2013 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,956 owner complaints filed for this model year. This is the 4th highest complaint count among 15 Fusion model years with reports.
Of the 2013 reports, 65 involved a crash and 95 involved a fire. 55 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
SteeringMay 31, 2013
Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. If the clip is missing, components inside the steering gear may become dislodged inside the gear assembly.
This could result in impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear, free of charge. The recall began on June 17, 2013. Ford's recall number is 13S06. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V232000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Exterior lighting, headlightsNov 30, 2012
Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may not have had the low beam headlamp projector coating properly cured during its manufacturing process.
An improperly cured projector coating will become hazy through operation, over time, reducing the brightness of the low-beam lamp. This may decrease driver visibility and increase the risk of a vehicle crash.
Ford will notify owners, and dealers will replace the headlamp assembly. The recall began on December 18, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V553000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
133 reports, newest first. Show all
Power train, Engine, Fuel/propulsion system, Aug 9, 2016
WE HAVE HAD OUR 2103 FUSION NOW FOR 2 MONTHS. 1 WEEK AFTER HAVING THE CAR IT BEGAN TO MAKE A HUMMING NOISE AROUND THE GAS TANK AREA, THEN WHEN YOU SLOWED DOWN FOR A RED LIGHT THE CAR WOULD STALL AND BE HARD TO START BACK. SENT THE CAR BACK TO THE DEALERSHIP TO ONLY BE TOLD THEY COULDN'T FIND ANYTHING WRONG. ONCE WE RECEIVED THE CAR BACK WE DROVE IT FOR A COUPLE OF DAYS AND THE CAR STARTED MAKING THE NOISE AGAIN AND WOULD STALL AGAIN. CALLED DEALERSHIP AND TOOK CAR BACK AGAIN STILL NOTHING. RECEIVED CAR BACK AND BEGAN TO NOTICE WHEN WE WAS FUELING THE CAR THAT THE RPM GAUGE WOULD GO UP AND DOWN AND THEN THE VEHICLE WOULD QUIT AND BE VERY HARD TO START BACK. WHILE DRIVING THE VEHICLE ABOUT 3 WEEKS AGO IT STALLED AGAIN AND WOULD NOT START BACK, FINALLY AFTER ABOUT 30 MINS OF TRYING THE CAR STARTED. SENT CAR BACK TO DEALERSHIP AGAIN AND THEY HAVE HAD THE CAR 3 WEEKS AND THEY ARE SAYING THEY CAN NOT FIND ANYTHING WRONG WITH THE VEHICLE. I ASKED IF THEY HAD PUT FUEL IN IT LIKE I ADVISED THEY PROCEEDED TO TELL ME NO. I ADVISED THEM WHEN THEY DID TO LET ME KNOW WHAT THE CAR DID. WE NO LONGER FEEL SAFE DRIVING THE CAR. I BELIEVE WE EITHER HAVE A FUEL PUMP ISSUE OR THE VEHICLE IS PULLING AIR IN FROM THE FUELING SYSTEM AND IS CAUSING IT TO AIR LOCK. THE VEHICLE HAS QUIT ABOUT 12-15 TIMES IN THE 2 MONTHS WE HAVE HAD IT
Fuel/propulsion system, Aug 6, 2016
THE FUEL PURGE VALVE IS STUCK IN THE OPEN POSITION AS DIAGNOSED BY MY RESEARCH AND LATER CONFIRMED BY THE DEALERSHIP. UPON DOING RESEARCH, THIS MODEL OF PURGE VALVE WAS INSTALLED IN ALL 2009+ FORD VEHICLES AND A RECALL WAS ISSUED FOR 2009-2011 VEHICLES, YET IT IS STILL BEING USED IN THE NEWER MODELS AND FAILING. I AM BEING CHARGED $565 BY THE DEALERSHIP TO FIX A PROBLEM THAT FORD HAS NOT TAKEN RESPONSIBILITY FOR. FUSION MODEL YEAR 2013, APPROX. 50K MILES, AIR PURGING FROM THE FUEL TANK (OUT OF 'CAPLESS' OPENING), CAR SHUDDERS REGULARLY AND MORE SO WHEN I FIRST PUT GAS IN IT. HAS BEEN HAPPENING FOR ABOUT 2 MONTHS; CHECK ENGINE LIGHT FINALLY CAME ON YESTERDAY.
Electrical system, Fuel/propulsion system, Jul 6, 2016
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED WHILE STILL AT THE DEALER. THE TECHNICIAN STATED THAT THE FUEL GAUGE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000. UPDATED 09/27/16*LJ *JS
Power train, Vehicle speed control, Fuel/propulsion system, Jun 23, 2016
MY VEHICLE - FROM A STOPPED POSITION - ACCELERATED ON ITS OWN TO 40 MPH (RATHER QUICKLY). HOWEVER, THE GAS PEDAL WAS NOT ENGAGING (IE. DEPRESSING). THIS OCCURRED AT LUNCHTIME ON 17-JUN-2016. ALL TROUBLE LIGHTS ON THE DASH LIT-UP. THE BEHAVIOR CONTINUED UNTIL I SHUT THE VEHICLE OFF AT THE DEALER (ELDER FORD IN TROY, MI). I WAS UNABLE TO ENGAGE THE THROTTLE AT ALL; IT WAS ESSENTIALLY 'DEAD', EVEN THOUGH MY VEHICLE WAS ACCELERATING TO 40 MPH AND MAINTAINING THAT SPEED. BRAKING RESPONSE WAS DILUTED BECAUSE THE CAR WAS SELF-PROPELLING (IMAGINE TRYING TO BRAKE WHILE ALSO APPLYING GAS). I TOOK IT TO THE DEALER IMMEDIATELY AND SHOWED THEM THE VIDEOS THAT I TOOK. I ALSO SENT THE VIDEOS TO THEM. I HAVE BEEN TOLD TODAY THAT THEY WILL BE GIVING THE VEHICLE BACK WITHOUT ANY REPAIRS BECAUSE THEY COULD NOT REPLICATE THE PROBLEM. I HAVE THE VIDEOS IN MY POSSESSION, SHOULD NHTSA LIKE TO SEE THEM. I HAVE HAD SEVERAL ISSUES OVER THE LAST 1.5 YEARS THAT I HAVE OWNED THE VEHICLE. I CAN SEND REPAIR RECORDS. ....UPDATED 12/05/16 *BF UPDATED 6/18/18*JB
Fuel/propulsion system, May 30, 2016
MY CAR IS STALLING WHEN I PULL OUT INTO TRAFFIC. THIS PROBLEM HAS BEEN GOING ON FOR 3 MONTHS. I HAVE HAD IT TO THE FORD DEALER AND GET THE SAME ANSWER EVERYONE ELSE SEEMS TO BE GETTING" WE DON'T KNOW IF WE CAN'T GET THE CAR TO DO IT BECAUSE THERE IS NO CHECK ENGINE LIGHT. I EVEN TOOK IT TO A CHEVROLET DEALER TO SEE IF THEY COULD FIGURE IT OUT BUT SAME THING BUT I DIDN'T EXPECT THEM TO FIX IT WAS JUST HOPEFUL. I EXPECT FORD TO BE ABLE TO TELL ME WHAT IS WRONG NOT GUESS WORK THAT GETS A BIT EXPENSIVE. FORD HAS BEEN NOTHING SHORT OF RUDE AND UNCONCERNED. EVEN THOUGH THEY HAVE BEEN HAVING THIS ISSUE FOR YEARS FROM WHAT I HAVE SEEN ON LINE. ECO-BOAST ESPECIALLY. A RECALL OR JUST FIGURE IT OUT AND I WILL PAY TO FIX IT. MY CAR IS NOT SAFE TO DRIVE. I HAVE A TEENAGE SON WHO DRIVES HE HAS HIS OWN CAR BUT FOR LONG TRIPS I PREFER HE DRIVE MY CAR WITH ALL THE SAFETY FEATURES, BUT NOW I WOULD NOT DARE LET HIM DRIVE IT. HE HAS A 2004 FORD TAURUS THAT IS SAFER FOR HIM TO DRIVE THEN MY CAR.
Other or unspecified, Fuel/propulsion system, May 13, 2016
WHEN EVER I STOP FOR GAS THE CAR HAS TROUBLE STARTING.IT ALSO STOPPED RUNNING AT A RED LIGHT. AFTER A FEW MINUTES IT TURNED OVER. CAR MAKES A STRANGE NOISE WHEN DOING 40 MPH OR MORE.I DON'T FEEL ANYTHING DIFFERENT. BUT IT MAKES A LOUD NOISE EVERY COUPLE SECONDS.
Fuel/propulsion system, Mar 6, 2016
2013 F USION 1.6 TURBO FUEL VAPOR PURGE VALVE WENT BAD AND FORD DEALER SAID IT WAS NOT COVERED , THE INTERNET SAYS THE 2013 AND ALL WAY BACK TO 2010, THIS CAR IS A BIG PROBLEM ALL OF THE RECALL I HAVE A PROBLEM WITH THIS, WHEN THE INTERNET SAYS THE VALVE SHOULD BE COVERED.
Fuel/propulsion system, Feb 25, 2016
MULTIPLE TIME MY CAR "SURGES" WHILE DRIVING. I'M AFRAID THAT THIS WILL CAUSE ME TO "SURGE" INTO TRAFFIC. OTHER TIMES WHILE DRIVING, THE FUSION JUST DIES.
Exterior lighting, Vehicle speed control, Fuel/propulsion system, Feb 12, 2016
WHILE DRIVING ON THE FREEWAY FEB 2 2016, THE FORD FUSION HYBRID 2013 MODEL, SUDDENLY LOST ITS ABILITY TO DELIVER POWER AND PROPULSION. LOSS OF POWER TO THE VEHICLE RESULTED IN LOSS OF LIGHT TO THE CONSOLE AND TO THE CAR'S PROPULSION SYSTEM SLOWING IT FROM FREEWAY SPEEDS OF 65 MPH TO WHAT SEEMS LIKE 5 MPH OR LESS, IN THE THE EVENING RUSH HOUR TRAFFIC.ALL ATTEMPTS AT APPLYING THE GAS PEDAL HAD FAILED TO ACCELERATE THE VEHICLE, AS THERE WAS NO RESPONSE FROM THE POWER PROPULSION SYSTEM. I WAS ABLE TO CRUISE ON MOMENTUM TO A SOFT SHOULDER. THE CAR WAS TOWED OFF THE BRIDGE AND LATER TOWED TO A FORD DEALERSHIP. NO CAUSE WAS FOUND BY THE FORD TECHNICIANS AND FORD REGIONAL CUSTOMER RELATIONS SAID MY CAUSE COULD NOT BE HELPED IF THEY COULD NOT REPRODUCE THE PROBLEM, THUS I AM STUCK WITH A POTENTIAL CATASTROPHIC FAILURE THAT CAN HAPPEN AT ANYTIME DURING FREEWAY COMMUTE. THIS IS A POTENTIAL DANGER TO THE PUBLIC SAFETY AND FORD IS UNWILLING TO MITIGATE OR ADDRESS SUCH A SERIOUS LIFE THREATENING PROBLEM.
Other or unspecified, Fuel/propulsion system, Jan 8, 2016
I HAVE BEEN HAVING ISSUES WITH THE CAR DYING WHILE ACCELERATING FROM STOPS. TOOK TO LOCAL FORD DEALER, NOTHING WRONG. TOOK TO LOCAL MECHANIC AFTER IT DIED ON ME AND THEY SAID SOFTWARE PROGRAMMING FOR THROTTLE BODY. THE VEHICLE HAS DIED APPROXIMATELY 6 TIMES WHILE AT STOP SIGNS AND STOP LIGHTS, WHEN YOU GO TO TAKE OFF, IT ACTS LIKE IT ISN'T GETTING GAS. I HAVE CALLED THE LOCAL FORD DEALER AND FORD CUSTOMER SERVICE, BUT SAY THERE IS NO PROGRAM UPDATES FOR THROTTLE BOTTLE. KEVIN AT FORD CUSTOMER SERVICE WENT ON TO TELL ME THAT WHAT I FOUND ONLINE WITH THROTTLE BODY ISSUES WAS NOT TRUE, UNLESS I FOUND IT ON FORD.COM. THIS ALL STARTED ON FRIDAY, DECEMBER 18TH.
Fuel/propulsion system, Jan 6, 2016
I ONLY SEEM TO BE ABLE TO FILL THE 16.5 GALLON TANK WITH 13.5 GALLON'S OF FUEL.
Fuel/propulsion system, Dec 2, 2015
FORD ELECTRONIC THROTTLE BODY PROBLEMS...WHILE I WAS DRIVE BACK FROM PHILADELPHIA ON SATURDAY NIGHT, MY CAR BEGAN TO HAVE MECHANICAL PROBLEMS. WHILE GOING UP A HILL ON I95 AFTER CROSSING THE LONG BRIDGE, I EXPERIENCED DRASTICALLY REDUCE SPEED. EVEN WHEN PRESSING ON THE GAS, NOTHING HAPPEN. THERE WAS NO WARNING LIGHTS SO I IMMEDIATELY PUT ON MY HAZARD LIGHT BUT THE CARS WERE COMING UP ON ME FAST AND SWERVING TO AVOID HITTING ME. WITH MY FOOT ON THE GAS PEDAL TO THE FLOOR, I WAS ONLY ABLE TO MAINTAIN A SPEED OF 40 MPH. I WAS ABLE TO MAKE IT UP THE HILL AND BY STAYING IN THE SLOW LANE. ONCE I GOT TO A STOPPING PLACE, I PULLED OVER AND SHUT THE VEHICLE OFF. I WAIT A LITTLE WHILE THEN TURNED THE VEHICLE BACK ON. IT STUDDAR BUT STARTED AND THEN THE CHECK ENGINE LIGHT CAME ON. I USE THE CARS INTERNAL ENGINE CHECK WHICH SHOWED NOT PROBLEMS SO I CONTINUE UNTIL I MADE IT BACK TO MY HOME. THE NEXT DAY THE ENGINE LIGHT WAS ON AND IT WOULD NOT START. I TOOK IT TO THE FORD DEALERSHIP WHO DIAGNOSTICS SAID IT WAS THE ELECTRONIC THROTTLE BODY. I RESEARCHED AND FOUND THIS IS A DEFECTIVE PART IN MY MODEL YEAR. THERE IS A CUSTOMER SATISFACTION PROGRAM TO ADDRESS THIS ISSUE BUT FORD IS SAYING MY CAR IS INELIGIBLE. THE PROGRAM ADDRESS CAR FROM 2009 TO 2013. REF: WWW.FORDPROBLEMS.COM/TRENDS/ELECTRONIC-THROTTLE-BODY/
Fuel/propulsion system, Nov 28, 2015
THE 2013 FORD FUSION SE WITH THE 1.6 AND 2.0 ECOBOOST ENGINES IS SUPPOSED TO HAVE A 16.5 GALLON FUEL TANK CAPACITY YET I'M ONLY ABLE TO GET 13.13 GALLONS INTO THE TANK AFTER DRIVING 10 MILE PASSED THE "DISTANCE TO EMPTY" WHICH DISPLAYED 0 ON THE DASH PLEASE HAVE PATIENCE TO CHECK THIS WEBSITE OUT: HTTP://WWW.FORDFUSIONFORUM.COM/TOPIC/8957-2013-FUSION-FUEL-TANK-FILLING-ISSUES/ MULTIPLE OWNERS ARE COMPLAINING
Fuel/propulsion system, Oct 26, 2015
CAR STALLED AND WENT INTO LIMP MODE (LIMITED POWER) SEVERAL TIMES OVER A 3 WEEK PERIOD. IT WOULD STALL AT TIMES WHEN BACKING OUT OF PARKING PLACES. AT A STOP LIGHT ON A BUSY ROAD, IT STARTED SHAKING AND RUNNING ROUGH, DEALER COULD NOT FIND CAUSE AND SENT CAR HOME. DRIVING DOWN A STREET 2 DAYS LATER, IT LOST ALMOST ALL POWER LIKE IT WAS RUNNING OUT OF GAS, BARELY MADE IT TO SIDE OF THE ROAD AND WAS HARD TO RESTART. AFTER SEVERAL DAYS, DEALER STATES THE ISSUE WAS FOUND TO BE A FAULTY FUEL PRESSURE SENSOR. CAR ONLY HAD 23,700 MILES ON IT.
Fuel/propulsion system, Aug 13, 2015
WHILE I WAS DRIVING THE GAS TANK STARTED MAKING A VIBRATING NOISE. I LOOKED IT UP AND IT SAID THERE WAS NO RECALL ON MY VEHICLE BUT THERE WAS ON OTHERES??? I WANT THIS FIXED I HAVE AND INFANT AND A TODDLER IN MY VEHICLE AND IT IS UNSAFE TO RIDE IN.
Power train, Fuel/propulsion system, Mar 2, 2015
THIS IS THE 6TH TIME I AM TAKING MY VEHICLE IN. THE FIRST 5 TIMES WERE FOR TRANSMISSION ISSUES. THEY FOUND "TRASH" IN MY TRANSMISSION AND HAD TO TAKE IT APART. THAT HAPPENED ABOUT 1 MONTH AGO. I NOW HAVE A SERIOUS FUEL LEAK. I PURCHASED EXTENDED WARRANTY, HOWEVER, I AM CONCERNED THAT THIS VEHICLE IS NOT SAFE TO DRIVE. I PURCHASED THIS VEHICLE BRAND NEW AND HAVE HAD NOTHING BUT SERIOUS PROBLEMS WITH IT. I AM CONCERNED FOR THE SAFETY OF MYSELF AND MY KIDS. I DO NOT EVEN WANT MY CHILDREN IN THIS CAR ANYMORE. ARE THERE ANY SOLUTIONS TO MY SITUATION? *TR
Electrical system, Engine, Fuel/propulsion system, Sep 1, 2014, fire
WHILE DRIVING DOWN THE HIGHWAY AT 45 MPH THE CARS BESIDE US BEGAN HONKING AND FLASHING LIGHTS AT US. WE BEGAN TO SLOW FOR A TRAFFIC LIGHT AND SMOKE BEGAN TO POUR OUR FROM UNDERNEATH THE CAR. THE ENGINE WARNING LIGHT CAME ON AND WE PULLED LEFT INTO THE TURN LANE TO STOP. WE THEN TURNED ON THE FLASHERS AND TURNED OFF THE CAR AND EXITED TO THE MEDIAN. WE CALLED 911 AND LUCKILY, THERE WAS AN ACCIDENT GOING THE OTHER DIRECTION WITH FIRE AND POLICE ARRIVING AT THAT ACCIDENT. UPON SEEING OUR SITUATION, THE ORANGE CITY, FL FIRE MARSHALL CAME ACROSS THE STREET TO HELP US AND SENT THE FIRE TRUCK TO US. THEY POPPED THE HOOD AND TRUNK AND TRIED TO PUT OUT THE FIRE. AFTER A FEW MINUTES OF TRYING TO PUT OUT THE FIRE, THEY PULLED THE HYBRID BATTERY LINE. THE INCIDENT # IS [XXX]. OUR CAR WAS TOWED OFF AND TOTALED BY USAA. THEY HAVE THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electrical system, Fuel/propulsion system, Jul 30, 2014
"STOP SAFELY NOW" ERROR. THE DRIVETRAIN DISENGAGED PREVENTING DRIVE OR REVERSE FROM WORKING. ON 7/26/14 I DROVE 1 HOUR, PARKED, TURNED CAR OFF AND "REMOVED THE IGNITION KEY" THEN THE INTERIOR AIR CONDITIONING BLOWER/FAN TURNED ON FULL AS IF THE DEFROSTER WAS ON. THE TOUCH SCREEN LCD REMAINED ON AS WELL. PRESSING THE CLIMATE CONTROL BUTTONS ON EITHER THE LCD OR THE CONSOLE HAD NO AFFECT. I INSERTED THE KEY AND STARTED THE CAR AGAIN SEVERAL TIMES WITHOUT CHANGE. THE INTERIOR AIR CONDITIONER BLOWER/FAN CONTINUED TO RUN. I WANTED TO MAKE SURE THE CAR WOULD ACTUALLY DRIVE SO I PULLED FORWARD OUT OF THE PARKING SPACE WHEN THE "STOP SAFELY NOW" LIGHT APPEARED AND THE DRIVETRAIN DISENGAGED PREVENTING DRIVE OR REVERSE FROM WORKING. LUCKILY I WAS ABLE TO ROLL THE CAR BACK TO THE PARKING SPACE SAFELY. I REPEATED THIS PROCESS SEVERAL TIMES AND EVERY TIME THE DRIVETRAIN DISENGAGED WITHIN ABOUT 3 TO 5 SECONDS PREVENTING ANY FORWARD OR REVERSE MOVEMENT. HAD THIS HAPPENED ON A HIGHWAY I JUST DROVE IT COULD HAVE CAUSED A LIFE THREATENING ACCIDENT. LOCKED AND LEFT THE CAR SIT FOR 5 HOURS. CAME BACK TO THE CAR AND IT WORKED NORMALLY FOR A 1 HOUR DRIVE HOME. CALLED DEALERSHIP AND SCHEDULED DIAGNOSTIC. A SECOND ISSUE THAT MAY OR MAY NOT BE RELATED OCCURRED AFTER AN OIL CHANGE AND REPLACEMENT OF A PURGE VALUE ASSEMBLY 1 MONTH AGO. THE ISSUE THAT STARTED IS THE ENGINE ENGAGES REGARDLESS OF THE VEHICLE MODE OR OPERATION. EVEN WHEN SET TO FULL ELECTRIC AND PARKED WITH NO ACCESSORIES RUNNING, THE MOTOR TURNS ON AT A HIGH IDLE AND REMAINS ON. A FIRMWARE UPDATE PARTIALLY RESOLVED THE MOTOR RUNNING CONSTANTLY AS NOW IT RUNS A LITTLE MORE THAN 50% OF THE TIME FOR NO REASON AND AT A HIGH IDLE. THERE WERE NO ISSUES DURING THE 10 MONTHS PRIOR TO NEEDING THE PURGE VALVE ASSEMBLY AND SUBSEQUENT ISSUES APPEARING. *TR
Electrical system, Engine, Fuel/propulsion system, May 28, 2014
ENGINE LIGHT WENT ON. BROUGHT CAR TO FORD. DIAGNOSTIC TESTING SHOWED PROBLEM TO BE W/ THE FUEL SYSTEM. SINCE FIRST NOTED BACK IN OCTOBER 2013, LIGHT WOULD COME ON MULTIPLE TIMES AND ASSOCIATED W/ FUELING THE CAR W/ GAS. WENT ON FORD'S WEB FORUM SITE AND HAVE SEEN OTHER 2013 FUSION OWNERS W/ THE SAME PROBLEM. FORD STATED THEY WOULD CHANGE THE ENTIRE FUEL SYSTEM IF THE LIGHT WERE TO COME ON AGAIN. WE WILL BRING BACK THE CAR TO FORD NEXT WEEK FOR SERVICE TO TAKE CARE OF THE PROBLEM. *TR
Equipment adaptive/mobility, Electronic stability control (ESC), Fuel/propulsion system, Apr 20, 2014
WAS PULLING ONTO A MAIN ROAD TURNING LEFT OUT OF A PARKING LOT. SPEED WAS ROUGHLY 5 MPH. RECEIVED AN ERROR LIGHT, SYSTEM SAID LOSS OF ADVANCETRAC, THEN SUBSEQUENTLY MULTIPLE ERROR LIGHTS APPEARED ON THE DASH (WRENCH, CHECK ENGINE LIGHT, TRACTION CONTROL LIGHTS). MADE IT INTO THE MEDIAN. VEHICLE WAS STILL "RUNNING", SO I ATTEMPTED TO ACCELERATE INTO THE MAIN ROAD. THERE WAS NO RESPONSE FROM THE VEHICLE WHEN THE ACCELERATOR PEDAL WAS PRESSED, SO I LET UP TO COAST. THE VEHICLE THEN ACCELERATED GENTLY ON IT'S OWN. I MERGED INTO THE LANE, AND LET THE VEHICLE ACCELERATE ON IT'S OWN UP TO SPEED. IT GOT UP TO 40MPH BEFORE I HIT THE BRAKES TO BRING THE VEHICLE TO A STOP. I CAME TO A RED LIGHT. WHILE I WAS SITTING THERE, I TRIED PUTTING THE VEHICLE INTO PARK AND BACK INTO DRIVE. IT DIDN'T SEEM TO MAKE ANY DIFFERENCE. FROM THERE, THE LIGHT TURNED GREEN, AND WHEN I TOOK MY FOOT OFF THE BRAKE THE VEHICLE BEGAN TO ACCELERATE AGAIN ON IT'S OWN. AGAIN, IT ACCELERATED ON IT'S OWN UP TO 40MPH BEFORE I HAD TO SUPPRESS THE ACCELERATION WITH THE BRAKE. AT NO POINT DID THE ACCELERATOR PEDAL RESPOND TO ANY PRESSING. I NAVIGATED INTO A PARKING LOT WHERE I SUBSEQUENTLY TURNED OFF THE VEHICLE AND TURNED IT BACK ON. THE WARNING LIGHTS HAD NOT CHANGED, BUT THE VEHICLE WAS DRIVABLE. I THEN WENT STRAIGHT TO THE NEAREST FORD DEALERSHIP WHERE THEY RAN THE 14-0020 TSB WHICH SUPPOSEDLY FIXED THE PROBLEM. *TR
Vehicle speed control, Electronic stability control (ESC), Engine, Fuel/propulsion system, Jan 24, 2014
I PULLED OUT OF DRIVEWAY AND ONTO HIGHWAY WHEN MULTIPLE WARNING LIGHTS CAME ON DASHBOARD. PRESSED ON GAS PEDAL AND CAR WOULD NOT MOVE. RELEASED GAS PEDAL AND VEHICLE STARTED TO ACCELERATE ON ITS OWN, REACHING SPEEDS IN EXCESS OF 45MPH. THE CAR WAS TURNED OFF AND BACK ON, AND CONTINUED SHOWING THE SYMPTOMS OF NOT MOVING WHEN GAS PEDAL WAS PRESSED, BUT WOULD STILL ACCELERATE ON ITS OWN WHEN NO PEDALS WERE PRESSED. *TR
Vehicle speed control, Fuel/propulsion system, Nov 15, 2013
WHILE DRIVING IN MODERATE AFTERNOON TRAFFIC, WITHOUT WARNING THE ACCELERATOR PEDAL BECAME UNRESPONSIVE. A WARNING CHIME SOUNDED AND A "STOP SAFELY NOW" MESSAGE APPEARED ON THE RIGHT SIDE OF THE INSTRUMENT CLUSTER; THE VEHICLE EFFECTIVELY STALLED. AFTER PULLING ONTO THE SHOULDER, THE VEHICLE WAS COMPLETELY TURNED OFF AND RESTARTED. THE TRIP CONTINUED WITHOUT INCIDENT. SINCE THEN THE VEHICLE HAS RANDOMLY STALLED, WITHOUT WARNING SIX ADDITIONAL TIMES IN VARIOUS LOCATIONS AT VARIOUS SPEEDS. THE VEHICLE DID NOT RESTART AFTER THE LAST STALL AND HAD TO BE TOWED IN FOR SERVICE. IT HAS BEEN IN FOR REPAIRS RELATED TO THIS ISSUE ON THREE OCCASIONS OVER THE COURSE OF 4 MONTHS FOR A TOTAL OF 29 DAYS. ON ONE OCCASION, WHILE IN FOR SERVICE, THE DEALER INFORMED THE OWNER THAT THE VEHICLE ALSO STALLED WHILE BEING ROAD TESTED AND HAD TO BE TOWED BACK. THE DEALER HAS UPDATED VARIOUS SOFTWARE MODULES AND REPLACED A GATEWAY MODULE, HIGH VOLTAGE CABLE AND BATTERY CONTROLLER. THE VEHICLE IS CURRENTLY LESS THAN 11 MONTHS OLD WITH 6850 MILES. THIS HAS BEEN A SERIOUS AND PERSISTENT SAFETY ISSUE. FORD HAS DECLINED A REQUESTED VEHICLE EXCHANGE. AS A RESULT, THIS POTENTIALLY UNSAFE CAR IS CURRENTLY BACK ON THE ROAD WITH AN OWNER THAT NO LONGER HAS ANY CONFIDENCE IN IT AND FRIENDS AND FAMILY THAT RECOIL AT THE THOUGHT OF BEING DRIVEN IN IT. *TR
Fuel/propulsion system, Oct 10, 2013
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.
Other or unspecified, Equipment adaptive/mobility, Fuel/propulsion system, Sep 25, 2013
1. LANE KEEPING DEPARTURE SYSTEM PRESENTS A DANGER TO CYCLISTS & PEDESTRIANS. NOW THAT I AM AWARE, I TURN THE SYSTEM OFF; HOWEVER, THE STEERING WHEEL PUTS UP A GOOD FIGHT WHEN I TRIED TO PROVIDE THE CYCLISTS ROOM--AN UNNECESSARY ISSUE THAT COULD OF CAUSED SERIOUS BODILY HARM OR DEATH. 2. THE VEHICLE DOES NOT GET THE MPG AS PROMISED ON THE STICKER: A GREAT DEAL OF UNNECESSARY MONEY WAS LOST. 3. THE ELECTRICAL A/C UNIT NO LONGER GENERATES COLD AIR, BUT THE FAN STILL RUNS.
Fuel/propulsion system, Sep 11, 2013
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT IN JULY OF 2103, SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE ). THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR REPAIR BUT THEY STATED THAT THEY DID NOT HAVE THE PARTS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT SHE WAS NOT SATISFIED WITH THE AMOUNT OF TIME IT TOOK TO HAVE THE PARTS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.