2013 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,956 owner complaints filed for this model year. This is the 4th highest complaint count among 15 Fusion model years with reports.
Of the 2013 reports, 65 involved a crash and 95 involved a fire. 55 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
SteeringMay 31, 2013
Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. If the clip is missing, components inside the steering gear may become dislodged inside the gear assembly.
This could result in impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear, free of charge. The recall began on June 17, 2013. Ford's recall number is 13S06. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V232000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Exterior lighting, headlightsNov 30, 2012
Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may not have had the low beam headlamp projector coating properly cured during its manufacturing process.
An improperly cured projector coating will become hazy through operation, over time, reducing the brightness of the low-beam lamp. This may decrease driver visibility and increase the risk of a vehicle crash.
Ford will notify owners, and dealers will replace the headlamp assembly. The recall began on December 18, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V553000 on NHTSA.gov
Representative owner complaints: steering
418 reports, newest first. Show all
Steering, Oct 29, 2023
My daughter was on the way to work, in the middle of traffic going around another vehicle at the time and without any warning, the power steering just went out. It was as though the steering wheel locked up or there was no power steering capabilities whatsoever and she barely made it off of the roadway. This could have caused an accident and It scared her so bad that she was crying when she called me immediately after it happened. I didn’t know what to do so I told her to crank up, put the car in drive and see what it does. The steering was fully functional then so she drove on to work but was very nervous thinking it may happen again. I did read that there is a recall for this exact issue on particular models of Fusions but it does not include our model; therefore, I am submitting our complaint and requesting that the recall to be updated to include ALL models of 2013 Ford Fusions for the safety of ALL owners. Thank you!
Steering, Sep 28, 2023
COMPONENT FAILURE (ELECTRONIC POWER STEERING MODULE). MY STEERING WHEEL WHILE TURNING LEFT AND RIGHT, MADE A SCRATCHING NOISE. ALSO WHEN TURNING RIGHT AND LEFT, IT DROPPED AN INCH AND WHEN I TRIED RECOVERING IT WAS HARD TO CORRECT. IT WAS LIKE MANUAL STEERING OVER POWER STEERING. NO WARNING INDICATOR ON DASH EVER CAN ON. THIS ISSUE BEGAN RIGHT AFTER I PICKED UP THE CAR FROM THE DEALERSHIP WHEN THEY PERFORMED THE RECALL ON THE BRAKE HOSES.
Steering, Sep 24, 2023, crash
Sterling gear rack n pinion got very hard and the vehicle couldn't be controlled . Lost control and caused to crash
Steering, Sep 20, 2023
The contact owns a 2013 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle swayed left and right, and the steering wheel had limited maneuverability. The instrument panel displayed the warning message: steering system failure. The electronic power steering assist warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic power steering. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 13V232000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 126,000.
Steering, Aug 8, 2023
I was driving on 7/26/2023 and the power steering system malfunctioned, resulting in complete loss of power steering. I received a warning message: "Steering Assist Malfunction Service Required" I lost control of the vehicle momentarily until I realized I could still steer, but with great difficulty. I pulled over, turned off the car, restarted it and regained power steering for a few seconds before it failed again, giving the aforementioned warning message. From that point, power steering was completely lost and did not come back after stopping and restarting again. Fortunately, I was able to get my car home without incident but it was very difficult to steer and making tight turns was impossible. I took the vehicle to Varsity Ford in Ann Arbor, MI who told me, "The power steering rack has an internal failure that won't reset or clear." They indicated that the only way to restore the power steering is by replacing the electronic power steering rack. I was quoted $3950.80 for this and my car is currently undergoing repair because I need a mode of transportation. There is a known issue with the Ford Fusion (https://www.consumerreports.org/consumerist/ford-recalls-nearly-445k-vehicles-for-power-steering-failure-fuel-leak-issues/) and Ford has issued recalls for 2011 to 2013 model years. Mine is a 2013, but the specific model (Energi) is not covered. I experienced the same issue so Ford's recall should cover the Energi model and I should be reimbursed for the repair costs.
Steering, Aug 3, 2023
The contact owns a 2013 Ford Fusion. The contact stated that while driving approximately 35 MPH, the message "EPS Warning System" was displayed, and the vehicle suddenly lost power steering assist functionality, causing the steering wheel to become very difficult to steer. The contact stated that he turned off and restarted the vehicle, and the steering wheel responded as needed. However, upon starting the vehicle the following day, the failure reoccurred. The vehicle was taken to an independent mechanic, who replaced the electric power steering (EPS) system. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign number: 15V250000 (Steering). The local dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was 111,000.
Steering, Aug 1, 2023
The contact owns a 2013 Ford Fusion. The contact stated that while her daughter was driving 30 MPH, the vehicle overheated, with the power steering system, and other unknown warning lights illuminated. The contact stated that while driving, the vehicle shut off and the contact was unable to depress the accelerator pedal. The contact stated that the vehicle was stuck in the middle of traffic. The vehicle was towed to an independent mechanic where it was diagnosed that there was an unknown sensor failure. The vehicle was repaired but the failure recurred. The vehicle was taken back to the same dealer who referenced NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included. The vehicle was currently at the dealer and the repair was pending. The manufacturer was notified of the failure but offered no further assistance. The contact was then referred to the NHTSA Hotline for assistance. The approximate failure mileage was 125,000.
Steering, Jul 31, 2023
The contact owns a 2013 Ford Fusion. The contact stated while driving at approximately 40 MPH, the power steering failed, causing the steering wheel to become difficult to turn in either direction. During the failure, the messages "Service Power Steering'', "Hill Assist Not Available" and "Service Advance Track" were displayed. The vehicle was driven to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V632000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.
Steering, Jun 26, 2023
My daughter in law just had her brakes serviced at Jack Demmer Ford and the next day the power steering suddenly failed while she was driving with my grand daughter in the back seat. She was unable to steer the car but did manage to stop safely. I understand the Electric Power Steering Assist (EPSA) failure is a very common problem on this vehicle and has been recalled on this model and year but not on her VIN. Now Ford says they cannot even look at the car for 3 weeks so she is driving my car while I will be driving hers with no power steering. I have owned and driven cars from 1966 to 2023 and never had power steering fail while the car was in motion. Older cars that never had power steering are still easy to steer and drive but the 2013 Fusion Hybrid is very difficult and almost impossible at lower speeds meaning she absolutely cannot drive the car. Amazing how she can get her car into the Ford dealership for brake maintenance but not for a immediate safety issue like not being able to steer.
Steering, Jun 1, 2023
The contact owns a 2013 Ford Fusion. The contact stated that after starting the vehicle, the "Power Steering Fault" message was displayed, and the steering wheel was difficult to turn in either direction. The vehicle was driven to the local dealer who diagnosed that the steering shaft torque sensor was faulty, and the steering rack needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V632000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 70,000.
Steering, May 9, 2023
The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel was loose and wobbly, and not completely secured to the steering column. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 206,000.
Steering, May 1, 2023
While traveling at low speed and making a turn, sometimes loss of power steering assist that is requiring a greater steering effort occurs. Increasing the risk of a crash. Dashboard warning lights turns on as in the attached photos. Similar problem resulted as a recall for certain 2013-2016 Ford Fusion vehicles, Steering Gear Motor Bolt Corrosion. However my vehicle, which is assembled in Hermosillo, Mexico, has exact same issue this recall mentions were not recalled by Ford. NHTSA Safety Recall: 19S26
Steering, Apr 19, 2023
Power Steering Assist Failure while driving. Problem is intermittent but persistent and can happen suddenly. It nearly caused me to go off the road when it happened while going around a curve. If it happens suddenly it is extremely hard to steer and could definitely end up in an accident. I have not had it inspected yet by a mechanic. No warning lights appeared before the failure but when it happened the message read "Power Steering Assist Failure"
Steering, Apr 3, 2023
My vehicle steering has failed/is failing. While driving I had intermittent loss of power steering and a knocking noise when turning the wheel in any direction which has been confirmed by my local ford dealer. They have stated that the electric rack and pinion is the issue. I didn’t receive any notification on my dashboard. It seems this is an ongoing problem with my year vehicle in other states.
Steering, Mar 30, 2023
The power steering failed on the highway. The Ford dealer quoted $3,000 to repair the power steering.
Steering, Feb 8, 2023
The contact owns a 2013 Ford Fusion. The contact stated that an unknown warning light had appeared on the instrument panel. The vehicle was taken to a dealer where the vehicle was test driven and the fault codes were reset. Upon restart of the vehicle, the power steering assist message appeared on the instrument panel. Due to the failure, excessive force was needed to steer the vehicle. The contact took the vehicle to an independent mechanic and a dealer however, the vehicle was not repaired. The vehicle was not under recall. The manufacturer was also notified of the failure. The failure mileage was 163,233.
Steering, Suspension, Electrical system, Feb 6, 2023, crash
While driving my vehicle into the garage, I placed the car into the P(park) gear and the car continued to roll. I had to hit the emergency break to stop the vehicle. The fuel line keeps cracking although it has been replaced multiple times causing gas to be leaking from the vehicle even after filling the car up.
Steering, Jan 26, 2023
2013 ford fusion energi, Power steering assist has failed. We have TWO 2013 fusions and this has now happened to both cars.
Steering, Jan 20, 2023
The contact owns a 2013 Ford Fusion. The contact stated while driving 40 MPH, the power steering assist fault message was displayed, and the steering wheel became difficult firm. The contact pulled over on the side of the road and the vehicle was towed to the dealer. The dealer diagnosed the vehicle and stated that the EPS gear and the axle needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 19V632000 (Steering). The contact was advised to contact the NHTSA Hotline to file a complaint. The failure mileage was 100,000.
Steering, Service brakes, Hydraulic, Jan 18, 2023
The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle would unintendedly drift to the left. There was no warning light illuminated. Additionally, the contact stated that the vehicle lost power steering functionality. A warning message indicating power steering failure was displayed. The contact was able to continue driving by using physical force to steer the vehicle. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) and the vehicle was taken to the dealer for recall repair; however, after the recall repair, the power steering failure increased significantly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
Steering, Jan 10, 2023
The contact owns a 2013 Ford Fusion. The contact stated while reversing the vehicle, the steering wheel disengaged. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,000.
Steering, Jan 9, 2023
The contact owns a 2013 Ford Fusion. The contact stated while his wife was driving 70 MPH, a warning message indicating power steering failure was displayed. The contact's wife veered to the side the road and attempted to activate the hazard lights however, the hazard lights were inoperable. The contact met his wife on the side of the road and towed the vehicle to the residence. The vehicle was then towed to the dealer where it was diagnosed that the power steering gear control module had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 90,000.
Steering, Jan 9, 2023
The steering wheel of my 2013 Ford fusion is becoming loose. Apon looking up this issue I found that there is a recall on 2014-2018 Ford Fusions for this same issue. I am wondering if my vehicle can be included so that this safety issue can be fixed?
Steering, Power train, Jan 6, 2023
The contact owns a 2013 Ford Fusion. The contact stated while driving 30 MPH, a message indicating a power steering failure was displayed. The steering wheel locked. The contact veered to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. The contact was able to drive to her residence by using physical force to steer the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The vehicle was then taken to another independent mechanic, where it was diagnosed that the Powertrain Control module (PCM) had failed. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that they could not assist as there was no open recall on the vehicle. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 174,000.
Steering, Jan 2, 2023
The steering gear failed while driving and I had a total loss of power steering. I had no warning when this fault occurred, and the only warning came after the event. The original part that malfunctioned is not available for inspection, nor was it inspected by any other agency prior to its replacement. Loss of power steering while driving is incredibly dangerous, thankfully no accident occurred due to this failure.