2013 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,956 owner complaints filed for this model year. This is the 4th highest complaint count among 15 Fusion model years with reports.
Of the 2013 reports, 65 involved a crash and 95 involved a fire. 55 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
SteeringMay 31, 2013
Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. If the clip is missing, components inside the steering gear may become dislodged inside the gear assembly.
This could result in impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear, free of charge. The recall began on June 17, 2013. Ford's recall number is 13S06. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V232000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Exterior lighting, headlightsNov 30, 2012
Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may not have had the low beam headlamp projector coating properly cured during its manufacturing process.
An improperly cured projector coating will become hazy through operation, over time, reducing the brightness of the low-beam lamp. This may decrease driver visibility and increase the risk of a vehicle crash.
Ford will notify owners, and dealers will replace the headlamp assembly. The recall began on December 18, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V553000 on NHTSA.gov
Representative owner complaints
1,956 reports, newest first.
Power train, Engine, Nov 22, 2016
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS IDLING, THE COOLANT OVER TEMPERATURE WARNING INDICATOR ILLUMINATED, RESULTING IN ENGINE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BYPASS VALVE AND THE HEATER HOSE FAILED AND NEEDED TO BE REPLACED. ALSO, THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Steering, Nov 22, 2016
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED. IT WAS DIAGNOSED THAT THE ELECTRONIC GEAR SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,981.
Steering, Nov 21, 2016
2013 FORD FUSION WAS PURCHASED CERTIFIED PREOWNED BY AN INDEPENDENT DEALERSHIP CALLED CARSENSE(WWW.CARSENSE.COM) IN PENNSYLVANIA IN MARCH 2015 WITH 8K MILES ON IT. THREE YEAR 36K MILE WARRANTY EXPIRED IN FEBRUARY 2016. THE CAR AT TIME OF POWER-STEERING FAILURE WAS SITTING IN A PRIVATE COVERED PARKING GARAGE WITH 25K MILES ON IT. THE CAR IS ONLY USED FOR LEISURE DRIVING AND IS WELL MAINTAINED. AFTER THIS HAPPENED I HAD IT TOWED TO A INDEPENDENT CAR SERVICE SHOP WHO WAS HONEST ENOUGH TO CALL A FORD DEALERSHIP WHOSE REPRESENTATIVE ELUDED THE FORD MAY TAKE THE CORRECTIVE ACTIONS ON THIS, AFTER A $150 TOW TO THIS DEALER SHOP THE FORD DEALER DEPARTMENT DENIED EVER HAVING CLAIMED THEY WOULD HELP AND REFUSED TO HELP IN ANY WAY. THE FORD DEALERS RATIONAL: 1) THE CAR WAS PURCHASED FROM AN INDEPENDENT DEALER 2) WARRANTY WAS EXPIRED 3) THEY REQUIRED A $120 EXAMINATION FEE, EVEN THOUGH THE INDEPENDENT DEALER HAD ALREADY DONE THIS. WHEN ALL WAS SAID AN DONE THE ELECTRONIC POWER STEERING RACK AND PINION ASSEMBLY HAD TO BE COMPLETELY REPLACED TOTALING $2106.69. THIS UNPLANNED FAILURE(RIGHT AFTER THE WARRANTY EXPIRES) SEEMS TO BE VERY COMMON WITH FORD AND I AM VERY DISAPPOINTED WITH THEIR QUALITY. PLEASE HELP HTTPS://WWW.CONSUMERAFFAIRS.COM/NEWS/FORD-VEHICLES-WITH-STEERING-ISSUE-RECALLED-062915.HTML HTTP://WWW.FORDPROBLEMS.COM/TRENDS/ELECTRONIC-POWER-STEERING/ HTTPS://CONSUMERIST.COM/2015/05/27/FORD-RECALLS-NEARLY-445K-VEHICLES-FOR-POWER-STEERING-FAILURE-FUEL-LEAK-ISSUES/
Engine, Nov 18, 2016
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE COOLANT WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE CYLINDER. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REMEDIED PER NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Electrical system, Engine, Fuel/propulsion system, Nov 18, 2016
THIS CAR (2013 FORD FUSION ECOBOOST) IS 3 YEARS OLD WITH ONLY 50K MILES. AT SLOW SPEEDS SUCH AS PULLING OUT OF A PARKING LOT OR COASTING TO A SLOW SPEED AT A LIGHT OR STOP SIGN THE ENGINE JUST DIES LIKE IT RAN OUT OF GAS. YOU HAVE TO PULL OVER AND STOP THE CAR. YOU THEN HAVE TO RESTART THE CAR. AFTER A FEW SECONDS IT STARTS JUST FINE. IT'S RANDOM BUT BECOMING MORE FREQUENT. IT HAPPENED 3 TIMES TO MY WIFE THE OTHER DAY. IT'S A SAFETY CONCERN AND DANGEROUS TO DRIVE IN HEAVY TRAFFIC. THE DEALER SAID IT'S PROBABLY THE ELECTONIC THROTTLE BODY A VERY WELL KNOWN ISSUE ACCORDING TO POSTINGS. PART IS $700 AND LABOR $200 FOR A PART THAT IS COVERED UNDER WARRANTY FOR OTHER FORD FUSIONS BUT NOT THE ECOBOOST! MY LAST FORD FUSION HAD THE SAME PROBLEM. THAT COST ME $500. I GUESS I DIDN'T LEARN MY LESSON THEN BUT I'VE LEARNED MY LESSON NOW. WILL GET RID OF THIS CAR AND NEVER BUY FORD AGAIN. I LOOK AT EVERY FORD FUSION ON THE ROAD NOW AS A DEATH TRAP WAITING TO HAPPEN. I HOPE TO GET RID OF MINE IN TIME.
Steering, Traction control system, Nov 17, 2016
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 40 MPH, THE ELECTRONIC POWER STEERING ASSIST FAILED. THE CONTACT STATED THAT THE ADVANCE TRACTION AND POWER ASSIST WARNING INDICATORS ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT NOTIFIED THE DEALER, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 21,000.
Visibility/wiper, Nov 15, 2016
THE WINDSHIELD IS SEPARATING " DELAMINATING " CONTACTED FORD THEY SAID THEY WERE NOT GOING TO REPLACE THE WINDSHIELD. I PERSONALLY HAVE SPOKE WITH OTHER FUSION OWNERS AND THEY AS WELL HAVE THE SAME ISSUE WITH THERE CARS. THIS IS A DEFECT IN THE MANUFACTURING OF THE WINDSHIELD RESULTING IN THE SEPARATION OF THE TWO PIECES OF GLASS FROM THE LAMINATE. I ALSO BELIEVE IF NOT TAKING CARE OF THAT IT WOULD RESULT IN VISION IMPAIRMENT. HERE ARE 2 PHOTOS SHOWING THE SEPARATION OF THE WINDSHIELD.
Engine, Nov 14, 2016, fire
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 55 MPH IN STOP AND GO TRAFFIC, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER, TURNED OFF THE VEHICLE, AND NOTICED SMOKE COMING FROM THE FRONT VENTS OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND NO REPORTS WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE OVERHEATING SENSOR WARNING INDICATOR PREVIOUSLY ILLUMINATED, WHICH INDICATED THAT THE VEHICLE OVERHEATED WHEN IT ACTUALLY HAD NOT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT TEMPERATURE SENSOR MALFUNCTIONED AND COOLANT WAS LEAKING ONTO THE SENSOR. THE SENSOR CONNECTION WAS DAMAGED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING), BUT WAS UNSURE IF VEHICLE WAS INCLUDED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.
Vehicle speed control, Engine, Fuel/propulsion system, Nov 12, 2016
I PURCHASED THIS VEHICLE NEW DELIVERED TO THE DEALERSHIP FROM ANOTHER LOCATION WITH JUST UNDER 200 MILES ON THE ODOMETER. I NOTICED MY FIRST ISSUE WHEN THE MOTOR WOULD STALL GOING AT A LOW RATE OF SPEED 15-20MPH THROUGH A PARKING LOT AT ABOUT 22,000 MILES ON THE ODOMETER AND ALSO WOULD HESITATE TO START. I ONLY ASSUMED IT WAS BAD FUEL BEING SUCH A NEW VEHICLE. THIS HAPPENED PERIODICALY UP UNTILE THE ENGINE GAVE AN OVER TEMPRATURE COOLANT DISPLAY KILLING ALL BUT IDLE POWER TO THE INGINE MAKING THE CAR UNDRIVABLE. THUS I HAD THE CAR TOWED TO THE DEALERSHIP AT EXCACTLY JANUARY 3, 2016 WITH 64,056 ON THE ODOMETER. I HAD THEN NOTICED RECALLS FOR THIS PARTICULAR MOTOR IN FORDS FUSIONS AND ESCAPES WITH THIS PARTICULAR SIZE ENGINE. AFTER THE RECALLS REPAIRS WERE COMPLETED FOR MY VEHICLE I STILL EXPERIENCED ENGINE STALLS, BUT LESS FREQUENT THROUGHOUT THIS PERIOD AND ROUGH IDLE AT INITIAL START OF THE ENGINE MORE FREQUENTLY AS TIME PASSED. THE OVER TEMPRATURE COOLANT MESSAGE CAME ON AGAIN, AT 87,000 GIVE OR TAKE ( AGAIN TOWED TO DEALERSHIP SO THEY WILL HAVE REPORTED MILAGE). I WAS INFORMED THAT NUMEROUS REPAIRS HAD TO BE MADE AND ARE NOT COVERED UNDER ANY RECALLS ALTHOUGH I FEEL THIS VEHICLE MORE THAN MEETS THE CRITERIA FOR NUMEROUS RECALLS. I HAVE HAD THIS VEHICLE CHECKED FOR COOLANT LEAKS FROM ANOTHER CERTIFIED SHOP AND NO HOSES HAVE BEEN FOUND TO HAVE ANY LEAKS.
Engine, Nov 11, 2016
MY 2013 FUSION STALLS OUT IN PARK, REVERSE. WHEN I START DRIVING IT CUTS OFF AT 20-30 MPH. WORRIED ABOUT CAUSING AN ACCIDENT. TOOK MY CAR TO GET DIAGNOSE ON 9/30/16. IT WAS A FUEL PRESSURE SENSOR ON THE FUEL RAIL AND REPLACED IT. DIDN'T CLEAR CODE. TOOK IT BACK ON 11/10/16 TO GET RE-DIAGNOSED. FOUND THAT IT WAS A PURGE VALVE THAT THEY REPLACED FOR FREE. 11/11/16 AT 5:30PM I ARRIVE HOME FROM WORK. 1 HR LATER MY WIFE WAS GOING SOMEWHERE AND IT STALLED OUT. THANK GOD IT HAPPENED IN OUR APARTMENT COMPLEX. THIS ISSUES IS DAGEROUS WHEN DRIVING ON THE THE ROAD. I'M TAKING IT BACK 11/12/2016. LETS SEE WHATS THEY TELL MY..FORD, PLEASE HELP US WITH THIS ISSUE. THIS IS THE ONLY CAR I HAVE...
Other or unspecified, Fuel/propulsion system, Nov 9, 2016
CAR LOST POWER AND STARTED REVVING GOING UP A HILL. WOULDN'T ACCELERATE. NEXT DAY IT WOULDN'T START. IT'S STILL AT THE SHOP AND THEY HAVE NO IDEA WHAT'S WRONG
Steering, Nov 9, 2016
VEHICLE HAS 2 BROKEN STEERING BOX SUPPORT BOLTS. SAME AS RECALL RCMN-15V250-1089, SAME YEAR CAR, BUT THIS VIN IS NOT INCLUDED IN THE RECALL
Steering, Nov 5, 2016
I RECEIVED A MESSAGE IN MY DASH THAT THE POWER STEERING ASSIST HAD FAIL. I HAD NO POWER STEERING. THE CAR WAS HARD FOR TO CONTROL. I WAS ON A PRIVATE STREET IN MY NEIGHBORHOOD WHEN THIS HAPPENED. I WAS LUCKY. I CHECK FOR A RECALL FOR THIS ISSUE AND DIDN'T FIND ANY. THIS WAS A VERY DANGEROUS SITUATION FOR ME TO BE IN. I FEEL FORD HAS SOLD ME A DEATH TRAP.
Steering, Nov 1, 2016
WHILE OPERATING MY VEHICLE THROUGH A PUDDLE OF WATER, POWER STEERING WOULD SHUT DOWN. THERE WAS NO WARNING OF THE POWER STEERING FAILURE AS IT ABRUPTLY SHUT DOWN MAKING IT DIFFICULT TO CONTROL VEHICLE, ESPECIALLY WHEN TURNING. UPON RESTARTING VEHICLE, POWER STEERING WOULD FUNCTION PROPERLY UNTIL VEHICLE PASSED THROUGH ANOTHER PUDDLE OF WATER. CYCLED THROUGH THIS ISSUE SEVERAL TIMES UNTIL VEHICLE WOULD NOT RECOVER FROM POWER STEERING FAULT. NOW FORD DEALERSHIP IS REQUIRING THAT I REPLACE STEERING RACK TO REMEDY THE PROBLEM. VEHICLE HAS BEEN SERVICED IN FEBRUARY OF 2016 DUE TO RECALL REGARDING STEERING COMPONENT.
Structure, Nov 1, 2016
LATCH ON DRIVER'S SIDE DOOR THAT HAD BEEN REPLACED UNDER RECALL (FORD RECALL 15S16, NHTSA CAMPAIGN # 15V250000) FAILED AND CAUSED DOOR TO OPEN UNEXPECTEDLY WHILE DRIVING. I HAD TO PHYSICALLY HOLD THE DOOR TO KEEP IT SHUT IN ORDER TO GET THE CAR HOME AND THEN TO THE DEALERSHIP. I PROBABLY SHOULD HAVE HAD IT TOWED INSTEAD OF DRIVING IT. FORD FAILED TO REPLACE PART UNDER WARRANTY BECAUSE OF NUMBER OF MILES THAT HAD BEEN DRIVEN SINCE THE LATCH WAS REPLACED UNDER THE RECALL. FORD PART # USED TO REPLACE LATCH WAS FE8Z 5421813 C. *TR
Latches/locks/linkages, Oct 25, 2016
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR WAS UNABLE TO LOCK PROPERLY, WHICH CAUSED THE DOOR TO OPEN WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Structure, Oct 23, 2016
REAR PASSENGER DOOR LATCH IS NOT WORKING. THE CAR WAS IN MOTION ON A CITY STREET WHEN THE "DOOR IS AJAR" ALERT CAME ON. THERE WAS A CHILD IN THE BACK SEAT AT THE TIME.
Engine, Oct 21, 2016, fire
TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING 55 MPH, THE FRONT END OF THE VEHICLE CAUGHT FIRE. THE ENGINE OVERHEATED, SHUT OFF, AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 67,000. THE VIN WAS UNAVAILABLE.
Air bags, Oct 21, 2016, crash
TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. WHEN THE AIR BAG UNDERNEATH THE DASHBOARD DEPLOYED, IT CAUSED THE CONTACT'S FOOT TO PRESS DOWN ON THE ACCELERATOR PEDAL, FURTHER INJURING THE CONTACT. THE AIR BAGS LOCATED IN THE STEERING WHEEL HAD A DELAYED RESPONSE, WHICH ALSO CAUSED FURTHER INJURY. THE CONTACT RECEIVED INJURIES TO THE RIGHT ANKLE, RIGHT FOOT, AS WELL AS A FRACTURED RIB AND RIGHT HAND. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Structure, Oct 16, 2016
8/15/15 VEHICLE WENT IN FOR REPLACEMENT/PAINTING OF TWO NEW FRONT DOORS DUE TO RUST AT INSIDE EDGES. TODAY 10/16/16, NOTICED PAINT BUBBLING AT THE EDGE OF THE HOOD IN THE SAME MANNER. BOTH AT AN AREA WHERE THE METAL IS "CRIMPED" AT EDGE.
Steering, Oct 12, 2016
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.
Structure, Oct 11, 2016
PASSENGER SIDE DOOR LATCH WOULD NOT LATCH ALLOWING DOOR TO BE SECURELY SHUT. DOOR HAD TO BE TIED SHUT UNTIL REPAIRS COULD BE MADE. DEALER SAID IT WAS KNOWN DEFECT BUT CHARGED FOR REPAIR.
Structure, Oct 10, 2016
PASSENGER REAR DOOR LATCH WOULD NOT PROPERLY INTERLOCK, MEANING DOOR WOULDN'T STAY SHUT. THIS HAPPENED IN A STATIONARY POSITION WHEN I OPENED THE DOOR TO GET A PASSENGER OUT THEN I WENT TO CLOSE THE DOOR, HAVING THE DOOR BOUNCE BACK TO ME. TO NOTE: A RECENT RECALL WAS ADMINISTERED DUE TO FAULTY LATCHES AND I HAD IT REPLACED AT FORD IN FEB 2016... 8 MONTHS LATER ISSUE RESURFACED, NOT COOL.
Structure, Oct 8, 2016
THE PASSENGER DOOR LATCH STOPPED WORKING AND I HAD TO USE ROPE TO KEEP THE DOOR SHUT. THE SERVICE DEPARTMENT CONFIRMED THAT THE LATCH WAS INTERNALLY FAULTY AND WAS REPLACED AT MY EXPENSE.
Structure, Oct 7, 2016
THE REAR PASSENGER DOOR LATCH FAILED AGAIN, THE RECALL WAS PERFORMED 14 MONTHS AGO. THE DEALER REFUSED TO REPAIR IT UNDER THE RECALL. I TOOK THE CAR BACK AND IT IS PARKED IN THE GARAGE WITH THE BATTERY DISCONNECTED.