2013 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,956 owner complaints filed for this model year. This is the 4th highest complaint count among 15 Fusion model years with reports.
Of the 2013 reports, 65 involved a crash and 95 involved a fire. 55 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
SteeringMay 31, 2013
Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. If the clip is missing, components inside the steering gear may become dislodged inside the gear assembly.
This could result in impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear, free of charge. The recall began on June 17, 2013. Ford's recall number is 13S06. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V232000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Exterior lighting, headlightsNov 30, 2012
Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may not have had the low beam headlamp projector coating properly cured during its manufacturing process.
An improperly cured projector coating will become hazy through operation, over time, reducing the brightness of the low-beam lamp. This may decrease driver visibility and increase the risk of a vehicle crash.
Ford will notify owners, and dealers will replace the headlamp assembly. The recall began on December 18, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V553000 on NHTSA.gov
Representative owner complaints
1,956 reports, newest first.
Engine, Apr 7, 2020
I PURCHASED MY 2013 FORD FUSION FROM FAMILY AUTO OF BEREA. MY TOTAL PURCHASE PRICE WAS OVER $13,000 WHICH I AGREED TO PAY IN WEEKLY INSTALLMENTS OF $115. THE ENGINE HAD APPROXIMATELY 130,000 MILES ON IT. I DECIDED ON THE FORD FUSION BASED ON YEARS OF WATCHING MY FATHER AND GRANDPARENTS REPEATEDLY BUY FORD VEHICLES. SOME BRAND NEW, SOME USED. THEY ALL GAVE POSITIVE FEEDBACK CONCERNING THEIR VEHICLES. THEY HIGHLY RECOMMENDED THAT I PURCHASE A FORD AS WELL. I TRUSTED THEM AND I TRUSTED FORD. AFTER ALL, FORD HAD BEEN MAKING QUALITY VEHICLES SINCE THE PRODUCTION OF THE T MODEL IN 1908. I WAS DRIVING MY 2013 FORD FUSION TRAVELING ON 385 SOUTH IN GREENVILLE, SC. I WAS GOING APPROXIMATELY 60 MILES AN HOUR IN THE FAR LEFT LANE WITH MY 6 YEAR OLD, SON AND 8 YEAR OLD, DAUGHTER IN THE BACK SEAT. WITHOUT WARNING, MY ENGINE STALLED. I WAS UNABLE TO MAINTAIN MY SPEED OR ACCELERATE. I PROCEEDED TO USE MY RIGHT TURN SIGNAL TO TRY TO GET TO THE EMERGENCY LANE. CARS WERE FLYING BY US SWITCHING LANES TO DODGE US. AT ANY MOMENT, ANOTHER VEHICLE COULD'VE COLLIDED WITH MY VEHICLE AND WOULD HAVE LIKELY ENDED WITH A FATALITY. I MANAGED TO MAKE IT SAFELY TO THE EMERGENCY LANE WHERE I CALLED ROADSIDE ASSISTANCE AND HAD MY CAR TOWED TO MY HOME. I NOTIFIED FAMILY AUTO OF BEREA AND THEY ARRANGED FOR AN INSPECTION OF MY VEHICLE WHICH ULTIMATELY REVEALED THAT MY ENGINE NEEDED REPLACEMENT. THE TOTAL AMOUNT FOR THE REPLACEMENT WOULD HAVE TOTALED OVER $2500 OUT OF POCKET BUT I HAD PURCHASED AN EXTENDED WARRANTY WITH THE DEALERSHIP. I MISSED 4 DAYS OF WORK DUE TO THEM HAVING TO REPLACE THE ENGINE IN ADDITION TO FEARING FOR MY CHILDREN'S SAFETY BC YOUR VEHICLE DIDN'T HOLD UP TO THE STANDARDS AND QUALITY I THOUGHT FORD WAS KNOWN FOR. *TR
Steering, Apr 2, 2020
I GO TO START MY CAR THIS MORNING TO GO TO WORK AND A STEERING ASSIST FAULT LIGHT COMES ON , CAN'T MOVE STEERING WHEEL AT ALL . I JUST DROVE IT 2 DAYS AGO . NO SIGNS OR ANY WARNINGS THAT ANYTHING HAD BEEN GOING WRONG. I SEE THERE ARE RECALLS ON THIS BUT NOT FOR MINE CAR ACCORDING TO THE VIN
Electrical system, Engine, Mar 31, 2020
MY CAR IDLES ROUGHLY, AND HAS STALLED WHILE DRIVING. IT HAS NO OUTSTANDING RECALLS, AND STILL HAPPENED. A FEW MONTHS AGO IT WAS HAPPENING, AND ON MY WAY TO A REPAIR SHOP, OVERHEATED, AND DID OVER $700 WORTH OF DAMAGE. NOW, A FEW MONTHS LATER, IT'S GOT A ROUGH IDLE AND STALLED ON ME YESTERDAY AS WELL. I WAS SLOWING DOWN TO TAKE AN EXIT, BUT TOOK THE EXIT WITH NO POWER. RESTARTED THE CAR AND WAS ABLE TO DRIVE IT HOME.
Engine, Mar 30, 2020
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO TOM WOOD FORD LOCATED AT (3130 E 96TH ST, INDIANAPOLIS, IN 46240) WHERE THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A MISFIRE ON CYLINDER NUMBER 3. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 80,000.*DT*JB
Engine, Mar 28, 2020
CHECK ENGINE LIGHT CAME ON AND CAR GAVE ME WARNING THAT COOLANT SYSTEM WAS OVERHEATING, THEN CAR STARTED TO AUTO SLOW DOWN UNTIL A COMPLETE STOP ON A PUBLIC ROADWAY. CHECK ENGINE CODE CAME BACK FOR CYLINDER MISFIRE. HAD SPARK PLUGS AND COIL CHANGED BY MECHANIC, AS WELL AS REFILLED ENGINE COOLANT. NEXT DAY, TURN CAR ON AND WHITE SMOKE BILLOWS OUT OF EXHAUST AND ENGINE SHUDDERS, THEN DIES, LEADING ME TO BELIEVE THERE IS A COOLANT LEAK IN THE CYLINDERS. TOOK IT BACK TO MECHANIC AND THEY SAID THEY COULD NOT FIND AN EXTERIOR COOLANT LEAK AFTER RUNNING TESTS. NEXT DAY, COOLANT LEVEL DROPS BELOW MINIMUM AFTER BEING FULL THE DAY BEFORE. AFTER DOING RESEARCH, THERE IS LIKELY AN INTERIOR ENGINE COOLANT LEAK.
Electronic stability control (ESC), Service brakes, Mar 21, 2020
WHILE DRIVING THE VEHICLE ON A MAIN CITY STREET (STRAIGHT AWAY) THE ELECTRONIC STABILITY SYSTEM LIGHTS CAME ON ALONG WITH THE ABS LIGHT AND THE VEHICLE PROCEEDED TO TRY AND STOP ON ITS OWN WITHOUT ME APPLYING PRESSURE TO THE BRAKES. IT HAS DONE THIS MULTIPLE TIMES AND I HAVE ALREADY CONTACTED THE NEAREST FORD DEALERSHIP. I HAVE 2 SMALL CHILDREN AND I AM IN FEAR OF DRIVING MY VEHICLE.
Power train, Mar 13, 2020
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING WITH THE GEAR SHIFT LEVER IN THE DRIVE POSITION, THE GEAR SHIFT INDICATOR STARTED TO SHIFT BETWEEN GEARS. THE CONTACT PULLED OVER AND THE TRANSMISSION CEASED IN GEAR. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE AND THEN TO KINGS FORD LOCATED AT (9555 KINGS AUTO MALL RD, CINCINNATI, OH 45249 (855) 850-6175) WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Engine, Mar 10, 2020
COOLANT LEAK FROM FREEZE OUT PLUG CAUSING CAR TO OVERHEAT FIRST ENGINE LIGHT FLASHED CAUSING A P0304 CODE THEN SMELLED COOLANT AND STARTED OVERHEATING
Service brakes, Fuel/propulsion system, Feb 29, 2020
WHILE IN MOTION AND TRYING TO COME TO A STOP THE ABS LIGHT CAME ON AND BRAKES WENT COMPLETELY TO THE FLOOR AND BARELY STOPPED THE CAR. IT'S NOW STUCK THAT WAY. ABS LIGHTS ALWAYS ON AND BRAKES ARE SPONGY. ALSO FUEL PUMP WHINES LOUDLY WHILE CAR WAS DRIVING AND CAR DIES WHILE DRIVING DOWN THE ROAD AND NOW WON'T ACCELERATE GOING UPHILL. THIS HAS HAPPENED ON MANY OCCASIONS AND NOW IT STUCK HAVING NO POWER UPHILL OR WHEN TRYING TO ACCELERATE
Engine, Feb 28, 2020
AFTER NOT BEING STARTED FOR A WHILE, CAR WILL START TO SHUDDER, THEN WILL COMPLETELY SHUT OFF. WHEN YOU RESTART THE CAR IT WORKS. IT ONLY WORKS UNTIL YOU GET TO YOUR DESTINATION AND LET IT SIT FOR 15-20 MINS AND THEN YOU TRY TO START IT AGAIN AND IT DOES THE SAME THING. CAR WOULD DIE WHEN CAR IS STAIONARY AND WHILE IN MOTION. I HAD BATTERY CHECKED AND IT IS GOOD. HAD FUEL PRESSURE SENSOR ON THE RAIL CHANGED AND IT IS STILL DOING THE SAME THING. I SEARCHED ONLINE AND THERE HAVE BEEN MANY COMPLAINTS OF THE 2013 FORD FUSIONS HAVING THE SAME PROBLEM.
Engine, Fuel/propulsion system, Feb 25, 2020
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 10 TO 15 MPH THE RPM DROPPED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO PUT THE VEHICLE IN PARK AND RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED TO START AFTER REFUELING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED BUT WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Service brakes, Feb 24, 2020
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL, DEPRESSED THE BRAKE PEDAL AND WAS ABLE TO SLOW THE VEHICLE TO A STOP. THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TOWED TO BIRD KULTGEN FORD (1701 W LOOP 340, WACO, TX 76712) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE VACUUM PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, SEVERAL YEARS LATER WHILE DRIVING AT 75 MPH, THE FAILURE RECURRED. THE CONTACT ACTIVATED THE HAZZARD LIGHT WHILE HONKING THE HORN TO NOTIFY OTHER VEHICLE OWNERS OF AN ISSUE. THE CONTACT DROVE THE VEHICLE AROUND A HOSPITAL PARKING LOT UNTIL THE VEHICLE SLOWLY LOST MOTIVE POWER. THE VEHICLE TOWED BACK TO THE SAME DEALER WHERE THE VEHICLE WAS AGAIN DIAGNOSED WITH A DEFECTIVE VACUUM PUMP. THE VEHICLE WAS REPAIRED HOWEVER, UPON THE CONTACT TAKING POSSESSION OF THE VEHICLE, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Electronic stability control (ESC), Feb 23, 2020
I WAS DRIVING DOWNHILL ON FREEWAY RUNNING APPROX 70 MPH WHEN THE STEERING WHEEL JUST WENT STIFF. POWER STEERING JUST SHUT OFF WITHOUT ANY WARNING. I MANAGED TO GET OFF AT THE FOLLOWING EXIT . THEN WHEN I CAME TO A FULL STOP I HAD TO FORCE THE STEERING TO TURN. THE WARNING LIGHT FOR STEERING PROBLEM CAME ON AFTER I SHUT OFF VEHICLE AND RESTARTED. I HAD THE CAR DIAGNOSED AND MECHANIC SAID THAT THE STEERING GEAR NEEDED TO BE REPLACED AND DAMAGES DID NOT LOOK LIKE IT WAS CAUSED BY NORMAL DRIVING. ESTIMATED COSTS 2500.00. I CHECKED THE RECENT RECALLS AND NHTSA CAMPAIGN NUMBER: 19V632000 IT FITS THE DESCRIPTION BUT FORD ADVISED THAT VIN# WAS NOT PART OF THE RECALL AND IT MOST OF VEHICLES WERE IN THE EAST COAST. I TOLD THEM THAT MY CAR CAME FROM THE EAST COAST (MN) .
Service brakes, Feb 21, 2020
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 40MPH THE VEHICLE RODE OVER BUMP IN THE ROADWAY, THE BRAKE PEDAL WAS DEPRESSED TO FAILED TO EFFECTIVELY STOP THE VEHICLE. THE CONTACT STATED THAT A LOW HYDRAULIC FLUID BRAKE FAILURE WARNING LIGHT WAS DISPLAYED. THE PARKING BRAKE WAS ACTIVATED AND THE CONTACT WAS ABLE TO SLOW THE VEHICLE. UPON INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE THAT THE HYDRAULIC BRAKE LINES FRACTURED AND LEAKED THE BRAKE FLUID FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO COUNTRY FORD LOCATED 95 GOODMAN ROAD EAST SOUTHAVEN, MS 38671, (662)-349-4300. THE CONTACT STATED THAT THE BRAKE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 50,000.
Power train, Visibility/wiper, Feb 20, 2020
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE LOW BEAM HEADLAMPS WERE EXTREMELY DIM WHICH CAUSED A DRIVING HAZZARD AT NIGHT. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED DURING THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 12V553000 (EXTERIOR LIGHTING). ADDITIONALLY, UPON START UP ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE SERVICE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURES BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Steering, Electrical system, Feb 17, 2020
CONSTANTLY GETTING A MESSAGE ON DASH "POWER STEERING ASSIST FAULT". OCCASIONALLY A MESSAGE ABOUT TRANSMISSION COMES UP BUT TOO QUICK TO READ. SEE THAT FORD HAS DONE A RECALL ON BOTH OF THESE ITEMS BUT HAVEN'T ACTUALLY ISSUED IT YET. MY VIN IS NOT SHOWING AS ONE AFFECTED DESPITE GETTING THESE MESSAGES. I AM HEARING SOME SORT OF NOISE THAT WE CAN NOT IDENTIFY AND WORRY IT IS SOMETHING WITH EITHER ONE OF THESE ISSUES. HARD TO DESCRIBE THE NOISE BUT REPLACED BRAKES AND ROTORS THINKING IT COULD BE THAT BUT THE NOISE IS STILL THERE. WORRIED THIS COULD CAUSE A ACCIDENT. NOT SURE WHY FORD DOES A RECALL BUT DOESN'T SEND IT OUT WHEN IT IS A KNOWN PROBLEM. USUALLY HEAR THE NOISE WHILE SLOWING. MESSAGE ON DASH IS RANDOM BUT ALWAYS WHILE VEHICLE IS IN MOTION. DOESN'T STAY ON LONG AND HAPPENS AT LEAST 1-2 A WEEK. STARTED BACK IN DECEMBER 2019
Steering, Feb 16, 2020
2013 FORD FUSION. I WAS DRIVING DOWNHILL ON FREEWAY WHEN POWER STEERING JUST STIFFENED UP . I MANAGE TO GET OFF AT NEXT EXIT . AFTER I PARKED, SHUT OFF, THEN RESTARTED VEHICLE THE WARNING LIGHT CAME ON. I HAD IT CHECKED BY MECHANIC AND THEY SAID THE STEERING GEAR NEEDS TO BE REPLACED 2500.00 THIS PROBLEM IS EXACTLY WHAT THE CURRENT RECALL IS FOR BUT THEY SAID MY VIN # HAS NOT BEEN RECALLED. WHEN ARE THEY GOING TO INCLUDE THE VIN#'S THAT ARE ACTUALLY AFFECTED BY THIS PROBLEM THEY ARE RECALLING. MY CAR MATCHES THE EXACT INFORMATION OF THE VEHICLES THEY ARE RECALLING.
Structure, Feb 15, 2020
DRIVING AND DOOR SWUNG OPEN ON THE ONE EXPRESS WAY ALMOST KILLED ME IF I DIDN'T HAVE MY SEAT BELT ON.
Steering, Feb 15, 2020
RANDOMLY RECEIVING POWER STEERING ASSIST FAULT AND STEERING/CAR PULLS TO SIDE SOMETIMES WHEN GOING OVER BUMPS.
Power train, Feb 14, 2020
2013 FORD FUSION. CONSUMER WRITES IN REGARDS TO SHIFT CABLE BUSHING SAFETY RECALL. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS DUE TO THE RECALL. *JS
Power train, Feb 14, 2020
CHECK ENGINE LIGHT CAME ON. CODES INDICATED A TRANSMISSION CLUTCH ISSUE. ONLINE RESEARCHING REVEALED THIS TO BE A FREQUENT ISSUE WITH MT VEHICLE TYPE. PROBLEM CONSISTANTLY OCCURS WHEN TRANSMISSION KICKS INTO PASSING GEAR OR ON PROLONGED TRIPS (30 MINUTES TO AND 1 HOUR OF DRIVING TIME) USING CRUISE CONTROL. THIS BEGAN OCCURRING AROUND NOVEMBER 15TH AND STILL OCCURS IF I DRIVE MORE THAN 30 MINUTES. CHECK ENGINE LIGHT RESETS AFTER THE CAR SITS UNUSED FOR A DAY OR TWO.
Steering, Feb 5, 2020
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING RACK. THE VEHICLE WAS TAKEN TO JACK DEMMER FORD, INC.37300 MICHIGAN AVE, WAYNE, MI 48184 WHERE IT WAS DIAGNOSED THAT THE WHOLE STEERING RACK NEEDED TO BE REPLACED DUE TO THE ELECTRIC STEERING RACK MOTOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V250000 (STEERING), 13V232000 (STEERING), NOR 19V632000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Seat belts, Feb 3, 2020
I PUT THE REAR DRIVER SIDE REAR SEATS DOWN (THE 60 OF THE 60/40 REAR SEATS) AND THE SEAT WILL NOT COME BACK UP. THE MIDDLE SEATBELT IS LOCKED IN POSITION MAKING PUTTING THE SEAT UP IMPOSSIBLE. THE VEHICLE WAS STATIONARY ON A LEVEL SURFACE.
Engine, Feb 3, 2020
FOR ABOUT A MONTH NOW MY COOLANT HAS BEEN DROPPING IN THE RESERVOIR ABOUT EVERY 2 WEEKS. I HAD THE OIL CHANGED TODAY AND ASKED THE DEALERSHIP TO CHECK AND SEE WHAT THE PROBLEM IS. THEY INFORMED ME IT WAS LEAKING AROUND THE THERMOSTAT HOUSING. THIS IS IN DIRECT RELATION TO THE RECALLS BUT OF COURSE THEY SAY MINE IS NOT PART OF THE RECALL. I WONDER WHAT FORD WILL THINK IF IT CATCHES FIRE AND I'M INJURED AND MY CHILDREN SUE THEM! PLEASE HELP I'M ON DISABILITY AND CAN'T AFFORD THE $450 THE DEALER WANTS TO FIX IT.
Engine, Jan 28, 2020, fire
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING 40 MPH, THERE WAS AN ODOR OF BURNING WIRES THAT WAS EMITTED THROUGH THE VEHICLE VENT. THE DRIVER COASTED TO THE SIDE OF THE ROAD, POP THE VEHICLE HOOD AND NOTICED SMOKE AND FLAME WAS COMING FROM THE ENGINE COMPARTMENT. A PERSON CAME AND EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT ALSO EXTINGUISHED THE FIRE AND FILE A REPORT. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TOW YARD AND THEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED AND INFORMED THE CONTACT THAT THE WATER PUMP, THE HEADS CRACK DUE TO THE EXTREME HEAT THAT SPILL OUT OIL WHICH CAUSE THE FIRE. THE WATER PUMP THE PULLEY AND HEADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.