGO. *TR
Electrical system, Nov 20, 2014
ONE OF FORD'S ADVERTISED SAFETY SYSTEM IS THE CROSS TRAFFIC ALERT (CTA) AND BACKUP SENSORS THAT ALERT THE DRIVER TO SOMEONE IMMEDIATELY BEHIND THE VEHICLE OR APPROACHING THE VEHICLE FROM THE SIDES. WE NOTICED THAT WE COULD NOT HEAR THE SAFETY ALERT FROM THE REAR OF THE CAR UNDER NORMAL CONDITIONS. I DECIDED TO MEASURE THE LOUDNESS OF THE ALERTS TO SEE HOW THE THEY COMPARED TO NORMAL LEVELS. ALL MEASUREMENTS WERE TAKEN AT THE DRIVER'S SEAT USING DBA SINCE THIS WEIGHTS THE SOUND TO MATCH THE CONTOUR OF THE HUMAN EAR. THE FORWARD SENSORS MEASURE AT 55 DBA WHICH IS AT THE MID-POINT OF NORMAL COMMUNICATION (50-60 DBA) AND IS QUITE NOTICEABLE UNDER ALL CONDITIONS. THE REAR SAFETY ALERT MEASURES AT 40 DBA WHICH IS A LITTLE BIT ABOVE A SOFT WHISPER. NORMAL COMMUNICATION IS BETWEEN 10 AND 100 TIMES LOUDER. WHEN YOU GET IN YOUR HOT CAR IN A PARKING LOT THE A/C IS ON HIGH IT MEASURES 70 DBA. THIS IS WHEN YOU NEED THE SAFETY SYSTEM TO WORK WHEN BACKING OUT OF A PARKING SPOT. PROBLEM IS THE NOISE FROM THE A/C IS 1,000 TIMES LOUDER THAN THE SAFETY ALERT RENDERING IT INAUDIBLE UNLESS YOU TURN YOUR HEAD AND LEAN INTO THE BACK SEAT AREA, THEN A FAINT SAFETY ALERT CAN BE HEARD. I COMPLAINED TO FORD AND THIS WAS ASSIGNED A CASE NUMBER CAS-4970853. I THOUGHT IT WAS JUST MY CAR BECAUSE A FRIEND OF MINE HAS A FUSION ENERGI SAME YEAR AND HIS IS A LITTLE LOUDER ABOUT 46 DBA. THE DEALERSHIP COULD FIND NOTHING WRONG AND FORD SAID THERE WAS NOTHING THEY COULD DO TO FIX IT. I ASKED FOR THE SPECIFICATION ON THE SOUND LEVEL SO I COULD VERIFY MY CAR WAS WITHIN SPEC. I WAS TOLD THEY DO NOT HAVE A SPEC, WHICH MEANS AS LONG AS IT MAKES A SOUND IT'S GOOD. IF THIS IS TRUE IT'S AN UNFORGIVABLE LAPSE IN QUALITY. I WAS TOLD ALL THE HYBRIDS ARE MUCH LOWER LEVEL THAN THE NON-HYBRIDS WHICH MAKES THIS A FLEET-WIDE SAFETY ISSUE. WORKAROUND: TURN YOUR RADIO UP AND IT WILL MUTE WHEN A SAFETY ALERT OCCURS
Steering, Power train, Electrical system, Engine, Nov 20, 2014
I WAS DRIVING SW BOUND ON HWY 20 IN LOGANVILLE, GA WHEN MY CAR SURGED AND POWERED OFF AT 50 MPH 'THE VEHICLE TURNED OFF ON A VERY BUSY ROAD. I JUST BOUGHT THIS CAR LAST YEAR. THIS IS THE SECOND TIME THIS HAS HAPPENED THIS FIRST TIME IT HAPPENED FORD REPLACED MY ENTIRE STEERING COLUMN. I HAD ZERO STEERING CAPABILITY, THE ENGINE WAS OFF AND UNRESPONSIVE AND ALL OF MY ELECTRONIC PANELS WENT DARK EXCEPT FOR A MESSAGE SAYING "TRANSMISSION IS NOT IN PARK" AND THE ENGINE WARNING LIGHT (YELLOW) CAME ON. I WAS ABLE TO HIT THE HAZARD LIGHTS AND BARELY INCH TO THE RIGHT SIDE ON THE HIGHWAY. THERE WAS A TRUCK BEHIND ME THAT HAD TO MAKE AN EVASIVE LANGE CHANGE MANEUVER TO THE LEFT IN ORDER TO AVOID COLLISION. ONCE I CAME TO A STOP I IMMEDIATELY TURNED MY VIDEO CAMERA ON MY PHONE AND STARTED DOCUMENTING WHAT WAS HAPPENING IN THE VEHICLE. I HAVE THIS VIDEO READILY AVAILABLE FOR YOU IF YOU NEED IT TO FURTHER YOUR INVESTIGATION. *TR
Electrical system, Air bags, Electronic stability control (ESC), Sep 5, 2014
THE CARS WARNING LIGHTS FOR HILL STOP ASSIST, SERVICE ADVANCE TRAC, TRACTION CONTROL, AND THE AIR BAGS ALL CAME ON INDICATING THAT THESE SAFETY FEATURES WE'RE NOT WORKING PROPERLY. TAKEN TO THE DEALER AND THEY SAID ITS THE RCM OR RESTRAINT CONTROL MODULE THAT FAILED. THE CAR WAS IN NO ACCIDENTS, AND WAS DRIVING NORMALLY. THIS PART IS BACKORDERED FOR WEEKS BUT FORD WOULD NOT PROVIDE A LONER VEHICLE, SO WE FACED WITH DRIVING A CAR THAT IS DEFINITELY NOT AS SAFE AS PURCHASED, AND THE MANDATED SAFETY FEATURES ARE NOT WORKING. THIS PROBLEM IS HAPPENING T MANY FUSION 2013 HYBRID OWNERS AS SEEN ON THE FORD FORUMS, AND IT NEEDS TO BE A RECALL, AND PEOPLE SHOULD GET A LONER CAR WHILE WAITING FOR THESE TO GET FIXED. *TR
Electrical system, Engine, Fuel/propulsion system, Sep 1, 2014, fire
WHILE DRIVING DOWN THE HIGHWAY AT 45 MPH THE CARS BESIDE US BEGAN HONKING AND FLASHING LIGHTS AT US. WE BEGAN TO SLOW FOR A TRAFFIC LIGHT AND SMOKE BEGAN TO POUR OUR FROM UNDERNEATH THE CAR. THE ENGINE WARNING LIGHT CAME ON AND WE PULLED LEFT INTO THE TURN LANE TO STOP. WE THEN TURNED ON THE FLASHERS AND TURNED OFF THE CAR AND EXITED TO THE MEDIAN. WE CALLED 911 AND LUCKILY, THERE WAS AN ACCIDENT GOING THE OTHER DIRECTION WITH FIRE AND POLICE ARRIVING AT THAT ACCIDENT. UPON SEEING OUR SITUATION, THE ORANGE CITY, FL FIRE MARSHALL CAME ACROSS THE STREET TO HELP US AND SENT THE FIRE TRUCK TO US. THEY POPPED THE HOOD AND TRUNK AND TRIED TO PUT OUT THE FIRE. AFTER A FEW MINUTES OF TRYING TO PUT OUT THE FIRE, THEY PULLED THE HYBRID BATTERY LINE. THE INCIDENT # IS [XXX]. OUR CAR WAS TOWED OFF AND TOTALED BY USAA. THEY HAVE THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Aug 28, 2014
I AM LEASING MY CAR BRAND NEW. I WENT TO GET IN IT TO GO TO WORK AND I HAD A FEW OF THE SENSOR/WARNING LIGHTS COME UP (ALS, AIRBAG, OIL, AND MORE). IT EVENTUALLY WENT OFF THROUGHOUT THE DAY. THE FOLLOWING DAY I WENT TO START IT AND IT HESITATED AND THEN WENT CRAZY WITH ALMOST EVERY SENSOR/WARNING LIGHT, DING, NOISE, FLASHING LIGHTS EVERYTHING GOING OFF. I CALLED AND TOLD THE LOCAL DEALERSHIP THAT AND THAT I NEEDED AN OIL CHANGE. I DROPPED THE CAR OFF ON FRIDAY AND THEY SAID IT'D PROBABLY TAKE THE WEEKEND. THEY CALLED AND SAID THEY FIXED IT BUT WHEN THEY WENT TO DRIVE IT, IT DID THE SAME THING. THEY HAVE DETERMINED THAT THE RCM NEED REPLACED. NOW, NEARLY 6 WEEKS LATER, I STILL DON'T HAVE MY CAR, THE PART IS APPARENTLY ON BACK ORDER, THEY CAN'T FIND ONE, ETC. I HAVE HEARD MANY EXCUSES AND AT LEAST THEY PUT ME IN A RENTAL. BUT AT THIS POINT, I AM PAYING FOR A BRAND NEW CAR I CAN'T DRIVE AND FORD DOESN'T WANT TO DO ANYTHING ABOUT IT. THIS IS EXTREMELY IRRITATING. *TR
Electrical system, Structure, Aug 27, 2014
FRONT PASSENGER DOOR LATCH FAILED. DOOR WOULD NOT LOCK. DROVE CAR TO DEALERSHIP. CURRENTLY STILL THERE, DOOR LATCH WAS ORDERED, WAITING ON REPAIR TO BE COMPLETED. THIS IS OUR SECOND DOOR LATCH FAILURE IN LESS THAN TWO MONTHS. FIRST FAILURE WAS THE REAR PASSENGER DOOR LATCH. COMPLAINT WAS FILED FOR THAT AS WELL. *TR
Electrical system, Aug 8, 2014
TL* THE CONTACT OWNS A 2013 FORD FUSION ECO BOOST. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENTIRE ELECTRICAL SYSTEM FAILED AND THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL GEAR AND RESTARTED IT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE MECHANIC STATED THAT THE FAILURE OCCURRED BECAUSE THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT DID ES NOT THINK THE BATTERY CAUSED THE FAILURE TO OCCUR SINCE THE VEHICLE RESTARTED WITHOUT BEING JUMP STARTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,100.
Power train, Electrical system, Fuel/propulsion system, Jul 30, 2014
"STOP SAFELY NOW" ERROR. THE DRIVETRAIN DISENGAGED PREVENTING DRIVE OR REVERSE FROM WORKING. ON 7/26/14 I DROVE 1 HOUR, PARKED, TURNED CAR OFF AND "REMOVED THE IGNITION KEY" THEN THE INTERIOR AIR CONDITIONING BLOWER/FAN TURNED ON FULL AS IF THE DEFROSTER WAS ON. THE TOUCH SCREEN LCD REMAINED ON AS WELL. PRESSING THE CLIMATE CONTROL BUTTONS ON EITHER THE LCD OR THE CONSOLE HAD NO AFFECT. I INSERTED THE KEY AND STARTED THE CAR AGAIN SEVERAL TIMES WITHOUT CHANGE. THE INTERIOR AIR CONDITIONER BLOWER/FAN CONTINUED TO RUN. I WANTED TO MAKE SURE THE CAR WOULD ACTUALLY DRIVE SO I PULLED FORWARD OUT OF THE PARKING SPACE WHEN THE "STOP SAFELY NOW" LIGHT APPEARED AND THE DRIVETRAIN DISENGAGED PREVENTING DRIVE OR REVERSE FROM WORKING. LUCKILY I WAS ABLE TO ROLL THE CAR BACK TO THE PARKING SPACE SAFELY. I REPEATED THIS PROCESS SEVERAL TIMES AND EVERY TIME THE DRIVETRAIN DISENGAGED WITHIN ABOUT 3 TO 5 SECONDS PREVENTING ANY FORWARD OR REVERSE MOVEMENT. HAD THIS HAPPENED ON A HIGHWAY I JUST DROVE IT COULD HAVE CAUSED A LIFE THREATENING ACCIDENT. LOCKED AND LEFT THE CAR SIT FOR 5 HOURS. CAME BACK TO THE CAR AND IT WORKED NORMALLY FOR A 1 HOUR DRIVE HOME. CALLED DEALERSHIP AND SCHEDULED DIAGNOSTIC. A SECOND ISSUE THAT MAY OR MAY NOT BE RELATED OCCURRED AFTER AN OIL CHANGE AND REPLACEMENT OF A PURGE VALUE ASSEMBLY 1 MONTH AGO. THE ISSUE THAT STARTED IS THE ENGINE ENGAGES REGARDLESS OF THE VEHICLE MODE OR OPERATION. EVEN WHEN SET TO FULL ELECTRIC AND PARKED WITH NO ACCESSORIES RUNNING, THE MOTOR TURNS ON AT A HIGH IDLE AND REMAINS ON. A FIRMWARE UPDATE PARTIALLY RESOLVED THE MOTOR RUNNING CONSTANTLY AS NOW IT RUNS A LITTLE MORE THAN 50% OF THE TIME FOR NO REASON AND AT A HIGH IDLE. THERE WERE NO ISSUES DURING THE 10 MONTHS PRIOR TO NEEDING THE PURGE VALVE ASSEMBLY AND SUBSEQUENT ISSUES APPEARING. *TR
Electrical system, Air bags, Jul 18, 2014
I WAS EXITING FROM THE HIGHWAY, AND ALL OF A SUDDEN, ALL OF THE WARNING LIGHTS CAME ON (ABS, TRACTION CONTROL, AIRBAGS, HILL ASSIST, ETC.). ALL SYSTEMS BECAME UNOPERATIONAL WHILE I WAS DRIVING, WHICH CAUSED ME GREAT CONCERN. I BROUGHT IT INTO THE DEALERSHIP THE NEXT MORNING (THE ISSUE WAS STILL HAPPENING), AND THEY KEPT IT FOR TWO WEEKS BECAUSE THE AFFECTED PART, A RESTRAINT CONTROL MODULE (RCM), WAS ON NATIONAL BACKORDER. THEY SAID THE CAR WAS UNSAFE TO DRIVE, AND, IF I HAD GOTTEN IN AN ACCIDENT, THE AIRBAGS WOULDN'T HAVE DEPLOYED. I HAVE READ ABOUT A NUMBER OF OTHER PEOPLE WITH 2013 FUSIONS WITH THE SAME EXACT DEFECTIVE PART, SO THIS ISSUE SHOULD PROBABLY BE INVESTIGATED. *TR
Electrical system, Jul 8, 2014
WHEN YOU GO TO THE CAR IT IS TOTAL DEAD, NOTHING WORKS, CAN NOT LOCK DOORS. WAIT 30 MINUTES TO 2 HOURS AND THEN WHEN YOU GE IN EVERTHING WORKS. AT DEALER FOR THE 4TH TIME NEVER GIVES AN ERROR. TWO TIMES DROVE IT IN AFTER IT WOULD NOT START THEY HOOKED IT UP BUT NO CODE. TWO TIMES HAD IT TOWED IN. THE LAST TIME CAR GOT TO DEALER STILL DEAD. WHEN THEY STARTED TO WORK ON IT, IT WAS OK. AGAIN NO ERROR CODE. FORD DEALER HAS THE CAR (11 DAYS SO FAR) WORKING WITH FORD CAN NOT FIND THE PROBLEM. WHEN THIS HAPPENS THE CAR UNLOCKS IT SELF BEFORE IT GOES DEAD. *JS
Electrical system, Latches/locks/linkages, Jul 6, 2014
REAR PASSENGER SIDE DOOR WOULD NOT LOCK. CAR WAS TOWED TO DEALERSHIP. SERVICE ADVISOR SAID IT WAS THE 4TH FUSION WITH THE SAME PROBLEM AND WAS WAITING ON PARTS. DOOR LATCH ON REAR PASS. DOOR WAS REPLACED. *JS
Electrical system, Service brakes, Engine, Jun 23, 2014
WHILE DRIVING, MY "CHECK ENGINE" WARNING LIGHT, "LOW OIL PRESSURE" WARNING LIGHT, AND THE "STOP SAFELY NOW" WARNING CAME UP ON MY DASH. I LOST ALL POWER STEERING AND BREAKS, AND THE ENGINE CUT OUT. I STRUGGLED TO STOP THE CAR, BUT EVENTUALLY IT STOPPED MOVING. I TURNED OFF THE CAR AND TURNED IT BACK ON, RECEIVING NO FURTHER ERRORS. I CALLED THE DEALERSHIP TO FIND OUT THAT THERE'S NOTHING THEY CAN DO SINCE THE CAR IS NO LONGER IN AN "ERROR STATE". *TR
Electrical system, Exterior lighting, Jun 7, 2014
I HAVE BEEN COMPLAINING ABOUT THE HEADLAMPS ON MY VEHICLE SINCE I FIRST PURCHASED IT. I HAVE BROUGHT IT TO THE DEALER ON 2 OCCASIONS COMPLAINING THAT THE HEADLAMPS ARE TOO DIM. I AVOID DRIVING THIS VEHICLE AT NIGHT BECAUSE I WILL NOT BE ABLE TO AVOID A ROAD HAZARD, THEY ARE THAT DIM. I HAVE TO USE THE HIGH BEAMS WHEN DRIVING AT NIGHT TO FEEL SAFE. I ALSO HAVE A 2013 HONDA ACCORD THAT MY WIFE DRIVES, AND THE LOW BEAMS ON THE HONDA LIGHT UP THE ROAD LIKE A RUNWAY. THERE IS A RECALL FOR THE HEADLAMPS ON THE 1.6L ECO BOOST, BUT THEY TELL ME IT DOESN'T APPLY TO MY VEHICLE BECAUSE I HAVE A 2.5L. I HAVE COMPARED VEHICLES AND I SEE NO DIFFERENCE IN APPLICATION. IF THE ISSUE CANNOT BE RESOLVED THROUGH MY DEALER, I WILL HAVE TO SELL THE CAR, BECAUSE IT IS NOT SAFE TO DRIVE AT NIGHT. THANK YOU. *TR
Electrical system, Engine, Fuel/propulsion system, May 28, 2014
ENGINE LIGHT WENT ON. BROUGHT CAR TO FORD. DIAGNOSTIC TESTING SHOWED PROBLEM TO BE W/ THE FUEL SYSTEM. SINCE FIRST NOTED BACK IN OCTOBER 2013, LIGHT WOULD COME ON MULTIPLE TIMES AND ASSOCIATED W/ FUELING THE CAR W/ GAS. WENT ON FORD'S WEB FORUM SITE AND HAVE SEEN OTHER 2013 FUSION OWNERS W/ THE SAME PROBLEM. FORD STATED THEY WOULD CHANGE THE ENTIRE FUEL SYSTEM IF THE LIGHT WERE TO COME ON AGAIN. WE WILL BRING BACK THE CAR TO FORD NEXT WEEK FOR SERVICE TO TAKE CARE OF THE PROBLEM. *TR
Electrical system, May 2, 2014
TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING 15 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY BOLT NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 11,005. UPDATED 07/1/2014 *JS