2013 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,956 owner complaints filed for this model year. This is the 4th highest complaint count among 15 Fusion model years with reports.
Of the 2013 reports, 65 involved a crash and 95 involved a fire. 55 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
SteeringMay 31, 2013
Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. If the clip is missing, components inside the steering gear may become dislodged inside the gear assembly.
This could result in impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear, free of charge. The recall began on June 17, 2013. Ford's recall number is 13S06. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V232000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Exterior lighting, headlightsNov 30, 2012
Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may not have had the low beam headlamp projector coating properly cured during its manufacturing process.
An improperly cured projector coating will become hazy through operation, over time, reducing the brightness of the low-beam lamp. This may decrease driver visibility and increase the risk of a vehicle crash.
Ford will notify owners, and dealers will replace the headlamp assembly. The recall began on December 18, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V553000 on NHTSA.gov
Representative owner complaints: steering
418 reports, newest first. Show all
Steering, Power train, Vehicle speed control, Jan 25, 2018
MY 2013 FORD FUSION TITANIUMTRANSMISSION WENT OUT AT 80K. I WAS INFORMED BY THE DEALER THAT, "UPON TEARDOWN FOUND TRANSMISSION CASE CRACKED AND METAL IN TRANSMISSION." HERE IS THE LETTER DESCRIBING THE SITUATION THAT I SENT TO THE FORD DEALER AFTER MANY CALLS WITH FORD MANUFACTURE: I WOULD REALLY APPRECIATE YOUR ASSISTANCE IN DEALING WITH MY TRANSMISSION REPAIR, STEERING TEMPORARY LOCKING, AND CHECK ENGINE LIGHT ISSUES WITH MY 2013 FORD FUSION. ON DECEMBER 24, 2017, I STARTED MY CAR AFTER TAKING MY OLDEST SON TO GET HIS HAIRCUT, WHEN MY FORD FUSION STARTED TO JERK, LOSE POWER, AND STEERING LOCKED WHEN WE ATTEMPTED TO DRIVE AWAY FROM THE PARKING LOT. I WAS REALLY DISAPPOINTED THAT MY CAR, AT SUCH A YOUNG AGE, STARTED TO ACT UP, BUT SOMEWHAT GRATEFUL IT HAPPENED PRIOR TO LEAVING TOWN ON DECEMBER 26TH. MY CAR HAS BEEN AT THE DEALERSHIP SINCE DECEMBER 26TH, AND I WAS FINALLY INFORMED OF THE HEFTY COST OF THE REPAIRS THIS WEEK (25 DAYS LATER), FOR A NEW TRANSMISSION. AS YOU MAY UNDERSTAND, THIS IS VERY DISCOURAGING BECAUSE I ONLY NEED NINE MORE PAYMENTS TO PAY OFF THE CAR AND DON'T UNDERSTAND WHY THE TRANSMISSION SUDDENLY GIVES OUT AND THE STEERING TEMPORARILY LOCKS BEFORE PAYING OFF THE CAR. I'M PERPLEXED BY THE DENIAL FROM THE FORD MANUFACTURE COMPANY TO ASSIST IN THIS MATTER SINCE THIS IS A TRANSMISSION PRODUCT ISSUE. PLEASE EXPLAIN, BECAUSE I HAVE SEVERAL CONCERNS: IS THIS THE TYPICAL SHELF LIFE OF A 2013 FORD FUSION TRANSMISSION? IF NOT, THEN IT WOULD APPEAR TO BE A MANUFACTURE DEFECT. IF SO, THEN THE TRANSMISSION AND PRODUCT OF THIS MAKE AND MODEL IS NOT OF GOOD QUALITY. IS THE DAMAGE FROM A CRACKED TRANSMISSION OR THE GEARS ARE DEFAULTING TO 5TH GEAR OR BOTH? WE WOULD REALLY APPRECIATE YOU LOOKING INTO THIS MATTER AND ASSIST WITH PAYING THE COSTS OF THE TRANSMISSION MALFUNCTION. WHAT OTHER SOLUTIONS OR RECOMMENDATIONS DO YOU HAVE AVAILABLE?
Steering, Jan 9, 2018
STARED VEHICLE UP, PARKED AT AN IDLE EPAS (ELECTRIC POWER STEERING) FAILED SENDING A MESSAGE ACROSS THE INSTRUMENT CLUSTER AND MAKING IT DIFFICULT TO DRIVE AS THE STEERING WAS INCREDIBLY DIFFICULT TO TURN. SET CODE C200B FOR STEERING SHAFT TORQUE SENSOR WHICH IS THE SAME FAULT THAT THE PREVIOUS FUSION MODEL HAD A RECALL FOR. REPLACED ENTIRE STEERING RACK DUE TO MALFUNCTIONING SENSOR.
Steering, Jan 2, 2018
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 65 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THAT THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE CONTACT'S BROTHER-IN-LAW DROVE THE VEHICLE TO THE DEALER (DEACON JONES FORD-LINCOLN, 3301 MCLAIN ST, GOLDSBORO, NC 27534) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY, THE FOUR BOLTS AND NUTS FROM THE STEERING, AND THE POWER STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 46,223.
Steering, Dec 26, 2017
REVERSING THE CAR OUT OF MY GARAGE I NOTICED THE STEERING WHEEL WAS VERY DIFFICULT TO TURN AND THE "STEERING ASSIST FAULT" MESSAGE CAME UP ON THE DASH. CAR IS STILL DRIVEABLE, BUT VERY DIFFICULT TO TURN STEERING WHEEL AT LOW SPEEDS. I TOOK THE CAR TO THE FORD DEALER. THEY SAY THEY CARRIED OUT THE RECALL AFFECTING THE STEERING SAFETY BOLTS FROM 2015 (15S14) AND THAT THIS IS A NEW PROBLEM. THEY SAY I NEED A NEW STEERING GEAR/RACK. IT LOOKS LIKE A LOT OF PEOPLE ARE EXPERIENCING THE SAME ISSUE. I'M LUCKY I WAS JUST REVERSING OUT OF MY GARAGE AND NOT DRIVING AT SPEED WHEN THE STEERING ASSIST FAILED. THAT WOULD HAVE BEEN VERY DANGEROUS.
Steering, Dec 24, 2017
WE HAVE BEEN HAVING STEERING PROMBLEMS SINCE OCTOBER OF 2017 HAD THE CAR REPORTED ON OCT 10 TH OF 2017 TO SOUHTERN AUTO WORLD OF MYRTLE BEACH SOUTH CAROLINA THEY ATTEMPTED TO FIX THIS PROMBLEM THEY KEPT THE CAR FOR A FEW DAYS AND THIS PROMBLEM OCCURED AGAIN WE THEN CALLED TO MY INSURANCE COMPANY TO HAVE THE CAR TOWED IT THEN HAD THE SAME PROMBLEM IT WAS NOT STEERABLE IT WAS TOWED AROUND A WK LATER AFTER THE 10TH BACK TO SOUTHERN AUTO WORLD THEY KEPT THE CAR FOR ABOUT A WK THEY WERE HAVING A TIME TRYING TO GET THE PART ORDERED WELL AROUND THE END OF NOVEMBER IT WENT OUT AGAIN WE TOOK THE CAR BACK THE FIRST WEEK OF DEC TODAY IS DEC 24TH CHRISTMAS EVE WE JUST GOT THE CAR BACK ON DEC 23RD THE POWER STEERING WENT OUT EACH TIME WHILE DRIVING ON MAJOR HWYS I WILL BE FILING SUIT ITS VERY DANGEROUS TO TRY TO TURN A CAR WITH BEING ABLE TO STEER TO GET OUT OF HARMS WAY WITH TWO SMALL CHILDREN AND MY SPOUSE AND I I AM NOT FOR RECALLS ON CAR THAT ENDANGER PEOPLE NOW WE ARE OUT OF A VECHICLE FOR THE HOLIDAYS ....
Steering, Dec 15, 2017
LOSS OF STEERING. STEERING GEAR FAILED AT 51,536 MILES. VEHICLE WAS PARKED IN GARAGE. TURNED THE VEHICLE ON AND THERE WAS A MESSAGE INDICATING A PROBLEM AND THE STEERING WHEEL WOULD NOT TURN. COMPLETELY LOSING STEERING WHEEL AT SUCH LOW MILEAGE IS DEEP CAUSE FOR CONCERN FOR A VEHICLE THAT IS 5 YEARS OLD.
Steering, Dec 14, 2017
I WAS ON MY WAY TO WORK. I WAS ON HWY 109 GOING 45 MPH. I WAS ABOUT FOUR MILES FROM MY WORK AND SUDDENLY MY POWER STEERING WAS NOT WORKING THE WHEEL WAS VERY HARD TO MOVE. I COULD BARELY GET IT TO MY JOB. I MADE IT THERE AND TURNED OFF MY CAR. I STARTED IT BACK UP TO SEE IF THAT WOULD FIX THE PROBLEM THE A WARNING LIGHT POPPED UP THAT SAID POWER STEERING ASSIST FAULT. I STILL HAD NO POWER STEERING. I CALLED THE DEALERSHIP THEY CAME AND GOT MY CAR BECAUSE THERE WAS A RECALL ON THE EPS BOLTS. THEY CALLED ME THE NEXT DAY AND SAID THAT WASNT THE PROBLEM THAT I NEEDED MY STEERING RACK REPLACED. I DID SOME RESEARCH AND MY CAR HAD NO SYMPTOMS OF THE STEERING RACK BEING BAD. THE WHEEL DIDNT SHAKE AND IT WASN'T HARD TO STEER OR KEEP MY CAR IN THE LANE . I CAN NOT UNDERSTAND HOW IT COULD JUST GO OUT WITH OUT WARNING. IT IS A VERY DANGEROUS PROBLEM AND I BELIEVE FORD SHOULD BE ACCOUNTABLE. WJY ISNT THOS A RECALL. IVE READ MULTIPLE COMPLAINTS FOR THE SAME ISSUE. WHAT WOULD HAVE BEEN THE SOLUTION IF I WOULD HAVE WRECKED AND BEEN INJURED OR IF MY SPECIAL NEEDA CHILD WAS IN THE CAR AND I WRECKED. SOMETHING NEEDA TO BE DONE
Steering, Dec 12, 2017
FAILURE OF STEERING MECHANISM - ELECTRICAL. NOTICE POPPED UP WHILE DRIVING AND WITH NO APPARENT ISSUES. THEN AFTER STOPPING AND RESTARTING THE CAR WOULD NOT TURN RT OR LT. DEALER SAYS THIS IS NOT COVERED BY RECALL IN 2015 WHICH ALSO INCLUDES THIS YR MODEL.
Steering, Dec 11, 2017
POWER STEERING ASSISTANT LIGHT COMES ON AND POWER STEERING DOES NOT WORK. THERE IS RECALLS ON OTHER 2013 FORD FUSIONS FOR STEERING ISSUES BUT NOT ON MINE. THIS COULD HAVE CAUSED ME A SERIOUS ACCIDENT HAD I BEEN NOT JUST PULLING OUT OF MY DRIVE WAY AND ACTUALLY ON THE FREEWAY
Steering, Dec 5, 2017
I USUALLY DRIVE LOCAL ROADS (MAX SPEED 45). THIS MORNING, WHILE DRIVING AT 65 MPH ON INTERSTATE 84, I FELT VIBRATION IN THE STEERING WHEEL. I THOUGHT IT WAS THE NEW TIRES I HAD PURCHASED 2 WEEKS AGO. WHEN I GOT HOME, I NOTICED THAT THE STEERING WHEEL WOBBLED ON THE STEERING COLUMN. I BROUGHT MY CAR TO THE DEALER AND THE TECH TIGHTENED THE BOLT THAT ATTACHED THE STEERING WHEEL TO THE COLUMN. $95.39! THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE. THE FIRST TIME WAS APPROX. 2 YEARS AGO WHEN ONE OF THE SERVICE TECHS TIGHTENED THE SAME BOLT. (MIKE FEDORSIN) HE DIDN'T CHARGE ME THAT TIME AND THERE WAS NO BILL (STILL UNDER BUMPER TO BUMPER WARRANTY).
Steering, Nov 30, 2017
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHETHER THE VEHICLE WAS STATIONARY OR DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WOULD BECOME LOOSE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
Steering, Nov 28, 2017
STEERING WHEEL ON MY 2013 FORD FUSION IS LOOSE. FEELS AS IF THE BOLTS HOLDING THE STEERING WHEEL ARE LOOSE AND THE SITUATION IS GETTING WORSE.FIRST NOTICED IS IN THE STATIONARY POSITION BUT NOW MOVES EVEN WHEN DRIVING.
Steering, Nov 22, 2017
I TURNED MY STEERING WHEEL ALL THE WAY TO THE LEFT WHILE THE VEHICLE WAS STATIONARY, AND I HEARD A NOISE FROM THE FRONT END. THE POWER STEERING STOPPED WORKING AND TWO WARNING MESSAGES APPEARED ON MY DASH. MY MECHANIC FOUND THAT THE STEERING MOTOR BOLTS HAD CORRODED AND BROKEN, CAUSING THE MOTOR TO DETACH FROM THE STEERING GEAR. I LEARNED THAT THERE WAS A RECALL FOR THIS PROBLEM. ON CALLING FORD I WAS TOLD THAT THE RECALL SERVICE HAD BEEN PERFORMED ON JUNE 8, 2015; HOWEVER, THE BOLTS STILL FAILED LESS THAN 30 MONTHS LATER.
Steering, Oct 31, 2017
I HAVE A 2013 FORD FUSION 1.6L SE THAT I HAVE HAD TO TAKE BACK TO LOCAL DEALER TO HAVE THEM RETIGHTEN THE STEERING WHEEL BOLT. THE STEERING WHEEL STARTED TO BECOME LOOSE AND MOVING SIDE TO SIDE AND UP AND DOWN. THEY SAID THAT THE BOLT WAS VERY LOOSE AND HAD TO BE TIGHTENED. SO I WOULD SAY THAT YOU NEED TO INCLUDE THE 2013 INTO THE INVESTIGATION. DATE IS AN ESTIMATE IF NEED MORE INFO I CAN GET.
Steering, Oct 26, 2017
I WAS DRIVING MY CAR INTO MY DRIVEWAY, GOING STRAIGHT, AND THE SERVICE POWER STEERING INDICATOR LIGHT CAME ON. I TURNED THE CAR OFF AND BACK ON AND THE WARNING LIGHT CAME ON AGAIN. I BACKED OUT MY DRIVEWAY TO TEST IT, AND IT HAD COMPLETELY LOST ALL POWER STEERING. THERE WERE NO OTHER ISSUES OR WARNINGS LEADING UP TO THE TOTAL AND COMPLETE FAILURE. TOOK CAR TO DEALERSHIP, WHO INDICATED THE ENTIRE GEAR BOX WOULD HAVE TO BE REPLACED FOR A COST OF 1800.00. I WAS TOLD IT WAS NOT PART OF RECALL, AND MY CHECKS ON NHTSA BY VIN CONFIRMED.
Steering, Power train, Oct 25, 2017
CAR STARTED ROLLING FORWARD AFTER ENGINE WAS STARTED IN PARKING LOT, EVEN THOUGH GEAR SHIFT WAS IN "PARK", EMERGENCY BRAKE WAS ENGAGED, AND FOOT BRAKE WAS BEING PRESSED. STEERING WAS UNRESPONSIVE. AFTER ENGINE WAS STOPPED AND RESTARTED (WITHOUT HAVING TO PRESS THE FOOT BRAKE AS ONE USUALLY DOES), CAR SEEMED TO OPERATE NORMALLY. DEALER SUBSEQUENTLY REPLACED POWER STEERING ASSEMBLY, BUT COULD NOT DUPLICATE FORWARD ROLLING EVENT..
Steering, Oct 24, 2017
WOBBLY, LOOSE STEERING WHEEL UNDER ALL DRIVING CONDITIONS ...UPDATED 11/06/17 *BF UPDATED 9/12/18*JB
Steering, Oct 14, 2017
ELECTRONIC POWER STEERING FAULT CURRENTLY NOT COVERED ON RECALL ACCORDING TO THE FORD DEALERSHIP WILL COST $2000 TO REPLACE
Steering, Oct 3, 2017
STEERING AT TIMES GETS HARD. THEN TRYING TO CORRECT, ESPECIALLY IN A TURN CAR JERKS. JUST TOOK A LONG TRIP, AND IT WAS SCARY AT TIMES. CONTACTED THIS SITE 6 MONTHS AGO WITHOUT ANY RESPONSE. FORD SAID THAT NOTHING IS WRONG. THEY CHECKED AND SAID THERE WAS A CODE FOR LOSS OF SIGNAL TO PCM. THEY HAD NO ANSWER. I KNOW THAT FORD HAS A MAJOR ELECTRONIC RACK PROBLEM. THIS IS A LAW SUIT WAITING TO HAPPEN. SOMETIMES WHEN JUST A SMALL UNEVENNESS IN THE ROAD APPEARS, IT IS HARD TO GET CAR OUT, AND CAR ROLLS FROM SIDE TO SIDE BECAUSE OF PRESSURE NEEDED, BECAUSE THE POWER STEERING WAS NOT AVAILABLE. CAR AT TIMES IS ALSO EASIER TO STEER TO THE LEFT, THEN TO THE RIGHT. THIS STEERING IS A MAJOR ISSUE. I JUST TALKED TO A GUY WITH A 2013 C MAX, AND FORD MADE HIM PAY FOR A REPLACEMENT, AS 37,631. THIS IS NOT RIGHT, AND IT IS VERY DANGEROUS. [XXX]. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Steering, Oct 1, 2017
POWER STEERING ALL OF A SUDDEN WENT OUT ON ME WHILE DRIVING DOWN A MAJOR INTERSTATE
Steering, Engine, Sep 25, 2017, fire
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED WHILE DRIVING 70 MPH. DURING THE FAILURE, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. SHORTLY AFTER, THE CONTACT WAS INFORMED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS ON FIRE. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER. THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE POLICE AND FIRE DEPARTMENTS WERE PRESENT AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) IN APRIL OF 2017. THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Sep 13, 2017
"POWER STEERING MALFUNCTION" WARNING APPEARS QUITE OFTEN DURING DRIVING AND DISSAPEAR WITHIN FEW SECONDS.
Steering, Power train, Aug 3, 2017
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND A "POWER STEERING ASSIST FAULT" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC PLUGGED THE VEHICLE TO A MACHINE, BUT THE DIAGNOSIS WAS UNKNOWN. THE CONTACT CALLED WINNER FORD (856-428-4000 LOCATED AT 250 HADDONFIELD-BERLIN RD, CHERRY HILL, NJ 08034) WHERE THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL, BUT THERE WAS A FEE FOR DIAGNOSING THE VEHICLE. THE CONTACT THEN CALLED ACE FORD (856-845-6600 LOCATED AT 487 MANTUA PIKE, WOODBURY, NJ 08096) WHERE THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THE FAILURE; HOWEVER THERE WAS A RECALL ON THE SEAT BELTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A RECALL FOR THE POWER STEERING WAS COMPLETED IN 2015 AND THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. ..UPDATED 10/25/17 *BF *JS
Steering, Jul 29, 2017
I WAS MAKING RIGHT TURN FROM ON ROAD TO ANOTHER. AS I STARTED TO BRING THE STEERING BACK TO CENTER IT LOCKED. IT TOOK AN AMAZING AMOUNT OF FORCE TO MOVE THE STEERING WHEEL BACK TO CENTER. IF MY WIFE WERE DRIVING THE CAR I AM SURE SHE WOULD NOT HAVE BEEN ABLE TO DO SO. I HAVE DRIVEN MAY BIG TRUCKS AND HAVE HAD POWER STEERING FAILURES BEFORE. THE FORCE REQUIRED TO MOVE THE STEERING IN MY SMALL FUSION AFTER IT FAILED WAS 4 TO 5 TIMES AS HARD AS ANY TRUCK THAT I HAVE DRIVEN WITH FAILED POWER STEERING. IF THESE UNITS FAIL THE FORCE REQUIRED TO STEER SHOULD NOT BE THIS MUCH. THIS IS A UNSAFE DESIGN, FORD DID NOT TAKE INTO ACCOUNT THAT FAILURES HAPPEN AND WHEN THEY DO THE STEERING SYSTEM SHOULD STILL BE REASONABLY USABLE WHICH IT ISN'T.
Steering, Jul 19, 2017
STEERING LOCKED UP WHILE DRIVING. WARNING LIGHT INDICATES STEERING ASSIST FAULT.