2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: electrical system
177 reports, newest first. Show all
Electrical system, Dec 22, 2016
COMPLETE ELECTRICAL POWER FAILURE DUE TO PERSISTENT DRAIN ON BATTERY. AFTER JUMPSTART, CAR WAS OPERATIONAL; HOWEVER, THERE IS INTERMITTENT FAILURE WHEN THE CAR IS NOT IN USE FOR 24 HOURS. INTERMITTENT HARD FAULT WITH DTC P0887 IN SOBDMC (SECONDARY ON BOARD DIAGNOSTICS MODEL C). BELOW ARE A SUBSET OF DTC CODES: DTC MODULE B10D7:87 BCM B1287:11 BCM P0887:00 SOBDM-C P1934:87 BCM P1A10:00 BCM U0140:00 PSCM U3001:00 BECM U3003:13 PSCM U3003:16 BECM U3003:16 BCM THERE IS LIMITED COVERAGE BY THE MANUFACTURE (POST 36K MILES) AND THE CONSUMER IS RESPONSIBLE FOR THE EXTENSIVE DIAGNOSTICS AND REPAIR. THE COMPLEXITY OF THE PLUG IN HYBRID CAR AND THE CURRENT SERVICE MODEL ARE INCONSISTENT. THIS IS A BIGGER PROBLEM THAN MOST RECOGNIZE.
Power train, Electrical system, Engine, Dec 5, 2016
WHILE DRIVING I HAD TOTAL LOSS OF POWER AND CAR SHUT OFF. IT HAPPENED 3 TIMES IN A TWO DAY SPAN. *TR
Electrical system, Aug 25, 2016
AT THE END OF JULY WHILE DRIVING THE VEHICLE THE ENTIRE CLIMATE CONTROL SYSTEM SHUT DOWN AND THE DISPLAY READ "TEMPORARILY LOST COMMUNICATION WITH THE CLIMATE SYSTEM. I WAS DRIVING ON 45 MPH ROADS AND HAD JUST PULLED UP TO A RED LIGHT. THE CAR WAS STILL RUNNING WITH THE RADIO ON BUT I WAS UNABLE TO ADJUST THE VOLUME UP OR DOWN OR TURN THE RADIO OFF. THE A/C HAD SHUT OFF ALONG WITH THE FAN AND NONE OF THE BUTTONS WORKED. ALSO COULD NOT ROLL DOWN THE POWER WINDOWS FROM THE DIVERS SEAT, ALL THE BUTTONS AND SCREEN WERE FROZEN. TURNED THE CAR ON AND OFF MULTIPLE TIMES OVER THE NEXT 24HRS BUT SYSTEM WOULD NOT RE-SET. THE FOLLOWING DAY THE SYSTEM RE-SET WHEN I STARTED THE CAR. TOOK THE CAR TO THE DEALERSHIP AND THEY COULD NOT FIND ANY TROUBLE CODES. CALLED FORD MOTOR CO. AND THEY SAID THAT THEY HAD NEVER ENCOUNTERED THIS PROBLEM AND COULD OFFER NO ASSISTANCE IF NO TROUBLE CODE WAS FOUND EVEN THOUGH THE CAR IS STILL UNDER THE WARRANTY PERIOD. NOT HAVING A/C, HEAT, OR THE DEFROSTER I BELIEVE COULD PLACE ME OR MY FAMILY IN A VERY DIFFICULT IF NOT DANGEROUS SITUATION. THIS IS THE SECOND TIME I HAVE EXPERIENCED THIS PROBLEM. PLEASE LET ME KNOW IF ANYONE ELSE HAS REPORTED A SIMILAR ISSUE.
Electrical system, Feb 28, 2016
MY 2014 FORD FUSION'S DOOR/WINDOW CONTROLS WILL STOP WORKING AND THE CLIMATE CONTROL WILL NOT WORK EITHER. IT OCCURS SPORADICALLY. I DO LIVE IN ARIZONA WHERE TEMPERATURES CAN GET EXCEEDINGLY HOT. I HAVE BROUGHT MY CAR INTO THE DEALERSHIP (AS EARLY AS THE 2ND/3RD DAY OF OWNERSHIP) SEVERAL TIMES WITHOUT ANY RESOLUTION. IT'S GOTTEN TO THE POINT THAT I PURCHASED A SPECIAL TOOL TO BREAK THE CAR WINDOW. THIS CAN CAUSE A DEATH. MY SON AND I WERE IN THIS PREDICAMENT WE COULDN'T DO ANYTHING WE STARTED TO SWEAT REALLY BAD AND GET RED. THANKFULLY I HAD WATER IN THE CAR. AFTER SEVERAL ATTEMPTS OF TURNING THE CAR OFF AND ON SEVERAL TIMES THE SYSTEM WOKE UP. I ROLLED THE WINDOWS DOWN AND PURCHASED THE WINDOW BREAKING TOOL. THIS HAS OCCURRED WHILE IN MOTION AND STATIONARY, ON CITY STREETS AND HIGHWAYS.
Electrical system, Engine, Fuel/propulsion system, Feb 24, 2016
BATTERY WAS INITIALLY NOT TAKING A CHARGE, THEY SAID IT WAS A DEFECTIVE MODULE AND REPLACED BOTH THE MODULE AND THE REAR BACK UP CAMERA WHICH THEY SAID WAS DRAINING THE BATTERY. IN THIS CASE THEY HAD THE CAR FOR 2 1/2 WEEKS BEFORE RETURNING IT TO ME .. ABOUT 4 DAYS AFTER I GOT IT BACK THE CAR STARTED SHUDDERING DURING A REVERESE POSITION IN A PARKING LOT AND DIED.. IT STARTED RIGHT UP AGAIN.. THE NEXT DAY IT LOST ALL ACCELERATION AT A LOWER SPEED IN STOP AND GO TRAFFIC, ONCE AGAIN IT DIED BUT STARTED RIGHT UP AGAIN. IT DID THIS TWO MORE TIMES ONCE ON THE FREEWAY THE OTHER TIME DOWN THE STREET FROM MY HOME. FORD HAS HAD THE CAR FOR 5 DAYS (SINCE 2/19/2016) NOW AND SAYS THERE IS NO CODES OR HAVE BEEN ABLE TO DUPLICATE THE PROBLEM..
Electrical system, Feb 3, 2016
THE INFORMATION DISPLAY ON MY 2014 FORD FUSION BLACKED OUT WHILE I WAS DRIVING IN DECEMBER, 2015. THE WARRANTY HAD EXPIRED. THE CAR HAD APPROXIMATELY 48,000 MILES WHEN THIS OCCURRED. I TOOK IT TO THE SERVICE DEPARTMENT AT THE FORD DEALER WHERE I HAD BOUGHT THE CAR. I PAID $99.95 TO HAVE THE PROBLEM DIAGNOSED. I WAS TOLD THAT IT NEEDED A GATEWAY MODULE THAT WOULD COST APPROXIMATELY $300, BUT THE $99.95 WOULD GO TOWARDS THAT COST. WHEN THE PART CAME IN AND INSTALLED, THE PROBLEM STILL EXISTED. THE SERVICE DEPARTMENT HAD TOLD ME THAT THE GATEWAY MODULE MAY NOT FIX THE PROBLEM. I WAS TOLD THAT THE INSTRUMENT CLUSTER WOULD HAVE TO BE REPLACED. THE COST WOULD BE $707 AND THE SHOP WOULD NEED MY CAR FOR TWO DAYS. I ALSO WOULD NEED TO BRING ALL MY KEYS FOR THE PROGRAMMING. THIS ALL SEEMS TO BE A STEEP PRICE TO FIX A DISPLAY PANEL THAT I USE ONLY FOR AN ODOMETER AND SOMETIMES FOR TRIP MILEAGE. I SAW ON THE SERVICE BULLETIN NO. ASI-44742 THAT OTHER 2013-2014 FORD FUSIONS HAVE THE SAME PROBLEM AND THESE CARS NEED THE INSTRUMENT PANEL CLUSTER REPLACED DUE TO PROGRAMMABLE MODULE INSTALLATION. I HAVE NOT HAD THE CLUSTER REPLACED BECAUSE THE PART HAS TO BE SPECIAL ORDERED. I WANTED TO SEE IF THERE WERE OTHER OPTIONS. THANK YOU FOR YOUR HELP. *TR
Electrical system, Service brakes, Engine, Dec 28, 2015
I DRIVE A 2014 FORD FUSION SE WITH A 1.6L ECOBOOST AND A 6 SPD MANUAL TRANSMISSION. IT HAD APPROXIMATELY 40,500 MILES AT THE TIME OF THE INCIDENT. UPON REACHING A SPEED OF 35-40 MPH WHILE ACCELERATING (I SHIFT AT 2500 RPM'S) I HEARD TWO CHIMES SIMILAR TO THE CHIMES THE CAR MAKES WHEN I START IT. ONCE THE CHIMES FINISHED SOUNDING MY INSTRUMENT PANEL WENT BLACK EXCEPT FOR THE NEEDLES WHICH ALL CAME TO A REST INTO THE "OFF" POSITION". THEY STILL REMAINED LIT. I HAD NO DASHBOARD LIGHTS. MY CAR LOST POWER AT THE SAME TIME AND THE STEERING BECAME SLIGHTLY HARDER THAN NORMAL. THERE WAS A VERY SMALL AMOUNT OF THROTTLE RESPONSE AND THEN NO RESPONSE. I WAS ABLE TO COAST ONTO A SIDE STREET WHERE THE CAR COMPLETELY WENT DEAD BY THE TIME I CAME TO A STOP. BEFORE COMING TO A STOP MY BRAKE PEDAL PUSHED DOWN EASIER THAN NORMAL. AT SOME POINT BEFORE COMING TO A STOP MY CHECK ENGINE LIGHT CAME ON AND THEN WENT OFF ONCE THE CAR DIED. AFTER STAYING STOPPED FOR A FEW SECONDS I RESTARTED THE CAR AND CONTINUED DRIVING WITH NO ISSUES SINCE. WHEN THE CAR LOST POWER AND DIED THERE WAS NO STUTTERING OR STALLING. THE CAR SHUT ITSELF OFF VERY SMOOTHLY. THE NEXT DAY I TOOK THE CAR TO MY LOCAL FORD DEALER AND THEY PROMPTLY LOOKED AT IT. AFTER CONDUCTING A COMPUTER DIAGNOSTIC CHECK I WAS INFORMED THAT THERE HAD BEEN A, 'THROTTLE BODY INCIDENT'. I WAS ALSO INFORMED THAT IT APPEARED THAT THE AIR FILTER HAD NOT BEEN PROPERLY SEATED INTO ITS HOUSING WHEN CHANGED AT THE 30K MILE MAINTENANCE INTERVAL. THEY CONDUCTED FURTHER PINPOINTING AND LOCATED PARTICLES INSIDE THE THROTTLE BODY WHICH THEY CLEANED OFF. THE DEALER UPDATED THE PCM AND CONDUCTED A SATISFACTORY ROAD TEST. SINCE THE INCIDENT I HAVE PUT SEVERAL HUNDRED MILES ONTO THE CAR WITH NO ISSUES. I WAS FORTUNATE THIS OCCURRED ON A ROAD WITH LIGHT TRAFFIC AND WHILE NOT TRAVELING AT HIGHWAY SPEED.
Electrical system, Oct 16, 2015
TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE KEY FOB FRACTURED AND THE KEY BECAME DETACHED FROM THE FOB. THE VEHICLE WOULD NOT START. THE VEHICLE HAD TO BE STARTED USING PLIERS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE KEY FOB WAS FRACTURED AND NEEDED TO BE REPLACED. THE FOB WAS NOT REPLACED. THE CONTACT WAS ABLE TO USE A SPARE KEY TO OPERATE THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 02/05/16*LJ UPDATED 04/07/16*LJ *CN
Electrical system, Sep 24, 2015
OUR AC QUIT WORKING THE DAY AFTER RETURNING FROM A SMALL TRIP. WE TOOK IT IN UNDER WARRANTY AND FIND OUT THE CLUTCH ASSEMBLY HAS BROKEN OFF AND IS MISSING FROM THE AC COMPRESSOR THE IS ON BACK ORDER AND WE ARE TOLD IT IS SAFE TO DRIVE BUT IT IS MAKING A LOT OF NOISE FROM THE FRONT.
Electrical system, Other or unspecified, Equipment adaptive/mobility, Aug 31, 2015
WHILE DRIVING THE CAR STARTED BEEPING. TOOK A MINUTE TO FIGURE OUT THE CLIMATE CONTROL WHICH WAS SET AT 72 WAS AUTOMATICALLY GOING DOWN TO 60 (IT BEEPS AS IS CHANGES SETTINGS). TRIED TO TURN IN BACK UP AND IT WENT DOWN, TURNED IT OFF AND IT CAME BACK ON. DID THIS ALL THE WAY HOME. IN MY DRIVEWAY, WITH CAR TURNED OFF, IT CONTINUED BEEPING. THIS HAS HAPPENED 6 TIMES BETWEEN APRIL 27TH AND AUGUST 30TH. SOME TIMES IT GOES UP TO 85 DEGREES AND SOMETIMES DOWN TO 60 AND THERE IS NO STOPPING IT WHILE DRIVING. FORD HAS UPDATED COMPUTER TWICE AND REPLACED IT ONCE. WAITING FOR CALL BACK FROM FORD TO SCHEDULE ANOTHER APPOINTMENT. I FEEL THIS IS A SAFETY ISSUE AS THERE IS NO CONTROLLING IT AND IT'S GOING TO EXTREME LOW AND HIGH TEMPERATURES, AS WELL AS THE CONTINUOUS BEEPING. EXTREMELY DISTRACTING. I HAVE YESTERDAY'S INCIDENT ON VIDEO. NOT TO MENTION, SINCE THEY CAN'T FIGURE OUT WHAT IS CAUSING THIS I DON'T KNOW IF THERE IS A POSSIBILITY OF FIRE; IT MUST BE ELECTRICAL OF SOME SORT?
Electrical system, May 27, 2015, fire
TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER PARKING THE VEHICLE, IT CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT NOTICED FLAMES AND SMOKE AFTER THE DOOR WAS OPENED. THE SEAT WAS BURNED. THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FIRE WAS DUE TO AN OUTSIDE SOURCE; HOWEVER, THE POLICE REPORT AND INSURANCE COMPANY DIAGNOSED THAT THE FAILURE WAS CAUSED BY FAULTY WIRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 141,000.
Electrical system, May 22, 2015
I LEASED MY SE FUSION OCT 2014 .. ABOUT 6 MONTHS LATER I NOTICED THAT ALL OF MY INSIDE ELECTRONIS WOULD FAIL. I WOULD LOSE RADIO, AIR, HEAT, SEAT POWER, WINDOWS, DOOR LOCKS, ONLY THINGS THAT WOULD WORK WERE ENGINE, HEADLIGHTS, AND WINDSHEILD WIPERS. THE CAR WAS TAKEN INTO FORD AND THEY SAW THE DIAGNOSTIC CODE AND CALLED MANUFACTURER TO SEE HOW TO FIX. ABOUT 4 MONTHS LATER IT HAPPENED AGAIN. THIS TIME FORD HAD MY CAR FOR A WEEK AND REPLACED WIRES AND FUSES AND WE FELT THIS TIME IS WAS FIXED AND WOULDN'T HAVE ANYMORE ISSUES. WELL TODAY MAY 22ND ON MY 25 MINUTE DRIVE INTO WORK IT HAPPENED AS I GOT ONTO HIGHWAY, ABOUT 10 MINUTES LATER RESET. BEFORE I COULD EVEN GET INTO WORK IT WENT OUT AGAIN THIS TIME TOOK ABOUT 20 MINUTES TO RESET AND IN THAT TIME WAS LATE TO WORK BECAUSE MY WINDOW WAS DOWN AND COULD NOT LEAVE IT THAT WAY. MY CAR WAS NOTHING BUT A HEADACHE FOR FORD THE LAST TIME THEY HAD IT AND AS THEY HAVE TRIED TO FIX IT WE ARE STILL EXPERIENCING ISSUES AS I AM NOW AWAITING TO HEAR WHAT WILL BE DONE WITH IT NOW. MY BIGGEST CONCERN IS IF AND WHEN I LOOSE POWER TO EVEN MY ENGINE AS I AM ON THE HIGHWAY HEADING TO OR HOME FROM WORK.
Electrical system, Apr 18, 2015, fire
DROVE THE CAR DOWN A MOUNTAIN ROAD AND SOMEHOW MANAGED TO REGENERATE 29 MILES ON THE BATTERY. THOUGHT THAT VERY STRANGE AS THE HIGHEST CHARGE OR REGEN ACHIEVED PRIOR TO THIS SHOWED 24 MILES AND DID NOT THINK THE BATTERY COULD HOLD THAT MUCH. RETURNED HOME ABOUT 9:30PM WITH AN EMPTY PLUG-IN CHARGE. AT APPROXIMATELY 9:50PM PLUGGED IN THE CAR FOR CHARGING USING THE 120V FORD PHEV CHARGER SUPPLIED WITH THE VEHICLE. AT APPROXIMATELY 3AM AWOKE SMELLING ELECTRICAL FIRE. FOLLOWED THE SMELL TO THE GARAGE AND DISCOVERED THAT THE PHEV CHARGER PLUG HAD COMPLETELY BURNED UP ALONG WITH THE OUTLET RECEPTACLE, PLASTIC RECEPTACLE BOX AND SOME OF THE STUD THE RECEPTACLE BOX WAS ATTACHED TO. SOMEHOW THE ATTACHED GARAGE STRUCTURE DID NOT BECOME ENGULFED; RATHER, THE FIRE WENT OUT SOMEHOW BY ITSELF. UNPLUGGED THE CHARGER FROM THE CAR AT 3:11AM AND MADE SURE THE PANEL CIRCUIT BREAKER WAS COMPLETELY IN THE OFF POSITION. LOOKED AT THE ANDROID MYFORD APP AND DISCOVERED THAT AT 2:27AM THE CAR SENT A MESSAGE "SCHEDULED CHARGE DID NOT BEGIN - EXTERNAL FAULT." THE APP ALSO REPORTED THE FOLLOWING AT 3:11AM, YOUR VEHICLE HAD AN ACCIDENTAL UNPLUG WHILE CHARGING.' HOWEVER, THE CAR APPEARED TO BE FULLY CHARGED. THROUGH THE PROCESS OF INVESTIGATING THE FIRE WITH THE INSURANCE AND FIRE DEPARTMENT, IT WAS DETERMINED THAT THE CHARGER PLUG IS WHERE THE FIRE STARTED. WE POSSESS A COPY THE FIRE DEPARTMENT REPORT ON THE CAUSE OF THIS INCIDENT. *TR
Power train, Electrical system, Fuel/propulsion system, Apr 1, 2015
DRIVING DOWN RURAL RESIDENTIAL AREA ROAD AT NIGHT. CAR ILLUMINATED "STOP SAFELY NOW" WARNING AND LOST POWER. CAR STALLED AND WOULD NOT RE-START LEAVING ME STRANDED. TOW TRUCK WAS CALLED AND PICKED UP CAR. DEALER REPORTED THAT CAR BLEW 125 AMP FUSE AND SEVERAL ELECTRICAL COMPONENTS DAMAGED. THIS OCCURRED APPROXIMATELY TWO WEEKS AFTER CAR'S LEAKY TRANSMISSION WAS REPAIRED. CAR STILL IN SERVICE DEPARTMENT. *TR
Steering, Electrical system, Dec 18, 2014
ON AT LEAST 3 OCCASIONS WHEN TURNING LEFT USUALLY A HARD LEFT TURN AND USUALLY WHEN I PARK THE POWER STEERING GOES OUT AND THE DASH LIGHTS UP. IT HAS BEEN TO THE DEALER 3 TIMES AND THEY CANNOT FIND A PROBLEM BUT IF THE STEERING GOES OUT ON A TURN AT A HIGHER SPEED IT COULD CAUSE AN ACCIDENT. THE DEALER SAID WHEN THE PROBLEM HAPPENS AGAIN TO DRIVE STRAIGHT TO THE DEALERSHIP AND DON'T TURN OFF THE CAR AND THAT ONLY WORKS IF THEY ARE OPEN. I AM CONCERNED!!! *TR
Electrical system, Nov 20, 2014
IN NEW 2014 FUSION WITH 1500 MILES, IT HAS LEFT ME STRANDED THREE TIMES WITH A DEAD BATTERY. THIS MEANS YOU HAVE TO REMOVE THE DOOR HANDLE TO ENTER THE CAR. YOU ALSO CANNOT MOVE THE CAR OUT OF THE GARAGE BECAUSE THE TRANSMISSION IS LOCKED IN PARK. YOU CANNOT OPEN ANY DOOR EXCEPT THE DRIVERS DOOR AND YOU MUST TAKE APART THE CENTER CONSOLE TO DIS-ENGAGE THE TRANSMISSION LOCK. YOU CANNOT OPEN THE TRUNK. HAD PROBLEM TO THE DEALER 3 TIMES WITH TWO NEW BATTERIES AND NO SOLUTION. DEALER SAYS THERE IS NO MORE THAN A 10 MILLIAMP DRAW WHEN THE VEHICLE IS NOT OPERATING. OWNER'S MANUAL STATES THE "AUTOLAMP" SYSTEM SHUT DOWN ALL POWER AFTER TIME PERIOD FOLLOWING IGNITION SWITCH OFF IS OBVIOUSLY NOT WORKING. *TR
Power train, Electrical system, Fuel/propulsion system, Oct 29, 2014
FIRST I WOULD LIKE TO STATE THAT THIS VEHICLE HAS A 6 SPEED MANUAL TRANSMISSION. I HAVE HAD ACCELERATION/ DECELERATION ISSUES SINCE I TOOK DELIVERY OF THE VEHICLE IN JANUARY 2014, THE ISSUES ARE INTERMITTENT AND HAPPEN AT VARIOUS RPM AND VARIOUS SPEEDS. IVE HAD THE VEHICLE AT THE DEALERSHIP 3 TIMES FOR THE SAME ISSUE THEY HAVE TOLD ME 3 TIMES THAT THERE IS NOTHING WRONG WITH THE VEHICLE. THE PROBLEMS ARE AS FOLLOWS....WHEN SHIFTING GEARS THE ACCELERATOR WILL OCCASIONALLY STICK AND HOLD THAT HIGHER RPM FOR 5 OR 6 SECONDS BEFORE DECELERATING, THIS HAPPENS APPROX. 50% OF THE TIME WHILE SHIFTING. THE DEALER TELLS ME THAT THIS IS SUPPOSED TO HAPPEN THIS WAY. MY RESPONSE IS... IF IT IS SUPPOSED TO PERFORM THIS WAY THEN WHY DOESN'T IT PERFORM THIS WAY ALL THE TIME RATHER THAN 50% OF THE TIME? THE SECOND ACCELERATION/ DECELERATION ISSUE IS....THE CAR WILL RANDOMLY ACCELERATE TO 5500- 6000 RPM, THIS HAS HAPPENED WHILE DRIVING 40 MPH IN 6TH GEAR IT HAS ALSO HAPPENED WHILE SHIFTING BETWEEN GEARS. WHEN THIS HAPPENS IT WILL MAINTAIN THAT HIGH RPM FOR 5 OR 6 SECONDS THEN DECELERATE. ON ONE OCCASION I WAS DRIVING IN TRAFFIC AT APPROX. 15 MPH MY CAR ACCELERATED AND THIS ALMOST CAUSED AN ACCIDENT, FORTUNATELY I WAS ABLE TO QUICKLY DEPRESS THE CLUTCH AND BRAKE TO AVOID A COLLISION. THE ISSUES LISTED ABOVE HAVE HAPPENED MULTIPLE TIMES AND ARE RANDOM. *TR
Electrical system, Engine, Oct 8, 2014
THIS VEHICLE HAS A PROXIMITY STARTING SYSTEM. NO INSERTION OF A KEY IS NEEDED TO START THE CAR. THE CAR IS SUPPOSED TO RECOGNIZE THE ELECTRONIC KEY TO YOUR VEHICLE. AFTER SHOPPING I CAME OUT GOT INTO MY CAR AND PUSHED THE START BUTTON WITH MY KEY FOB IN MY POCKET. MY WIFE HAPPENED TO BE SITTING BESIDE ME IN THE CAR WITH A KEY FOB IN HER PURSE. THE CAR WOULD NOT START AND A MESSAGE SAYING "KEY NOT RECOGNIZED". I TRIED MULTIPLE TIMES TO PUSH THE START BUTTON TO TRY TO START THE CAR. IT WOULD NOT START. THE KEY FOBS WOULD HOWEVER LOCK AND UNLOCK THE CAR WHICH MEANT THE CAR WAS IN FACT RECOGNIZING THEM BUT THE CAR WOULD NOT START. I CALLED MY SELLING DEALERSHIP FOR ADVICE ON HOW TO START THE CAR. THEY COULD OFFER NONE. THEY SAID ALL I COULD DO WOULD BE TO HAVE THE VEHICLE TOWED TO THEM FOR INSPECTION. L CALLED TO ARRANGE FOR THE TOW. BUT THEN WAITING FOR THE TOW TRUCK I TRIED ONE LAST TIME TO START THE CAR BY PUSHING THE START BUTTON. AMAZINGLY AND FOR NO REASON I COULD FIGURE OUT AS I HAD DONE NOTHING DIFFERENT THE CAR DID FINALLY START THAT TIME. I DOVE OVER TO THE DEALERSHIP. AFTER OVER TWO HOURS THEY COULD NOT FIND ANY PROBLEM WITH THE CAR THAT MIGHT HAVE CAUSED IT TO NOT RECOGNIZE MY KEY FOBS AND NOT START. THEY KEPT MY CAR OVERNIGHT BUT BY NOON STILL FINDING NO PROBLEM OR CURE TO IT THEY SAID I COULD COME AND PICK UP THE CAR. WHEN I GOT THERE THEY SAID THEY HAD CONTACTED FORD AND FORD HAD NO INFORMATION TO GIVE THEM ABOUT THE PROBLEM. I DID SOME RESEARCH MYSELF HOWEVER ON THE INTERNET AND FOUND A NUMBER OF COMPLAINTS ON FORD'S OWN WEBSITE IN THE "FORUM" SECTION SAYING OTHER CUSTOMERS HAD REPORTED THE VERY SAME "KEY NOT RECOGNIZED" AND NONE STARTING PROBLEMS WITH THEIR VEHICLES. FORD SEEMS TO BE STONEWALLING ON THIS ISSUE. AND WHILE A CAR NOT STARTING WHEN YOU NEED IT TO CAN BE A REAL INCONVENIENCE IT COULD ALSO BE A REAL SAFETY CONCERN UNDER THE RIGHT CIRCUMSTANCE. *TR
Electrical system, Sep 28, 2014
WITH THE KEY FOB IN THE FRONT SEAT, ON THE FLOOR BOARD, THE DOORS WERE ABLE TO BE LOCKED. THIS RESULTED WITH MY KEY FOB BEING LOCKED IN THE CAR., AND I WAS LEFT IN THE HEAT WITH FROZEN FOOD AFTER GROCERY SHOPPING. *TR
Engine and engine cooling, Fuel system, Gasoline, Electrical system, Visibility, Aug 5, 2014
THIS 6 SPEED MANUAL TRANSMISSION ENGINE INTERMITTENTLY STALLS AT OR VERY NEARLY AT A COMPLETE STOP IN NEUTRAL GEAR. THE ENGINE STALLS MORE FREQUENTLY WHEN IT'S RAINING. THE ENGINE STALLS WERE APPROXIMATELY 20-25 TIMES OVER 4-5 MONTHS. THE IGNITION BUTTON, INTERMITTENTLY, DOESN'T START THE CAR THE FIRST TIME AND HAS TO BE PUSHED TWICE BEFORE THE ENGINE STARTS. THE FUEL LIGHT GAUGE INTERMITTENTLY LIGHTS UP BETWEEN 1/4 OR 1/8 OF A TANK, OTHERWISE IT LIGHTS UP WHEN THE LINE IS BASICALLY AT THE BOTTOM. INTERMITTENTLY THE SUNROOF DOESN'T OPEN OR CLOSE PROPERLY. SOMETIMES IT REMAINS OPEN WHILE AT THE SAME TIME, THE INTERIOR HEADLINER IS ACTUALLY CLOSED. IF YOU AREN'T PAYING ATTENTION IT IS IMPOSSIBLE TO KNOW THE SUNROOF IS ACTUALLY OPEN BECAUSE THE INTERIOR HEADLINER REMAINS CLOSED.
Engine and engine cooling, Electrical system, Aug 1, 2014
AIR CONDITIONING FAILURE WHICH ALLOWS FOR NON-COOLING OF HV BATTERY IN ENERGI. VEHICLE FORCED INTO HYBRID MODE TO "COOL BATTERY" THOUGH IT IS UNCLEAR WHETHER THERE WAS ANY CAPACITY TO COOL HV BATTERY DUE TO COMPLETELY DEPLETED FREON. CONCERN OVER HV BATTERY CAPACITY COMPARED TO OTHER FUSION ENERGI MODELS. *TR
Electrical system, Service brakes, Engine, Jul 23, 2014
CAR HAD PREVIOUSLY LOST FULL POWER AND BRAKES IN APRIL, INCIDENT REPEATED ITSELF THIS TIME 5500 MILES LATER WHILE AT FREEWAY SPEEDS. CAR LOST POWER BRAKES AND STEERING, WAS ABLE TO COST TO A STOP. AFTER STOPPING CAR LOCKED ITSELF IN PARK AND ENGAGED THE PARKING BRAKE, MAKING TOWING VERY DIFFICULT. AFTER NUMEROUS RESTARTS ERROR LIGHTS DISAPPEARED AND THE CAR DROVE FINE AND WAS ABLE TO BE MOVED OUT OF TRAFFIC. AFTER STOPPING CAR LOCKED ITSELF IN PARK AGAIN AND WOULD NO LONGER FUNCTION. DEALER HAS NO IDEA HOW TO FIX THIS ISSUE, HAD THIS OCCURRED WITH HIGH TRAFFIC IT WOULD HAVE RESULTED IN A CRASH. FORD WAS CONTACTED TO ATTEMPT BUY BACK PROGRAM. *TR
Electrical system, Service brakes, Engine, Jul 23, 2014
VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR
Electrical system, Equipment adaptive/mobility, Jul 14, 2014
FORWARD COLLISION WARNING.THIS SYSTEM IS SUPPOSED TO WARN YOU THAT THE CAR IS STOPPED AT A LIGHT AND YOU APPROACHES CAR OR IF HE PULLS IN FRONT OF YOU SLOWS DOWN QUICK TO GIVE YOU SUFFICIENT TIME TO STOP.ON MY CAR YOU HAVE TO BE 10 FEET FROM THE OTHER CAR OR AT TIMES IT DOESN'T WORK AT ALL. TO PROVE THIS I HAVE RUN MANY TESTS. THE DEALER SAYS WHEN FOLLOWING CLOSELY BEHIND A VEHICLE OR ONE STOPS QUICKLY IN FRONT OF YOU THE RED LIGHTS ARE NOT COMING ON THE AND ACTIVATING THE DRIVER ASSISTED BRAKING. THEY HAVE NOT BEEN ABLE TO FIND ANY TROUBLE AND THEY SAY EVERYTHING IS WORKING CORRECTLY. THE SAID ALSO THE FRONT CRASH SENSORS ARE NOT WORKING AND BEING TOO CLOSE TO THE VEHICLE FRONT OF THEM. I BELIEVE FORD HAS ENGINEERED SYSTEM POORLY AND IT COULD BE A DANGER TO MANY FAMILIES DEPENDING ON THIS IT IS MY BELIEF THAT THIS SHOULD BE LOOKED INTO QUICKLY PREVENT ANY POSSIBILITY OF A REAR END CRASH AND TO WARN THEM BEFORE THE COLLISION OCCURS. IT IS IMPOSSIBLE TO SHOW YOU ON THIS FORM A VIDEO TO SHOWING YOU HOW THE SYSTEM SHOULD PERFORM. HOPE YOU LOOK INTO THIS MATTER QUICKLY BEFORE IT CAUSES THE BAD REAR END COLLISION. THANK YOU *TR
Electrical system, Mar 11, 2014
2014 FORD FUSION TITANIUM LOST ALL ELECTRICAL POWER ON 03/03/2014 WHEN MY WIFE PULLED INTO THE GARAGE. SHE SAID THAT SHE TRIED TO REMOVE THE CD DISC BUT IT WOULD NOT EJECT. I WENT INTO THE GARAGE AND FOUND THAT THERE WAS NO ELECTRICAL POWER AT ALL. I THEN OPEN THE HOOD AND REMOVED THE POSITIVE BATTERY CABLE FROM THE BATTERY AND REINSTALLED IT AFTER 1 MINUTE AND EVERYTHING RETURNED TO NORMAL. THERE HAS NOT BEEN ANYMORE INCIDENTS SINCE TODAY'S DATE OF 03/11/2014.