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2013 Ford Fusion

Problems, recalls and owner-reported issues

Steering is the leading concern among 1,956 owner complaints filed for this model year. This is the 4th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  8. 1,956

Of the 2013 reports, 65 involved a crash and 95 involved a fire. 55 people were injured and 2 people died.

Primary concernSteering418 reports · 21% of complaints
Owner complaints1,956Filed with NHTSA
Recall relationship19 safety recallsNHTSA campaign records

What owners report most often

  1. Steering418
  2. Engine399
  3. Power train315
  4. Other or unspecified200
  5. Electrical system189
  6. Structure179
  7. Fuel/propulsion system133
  8. Seat belts113

Recalls and investigations

  1. Power train, manual transmissionJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V376000 on NHTSA.gov

  2. Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023

    Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

    A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

    Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

    Campaign 23V162000 on NHTSA.gov

  3. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  4. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  5. Steering, electric power assist systemAug 29, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

    If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

    Campaign 19V632000 on NHTSA.gov

  6. Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

    Campaign 19V362000 on NHTSA.gov

  7. Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

    Campaign 18V471000 on NHTSA.gov

  8. Power train, manual transmissionMar 12, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.

    Campaign 18V169000 on NHTSA.gov

  9. Latches/locks/linkages, doors, latchMar 27, 2017

    Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

    Campaign 17V210000 on NHTSA.gov

  10. Engine and engine cooling, engineMar 27, 2017

    Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

    If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

    Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

    Campaign 17V209000 on NHTSA.gov

  11. Seat belts, frontDec 5, 2016

    Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

    If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

    Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

    Campaign 16V875000 on NHTSA.gov

  12. Steering, electric power assist systemApr 28, 2015

    Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

    If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

    Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.

    Campaign 15V250000 on NHTSA.gov

  13. Latches/locks/linkages, doors, latchApr 24, 2015

    Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

    Campaign 15V246000 on NHTSA.gov

  14. Air bagsSep 26, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

    The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

    Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

    Campaign 14V597000 on NHTSA.gov

  15. Seats, front assembly, reclinerApr 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

    The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

    Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

    Campaign 14V164000 on NHTSA.gov

  16. SteeringMay 31, 2013

    Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. If the clip is missing, components inside the steering gear may become dislodged inside the gear assembly.

    This could result in impaired steering, including the loss of steering control, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering gear, free of charge. The recall began on June 17, 2013. Ford's recall number is 13S06. Owners may contact the Ford customer relationship center at 1-866-436-7332.

    Campaign 13V232000 on NHTSA.gov

  17. Fuel system, gasolineMay 31, 2013

    Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.

    A fuel leak in the presence of an ignition source may result in a fire.

    Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.

    Campaign 13V227000 on NHTSA.gov

  18. Engine and engine coolingDec 3, 2012

    This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.

    If flammable engine fluids come in contact with the vehicle’s hot exhaust system, a vehicle fire could occur.

    Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicle’s powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Campaign 12V551000 on NHTSA.gov

  19. Exterior lighting, headlightsNov 30, 2012

    Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may not have had the low beam headlamp projector coating properly cured during its manufacturing process.

    An improperly cured projector coating will become hazy through operation, over time, reducing the brightness of the low-beam lamp. This may decrease driver visibility and increase the risk of a vehicle crash.

    Ford will notify owners, and dealers will replace the headlamp assembly. The recall began on December 18, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Campaign 12V553000 on NHTSA.gov

Representative owner complaints: engine

461 reports, newest first. Show all

  1. Electrical system, Engine, Mar 6, 2017

    TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT LOW SPEEDS IN A PARKING LOT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 05/17/17*LJ UPDATED 05/25/2017 *JS

  2. Air bags, Engine, Feb 27, 2017

    TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED "OFF", WHETHER OR NOT THE SEAT WAS OCCUPIED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS DIFFICULT TO START AND WOULD STALL. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

  3. Engine, Feb 25, 2017

    ON MULTIPLE OCCASIONS MY CAR HESITATED AND STALLED, USUALLY WHEN JUST TAKING OFF OR PULLING OUT INTO INTERSECTIONS. IT HAS NEVER DONE THIS WHILE SITTING AT IDLE AND ONLY ONCE WHILE DRIVING HIGHWAY SPEED. SOMETIMES THE CHECK ENGINE LIGHT DOES NOT COME ON AND SOMETIMES IT COMES ON AND THEN GOES RIGHT BACK OFF. MY MECHANIC COULD NOT PULL A CODE AFTER THIS HAPPENS.

  4. Engine, Feb 22, 2017

    CAR ENGINE STALLS WHEN STARTING OFF AND AT SLOW SPEEDS.

  5. Engine, Fuel/propulsion system, Feb 13, 2017

    AFTER TURNING ON THE IGNITION AND STARTING TO DRIVE AWAY, THE CAR ENGINE WILL SPUTTER, ACTS LIKE ITS STARVING FOR FUEL, STARTS BUCKING AND THEN SHUTS OFF. NO CODES OR WARNING LIGHTS ARE DISPLAYED. THIS HAS HAPPENED IN PARKING LOTS AND ON STREET PARKING. IT IS VERY DANGEROUS AND I ALMOST GOT IN AN ACCIDENT WHEN ATTEMPTING TO PULL INTO TRAFFIC FROM A PARALLEL PARKING STALL ON THE STREET. PRESSING ON THE ACCELERATOR HAS NO AFFECT. AFTER RESTARTING THE ENGINE, IT RUNS FINE UNTIL I TURN OFF THE CAR. THEN IT IS RANDOM IF IT WILL OCCUR AT THE NEXT ENGINE START. AFTER OWNING THE CAR FOR 3.5 YEARS, THIS JUST STARTED HAPPENING LAST WEEK. IT HAS HAPPENED 8 TIMES OVER THE LAST 7 DAYS. AT FIRST IS ONLY HAPPENED 1 A DAY, BUT RECENTLY IT IS HAPPENING MULTIPLE TIMES A DAY.

  6. Power train, Engine, Feb 7, 2017

    MY CHECK ENGINE LIGHT CAME ON WHILE I WAS ON MY WAY HOME FROM WORK. WHILE SITTING IDLE AT A STOPLIGHT, THE CAR WARNED THE ENGINE WAS OVERHEATING SO I PULLED OVER AND SHUT IT OFF FOR 20 MINUTES. THE NEXT MORNING WHEN I WENT OUT TO MY CAR, I NOTICED A LARGE AMOUNT OF CLEAR FLUID HAD LEAKED OUT. ON MY WAY TO THE DEALERSHIP, THE CHECK ENGINE LIGHT WENT OFF AND (ACCORDING TO THE DEALERSHIP) STAYED OFF UNTIL I PICKED THE CAR BACK UP AND STARTED DRIVING HOME. AFTER RUNNING DIAGNOSTICS AT THE DEALERSHIP, IT TURNS OUT THAT THE ENGINE BYPASS SOLENOID VALVE SHORTED OUT DUE TO A FAULTY COOLANT TEE ON THE HEATER CORE INLET. AFTER DOING SOME RESEARCH, IT SEEMS THAT THIS WAS A RECALL ON 2013 FORD FUSION SE 1.6L CARS. I CONTACTED MY LOCAL FORD DEALERSHIP AND WAS TOLD THAT MY SPECIFIC 2013 FORD FUSION SE 1.6L WAS NOT PART OF THIS RECALL (ALTHOUGH IT WAS INCLUDED IN THREE OTHER RECALLS FROM FORD). AFTER A SIMPLE SEARCH, I DISCOVERED THAT THIS SEEMS TO BE A WIDESPREAD ISSUE WITH THIS CAR-REGARDLESS OF THE RECALL. APPARENTLY OTHER 2013 FORD FUSION OWNERS NOT INCLUDED IN THE RECALL ARE EXPERIENCING THE EXACT SAME ENGINE COOLANT PROBLEM. IT ALSO SEEMS THE ORIGINAL RECALL HAD TO BE REOPENED TO INCLUDE ADDITIONAL VEHICLES. PERHAPS IT NEEDS TO BE REOPENED AGAIN.

  7. Vehicle speed control, Engine, Jan 30, 2017

    TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

  8. Engine, Jan 23, 2017, fire

    I WAS DRIVING TO WORK AND NOTICED SMOKE COMING THROUGH THE VENT INSIDE THE CAR. I PULLED OVER AND TRIED TO GET OUT THE CAR MY DOOR WOULDN'T OPEN SO I HAD TO PUNCH IT WHEN I GOT OUT THE CAR WAS ON FIRE UNDERNEATH THE FRONT TIRES. AFTER THE FIRE DEPARTMENT INVESTIGATED IT WAS PROVEN THAT THE FIRE STARTED FROM THE ENGINE COMPARTMENT. *TR

  9. Engine, Jan 18, 2017

    TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE BEGAN TO OVER HEAT AND THE ENGINE OVER HEATING WARNING MESSAGE ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND POWERTRAIN CONTROL MODULE SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

  10. Vehicle speed control, Engine, Jan 16, 2017

    WE WERE DRIVING 70MPH CRUISE CONTROL ON A HIGHWAY, LET OFF CRUISE CONTROL TO DECREASE SPEED ON THE UPCOMING BYPASS AND THE ENGINE IMMEDIATELY POWERED DOWN AND WE COASTED TO A STOP ON THE SIDE OF THE HIGHWAY BYPASS. THE ENGINE LIGHT AND ORANGE WRENCH APPEARED. THE CAR WOULD NOT START THEREAFTER. WE HAD TO CALL FAMILY TO GET OUT 5 AND 7 YEAR OLD AND A TOW TRUCK TO TAKE THE CAR TO A SHOP. *TR

  11. Engine, Jan 13, 2017

    MY VEHICLE HAS 72000 MILES ON IT. I WAS DRIVING ON I90 OUTSIDE OF BUFFALO WHEN THE CAR HAD TROUBLE ACCELERATING, IT WAS UNABLE TO MAINTAIN SPEED AND BY THE TIME I WAS ABLE TO PULL OFF WOLD NOT MOVE ANY FARTHER. THE DEALERSHIP HAS DIAGNOSED THE ISSUE AS NEEDING A NEW TRANSMISSION. A PLASTIC CAP HAD MELTED INTO THE TRANSMISSION LINES, AND FORD IS REFUSING TO COVER THE REPAIR AT 100%, AS THIS WAS A MANUFACTURER DEFECT.

  12. Engine, Jan 4, 2017

    AFTER THE CAR HAS BEEN DRIVEN FOR AWHILE THEN THE ENGINE IS TURNED OFF FOR 10 TO 20 MINUTES, WHEN I RESTART THE ENGINE IT WILL (WITHIN 30 SECONDS) BEGIN TO RUN ROUGH AND QUIT. IT HAS DONE THIS NOW MORE THAN 50 TIMES. I HAVE TAKEN IT TO THE DEALER 4 TIMES, BUT THEY HAVE NOT FIXED THE PROBLEM. SINCE I HAD TO GIVE A SPECIFIC DATE ON THIS FORM BELOW, I PICKED A DATE THAT IT HAPPENED.

  13. Engine, Dec 30, 2016, fire

    TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND WAS COASTED TO A PARKING SPACE. A "FUEL ECONOMY" WARNING MESSAGE APPEARED. THE VEHICLE WAS TURNED OFF. UPON ATTEMPTING TO RESTART THE VEHICLE, THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD. ONCE THE HOOD WAS OPENED, FLAMES WERE SEEN ON THE REAR PASSENGER SIDE OF THE ENGINE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS NOT CALLED AND A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HEAD CRACKED FROM OVERHEATING, WHICH SENT OIL TO THE HOT TURBO. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

  14. Engine, Dec 30, 2016

    CAR OVER HEATING ENGINE AND COLLANT SYSTEM AFFECTED

  15. Electrical system, Engine, Fuel/propulsion system, Dec 23, 2016, fire

    LEFT MY HOUSE DROVE 5 MILES, STOPPED TO SISTERS HOUSE TO DROP OFF AN ITEM, 2-3 MINUTES LATER WALKED OUTSIDE AND FOUND FLAMES COMING OUT OF THE HOOD ON THE PASSENGER SIDE NEAR WINDSHIELD. BARELY ABLE TO OPEN DOOR QUICK ENOUGH TO GET MY PURSE OUT AND IT WAS ENGULFED. WOKE UP A NEIGHBOR WHO CAME OVER WITH A TRUCK TO DRAG IT AWAY FROM HOUSE AND GARAGE. WASN'T FOR HIM MY SISTERS HOUSE WOULD BEEN LOST AS IT TOOK 25 MINUTES FOR FIRE DEPARTMENT TO SHOW UP. ONLY THING NOT BURNED IS THE TAILLIGHTS. OBVIOUSLY THERE WAS AN ISSUE IN THE ENGINE COMPARTMENT. HAVE READ ABOUT A RECALL FOR THIS SPECIFIC MODEL FOR THIS SPECIFIC REASON. FEELING LIKE MY INSURANCE IS NOT GOING TO BE VERY HELPFUL WITH DAMAGES. WHAT ELSE CAN BE DONE?

  16. Engine, Fuel/propulsion system, Dec 16, 2016

    BEGINNING APPROXIMATELY 4 MONTHS AGO, FROM A COLD START IN EITHER A REVERSE OR FORWARD DIRECTION, MY CAR WOULD SLOWLY LOSE POWER AND WITHIN 30 SECONDS, STALL. THE ELECTRONICS STILL FUNCTION, HOWEVER THE CAR MUST BE PUT INTO PARK, TURNED OFF, THEN RESTARTED. AFTER RESEARCHING, I DISCOVERED THAT MY CAR DID FIT THE REQUIREMENTS FOR THE "RECALL" GIVEN TO 2013 FUSIONS BASED ON ITS ASSEMBLY PLANT AND ASSEMBLY DATE. I VISITED MY DEALER, HOWEVER THEY WERE UNABLE TO HELP BECAUSE THERE "WAS NO CODE THROWN." INDEED, NO WRENCH OR ENGINE WARNING LIGHT WAS GIVEN AT THE TIME OF MY CAR STALLING. IT HAS NOW HAPPENED NEARLY A DOZEN TIMES - THE MOST RECENT OCCURRING ON DEC 10, 2016 - AND I EXPECT IT TO KEEP HAPPENING UNLESS THE ELECTRONIC THROTTLE BODY IS FIXED. BECAUSE THE DEALER BELIEVES THAT I DO NOT FIT WITHIN THE REQUIREMENTS HOWEVER, I AM UNABLE TO HAVE THIS ISSUE TAKEN CARE OF.

  17. Engine, Dec 16, 2016

    MY CAR HAS 66,000 MILES ON IT. 3 OF THE 4 FUEL INJECTORS HAVE FAILED WHILE DRIVING ON HIGHWAYS, WHEN COLD OUTSIDE. ALL IN THE LAST MONTH. SEARCHING FORUMS, THIS ISN'T JUST ME. EVERY FORD HYBRID HAS THIS PROBLEM. *TR

  18. Engine, Fuel/propulsion system, Dec 14, 2016

    TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FUEL PUMP HAD LOW PRESSURE. THE VEHICLE CONSTANTLY HESITATED THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED RANDOMLY SEVERAL TIMES. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. UPDATED 03/02/17*LJ *CN

  19. Engine, Dec 5, 2016

    CAR IS EQUIPPED WITH 1.6 ECHOBOOST ISSUE STARTED LAST YEAR CAR POWERED DOWN FOR NO REASON DEALER COULD NOT FIND PROBLEM. FORD CHANGED WATER PUMP AT THIS TIME STATING RECALL EVEN THOUGH AT THIS TIME I EXPLAINED COULD SMELL ANTIFREEZE. CAR BEGAN TO ACT UP AGAIN CHANGED SPARK PLUGS ONLY TO HAVE ONE STICK FIXED PROBLEM AT MY EXPENSE FORD EXPLAINED NEVER HEARD OF THIS ISSUE WHICH IS NONSENSE ACCORDING TO THE NUMEROUS COMPLAINTS NOTED ONLINE. GOT CAR BACK SAME DAY CHECK ENGINE LIGHT CAME ON FORD SAID IT WAS FUEL SENSOR WHICH I PAID. NEXT WEEK CHECK ENGINE LIGHT CAME BACK ON FINALLY DEALER SMELLED ANTIFREEZE EVEN THOUGH THIS HAS BEEN BROUGHT TO THERE ATTENTION. FORD DOES NOT WANT TO COVER ITEMS EVEN THOUGH THIS WAS A CERTIFIED USED CAR AND HAS 65000 MILES STILL UNDER 100000 MILE WARRANTY. I WAS DRIVING CAR WHEN IT STALLED BOTH TIMES IN WINTER WHEN TEMPS WERE BELOW FREEZING. ANTIFREEZE DID NOT LEAK IN GARAGE I DID EXPLAIN I NOTED MOISTURE WHEN CHANGING PLUGS LOCATED AROUND HEAD. *TR

  20. Steering, Electrical system, Engine, Nov 29, 2016, fire

    YESTERDAY I PURCHASED A VEHICLE THROUGH AN AUTO BROKER FROM MANHEIM ATLANTA. NO MORE THAN 6 HOURS LATER THE VEHICLE CAUGHT FIRE WHILE I WAS DRIVING IT AND EXPLODED MULTIPLE TIMES. 7:30PM I WAS DRIVING ON 285 HEADED HOME AND I NOTICED A WARNING ON MY DASH STATING THAT THE POWER STEERING ASSISTANCE HAS A FAULT AT THE SAME TIME I NOTICED BALLS OF FIRE COMING FROM UNDERNEATH MY CAR. I TRIED TO GET TO THE SHOULDER HOWEVER THE ENGINE SEIZED HINDERING ME FROM DOING ANYTHING. BY THE TIME THE CAR SLOWED THE INTERIOR WAS FILLED WITH SMOKE, I JUMPED OUT THEN THE CAR EXPLODED MULTIPLE TIMES. *TR

  21. Steering, Electrical system, Engine, Nov 29, 2016, fire

    POWER STEERING SYSTEM FAULT CAME ON THE DASH. PRESSED THE OK BUTTON AND THEN NOTICED BALLS OF FIRE COMING FROM UNDER THE VEHICLE. I THEN TRIED TO PULL OVER. I COULDN'T BRAKE, PRESS THE GAS, OR TURN THE STEERING WHEEL. THE CAR THEN BURST INTO FLAMES AND THEN THE VEHICLE EXPLODED AND BURNED.

  22. Power train, Engine, Nov 22, 2016

    TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS IDLING, THE COOLANT OVER TEMPERATURE WARNING INDICATOR ILLUMINATED, RESULTING IN ENGINE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BYPASS VALVE AND THE HEATER HOSE FAILED AND NEEDED TO BE REPLACED. ALSO, THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

  23. Engine, Nov 18, 2016

    TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE COOLANT WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE CYLINDER. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REMEDIED PER NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

  24. Electrical system, Engine, Fuel/propulsion system, Nov 18, 2016

    THIS CAR (2013 FORD FUSION ECOBOOST) IS 3 YEARS OLD WITH ONLY 50K MILES. AT SLOW SPEEDS SUCH AS PULLING OUT OF A PARKING LOT OR COASTING TO A SLOW SPEED AT A LIGHT OR STOP SIGN THE ENGINE JUST DIES LIKE IT RAN OUT OF GAS. YOU HAVE TO PULL OVER AND STOP THE CAR. YOU THEN HAVE TO RESTART THE CAR. AFTER A FEW SECONDS IT STARTS JUST FINE. IT'S RANDOM BUT BECOMING MORE FREQUENT. IT HAPPENED 3 TIMES TO MY WIFE THE OTHER DAY. IT'S A SAFETY CONCERN AND DANGEROUS TO DRIVE IN HEAVY TRAFFIC. THE DEALER SAID IT'S PROBABLY THE ELECTONIC THROTTLE BODY A VERY WELL KNOWN ISSUE ACCORDING TO POSTINGS. PART IS $700 AND LABOR $200 FOR A PART THAT IS COVERED UNDER WARRANTY FOR OTHER FORD FUSIONS BUT NOT THE ECOBOOST! MY LAST FORD FUSION HAD THE SAME PROBLEM. THAT COST ME $500. I GUESS I DIDN'T LEARN MY LESSON THEN BUT I'VE LEARNED MY LESSON NOW. WILL GET RID OF THIS CAR AND NEVER BUY FORD AGAIN. I LOOK AT EVERY FORD FUSION ON THE ROAD NOW AS A DEATH TRAP WAITING TO HAPPEN. I HOPE TO GET RID OF MINE IN TIME.

  25. Engine, Nov 14, 2016, fire

    TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 55 MPH IN STOP AND GO TRAFFIC, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER, TURNED OFF THE VEHICLE, AND NOTICED SMOKE COMING FROM THE FRONT VENTS OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND NO REPORTS WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE OVERHEATING SENSOR WARNING INDICATOR PREVIOUSLY ILLUMINATED, WHICH INDICATED THAT THE VEHICLE OVERHEATED WHEN IT ACTUALLY HAD NOT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT TEMPERATURE SENSOR MALFUNCTIONED AND COOLANT WAS LEAKING ONTO THE SENSOR. THE SENSOR CONNECTION WAS DAMAGED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING), BUT WAS UNSURE IF VEHICLE WAS INCLUDED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.