2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: engine
242 reports, newest first. Show all
Engine, Feb 18, 2024
Vehicle started indicating issues turning over to crank. I purchased a new key and key fob for the vehicle and got it programmed successfully I also replaced the starter with a brand new starter, issue still present in which vehicle is not turning on when I turn vehicle on to crank.
Engine, Feb 2, 2024
2014 Ford Fusion 1.5 Eco boost engine now has 37,000 miles coolant leak into cylinders. Coolant container empty's quickly. Car is undrivable over heats causing a problem driving on the highway. Two mechanics confirmed.
Engine and engine cooling, Engine, Jan 29, 2024
The contact owns a 2014 Ford Fusion. The contact stated that while operating the vehicle, there was white smoke coming from the exhaust pipes and the engine was misfiring. Additionally, the check engine warning light had remained illuminated. The vehicle was taken to the local dealer who diagnosed that engine coolant had leaked into the engine cylinders and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not eligible for the Manufacturer’s Extended Coverage for the failure. The failure mileage was 75,000.
Power train, Engine, Jan 17, 2024
The contact owns a 2014 Ford Fusion. The contact stated while pulling out of a parking space and driving, the vehicle jerked and stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure recurred while driving on another occasion. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 88,000.
Engine and engine cooling, Engine, Dec 28, 2023
The contact owns a 2014 Ford Fusion. The contact initially discovered that the engine was consuming an excessive amount of coolant. There was no warning light illuminated. Upon inspection, the contact discovered that the coolant level was low; however, the contact later discovered that the coolant level was low again soon after topping off the coolant reservoir. The contact stated that the check engine warning light was illuminated. Upon inspection, the contact discovered that coolant was leaking into an engine cylinder. The dealer was notified of the failure and was given an estimate for a diagnostic test. The manufacturer was notified of the failure and referred the contact to the NTHSA Hotline. The vehicle was not repaired. The failure mileage was approximately 108,000.
Other or unspecified, Engine, Dec 12, 2023
Engine coolant leak.
Engine, Nov 21, 2023
Head gasket failed in January of 2023, replaced water pump timing belt and had a full head job completed. Head gasket failed again in September 2023; had a full head job replacement and now again, my engine has overheated with a suspected blown head gasket.
Engine and engine cooling, Nov 9, 2023
The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 45 MPH, the temperature gauge rose to the HOT zone. The contact stated that she pulled into an auto parts store and was advised to refill the coolant reservoir. The contact topped off the coolant reservoir and then drove the vehicle for less than 20 minutes before the vehicle went into LIMP Mode and lost motive power. The contact stated that the vehicle failed to respond while depressing the accelerator pedal. There were several warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that either the engine or the short block needed to be replaced due to coolant intrusion into the cylinders. The vehicle had not been repaired. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 - Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.
Engine, Oct 9, 2023
Coolant intrusion 1.5 liter eco boost.
Engine and engine cooling, Sep 22, 2023
The contact owns a 2014 Ford Fusion. The contact stated that while his daughter was driving approximately 65 MPH, the coolant warning light illuminated. The contact was informed that the vehicle lost motive power and decelerated to approximately 15 MPH. The contact stated that his daughter pulled off the roadway and turned the vehicle off. The contact drove out to his daughter and jumpstarted the vehicle. The contact used an ODB scanner and retrieved fault code: P1299 “Engine overheated”. The contact cleared the code, and the vehicle was driven back to his residence. The contact replaced the coolant temperature gauge. The contact stated that the vehicle drove normally for several days however, the failure reoccurred. The contact checked the coolant reservoir and noticed that the reservoir was nearly empty. The contact then drove the vehicle to a local dealer who diagnosed the vehicle and determined that coolant had intruded into the engine cylinders. The contact was advised that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to the manufacturer Technical Service Bulletin Number: 19-2139 - Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The failure mileage was approximately 62,000.
Engine, Sep 8, 2023
Coolant leak into the cylinders of the 1.5 L GTDI EcoBoost engine and causes the vehicles to misfire, overheat and even catch fire. As a result of the failure which has been confirmed by an independent mechanic, the car is not operational only has 103K miles.
Power train, Engine, Sep 5, 2023
The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The vehicle failed to function in fifth and sixth gear. There was an abnormal clicking and grinding sound while in fourth gear. There were no warning lights illuminated. The driver was able to pull over to the side of the road. The vehicle was towed to the residence. The vehicle was taken to several independent mechanics, and the contact was informed the vehicle could not be serviced at their location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 146,000.
Engine, Aug 3, 2023
Large volume coolant leak
Engine, Jun 27, 2023
Replace my first engine because of overheating and severely white smoke due to leaking coolant. Now I'm about to replace my engine again, same problems. I found out from dealership this problem is on recall , just not my particular car but it's the same motor on the other approved cars.
Engine, Jun 7, 2023
The contact owns a 2014 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, the "Engine Coolant Overheating" message was displayed, and the check engine warning light was illuminated. The contact who is an independent mechanic, diagnosed the vehicle and determined that there was a misfire in the engine and the coolant level was low. The contact added more coolant; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.
Engine, Jun 6, 2023
Hello, on Saturday May 27th, I took my car in for a regular oil change and thereafter, the rattling noise started the next day, continued rattle had me bring the vehicle back to the dealership on Monday, June 5th. I was informed that my fusion rattling sound was due to the engine flexplate being cracked causing damaging to the transmission oil pump and torque converter. Used chassis ears to pinpoint noise within the transmission bellhousing. Engine flexplat cracked causing out ot round rotation and damage to the transmission. Required transmission and engine flexpalate replacement with alignment due to subframe removal. I looked up online for recalls and found a Ford Customer Satisfaction Program 22N12 for 2019-2020 Fusion - Rattle Noise at the Transmission Bellhousing Area - Flexplate Cracks (dated 08-26-22). Here is the link to the online document found: https://static.nhtsa.gov/odi/tsbs/2022/MC-10218899-0001.pdf. I purchased this vehicle used in 2021. If this issue affects other Ford years, why is it not included in the recall for older Ford Fusion models especially if the issue is the same as that of the 2019-2022 models? Thank you
Service brakes, Hydraulic, Engine and engine cooling, May 18, 2023
The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The contact inspected the vehicle and noticed there was no brake fluid in the reservoir. Additionally, the contact stated that while driving the vehicle was overheating. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was 148,141.
Engine and engine cooling, May 16, 2023
The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact looked under the hood and noticed smoke, coolant, and water was pouring from the vehicle. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who stated that the water pump needed to be replaced. The vehicle was repaired but the failure recurred. After further diagnostic tests, the mechanic informed the contact that there was an improper casting on the head and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the repair was not covered under warranty. The failure mileage was approximately 104,237.
Engine, May 10, 2023
The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 55 MPH, she heard an alarm sound indicating that the coolant temperature warning light was illuminated. The contact stated that she veered the vehicle off the road when the vehicle hesitated, and the engine seized. The contact was unable to restart the vehicle. The contact then notified her husband who advised her to have the vehicle towed. The vehicle was towed to the dealer where it was diagnosed that the engine short block failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was over the warranty coverage, but no further assistance was provided. The failure mileage was approximately 50,000.
Engine, Fuel/propulsion system, Apr 28, 2023
Codes P0300 P0301 P0316 - My son was driving and approached a red light - his car began to idle rough and check engine light came on. Instructed him to park the car and we towed to a local mechanic. Cylinder 1 was misfiring and also had a mix of oil, fuel and possibly coolant in Cylinder 1. Apparently this is a defective issue with a 2014 Ford Fusion with a 2.0 Ecoboost Engine and also lawsuits regarding this. Ford dealership confirmed this is a sore issue with Ford and referred to Ford Customer Service --- no assistance and just advised to hold onto receipts in case it is a recall issue -- this is not okay at all. Ford has had plenty of opportunities to correct this with Ford Fusions but still have not!!!!! Very very very upset!!!
Engine and engine cooling, Power train, Mar 20, 2023
The contact owns a 2014 Ford Fusion. The contact stated while driving 5-10 MPH and depressing the accelerator pedal, the vehicle failed to respond. A message indicating that the vehicle was overheating was displayed. The contact veered to the side of the road. The contact turned off and restarted the vehicle, but the vehicle failed to shift into gear. The vehicle was towed to the local dealer, where the failure could not be duplicated. The contact received a recall notice for NHTSA Campaign Number: 22V413000 (Power Train); however, the dealer declined to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was then towed to a used car dealer, where the thermostat was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 79,126.
Engine, Mar 11, 2023
Engine coolant over temperature light came on as I was pulling in my driveway. Checked the coolant, it was very low. There’s been no visible leaks on the driveway. Added coolant, turned the vehicle on but the car barely turned over. It’s not drivable. Will need to be towed to the dealer. By all the research I have done, this is a huge issue on this year, make and model with the eco boost engine. This needs to be on the recall program.
Engine, Mar 4, 2023
My Fusion stalled when exiting a parking lot in a busy downtown area when my 17-year-old son was driving. It restarted and he was able to drive home. After the initial incident, for several days the car sputtered repeatedly. Upon inspection, the Ford dealership indicated the car has coolant leaking into a cylinder causing the performance issues. The Ford dealer service agent indicated I needed a new engine because of the situation. This is just not right. This issue should have been addressed by Ford the right way (when they knew of the design flaw), rather than pushing the problem to its customers, putting their lives and safety at risk.
Engine, Feb 24, 2023
The contact's granddaughter owns a 2014 Ford Fusion. The contact stated that while his granddaughter was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an unknown dealer, where it was diagnosed and determined that the engine needed to be replaced. Additionally, there was water intrusion into the pistons. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 125,000.
Steering, Engine, Jan 30, 2023
The contact owns a 2014 Ford Fusion. The contact stated that the steering wheel was sticking. The contact stated that the steering wheel then became inoperable. The power steering service message was displayed. The vehicle was undriveable. The check engine warning light was illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the steering wheel needed to be replaced. The contact related the failure to NHTSA Campaign Number: 15V250000 (Steering). The manufacturer was contacted and referred the contact to the NHTSA Hotline; however, no additional assistance was provided. The failure mileage was approximately 77,410.