2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: engine
242 reports, newest first. Show all
Power train, Other or unspecified, Engine, Dec 4, 2021
Had issues with Ford Fusion not shifting into a higher gear. Car would Rev up to over 4RPM and still wouldn’t shift up. (Automatic) Could’ve caused a crash had it happened driving on a highway. Took car to the mechanic and I just found out from the mechanic that it needs a new transmission! My car is mainly used for commuting and has about 150000 miles on it. I have looked up issues with this vehicle and this is a known issue! HELP! FORD should be recalling the bad transmission and fixing the problem!
Engine, Nov 15, 2021
Engine has failed and what I’ve been hearing and reading all over the internet it’s a common problem in 1.5 engines I need an entire new engine because the coolant was leaking into the motor
Power train, Engine, Oct 16, 2021
Transmission shifter cable bushing worn out… dealership can’t get me in in a timely manner to diagnose/repair and didn’t provide with a rental car or loner.
Engine, Oct 10, 2021
My 2014 ford fusion eco boost was cranked, a message popped up about overheating and the pedal went out. 2 Car shops later, ive replaced the thermostat, water pump and timing belt to find now it has a cracked engine. I have never missed a oil change and always kept fluids in my car, it has less than 60,000 miles. This a a defective issue in a court case strung out for years about allecoboosts. People are buying these cars like me, i paid $26,000 for mine and having the engine blown shortly after and all ecoboosts are. This is a ford issue and I should not be held responsible to pay for a new engine, esp when it will happen again with the new engine as it is a defect from ford !! See link ! https://fordauthority.com/wp-content/uploads/2019/04/2020-Ford-Escape-Exterior-021-Titanium.jpg
Engine, Oct 6, 2021
Coolant intrusion into cylinders two and three. Replacement of full engine required 76k miles. Vehicle stalled on interstate in heavy traffic. Technical service bulletin posted by Ford motor company regarding above issue.
Engine, Sep 12, 2021
Coolant level low indicator comes on. Checked level and looked low but I take cap off and level normalized as if there was suction on the reservoir. Replaced the cap. Nothing changed. When I would start the car it would run like it’s misfiring and sometimes stall out completely. Check engine light would come on. Kept checking coolant and it wasn’t low. Sounds like a bad sensor, right? I’ve kept up on my recalls and it had been replaced when that recall came out. I told my mechanic about the issue when I brought it to the shop for oil change and brakes/tires/rotors. He could not replicate the problem because the car kept clearing the code and it never misfired when he started it. (I should mention that at first this was an intermittent issue when it started in July.) I had no choice but to drive the car when I went to visit my mom 5 hours away in early august. I went to start the car in her driveway one morning and within seconds the temp gage went all the way to hot. Obviously the car can’t actually overheat that fast, but regardless, it went into limp mode. This time the coolant level actually was low, however not so low as to merit what was happening. I topped off the coolant level. Started it again. Same thing happened again. Called tow truck to bring to the shop. When we loaded it onto the tow truck it started up and didn’t throw any codes. WTF?! So it goes to the shop and again they can’t replicate the problem. Said a mechanic drove it for over an hour and nothing happened. I pick the car up and drive it back home. Coolant low message comes on a half hour from home. I was away for the better part of august so I couldn’t do anything with the car. Dropped it off at Ford last week. They said I have cracks in cylinder walls and there’s significant amount of coolant in the engine. The mechanic said he’s been seeing this happening with a lot of the 1.6 eco boost engines. I’m just past warranty. I just paid this car off last year. I am infuriated.
Engine, Aug 20, 2021
I have a 2014 hybrid with 91000. Miles on it and the transmission already went out. That is ridiculous and Ford should have are all on this. It’s 5600 for a new one.
Power train, Electrical system, Engine, Jul 20, 2021
Check Engine light and Wrench light illuminated on the car Sunday. However, the car was at the dealer twice the same week before this happened. I pulled over because the vehicle was performing rough into a Lowes parking lot. I was within several hundred feet of a Ford dealer and drove it there. The vehicle smelled like smoke and noise from the rear of the vehicle. Service advisor Roxanne Detgen, t. no. 586-840-1086, at Dorian Ford, says that the car likely needs a new engine. She has contacted Ford motor company and then will contact me to authorize a teardown of the engine. The vehicle is a safety risk because it had sudden poor driving performance without the illumination of any lights, loss of power, and is a fire hazard. In fact, it was at the dealer twice the same week this happened and no lights were on.
Engine, Jul 19, 2021
The contact owns a 2014 Ford Fusion. The contact stated that while his son was driving 45-50 mph, the low coolant warning light illuminated, and the vehicle stalled. The contact stated that his son was able to veer to side of the roadway, where he attempted to restart the vehicle but was unsuccessful. The vehicle was towed to the contact's residence. The contact restarted the vehicle and the vehicle was then taken to the dealer who diagnosed that the engine coolant was leaking in the engine block. The contact was informed that the engine needed to be replaced. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 89,471.
Engine, Jul 7, 2021
The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle would misfire without warning. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was informed of the failure but provided no assistance. The failure mileage was approximately 106,000.
Engine, Jun 14, 2021
The contact's wife owns a 2014 Ford Fusion. The contact stated while his wife was driving 15 mph, the low engine coolant warning light was illuminated and the vehicle went into limp mode. The driver parked the vehicle on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 69,900.
Engine, Jun 10, 2021
Coolant leaking into engine. Misfires, stalling, white smoke from tail pipe.
Exterior lighting, Engine, May 16, 2021
MY 16 YEAR OLD DAUGHTER CONTACTED ME SAYING HER CAR WOULD NOT 'GO', THAT SHE WAS DRIVING AND IT JUST DROPPED DOWN TO 20MPH AND ALTHOUGH SHE WAS ACCELERATING, NOTHING WAS HAPPENING, THE RPMS WERE NOT INCREASING. SHE TURNED OFF THE VEHICLE AND THEN TESTED DRIVING THROUGH A NEIGHBORHOOD BEFORE ATTEMPTING TO DRIVE HOME AS SHE WAS IN ANOTHER CITY. EVERYTHING SEEMED WELL SO SHE BEGAN HER JOURNEY BACK HOME, ONLY TO MAKE IT ABOUT 2 MILES AND THE CAR WAS LOSING THE ABILITY TO ACCELERATE AGAIN. SHE WAS ABLE TO PARK IT IN A NEIGHBORHOOD AND WAS GIVEN A RIDE HOME. WE THEN WENT TO HAVE THE VEHICLE TOWED AND UPON ARRIVING, I NOTICED THE BRAKE LIGHTS WERE ILLUMINATED, BUT THE CAR WAS OFF. I DECIDED TO TRY TO DRIVE IT HOME SO THAT I COULD CONFIRM AND EXPERIENCE WHAT SHE DESCRIBED. I MAINTAINED A LOWER RATE OF SPEED, AROUND 40MPH. I DECIDED TO TRY TO PUT ON CRUISE CONTROL, BUT IT WOULD NOT WORK. AT ONE POINT WHERE THE CAR WAS LOSING THE ABILITY TO ACCELERATE AND WAS ACTIVELY DECELERATING, I PULLED IN TO A CONVENIENCE STORE. I THEN NOTICES A 'HILL PARK ASSIST' WARNING LIGHT COME ON. I DID FINALLY DRIVE IT THE REMAINDER OF THE WAY HOME. ONCE HOME, I BEGAN RESEARCHING THE POSSIBLE ISSUES AND FOUND THIS IS A VERY COMMON PROBLEM WITH FORDS. THERE WAS A SUGGESTION TO LOOK AT THE FLOOR BOARD, UPON DOING SO, I FOUND BROKEN PIECES OF A SILICON TYPE BUSHING. IN SUMMARY: THE 'BRAKE SWITCH ENGAGEMENT BUSHING' BROKE AWAY. THIS CAUSES THE BRAKE LIGHTS TO REMAIN ILLUMINATED, THE CRUISE CONTROL DOES NOT ENGAGE, HILL PARK ASSIST WARNING LIGHT COMES ON, BUT MOST CONCERNING IS THE VEHICLE STOPS ACCELERATING AND LOSES THE ABILITY TO MAINTAIN SPEEDS ABOVE 20-40MPH, WHICH COULD RESULT IN A DANGEROUS SCENARIO IF TRAVELING ON AN INTERSTATE.
Engine, Apr 21, 2021
TL* THE CONTACT'S WIFE OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STARTED OVERHEATING AS INDICATED ON THE INSTRUMENT PANEL. THE VEHICLE THEN SHIFTED INTO LIMP MODE. THE CONTACT PULLED OVER TO THE SHOULDER AND ALLOWED THE VEHICLE TO COOL OFF HOWEVER, THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TOWED TO DICK SMITH FORD OF COLUMBIA (7201 GARNERS FERRY RD, COLUMBIA, SC 29209) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. SEVERAL UNKNOWN TROUBLE CODES WERE CLEARED AND THE VEHICLE WAS RETURNED TO THE CONTACT. AFTER RETRIEVING THE VEHICLE, THE FAILURE RECURRED TWICE AND WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC STATED THAT THE HEAD GASKET WAS BLOWN AND THAT THE ENGINE NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.
Engine, Apr 8, 2021
CAR STALS WITHOUT WARNING HAS HAPPENED 3 TIMES IN HEAVY TRAFFIC.CAR DEALER SAID THEY COULD FIND NO PROBLEM.BUT STILL STAYS OUT.WHILE DRIVING CAR ON HIGHWAY JUST STOPPED NO POWER AT ALL.NEXT TO TIMES WAITING TO TURNINGS TRAFFIC.
Engine, Apr 7, 2021
VEHICLE'S ENGINE MISFIRES AND STALLS AT LOW SPEEDS AFTER COLD START TRIGGERING ONBOARD DIAGNOSTIC CODE. FORD DEALERSHIP WHERE VEHICLE WAS PURCHASED INSPECTED (4/23/2019) BUT DID NOT FIND CAUSE OF MISFIRES AND STALLS. I REPLACED THE OEM LOW PRESSURE FUEL SENSOR (11/8/2019) AS SUGGESTED BY OTHERS EXPERIENCING SIMILAR ISSUES FOR LIKE MODEL VEHICLES. THE ENGINE HAS CONTINUED TO MISFIRE AND STALL AFTER REPLACING LOW PRESSURE FUEL SENSOR. DURING A RECENT INSPECTION OF THE VEHICLE BY A LOCAL SERVICE CENTER (3/17/2021), THE TECHNICIAN NOTED THAT THE ENGINE COOLANT WAS ABNORMALLY LOW. THE ENGINE MISFIRES AND LOW COOLANT SUGGEST A POSSIBLE COOLANT INTRUSION INTO ENGINE CYLINDERS. THIS ISSUE HAS BEEN REPORTED WITH OTHER LIKE MODEL FORD VEHICLES WITH ECOBOOST ENGINES (SEE TSB 20-2100). IN MY OPINION, THERE IS SUBSTANTIAL RISK OF INJURY TO OCCUPANTS OF THE VEHICLE AS THE MISFIRES AND STALLS ARE MORE LIKELY WHEN THE ENGINE IS COLD AND THE DRIVER IS ATTEMPTING TO ACCELERATE FROM A STATIONARY POSITION. E.G. TURNING ONTO A BUSY STREET AND MERGING WITH TRAFFIC. FORD SHOULD REPLACE HEAD GASKET FOR AFFECTED VEHICLES AND SMALL BLOCK FOR CUSTOMERS WHO EXPERIENCE COMPLETE ENGINE FAILURE.
Engine, Feb 13, 2021
1.5 FORD FUSION SHORT BLOCK ENGINE ANTIFREEZE LEAKING TO CYLINDER CAUSING MISS FIRE OR FIRE THE ENGINE THIS IS EXTREMELY DANGEROUS , I GOT LUCKY MY ENGINE CAUSED MISS FIRE AND I HAVE TO REPLACE IT WITH LONG BLOCK ENGINE . WHEN ANTIFREEZE LEAK TO CYLINDER ITS MAKE ALOT OF SMOKE , THATS WHAT HAPPENED INSIDE MY GARAGE I WAS LUCKY AGAIN TOOK MY KIDS OUT OF GARAGE BEFORE THEY GOT SUFFOCATION FROM THE SMOKE .
Steering, Air bags, Engine, Jan 29, 2021
TRANSMISSION IS SLIPPING REALLY BAD. IT STALLS WHILE DRIVING AND TRYING TO ACCELERATE. IT ALSO SHIFTS OUT REALLY ROUGH. THE ELECTRICAL SYSTEM STAYS ON EVEN WHEN THE CAR IS OFF I'VE ALREADY REPLACED REFURBISHED TRANSMISSION AND THE WHEEL BEARING. I FEEL VERY UNSAFE AND DON'T ALLOW MY KIDS TO RIDE IN CAR FOR NOT KNOWING WHAT COULD HAPPEN. EVEN WHILE CAR IS IDLING THERE A LOUD KNOCK
Power train, Engine, Jan 13, 2021
VEHICLE SHUTTERING SHIFTING HARD INTO SECOND OR THIRD GEAR FROM FIRST JUST STARTED
Electrical system, Structure, Engine, Dec 28, 2020
BACK UP CAMERA WOULD BE IN PARK. AS SONN AS I PUT THE CAR IN REVERSE THE SCREEN WOULD GO BLACK OTHER TIMES IT WOULD GO IN AND OUT. SUNROOF SEAL IS LEAKING!!! ENGINE- I NOTICES WHEN IM AT THE STOP LIGHT TURNS GREEN MY VEHICLE TAKE A FEW SECONDS TO ACCELERATE, IT MAKES A HORRIBLE PULL STRAIGHTFORWARD MOTION. I NOTICES THE BODY PAINT CHIPS HORRIBLE IN ODD PLACES ON THE VEHICLE.
Engine, Fuel/propulsion system, Dec 19, 2020
AS I WAS DRIVING ON THE HIGHWAY AT 65MPH MY CAR STOPPED ACCELERATING AS I WAS DRIVING. I HAD TO CUT MY CAR OFF AS TO 'RESTART' IT WOULD ALLOW ME TO DRIVE A SHORT DISTANCE. THANK GOODNESS I WAS NOT FAR FROM HOME. THIS HAS NEVER HAPPENED AND I HAD NO WARNING OR INDICATION THAT SOMETHING WAS WRONG. I JUST GOT AN OIL CHANGE 2 WEEKS AGO AND I KEEP UP ON MAINTENANCE ON MY VEHICLE. I WENT TO THE INTERNET AND RESEARCHED THE ISSUE AND I CAME ACROSS A BUNCH. THIS IS AN ISSUE THAT SHOULD BE RECALLED BECAUSE THIS CAN CAUSE A HEALTH AND SAFETY HAZARD WHILE DRIVING.
Engine, Nov 24, 2020
THE CAR RAN HOT ON ME AND THE DEALERSHIP SAID THE CAR HAD WHAT THEY CALL COOLANT INTRUSION. I HAD TO TO GET A NEW BLOCK FOR THE VEHICLE.
Other or unspecified, Engine, Nov 24, 2020
THE TRANSMISSION HAS TO BE REPLACED AT LOW MILEAGE. RESEARCH SHOWED THIS A HUGE ISSUE WITH OTHER OWNERS OF THE FORD FUSION 2013-2015. SIMILAR TO ENGINE PROBLEMS, TRANSMISSION PROBLEMS ARE THE LAST THING ANY DRIVER WOULD LIKE TO DEAL WITH. THIS IS BECAUSE IT COSTS A LOT OF MONEY ON REPAIR AND REQUIRES A CERTAIN SKILL SET TO GET IT FIXED. UNFORTUNATELY, 2014 FORD FUSION TRANSMISSION PROBLEMS WERE THE THIRD MOST REPORTED ABOUT THIS VEHICLE. IN GENERAL, THE PROBLEMS WERE RELATED TO ISSUES WITH SHIFTING, COMPLETE TRANSMISSION FAILURE, AND TRANSMISSION SHUTTERING. MANY OWNERS OF VEHICLES AROUND 28,000 MILES REPORTED ROUGH TRANSMISSION SHIFTING ALONG WITH TRANSMISSION SLIPPING, WHICH IS NOT EXPECTED AT THIS MILEAGE OF THIS VEHICLE. THE PROBLEM WAS MOSTLY RESOLVED BY EITHER REPLACING THE TRANSMISSION OR PERFORMING A GLOBAL RESET. THE AVERAGE REPAIR COST FOR TRANSMISSION SLIPPING WAS ABOUT $750. AT LEAST TWO OWNERS REPORTED A COMPLETE TRANSMISSION FAILURE OF THEIR 73,000 MILES VEHICLES. THE OWNERS MENTIONED THAT THEY PERFORMED REGULAR MAINTENANCE TO THE VEHICLE, AND THEY DID NOT SEE ANY WARNING SIGNS THAT COULD POINT THEM TO DO SOMETHING BEFORE THE COMPLETE FAILURE. THE OWNERS DID NOT INCLUDE INFORMATION ABOUT REPAIR OPTIONS OR REPAIR COSTS. LASTLY, A COUPLE OF OWNERS INDICATED FRUSTRATION FROM TRANSMISSION SHUTTERING EVERY TIME THEY DRIVE THE VEHICLE. THEY MENTIONED THAT THE SHUTTERING FADES OUT AFTER THEY DRIVE FOR A LONG TIME. HOWEVER, THE SHUDDERING BECOMES MORE SEVERE WHEN THEY SWITCH FROM PARK TO DRIVE OR VISE VERSA. UNFORTUNATELY, TRANSMISSION SHUTTERING OCCURRED AT RELATIVELY NEW VEHICLES AROUND 5,000 MILES.
Electrical system, Engine, Fuel/propulsion system, Nov 9, 2020
I'VE HAD MY CAR FOR 5 YEARS. 6 MONTHS AFTER I PURCHASED IT IT STARTED SHOWING TRANSMISSION ISSUES. IT'S ALMOST LIKE IT GETS STUCK IN A GEAR WHEN TRYING TO ACCELERATE , AND THEN IT FLINGS YOUR FORWARD. WHEN DRIVING UP A HILL IT WON'T GO OVER 30MPH. I TOOK IT IN OVER 2 YEARS AGO TO FORD AND WAS TOLD A TRANSMISSION RECALL FOR 2014 FORD FUSIONS WAS COMING. 2 YEARS LATER AND I'M BEING TOLD MY CAR DOESN'T QUALIFY BUT IS SHOWING ALL THE SIGNS THAT'S LISTED ON THE RECALL. JUST LAST WEEK MY CAR SHUT OFF WHILE DRIVING ON THE FREEWAY WITH MY KIDS IN THE CAR. SINCE IT'S HAPPENED 3 TIMES. SINCE IT STARTED SHUTTING OFF WHILE DRIVING A NEW ISSUE HAS PROGRESSED. MY CAR NOW JERKS WHEN TRYING TO ACCELERATE. IF I HAVE THE HEATER IN IT SMELLS LIKE SOMETHING IS BURNING. WE USED A CODE READER AND IT TOLD US TRANSMISSION ISSUES BUT FORD STILL SAYS I DON'T QUALIFY.
Engine, Sep 25, 2020
I HEARD A NOISE IN MY VEHICLE IN JULY. I HAD THE SERVICE MANAGER TAKE A DRIVE. HE THOUGHT IT WAS A WHEEL BEARING. ON SEPTEMBER 2 I TOOK IT IN TO BE FIXED. THE MECHANIC SAID IT WAS NOT A WHEEL BEARING. IT WAS THE TRANSMISSION AND IT WOULD HAVE TO BE REPLACED. I CONTACTED FORD DIRECTLY. THEY TOLD ME THIS WAS A KNOWN ISSUE AND I NEEDED TO FILE THIS COMPLAINT. I HAVE ATTACHED THE WORK ORDER FROM THE DEALERSHIP DOCUMENTING THIS FACT.