2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: engine
242 reports, newest first. Show all
Engine, Oct 13, 2019
WHILE DRIVING THE VEHICLE ON THE HIGHWAY AFTER DRIVING FOR 4 HOURS THE COOLANT OVERHEATING LIGHT FLASHED ON BUT WENT OFF THE TEMP GAUGE WENT FROM COOL TO HOT AND BACK TO COOL. CAR SPUTTERED LIKE IT WAS GOING TO STALL I PUSHED ON GAS TO KEEP IT FROM CUTTING OUT BUT I HAD GAS PEDAL ALL THE WAY DOWN AND IT BARELY GAVE IT A BOOST CAR RELUCTANTLY KEPT MOVING UNTIL ABOUT 45 MIN DOWN THE ROAD THE COOLANT OVERHEATING LIGHT STAYED ON AND CAR SPUTTERED AND TOTALLY DIED. NEXT DAY WAS TOWED AND THEY REPLACED THE OXYGEN SENSOR. CAR WAS LOW ON COOLANT BUT THEY COULDN'T FIND A LEAK. WAS ABLE TO DRIVE FOR 2 DAYS BEFORE EVERYTHING HAPPENED AGAIN. OUR REPAIR MAN SAID WE NEED TO TAKE IT TO THE FORD DEALER WHICH WE WILL DO THIS WEEK WITH NOT MUCH HOPE DUE TO PREVIOUS VISITS WITH FORD. CODES ENGINE COOLANT OVER TEMPERATURE CONDITION, CYLINDER 4 MISFIRE DETECTED, MISFIRE DETECTED ON STARTUP( FIRST 1000 REVOLUTIONS)
Engine, Oct 1, 2019
IVE OWNED MY CAR ONLY 3 MONTHS AND IT HAS WENT FROM WORKING TO NOW SITTING AT MECHANICS GARAGE THE FIRST ISSUE WAS THE 2 RECALLS I WAS NOT ABLE TO GET FIXED DUE TO MY CAR STALLING ON ME AFTER I PUT GAS IN THE CAR ,IT TAKES 7 CRANKS TO GET THE CAR GOING,I WAS TOLD THAT IS E-VAP ISSUE ,THEN THE NEXT WAS WHEN I TRIED TO CRANK MY CAR IM NOW TOLD THAT THE CAR IS LOOSING COMPRESSION AND IF I HAD DRIVEN IT OWN THE ROAD THAT COULD HAVE CAUSED MY DEATH I THEN HAD IT TAKEN TO A SHOP WHERE IT NOW SITS AND I AM TOLD IT COULD COST ME THOUSANDS OF DOLLARS TO FIX I PERSONALLY THINK THIS SHOULD BE INVESTIGATED ,IM ON A FIXED INCOME AND HANDICAPPED I PURCHASED THIS CAR WITH MY LIFE SAVINGS PLEASE HELP
Engine, Sep 30, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE WAS DEFECTIVE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. WHILE AT THE MECHANIC, THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT HER VEHICLE WAS INCLUDED IN MANUFACTURER COMMUNICATION NUMBER: SSM 48150. THE CONTACT WAS GIVEN AN ESTIMATE OF $4,500 TO REPAIR THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Engine, Sep 14, 2019
TURBO ON THE ECO BOOST ENGINE FAILED WITHIN 70,000 MILES RESULTING IN SIGNIFICANT LOSS OF POWER
Engine, Aug 16, 2019
MY 2014 FORD FUSION WITH 54,000 MILES HAS AN ENGINE PROBLEM. SOMEHOW THE COOLANT/ANTI-FREEZE WAS ALLOWED TO LEAK INTO THE ENGINE. INITIALLY I SENT IT TO FORD OF WAXAHACHIE, TX WHEN THE LIGHT FIRST CAME ON. THE DEALERSHIP SAID IT WAS LOW COOLANT AND SENT MY CAR HOME. 5 DAYS LATER I'M 20 MILES FROM HOME AND IT OVERHEATS AGAIN AND THE CHECK ENGINE LIGHT COMES ON. THE COOLANT CONTINUED TO GET INTO THE ENGINE THROUGH WARPED GASKET OR CYLINDER AND THIS TIME IT RUINED MY ENGINE. I TOOK IT BACK TO THE FORD AND THEY DON'T WANT TO TAKE ANY OF THE BLAME ON THE MISDIAGNOSIS. INSTEAD THEY PREFER I PAY $6,000 FOR A NEW ENGINE.
Engine, May 14, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, IT TOOK NUMEROUS ATTEMPTS TO START AND THE ENGINE WARNING LIGHT ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 114,000.
Power train, Engine, Fuel/propulsion system, Apr 22, 2019
VEHICLE WILL GO INTO SAFE MODE WHILE DRIVING AND WILL FORCE YOU TO PULL OVER AND SHUT DOWN VEHICLE REGARDLESS OF LOCATION, TRAFFIC, OR DRIVING CONDITION. WHEN YOU SHUT OFF CAR, YOU WAIT A FEW MINUTES, RESTART CAR AND THEN CAR DRIVES NORMAL AGAIN, UNTIL IT HAPPENS AGAIN.
Steering, Electronic stability control (ESC), Engine, Apr 13, 2019
CAR WAS ATTEMPTING TO PARK WHEN THIS HAPPENED: 2013-16 MODEL YEAR FORD FUSION AND 2013-14 FORD ESCAPE VEHICLES TO REPLACE SHIFTER CABLE BUSHINGS. ON AFFECTED VEHICLES, THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION MAY DETACH FROM THE TRANSMISSION. A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION MAY ALLOW THE TRANSMISSION TO BE IN A GEAR STATE DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED BY THE DRIVER. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO 'PARK' AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN 'PARK,' WITH NO WARNING MESSAGE OR AUDIBLE CHIME. IF THE PARKING BRAKE IS NOT APPLIED, A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION COULD RESULT IN UNINTENDED VEHICLE MOVEMENT, INCREASING THE RISK OF INJURY OR CRASH. CONTACTED FORD DEALERSHIP WITH VIN AND WAS TOLS VIN # DOES NOT MATCH RECALL EVEN THOUGH RECALL WAS MADE IN THE FOURTH YEAR OF OWNERSHIP JULY 2018 AND RECALL MATCHES MY VEHICLE FORD FUSION 2014 YEAR MAKE AND MODEL UNABLE TO CONTACT FORD 800 NUMBEE DUE TO WEEKEND BUSINESS HOURS PLEASE REVIEW ASSIST AND OFFER REMEDY. RECALL NUMBER IS #18S20 THANKS.
Engine, Fuel/propulsion system, Apr 8, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER ADDING FUEL IN THE VEHICLE AND WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. AN ABNORMAL HUMMING NOISE EMERGED FROM THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED ROYAL OAK FORD (27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE PURGE VALVE CANISTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 124,750. *DT *TR
Engine, Mar 29, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE DRIVEN, BUT THE FAILURE RECURRED THREE TIMES WHILE DRIVING DOWN THE ROAD. THE VEHICLE WAS TAKEN TO R TOWN FORD (LOCATED AT 9311 LIBERTY RD, RANDALLSTOWN, MD 21133, (410) 655-2000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Engine, Mar 21, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS BEING INSPECTED AT MEEGAN FORD (2551 MEMORIAL BLVD RTE 119, CONNELLSVILLE, PA 15425, (888) 290-2239), A HUGE OIL LEAK WAS FOUND. THE DEALER PLACED DYE IN THE VEHICLE TO DETERMINE WHERE THE OIL LEAK WAS ORIGINATING, BUT THEY WERE UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS EMAILED AND THE CONTACT WAS AWAITING A REPLY. THE FAILURE MILEAGE WAS 51,000.
Engine, Mar 20, 2019
CAR SHIFTS EXTREMELY HARD OUT OF PARK AFTER SITTING FOR AN HOUR OR MORE. ALSO SHIFTS VERY HARD INTO 3RD GEAR WHILE DRIVING, REGARDLESS OF HOW MUCH THROTTLE YOU GIVE IT.
Engine, Mar 15, 2019
DRIVING DOWN THE ROAD MY CAR STARTED TO SAY THAT IT THE COOLANT TEMPERATURE IS OVER HEATINGS PULLED OVER AND TURNED THE CAR OFF YET.AFTER SITTING FOR OVER 3 HOURS THE CAR STILL ALERTS ME THAT THE COOLANT TEMPERATURE IS HIGH. I AM NOT ABLE TO DRIVE THE CAR.
Engine, Fuel/propulsion system, Mar 3, 2019
MY CARS ENGINE SHUTS OFF AFTER ACCELERATING WITH NO WARNING. NO ENGINE LIGHTS COME ON DURING THE PROCESS AND MY CAR REMAINS IN MOTION BUT CAN'T ACCELERATE. THE CAR STARTS TO SHAKE VIGOROUSLY WHEN RIGHT BEFORE SHUTTING OFF. I NEED TO SHUT OFF THE CAR AND TURN IT BACK ON TO GET IT GOING, BUT IT BECOMES DANGEROUS WHEN ON THE ROAD. I TOOK IT TO A MECHANIC WHO CAN'T DETERMINE THE CAUSE OF THE ISSUE. THIS ISSUE ONLY HAPPENS AFTER A SECOND STARTUP OF THE VEHICLE WITHIN AN HOUR TIME OF SHUTTING OFF THE VEHICLE FOR THE FIRST TIME. AFTER RESTARTING THE VEHICLE AFTER THE SECOND FAILED DRIVE, EVERYTHING WORKS CORRECTLY AGAIN. ALL ELECTRICAL SYSTEMS KEEP WORKING WHEN THE ENGINE SHUTS OFF. HAPPENED 12 DIFFERENT TIMES FOR ME SINCE FEBRUARY.
Power train, Vehicle speed control, Engine, Feb 21, 2019
MY CAR IS A 2014 FORD FUSION I PURCHASED AT THE DEALERSHIP 2 YEARS AGO. NEVER HAD A PROBLEM UNTIL RECENTLY. AFTER I TURN ON MY CAR AND SWITCH GEAR TO "DRIVE" MY CAR WILL SHUT DOWN WITHIN 20 FEET. I HAVE TO PARK THE CAR AND WAIT A FEW MINUTES AND TRY AGAIN; IT ALWAYS HAPPENS LATER ON DURING THE DAY WHEN DRIVING OFF A PARKING LOT. THE MAIN PROBLEM IS THAT THE "CHECK ENGINE" LIGHT NEVER COMES OF, BUT THERE IS CERTAINLY A PROBLEM WHEN THE CAR SHUTS DOWN ON IT'S OWN; IT NEVER SHUTS OFF WHILE DRIVING AT HIGH SPEED, BUT I AM TRULY CONCERN WITH THIS MATTER. I TOOK MY CAR TO THE DEALERSHIP TO GET TO THE BOTTOM OF THE PROBLEM. I WAS ADVISED IT WILL COST ME $110.00 FOR A DIAGNOSTIC, WHICH I PAID. I WAITED FOR 4 HOURS AND ACCORDING TO THE MECHANIC THE ANTIFREEZE IS MIXING WITH THE ENGINE OIL AND THAT'S WHAT CAUSE THE CAR TO STALL OCCASIONALLY AND THE COST OF REPAIR WILL BE $2,100.00. WHEN I CHECKED THE CAR ALONG WITH A PERSONAL MECHANIC THERE IS NO INDICATION OF ANYTHING MIXING WITH THE ENGINE OIL, THE OIL IS CLEAN IS NOT MILKY AND IT SMELLS FINE. BOTTOM LINE I AM NOT HAPPY WITH THE FACT THAT THERE IS NO RECALL FOR THIS SERIOUS ISSUE AND EVEN MORE SO THAT FORD DEALERSHIP WAS SO DISHONEST ABOUT THE CAR SYMPTOMS. NEEDLESS TO SAY I WILL NOT BUY A FORD AGAIN AND STILL DON'T KNOW WHAT'S WRONG WITH MY CAR
Engine, Feb 20, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 50 MPH, THE CONTACT'S VEHICLE DECELERATED ON THE HIGHWAY AND LOST POWER. THE FAILURE RECURRED SEVERAL TIMES. A MESSAGE INDICATING "POWER SERVICES OPERATE" WAS DISPLAYED. THE VEHICLE WAS TOWED TO MAHWAH FORD (55 FRANKLIN TURNPIKE, MAHWAH, NJ 07430, (201) 529-3200) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,050. THE VIN WAS INVALID.
Engine, Fuel/propulsion system, Jan 31, 2019
FUEL INJECTOR STUCK OPEN CAUSING RAW FUEL TO GO INTO PISTONS ONLY 68K
Power train, Engine, Jan 24, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 75 MPH ON THE FREEWAY, THE VEHICLE STALLED. THE VEHICLE WAS PULLED OVER TO THE ROAD SHOULDER AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. ALSO, WHEN THE CONTACT FILLED THE TANK WITH FUEL, THE ENGINE MADE AN ABNORMAL SOUND. IN ADDITION, THE TRANSMISSION SLIPPED AND WOULD NOT SHIFT INTO THE CORRECT GEAR AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 93,973.
Engine, Fuel/propulsion system, Jan 14, 2019
MY CAR IS STALLING AFTER IT IS DRIVEN FOR 15-20 MINS. ONCE THE CAR IS TURNED OFF, IF IT IS STARTED WITHIN THE NEXT HOUR, IT ALWAYS STALLS OUT. I SEE THAT FORD FUSION HAD A SIMILAR ISSUE THAT WAS RECALLED. THIS IS THE NOTE THAT I SAW ONLINE FOR THE FORD FOCUS RECALL, "FORD IS RECALLING NEARLY 1.3 MILLION FOCUS COMPACT CARS IN THE U.S. BECAUSE A FUEL SYSTEM PROBLEM CAN CAUSE THE ENGINES TO STALL WITHOUT WARNING. THE RECALL COVERS CARS FROM 2012 THROUGH 2018 WITH 2-LITER FOUR-CYLINDER ENGINES." I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES AND THEY KEEP DIAGNOSING IT AS A BAD FUEL SENSORS THAT NEED TO BE REPLACED. WELL, I'VE REPLACED THEM ALREADY AND THE SAME PROBLEM KEEPS HAPPENING. I CANNOT AFFORD TO KEEP PAYING THE DEALER FOR SOMETHING THAT I BELIEVE IS AN ISSUE THAT THEY SHOULD BE TAKING CARE OF SINCE THEIR OTHER VEHICLES WERE HAVING THE SAME ISSUE.
Engine, Jan 12, 2019
ECOBOOST ENGINE FAILURE WHILE DRIVING. SMOKE WAS POURING OUT, COMPLETE POWER LOSS DURING DRIVE ON CITY STREET. FORD REFUSAL TO ACKNOWLEDGE ANY PROBLEM WITH ECOBOOST ENGINE. OUR ECOBOOST ENGINE CRACKED AND FAILED. OUR VIN NOT INCLUDED IN THE ECOBOOST RECALL. WE HAD TO PAY $4,200 OUT OF POCKET TO BUY NEW ENGINE AND NEW TURBO. 44 DAYS WITHOUT VEHICLE. WE ARE AWARE OF A CLASS ACTION LAWSUIT IN THE UK FOR A TOTAL OF 2000 AND COUNTING CONFIRMED ECOBOOST ENGINE FAILURES THAT FORD IS TRYING TO IGNORE LIABILITY. ECOBOOST NIGHTMARE UK. PLEASE HELP US MAKE FORD LIABLE FOR THESE KNOWN DEFECTS WITH ECOBOOST ENGINES AND GET OUR MONEY BACK!
Engine, Dec 12, 2018
I HAPPENED TO BE DRIVING AT THE TIME OF THE INCIDENT, WHEN MY CAR BEGAN TO RUN HOT. I SAW THERE WAS A RECALL ON THE PART THAT WAS CAUSING THE CAR TO RUN HOT BUT WHEN I BROUGHT IT TO THE DEALER ATTENTION THEY DIDN'T HAVE RECALL INFORMATION FOR MY VEHICLE BUT FOR OTHERS VEHICLES, ALSO SINCE THEY CLAIM TO NOT HAVE RECALL ON JUST MINES THEY ALSO DIDN'T HAVE MEANS TO PROVIDING A PART FOR ME TO PURCHASE BUT TOLD ME TO LOOK IN JUNKYARD. I RECENTLY WAS AT THE DEALERSHIP TWO MONTHS BEFORE THE INCIDENT FOR ALMOST A TOTAL OF EIGHT RECALLS THAT NEEDED TO BE DONE THEY FIXED THEM AND I WAS HAPPY BUT THE NEXT DAY COMES AROUND AND THE INFORMATION LIGHT COMES ON SAYING SEE DEALER SO I WENT BACK AND THEY WANTED TO CHARGE ME FOR SOMETHING THEY JUST EXAMINED. I JUST WANT TO BE SAFE IN MY CAR AGAIN OR JUST TAKE CAR OFF MARKET PLEASE TO MUCH GOING ON AS FAR AS RECALLS FOR THIS MODEL FORD FUSION TITANIUM 14 ENERGI
Engine, Nov 29, 2018
LOUD NOISE FROM PASSENGER SIDE OF ENGINE COMPARTMENT CAME OUT OF NOWHERE WHEN WE STARTED THE CAR ON THANKSGIVING DAY. WE TOOK THE CAR TO OUR LOCAL MECHANIC WHICH IS 2 MILES FROM OUR HOME. HE DIAGNOSED THE PROBLEM IMMEDIATELY AS A BAD WATER PUMP BUT WAS CONFUSED AS TO WHY THE WATER PUMP WOULD GO BAD AT ONLY 77K MILES. WHEN HE WENT TO ORDER THE PART HE FOUND OUT THAT THE EXISTING WATER PUMP HAD BEEN DISCONTINUED AND REPLACED BY A WATER PUMP THAT NO LONGER USED THE ELECTRONICS THAT THE ORIGINAL WATER PUMP USED. FORD (FROM LOCAL DEALERSHIP)TECHS EXPLAINED THAT THE EXISTING WIRES SHOULD JUST BE CUT AND SHRINKWRAPPED AS THEY WERE NO LONGER NEEDED. HE ALSO LEARNED THAT TO DO THE INSTALL OF THE NEWER VERSION WATER PUMP THAT THE TIMING BELT WOULD NEED TO BE ADJUSTED AND A 'SPECIAL TIMING KIT' WOULD BE NEEDED. THIS REPAIR ACTUALLY INVOLVED REMOVING THE RIGHT SIDE AXLE TO USE THE 'SPECIAL TIMING KIT'. I CAN FIND NO RECALL ON THE ORIGINAL WATER PUMP EVEN THOUGH IT HAS BEEN DISCONTINUED AND REPLACED WITH AN ENTIRELY DIFFERENT PART. I WAS INFORMED THAT THIS IS NOT UNDER WARRANTY AND A PHONE COMPLAINT WITH FORD CORPORATE WAS FILED TODAY. FORD REFUSED TO GIVE ME ANY INFORMATION ON WHY THE PUMP WAS DISCONTINUED AND OFFERED NO HELP IN COVERING THIS WEEK LONG EXPENSIVE REPAIR. MY LOCAL MECHANIC EXPLAINED THAT THIS IS NOT ONLY RECALL WORTHY BUT A SAFETY HAZARD AND I SHOULD REPORT IT TO YOU IMMEDIATELY.
Power train, Engine, Nov 4, 2018
AIR CONDITIONING CLUTCH BROKE OFF THE COMPRESSOR. SINCE THE CAR IS ONLY 4 YEARS OLD, I DON'T THINK IT SHOULD HAVE HAPPENED. HAS THIS HAPPENED TO OTHER CARS THAT ARE LESS THAN 5 YEARS OLD? THE SYSTEM WORKED ONE DAY AND NOT THE NEXT. ONLY RECORD I HAVE IS THE BILL THAT I PAID TO HAVE IT FIXED.
Engine, Nov 3, 2018
EVERY SO OFTEN MY CAR WILL STALL OUT. I WILL RESTART AND IT WILL STALL OUT ALEAST 3 TIMES BEFORE IT WILL DRIVE NORMAL, SOMETIMES I HAVE TO WAIT UNTIL THE CHECK ENGINE LIGHT COMES ON BEFORE THE STALLING OUT STOPS. IF I MAKE A LONG TRIP 20 MILES OR MORE, AND REACH MY DESTINATION CAR WILL SHALL AT THE END OF THE TRIP OR WHEN IM LEAVING FROM A LONG TRIP. I CANT SEEM TO HAVE THE CHECK ENGINE LIGHT ON LONG ENOUGH FOR THE DEALER TO CHECK DUE TO LIGHT WILL CLEAR.
Engine, Oct 31, 2018
MY FUSION A/C CLUTCH BOLT CAME OUT AND THE CLUTCH WHEEL CAME OFF. I WAS DRIVING AT THE TIME AND IT ALL BOUNCED UNDER MY CAR. THE A/C DOES NOT WORK NOW. THIS SHOULD BE A RECALL ISSUE BECAUSE IT SHOULD NEVER HAVE COME LOOSE TO FALL OFF.