2013 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,956 owner complaints filed for this model year. This is the 4th highest complaint count among 15 Fusion model years with reports.
Of the 2013 reports, 65 involved a crash and 95 involved a fire. 55 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
SteeringMay 31, 2013
Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. If the clip is missing, components inside the steering gear may become dislodged inside the gear assembly.
This could result in impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear, free of charge. The recall began on June 17, 2013. Ford's recall number is 13S06. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V232000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Exterior lighting, headlightsNov 30, 2012
Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may not have had the low beam headlamp projector coating properly cured during its manufacturing process.
An improperly cured projector coating will become hazy through operation, over time, reducing the brightness of the low-beam lamp. This may decrease driver visibility and increase the risk of a vehicle crash.
Ford will notify owners, and dealers will replace the headlamp assembly. The recall began on December 18, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V553000 on NHTSA.gov
Representative owner complaints: power train
315 reports, newest first. Show all
Power train, Feb 4, 2019
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AND ATTEMPTING TO SHIFT GEARS, THE SHIFTER FAILED. THE CONTACT STATED THAT THE INSTRUMENT PANEL DISPLAYED (P), WHICH MEANT THE GEAR WAS IN PARK. THE VEHICLE BEGAN TO ROLL FORWARD AND THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP IT FROM MOVING FORWARD. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S RESIDENCE AND UNLOCKED THE SHIFTER. THE VEHICLE WAS ABLE TO BE DRIVEN AGAIN, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SAN TAN FORD (1429 E MOTORPLEX LOOP, GILBERT, AZ 85297, (480) 821-3200) WHERE IT WAS DIAGNOSED THAT THE SHIFTING CABLE BUSHING NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Power train, Electrical system, Service brakes, Feb 4, 2019
TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. WHILE OPERATING THE VEHICLE, THE ADVANCETRAK, POWER TRAIN, UP HILL ASSISTANCE, AND STOP DRIVING WARNING INDICATORS ILLUMINATED. AFTER TURNING THE VEHICLE OFF AND BACK ON, IT ACCELERATED TO 35 MPH ON ITS OWN AND WOULD NOT EXCEED THAT SPEED. DURING THE FAILURE, THE BRAKES DID NOT OPERATE PROPERLY AND FAILED TO IMMEDIATELY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO FORD AUTONATION TORRANCE(3111 PACIFIC COAST HWY, TORRANCE, CA) WHERE IT WAS DIAGNOSED THAT THE AFTERMARKET SECURITY SYSTEM CAUSED THE FAILURES. AFTER REMOVING THE SECURITY SYSTEM FROM THE VEHICLE, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 35,000.
Power train, Feb 1, 2019
ARRIVED HOME PLACED MY CAR ON PARK AND WHEN I LIFTED MY FOOT OFF THE BREAK THE VEHICLE KEPT DRIVING FORWARD HITTING A SNOW BANK. PUT MY FOOT ON BREAK AND TURNED OFF THE VEHICLE. TRIED TO START THE CAR BUT IT SAYS "TRANSMISSION NOT ON PARK" ON DASH. CAR WILL NOT START. FOR SAFETY I SET PARKING BREAK. CONTACTED FOR DUE TO RECALL # 18S20 AND WAS ADVISED THAT ACCORDING TO MY VIN # THE RECALL DOES NOT APPLY TO MY VEHICLE. EXACTLY WHAT THE RECALL DESCRIBES IS WHAT HAS HAPPENED TO MY VEHICLE. I HAVE NO OTHER TRANSPORTATION. THIS IS A VERY UNSAFE SITUATION.
Power train, Jan 10, 2019
I WAS ON A CITY STREET. I WAS SHIFTING FROM DRIVE TO REVERSE AND THE CAR KEPT ROLLING FORWARD. EVEN WHEN I SHIFT TO WHAT THOUGHT WAS PARK AND TURNED THE CAR OFF AND TRY TO START AGAIN THE DASH READ CAR NOT IN PARK. I HAD SOMEONE COME TO HELP ME AND FOUND THE BUSHING TO THE SHIFT CABLE SNAPPED. SO HE PLACED A TUBE IN THE HOLE WHERE THE BUSHING WAS TO HOLD IT PLACE TO SHIFT AND GOT ME BAT HOME TO PA. I WENT TO THE FORD DEALER WHO SAID IT WOULD COST $500.00 TO FIX. I CHECKED ONLINE AND THERE IS A RECALL FOR THIS EXACT PROBLEM BUT NOT MY VIN# WHY NOT THIS IS THE SAME PROBLEM AS RECALL# 18S20.
Power train, Jan 9, 2019
TL* THE CONTACT OWNS A 2013 FORD FUSION ENERGI. WHILE DRIVING VARIOUS SPEEDS, A CONTINUOUS LOUD HUMMING NOISE WAS DETECTED COMING FROM THE VEHICLE. AN INDEPENDENT MECHANIC DIAGNOSED THAT A PART WITHIN THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 90,504.
Power train, Jan 9, 2019
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE CONTACT ATTEMPTED TO PULL OUT OF A PARKING SPACE, THE VEHICLE WAS SHIFTED INTO DRIVE, BUT DID NOT ENGAGE. THE CONTACT STATED THAT THE GEAR SHIFTER FELT LOOSE AS IF IT WERE DISCONNECTED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SHIFTER CABLE FAILED AND NEEDED REPLACEMENT. THE MECHANIC PERFORMED A TEMPORARY REMEDY, BUT THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Power train, Jan 8, 2019
MY 2013 FORD FUSIONS AUTOMATIC STEERING CABLE BUSHING FELL OUT WHILE I WAS IN LINE AT THE BANK. I WAS UNABLE TO MOVE MY VEHICLE AND HAD IT TOWED. WE LOOKED AT RECALLS ON 1/7/2019 AND FOUND A RECALL BUT NOT SPECIFIC TO MY VIN NUMBER. HOW CAN THE SAME THING HAPPEN TO MY VEHICLE AND NOT BE COVERED UNDER A RECALL? I WAS IN DANGER AND HAD TO USE MY PARKING BRAKE IMMEDIATELY WHEN I THOUGHT MY CAR WAS IN PARK.
Power train, Jan 7, 2019
I PUT MY CAR IN PARK AND IT GOT STUCK AND ON THE SPEEDOMETER IT IS SAYING MY CAR IS IN REVERSE. I HAD TO PUT ON THE EMERGENCY BRAKE TO STOP THE CAR FROM ROLLING BACK
Power train, Dec 17, 2018
TL* THE CONTACT OWNS A 2013 FORD FUSION. AFTER THE CONTACT PLACED THE VEHICLE IN PARK, IT BEGAN TO ROLL FORWARD AND THE GEAR BECAME STUCK AND WOULD NOT MOVE AT ALL. THE CONTACT HAD TO PLACE A HAIR PIN IN THE GEAR SHIFTER AND BUSHING IN AN ATTEMPT TO STOP THE VEHICLE. THE VEHICLE DID NOT STOP AND THE EMERGENCY BRAKE HAD TO BE APPLIED. THE BUSHING HAD ALSO RUSTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED LAKELAND AUTO MALL (1430 W MEMORIAL BLVD, LAKELAND, FL 33815, (863) 682-1100), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 106,000.
Power train, Dec 17, 2018
ON 12/15/2018 I WENT TO REVERSE OUT OF MY GARAGE ONCE I WAS OUT I PUT THE CAR INTO DRIVE AND STEPPED ON THE GAS ONLY TO HAVE MY CAR CONTINUE TO GO IN REVERSE. I HIT THE BRAKES AND PUT THE CAR IN PARK. I TRIED MOVING THE SHIFTER TO OTHER GEARS AND YOU COULD TELL THE SHIFTER WAS LOOSE, IT WAS NOT ENGAGING IN ANY GEAR OTHER THAN PARK. I HAD MY CAR TOWED AND THE REPAIR PLACE TOLD ME THAT THE SHIFTER CABLE WAS BROKEN. SINCE THIS HAPPENED OVER THE WEEKEND I HAD TIME TO GOOGLE THIS ISSUE AND FIND THAT THERE WAS A RECALL BUT MY VIN NUMBER WAS NOT A PART OF THAT. ITS A SHAME THAT THIS RECALL DOESN'T COUNT FOR MORE VEHICLES. ITS A COMPLETE DEFECT ON FORDS PART AND ITS NOT A CHEAP REPAIR.
Power train, Fuel/propulsion system, Dec 12, 2018
TL* THE CONTACT OWNS A 2013 FORD FUSION ENERGI. WHILE THE VEHICLE WAS STOPPED IN A PARKING LOT, THE STOP SAFELY NOW WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO LATROBE FORD (LOCATED AT 1595 MISSION RD, LATROBE, PA 15650, (724) 537-7723) WHERE IT WAS DIAGNOSED THAT THE TRANS INVERTER CONTROL MODULE NEEDED TO BE REPLACED DUE TO A SHORT CIRCUIT IN THE TRANSMISSION. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. *TT*JB
Power train, Dec 7, 2018
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE ACCELERATING FROM A STOP, THE CONTACT PROCEEDED TO DRIVE FORWARD AND THE VEHICLE BEGAN TO COAST SLOWLY. THE VEHICLE JERKED AND THEN STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TOWED TO AUTONATION FORD (4355 JONESBORO RD, UNION CITY, GA 30291, (770) 674-6075). THE DEALER DIAGNOSED THAT THE CLUTCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000. *DT*JB CONSUMER TRADED THE CAR IN DUE TO SAFETY ISSUES.*JB
Power train, Dec 7, 2018
BUSHING CONNECTING TRANSMISSION CABLE TO THE GEAR SHIFTER FAILED.
Steering, Power train, Engine, Dec 6, 2018
WELL I NOTICED PROBLEMS WITH MY CAR MAYBE A MONTH AFTER I GOT THE CAR TOOK IT BACK TO THE DEALER SHIP THEY DIDNT SEE ANY PROBLEMS BUT IM HAVING TRANSMISSION PROBLEMS, PROBLEMS WITH THE STEERING, I HAVE HAD A COOLANT PROBLEM FIXED ALREADY. THE SHOCKS WENT OUT ON THE CARE WITHIN LESS THAN A YEAR. HAVING PROBLEMS WITH THE FUELING SYSTEM. ALSO HAVING PROBLEMS WITH THE LEFT LIGHT SYSTEM. THEY HAVE ONLY TO RECALLS WITH MY VIN NUMBER OF THINGS THAT I HAD ALREADY GOTTEN FIXED. SO IM REALLY CONCERNED ABOUT THE ISSUES THAT ARE GOING ON WITH MY CAR AND FEEL THAT IT REALLY NEED TO BE ADDRESSED. EVERY THING THAT HAS HAPPEND IS WHILE THE CAR IS IN MOTION.
Suspension, Power train, Dec 6, 2018
VEHICLE WAS PARKED OFF ROAD ON A DIRT SLOPED PART OF LAND. BRAKE WAS DEPRESSED AND VEHICLE'S TRANSMISSION WAS PLACED IN PARK, ALTHOUGH THE P INDICATOR ON THE DASH DID NOT ILLUMINATE. UPON RELEASING THE BRAKE, THE VEHICLE SLOWLY BEGAN ROLLING IN REVERSE. I DEPRESSED THE BRAKE PEDAL A AGAIN AND UPON LETTING GO THE VEHICLE CONTINUED TO ROLL BACKWARDS. I ENGAGRED THE PARKING BRAKE IN WHICH THE VEHICLE STAYED IN PLACE. I TRIED TO START THE CAR, BUT ENGINE WOULD NOT TURNOVER. I POPPED THE HOOD TO LOOK FOR ANY PROBLEMS AND FOUND THE TRAMISSION LINKAGE COMPLETELY OFF TRAMISSION. I MANUALLY TURNED THE TRANSMISSION SELECTOR ALL THE WAY FORDWARD TO PARK, RESULTING IN THE DASH P (PARK) ILLUMINATING. I THE SET THE LINKAGE BACK ON THE SELECTOR AND ZIPTIED THE LINKAGE AND SELECTOR TOGETHER TO MAKE IT HOME.
Power train, Dec 3, 2018
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE GEAR WAS STUCK IN THE NEUTRAL POSITION. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO KEEP THE VEHICLE FROM ROLLING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER (GRAHAM AUTOMALL CHEVROLET, 1515 W 4TH ST, MANSFIELD, OH) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 88,000.
Steering, Power train, Wheels, Nov 27, 2018
VEHICLE SEEMS TO HAVE A HUMMING THUMPING NOISE AND VIBRATION WHEN RAN ON SPEEDS OVER 40 MPH. INITIALLY I THOUGHT THE TIRES HAD GONE BAD, AND IREPLACED ALL FOUR OF THEM AS WELL AS THE LUG NUTS DUE TO SWELLING AND GOT THE VEHICLE REALIGNED AT A GOOD YEAR SERVICE CENTER. AFTER THE PROCESS WAS COMPLETED I DROVE AND CAR AND THE SAME NOICE AS WELL AS VIBRATION PERSISTED. IT CAN BE FELT ON THE DRIVERS SIDE ON THE FLOOR AS WELL AS THE BREAK AND GAS PEDAL AT TIMES. TSB 16-0105 HIGHLIGHTS THE ISSUE, BUT ONLY FOR HYBRID ELECTRIC MODELS.
Power train, Nov 27, 2018
TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. THE CONTACT STATED THAT THE TRANSMISSION MADE A WHINING SOUND WHEN TRAVELING AT LOWER SPEEDS. THE VEHICLE WAS TAKEN TO PLAZA FORD (1701 BEL AIR RD, BEL AIR, MD 21014, (410) 838-3100) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE REPAIR WOULD COST $7,500. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 128,000. *TT CONSUMER STATED TRANSMISSION NEEDS TO BE REPLACED. *JB
Power train, Nov 23, 2018
FORD SHIFTER CABLE BUSHING RECALL MY FORD FUSION SE WAS MANUFACTURED AT THE HERMOSILLO STAMPING AND ASSEMBLY PLANT ON JANUARY 10, 2013 - 4 MONTHS BEFORE THE ACTIVE RECALL APPLIES TO THE SHIFTER CABLE BUSHING ON MAY 15, 2013. MY BUSHING CAME OFF AND IS FORD IS CLAIMING AS IT IS JUST OUTSIDE THE RECALL WINDOW, IT IS A COMPLETELY NON-RECALL RELATED $500 REPAIR. I DISCOVERED THE ISSUE WHEN PUTTING THE VEHICLE INTO PARK ON THE SIDE OF THE ROAD (PARALLEL PARKING) AND THE VEHICLE STAYED IN REVERSE. I HAD TO TURN OFF THE VEHICLE, APPLY THE PARKING BRAKE, AND, BY HAND, REACH DOWN TO THE TRANSMISSION TO PUT THE VEHICLE BACK INTO PARK.
Power train, Nov 21, 2018
FORD CURRENTLY HAS A RECALL ON 2013 FUSIONS (RECALL 18S20) THIS INVOLVES THE BUSHING ON THE SHIFT LEVER CABLE BUSHING TO DETACH FROM THE TRANSMISSION, PREVENTING THE VEHICLE FROM BEING SECURELY IN THE PARK POSITION AND THE CAR TO ROLL. THIS OCCURRED TO MY 2013 FUSION ON 11/17/18 LEAVING ME STRANDED WITH THE VEHICLE IN THE REPAIR SHOP NOW. FORD WILL NOT HONOR THE REPAIR SAYING MY VEHICLE IS NOT PART OF THE SAFETY RECALL AND I HAVE TO PAY OUT OF POCKET THOUGH THIS RECALL IS FOR 2013 FUSIONS.
Power train, Nov 20, 2018
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHEN THE GEAR SHIFTER WAS PLACED IN PARK, THE TRANSMISSION WAS STILL ENGAGED. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO ROLL FORWARD. CORWIN FORD OF SPRINGFIELD (LOCATED AT 3241 S GLENSTONE AVE, SPRINGFIELD, MO 65804, (417) 883-4330) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
Power train, Nov 19, 2018
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 25 MPH, THE CONTACT STOPPED AND PLACED THE VEHICLE INTO PARK, BUT IT MOVED BACKWARDS. THE CONTACT STATED THAT THE GEAR SHIFTER SEIZED AND WAS UNABLE TO SHIFT OUT OF PARK. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Power train, Nov 6, 2018
UPON PULLING INTO A PARKING SPOT I ATTEMPTED TO SHIFT MY CAR INTO PARK AND THE SHIFTER BECOME HARD AND IMMOVABLE. I HAD TO USE THE PARKING BRAKE, AND WAS EVENTUALLY TOWED TO A LOCAL MECHANIC TO HAVE THE GEAR SHIFT CONTROL CABLE REPLACED FOR THE GEAR SHIFTER TO WORK AGAIN. *TR
Power train, Nov 5, 2018
TRANSMISSION JUST WENT OUT, IT WILL REV UP BUT NOT HO INTO GEAR. IT WAS IN MOTION AND WHEN IT WAS SLOWING DOWN IT DIDNT DOWN SHIFT AND JUST STOPPED MOVING.
Power train, Latches/locks/linkages, Engine, Nov 5, 2018
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS AT A COMPLETE STOP, IT FAILED TO ACCELERATE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE ONTO THE ROAD SHOULDER WITH THE ASSISTANCE OF A POLICE OFFICER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT THE GEAR SHIFT FAILED AND DID NOT ENGAGE INTO DRIVE, PARK, REVERSE, OR NEUTRAL. THE CONTACT ALSO STATED THAT BOTH REAR DOORS AND THE FRONT PASSENGER DOOR FAILED TO LATCH. ALSO, THE ENGINE RESERVE HOSE FAILED AND CAUSED THE ENGINE TO OVERHEAT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO REPLACED THE DOOR LATCHES AND THE ENGINE HOSE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES) AND NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER DID NOT ASSIST WITH THE REPAIRS. THE GEAR SHIFT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.